Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.
Progent locations in the Los Angeles Metro Area
||3333 Michelson Drive
Irvine, California, 92612
|Sales Phone: 657-999-1717
Link: Anaheim Network Support Services
|Beverly Hills, CA
||468 N Camden Dr
Beverly Hills, California, 90210
|Sales Phone: 424-354-0123
Link: Beverly Hills Network Support Services
||2102 Business Center Dr
Irvine, California, 92612
|Sales Phone: 949-447-5557
Link: Irvine Network Support Services
|Long Beach, CA
||3780 Kilroy Airport Way
Long Beach, California, 90806
|Sales Phone: 562-314-4498
Link: Long Beach Network Support Services
|Los Angeles, CA
||355 S Grand Ave
Los Angeles, California, 90071
|Sales Phone: 213-784-4494
Link: Los Angeles Network Support Services
|Manhattan Beach, CA
||1500 Rosecrans Ave
Manhattan Beach, California, 90266
|Sales Phone: 310-421-4766
Link: Manhattan Beach Network Support Services
|Mission Viejo, CA
||27201 Puerta Real
Mission Viejo, California, 92691
|Sales Phone: 949-429-4589
Link: Mission Viejo Network Support Services
||Ontario Airport Center
337 N. Vineyard Avenue
Ontario, California, 91764
|Sales Phone: 909-687-2199
Link: Ontario Network Support Services
||1055 E Colorado Blvd
Pasadena, California, 91106
|Sales Phone: 626-243-2233
Link: Pasadena Network Support Services
|Santa Monica, CA
||2425 Olympic Blvd
Santa Monica, California, 90404
|Sales Phone: 424-299-8822
Link: Santa Monica Network Support Services
|Sherman Oaks, CA
||15260 Ventura Blvd
Sherman Oaks, California, 91403
|Sales Phone: 818-666-3781
Link: Sherman Oaks Network Support Services
For small and midsize businesses in Santa Monica or anywhere in California, Progent provides technical support for networks based on UNIX or Linux or for environments that include a combination of UNIX and Microsoft Windows technology. Progent has delivered remote support to companies in all 50 states in the United States. (Refer to Progent's customer testimonials). In addition, Progent can furnish the consultation CCIE-qualified engineers for complex connectivity issues, plus the assistance of CISSP-certified security consultants to handle high-level security design and disaster recovery planning.
Progent's remote technical support services represent excellent leverage because they are equipped with the real-world background and the advanced tools to resolve the majority of information system problems rapidly. Efficient support reduces direct expenses since solutions require a smaller number of chargeable minutes. Remote support also eliminates the cost of dispatching a consultant to your location. Your organization saves additionally in incidental costs by reducing or avoiding system downtime and associated costs resulting from business disruption, upset customers and vendors, unproductive workers, and de-focused executives.
Progent's billing policy for online help is structured to get the most out of your network support investment. Progent bills on a per-minute basis for telephone-based assistance, so you are billed exclusively for the support that you actually get. In contrast to typical online service firms, Progent requires no initialization fee or minimum fees. Progent's per-minute granularity and clean model for pricing save you from situations where speedy. minor repairs somehow turn into big invoices. Progent's penchant for handling problems efficiently translates into your company saving cash.
Progent's Remote Technical Support Technologies
Over the years, Progent has refined a collection of optimized tools and field-proven methodologies which ensure the maximum level of effectiveness for online engineering help and troubleshooting for small and midsize company computer systems. Progent offers protected VPN support for gateways from a variety of popular sources such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Checkpoint. Secure VPN access permits the experts of Progent's Technical Response Center to interface to your computer system without compromising system security.
Progent's advanced technical support database application keeps thorough documentation describing all service that Progent's clients have received. Progent's staff service personnel have the benefit of the records of support rendered to each Progent client by any Progent engineer. This history of problems and responses is structured as a quickly exploitable internal knowledge base that permits Progent's remote support experts to share their experiences with the whole team to ensure that the value of Progent's support grows daily. Progent's advanced certifications and working relationships with key technology companies including Cisco and Microsoft permit access to other vast support databases and permit quick access to manufacturers' internal engineering staff with the result that Progent's remote service specialists are able to find the most efficient solutions in the least time.
