Cisco Technology Remote and Onsite Network Consulting Services
Santa Rosa Enterprise and Small Business Computer Networks
For organizations of all sizes in Santa Rosa California, Progent offers convenient, quick, and economical access to CCIE-certified network experts. Cisco CCIEs are top-level networking engineers who achieve this prestigious recognition only after rigorous testing by Cisco. CCIE-certified consultants can handle the most complicated problems associated with network integration, troubleshooting, and configuration. Progent's CCIE-qualified professionals work directly with Cisco's internal staff in identifying anomalies with IOS or Cisco NX-OS utilities and coming up with temporary alternatives or receiving software patches to correct problems. A Cisco CCIE can isolate the origin of network problems whether from network appliances or software.
Progent can provide affordable online access to a CCIE expert so that you can obtain high-level assistance for complex network issues that are impacting productivity but are outside the scope of your local IT support resources. Progent's CCIE-certified engineers can access your system using advanced remote connectivity tools in order to provide rapid and cost-effective analysis and resolution of critical network issues.
Progent's CCIE Support Services
Most CCIEs work for big enterprises or national Internet providers, and consequently their skills are not readily available to smaller organizations. Progent is among the few support firms that makes CCIEs accessible to help small and mid-size businesses. In addition, Progent offers fast contact with a CCIE by telephone so that you can get immediate support for urgent network issues that are reducing business productivity. To find out how to talk to a Progent CCIE for timely help with your IT infrastructure, visit Progent's remote network help.
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 United States |
(707) 819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 United States |
(707) 772-1334 | Petaluma Network Support Services |
| San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 United States |
(415) 526-1400 | San Rafael Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 United States |
(707) 303-4400 | Santa Rosa Network Support Services |
Cisco's large family of both new and legacy infrastructure devices familiar to Progent includes ASA Series Firewalls and PIX Series Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and integrated services routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs and distribution switches, wired and wireless IP phones and systems, Catalyst and Nexus family switches, plus data security and VPN solutions. Maintaining one of the largest groups of Cisco-certified CCIE experts of any independent support firm, Progent has priority access to Cisco's internal experts and Cisco's advanced learning tools to stay at the vanguard of network solutions.
Software Update Management for Cisco Network Infrastructure Appliances
Software update management is an essential and complicated process. Timely and properly managed updating optimizes cybersecurity, regulatory compliance, uptime, and capability. Haphazard patch management can cause security vulnerabilities, compatibility issues, slow or erratic performance, needless downtime, or loss of key functions. Patching involves more than occasional updates of operating systems and applications for servers and user machines. Firmware updates can be as critical for infrastructure appliances like routers, firewalls, and Wi-Fi access points.
Progent has delivered top-level help for Cisco networking appliances for over twenty years and Progent's managed services for patch management offer organizations of all sizes a versatile and affordable solution for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your dynamic information network. To find out about Progent's service options for firmware update management, check out Progent's patch management solutions.
To learn more information concerning Progent's professional support for Cisco technology, select a topic:
- Overview of Progent's Cisco Expertise
- Fast Online Support from a Cisco Certified Internetwork Expert (CCIE) Engineer
- Cisco Firepower NGFW Firewalls: Configuration and Management Expertise
- ASA 5500-X Series Firewall with Firepower Services: Consulting and Management Services
- Cisco ASA 5500 Series Firewall Integration Support
- PIX 500 Firewall Consulting Services
- Cisco Routers Engineering Support
- Cisco Wireless Deployment Services
- Cisco Aironet Wireless APs Engineering Help
- Cisco Small Business Wireless Access Points Deployment Help
- Catalyst 802.11ax Wi-Fi 6/6E APs Solution Design, Deployment and Troubleshooting Support
- Cisco WiFi Controllers Experts
- Meraki Wireless Access Points Engineering Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Configuration and Technical Support
- Cisco VoIP Phones and IP Video Desktop Phones Consulting Services and Wireless IP Phone Configuration
- Cisco Jabber Consulting and Support Expertise
- Cisco Catalyst Switches Configuration and Maintenance Expertise
- Nexus Switches Consulting and Support Services
- Cisco Meraki MS Switches Deployment Expertise
- Cisco VPN and Security Engineering Support
- SIP and CUBE Integration Solutions: SIP Trunks and Cisco CUBE Integration Consulting
- Cisco Duo MFA Two-factor Authentication (2FA) Services for Telecommuters
- Design Expertise for Cisco-based Data Centers
- Infrastructure Optimization Consulting for Internet Service Providers
- Centralized Cloud-based and Hybrid Network Management Techniques for Cisco-powered Environments
- NetApp and Cisco FlexPod Private Cloud Architecture Consulting Services
Progent can also provide a wide range of IT services in key practice areas to assist companies to convert Cisco networking technology into an integrated information solution that delivers strategic advantage. Some of the consulting services available from Progent's subject matter experts include project management support, VMware vSphere planning and deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX network virtualization architecture and management, Microsoft Windows Server 2022 solution design and integration expertise, Windows Server 2019 migration services, Microsoft Windows 2016 hybrid cloud solutions, Windows Hyper-V consulting, business continuity planning and testing, Windows Server 2012 R2 support, PEN testing with NodeZero from Horizon3.ai, network security compliance scanning, database administration and database development services, and part-time CIO consulting services.
