Consulting Support for BlackBerry Technology
BlackBerry wireless PDAs were once one of the most successful solutions for maintaining anytime-anywhere access to messaging, calendars, web-based programs, and other vital business information. Progent can provide Santa Rosa, California businesses support from BlackBerry-premier consultants who can assist companies to maintain existing BlackBerry deployments or transition smoothly to a modern smartphone solution.
As the sophistication of small company networks has increased, and as the demand for world-class security, reliability, and disaster recovery has grown to be the norm for companies regardless of size, effective integration and support of BlackBerry solutions has become more difficult. To deal with areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small businesses often resort to external support firms who specialize in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified consultants who can assist small organizations to design, administer, and repair BlackBerry-based solutions economically and efficiently, dispensing with the necessity for an internal BlackBerry technology specialist and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, combined with Progent's proven online support capabilities, provides small companies an economical solution for incorporating RIM BlackBerry products seamlessly into their business information system.
Progent's engineers can assist you with SQL Server 2019 integration consulting, SQL Server 2016 migration support, and Exchange Server setup so that your database and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft software, configure easy-to-use management tools to enable you to track and support BlackBerry devices throughout your business, recommend security policies that make sense for your business, develop custom mobile applications, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored quickly and thoroughly.
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 United States |
(707) 819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 United States |
(707) 772-1334 | Petaluma Network Support Services |
| San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 United States |
(415) 526-1400 | San Rafael Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 United States |
(707) 303-4400 | Santa Rosa Network Support Services |
Consulting Help for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for managing big collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Microsoft Exchange, IBM Lotus Domino, or Groupwise clients to transmit and receive emails that are encrypted in wireless transit to provide maximum security. BES Server also simplifies a wide variety of crucial administrative jobs that span from smartphone setup and updates to mobile security and fault tolerance.

Progent's BlackBerry-premier consultants can help you use RIM BlackBerry Enterprise Server to perform routine tasks like:
Progent's BlackBerry-certified consultants can also assist you to use BlackBerry Enterprise Server to perform important tasks not available with the entry-level BES Server Express. These tasks include:
Expert RIM BlackBerry Technical Support Services Offered Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are accessible online to provide expert assistance to businesses in the Santa Rosa region or anywhere in California. Progent's experienced online technical support team has helped IT organizations solve computer issues and reduce support costs in each state in the country and established a large following of satisfied clients. (See Progent's client testimonials.)
Progent offers remote help for a wide array of issues associated with RIM BlackBerry products including wireless synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server, and strengthening wireless security. Major RIM BlackBerry certifications awarded to Progent's support professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out basic support functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters and auto-signature, editing user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email solution. Progent's certified experts can in addition assist your business to resolve a wide array of issues associated with synchronization, device recognition, email consistency, web browsing, wireless connectivity, Instant Messaging, PC software configuration, and Desktop Redirector.
As a top innovator in providing nationwide online technical assistance for small business IT networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless support costs at a minimum and, by handling problems promptly, improves the productivity of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures such as troubleshooting enterprise activation problems, adding and deleting BlackBerry smartphone users, setting activation passwords, implementing over-the-air program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.
Progent's BlackBerry engineers can also help you to use administration software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and assist your company to select and implement appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange Server architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email environment based on Exchange Server. Progent's BlackBerry consultant offers expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and remove BlackBerry device clients on Exchange and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and maintain storage groups, configure permissions, set up the MDS and IM, install push and pull access control lists, manage Microsoft Exchange Server data flow, create, edit, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent to Get Support from a RIM BlackBerry-Qualified Professional
To ask Progent about engineering assistance for BlackBerry mobile wireless solutions, phone