Start Receiving Remote UNIX/Linux, Solaris, or macOS and OS X Technical Support from Progent
To get started with Progent's remote services in Santa Monica or anywhere in California or to find out additional information about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for network help, visit Immediate Urgent Support.
Online Technical Services Offered Progent
Progent's phone-based consulting professionals offer credentials in a comprehensive array of products and technologies. This breadth of IT skills allows Progent's consultants to manage almost any problem that may take place in a small or midsize business network. Certifications held by Progent support experts in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications owned by Progent service engineers include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, CCVP, CCDA and CCDP.
To provide assistance to clients with mixed-operating system environments, Progent also offers the services of consultants with high-level Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager Engineers, CISSP network security experts, and Information System Security Architecture Professional engineers.
Online services Offered by Progent to companies in Santa Monica and anywhere in the state of California include:
Special Support Programs Available from Progent
UNIX/Linux, Sun Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online consulting services address a broad spectrum of computer technology such as system infrastructure, email systems, network and process security, UNIX and Microsoft Windows integration, virtual server technologies for server hardware consolidation and simplified administration, and migration from legacy systems to the latest Microsoft Windows or Linux-based solutions. Progent's group-based approach to resolving network problems promotes quick escalation, if necessary, to consultants with task-relevant expertise to tackle complex situations. This expedites solutions of critical problems, minimizes network downtime, and lowers service expense.
Progent's UNIX and Linux support engineers can provide emergency phone-based help for troubleshooting problems affecting UNIX, Linux, or Solaris networks based on leading derivatives of UNIX such as:
Important Linux variants for which Progent offers expertise include:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- Berkeley UNIX (BSD)
- SCO UNIX
- Silicon Graphics IRIX
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
Talk to a Cisco Certified Internetwork Expert (CCIE) for Complex Network Problem Solving
The Cisco Certified Internetwork Expert (CCIE) certification is the premier accreditation for networking consultants, and indicates an individual's technical skills at the expert level. Cisco CCIEs can deal with even the most intractable issues associated with network design, deployment, maintenance, security, and troubleshooting. Cisco CCIEs can cooperate on a privileged basis with Cisco's internal product support engineers in analyzing anomalies with Cisco IOS network management utilities and developing workarounds or identifying program patches. CCIEs are an exceptional cost-effectiveness because their deep experience enables them to fix even the most complex problems quickly. In typical cases, less seasoned consultants can wrestle for many hours or days with the same tasks that a Cisco-qualified CCIE can dispose of in minutes.
Few service firms make Cisco CCIEs accessible to assist small and medium sized businesses. Progent can provide quick phone contact with a Cisco-qualified CCIE so your company can receive timely help for complex network problems that are crippling worker productivity but are outside the experience of your local computer support resources. Progent's CCIE consultants can tie into your network by means of sophisticated on-line support tools in order to provide quick, secure, and economical diagnosis and repair.
Progent's CCIEs offer expertise in all of Cisco's popular selection of connectivity products including PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Modules, protected broadband and IS routers, Aironet wireless access points, Meraki cloud-managed APs, wired and wireless Voice systems, Catalyst switches, plus Virtual Private Network (VPN) solutions.
Certified Microsoft Windows Experts
Progent's Microsoft-certified remote support experts can deliver computer repair and IT help for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your organization the assistance of support professionals who can help you with a broad range of technology support services including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 installation,
Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 integration,
Microsoft Exchange 2010 monitoring and support,
SharePoint Server 2013 design,
Microsoft Skype for Business migration support, Microsoft Lync Server 2013 management and Microsoft Office Communications Server 2007 troubleshooting, Forefront TMG 2010 administration and ISA Server 2006 migration, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and development, and SQL Server 2014 support,
Systems Center Operations Manager network monitoring and reporting,
Project Server and Server Online training,
Small Business Server support, and
Windows Essentials cloud integration.
Progent in addition offers a full array of remote desktop support services such as Windows 7 migration help, upgrading to 64-bit desktop applications, integrating Office 2010, and streamlining Business Desktop Deployment.
