For organizations of any size in Santa Rosa California, Progent can provide easy, quick, and affordable access to CCIE-Certified network experts. CCIEs are world-class networking engineers who achieve this prestigious certification only after rigorous examinations by Cisco. CCIE-certified consultants can handle the most complicated problems associated with network deployment, repair, and optimization. Progentís CCIE-certified support specialists work directly with Cisco's in-house staff in analyzing problems with Cisco IOS or Cisco NX-OS software and developing temporary alternatives or receiving program patches to fix problems. A Cisco-qualified CCIE can isolate the source of network difficulties stemming from hardware or applications.

Progent offers affordable remote contact with a CCIE expert so you can obtain timely help for complex network issues that are impacting your business but are outside the experience of your ordinary IT maintenance resources. Progent's CCIE-Premier network experts can examine your network using state-of-the-art remote support utilities that allow them to perform fast and low-cost analysis and remediation of critical network issues.

Progent's CCIE Support Services
Most CCIEs are employed by big enterprises or national Internet providers, and consequently their services are not readily accessible to the general public. Progent is one of the rare consulting firms that makes CCIEs available to assist small and mid-size businesses. In addition, Progent can provide quick access to a CCIE by phone so that you can get timely support for complex network issues that are reducing business efficiency. To learn how to get in touch with a Progent CCIE for immediate assistance with your IT infrastructure, go to remote network support.

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services


Progent has one of the largest rosters of Cisco-premier CCIE experts of any independent consulting company in the United States. As a result, Progent offers world-class expertise in finding connectivity solutions based on Cisco products. Since Progent is also a Microsoft Partner and offers expert application help for a wide array of business applications, Progent can integrate comprehensive IT solutions that optimize the competitive value of your information system.

CCIEs are an exceptional value since their deep expertise enables them to resolve the most complex problems quickly. In most instances, less seasoned engineers can burn up hours or days wrestling with a task that an experienced CCIE can resolve in minutes. Most Progent CCIEs are not only experienced with Cisco networking solutions, but also have a variety of recognized technical certifications including Microsoft Certified Systems Engineer (MCSE), and an important network security credential such as CISSP or CISM. This allows Progent to provide comprehensive services that incorporate a broad array of IT products without incurring needless expenses and interruptions managing multiple specialists.

To find out more details concerning Progent's consulting support for Cisco network technology, choose a topic:

Additional Support Expertise Offered by Progent
Besides Cisco technology, Progent's consulting professionals can provide support for a variety of important facets of information system technology, allowing Progent's experts to provide complete IT solutions for organizations of any size. A sampling key disciplines where Progent can provide world-class expertise include: By providing an efficient one-stop resource for network generalists and application experts, Progent is able to deliver fast, cost-effective, and comprehensive information technology solutions that align with the special needs of businesses in Santa Rosa California.



An index of content::

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    Progent provides support services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and manage a WatchGuard Firewall/VPN product that fits your security requirements and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewall solutions.

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    Microsoft SQL Server 2016 introduces major enhancements in performance, scale, data security, uptime, BOYD support, plus integrated business intelligence. New features include PolyBase for processing SQL and NoSQ databases in one appliance for big data applications, Hadoop support, Dynamic Data Masking, Mobile Report Publisher, and centralized control over on-premises and cloud-resident resources. Progent's Microsoft-certified consultants can provide online and on-premises expertise to help organizations of any size to configure, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Skype for Business, and SCOM.

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    Microsoft SQL Server 2016 introduces major improvements in speed, capacity, data security, availability, mobile computing integration, plus integrated analytics and reporting. Innovations include PolyBase for handling SQL and NoSQ databases in one appliance for big data applications, R language integration, Dynamic Data Masking, Mobile Report Publisher, and seamless control over local and cloud-based operations and services. Progent's Microsoft-certified consultants can deliver online and on-premises support to help businesses of all sizes to deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

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    Progent's Microsoft certified consultants can help you design and implement a smooth in-place Exchange Server 2003 upgrade plan that minimizes productivity disruption, simplifies long-term support demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent has the knowledge and experience to finish your move rapidly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and consulting services include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.

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    Progent can help companies of any size to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and lower equipment expense. Microsoft Azure offers a wealth of cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud networking architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and resources and make sure you avoid the common mistakes small companies make when moving to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and also to integrate iPhones and iPads and Android smartphones and tablets.

