Consulting and Technical Support for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry wireless smartphones were at one time one of the most popular solutions for maintaining anytime-anywhere connectivity to email, scheduling, web-based programs, and other vital business data. Progent offers Santa Rosa, California businesses support from BlackBerry-premier consultants who can help organizations to manage their BlackBerry deployments or migrate smoothly to a modern smartphone platform.

As the complexity of small business networks has expanded, and as the need for world-class protection, reliability, and disaster recovery has become the norm for businesses of all sizes, effective integration and maintenance of RIM BlackBerry technology has grown increasingly difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small businesses frequently resort to external support professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small businesses to plan, manage, and repair BlackBerry environments affordably and efficiently, dispensing with the need for an internal BlackBerry technology expert and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This range of experience, combined with Progent's efficient remote support capabilities, provides small businesses a budget-friendly alternative for incorporating RIM BlackBerry products seamlessly into their information system.

Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, set up streamlined administration tools so you can monitor and control BlackBerry smartphones across your business, recommend security policies that are right for your company, develop custom wireless software, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered quickly and safely.

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services

Integration Support Services for BlackBerry Enterprise Server
Research in Motion's high-end solution for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful software allows Microsoft Exchange Server, Lotus Domino, or Novell GroupWise clients to send and receive messages that are encrypted in wireless transit to ensure optimum data protection. BlackBerry Enterprise Server also streamlines a wide variety of crucial administrative jobs ranging from BlackBerry deployment and updates to wireless security and fault tolerance.

BlackBerry Enterprise Server Configuration Support

Progent's BlackBerry-premier consultants can assist you to use RIM BlackBerry BES Server to perform routine jobs like:

  • Deploy and manage applications
  • Plan smartphone, application, and policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Manage user configurations with BES Server's vast library of policies

Progent's BlackBerry-premier consultants can also assist your company to utilize BlackBerry BES Server to perform important procedures not supported by the entry-level BlackBerry BES Server Express. These procedures include:

  • Configure and support BES Server's high-availability architecture based on virtualization
  • Install BlackBerry smartphones wirelessly
  • Set specialized management roles
  • Monitor and analyze the integrity of your system

How Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has earned accreditations from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to architecting mobile productivity solutions based on BlackBerry BES Server. These BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry ExpertsA Progent BlackBerry Certified Support Specialist can assist your business to carry out common support operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters and auto-signature, changing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's certified service professionals can also help you to troubleshoot a wide array of problems concerning synchronization, handset recognition, email consistency, web access, mobile connectivity, IM, PC application configuration, and Desktop Redirector.

As a leader in delivering countrywide online consulting services for small company networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support expenses at a minimum and, by solving issues quickly, improves the productivity of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and network needs assessment, system architecture, roll-out planning and execution, performance optimization, configuration of a high-availability architecture, information backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational objectives and to create a mobile wireless system that fits within your information technology budget and supports your business strategy. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry BES Server, assist you to determine which management model and physical components meet your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices concerning options for software versions, server hardware and storage, network topology, and application configuration.

To optimize network protection, Progent's BlackBerry expert can help you to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security specialists to run company-wide security assessment and compliance validation and suggest improvements to support your BlackBerry solution.

Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
In order to ask Progent about consulting assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.

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    Progentís IT outsourcing packages provide affordable network support for mid-size organizations. Whether it includes designing system architecture, setting up an in-house Help Desk or using an outside one, rolling out an updated email system, monitoring your system, or creating an on-line eCommerce solution, outsourcing your network technical services can reduce expenses and minimize uncertainties, allowing IT service expenses to increase in a more linear and controlled manner than is possible by assembling a large, knowledgeable internal IT organization. Progentís Outsourcing White Paper and datasheets explain how Progent can help you build a protected and highly available network foundation for your critical Windows-based business software such as Windows 2008, Exchange Server 2007, and Microsoft SQL Server.

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  • ProSight Data Protection Services Professional
    Cloud Backup Security Online Technical Support

    ProSight Data Protection Services provide small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup processes and enables fast restoration of critical files, applications and VMs that have become unavailable or corrupted as a result of component breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can provide advanced expertise to set up ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical data.

