Fast Online Consulting for Santa Monica California UNIX, Linux, or Sun Solaris SystemsFor small and midsize businesses located in Santa Monica California, Progent offers technical support for networks based on UNIX or Linux or for networks that feature a combination of UNIX and Windows platforms. Progent has delivered online support to businesses in all 50 states in the United States. (Refer to Progent's client testimonials). Progent also offers the expertise of CCIE-qualified engineers for challenging infrastructure problems, as well as the services of CISA and CISM-accredited security engineers to help with advanced security architecture and business continuity planning.

Progent's remote technical support services represent excellent leverage because they have the practical background and the sophisticated tools to resolve the majority of network issues quickly. Efficient support reduces immediate costs because solutions take up a smaller number of chargeable minutes. Online support also eliminates the expense of dispatching an engineer to your office. Your company benefits even more with incidental expenses by reducing or avoiding network downtime and associated costs stemming from business discontinuity, disgruntled clients, unproductive workers, and de-focused executives.

Progent's billing model for online help is structured to get the most out of your IT service investment. Progent bills by the minute for phone assistance, so you owe exclusively for the services that you actually get. Unlike typical online service firms, Progent imposes no initialization surcharge or minimum payments. Progent's per-minute granularity and clean policy for pricing prevent situations where quick fixes manage to turn into big invoices. Progent's penchant for disposing of technical issues efficiently translates into your company spending less cash.

Progent's Remote Support Technologies
Over time, Progent has fine tuned a collection of customized tools and proven methodologies that ensure the highest degree of effectiveness for remote engineering help and repair for small business computer systems. Progent provides protected VPN support for gateways from multiple popular sources such as Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Protected VPN connectivity allows the consultants of Progent's remote service group to communicate with your system remotely without compromising system security.

Progent's advanced service reporting system includes detailed documentation for the service that Progent's customers have been provided. Progent's team engineers have the benefit of the records of support provided to every customer by every engineer. This database of problems and responses is structured as a quickly exploitable proprietary database that allows Progent's remote technical engineers to share their experiences with the whole team to ensure that the value of Progent's support services grows over time. Progent's advanced certifications and close relationships with major technology companies such as Cisco and Microsoft permit access to additional extensive technical databases and permit quick access to manufacturers' internal engineering staff with the result that Progent's remote service experts can come up with optimal solutions in the least time.

Start Receiving Remote UNIX/Linux, Solaris, or macOS and OS X Computer Help from Progent
To access Progent's phone support in Santa Monica California or to find out additional information about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has an urgent requirement for network help, visit Immediate Urgent Support.

Online Technical Support Services Available from Progent
Progent's phone-based technical service experts possess credentials in an extensive set of technologies. This broad range of technical skills allows Progent's consultants to tackle almost any emergency likely to occur in a small or midsize business network. Certifications awarded to Progent support experts in UNIX/Linux platforms include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications earned by Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

To support companies with mixed-platform networks, Progent also offers the skills of engineers who have high-level Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP network security experts, and CISSP-ISSAP engineers.

Remote technical services Offered by Progent to small businesses in Santa Monica include:

  • UNIX/Linux, Sun Solaris, and macOS and OS X Support Services
    Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote support services cover a broad range of information technology such as system architecture, messaging solutions, system and operational security, UNIX/Linux and Microsoft Windows integration, VMware products for server hardware economization and simplified management, and transitioning from legacy applications to the latest MS Windows or Linux-based environments. Progent's team-oriented approach to solving technical issues enables fast escalation, if necessary, to consultants with appropriate expertise to tackle complex situations. This accelerates solutions of urgent problems, minimizes lost productivity, and lowers support expense.

    Progent's UNIX and Linux consultants can offer emergency online assistance for resolving anomalies within UNIX, Linux, or Solaris systems powered by popular versions of UNIX including:

