Enlarging your at-home workforce can have a significant impact on network infrastructure, security, and corporate processes. Progent has two decades of experience assisting businesses of all sizes to design, configure, administer, optimize, and debug IT environments that incorporate at-home workers. Progent can assist your Santa Monica company to select the appropriate technologies and follow leading practices in building and operating a safe virtual solution for teleworkers that facilitates teamwork and delivers maximum business value. Progent can provide support services that go from on demand guidance for helping you over challenging IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist Santa Monica, California companies to succeed with any aspect of building a high-functioning work-at-home environment by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk services, endpoint security, data protection solutions, and centralized management.

Security for At-Home Workers
At-home workers commonly run their personal equipment and work in a physically unsecured area. This worsens their exposure to cyber attacks and demands careful deployment of security appliances, remote monitoring, and the enforcement of security policies that follow best practices. Progent's veteran roster of certified cybersecurity experts can assist you to design, implement and manage a compliant cybersecurity solution that protects vital information in networks that incorporate an at-home workforce.

  • Firewalls enable you to build a network that can be securely accessed by local users as well as by at-home workers, mobile employees, vendors, clients, and other stakeholders. Next-generation firewall devices permit you to configure and control appropriate access rights to various groups of users and to expand your network and modify your security profile as your business evolves and as network attacks become increasingly complex. Progent works with both new and legacy firewall appliances from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For details about Progent's firewall integration services, refer to firewall configuration and support services.
  • Remote Endpoint Monitoring makes it easy to watch over the disparate computers utilized by at-home workers and either reject or identify and mitigate the latest threats such as ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on each protected endpoint device, monitoring all activity and using state-of-the-art machine learning to identify new threats at inception. When an attack is discovered, ProSight Active Security Monitoring instantly isolates the targeted device from the corporate network to quarantine the threat. Because the ProSight Active Security Monitoring agent is self-contained, endpoints stay secure even if they are not connected to the Internet. For more information about ProSight ASM, go to remote endpoint monitoring for teleworkers.
  • Security Audits can assess the vulnerability of your information system to all classes of outside and local security threats for an environment that includes remote workers. Progent can deploy online, automated security inventory software for quickly and affordably uncovering a broad range of security gaps that can be surfaced over the Internet. Progent's security assessment experts, which can be managed by security experts with top credentials such as CISA, ISSAP, and GIAC, can assist your business to audit your operations and governance policies and assess your IT infrastructure to enable you to design the highest level of protection for your an at-home workforce.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining a productive telecommuter environment for your Santa Monica, California business, call 1-800-993-9400 or visit Contact Progent.

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    Antispam Small Business Subscription

    E-Mail Guard from Postini provides continually upgraded spam and virus blocking, data filtering, and protection from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini aggregator and service firm. If your organization is too small to qualify for a regular Postini license, you can still get the use of Postiniís Perimeter Manager technology via Progentís E-Mail Guard spam filtering and anti-virus service offering. Progentís certified email protection professionals can help you develop an email safety strategy that includes anti-spam and antivirus products and processes.

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    Progent's expert solution designers and software developers can assist your company to build customizations to Microsoft Dynamics GP that address the special requirement of your business without losing the benefits of Windows integration. Progent can also provide expertise with a variety of development tools that can be used to build integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier, Visual Studio for Dynamics, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.

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    Specialists SCVMM 2016 and Operations Manager

    Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of network management products and is designed to offer a unified solution for deploying and administering virtualized datacenters across hybrid networks that can include private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can help organizations of any size with any aspect of building, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, help you migrate efficiently from older versions of VMM, design processes for creating and installing virtual machines and VM hosts, design high-availability scale-out clusters, connect your private cloud infrastructure with public cloud services, set up virtual switches, write and refine PowerShell scripts, and help you assess the strategic business benefits of new technologies like Storage Replica and Host Guardian Service. Progent's hypervisor experts offer world-class Windows Hyper-V consulting and VMware ESXi support.

