Security and Compliance and Information Assurance Consulting
Santa Rosa Business Information Network Systems
For immediate online help with network security issues, companies in Santa Rosa California can find world-class support by contacting Progent's certified security professionals. Progent's online service staff is ready to offer efficient and economical assistance with security issues that are impacting the productivity of your network. Progent's security consultants are certified to provide help for systems based on Windows, Linux, macOS and OS X, and major versions of UNIX. Progent can deliver world-class support for key security and restoration solutions such as AI-driven EDR (End Point Protection and Response), MDR (Managed Detection and Response), full system restore validation, immutable backup, and off-site backup. Progent's broad range of consulting services addresses firewall configuration, email filtering and encryption, protected network infrastructure, and disaster recovery planning. Progent's support staff has been awarded the world's most advanced security credentials including CISA and Information System Security Architecture Professional.
Progent offers online security support on a by-the-minute basis without minimum times and no extra fees for sign-up or off-hour support. By charging by the minute and by providing top-level support, Progent's pricing policy keeps expenses under control and eliminates scenarios where quick fixes entail big bills.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way through a target network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when IT personnel may be slower to become aware of a breach and are least able to mount a quick and forceful response. The more lateral progress ransomware is able to achieve within a target's system, the more time it takes to restore core IT services and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide you to complete the time-critical first phase in mitigating a ransomware assault by putting out the fire. Progent's online ransomware engineers can help you to identify and isolate breached servers and endpoints and guard clean resources from being compromised. If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
We've Been Hacked: What Can We Do?
In case your business is now experiencing a network security crisis other than ransomware, visit Progent's Emergency Remote Network Help to see how to receive fast help. Progent maintains a pool of certified network security specialists who can provide remote and onsite assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your security profile to protect against future attacks.
For companies who have planned in advance for an attack, the step-by-step incident handling model promoted by GIAC (Global Information Assurance Certification) is Progent's recommended method of responding to a serious security penetration.
Introduction to Progent's Security Support Services
Coordinating data protection and planning for recovering critical information and systems following a security breach requires a continual effort involving a variety of tools and processes. Progent's certified engineers can assist your business at whatever level in your efforts to guard your IT network, from security assessments to designing a complete security program. Key areas covered by Progent's security engineers include Security Planning and Implementation, Data Recovery and Security Forensics, and Outsourced Protection from E-mail-Borne Attacks.
Designing and Implementing Protected Networks
Every business ought to develop a thoroughly considered security plan that incorporates both preventive and responsive steps. The pre-attack plan is a collection of steps that helps to minimize vulnerabilities. The post-attack plan defines procedures to help IT personnel to assess the damage caused by an attack, remediate the damage, document the experience, and revive business functions as soon as possible. Progent can show you how to design protection into your company processes. Progent can set up auditing software, define and execute a secure network infrastructure, and propose processes and policies that will maximize the protection of your information system. Progent's security experts are available to help you to set up a firewall, deploy safe offsite connectivity to e-mail and information, and configure an effective VPN.
If you are interested in an economical option for outsourcing your security management, Progent's 24x7 Network Support Packages feature non-stop remote system monitoring and fast resolution of emergencies.
Hybrid Cloud Solutions
Progent can help your IT team you to design, deploy, administer and repair enterprise hybrid cloud solutions that include physical and cloud hosted infrastructure and that are compliant with government data security requirements. (Find out about Progent's Microsoft 365 integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration expertise.)
Data Recovery and Security Forensics
Progent offers expertise in recovering networks and computers that have been hacked, are in question, or have failed because of a security breakdown. Progent can show you how to determine the damage resulting from the assault, restore normal business operations, and retrieve information compromised owing to the assault. Progent's security engineers can also manage a comprehensive failure analysis by examining activity logs and using other advanced forensics tools. Progent's background with security consulting minimizes your downtime and allows Progent to suggest effective strategies to avoid or mitigate future assaults.
Ransomware Removal and Restoration Consulting
Progent can provide the services of seasoned ransomware recovery consultants with the skills to reconstruct a network that has suffered an attack by a ransomware virus such as Ryuk, WannaCry, NotPetya, or Locky. To learn more, see ransomware removal and recovery expertise.
