To get immediate remote help with data security problems, companies in Santa Rosa California can find world-class troubleshooting from Progent's certified security professionals. Progent's remote service consultants are ready to offer effective and economical help with security emergencies that threaten the productivity of your IT network. Progent's accredited security consultants are certified to provide help for environments based on Microsoft, Linux, macOS and OS X, Sun, and major derivatives of UNIX. Progent's wide array of services covers firewall technology, email security, secure network infrastructure, and disaster recovery planning. Progent's support staff has been awarded the world's top security certifications including CISM and Information System Security Architecture Professional.

Progent provides remote security assistance on a by-the-minute model without minimum minutes and without additional charges for setup or off-hour service. By billing per minute and by providing world-class support, Progent's billing structure keeps costs low and eliminates scenarios where quick fixes result in major bills.

Our System Has Been Hacked: What Can We Do?
Cybersecurity Consulting FirmIf your business is now fighting a network security emergency, visit Progent's Urgent Remote Network Support to learn how to get fast help. Progent has a pool of seasoned cybersecurity specialists who offer online and on-premises support that includes threat containment, mitigation, recovery, forensics, and enhancement of your cybersecurity defense to guard against future exploits.

For businesses who have prepared carefully for being hacked, the formal post-attack response model outlined by Global Information Assurance Certification is Progent's approved method of handling a serious security incident.

Overview of Progent's Security Expertise
Coordinating data protection and preparedness for recovering vital data and systems after a security breach demands an on-going program that entails a variety of tools and processes. Progent's security professionals can assist your organization at any level in your efforts to secure your IT system, from security audits to creating a complete security program. Key areas supported by Progent's security consultants include Security Planning and Prevention, Information Restoration and Security Forensics, and Outsourced Filtering of Email-Based Spam and Viruses.

Designing and Building Secure Environments
Every business ought to have a thoroughly thought out security strategy that includes both proactive and responsive steps. The proactive plan is a set of steps that helps to minimize security gaps. The reactive plan specifies activities to assist security staff to assess the damage resulting from an attack, remediate the damage, document the event, and revive network functions as soon as possible. Progent can advise you how to build protection into your business processes. Progent can set up auditing utilities, define and execute a secure computer architecture, and recommend procedures and policies that will optimize the safety of your computing environment. Progent's security experts are available to help you to set up a firewall, design protected online and mobile access to email and information, and configure an efficient VPN.

If your company is interested in an economical option for jobbing out your security administration, Progent's 24x7 Network Support Options feature non-stop remote server tracking and fast resolution of problems.

Hybrid Cloud Solutions
Progent can help your company you to design, deploy, administer and repair enterprise hybrid cloud solutions that combine local and cloud hosted infrastructure and that comply with government and industry data security requirements. (Learn about Progent's Office 365 integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)

Data Restoration and Failure Analysis
Progent has expertise in recovering systems and devices that have been hacked, are suspect, or have stopped working following a security penetration. Progent can show you how to evaluate the damage caused by the assault, restore normal business operations, and recover data lost as a result of the attack. Progent's security specialists can also oversee a comprehensive failure evaluation by going over event logs and utilizing other advanced forensics tools. Progent's experience with security consulting minimizes your off-air time and allows Progent to recommend efficient measures to prevent or mitigate new attacks.

Ransomware Cleanup and Recovery Services
Progent can provide the services of proven ransomware recovery experts with the knowledge to restore an information system that has suffered an attack by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or MongoLock. To find out more, see ransomware cleanup and recovery expertise.

Progent's Low-Cost Managed Services for Information Assurance
Progent's low-cost ProSight series of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning technology to defend endpoint devices and physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely evade legacy signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to automate the entire threat lifecycle including blocking, identification, containment, cleanup, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection services deliver economical multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge technologies incorporated within a single agent managed from a single console. Progent's data protection and virtualization consultants can help your business to plan and configure a ProSight ESP deployment that meets your company's specific needs and that helps you prove compliance with legal and industry data security regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent's consultants can also assist you to install and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
ProSight Data Protection Services offer small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of vital data, applications and virtual machines that have become lost or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery consultants can provide advanced expertise to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical data. Read more about ProSight DPS Managed Backup and Recovery.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top data security companies to provide centralized management and world-class security for your email traffic. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external attacks and saves system bandwidth and storage. Email Guard's on-premises gateway appliance provides a further layer of analysis for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that stays inside your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual host configured and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hardware solution without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard data related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can save up to half of time thrown away trying to find critical information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need when you need it. Learn more about ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's veteran engineers offer world-class expertise in vital facets of IT protection such as:

Vulnerability Audits and Security Compliance Assessment
Progent provides experience with security auditing utilities such as Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a variety of comprehensive system tests to uncover possible security gaps. Progent has extensive skills with testing tools and can assist your company to understand audit results and respond efficiently. Progent's security consultants also provide web software testing and can conduct thorough assessments of enterprise-wide security to determine your company's compliance with important global security standards such as FISMA, NIST, and ISO. In addition, Progent can evaluate the effectiveness of your wireless security including stationary wireless equipment plus portable devices. Read more details about Progent's Information Risk Audits and Security Compliance Testing.

Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can deliver in-depth consulting support for Cisco's complete family of protection and Virtual Private Network solutions including PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM, protected high-speed and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed access points, and Catalyst switches. Read more information concerning Cisco Security, Virtual Private Network and Wireless Expertise.

Additional Firewall and VPN Consulting Services
As well as being expert in a broad array of protection solutions available from Microsoft and Cisco, Progent can provide businesses of any size advanced consulting for solutions from other major firewall and Virtual Private Network suppliers. Progent's consultants can provide:

Unannounced Penetration Testing Consulting
Unannounced intrusion testing is a valuable technique for helping companies to find out how vulnerable their information systems are to serious threats by testing how effectively network security procedures and technologies stand up to planned but unannounced penetration efforts instigated by veteran security engineers using advanced hacking methods. Find out more information concerning Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Support Services
Certified Information Security Manager (CISM) Experts for Santa Rosa CaliforniaCISM defines the fundamental skills and worldwide standards of service that computer security managers are required to achieve. CISM provides executive management the assurance that consultants who have been awarded their accreditation possess the background and skill to offer efficient security administration and engineering services. Progent can offer a CISM consultant to help your organization in critical security areas such as information security governance, vulnerability assessment, information protection program management, and incident response management.

Read additional details concerning Progent's CISM Security Support Services.

Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
CISSP Certified System Security Experts for Santa Rosa CaliforniaProgent's CISSP experts are cybersecurity engineers who have earned CISSP certification through demonstrated professional work, rigorous study, and formal testing. CISSP qualification indicates expertise in an international standard for IT security. ANSI has given the CISSP status accreditation in the field of information security under ISO/IEC 17024. Fields of expertise covered within CISSP include cybersecurity administration procedures, security architecture and test systems, access permission methodology, applications development security, operations security, hardware security, cryptography, telecommunications, network security, and business continuity planning.

Find out additional details concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Certified Experts for Secure System Architecture
CISSP Information Systems Security Architecture Professionals (ISSAP) for Santa Rosa CaliforniaProgent's ISSAP Certified security consultants are specialists who have been awarded ISSAP certification following rigorous examination and substantial experience. field experience with information security architecture. ISSAP consultants have acquired in-depth knowledge of access management mechanisms and methodologies, phone system and network infrastructure security, cryptography, needs evaluation, BCP and DRP, and physical security. Progent's ISSAP-certified security experts can help your company with all phases of architecture security.

Find out additional details concerning Progent's ISSAP Accredited Secure IT Architecture Engineering Support.

CISSP-ISSEP Premier Cybersecurity Engineering Experts
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity consultant to help your enterprise to follow modern system security engineering theory and techniques in system development, evaluate system security designs according to security engineering best practices, create cohesive system designs that include compliant cybersecurity mechanisms for all critical system functions, develop effective design strategies to provide protection for operations, perform in-depth risk analysis, and propose practical security solutions that balance your operational requirements with your organization's risk tolerance.

Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

CISA Security Auditor Professional Expertise
Certified Information Systems Auditor (CISA) Consultants for Santa Rosa CaliforniaThe Certified Information Systems Auditor credential is a recognized achievement that indicates expertise in network security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo an exhaustive examination overseen by the ISACA international professional group. Progent can provide the services of a CISA-Premier security consultant trained to assist businesses in the areas of IS audit services, information technology administration, network assets and infrastructure lifecycle, IT support, safeguarding data resources, and business continuity planning.

