Progent's Microsoft-certified consultants have more than a decade of experience helping businesses to design, set up, and manage email solutions built around Exchange Server. For companies in Santa Monica and throughout California, Progent provides a variety of cost-effective Exchange Server consulting and maintenance services to ensure that your email solution delivers:
Data security and compliance
Rules-based virus and spam blocking and content filtering
Convenient connectivity for remote and on-the-road workers
Streamlined management tools
Universal mail boxes with voice messaging, Instant Messaging, Real-time Presence, and conferencing capability
Non-intrusive and fast backup and recovery
Tight coordination of on-premises and cloud networks
Progent's Exchange Server design and maintenance specialists can help your business to prepare for and implement non-disruptive migrations from older email environments to a current Microsoft Exchange platform. Progent's 64-bit migration experts can assist you to assess the business benefits and risks of moving to a 64-bit edition of Microsoft Exchange Server and can assist you to design and implement an economical upgrade strategy to a 64-bit release of Exchange. Progent can also assist you to expand your Exchange-based email environment with the new generation of smartphones by offering BYOD integration support services such as iPhone integration, Google Android phone and tablet integration, and Blackberry support.
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Office 365 and on-premises Exchange systems. This allows you to have some mailboxes hosted on your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Office 365 network. Progent's Exchange specialists can deliver as-needed support to help you through stubborn technical problems and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and on budget. To learn more about Progent's online consulting expertise for hybrid Office 365 and on-premises Exchange systems, go to Office 365 integration with on-premises Exchange.
Exchange Server products maintained by Progent include:
Microsoft Exchange 2016 Consultants
MS Exchange Server 2016's new architecture allows simplified deployment and scale, more efficient use of equipment, and lower administration expense. MS Exchange Server 2016 also offers closer integration with Office 365 apps, operation with Microsoft Windows Server 2016, faster I/O performance, improved data loss protection (DLP), and more rapid recovery, more extensive support for iOS and Android smart phones and tablets, comprehensive browser-based management, and a more functional Outlook web client. Find out more details concerning Progent's Microsoft Exchange 2016 planning and support.
Microsoft Exchange 2013 Server Integration
Microsoft Exchange Server 2013 includes major improvements to the capabilities of Exchange Server 2010 and delivers important innovations as well as a revamped architecture. These enhancements affect vital facets of IT such as ease of administration, high availability (HA), security and compliance, operational costs, teamwork, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the potential advantages of migrating to Microsoft Exchange 2013, design a cost-effective test and rollout plan, and educate your IT staff to manage your Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and support and management services for Microsoft Exchange 2013. Find out more concerning Progent's Microsoft Exchange 2013 Server support services.
Microsoft Exchange 2010 introduced breakthrough solutions for fault-tolerant, protected, unified messaging. In comparison to Microsoft Exchange Server 2007 or Exchange Server 2003, Exchange 2010 is more economical to install and maintain, simpler to manage and expand, richer in features, faster, less vulnerable to hardware failure, more complete in its support for mobile users, and better able to guard sensitive data and resist malicious assaults. Learn more concerning Progent's MS Exchange Server 2010 support.
Exchange 2007 Server Support
MS Exchange Server 2007 is engineered to meet the demands for data security, anywhere connectivity, speed, and dependability. Microsoft Exchange 2007 offers designed-in fault tolerance that enables world-class availability to keep your Exchange system operating smoothly, protect you from spam and malicious email, and enable your business to be compliant with regulatory standards. Learn more concerning Progent's MS Exchange Server 2007 consulting services.
MS Exchange 2003 Consultants
Microsoft Exchange 2003 offers a reliable, expandable, and manageable platform with 24◊7 messaging and collaboration plus low licensing cost. Exchange Server 2003 remains widely used because it enables a wide range of team activities, including group scheduling capabilities, chat groups, and group folders, and also allows access to information across geographic, logical, and technology borders with functions such as IM, low latency data, and multimedia support. Despite the fact that Microsoft has ended support for this older platform, Microsoft Exchange 2003 remains one of the most widely used editions of Microsoft's Exchange family. Progent can assist your business to support your existing Exchange Server 2003 environment or upgrade to a more advanced edition of Microsoft Exchange. Read additional details concerning Progent's MS Exchange Server 2003 support services.