    • Apple macOS and OS X
    • Sun Solaris
    • IBM AIX OS
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO
    • Silicon Graphics IRIX (SGI/IRIX)
    Important Linux variants for which Progent offers expertise include:
    • RedHat Linux
    • SUSE Linux
    • Debian-GNU
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Problem Solving
    Cisco Engineers for Santa Monica CaliforniaThe Cisco Certified Internetwork Expert certification is the top recognition for networking consultants, and validates a person's networking skills at the expert level. Cisco qualified CCIEs can resolve the most intractable challenges encountered in network planning, integration, management, protection, and problem solving. Cisco CCIEs operate on a privileged basis with Cisco's in-house support staff in analyzing anomalies with Cisco IOS network administration tools and developing alternate approaches or locating program updates. Cisco qualified CCIEs represent an excellent value because their deep experience allows them to resolve even the most difficult problems rapidly. In common instances, less seasoned engineers can wrestle for many hours or days with identical problems that a Cisco-qualified CCIE can fix in a few minutes. Few support providers make Cisco-qualified CCIEs accessible to help small and medium sized businesses. Progent offers quick telephone access to a Cisco authorized CCIE so you can get urgent help for severe network infrastructure issues that are hurting business productivity but are outside the experience of your ordinary IT maintenance resources. Progent's CCIE consultants can tie into your network via sophisticated on-line troubleshooting technology in order to provide fast, secure, and affordable diagnosis and repair. Progent's Cisco-qualified CCIEs can provide expertise in the complete line of Cisco's popular family of connectivity devices including PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed access points, VoIP phones and systems, Catalyst Series switches, plus VPN products.

  • Authorized Microsoft Windows Expertise
    Windows Experts for Santa Monica CaliforniaProgent's Microsoft-expert remote support engineers offer computer system repair and IT support for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your company the assistance of consulting professionals who can help your company with a wide variety of technology support services such as Windows Server 2012 R2 integration, Windows Server 2008 R2 installation, Microsoft Exchange Server 2019 planning and configuration, Microsoft Exchange Server 2016 migration, Microsoft Exchange 2013 configuration, Exchange Server 2010 management, SharePoint Server 2016 migration and hybrid deployment expertise, SharePoint Server 2019 design and configuration, Skype for Business Server migration consulting, Lync Server 2013 integration and Microsoft Office Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring and reporting, Project Server and Server Online planning, Small Business Server 2011 consulting, and Windows 2012 R2 Essentials cloud integration.

    Progent also can deliver a wide range of online desktop support services including Microsoft Windows 7 migration, upgrading to 64-bit desktop applications, configuring Office 2010, and streamlining Business Desktop Deployment.

  • CISM and CISSP Premier Network Security Engineers
    CISSP Certified System Security Engineers for Santa Monica CaliforniaProgent's certified CISM and CISSP network security consultants can provide a variety of security solutions to improve the protection of your UNIX/Linux, Solaris, Mac or Windows environment against assaults or help you to recuperate rapidly after a serious breach. Security support services offered by Progent cover thorough security audits utilizing utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; rapid recovery from virus and worm assaults; integrating firewalls; designing safe techniques for remote and mobile communication; guarding your email infrastructure from spam and DHA attacks; and initiating 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers expert online consulting to help companies of all sizes integrate their information networks with popular public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to plan and manage hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-only systems or in hybrid network models that utilize physical resources as well as public clouds. To assist you to integrate public clouds with networks, Progent offers a variety of public cloud migration services that include Office 365 integration with on-premises Exchange, Azure hybrid cloud solutions, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform integration expertise. Progent has over 20 years of background delivering advanced consulting services online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and within your budget.
Special Support Services Offered by Progent
Progent offers the services of world-class online consulting experts for special projects that small companies frequently request. Billing rates for longer-term development or consulting projects are set according to the level of expertise of the consultants assigned. Progent's experience with these special fields of information technology enables customers to complete major projects economically and on schedule. Progent's project-based remote consulting solutions include:
  • Help Desk Expertise
    Progent's Help Desk Call Center support alternatives for small companies with environments that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk outsourcing, Virtual Help Desk support services, and Helpdesk process consulting. Progent's Standard Call Center services are ideal for small businesses who lack the budget to create an in-house Help Desk Call Center but who want quick communication with a reliable Call Center with proficient telephone assistance as well as the in-depth expertise to escalate complex tasks to high-level consultants.

    Progentís Help Desk sharing services make it possible for your business to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of seasoned technical support technicians and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced service desk solution built around the leading PSA platform for managing service requests, ticket lifecycle, responsibility, progress tracking, and metrics.

    Progent's Call Center consulting support can support you in creating an effective new Call Center or improving your current organization, identifying or modifying Call Center application software to handle the particular requirements of your business, or providing temporary online personnel to work with your in-house Help Desk Call Center resources to deal with high-demand events such as software transitions, mass upgrades, or installing new business software.

    Progent's Help Desk staff of experienced network consultants provides your customers in Santa Monica California immediate communication with a large support resource with extensive experience providing telephone-based consulting and remote repair service for IT systems based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to give the Help Desk Call Center the reputation as a solid driver of business productivity, and Progent's goal is to solve rather than just track technical issues.