Progent can also help your company you to plan, deploy, administer and repair enterprise hybrid cloud solutions that combine physical and cloud hosted infrastructure and that utilize Cisco technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)
By providing a convenient one-stop source for network generalists and application experts, Progent is able to deliver fast, cost-effective, and thorough IT solutions that fit the unique requirements of businesses in Santa Rosa California.
An index of content::
On-site Technical Support Microsoft 365 Exchange migration
Microsoft 365 AD Connect Information Technology Consulting
Microsoft supports seamless hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have some Exchange mailboxes hosted on your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of designing, integrating and debugging your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is completed on time and on budget.
NetDocs Planning Specialists
NetDocs and Android Consultant Services
NetDocuments (NetDocs) is a leading cloud-based document management system designed for legal workflows. Progent can provide online guidance from NetDocuments experts who can help your law firm to plan, deploy, administer, tune, or debug a document management system environment powered by NetDocs.
Wireless Integration
Building-to-building Wireless Remote Support
Progent's wireless professionals can help small organizations design, choose, evaluate, configure and maintain secure building-to-building wireless bridging products that integrate transparently into your existing network while offering a degree of security that equals or excels wired connections. Progent provides expertise in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can help you identify and deploy the wireless connectivity technology that match your company requirements.
Android and Windows 8.1 integration Professional
Integration Android remote access
Progent's veteran group of network consultants and subject matter specialists have years of experience providing online and onsite assistance for organizations of any size who need to integrate Android phones into their IT systems so that mobile clients can be productive from anywhere. Progent has the range of skills to solve technical problems that span numerous manufacturers and that entail a combination of older and current technology. Progent provides budget-friendly online expertise to help you with any facet of designing, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional technical support to assist you to resolve especially challenging IT issues, or Progent can provide comprehensive project management support to help you complete strategic network projects on time and within budget. Progent can help with on-premises, cloud-centric, or hybrid networks and can provide support for operating systems, applications, management tools and hardware infrastructure. Progent also offers customized group or individual training to help you manage and use Android phones and tablets efficiently.
Consultancy Cybersecurity Review
MCSE Expert Certified Cybersecurity Evaluation Consultant
Progent's accredited security and compliance engineers can oversee cybersecurity evaluations of company-wide security to determine your organization's cybersecurity profile adherence to important industry security standards. Progent offers ongoing managed services for security monitoring and response, on-demand network-wide security reviews, and targeted security assessments for specific areas of cybersecurity like endpoints or ransomware-safe backups. Progent's accredited security experts can also conduct extensive information security assessments to determine your company's compliance with recognized industry security standards such as FISMA, NIST, and ISO 17799.
Microsoft Proxy Server Information Technology Consulting
Consulting Services ISA Server
Progent's Microsoft-certified ISA Server 2004 consultants have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with multiple sites, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can assist your small business in planning and implementing a configuration of ISA Server 2000 or ISA Server 2004 that supports your information protection needs without adversely restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.