MS Exchange 2K Consultants
In contrast to Microsoft Exchange 5.5, which has its own directory, MS Exchange 2000 utilizes MS Active Directory, providing a greatly administration and protection model. Exchange 2000 retains a large user base despite the fact that Microsoft has terminated support for the product. Progent's seasoned messaging professionals have extensive background working with Exchange Server 2000 and can assist your company to maintain your current Exchange 2K installation or show you the economic benefits of more recent releases of Exchange and help you to upgrade affordably to a more advanced incarnation of the industry's most popular email platform. Read more details concerning Progent's MS Exchange 2000 Server consulting.
Hosting and Management Services for Exchange Server
Progent's Hosting Services for MS Exchange Server give small and midsize businesses with limited IT budgets and little spare executive bandwidth a safe, affordable, and low-stress alternative for running Exchange by delivering the reliability of a state-of-the-art data center as well as the expertise of Progent's Microsoft-certified team of network support engineers. Read additional details about how Progent's Hosting and Management Services for Exchange Server can reduce IT expenses and executive stress and enhance Exchange Server reliability, protection, and disaster recovery.
Microsoft Exchange 2016 Migration Support
Progent can assist you with all stages of your Microsoft Exchange 2016 migration including planning, testing, moving mailboxes, client remediation and management/end user training. Progent's consultants can assist you to assess the business benefits of deploying Microsoft Exchange 2016 Server, design and carry out an efficient migration, and provide as-needed troubleshooting. Progent can assist your business to build a Microsoft Exchange Server 2016 ecosystem that utilizes on-premises and/or cloud resources. Find out more details about how Progent's Microsoft Exchange 2016 Server migration consultants can assist you to upgrade cost-effectively from your legacy Exchange environment to MS Exchange 2016.
Microsoft Exchange 2013 Upgrade Consulting
Exchange 2013 delivers important enhancements to MS Exchange Server 2010 and offers powerful new functions as well as a streamlined architecture. Progent can help you to upgrade to MS Exchange 2013 utilizing as much as feasible of your current infrastructure. Progent can also assist you to configure MS Exchange 2013 Server with Lync, SharePoint, and Office or Office 365 for advanced collaboration and enterprise search capabilities. Learn how Progent's Microsoft Exchange Server 2013 migration support can help you migrate efficiently to Microsoft Exchange 2013 for on-premises, cloud, or hybrid environments.
MS Exchange Server 2010 Migration Expertise
Progent offers expert help for every step of your Microsoft Exchange 2010 upgrade with services that include end-to-end project management services, site readiness preparation, project design and documentation, specification of all new software and equipment required, suggested sourcing, system verification at client site or at Progent's testing facility, setting up transitional coexistence of MS Exchange 2010 Server and Exchange 2003 or 2007, implementation the production system, decommissioning the old system, and training for client's support group and users. Find out more details about ways that Progent's Microsoft Exchange 2010 Migration Support can assist your business to upgrade economically and efficiently from your legacy Exchange Server environment to Microsoft Exchange 2010
Spam Filtering, Data Loss Protection plus Email Content Filtering and Cloud-based Email Encryption ProSight Email Guard is Progent's spam filtering, data leakage prevention and email encryption solution that incorporates the technology of top data security companies to deliver web-based management and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps most threats from making it to your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway device adds a further level of inspection for inbound email. For outbound email, the local security gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter. Find out more about Progent's ProSight Email Guard Spam Filtering, Virus Blocking, Content Filtering and Data Loss Prevention.