Work-from-Home (WFH) Security Expertise
Work-from-Home staff members typically utilize their personal devices and usually operate in a poorly secured physical environment. This multiplies their susceptibility to malware attacks and calls for judicious configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, thorough end-user education, and the creation of security policies built on best practices. Progent's seasoned group of Work-from-home solutions consultants can assist your business to design, deploy and manage an effective cybersecurity solution that protects vital IT resources in environments that include at-home workers as well as hybrid workers.
Software/Firmware Update Management Services
Progent's managed services for patch management offer organizations of all sizes a versatile and affordable alternative for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your ever-evolving information network. In addition to optimizing the protection and reliability of your IT network, Progent's patch management services allow your IT staff to focus on line-of-business projects and activities that derive maximum business value from your information network. Learn more about Progent's patch management support services.
Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric cyberthreat management platform that features computer learning algorithms and advanced services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be loaded in minutes to guard popular endpoints against increasingly sophisticated threats such as ransomware, known and zero-day malware, trojan viruses, hacking toolkits, memory exploits, malicious scripts, invasive macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne is invariably the initial incident response tool deployed by Progent to gain control and visibility of a client's system in the first stages of a ransomware recovery emergency. For additional details, refer to Progent's SentinelOne-based Extended Detection and Response (XDR) consulting.
Consulting Services for Horizon3.ai's NodeZero Pentest Platform
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that can deliver repeated, concurrent, automated assessment of your internal and perimeter network so you can expose, prioritize, fix, and verify cybersecurity weaknesses before malicious hackers can take advantage of them. NodeZero pentests can deploy so-called tripwires such as bogus files or credentials to find out whether your system is currently being probed across key attack paths. Tripwires generate sufficient detail to allow you to react promptly with your SIEM tools and procedures before an assailant can do serious damage. Progent offers the support of a NodeZero Certified Operator (NCO) who can assist you to use NodeZero to perform thorough penetration tests of your perimeter and your internal network in order to evaluate your present security posture. Progent's NodeZero experts can also help you to strengthen your network security and can assist you to design and deploy a unified cybersecurity ecosystem that simplifies management and provides optimum protection for on-prem, cloud-based, and perimeter IT resources. To learn additional information about Progent's vulnerability analysis services based on on NodeZero's pentest products, see Consulting Support for NodeZero's PEN Test Platform.
Stealth Penetration (PEN) Security Assessment Services
Stealth penetration testing is a key component of any overall network security strategy. Progent's security professionals can perform extensive penetration tests without the awareness of your company's in-house network support staff. Unannounced penetration testing uncovers whether current security monitoring tools such as intrusion incident warnings and event log monitoring are properly configured and actively monitored. Progent can implement continuous autonomous PEN testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and ill-advised product defaults can be chained together by threat actors into the multi-front attacks typical of the latest versions of ransomware. Get additional information about Progent's Stealth Penetration Intrusion Assessment Consultants.
Progent's Low-Cost Managed Services for Information Assurance
Progent's affordable ProSight family of managed services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services offered by Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates SentinelOne's next generation behavior analysis tools to defend endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely evade legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to manage the complete threat progression including blocking, infiltration detection, containment, remediation, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer protection for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, device management, and web filtering through leading-edge tools incorporated within one agent accessible from a single control. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that addresses your organization's specific needs and that helps you prove compliance with government and industry information protection standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate action. Progent's consultants can also help you to install and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's
ProSight DPS: Managed Backup and Recovery
Progent has worked with leading backup product vendors to produce ProSight Data Protection Services, a family of management offerings that provide backup-as-a-service (BaaS). All ProSight DPS services manage and track your data backup processes and enable transparent backup and rapid restoration of critical files/folders, applications, images, plus virtual machines. ProSight DPS helps you recover from data loss resulting from hardware failures, natural disasters, fire, cyber attacks such as ransomware, human mistakes, ill-intentioned insiders, or software glitches. Managed services available in the ProSight DPS product line include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda purpose-built storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to determine which of these managed backup services are most appropriate for your network.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security companies to provide web-based management and comprehensive protection for all your email traffic. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage. Email Guard's onsite gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that stays inside your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication managed services utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. Using Duo 2FA, whenever you sign into a protected application and give your password you are asked to confirm your identity on a device that only you have and that is accessed using a separate network channel. A wide selection of out-of-band devices can be utilized as this second means of ID validation including an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You may designate multiple verification devices. For details about ProSight Duo identity authentication services, see Duo MFA two-factor authentication services for remote workers.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be moved immediately to a different hosting environment without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect information about your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can save up to half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you're planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it. Find out more details about ProSight IT Asset Management service.