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    Progent's pricing policy is to charge for phone service and on-premises visits per minute. As a result, you are invoiced only for received services. Progent does not demand a higher rate for after-hours or priority service, and inside California or in regions where Progent provides on-premises service, Progent does not charge for travel time except for emergency support where on-site time is less than 4 hours. Also, Progent applies no startup fee and asks no retainer for services provided during normal business hours. Many service firms demand large minimum payments or charge for every quarter hour or longer. Progent's small granularity eliminates large bills for fast solutions so you will not be tempted to permit simple problems to stay unaddressed.

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    Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a large campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco appliances for streamlined management.

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    Remote continuous network monitoring, automated alarms, and actionable reports are crucial to maintaining the health of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed to the point that businesses of any size can get a degree of protection that was once reserved for enterprises. Progent offers a variety RMM options delivered as economical services designed to assist your company to detect and resolve a an array of IT network issues before they can impact your business.

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    Progent provides clients access to engineers who have earned some of the computer industry's most prestigious credentials. Progent thinks that customers have the right to be sure that their IT service consultants have accredited testing plus extensive practical backgrounds so that Progent's clients can engage Progent's support with confidence. Often, vendor credentials such as the CCIE brings privileges for substantially better vendor help than is available to uncertified service providers, enabling Progent to deliver clients a higher class of computer service. In other cases, major certifications such as CISSP or ISSEP for network security can aid corporate clients to show compliance with regulatory demands by using the services of accredited IT experts.

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    infrastructure documentation management Engineer

    ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect information about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs or warranties. By updating and managing your IT documentation, you can eliminate as much as 50% of the time thrown away looking for critical information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it.

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    Amazon Marketplace Web Service integration Engineer

    Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, vendors can expand their reach, lower their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring so you can cut development time and costs and expedite your ROI.

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  • External Network Security Scan Specialists
    External Network Security Scan Engineers

    Progent offers two low-cost service packages intended to enable small businesses to get a professional security assessment from a certified security engineer. With Progent's External Security Inventory Scan, a security engineer administers an extensive test of your IT infrastructure from beyond your firewalled perimeter to uncover potential weaknesses in the security profile you present to the public. With Progent's Internal Network Security Inventory Checkup, an engineer runs a network scan from an authorized machine within your firewall to assess your exposure to internal assaults. The two security inventory packages are set up and run from a protected remote site.

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  • VPN Remote Support Services
    VPN Professional

    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company integrate and maintain Ciscoís security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to manage and offer the versatility to evolve with your growing business requirements. Progentís Cisco-Premier network experts support Ciscoís complete family of hardware and software targeted at eliminating data pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your network. Progent can show you how to integrate Cisco products to achieve safe connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized user access control foundation for user authentication, permissions, and accounting from a graphical Web interface.

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    Remote Employees Security Setup and Support

    Progent can assist small and mid-size organizations to configure endpoint device security defense solutions and provide cleanup expertise needed to support at-home workers.

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    Microsoft Access Web App Reports

    Progent offers cost-effective online support for all editions of Microsoft Access including Access desktop and Access Web App and can provide advanced assistance for Access application programming, database conversion, performance optimization, BI reporting, and maintenance. Progent also can provide tailored online classes for Access application development and DBA services.

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    iPhone Citrix Support

    Progent can provide cost-effective online consulting to help your business to plan, configure, and fix any facet of your iPhone and iPad and Windows integration solution and is available for short-term jobs to help you get past occasional technical roadblocks or major engagements to help you complete large-scale projects on time and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you build or maintain a highly available, secure and scalable infrastructure that aligns with your mode of computing. Progent also offers remote and onsite training for individuals or groups to help manage and use your iPhones and iPads in a safe, team-oriented ecosystem that optimizes the strategic value of your IT network.

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    Microsoft SMS Server 2003 Upgrade On-site Support

    Progentís Microsoft certified experts provide small and mid-size businesses enterprise-grade consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to deliver important applications quickly and automatically to specified workers, lower product costs and stay compliant by determining patterns of usage, improve Windows protection by improving your awareness of weak points and by installing critical updates, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational expenses by fully exploiting the administrative capabilities incorporated into Windows. Progentís SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch administration, and resource monitoring management including software and appliance inventory.

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