Upgrade Support for Skype for Business
Progent's Microsoft-certified Skype for Business consultants can provide remote and on-premises expertise for organizations of all sizes to evaluate the costs/benefits of upgrading to Microsoft Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to plan an on-premises, cloud or hybrid deployment; interface Skype for Business with SQL Server,Exchange, SharePoint and Office; set up high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration systems such as Cisco Video Interop Server. Progent's certified information security experts can help you create and verify a security strategy for your Skype for Business deployment that meets regulatory standards.
Contact Progent for Microsoft Exchange Expertise
If your California company is in need if an Exchange technology support professional, contact Progent at 800-993-9400 or refer to Contact Progent.
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size organizations to get an objective evaluation of the overall health of their IT system. Based on some of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits help you see how closely the configuration of your essential network assets adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits such as a more manageable and more secure Active Directory environment. Both options also offer the long-term benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include simpler network management, better compliance with information security requirements, more efficient utilization of IT assets, faster troubleshooting, more dependable backup and restore, and less downtime.
Progent's Data Center engineers can show you how to select high availability data centers that meet the particular needs of your business. High availability collocation sites are especially appealing to small organizations due to of their low cost and convenience compared to pursuing a do-it-yourself strategy. Trying to create an on-site data center with even a minimum degree of fault tolerance is too expensive for typical small businesses. Progent can show you how to reap all the benefits of non-stop data centers and fault tolerant colo sites by offering a complete range of consulting and support services.
Progentís professionals provide experience in multiple technologies relevant to mobile connectivity including system architecture, wireless data synchronization, wireless security, wireless email, Windows Mobile, RIM Blackberry, and wireless application programming. Progent's Microsoft certified experts can save your business time and money by applying their wireless background to help you choose and integrate wireless access solutions that make sense for your business. Progent can also optimize your network infrastructure so that mobile appliances perform better.
Progent offers expert online support to help businesses connect their networks with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to design and manage hybrid ecosystems that support Windows and Linux systems and applications in either cloud-only solutions or in hybrid architectures that combine on-premises resources as well as cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a variety of cloud integration support services such as Azure hybrid cloud planning and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of background providing high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.
Progent offers a selection of network support bundles for small businesses. These information technology outsourcing and network monitoring solutions are built around the anticipatory problem solving capabilities of Operations Manager, a next-generation network and system management product that monitors the reliability, throughput, and safety of your network and isolates potential troubles before they can bring down your network. With Progent's economically priced IT support packages, small organizations can choose a simple co-sourcing package built around Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution.
Progent's pricing model is to bill for phone support and in-person help by the minute. As a result, you owe just for received support. Progent does not impose a higher rate for off-hours or emergency support, and inside California or in areas where Progent provides on-premises service, Progent does not bill for travel time except for urgent support where on-site time is less than four hours. In addition, Progent applies no startup fee and requires no retainer for support services provided during normal working hours. Many service firms demand large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity eliminates large invoices for quick fixes so you won't be forced to allow minor problems to fester.
If your business computer system combines UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can assist you to integrate your computers into a cohesive environment that permits all your OS platforms to run side by side for easy administration, seamless information exchange, high dependability, superior throughput, and strong security. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence support services feature IT infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote network help and repair, in-person technical support, and Help Desk support.
Progent's Private Cloud Hosting and Management service provides complete hosting of a small or mid-size organization's production servers in a solution that gives the highest level of dependability and scalability and is also simple to transfer to another host. Progent's Private Cloud Hosting and Management services are built upon proven virtualization architectures that enable small businesses with mixed- platform IT systems to save dramatically on the expense of capital investments, infrastructure maintenance, and IT administration while achieving world-class reliability and an unmatched degree of vendor flexibility.