Specialized Security Expertise Available from Progent
Progent's certified engineers can provide world-class specialized help in key areas of IT security including:
Vulnerability Audits and Compliance Testing
Progent offers expertise with information risk auditing utilities like Microsoft Baseline Security Analyzer and LANguard from GFI for performing a set of automatic system tests to uncover possible security holes. Progent has broad skills with these tools and can help you to understand assessment reports and react appropriately. Progent's security consultants also can perform web software testing and can perform thorough assessments of enterprise-wide security to assess your company's compliance with major global security standards such as FISMA, NIST, and ISO. Also, Progent can assess the strength of your wireless protection including stationary wireless appliances plus portable devices. Get the details about Progent's Vulnerability Evaluation and Security Compliance Testing.
Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can provide in-depth consulting support for Cisco's entire family of security and Virtual Private Network (VPN) solutions including PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM, protected broadband and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst switches. Learn the details concerning Cisco Protection, VPN and Wireless Expertise.
Additional Firewall and VPN Consulting Services
In addition to supporting a wide range of network security technologies available from Microsoft and Cisco, Progent offers companies of all sizes advanced consulting for solutions from other popular firewall and Virtual Private Network (VPN) suppliers. Progent's engineers can provide:
- Palo Alto Networks PA-Series Firewalls Engineering Services
- Check Point Software Technologies Expertise
- Barracuda CloudGen Firewall Consulting
- WatchGuard Technologies Help
- Juniper/NetScreen Configuration Help
- SonicWall Inc. Support
- Fortinet FortiGate Firewall Consultants
- Symantec Technical Assistance
Certified Information Security Manager identifies the core skills and international standards of service that computer security professionals are expected to achieve. It offers executive management the confidence that consultants who have earned their accreditation have the experience and skill to offer effective security management and consulting support. Progent can provide a CISM-certified consultant to assist your organization in key security disciplines including data security governance, risk management, data protection process control, and crisis response support.
Find out the details about Progent's Certified Information Security Manager Security Consulting Expertise.
Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
Progent's CISSP experts are cybersecurity specialists who have been awarded CISSP accreditation through demonstrated experience, extensive study, and exhaustive testing. CISSP Certification indicates expertise in an international standard for IT security. ANSI has given the CISSP status accreditation in the area of information security under ISO/IEC 17024. Areas of expertise covered under CISSP include security management practices, security architecture and test systems, connection control methodology, software development security, business processes security, hardware security, cryptography, communications, network security, and disaster recovery planning.
Read more information about Progent's CISSP Consulting Expertise.
CISSP-ISSAP Premier Experts for Secure System Infrastructure
Progent's ISSAP Certified cybersecurity experts have been awarded ISSAP status following thorough examination and extensive hands-on work with information security design. ISSAP security experts have comprehensive understanding of access control systems and techniques, telecommunications and network security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-certified security specialists can assist your business with all phases of secure network architecture.
Learn the details concerning Progent's ISSAP Certified Protected IT Architecture Engineering Support.
CISSP-ISSEP Premier Cybersecurity Engineering Consultants
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity consultant to help your enterprise to utilize modern system security engineering principles and techniques in system development, evaluate system security designs based on cybersecurity engineering leading practices, create viable system designs that incorporate compliant cybersecurity features for all critical system functions, develop effective design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend realistic security models that balance your operational goals with your organization's tolerance for risk.
Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.
