Consulting Support for BlackBerry Environments
BlackBerry mobile PDAs were once one of the most successful solutions for maintaining mobile access to email, calendars, web-based programs, and other critical business information. Progent offers Santa Monica, California companies support from BlackBerry-premier professionals who can help businesses to maintain existing BlackBerry deployments or migrate efficiently to a modern smartphone solution.
As the sophistication of small business networks has increased, and as the need for enterprise-class security, reliability, and recoverability has grown to be the norm for companies of all sizes, successful integration and support of RIM BlackBerry technology has grown more challenging. To handle issues like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and company databases, small businesses often turn to external support firms who offer expertise in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to plan, administer, and troubleshoot BlackBerry solutions economically and effectively, doing away with the necessity for an in-house BlackBerry technology specialist and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, combined with Progent's proven online support model, gives small companies an economical alternative for incorporating RIM BlackBerry products seamlessly into their information system.
Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft software, configure easy-to-use administration tools to help you track and control BlackBerry devices throughout your company, recommend security policies that are right for your business, customize wireless applications, and ensure that your network architecture is properly configured to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored quickly and safely.
Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.
Progent locations in Los Angeles Metro Area
||468 N Camden Dr, #200
Beverly Hills, CA 90210
||Beverly Hills Network Support Services
||9410 Owensmouth Ave
Chatsworth, CA 91311
||Chatsworth Network Support Services
||3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
||Long Beach Network Support Services
||355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
||Los Angeles Network Support Services
||1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
||Manhattan Beach Network Support Services
||1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
||Pasadena Network Support Services
||2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
||Santa Monica Network Support Services
||15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
||Sherman Oaks Network Support Services
||27240 Turnberry Lane, Suite 200
Valencia, CA 91355
||Valencia Network Support Services
Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines management and support of BlackBerry wireless handsets, offering a single solution for controlling critical tasks such as device installation, updates, and retirement while also providing a solid infrastructure for data protection and high availability. BlackBerry BES Server supports transparent communication between Exchange Server, Novell GroupWise, or Domino messaging servers and BlackBerry smartphones and supports wireless synchronization.
BlackBerry BES Server features a wealth of security options beginning with advanced data encryption of messages sent between a BlackBerry wireless handset and BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits great versatility in selecting levels of security to match the specific needs of your environment. Progent's BlackBerry authorized engineers can assist your company to choose powerful security functions and enable them remotely. Examples of these wirelessly configurable security settings include:
- Lock down a BlackBerry device
- Wipe data from a lost BlackBerry smartphone
- Disable Bluetooth
- Activate built-in protection against malware
BlackBerry Enterprise Server also provides flexibility in determining how to keep BlackBerry users from installing or executing unsecure or prohibited code. Progent can help you to select blocking processes such as:
- List exactly what programs are allowed on the device
- Prevent external programs from using non-volatile storage on the BlackBerry device
- Determine what resources external programs can access on the smartphone
- Limit the kinds of connections third-party programs running on the device can establish
- Prevent all external applications from being installed or executed on the BlackBerry smartphone
How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned certifications from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support services range from resolving synchronization issues to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform common support functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, modifying user profiles, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned service professionals can in addition help your company to resolve a broad range of issues concerning synchronization, device detection, messaging consistency, web browsing, wireless connectivity, IM, workstation software installation, and BlackBerry Desktop Redirector.
As a leader in providing nationwide online support for small business IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your wireless support expenses at a minimum and, by resolving problems quickly, improves the output of your BlackBerry smartphone users.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, install, test, troubleshoot, and document a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology requirements analysis, system architecture, installation planning and implementation, performance optimization, design of a fault-tolerant architecture, information backup and disaster recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional goals and to create a wireless solution that meets your information technology budget and aligns with your business strategy. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry BES Server, help your organization to decide which administration model and equipment match your requirements, and analyze your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about options for software versions, processors and mass storage, network design, and application configuration.
To maximize system protection, Progent's BlackBerry-certified expert can help you to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security specialists to run network-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry environment.
Contact Progent for Support from a RIM BlackBerry-Certified Consultant
In order to contact Progent about engineering assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.