Progent's veteran team of network consultants and application experts have years of background delivering remote and on-premises assistance for businesses of all sizes who need to integrate Android phones and tablets into their information systems so that users can work together from virtually anywhere. Progent offers the range of know-how to solve technical problems that span numerous manufacturers and that represent a combination of older and up-to-date information technology. Progent offers budget-friendly online expertise to help you with any stage of planning, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed technical support to help you to resolve particularly challenging IT issues, or Progent can provide outsourced or co-sourced project management support to ensure that you finish strategic network projects on schedule and within budget. Progent can assist with local, cloud-centric, or hybrid networks and offers expertise with operating systems, apps, management utilities and hardware infrastructure. Progent also offers specialized group or individual training sessions to show you how to manage and use Android phones and tablets to maximize their business value.
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to assess your organization's preparedness to block ransomware or recover rapidly from a ransomware attack. Progent will work with you directly to collect information about your current security profile and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to create an efficient AV and backup/recovery environment that minimizes your vulnerability to ransomware and meets your business needs.
Progent can provide the support of an accredited consultant with expertise deploying products from the major video conferencing/telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can assist you to design, configure, upgrade, or maintain a video conferencing solution that preserves your current investment and optimizes the strategic value of your information system. Progent can also provide the expertise of network infrastructure consultants able to help businesses of any size to build and maintain a communications network that delivers the speed, dependability, protection, and expandability required to support your video conferencing/telepresence solution.
Progent offers advanced remote consulting services to help companies integrate their IT infrastructure with leading public clouds such as Azure and Amazon AWS. Progent can assist your it team to plan and manage cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-centric solutions or in hybrid topologies that utilize local resources along with public cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a range of cloud integration support services such as Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of background providing advanced consulting expertise online, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.
Progent's Linux support experts offer small and mid-size companies and software developers assistance with managing and supporting Linux systems that operate with Microsoft-powered technology. Progent offers your organization access to Linux consultants, support professionals qualified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of experience offers you a convenient single source to show you how to create and maintain a protected and robust mixed-platform connectivity and communications solution that allows Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux derivatives including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Cisco's security and remote access technology for small to mid-size businesses offer a full range of easy-to-administer protection products to let you protect your entire information system. Cisco's VPN product family includes switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert (CCIE) and CCNP certifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that align best with your business objectives.
Progent's Network Help Desk Outsourcing Services are intended specifically for small organizations who require immediate access to a Help Desk Call Center with expert telephone support and full escalation options but who have to operate within a restricted information technology budget. Important features of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support,
Secure Remote Access Support, Initial System Assessment, Problem Escalation, Virtual Help Desk Services, Per Minute Billing, and Helpdesk Applications Selection and Integration.
Progent's certified Office Excel and Office 365 Excel consultants offer a wide range of online support services to help you to plan, develop, pilot test, install, administer, and debug business applications powered by any version of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help your business to migrate your current Excel solutions to the latest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Android phones and tablets, and identify and fix compatibility issues between different versions of Office Excel. Progent offers on-demand help to clients looking for a fast fix to a specific issue related to Office Excel and Progent can also provide full project management support for upgrading or creating mission-critical application software built on Office Excel. Progent's cost-effective webinar training for Excel can be custom tailored to meet the special requirements of individual users or groups.
Progent's Private Cloud Hosting and Management outsourcing provides comprehensive hosting of a small company's production servers in a solution that gives the maximum level of availability and expandability and is also simple to transfer to any data center. Progent's Private Cloud Hosting and Management options are built upon proven virtualization techniques that allow small and midsize businesses with multi- platform IT systems to economize significantly on the expense of capital equipment, infrastructure maintenance, and IT administration while achieving world-class fault tolerance and an unmatched degree of vendor independence.
Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all billed support activities. Unlike some independent consultants or small service organizations who provide minimal documentation or details of tasks performed, every service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the service reports transmitted by every consultant to every client. The practice of detailing and organizing support records allows more efficient service and avoids a variety of common problems such as when a support customer is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.
