Consulting Support for BlackBerry Environments
BlackBerry SupportBlackBerry wireless PDAs were at one time one of the most successful solutions for achieving anytime-anywhere access to messaging, calendars, web-based programs, and other critical business information. Progent offers Santa Rosa, California companies the services of BlackBerry-certified experts who can help organizations to maintain their BlackBerry deployments or transition efficiently to a modern mobile platform.

As the complexity of small company IT technology has expanded, and as the demand for enterprise-class security, dependability, and recoverability has become the standard for organizations regardless of size, successful deployment and support of RIM BlackBerry solutions has grown more challenging. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and shared databases, small organizations frequently resort to outside consulting professionals who specialize in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry-based environments economically and efficiently, dispensing with the need for an internal BlackBerry solutions expert and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This range of experience, combined with Progent's proven online support model, gives small businesses an economical solution for incorporating RIM BlackBerry products seamlessly into their IT system.

Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email systems work optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, configure streamlined administration tools to help you monitor and control BlackBerry devices throughout your company, define security policies that are right for your company, customize wireless software, and ensure that your network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your regular backup processes so that it can be recovered rapidly and thoroughly.

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services


BlackBerry Enterprise Server (BES) Integration Support
The BlackBerry Enterprise Server (BES) offers companies a single and secure mechanism for integrating BlackBerry smartphones into their email, collaboration, and application environment. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to access Exchange Server, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to achieve consistent information for applications like schedules, contact lists, to-do lists, instant messaging, and specialized business software. Due to BlackBerry BES Server support for Microsoft Exchange Server, mobile workers with BlackBerry handsets can have effortless connectivity with Exchange email and to IM-aware applications via Microsoft Communications Server and Lync Server integration.

BlackBerry BES Server Support

Progent's BlackBerry-certified engineers can help you plan, deploy, and maintain BlackBerry BES Server so that you optimize the efficiency of BlackBerry clients, streamline the management of a BlackBerry solution, and reduce the expense of supporting mobile workers.

Progent's Remote BlackBerry-certified Support is Quick and Economical
For businesses in Santa Rosa, California who require fast and economical access to a certified RIM BlackBerry support expert, Progent offers effective online help from a seasoned network support team who have provided network solutions to companies in each state in the U.S. (See Progent's client testimonials.)

Remote consulting services avoids travel expense and lets engineers solve technical issues quickly, so you reduce wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry technologies and offer professional help in areas including troubleshooting synchronization issues, configuring BlackBerry Enterprise Server, and creating a protected, fault-tolerant network architecture for BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingProgent's BlackBerry Certified Support Specialist can assist your business to perform common support operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters and auto-signature, changing user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company email solution. Progent's certified service professionals can also help you to troubleshoot a broad array of issues associated with synchronization, handset detection, messaging consistency, web access, wireless connectivity, IM, desktop application configuration, and Desktop Redirector.

As a top innovator in delivering nationwide online technical assistance for small company IT networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile technical support expenses low and, by solving issues promptly, improves the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can show you how to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run important tasks including resolving enterprise activation problems, registering and deleting BlackBerry smartphone users, activating passwords, configuring wireless program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry engineers can also show you how to use administration tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise system and help your company to define and implement appropriate security options.

Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry consultant offers support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to add and remove BlackBerry device users on Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, install the Mobile Data System and IM, implement push and pull access control lists, control Exchange data flow, generate, edit, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and produce management reports based on SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of environments such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, repair, and document a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology needs analysis, system design, installation planning and implementation, performance tuning, configuration of a fault-tolerant architecture, data backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical goals and to create a wireless solution that meets your IT budget and supports your business plans. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to support a BlackBerry Enterprise Server, assist your organization to decide which management model and equipment match your needs, and analyze your messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart choices about alternatives for software versions, processors and storage, network design, and application set up.

To maximize network protection, Progent's BlackBerry-certified expert can assist your company to select and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security engineers to perform company-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry environment.

Contact Progent to Get Help from a RIM BlackBerry-Certified Professional
To ask Progent about consulting assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.