Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time one of the most popular solutions for maintaining anytime-anywhere connectivity to email, scheduling, web-based programs, and other vital business data. Progent offers Santa Rosa, California businesses support from BlackBerry-premier consultants who can help organizations to manage their BlackBerry deployments or migrate smoothly to a modern smartphone platform.
As the complexity of small business networks has expanded, and as the need for world-class protection, reliability, and disaster recovery has become the norm for businesses of all sizes, effective integration and maintenance of RIM BlackBerry technology has grown increasingly difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small businesses frequently resort to external support professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified engineers who can assist small businesses to plan, manage, and repair BlackBerry environments affordably and efficiently, dispensing with the need for an internal BlackBerry technology expert and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This range of experience, combined with Progent's efficient remote support capabilities, provides small businesses a budget-friendly alternative for incorporating RIM BlackBerry products seamlessly into their information system.
Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, set up streamlined administration tools so you can monitor and control BlackBerry smartphones across your business, recommend security policies that are right for your company, develop custom wireless software, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered quickly and safely.
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
Progent locations in North SF Bay Area
Integration Support Services for BlackBerry Enterprise Server
Research in Motion's high-end solution for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful software allows Microsoft Exchange Server, Lotus Domino, or Novell GroupWise clients to send and receive messages that are encrypted in wireless transit to ensure optimum data protection. BlackBerry Enterprise Server also streamlines a wide variety of crucial administrative jobs ranging from BlackBerry deployment and updates to wireless security and fault tolerance.
Progent's BlackBerry-premier consultants can assist you to use RIM BlackBerry BES Server to perform routine jobs like:
- Deploy and manage applications
- Plan smartphone, application, and policy updates
- Update BlackBerry smartphone firmware wirelessly
- Manage user configurations with BES Server's vast library of policies
Progent's BlackBerry-premier consultants can also assist your company to utilize BlackBerry BES Server to perform important procedures not supported by the entry-level BlackBerry BES Server Express. These procedures include:
- Configure and support BES Server's high-availability architecture based on virtualization
- Install BlackBerry smartphones wirelessly
- Set specialized management roles
- Monitor and analyze the integrity of your system
How Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has earned accreditations from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to architecting mobile productivity solutions based on BlackBerry BES Server. These BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common support operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters and auto-signature, changing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's certified service professionals can also help you to troubleshoot a wide array of problems concerning synchronization, handset recognition, email consistency, web access, mobile connectivity, IM, PC application configuration, and Desktop Redirector.
As a leader in delivering countrywide online consulting services for small company networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support expenses at a minimum and, by solving issues quickly, improves the productivity of your BlackBerry smartphone users.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and network needs assessment, system architecture, roll-out planning and execution, performance optimization, configuration of a high-availability architecture, information backup and business recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational objectives and to create a mobile wireless system that fits within your information technology budget and supports your business strategy. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry BES Server, assist you to determine which management model and physical components meet your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices concerning options for software versions, server hardware and storage, network topology, and application configuration.
To optimize network protection, Progent's BlackBerry expert can help you to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security specialists to run company-wide security assessment and compliance validation and suggest improvements to support your BlackBerry solution.
Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
In order to ask Progent about consulting assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.