CCIE Certified ASA Firewalls Consulting
24/7 Online Consulting ASA Firewalls
Progent's Cisco-certified CCIE network experts can assist you to maintain your current PIX 500 or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, integrate, tune, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
WannaCry ransomware recovery Engineer
Conti ransomware recovery Professional
Progent's seasoned ransomware recovery experts can assist you to rebuild an IT network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Online Technical Support Windows 2003
Microsoft Windows 2003 Remote Support Services
Progent's certified Windows 2003 Server engineers offer computer help and IT consulting for the complete family of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Windows Server 2003 migration, integration, update, and support services include system planning, installation, project management, on-premises and off-site technical support and repair, Call Center outsourcing, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.
Juniper Junos os information Systems Audit
24/7/365 Juniper Junos Configuration Consultants
Progent's Juniper-authorized network consultants can help you to plan and implement Juniper Firewall/VPN technology, optimize and troubleshoot your network infrastructure, and migrate smoothly from discontinued equipment to the latest versions. Progent's Junos OS engineers can provide expertise with Juniper's premier network operating system to help your business to streamline the management and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you manage networks that include a combination of Juniper's software platforms.
IT Consultants Co-managed Support Desk
Support and Integration Shared Support Desk
Progent provides three basic types of Helpdesk support including Microsoft Helpdesk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts offers your clients instant access to a dependable technical group with extensive experience delivering phone support and remote access repair for networks based on Microsoft technology. Progent's concentration is on giving the support Helpdesk a positive reputation as a solid contributor to company productivity. Progent's target is to fix and not merely report problems.
Remote Troubleshooting SharePoint Excel Services
SharePoint Excel Services Professionals
Progent's Microsoft-certified consultants can provide affordable online support and programming services to help your business to design, deploy, manage, and troubleshoot SharePoint 2010 installations that can include web sites that can function as intranets, extranets, document management applications, wikis, data warehouses, business information systems, enterprise-wide search engines, Visio-driven workflows, and other utilities to promote and improve teamwork. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources and with Microsoft's familiar office productivity applications like Office Excel, Word, Outlook, and Project. Progent can assist your business to upgrade from earlier releases of SharePoint or adapt a multi-vendor mix of web applications into a unified and easy-to-manage SharePoint 2010 environment.
Cisco CUBE and SIP Technical Support Services
SIP Security Support
Progent's Cisco-certified SIP integration consultants can assist organizations of any size to design, integrate, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and can provide affordable remote or on-premises support to help you to migrate smoothly to an advanced communications ecosystem that offers accelerated ROI. Progent's certified Microsoft collaboration experts can help you to configure connections between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business Server or Lync for access to a SIP PSTN trunk.
Oracle Enterprise Manager Consultant
Oracle Database Resource Manage Engineers
Progent can provide affordable online access to a certified Oracle DBA expert or an Oracle software programmer. Progent can provide advanced database administration services for any version of Oracle including 10g and 11g and can also assist you to design, create, enhance, or troubleshoot Oracle applications based on SQL and PL/SQL. Progent also can provide consulting for Data Guard replication technologies and Oracle Database Resource Manage.
Immediate Consultant Consulting Support for Network Service Providers
IT Services for Service Firms Online Support Services
Progent's Support for IT Service Firms lets you take advantage of Progent's consulting engineers under your own service brand as a seamless extension of your network services team.
ProSight ECHO Hybrid Cloud Data Backup Services Consultant Services
Offsite BDR Services Support Services
ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. For a low monthly cost, ProSight DPS automates and monitors your backup activities and allows rapid recovery of critical files, applications and virtual machines that have become lost or corrupted as a result of component failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide advanced expertise to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical data.
SQL Server 2017 and Excel Remote Troubleshooting
Microsoft SQL Server 2017 SSAS Technical Support
Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business benefits of migrating to SQL Server 2017 and can help you to plan and carry out a cost-effective migration of your current SQL Server environment to any deployment model including onsite, cloud-hosted, or hybrid. Progent's consultants offer online or onsite support ranging from on-demand architecture assessment or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 project is successfully completed on schedule and within budget.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey Support and Help
Catalyst AP Management Support Services
Progent's Cisco Catalyst 9100 Series 802.11ax Access Point consultants can provide economical remote and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Java programming Engineer
Cisco Certified VBA Development Firms
For help writing, improving, or troubleshooting applications for Windows, any version of Linux, or for the Web, Progent's expert team of program developers, relational database architects, and project managers can help make sure you get the project completed on time and within your budget. Progent's seasoned software developers can provide affordable and efficient online help for projects as simple as writing VBA scripts for Excel or as large as developing mission-critical database applications based on SQL Server ,Oracle, or MySQL.