CISM and CISSP Certified Network Security Consultants
Progent's accredited CISM and CISSP network security engineers offer a range of system protection solutions to strengthen the immunity of your UNIX/Linux, Solaris, Apple Mac or Microsoft Windows network against assaults or assist your company to clean up quickly after a serious breach. Security solutions available from Progent cover comprehensive security evaluation utilizing tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds tools and Netcat; fast recovery from virus and worm attacks; configuring firewalls; designing safe architectures for remote and mobile connectivity; protecting your email infrastructure against viruses, spam and directory harvest attacks; and offering round-the-clock proactive monitoring.
- Hybrid Cloud Integration
Progent offers advanced remote consulting services to help organizations of all sizes integrate their information networks with leading public clouds such as Azure and Amazon Web Services. Progent can help you to plan and manage cost-effective environments that support Windows and Linux systems and applications in both cloud-based systems or in hybrid topologies that combine local resources as well as public cloud services. To help you to incorporate public cloud services with networks, Progent can provide a range of public cloud migration services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of background providing high-level consulting services online, and Progent can make sure you complete your cloud integration initiatives quickly and within your budget.
Progent offers the skills of seasoned online consulting professionals for special projects that small businesses frequently request. Progent's rates for longer-term development or consulting tasks are set according to the qualifications of the consultants involved. Progent's experience with these special fields of computer technology enables customers to execute critical initiatives within budget and on time. Progent's project-based online consulting services include:
How Your Santa Monica Business Can Contact Progent's Online Support Professionals
Help Desk Call Center Expertise
Progent's Call Center support programs for small companies with networks that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk outsourcing, Virtual Help Desk support services, and Helpdesk consulting. Progent's Help Desk Call Center outsourcing services are a convenient solution for smaller organizations who lack the resources to create an internal Help Desk but who require fast communication with a reliable Call Center with professional telephone support plus the technical depth to escalate the most challenging tasks to advanced consultants.
Progentís Virtual Call Center is designed for larger businesses and acts as a seamless supplement to your current Call Center resources. Progent's Virtual Help Desk Call Center can operate as an escalation alternative to resolve the most difficult technical issues, or be ready in hectic situations when your regular resources are too busy.
Progent's Help Desk consulting services can support you in establishing an effective new Help Desk Call Center or revamping your established one, identifying or customizing Call Center application software to address the special demands of your business, or providing occasional phone support staff to reinforce your internal Help Desk group during high-demand scenarios like software transitions, major upgrades, or installing brand new business software.
Progent's Help Desk Call Center team of veteran information technology professionals offers your customers in Santa Monica or anywhere in the state of California instant access to a dependable network service group with substantial background providing telephone-based help and remote troubleshooting for IT systems based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's mission is to earn the Help Desk Call Center perception as a major contributor to business performance, and Progent's target is to resolve rather than merely report network issues.
Business Applications Services: Education, Programming, and Problem Solving
Progent's Applications Consulting Team can supply phone-based advanced consulting support and education in key application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can provide consulting, custom development, and training for familiar Microsoft applications including CRM, Microsoft Project, Word, and Microsoft Excel. To find out additional information about Progent's expertise, customization, and education offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.
Progent's Mac experts can support the creative elements of Macintosh systems by delivering phone-based help support and education in graphics, sound, and video. Progent's support professionals offer expertise in a variety of Macintosh programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also help you with special jobs like scanning or digitizing audio or video or setting up an audio/video post production studio.
Remote Network Monitoring Support
Progent can provide businesses in Santa Monica, or anywhere in the state of California, online network monitoring support based on Microsoft Operations Manager IT infrastructure monitoring and reporting, customized by Progent to suit your environment so that your IT maintenance is proactive rather than reactive. By anticipating emerging issues before they cause network outages, system monitoring can ward off inconvenient and expensive network crises. Progent can also utilize network monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X networks, Windows systems, or environments that incorporate multiple operating systems.
To contact Progent about emergency phone-based help with UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, go to Progent's Emergency Remote Support, phone 1-800-993-9400, or refer to Contact Progent.