Consulting and Technical Support for BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless PDAs were once among the most successful solutions for maintaining anytime-anywhere connectivity to email, scheduling, web applications, and other critical business data. Progent can provide Santa Rosa, California businesses support from BlackBerry-certified professionals who can help companies to manage existing BlackBerry environments or migrate efficiently to a current smartphone platform.

As the complexity of small business networks has expanded, and as the need for world-class security, dependability, and recoverability has grown to be the standard for companies of any size, effective deployment and support of BlackBerry solutions has become increasingly difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and corporate databases, small businesses frequently turn to external consulting firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the requirement for an in-house BlackBerry solutions specialist and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's proven online service delivery model, gives small businesses an affordable solution for integrating BlackBerry products productively into their business information network.

Progent's engineers can assist you with SQL Server 2019 development consulting, SQL Server 2016 migration support, and Microsoft Exchange setup so that your data and email systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, configure streamlined management utilities so you can track and support BlackBerry devices throughout your business, define security policies that make sense for your company, customize wireless software, and ensure that your IT network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored quickly and safely.

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services


BlackBerry Enterprise Server Technical Services
The BlackBerry Enterprise Server (BES) offers businesses a single and safe mechanism for incorporating BlackBerry wireless devices into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to connect to Exchange Server, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for collaborative programs such a calendars, address books, tasks, IM, and custom business programs. Thanks to BlackBerry BES Server integration with Microsoft Exchange Server, mobile workers carrying BlackBerry smartphones have effortless connectivity with Exchange email as well as to instant messaging-enabled software via Microsoft Live Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry BES Server Support Services

Progent's BlackBerry-premier engineers can help you plan, configure, and maintain BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the expense of supporting a mobile workforce.

Expert RIM BlackBerry Technical Services Offered Online from Progent
Progent's authorized BlackBerry support specialists are accessible by phone to provide expert assistance to businesses in the Santa Rosa region or anywhere in California. Progent's experienced online consulting experts have helped businesses resolve computer issues and cut support costs in each state in the country and established a large base of loyal customers. (See Progent's client testimonials.)

Progent can provide online consulting support for a wide selection of technologies related to BlackBerry products such as synchronization, integration with Exchange Server, setting up BlackBerry BES Server, and improving mobile security. Major BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to help your company to design, install, validate, repair, and produce documentation for a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and technology requirements analysis, system architecture, roll-out planning and execution, performance tuning, configuration of a high-availability environment, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical goals and to design a mobile wireless solution that meets your IT budget and aligns with your business strategy. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry BES Server, assist you to determine which administration approach and physical components match your needs, and evaluate your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions concerning alternatives for software editions, server hardware and mass storage, network design, and application configuration.

To maximize system security, Progent's BlackBerry consultant can assist your company to select and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security engineers to run network-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to add and delete BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, manage Exchange Server data flow, create, update, and apply WLAN and VPN configurations, set up SNMP traps for alerts, and produce reports based on SNMP results.

Progent's BlackBerry consultant can support your BlackBerry technology in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Call or Email Progent for Help from a RIM BlackBerry-Certified Consultant
In order to get in touch with Progent about professional help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.



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    Progent's Apple Mac support engineers can assist you with a broad range of network infrastructure areas such as system architecture, off-site and mobile access, internetwork communication, protection, and emerging technologies such as Voice over IP and fast wireless connectivity. For business networks built solely on Apple Mac OS X or for systems incorporating a combination of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the knowledge and depth to deal with the challenge of planning, configuring, and supporting a system architecture that is reliable, secure, efficient and aligned with your business objectives. Progent can show you how to configure Apple's Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage systems, and Xsan storage area network solution. Progent can also provide certified professionals to support Cisco routers and switches.

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    Microsoft SQL Server 2005 delivers indispensable, standardized tools to computer experts as well as to network users, reducing the complexity of designing, integrating, administering, and accessing enterprise data and analytical applications in environments ranging from mobile devices to corporate data networks. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consultant with real-world expertise and wide knowledge in designing and building data-driven, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.

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    Progent's managed services for software/firmware update management provide businesses of any size a versatile and affordable alternative for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your servers, endpoints printers, infrastructure appliances such as routers and wireless access points, and Internet-of-Things devices such as alarms and health monitors.

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    The CISA accreditation is an important achievement that indicates expertise in network security auditing. Accredited by the American National Standards Institute, the CISA credential requires that candidates pass a comprehensive test given by the ISACA professional group. Progent can provide the expertise of a CISA-Certified Cybersecurity audit consultant trained to help companies in the fields of information systems audit services, IT administration, systems and architecture lifecycle, IT service delivery, protection of data resources, and business continuity preparedness.

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    Progent's Cisco-certified CCIE experts can assist your business to set up, manage, update, optimize and troubleshoot Cisco Catalyst switches. Progent can also assist your business to harden the security of Catalyst switches and move smoothly from legacy switches to current models.

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    Lync 2013, rebranded Skype for Business, enables businesses of all sizes to create a centrally managed and secure communications ecosystem that supports a Bring-Your-Own-Device computing model with IM, presence, web conferencing with app sharing, as well as IP-based and PSTN telephony enabled for a wide range of desktop and handheld clients. Progent's certified Lync 2013 experts and system integrators can assist your company to assess the advantages of Lync 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid model appropriate for your current and long-term plans, implement Lync 2013 so as to speed up your return on investment, and deliver custom online and onsite training to your management staff and users. Progent has expertise in key components of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with key Office and Microsoft 365 applications including Outlook clients and PowerPoint.

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    Cisco's Catalyst family of wireless controllers simplify the management of Wi-Fi networks by unifying the configuration and control of wireless access points, tuning Wi-Fi throughput by limiting the effect of RF congestion, improving wireless availability with rapid auto-failover, and strengthening data security by identifying threats and filtering traffic content based on user type and location. Progent can assist your business to deploy Cisco wireless LAN controllers to manage wireless LANs of all sizes. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or implement an efficient transition to Cisco's latest wireless controller solutions.

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    Cisco's Firepower NGFWs Firewalls provide a significant performance boost over Cisco's previous-generation ASA 5500-X security appliances and include unified control of advanced cybersecurity features like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to design and carry out an efficient migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally control IT environments that span branch offices, data centers, private clouds and public clouds.

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    E-Mail Guard by Postini offers constantly upgraded spam and virus blocking, data filtering, and security from email-based directory harvesting and denial of service attacks. Progent is a Postini aggregator and support specialist. If your company is too small to purchase for a regular Postini license, you can still have the use of Postini's Perimeter Manager services through Progent's E-Mail Guard antispam and antivirus service program. Progent's certified email protection consultants can help you develop an email protection plan that features spam filtering and anti-virus services and policies.

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    Progent can provide affordable online consulting to help businesses of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.

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