CISA Security Auditor Consulting Services
The Certified Information Systems Auditor credential is a recognized achievement that represents mastery in information system security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that candidates undergo a comprehensive test administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified security engineer able to assist businesses in the fields of information systems audit services, IT administration, systems and infrastructure planned useful life, information technology service delivery, protecting information resources, and disaster recovery preparedness.
Get more information concerning Progent's CISA Professional Expertise.
CRISC Network Risk Management Experts
The CRISC certification program was established by ISACA in 2010 to verify a consultant's ability to design, deploy, and support IS controls to mitigate network risk. Progent offers the expertise of a CRISC-certified consultant to assist your company to develop and carry out a workplace continuity or disaster recovery strategy based on industry best practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and budgetary guidelines. Progent's risk mitigation expertise is a good fit the support available from Progent's CISA-Premier consultants for objectively auditing your IT management mechanisms and with the expertise of Progent's CISM consultants for designing company-wide security policies and procedures.
Learn more details about Progent's CRISC-certified IT Risk Management Expertise.
GIAC (Global Information Assurance Certification) Support Services
GIAC was established in 1999 to validate the skill of IT security engineers. GIAC's goal is to assure that an accredited professional possesses the knowledge needed to provide support in vital areas of network, information, and application software security. GIAC accreditations are acknowledged by businesses and institutions throughout the world including United States NSA. Progent can provide the help of certified security engineers for any of the security disciplines addressed under GIAC accreditation topics such as auditing IT infrastructure, security incident response, intrusion detection, web-based services security, and security information and event management (SIEM) solutions.
Read additional details about Progent's GIAC Information Assurance Services.
Contact Progent for Computer Security Help
If your organization is located in Santa Rosa California and you're looking for computer security engineering help, phone Progent at
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 United States |
(707) 819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 United States |
(707) 772-1334 | Petaluma Network Support Services |
| San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 United States |
(415) 526-1400 | San Rafael Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 United States |
(707) 303-4400 | Santa Rosa Network Support Services |
An index of content::
Microsoft LCS Server Instant Messaging Remote Support
Live Communications Server Online Consulting
Microsoft Office Communications Server delivers IM and Real Presence in an extensible, enterprise-grade package featuring enhanced protection, transparent integration with popular Microsoft software, an extendable, industry-standard development platform, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers cost savings and improved business efficiencies, enhanced individual productivity, and better intellectual property protection. Microsoft Communications Server has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence experts offer remote and onsite support and mediation help for your Office Communications Server 2007 deployment and can assist your organization to assess the costs and benefits of upgrading to Skype for Business. Progent can also assist you to plan and carry out a smooth upgrade that will add business value to your information network
Technology Professional Microsoft Dynamics GP 2015 Reporting
Dynamics GP 2015 Dexterity Coding
Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that enhances cloud integration, works with popular handheld devices, permits single login with Microsoft Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also streamlines reporting, incorporates new Workflows, expands the Web Client, and delivers more than 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants have the depth and breadth of technical skills and experience to address the many technical and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will maximize the return on your investment in this powerful product.
SentinelOne Vigilance Respond MDR Integrator Remote Support Services
24-Hour SentinelOne Vigilance Respond MDR Integrator Specialists
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management solution that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).
Windows 7 Migration Small Business IT Consulting Group
Windows 7 Migration Repair
Progent's certified consultants can assist you to assess
IT Services Windows 2003 Server
Windows Server 2003 Engineers
Progent's Microsoft-certified Windows Server 2003 consultants offer computer help and expert consulting services for the complete line of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Windows Server 2003 migration, configuration, update, and maintenance services include network planning, installation, project management, in-person and remote technical support and troubleshooting, Call Center services, CISM-certified security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Consulting Microsoft Teams dial plans
Microsoft Teams at home workers Technology Professional
Progent can assist your business to plan a migration to Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud-based or mixed implementation of Microsoft Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
ProSight Managed Services Technology Professional
Technology Professional IT Management Outsourcing
Progent's ProSight family of managed IT services are geared to offer organizations who maintain small in-house IT administration and support teams with affordable access to enterprise-class management tools and consulting experts. Benefits of Progent's ProSight catalog of managed services include flat-rate IT maintenance expenses, smart automation of routine administrative tasks, ongoing adoption of the latest information technology, smooth migration from older technology to modern solutions, improved fit between computer technology with business objectives, access to seasoned network consultants, and freeing up management to concentrate on business instead of ever-changing information technology.
