Consulting Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were at one time among the most popular solutions for maintaining location-independent access to messaging, scheduling, web programs, and other critical business information. Progent offers Santa Rosa, California businesses the expertise of BlackBerry-premier experts who can help businesses to maintain their BlackBerry deployments or migrate smoothly to a current smartphone solution.
As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class security, dependability, and recoverability has become the standard for companies of any size, successful integration and support of BlackBerry technology has become more difficult. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small businesses often resort to outside support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to plan, manage, and repair BlackBerry-based environments economically and effectively, eliminating the need for an internal BlackBerry solutions expert and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, combined with Progent's proven online support model, provides small businesses an economical alternative for incorporating RIM BlackBerry products productively into their IT network.
Progent's consultants can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and messaging systems operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft technology, configure streamlined management tools to help you track and control BlackBerry devices throughout your company, define security policies that make sense for your company, develop custom mobile applications, and ensure that your IT network architecture is appropriately configured to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored rapidly and safely.
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
Progent locations in North SF Bay Area
BlackBerry Enterprise Server Technical Help
The BlackBerry BES Server offers companies a centralized and safe mechanism for incorporating BlackBerry wireless devices into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to connect to Microsoft Exchange, Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to ensure up-to-date information for collaborative programs such a calendars, address books, tasks, notes, and custom business programs. Due to BlackBerry BES Server integration with Microsoft Exchange Server, mobile workers with BlackBerry handsets can have effortless connectivity with Exchange messages and to instant messaging-enabled applications via Microsoft Office Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-certified consultants can assist you to design, configure, and maintain BlackBerry BES Server so that you optimize the productivity of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the cost of supporting mobile workers.
Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has been awarded accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support skills range from resolving synchronization problems to architecting mobile productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters and auto-signature, modifying user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your company email solution. Progent's certified experts can also assist you to resolve a wide range of issues associated with synchronization, device detection, messaging reconciliation, web access, wireless connections, IM, PC application configuration, and Desktop Redirector.
As a leader in providing countrywide remote technical assistance for small company IT networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry technical support costs at a minimum and, by resolving issues promptly, maximizes the output of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can assist you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures such as resolving enterprise activation issues, adding and removing BlackBerry smartphone users, setting activation passwords, configuring wireless software installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry-certified consultants can also help you to operate management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry BES system and help you to define and implement sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Microsoft Exchange architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Exchange.
Contact Progent for Support from a BlackBerry-Certified Professional
To ask Progent about engineering support for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.