Progent's Office Word and Office 365 Word experts offer a wide range of affordable remote support services to help your organization to manage your existing Microsoft Word environment or assist you to upgrade to a newer release of Microsoft Office Word. Support available from Progent's Word experts include VBA software development, identifying and resolving compatibility issues between different releases of Office Word, interfacing Office Word with other Microsoft Office applications such as Excel and Outlook or with third-party platforms and plug-ins,network optimization for dependable. reliable cloud access, security and compliance consulting, smart phone integration, and remote training customized for individuals or groups.
Progent offers fault tolerant load balancing consulting that addresses network load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery products such as Cisco Content Engine. non-stop load balancing vendors for which Progent can provide consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP.
Progentís Microsoft-certified experts can provide small and midsize companies computer consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, teams and information. SharePoint Portal Server provides a central spot for your workers or clients to access, organize, distribute and interact with useful data, files, and applications and to communicate with other people. It allows quicker and more intelligent decisions, more efficient access across groups and more streamlined business processes. The primary goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge accessible inside and without a business network. Windows SharePoint Services join workers, customers, teams and major tasks with the data theyíve created in a manner that makes data easy to locate, retrieve and apply.
Cisco's Meraki family of switches are designed for environments ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective online consulting to assist your company to plan and implement an efficient network solution that incorporates Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-based management tools, set up policies to ensure security, develop and test a disaster preparedness plan, and troubleshoot issues associated with any aspect of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a unified networking infrastructure.
Progent's Sun Solaris family consulting services provide small businesses and software developers assistance with managing and supporting Solaris systems that operate with Microsoft-based technology. Progent can give your business access to Sun Solaris experts, consulting professionals qualified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide array of experience offers you a convenient one-stop source to help you build and manage a protected and robust mixed-platform connectivity and communications environment that supports Solaris and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Besides offering access to Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Dynamics AX (Axapta), Dynamics NAV (Navision), Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, administration help, migration support, and one-on-one or group online training customized to address your specific needs. Progent's experts also can help you build and support a protected, robust network infrastructure to run your ERP, MRP and accounting solutions.
Progent has a long background delivering a broad range of remote IT support and urgent troubleshooting services to local governments and school districts throughout the U.S. Progent is one of the industryís pioneers in providing advanced remote network support and has delivered IT solutions to organizations in all 50 states. Online support eliminates travel costs and resolves issues more quickly than on-premises support.
Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security capabilities of Microsoft Internet Security and Acceleration Server and offers a centrally managed web gateway that delivers a single-server platform for an array of security functions such as an multi-layer firewall, URL filtering, antimalware, IPS, reputation services, VPN management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security reporting features, allows custom reporting powered by SQL Server, works with Active Directory to streamline policy enforcement, and can be deployed as a virtual machine to cut costs and improve availability. Progent's Microsoft-certified engineers can help your company to plan and carry out test and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows 2008, Active Directory, SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; install Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent can also assist your organization to upgrade economically to Microsoft Forefront Threat Management Gateway from ISA Server.
Progent's Computer Help Desk Outsourcing Services are designed specifically for small organizations who require immediate access to a Help Desk Service Center with expert phone support and full escalation options but who must work within a restricted network support budget. Important features of Progent's Help Desk Outsourcing Support Services are Helpdesk Support,
Optional Remote Access Support, System Evaluation, Problem Escalation, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Call Center Software Recommendation and Deployment.
Progentís Microsoft consultants offer small and medium size businesses enterprise-class consulting support for SMS Server and Configuration Manager, Microsoft's standard tools for update and deployment management. Configuration Manager is the new title for the change management platform formerly called Systems Management Server. System Center Configuration Manager offers a variety of enhancements to SMS Server including comprehensive automation, built-in Windows Vista Microsoft Windows Server 2008 support, NAP security support, and boot image management. Progentís certified consulting professionals can show you how to use SMS Server or System Center Configuration Manager economically for automated OS and application software deployment, security patch administration, application tracking, and licensing reconciliation. Progent's consultants can also help you to migrate smoothly from Systems Management Server to Configuration Manager.