WLAN Site Survey Configuration
Top Quality Wi-Fi RF Spectrum Analysis for Wi-Fi Remote Consulting
Progent's Wi-Fi site survey services make it easy to design, implement and troubleshoot a Wi-Fi LAN optimized for your environment, offering you a wireless solution that delivers the reception, speed, density, security, and roaming ability your company requires.
Remote Endpoint Monitoring for Ransomware Professional
MongoLock ransomware protection and recovery Consulting
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis technology by SentinelOne to guard endpoints as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to manage the entire malware attack lifecycle including blocking, identification, containment, cleanup, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks.
Microsoft Certified Partner Network Consultants System Center 2016 and Exchange Online Integration
Microsoft Expert SCSM 2016 Online Support
Small to middle size companies can now get all the benefits of Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Certified IT support professionals. With Progent's economically priced network support packages, small businesses can choose a basic Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer small business information systems enterprise-class availability, security, and performance.
ransomware cleanup and recovery Engineer
Consulting Services NotPetya ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the progress of an active ransomware attack. Call 800-462-8800
Contract Programming Firm Crystal Reports
Power Pivot Development Company
Progent offers remote and on premises expertise to assist you with any phase of BI reporting from debugging or enhancing applications to planning and implementing a comprehensive BI environment. Progent's BI consultants can assist your company to support your existing reporting system, help you to upgrade reports from an outdated reporting product to a modern solution, and deliver custom remote mentoring to meet your individual needs. Progent's business reporting consultants offer expertise in the leading BI reporting platforms such as Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Designer.
Integration Amazon AWS enterprise hybrid cloud solutions
Cisco Expert Outsourced Programming Amazon enterprise hybrid cloud solutions
Progent can provide cost-effective remote support to help businesses of any size to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
24-Hour Part-Time CIO Computer Consultant
Part-Time CIO Technology Consulting Services
Progent offers the part-time assistance of a seasoned CIO who can provide a broad perspective to help you select and support IT solutions to match your present situation and that can be a solid basis for your growth. Progent's part-time or temporary CIO consulting services offer financial leverage to organizations trying to optimize the benefits from their IT investment but who are without the budget or hesitant to add one more executive-level position to their full-time staff. Since Progent is vendor-neutral, with a sizable staff of consultants certified to support all major operating systems and networking technologies plus a broad selection and business applications, Progent is in a unique situation to provide objective advice along with expert technical support for developing information solutions that match the special needs of your organization.
Top Quality Wave 2 Wi-Fi controller Online Troubleshooting
CCIE Certified Wave 2 wireless controller Consultants
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of Wi-Fi LANs by unifying the configuration and control of Wi-Fi APs, optimizing Wi-Fi performance by reducing the impact of RF congestion, enhancing wireless uptime with fast auto-failover, and hardening security by identifying threats and analyzing traffic content according to user class and location. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controller appliances to manage Wi-Fi networks of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's latest wireless controller solutions.
CISSP Certified Cybersecurity Analyst Services
CISSP Certified Cybersecurity Architect Consult
Progent's CISSP-certified cybersecurity consultants can help organizations of any size with any aspect of IT security. Progent can implement cost-effective security systems that protect a small office against advanced malware attacks or Progent can design, configure, and manage an end-to-end security strategy for hybrid enterprise networks that support local, online, and mobile users sharing IT resources spread across multiple physical datacenters and various clouds.
Microsoft Certified Partner .NET Application Reporting
DotNET Software Development Firms
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development environment and are able to build or modernize .NET applications rapidly and at low cost.
24-7 .NET C++ Integration Firm
Microsoft Certified Expert .NET C# Contract Development
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can create or update .NET apps quickly and at low cost.
Amazon S3 integration Coding
24-Hour Amazon EC2 integration Designer
Progent can provide cost-effective remote support to help businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, system design, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security.
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