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    Wi-Fi VoIP phone integration Outsourcing

    Cisco's wireless VoIP phones are hardened wireless handsets designed for workers who are mobile within office, hospitality, retail or other venues where IT management requires user endpoints that offer more control, data security and durability than is achievable with the BYOD (Bring-Your-Own-Device) style of mobile communications. Creating solutions with Cisco's wireless IP phones usually demands that you configure and optimize numerous key pieces of your Wi-Fi infrastructure including APs, switches, wireless LAN controllers, and management software. Progent's certified consultants can provide online and onsite assistance to help you build and manage a Cisco wireless VoIP phone deployment by providing integration services that range from troubleshooting the configuration of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of an entire campus.

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  • Training Professional Microsoft Excel
    Excel Power View Designer

    Progent's certified Excel and Office 365 Excel consultants offer a wide variety of remote support services to assist you to design, develop, test, deploy, administer, and debug business applications based on any version of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help you to move your legacy Excel solutions to the latest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility problems between various versions of Excel. Progent offers as-needed help to organizations who need a fast solution to a specific problem related to Excel and Progent also offers comprehensive project management support for upgrading or developing line-of-business applications built on Office Excel. Progent's affordable webinar training for Excel can be customized to address the needs of individuals or teams.

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    Windows Server Essentials Launchpad Consulting

    Windows Server 2012 R2 Essentials is a value-priced, versatile platform that allows small organizations to make the move from the older stand-alone in-house datacenter to the contemporary hybrid computing model that includes local and virtualized cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants offer cost-effective online consulting and troubleshooting for Windows Server Essentials. Progent can help you to assess the potential business benefits of moving to WS 2012 R2 and adopting a hybrid on-premises/cloud-based model for your network environment. Progent offers comprehensive project management support to help you plan and execute a smooth migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent can also provide ongoing consulting help, troubleshooting, and customized training.

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    Sun Solaris Integration Support

    If your business network combines Sun Solaris technology with MS Windows, Progent can help you to integrate your IT resources into a cohesive network that allows all your operating systems to run side by side for simple administration, transparent dataflow, high dependability, enhanced performance, and tight security. Progent's Solaris and Microsoft Windows coexistence support offerings feature network architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online technical support and troubleshooting, in-person technical support, and Helpdesk outsourcing.

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  • Cisco Consulting Positions
    Cisco CCNA Subcontractor Jobs

    Progent is looking for a variety of full-time workers including solutions-driven MCSEs; network experts with Cisco CCNP or CCIE certification; and specialists in fault-tolerant system architecture with experience in mobile connectivity, wireless networking, non-stop environments, business continuity solutions, data protection, and VMware technology. Progent is also looking for desktop support experts, remote troubleshooting professionals, and CISSP or CISA accredited security professionals. We are also hiring veteran managers who can perform efficiently in Progent's high-growth, virtual office environment. Progent works with independent professionals who have in-depth knowledge and hands-on background in important IT areas outside Progent's primary technical concentration. Progent's Experts Team employs freelance consultants who offer consulting and programming support for line-of-business applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess in-depth knowledge of popular operating systems such as Linux derivatives, Apple OS, or Solaris, or can provide world-class skills in areas such as telecommunications, web development, EDI, eCommerce, or dbm programming. Freelance consultants certified by Progent coordinate with Progent's in-house engineers to provide end-to-end solutions for small and midsize business networks.

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  • Support and Help VPN
    VPN Outsourcing

    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business integrate and support Ciscoís security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to manage and offer the flexibility to expand with your changing business requirements. Progentís Cisco-Certified network experts support Ciscoís complete family of products targeted at preventing information theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your network. Progent can help you deploy Cisco products to achieve safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control foundation for user authentication, authorization, and accounting from a graphical Web interface.

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  • CIO Integration
    Remote Part-Time CIO Online Troubleshooting

    Progent can provide the part-time or temporary assistance of a seasoned CIO to provide strategic direction to assist you select and maintain IT technology to match your current situation and that can be a solid basis for your future growth. Progent's temporary Chief Information Officer services offer financial leverage to organizations trying to maximize the benefits from their IT expenditures but who are without the budget or hesitant to take on one more executive-level manager to their full-time staff. Since Progent is vendor-agnostic, with a large team of engineers certified to support all leading operating systems and connectivity technologies plus a wide range and application software, Progent is in a unique situation to provide objective advice along with advanced technical support for developing information systems that fit the particular requirements of your business.

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