  • Applications Support: Education, Custom Development, and Problem Solving
    Progent's Applications Experts Group offers online professional consulting expertise and training in key application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can deliver consulting expertise, programming, and education for Microsoft business applications such as CRM, MS Office Project, Microsoft Office Word, and Excel. For more information about Progent's expertise, programming, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.

    Progent's Mac consultants can nurture the creative elements of Mac computing by offering phone-based consulting support and education in graphics, sound, and video. Progent's consultants offer help in a large selection of Apple Mac creative tools such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and Adobe After Effects. Progent's consultants can also assist you with special projects such as capturing or digitizing audio/video or putting together an audio/video production studio.

    Remote Network and Server Monitoring Support
    Progent can provide businesses in Santa Monica California online computer system monitoring support centered around Microsoft System Center Operations Manager IT infrastructure monitoring, customized by Progent to accommodate your environment so that your network maintenance is proactive and automated. By anticipating possible issues before they evolve into downtime, proactive monitoring can ward off inconvenient and costly information system breakdowns. Progent can also provide help with server and infrastructure monitoring utilities such as Nagios and MRTG to analyze UNIX/Linux, Solaris, or Apple macOS and OS X environments, Windows systems, or networks that incorporate a mix of OS platforms.

How Your Santa Monica California Business Can Contact Progent's Remote Support Experts
To contact Progent about urgent online help with UNIX/Linux, Solaris, or Apple macOS and OS X networks, visit Progent's Emergency Online Help, phone 1-800-993-9400, or visit Contact Progent.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Onsite IT Consulting
Progent locations in Los Angeles Metro Area

City Address Phone Link
Beverly Hills 468 N Camden Dr, #200
Beverly Hills, CA 90210
424-354-0123 Beverly Hills Network Support Services
Chatsworth 9410 Owensmouth Ave
Chatsworth, CA 91311
818-707-5399 Chatsworth Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
562-314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
213-784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
310-421-4766 Manhattan Beach Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
626-243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
424-299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
818-666-3781 Sherman Oaks Network Support Services
Valencia 27240 Turnberry Lane, Suite 200
Valencia, CA 91355
661-483-2111 Valencia Network Support Services

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    Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network voice communication. Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Office 365 and simplify management through integration with Windows AD. Lync can also reduce capital and operational costs by doing away with VoIP equipment and subscription fees, PBX systems, or legacy video conferencing technology. Progent's certified IM and Presence consultants offer online and onsite support to assist your company to manage and repair your current Lync Server 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is the new release of the product family. Progent can also help your organization to plan and execute a smooth Skype for Business upgrade.

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    macOS VoIP Specialist

    Progent's Mac support engineers can help you with a broad range of system infrastructure issues including network architecture, off-site and mobile access, internetwork communication, security, and emerging technologies such as VoIP and high-speed wireless networking. For company networks based solely on Apple Mac OS X or for environments incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent has the knowledge and depth to deal with the complexity of planning, integrating, and supporting a system infrastructure that is robust, safe, productive and aligned with your business objectives. Progent can show you how to deploy Appleís Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage systems, and Xsan SAN solution. Progent can also provide certified experts to help you with Cisco routers and switches.

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    Microsoft Project Server Workflow Training

    Progent's Microsoft-certified consultants offer advanced support in implementing, operating and debugging any edition of Microsoft Project Server and can provide a wide range of cost-effective online support services based on industry best practices to help organizations of any size to get all the benefits of this powerful project management solution. Consulting support offered by Progent include system planning, installation and migration, strategies for safe file and status sharing among local and offsite users, network infrastructure optimization, and specialized webinar training classes.

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    Progent can help small and medium-size companies to configure endpoint device security defense solutions and deliver cleanup expertise to support at-home workers.

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    Project Pilots Consulting

    For enterprise project management assistance, Progent can provide the services of senior IT experts with decades of experience in technology management, program development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management skills to assist enterprise customers adhere to best practices to make sure development or deployment projects are completed on time and within budget.

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    Live Communications Server 2007 Consultancy

    Microsoft Office Communications Server provides IM and presence in an extensible, enterprise-grade solution offering enhanced protection, seamless compatibility with other Microsoft software, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your enterprise can benefit from lower costs and elevated operational efficiencies, enhanced worker productivity, and better IP security with this easy-to-administer, fault-tolerant solution. Effective deployments of Microsoft Office Communications Server call for careful planning and consideration prior to roll out. Progent's Microsoft-certified consultants can provide the skill needed to realize all the advantages of Microsoft Office Communications Server across your entire corporation.