Les Kent has a 35-year history of successful technology integration, business administration, sales, and operations. He has shown a talent for developing elegant information technology solutions during his time as as a network architect, programmer, project manager, deployment consultant, and troubleshooter for small companies, new ventures, and major enterprises.
Largest Specialist ransomware removal and file recovery
Consultants ransomware virus recovery
Progent's ransomware experts can assist your business to evaluate your ransomware vulnerability, monitor and protect your network, assist with negotiating a settlement with a hacker, and reconstruct a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Troubleshooting Desktop
Microsoft and Mac Desktop Outsourcing Company
Progent can deliver a wide range of cost-effective services to help you to deploy, integrate, repair, and administer desktop PCs and laptops based on Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent can provide onsite or remote help for single computers or laptops or work with you to plan and implement a company-wide rollout of new or updated operating system platforms and business applications. Progent can also supply engineers and technicians to assist your company to plan for and complete an office move or merger designed to cause minimal disruption of your productivity.
Mac Application Training
Office Excel for Mac Train
Progent can provide onsite education designed for people who wish to broaden their knowledge of the macOS and OS X operating system, Mac computers, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online training for Mac application software.
Best Consultant Wireless Email
Microsoft Exchange and Outlook Technical Firms
Progent's Microsoft-certified experts have two decades of experience providing e-mail and unified email/telephony solutions for companies. Progent offers economical Microsoft Exchange 2007 Server consulting services to strengthen email security and virus defense, achieve high availability email, and facilitate remote and mobile email connectivity. Progent's Microsoft Exchange help and support services can assist you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT system or outdated Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.
Open Now Consulting Services Windows 2003
Windows 2003 Server Network Consulting
Progent's certified Windows Server 2003 engineers offer computer support and IT consulting for the complete family of Microsoft .NET Servers, Windows Server 2003, and Windows 2000 Server. Progent's Microsoft Windows Server 2003 upgrade, configuration, administration, and maintenance offerings include network design, deployment, project management, in-person and off-site network support and troubleshooting, Help Desk outsourcing, expert security services, turn-key outsourcing, and cost-effective co-sourcing.
Top Ranked IoT device patch management Specialists
Server patch management Professional
Progent's managed services for software and firmware patch management provide organizations of any size a versatile and affordable solution for evaluating, testing, scheduling, implementing, and documenting updates to your servers, endpoint devices scanners, network infrastructure appliances like routers and wireless APs, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Cisco and Microsoft Cybersecurity Organization GIAC Certified Information Assurance
Security Company Information Assurance
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of IT security experts. GIAC accreditations are recognized by businesses and institutions around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer support for any of the network security capabilities addressed under GIAC accreditation including evaluating network security mechanisms, event handling, traffic analysis, web application security and security information and event management (SIEM) solutions.
24-Hour Android and Outlook integration Online Technical Support
Android and Windows 10 integration Consulting
Progent's veteran group of IT consultants and subject matter experts have years of background providing online and on-premises support for organizations of all sizes who need to integrate Android phones into their information networks so that mobile clients can communicate and collaborate while on the go. Progent has the breadth of know-how to resolve technical problems that involve multiple manufacturers and that represent a combination of older and up-to-date information technology. Progent offers affordable online technical support to assist you with any aspect of designing, implementing, managing and troubleshooting your BYOD solution. Progent can deliver occasional technical support to assist you to handle particularly challenging technical problems, or Progent can provide comprehensive project management services to ensure that you finish strategic network projects on schedule and within budget. Progent can assist with local, cloud-centric, or hybrid network environments and can provide expertise with all major operating systems, applications, management tools and hardware infrastructure. Progent also can provide customized group or one-on-one classes to show you how to manage and operate Android phones and tablets efficiently.
