Enlarging your telecommuter workforce can have a significant impact on IT infrastructure, security, and corporate culture. Progent has two decades of background assisting small and mid-size businesses to design, deploy, manage, tune, and debug IT environments that support at-home workers. Progent can assist your Santa Monica organization to pick the right technologies and adhere to best practices in creating and operating a secure virtual solution for telecommuters that facilitates collaboration and delivers top value. Progent can provide services ranging from on demand expertise for helping you over occasional IT bottlenecks to full project management to help you successfully complete mission-critical initiatives.

Progent can help Santa Monica, California organizations to with any aspect of creating a high-functioning work-at-home ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, data security, backup/restore solutions, and centralized management.

Network Infrastructure for a Remote Workforce
Configuring the network infrastructure required to support an at-home workforce can be particularly complicated if you have to accommodate a combination of personal equipment like desktop computers and laptops, routers, and Wi-Fi APs from an assortment of manufacturers and with a variety of operating systems and firmware levels. Progent's experience providing online help for both outdated and current technologies in remote office venues enables you to make cost-effective use of your available network infrastructure and offers fast access to top-tire consultants for making necessary upgrades. Services available from Progent to help you to create a high-functioning work-at-home ecosystem include:

  • Virtual Private Network (VPN) connectivity allows you to create a secure tunnel for authorized at-home workers to access IT assets situated at your corporate data center or in the cloud. Progent's consultants can help you to configure and manage VPN access between your at-home workforce and your various IT resources by providing remote VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA consultants can help your at-home workers to set up Cisco's AnyConnect client software to provide secure VPN connections for a wide range of devices such as Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms enable a teleworker to view and interact with a data center PC's desktop. This gives network managers more control over the computing ecosystem of at-home employees and ensures them a familiar experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach at-home computer networks to the Internet and typically support VPN tunnels, local wireless connectivity, and firewall services. Progent offers top-tier remote support for integrating home routers from all major vendors. See router configuration services from Cisco-certified consultants.
  • Home Wireless networks, often shared by the whole family and guests, are frequently used by telecommuters to access their router for work. This can create throughput as well as security issues. Progent can assist businesses to resolve these issues by providing expertise that include Aironet configuration expertise, Cisco Meraki WiFi deployment expertise, and Ubiquiti WiFi access point integration help.
  • Internet connectivity solutions impact the performance and availability of connections between at-home workers and the company data center. Mission-critical applications may demand redundant Internet access in the event the normal connection breaks. Progent offers expertise for selecting service providers, picking appropriate service packages, and configuring high-availability Internet access. See Internet access solutions.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient work-from-home solution for your Santa Monica, California organization, phone 1-800-993-9400 or refer to Contact Progent.

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    Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to design, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco appliances for unified management.

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    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard information about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it.

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    Progent can help your business to plan and execute a smooth migration from a Solaris-based IT environment to a network powered by Windows and capable of supporting Microsoft's powerful office productivity software, commercial applications, and developer tools. Progent's Sun Solaris, Windows and Cisco engineers and application experts can help you guard your data and minimize business discontinuity by developing an efficient transition plan that protects your existing assets in Solaris software and infrastructure. UNIX-to-Windows migration support expertise available from Progent include evaluation of current environment, transition planning and validation, MS Exchange migration services, data and application software transition, and server and media migration and economization.

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    Consultant Network Infrastructure Asset Report

    Progent's ProSight Network Audits are a quick and affordable way for small and medium-size businesses to get an unbiased assessment of the health of their IT system. Powered by a selection of the leading remote monitoring and management tools available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how well the configuration of your core infrastructure assets conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits such as a more manageable and safer Active Directory implementation. Both options also offer the long-term benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include lower-cost network management, improved compliance with government and industry security standards, higher utilization of IT assets, faster problem resolution, more reliable backup and recovery, and higher availability.

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    Integration Services Service Reporting

    Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all billed support activities. Unlike some independent consultants or local service firms who offer minimal documentation or details of services performed, every service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the service documentation transmitted by every staff member to each client. The discipline of detailing and organizing support activity results in more effective service and avoids a slew of typical problems such as when a support customer is virtually held captive to a consultant who refuses to let go of vital service information.

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  • Solaris-Windows Upgrade Consulting Sun Solaris Upgrading
  • Specialist Enterprise hybrid cloud integration Hybrid cloud Consultants
  • Specialists Windows Server 2003 Windows 2003 IT Consultants
  • Support Outsourcing MOM 2007 Consulting Services System Center MOM
  • Support and Help Automated Desktop Monitoring ProSight Remote Server Management Consulting Services
  • Santa Monica-Mar Vista, CA 24/7 Work from Home Employees Consulting Experts nearby Santa Monica - Integration Expertise
  • Symantec Security Cybersecurity Companies Symantec Security Network Consulting
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  • Top Quality Engineers Dynamics GP BizTalk Adapter Dynamics GP Development Professionals
  • Top Quality Specialist Slackware Linux Fedora Linux Technical Consultant
  • Top Ranked Amazon MWS programming Engineer Amazon MWS Developer

  • Wireless Site Survey Network Consultant
    Engineer Online Wireless Site Survey

    Progentís Wireless Site Survey makes it easy to design and install a Wi-Fi WLAN adapted to your environment, offering you a wireless solution that has the reception, speed, capacity, Quality of Service, data protection, and hand-off capability your business needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed on-premises service.

  • UNIX, Windows Consulting Services UNIX, Windows Consultant
  • Ubiquiti UniFi Wave 2 WiFi access point Consulting Services Top Rated Ubiquiti UniFi Switch Engineers
  • Urgent Microsoft Certified Expert SMS Server Migration Support Microsoft SMS Server Specialists
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  • Windows 2003 Server Professionals Top Rated Windows 2003 Consultant
  • Windows Server 2012 R2 Active Directory Consultant Professional Windows Server 2012R2 Cloud

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    Shared Help Desk Ticketing Technical Support Services

    Progent's Standard Help Desk Services offer a complete solution that handles all aspects of online desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Support services are provided at a substantial discount from Progent's normal desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve the most problems.

  • Windows Server 2012 R2 Live Migration Support Services On-site Technical Support Windows Server 2012 R2 Configuration Manager
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  • Windows, Linux, UNIX, Solaris Integration Services Linux, Windows Consultant Services
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  • iPad and Outlook Web App Computer Consultants 24x7 Exchange and Apple Mac Online Technical Support
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  • macOS Security Audits Technical Support Mac Spam Filtering Engineers
  • ransomware removal and file recovery Technology Professional Consultants MongoLock ransomware recovery
  • wireless IP phone configuration Network Consultants Remote wireless VoIP phone integration Configuration

  • Microsoft Windows 2003 Technical Support Services
    Windows 2003 Remote Technical Support

    The knowledge and experience of Progent's certified Windows Server consultants, with an average of more than 11 years of support in Microsoft technology, ensures you success in selecting the version and set up of Windows 2003 Server that aligns best with your company's goals. Progent can also assist you with planning, deploying, managing and supporting sophisticated information technology applications powered by Windows Server, and can assist your upgrade from Windows 2000 Server or Windows NT.

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