Get additional information about Progent's Certified Information Systems Auditor Support Expertise.

CRISC-certified Risk Mitigation Experts
CRISC Network Risk Experts for Santa Rosa CaliforniaThe Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to verify an IT professional's ability to plan, implement, and maintain IS controls to mitigate risk. Progent can provide the expertise of a CRISC-certified engineer to assist your company to develop and execute a business continuity or disaster recovery strategy that follows leading practices promoted by CRISC and geared to align with your company's risk appetite, business goals, and IT budget. Progent's risk mitigation services are a good fit the services available from Progent's CISA-Premier consultants for impartially auditing your IS control mechanisms and with the expertise of Progent's CISM support professionals for designing security policies and procedures.

Get additional information concerning Progent's CRISC-certified IT Risk Mitigation Support.

GIAC Professional Expertise
Network Security Consultants with Global Information Assurance Certification for Santa Rosa CaliforniaGIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of network security experts. GIAC's mission is to assure that a certified security consultant possesses the knowledge appropriate to deliver support in vital areas of system, information, and program security. GIAC certifications are acknowledged by businesses and institutions all over the world including United States National Security Agency. Progent offers the expertise of GIAC certified consultants for all of the network security disciplines covered within GIAC accreditation programs such as assessing perimeters, security incident response, intrusion detection, web application security, and security information and event management (SIEM) solutions.

Find out more information about Progent's GIAC Information Assurance Expertise.

Get in Touch with Progent for Computer Security Support
If your organization is situated in Santa Rosa California and you're trying to find cybersecurity consulting, call Progent at 800-993-9400 or go to Contact Progent.

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
707-819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
415-526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services




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    Progent's Apple Mac networking consultants can assist you with a wide range of network foundation areas such as system architecture, remote and mobile access, internetwork communication, protection, and emerging technologies including VoIP and fast wireless networking. For business networks built exclusively on Apple Mac OS X or for environments that use a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and depth to deal with the challenge of designing, integrating, and maintaining a network infrastructure that is reliable, secure, efficient and supportive of your business goals. Progent can help you configure Appleís Xserve enterprise servers, Xserve RAID zero-downtime storage products, and Apple's Xsan SAN systems. Progent can also provide certified professionals to support Cisco routers and switches.

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    Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small organization's production servers in a solution that gives the maximum level of availability and scalability and is in addition easy to transfer to any data center. ProSight Virtual Hosting and management options are based on mature virtualization architectures that enable small companies with mixed- platform IT systems to economize significantly on the costs of capital investments, infrastructure support, and network management while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility.

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    Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all billed support activities. Unlike some independent consultants or small support organizations who offer minimal documentation or specifics of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the service reports sent by every consultant to each customer. The practice of documenting and archiving support records results in more effective support and avoids a slew of common problems such as when a support customer is virtually held captive to a consultant who wonít let go of the keys to the kingdom.

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    Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and dependable uptime for key applications by offering unified, mixed-platform tracking of physical and virtual infrastructure deployed throughout local datacenters and cloud environments. Progent's SCOM consulting team can provide world-class remote and onsite support to assist businesses of any size to design, integrate, optimize, enhance and repair Operations Manager 2016 solutions. Progent can assist your company to move to SCOM 2016 from earlier versions or from other monitoring platforms, or combine a variety of monitoring tools into a unified IT management ecosystem. Progent can also show you how to expand your SCOM 2016 scope to incorporate infrastructure based in public clouds including Microsoft Azure and Amazon AWS.

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    Progent can assist small and medium-size companies to plan, implement and debug the network infrastructure for telecommuters.

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    Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all delivered services. Unlike many independent consultants or small support firms who offer scant documentation or specifics of services performed, every service delivered by Progent is tracked by full documentation. Every Progent consultant has access to the support documentation sent by every consultant to each customer. The practice of detailing and organizing support activity results in more effective support and eliminates a slew of common problems such as when a service client is virtually held captive to a consultant who refuses to let go of vital service information.

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