Consulting Support for BlackBerry Environments
BlackBerry SupportBlackBerry mobile PDAs were at one time one of the most popular products for achieving location-independent connectivity to messaging, calendars, web applications, and other vital business data. Progent can provide Santa Monica, California businesses the services of BlackBerry-premier professionals who can help organizations to maintain existing BlackBerry environments or transition efficiently to a current smartphone solution.

As the complexity of small company networks has increased, and as the need for enterprise-class protection, dependability, and recoverability has become the standard for organizations of any size, successful integration and maintenance of BlackBerry technology has become more difficult. To address issues like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and shared databases, small businesses frequently turn to outside consulting firms who specialize in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-premier engineers who can assist small organizations to design, manage, and repair BlackBerry solutions economically and effectively, doing away with the need for an internal BlackBerry solutions specialist and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, coupled with Progent's proven remote support capabilities, gives small businesses an affordable alternative for integrating RIM BlackBerry products productively into their information network.

Progent's consultants can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and email systems function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, set up easy-to-use management utilities to enable you to track and support BlackBerry smartphones throughout your business, define security policies that make sense for your company, customize mobile software, and make sure that your IT network architecture is properly configured to handle your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered rapidly and safely.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Onsite IT Consulting
Progent locations in Los Angeles Metro Area

City Address Phone Link
Beverly Hills 468 N Camden Dr, #200
Bervely Hills, CA 90210
424-354-0123 Beverly Hills Network Support Services
Chatsworth 21550 Oxnard Street, 3rd Floor
Woodland Hills, CA 91367
818-707-5399 Chatsworth Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
562-314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
213-784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
310-421-4766 Manhattan Beach Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
626-243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
424-299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
818-666-3781 Sherman Oaks Network Support Services
Valencia 27240 Turnberry Lane, Suite 200
Valencia, CA 91355
661-483-2111 Valencia Network Support Services


Technical Expertise for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of RIM BlackBerry wireless handsets, offering a centralized solution for handling critical jobs like device installation, upgrades, and retirement and also offering a strong foundation for data protection and fault tolerance. BlackBerry BES Server supports seamless communication between Microsoft Exchange, Novell GroupWise, or IBM Lotus Domino messaging platforms and BlackBerry users and allows wireless synchronization.

RIM BlackBerry BES Server Troubleshooting Support

BlackBerry Enterprise Server offers a wealth of data protection capabilities beginning with automatic encryption of information transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows excellent versatility in adjusting levels of protection to meet the specific needs of your environment. Progent's BlackBerry authorized engineers can help your company to choose powerful security functions and activate them remotely. Examples of these over-the-air configurable security features are:

  • Lock down a smartphone
  • Wipe data from a lost or stolen BlackBerry device
  • Lock out Bluetooth functionality
  • Enable built-in defenses against malware

BlackBerry BES Server also offers flexibility in determining mechanisms to prevent BlackBerry users from installing or running unsecure or prohibited software. Progent can assist you to choose protective techniques like:

  • Specify precisely which applications are allowed on the device
  • Block external applications from using persistent memory on the smartphone
  • Select which resources external programs can use on the BlackBerry smartphone
  • Limit the kinds of connections third-party applications running on the BlackBerry device can establish
  • Prevent all external applications from being installed or executed on the device

Progent's Online BlackBerry-premier Technical Support is Quick and Affordable
For businesses in Santa Monica, California who need fast and economical help from an authorized BlackBerry support expert, Progent offers effective online help from a seasoned network support team who have provided IT solutions to companies in every state in the U.S. (Refer to Progent's customer testimonials.)

Remote consulting services avoids travel expense and allows consultants to solve problems quickly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry solutions and offer expert help in fields including fixing synchronization issues, setting up BlackBerry Enterprise Server, and creating a protected, fault-tolerant system architecture for RIM BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingProgent's BlackBerry Certified Support Specialist can help you to perform basic technical operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, modifying user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging software. Progent's seasoned service professionals can also help you to resolve a broad array of problems concerning synchronization, handset recognition, email consistency, web browsing, mobile connectivity, IM, desktop application configuration, and Desktop Redirector.

As a top innovator in delivering countrywide remote help for small office networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile support expenses low and, by dealing with issues promptly, optimizes the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can help you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures such as resolving enterprise activation issues, registering and removing BlackBerry smartphone users, activating passwords, configuring over-the-air software loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.

Progent's BlackBerry engineers can also show you how to use management tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using wireless LANs for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES system and assist your company to select and implement sensible security configurations.

Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest version of Microsoft Exchange.

Call or Email Progent for Support from a RIM BlackBerry-Qualified Specialist
To contact Progent about engineering help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.



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    Progent's certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration strategies, tune your network for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support team, create a corporate-wide security strategy, automate network administration, assist with application development, and generate and validate a disaster recovery/business continuity plan.

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    Progent's consultants offer Apple macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Microsoft Entourage and email expertise, security services, and custom education. Progent can assist businesses to migrate to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can provide help with Apple Mac applications. Progent can also help your business with iPhone support and Apple iPad synchronization, or moving to iCloud services. For computer networks built exclusively on Apple macOS or OS X or for networks with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of planning, integrating and maintaining a network infrastructure that is available, safe, efficient and able to achieve your organization's business goals.

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    ProSight IT asset management Engineer

    ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard data related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSLs or warranties. By cleaning up and managing your IT documentation, you can eliminate up to half of the time spent searching for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether youíre making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it.

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    VMware's market leading Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and verify a repeatable process for recovering services rapidly following a breakdown. SRM supports centrally controlled and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also supports non-disruptive testing for disaster recovery, upgrades and patches and can generate reports to confirm complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to plan, configure, test and maintain a DR solution based on VMware Site Recovery Manager.

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    Progent can deliver a variety of low-cost online and onsite support services to help you to configure, manage, and troubleshoot workstations and mobile devices powered by Windows, macOS/OS X, iOS, Google Android, or Linux.

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    Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size company's production servers in a solution that gives the maximum degree of dependability and expandability and is in addition simple to move to another host. ProSight Virtual Hosting and management services are built on mature virtualization techniques that enable small businesses with multi- platform environments to economize significantly on the costs of capital equipment, infrastructure support, and network administration while benefiting from enterprise-class reliability and an unmatched degree of vendor independence.

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    Progentís high availability interoffice connectivity and 24x7 network connection professionals can help small organizations create non-stop Interoffice connectivity via redundant networks featuring transparent failover. Progentís Cisco Certified Internetwork Experts can plan and implement high-availability Inter-office networks based on zero-downtime EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over can provide affordable non-stop interoffice connectivity.

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    Cisco has developed an extensive product line of routers that includes appliances designed to provide the security, performance, and availability required by customers ranging from small businesses to global enterprises. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved reliability and system uptime. Progent can help you select and integrate Cisco routers to establish a solid infrastructure for your IT system and to make it economical to grow as you support new users, open new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS operating system, including the Cisco 800 series of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Series Routers.

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