Engineer DoubleTake Carbonite Backup
Online Support Double-Take Replication Manager
DoubleTake/Carbonite Software publishes a selection of products intended to provide small businesses a variety of cost-effective alternatives for backing up and recovering business-critical workloads including Microsoft Exchange, SQL, RIM Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning experts have extensive backgrounds integrating DoubleTake/Carbonite technology into small company information systems to create an advanced level of fault tolerance and business continuity capability at a budget-friendly price.
Network Engineer XenDesktop
Top Ranked Citrix OpenCloud Access Help and Support
Citrix has developed a powerful line of platforms that deliver enterprise-class manageability, scalability, and responsiveness for server virtualization and for centralized distribution of virtual Windows desktops and applications. For delivering virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix offers XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help you to evaluate the business advantages of Citrix virtualization products and help you design, test, implement, optimize, and support Citrix virtualization platforms.
MCSE Expert Certified Extended Support Desk Integration
Extended Help Desk Help and Support
Progent's Shared Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your IT team and Progent's large roster of veteran desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the leading shared professional services automation tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
ISA Server Consultant Services
Top Ranked ISA 2000 Server Professional
Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience developing corporate security designs for information systems with many locations, mobile users, and line-of-business eCommerce applications. A Progent ISA Server engineer can help your small company plan and deploy a configuration of Microsoft ISA Server 2004 that meets your information protection requirements without limiting your network.
Hybrid Exchange Online and Exchange on-premises Computer Consultant
Hybrid Microsoft 365 Exchange integration Setup and Support
Microsoft allows you to create seamless hybrid ecosystems that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have specific Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed support to help you through challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange solution is completed on time and within budget.
Consulting Exchange 2010 Migration
Microsoft Exchange Server 2010 Upgrade Consultant Services
Progent's Microsoft and Cisco-certified consulting experts can help you to determine the value of Microsoft Exchange 2010 for your company and can help you to design and implement a smooth upgrade to Microsoft Exchange 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will provide quick return on investment by increasing your workers' efficiency, lowering the expense of hardware and support, simplifying management, and consolidating your key communications technologies.
Fault Tolerant Network Connection Consulting
CCNP Expert Certified Engineer Redundant Network
Progent's non-stop inter-site connectivity and 24x7 system infrastructure professionals can help small companies achieve non-stop Interoffice connectivity by means of fully redundant system architectures with automatic failover. Progent's CCIE engineers can plan and deploy fault tolerant Inter-office connections based on non-stop EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how multi-path connections and automatic fail-over offers economical 24x7 interoffice networking.
Microsoft Exchange Server 2016 Upgrade Support Outsourcing
Microsoft Exchange 2016 Upgrade Network Consultant
Progent can help you in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as planning HA system topology for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your VMs, mailbox databases and log files; setting up HLB for high-availability client access services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Windows Server 2016 Integration Troubleshooting
Windows Server 2016 Storage Replica Network Consulting
Progent's certified IT experts offer Windows Server 2016 integration consulting to help businesses of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Support Services SCDPM 2012 and SharePoint
Information Technology Consulting Microsoft Data Protection Manager 2012
Progent's Microsoft-certified consultants can provide remote or in-person support to help businesses of any size to plan, implement, manage, and troubleshoot a backup-and-restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from earlier versions of SCDPM or from another backup/recovery system, and Progent can integrate your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent can provide occasional support for resolving particularly challenging problems, or comprehensive project management support. Progent's consultants can also assist you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
Windows Server 2022 PowerShell Specialist
Windows Server 2022 Container Image Network Consulting
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to plan and implement an efficient upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with an on-site implementation of Windows Server 2022.
Project Server 2013 Applications Consultant
Microsoft Certified Partner Project Server Time Reporting Applications Support
Progent's Microsoft consultants offer advanced expertise in implementing, managing and debugging any edition of Project Server and can deliver a wide range of affordable remote consulting services following proven best practices to assist organizations of any size to get all the advantages of this leading platform. Services offered by Progent include system design, installation and upgrades, strategies for secure collaboration among local and remote or mobile users, network optimization, and customized online training classes.
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