Colocation data centers allow businesses to share enterprise-class facilities for hosting network hardware that supports critical applications and services. Progent's Microsoft and Cisco qualified IT experts can help your small business with all facets of your colocation strategy such as choosing and migrating to a colocation facility, designing network architecture, defining hardware, on-premises and on-line maintenance, establishing remote network management, and training your support staff.
Progent's pricing policy is to bill for online service and in-person visits by the minute. Consequently, you owe exclusively for received services. Progent does not impose a more expensive rate for after-hours or priority service, and within California or in areas where Progent provides on-site support, Progent does not charge for travel time except for urgent support where on-site work is less than 4 hours. Also, Progent applies no initialization charge and requires no monthly commitment for support services delivered during regular working hours. Many service organizations impose substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity eliminates big bills for quick repairs so you won't be tempted to permit minor problems to fester.
Progent's Cisco-certified Wi-Fi technology experts can assist you to configure, manage, and troubleshoot Cisco wireless devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching customers to resolve problems that are within their comfort zone, Progent is able to focus on delivering hard-to-find services where Progent faces few competitors. Mid-size companies who utilize familiar independent consultants or who maintain internal support staffs benefit when Progent transfers information about critical technology and proven processes to make their IT environments more reliable, protected, and productive.
Microsoft CRM helps small companies build profitable client interactions. Built-in Sales and Customer Service modules allow in-house staff to share information to help improve selling success and deliver consistent, effective customer service. Progent can configure the optimal server and communications environment, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can supply your San Francisco Bay Area small business with a certified MSCRM consultant who can show you how to integrate Microsoft Dynamics CRM with your marketing or customer service databases.
Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controllers to manage wireless LANs of any size. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's latest Wi-Fi controller solutions.
Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map out, track, reconfigure and debug their connectivity hardware such as switches, firewalls, and load balancers plus servers, endpoints and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that network diagrams are always current, copies and displays the configuration of virtually all devices on your network, monitors performance, and sends notices when problems are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off common chores like making network diagrams, expanding your network, finding appliances that require important software patches, or identifying the cause of performance problems.
Progent's ProSight Virtual Hosting service offers proven virtualization architecture, a state-of-the-art data center, and the technical expertise of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a comprehensive information technology outsourcing solution that improves network dependability and security, reduces management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a smaller company can have all of its software platforms and critical business application servers supported within a secure and reliable data center on a fast, non-stop virtual machine configured and supported by Progent's computer support professionals.
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and test a repeatable workflow for restoring applications and services rapidly after a breakdown. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and re-protect. SRM also allows transparent testing for site recovery, updates and fixes and can generate audit reports to confirm full service restoration, validate Service Level Agreements and prove compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to help you to plan, deploy, test and maintain a disaster recovery system based on VMware Site Recovery Manager.
Progent is among the most qualified network support companies in Northern California for integrating e-mail systems powered by Microsoft Exchange 2000. Progent specializes in helping small companies get all the advantages of Microsoft Exchange 2000 under common situations such as upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 administration.
The QTS Internet Data Center is situated in the seismically-stable Natomas area of Sacramento, California. If your business is currently utilizing the QTS data center as a colocation site or if you are considering moving your main or disaster recovery system to Herakles/QTS, Progent offers a variety of affordable services including data center migration, system deployment and upgrades, network improvements, project management, virtualization configuration, offsite network monitoring, centralized network management, application programming, disaster recovery/business continuity solutions, data security assessment, and the support of the Progent Test Lab.
Microsoft Windows Server Update Services allows network managers to install and monitor the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support staff can fully and easily manage the installation of patches that are published via Microsoft Update to servers and desktops in an organization. Progent can assist you with complex details of the initial configuration of Microsoft SUS such as planning the Microsoft Software Update Services deployment, setting up user's computers, defining the Group Policy parameters, and making sure your Microsoft SUS Group Policy Object is associated with an Active Directory container appropriate for your system environment.