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    Best Microsoft and Cisco Certified Firewall Security Network Security Testing

    Progent provides small and medium size organizations professional support for Intrusion Protection Systems and IPsec VPN products from major firewall and VPN security vendors including Check Point Software, Juniper Networks, and Symantec. Progent can help you design a detailed security plan and choose the right products from multiple suppliers to achieve your security objectives while staying within your budget limits.

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    Progent offers affordable online and onsite support to assist companies to migrate any portion of their critical IT infrastructure to Google Cloud Platform services. This can save time and equipment expense and allow access to Google's cutting edge AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.

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    Progent's Wireless Consulting Services offer a fast, affordable option for businesses of all sizes to deploy, manage and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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    If you have a company information system with 10 to 50 network users, Progent's network outsourcing services free your company from over-reliance on single independent service provider while giving you cost-effective and reliable access to high-quality network support. By delivering network consulting service when you need it, providing specialized knowledge for critical technologies, delivering unique support such as 24x7 network monitoring, and billing only for services you use, Progent offers you an economical way for optimizing the profitability of your small business information system. Progent is the intelligent way for small businesses to create and support a reliable and safe information network and to benefit from quick access to the experienced consulting ordinarily available only to enterprises who can support a large internal IT organization.

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    With the Catalyst line of switches for small and mid-size companies, Cisco enables organizations to realize the full advantages of bringing intelligent services into their networks. Cisco's switching technology makes it possible to deploy capabilities that make your network infrastructure sufficiently available to handle time-critical needs, expandable to facilitate growth, secure enough to protect restricted data, and capable of prioritizing and controlling all traffic to optimize system performance. Progent's CCIE certified consultants can show you how to pick out and deploy Catalyst switches that make sense for your business. Also, Progent's CISM and CISSP certified security consultants can show you how to create a strategic protection policy and configure Cisco switches so they help enforce your security strategy. Cisco Catalyst switches that Progent supports include the Cisco Catalyst Express 500 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.

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    Progent's certified SharePoint 2019 and SharePoint Online consultants offer economical online and onsite consulting expertise, software development, and troubleshooting services for businesses of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can help you design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud resources into a cohesive intranet solution.

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    Progent can assist your business to plan for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to SCCM 2012 from a legacy device and application management platform or assist you to modify your existing SCCM 2012 environment to support your evolving IT needs. In addition, Progent can help you to create a software foundation that fully supports SCCM by providing expertise with associated Microsoft platforms such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).

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    Barracuda Backup is an affordable, subscription-based backup/restore platform for small and mid-size businesses. A Barracuda Backup deployment can include a custom-designed physical storage device built by Barracuda or a software-based appliance with similar functionality but which utilizes your own storage infrastructure. Barracuda Backup safeguards vital company data generated on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting services to assist you to plan, configure, operate and repair a backup and disaster recovery system based on Barracuda Backup.

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    Progent's Cisco-Certified network management consultants can help you to use Cisco's management utilities along with a variety of specialized third-party products to build a comprehensive network management solution to keep your network running reliably, fully utilize limited resources, protect your data, recover quickly from hardware failure or deliberate assaults, and allow you to add or repurpose network resources intelligently and economically as your business grows.

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    Remote continuous monitoring, proactive alerts, and periodic reports are vital to maintaining the health of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) technology has advanced to the point that companies of any size can afford a level of network stability that was previously limited to enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions delivered as low-cost service packages created to help your company to detect and fix a an array of IT network problems before they can impact your business.

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    Progent offers network services for medium size companies who have 100 to 250 system clients. The medium size company or work group has traditionally been an overlooked segment of the market for IT support services. The cost structures and support access practices of large outside service firms make them excessively expensive for the ordinary mid-size business or small medium business (SMB), which commonly relies on a minimal IT budget with which to maintain an information system whose complexity and capability are frequently similar to the information systems of much larger companies. Progent's service delivery model, which takes great advantage of online support, virtual network technology and proactive network monitoring, dramatically reduces the IT maintenance costs of an SMB while providing the small organization with big-company service from certified, IT consultants knowledgeable in a wide range of midsized business technologies. If your medium size company or small business is looking for the quality of network support appropriate for a medium size organization without budgeting enterprise prices, call Progent.

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    Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Internet Security and Acceleration Server and offers a centrally administered web gateway that acts as a single-server platform for an array of security functions such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security reporting features, allows custom reports generated by Microsoft SQL Server, works with Active Directory to simplify authentication, and can be installed as a virtual server to cut costs and improve availability. Progent's Microsoft-certified engineers can assist you to design and carry out test and production deployments; interface Microsoft Forefront TMG 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server, and SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent's consultants can also help you to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from any version of ISA Server.

