Consulting Support Services for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry mobile smartphones were once one of the most successful products for achieving location-independent connectivity to messaging, scheduling, web-based applications, and other vital business data. Progent offers Santa Monica, California companies support from BlackBerry-premier consultants who can assist companies to maintain existing BlackBerry deployments or transition smoothly to a more popular smartphone solution.

As the complexity of small company IT technology has expanded, and as the need for world-class security, reliability, and disaster recovery has become the standard for businesses of any size, effective integration and support of BlackBerry solutions has become increasingly difficult. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and shared databases, small organizations frequently turn to external support firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry environments economically and efficiently, dispensing with the need for an in-house BlackBerry solutions expert and lowering the cost and stress of supporting mobile work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of experience, coupled with Progent's efficient online support capabilities, gives small businesses a budget-friendly alternative for incorporating BlackBerry technology productively into their IT network.

Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, set up streamlined administration utilities to help you monitor and support BlackBerry smartphones across your company, recommend security policies that make sense for your business, develop custom wireless software, and ensure that your network architecture is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup procedures so that it can be recovered quickly and thoroughly.

Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.

Los Angeles Metro Area Onsite IT Consulting
Progent locations in the Los Angeles Metro Area

City Address Phone Link
Anaheim 3333 Michelson Drive, Suite 300
Irvine, 92612
657-999-1717 Anaheim Network Support Services
Beverly Hills 468 N Camden Dr. #200
Beverly Hills, 90210
424-354-0123 Beverly Hills Network Support Services
Irvine 2102 Business Center Dr
Irvine, 92612
949-447-5557 Irvine Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, 90806
562-314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, 90071
213-784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, 90266
310-421-4766 Manhattan Beach Network Support Services
Mission Viejo 27201 Puerta Real, Suite 300
Mission Viejo, 92691
949-429-4589 Mission Viejo Network Support Services
Ontario Ontario Airport Center, 337 N. Vineyard Avenue, Suite 400
Ontario, 91764
909-687-2199 Ontario Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, 91106
626-243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, 90404
424-299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, 91403
818-666-3781 Sherman Oaks Network Support Services

Integration Support Services for BlackBerry Enterprise Server
RIM's advanced solution for managing big groups of BlackBerry devices is the BlackBerry BES Server. This powerful tool allows Exchange, IBM Lotus Domino, or Groupwise users to send and receive messages that stay encrypted in wireless transit to provide maximum data protection. BlackBerry BES Server also streamlines a broad variety of vital management jobs ranging from BlackBerry deployment and upgrades to mobile security and high availability.

BlackBerry Enterprise Server Configuration Assistance

Progent's BlackBerry-certified engineers can show you how to use BlackBerry Enterprise Server to do routine jobs like:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Control user and group configurations with BES Server's vast selection of policies

Progent's BlackBerry-premier consultants can also assist you to use BlackBerry BES Server to perform key tasks not supported by the entry-level BlackBerry BES Server Express. These tasks include:

  • Configure and manage BlackBerry's high-availability architecture based on virtualization
  • Deploy BlackBerry smartphones wirelessly
  • Set custom management roles
  • Automatically track and report on the integrity of your solution

Progent's Remote BlackBerry-certified Support is Quick and Affordable
For companies in Santa Monica, California who require fast and economical help from an authorized BlackBerry consultant, Progent delivers efficient online help from a veteran network support team who have delivered network solutions to companies in each state in the United States. (See Progent's customer testimonials.)

Remote consulting services eliminates travel costs and allows consultants to resolve problems rapidly, allowing you to minimize lost productivity. Progent's RIM BlackBerry specialists have earned accreditations in the entire range of BlackBerry technologies and offer expert support in areas such as troubleshooting synchronization issues, configuring BlackBerry Enterprise Server, and designing a secure, high-availability system architecture for RIM BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can help you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks including troubleshooting enterprise activation issues, registering and deleting BlackBerry device users, setting activation passwords, implementing over-the-air program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.

Progent's BlackBerry engineers can also assist you to use administration tools like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and help your company to select and install appropriate security options.

Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging system based on Exchange. Progent's BlackBerry engineer has support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to add and remove BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, control Microsoft Exchange Server data flow, generate, update, and apply wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, troubleshoot, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry include business and network requirements analysis, solution architecture, installation strategy and execution, performance optimization, design of a fault-tolerant architecture, information backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational objectives and to create a mobile wireless system that meets your IT budget and supports your business strategy. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist you to decide which administration approach and physical components meet your requirements, and evaluate your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions concerning alternatives for software versions, server hardware and mass storage, network design, and application configuration.

To maximize system security, Progent's BlackBerry-certified expert can help your company to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security engineers to run network-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry solution.

Contact Progent for Support from a RIM BlackBerry-Certified Consultant
If you wish to get in touch with Progent about technical assistance for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.