Progent's Microsoft and Cisco certified computer consultants can provide advanced help with a broad range of products and technologies and can deliver that expertise by phone nationwide or in person in select cities across the United States and anywhere in Northern California. Progent provides remote support for networks based on Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that incorporate a combination of Microsoft Windows and UNIX-family technology. Progent also can provide access to the expertise of Cisco CCIE infrastructure engineers for the toughest network issues, plus the support of CISA and CISM-accredited security consultants to assist with high-level security design and problem solving. Progent has delivered remote network support to companies in all 50 states in the U.S.
Progentís Wireless Consulting Services provide a fast, economical option for companies of all sizes to integrate, manage and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and install appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and online applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Altaro VM Backup offers small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud architectures and also enables low-cost backup to Azure storage. Headline features include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as short as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, item-level restore options for individual files and emails, support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for handling larger environments, and the ability to leverage Microsoft VSS technology to back up online VMs with zero downtime. Progent is an Altaro partner and offers a broad array of services to help you to plan, install, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants can provide a broad variety of remote services to help you to plan, program, test, install, manage, and debug business applications based on any version of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can assist your business to move your existing Excel solutions to the newest releases of Excel, integrate Excel with iOS-powered iPhones and iPads and Android smartphones and tablets, and resolve compatibility problems between different versions of Excel. Progent can provide as-needed support to organizations looking for a fast solution to a specific problem related to Office Excel and Progent can also provide full project management support for upgrading or developing line-of-business applications built on Office Excel. Progent's affordable webinar training for Office Excel can be custom tailored to meet the needs of individuals or groups.
Progent can help you prepare and execute an efficient migration to Dynamics GP so that you preserve your information, improve your protection, modernize your management reporting, take full advantage of Microsoft Office support, and minimize productivity disruption by creating and executing a sensible migration strategy. Progent can also help train new Dynamics GP 2010 users so you don't lose productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports help, FRx assistance, and Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce specialized business software and eCommerce solutions that integrate transparently with Dynamics GP.
Progent offers cost-effective remote consulting services for all releases of Microsoft Access including desktop and browser-based versions and can provide expert help for application programming, database conversion, performance tuning, report design, and troubleshooting. Progent also offers tailored webinar classes for Office Access application development and database management.
Server proliferation wreaks havoc on IT budgets and management resources. Server consolidation through a virtual architecture promises lower total cost of ownership of servers and quicker ROI, more leveraged utilization of physical computers, streamlined operations, increased system uptime, and easier manageability. Typical uses for virtual servers include resource consolidation, low-cost hosts for line-of-business legacy software running on obsolete operating systems, and inexpensive quarantine of program development or pilot testing systems from production systems.
Systems Management Server offers extra capability for change and configuration management of Windows-based systems via introducing Feature Packs. Feature Packs reduce the net administrative costs of managing and deploying software by making it easier to install system images/, control mobile devices, and run management tools. In addition to alerting you about techniques to cut management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and perform IT tasks involving areas that Feature Packs are intended to make more efficient. Progent's adoption and upgrade services can lower spending and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless engineers can help you define sensible processes and standards to manage handheld computers and smart mobile communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security plan that includes policies, processes and IT products to keep your IT network safe.
Progent's engineers can provide a range of technical services to help organizations of any size to install, administer, and support networks that include workstations, laptops, tablets, or smartphones powered by Windows 8.1. For enterprise customers, Progent's experienced project management consultants can help create test environments to evaluate Windows 8.1 and plan and manage Windows 8.1 migration plans following leading practices.
Progent's Computer Call Center Outsourcing Services for desktop support are intended specifically for small organizations who require immediate access to a Help Desk Service Center with professional telephone support and full escalation capability but who have to operate within a restricted network support budget. Important components of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Secure Remote Access Support, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Services, Per Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.