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  • Amazon MWS programming Integration Companies
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    Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, lower their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and speed up your return on investment.

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  • Great Plains Migration Network Consultant
    Dynamics GP Support and Setup

    Microsoft Dynamics GP/Great Plains 2010 financial software is a full-featured business management and analytics platform that integrates data and operations across your company, communicates seamlessly with other solutions, and brings together workers, clients and suppliers unrestricted by time or place. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide functionality for financials, management reporting, project management, inventory and order control, e-commerce, human resource management, CRM, field service, manufacturing, retail, and online business services. Progent can help you install and maintain a reliable, secure computer and communications environment to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains consultants to help your company benefit from the full potential of Microsoft Dynamics GP 2010.

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    Progent offers the guidance of a CRISC-certified risk management expert to help your company to design and implement an enterprise risk management solution based on best practices identified by CRISC and crafted to align with your organization's risk tolerance, business objectives, and IT budget.

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    Progentís Wireless Site Survey helps you to plan and install a wireless network optimized for your environment, offering you a WLAN that has the reception, speed, load-handling capability, QoS, data protection, and hand-off capability your business needs. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more detailed onsite service.

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    Office 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and other email components to lower hardware expense and administrative hassle. You can deploy Office 365 Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid architecture that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly online technical support to assist your small businesses to assess the potential advantages of Exchange Online, design a solution that aligns with your business needs and budget, carry out an efficient migration from your current Exchange system to one that incorporates Office 365 Exchange Online, train your IT team and users, and deliver ongoing consulting and technical support.

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    Progent can assist small and medium-size companies to design, set up and troubleshoot the infrastructure needed to support offsite workers.

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    Office 365 is Microsoft's growing family of productivity apps and cloud services offered on a subscription basis. Office 365 apps and cloud-based services are offered in a variety of subscription plans intended for customers from individuals and households to enterprises. Progent offers quick and affordable remote access to specialists with in-depth knowledge of Microsoft, macOS, Apple iOS, and Android technology. Progent can help your business to understand the many subscription options available with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent supports cross-vendor environments that include Windows, macOS, and Linux software. Progent can also assist your business to create and maintain hybrid solutions that transparently integrate local and cloud products and services.

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    The Help Desk support delivery structure adopted by Progent offers small organizations an affordable alternative to dependence on independent consultants by offering extensive expertise shared by multiple engineering groups, optional 24x7 access to urgent assistance, escalation capability to appropriate engineers for handling even the most intractable issues, service consistency and dependability, quick follow through enforced by veteran IT service administrators, a choice of easy-to-use mechanisms for initiating service jobs, plus a high level of progress transparency made possible by trouble ticket tracking and accessible through a web-based portal.

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    Progent can help businesses of any size to migrate all or part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and lower equipment investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud networking models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure that you sidestep the common errors small companies make when migrating to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN connections and to integrate iPhones and iPads and Android smartphones and tablets.

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    Progentís staff of Microsoft and Cisco Certified consultants average more than a decade of real-world professional experience, at the forefront of IT support, executing a wide range of IT projects for a large mix of customers. Each Progent consultant shares a refined set of personal best practices which are incorporated into shared leading practices standards that Progent instills in its support team. This guarantees that you get not only world-class IT capability, but also a consultant with proven approaches for applying computer knowledge to solve actual network problems efficiently.

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    Progent offers customized remote instruction for popular client apps and environments such as Microsoft Office Excel, Word, Access and Visio plus Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction offers the benefits of traditional in-person instruction, including instant interaction between students and trainers, but eliminates the costs of travel and the hassle of attempting to accommodate the availability of many workers. Offered to single students or classes of all sizes, Progent's virtual instruction permits the teacher to run the seminar from an online office while the clients can be spread across an office or across the the U.S. Live online instruction utilizes proven learning mechanisms like virtual white boards, electronic hand-raising, and collaborative applications. Sessions can be short and personalized to specific subjects or longer in time and wider in scope.

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    Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and offer centralized management and automation of advanced security capabilities such as application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to design and carry out a smooth upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally control network environments that span local offices, data centers, private clouds and public clouds.

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    Progent can provide the support of a certified consultant with expertise deploying products from the major telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help you to design, install, upgrade, or troubleshoot a video conferencing solution that preserves your current investment and optimizes the strategic value of your IT system. Progent also offers the services of network infrastructure consultants who can help businesses of any size to create and troubleshoot a communications network that delivers the speed, reliability, security, and scalability you need to support your video conferencing/telepresence environment.

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