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    Progent's disaster recovery planning and business continuity professionals can show you how to create a disaster recovery strategy to prepare for an IT network catastrophe. Progent can help you develop a complete disaster recovery strategy that includes scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized professionals can also show you how to build an affordable, non-stop system architecture that takes into account availability issues covering a broad range of infrastructure technologies and procedures.

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    SQL Server 2008 offers powerful, standardized tools to IT experts and network users, lessening the difficulty of creating, deploying, administering, and using enterprise information and database programs on platforms ranging from handheld devices to enterprise data systems. The sophistication and integration requirements of Microsoft SQL Server 2008 call for an IT consulting firm with real-world expertise and broad knowledge in planning and deploying information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.

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    For corporations with branch offices in California or any area covered by Progent's consultants, Progent's Microsoft-Premier IT consulting experts and authorized Cisco network specialists can provide a variety of network support services such as project planning, SOX compliance, site relocations, enterprise security, network architecture, local or remote emergency support, and troubleshooting for data center hosting facilities. A Progent IT consultant can show you how to design a multi-site information system that makes smart use of collocation services and Internet hosting sites. Progentís Microsoft Premier consultants can help major enterprises design, integrate and support major rollouts of the latest releases of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progentís Cisco Certified Internetwork Expert and CCNP consultants can help you configure Cisco products for connection solutions that incorporate basic, high-speed, integrated, and remote networking.

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    Progentís Microsoft-certified consultants offer companies of all sizes consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web technology for intelligently coordinating people, teams and information. SharePoint Server offers a common location for your workers or customers to connect to, organize, share and manipulate useful data, files, and applications and to interact with one another. SharePoint enables faster and more intelligent decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services connect employees, customers, workgroups and projects with the knowledge theyíve developed in a way that makes data easy to locate, retrieve and apply. Progent's SharePoint experts can assist you to manage your current SharePoint solution or upgrade to the latest release of SharePoint Server or to SharePoint Online.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their reach, lower their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and speed up your return on investment.

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  • After Hours Remote Network Support Specialists
    On-site Support Remote Support

    For medium-size companies who need IT support, Progent offers a variety of alternatives including on-site help, remote support, phone-based Call Center, round-the-clock support with automatic system monitoring, temporary staffing, business relocation support, software programming, and professional consulting. For medium-size companies in California or other areas covered by Progent's onsite consultants, Progent offers expert onsite support for solving network problems quickly and economically.

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  • Hybrid Exchange Online and Exchange on-premises Remote Troubleshooting
    Microsoft Experts Office 365 IDFix Online Technical Support

    Microsoft supports transparent hybrid environments that combine Office 365 Exchange Online and on-premises Exchange systems. This permits you to have specific Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional support to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on time and on budget.

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    External Network Security Inventory Professionals

    Progent provides small businesses two ultra-affordable security evaluation packages that include, for a preset price, remotely administered scans of your security profile which are analyzed by professional security specialists who assess the results of the remote scan, deliver unbiased evaluations of your existing network security, and offer suggestions for improvements. Progent offers two non-overlapping security evaluation packages for external and internal security testing that are priced to fit the budgets of small businesses while offering enterprise-quality assessments of your network's exposure to assault.

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    Cisco PIX Firewall IT Consulting

    Cisco's PIX Series firewalls have been discontinued and Cisco may no longer support these devices. Progent continues to offer consulting assistance for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can also help you determine if you should migrate to next generation firewall products available from Cisco. Progent's Cisco-certified specialists can help your company design and implement an efficient upgrade to Cisco ASA 5500-X firewalls based on leading practices.

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    Engineer Email Quarantine

    Progent's ProSight Email Guard uses the technology of leading information security companies to deliver web-based control and world-class protection for all your email traffic. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most threats from making it to your security perimeter. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.

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  • Aironet Access Point Management Specialist
    Urgent Aironet 1500 Access Point Online Support

    Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer online or on-premises configuration and troubleshooting services to help you to design, configure, upgrade, tune, manage and debug Aironet Wi-Fi access point environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also help you to integrate your wireless environment with your wired network and cloud-hosted resources to create a seamless enterprise connectivity foundation that is easy to manage and expand. Progent also offers affordable wireless site surveys to assist you to determine the most appropriate selection, location and configuration of Aironet Wi-Fi APs to work with your specific office design, building structure, and anticipated network traffic.

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