For immediate online assistance with network security problems, companies in Santa Rosa California have access to world-class troubleshooting from Progent's certified security engineers. Progent's online service staff is ready to provide fast and low-cost help with security emergencies that are impacting the productivity of your network. Progent's accredited security engineers are premier to provide help for systems based on Microsoft Windows, Linux, Apple macOS and OS X, and popular derivatives of UNIX. Progent can deliver advanced help for critical security and recovery solutions like AI-based End Point Protection and Response, Managed Detection and Response, full system restoration validation, immutable backup, and off-site backup. Progent's wide selection of services encompasses firewall expertise, email security, protected system design, and business continuity planning. Progent's technical support team has been awarded the world's most advanced security certifications including Certified Information Systems Auditor and CISSP.

Progent offers remote security support services on a by-the-minute model without minimum call duration and without extra fees for setup or after hours service. By billing by the minute and by delivering world-class expertise, Progent's pricing policy keeps costs under control and eliminates situations where quick solutions entail big bills.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way through a network. Because of this, ransomware attacks are typically launched on weekends and late at night, when IT staff may take longer to recognize a break-in and are least able to organize a quick and coordinated defense. The more lateral movement ransomware is able to manage within a victim's network, the more time it will require to restore core IT services and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to help organizations to complete the time-critical first phase in mitigating a ransomware assault by containing the malware. Progent's remote ransomware engineers can help you to locate and isolate infected servers and endpoints and guard clean assets from being compromised. If your network has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Hacked: What Can We Do Now?
Cybersecurity ConsultingIf your business is currently faced with a security emergency other than ransomware, refer to Progent's Emergency Remote Network Help to find out how to receive fast assistance. Progent has a pool of seasoned network security experts who can provide online and onsite support that includes containment, mitigation, recovery, forensics, and enhancement of your cybersecurity profile to protect against future attacks.

For businesses who have prepared beforehand for an attack, the formal incident handling model outlined by GIAC (Global Information Assurance Certification) is Progent's preferred method of handling a major security incident.

Overview of Security Support Services
Coordinating computer protection as well as staying ready for restoring vital information and systems following an attack demands a continual effort that entails a variety of tools and processes. Progent's certified security experts can assist your organization at any level in your efforts to safeguard your IT system, from security evaluation to creating a comprehensive security program. Important areas supported by Progent's security engineers include Planning and Implementation, Data Restoration and Security Forensics, and Managed Protection from E-mail-Borne Attacks.

Planning and Building Secure Networks
Every organization should develop a carefully thought out security strategy that incorporates both preventive and responsive activity. The pre-attack strategy is a set of precautions that helps to minimize security gaps. The reactive plan specifies activities to help IT personnel to inventory the damage caused by a breach, repair the damage, record the event, and revive business activity as quickly as possible. Progent can advise you how to incorporate protection into your business operations. Progent can install auditing utilities, create and implement a secure IT infrastructure, and propose processes and policies that will maximize the safety of your computing environment. Progent's security experts are ready to help you to set up a firewall, deploy secure remote connectivity to email and information, and configure an effective virtual private network.

If you are interested in an economical option for outsourcing your network security administration, Progent's 24x7 Monitoring Packages include automated online server monitoring and immediate response to emergencies.

Hybrid Cloud Solutions
Progent can assist your company you to plan, implement, administer and repair enterprise hybrid cloud solutions that include physical and cloud-based resources and that are compliant with government data security requirements. (Learn about Progent's Microsoft 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)

System Recovery and Failure Analysis
Progent has expertise in restoring networks and computers that have been compromised, are in question, or have stopped working because of a security breakdown. Progent can show you how to assess the losses caused by the breach, restore normal business operations, and retrieve information lost owing to the event. Progent's certified specialists can also manage a comprehensive failure evaluation by going over activity logs and using a variety of advanced forensics techniques. Progent's experience with security problems minimizes your off-air time and permits Progent to recommend efficient measures to avoid or contain future attacks.

Ransomware Removal and Restoration Services
Progent offers the help of seasoned ransomware recovery consultants with the knowledge to restore an IT network that has suffered an attack by a ransomware virus like Ryuk, WannaCry, Hermes, or Locky. To find out more, see ransomware removal and recovery services.

Work-from-Home (WFH) Cybersecurity Expertise
Work-from-Home (WFH) workers commonly utilize their personal devices and often work in a unsecured physical space. This situation increases their susceptibility to malware attacks and requires careful configuration of firewalls, AV tools, MFA-based identity verification, remote monitoring, extensive end-user education, and the creation of policies built on best practices. Progent's seasoned team of at-home workforce support experts can help your business to plan, implement and maintain an effective security solution that protects critical information assets in networks that include telecommuters.

Patch Management Services
Progent's managed services for software and firmware patch management provide organizations of all sizes a flexible and affordable solution for evaluating, testing, scheduling, applying, and documenting updates to your ever-evolving IT system. Besides maximizing the security and reliability of your computer network, Progent's patch management services permit your IT staff to concentrate on line-of-business projects and tasks that deliver maximum business value from your information network. Learn more about Progent's software/firmware update management support services.

Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered threat defense stack that features computer learning algorithms and professional services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be installed in a few minutes to protect popular endpoints against modern threats including ransomware, familiar and new malware, trojan viruses, hacking tools, memory exploits, script misuse, invasive macros, and living-off-the-land attacks. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is always the first endpoint response tool activated by Progent to provide control and visibility of a client's network in the first stages of a ransomware breach. For more information, see Progent's SentinelOne-based Extended Detection and Response (XDR) expertise.

Consulting Services for's NodeZero Pentest Platform
NodeZero from is a cutting-edge penetration test (pentest) product family that can deliver continuous, simultaneous, programmable assessment of your internal and perimeter network so you can identify, rank, fix, and confirm security weaknesses before malicious hackers can exploit them. Progent can provide the expertise of a NodeZero Certified Operator (NCO) who can help you to deploy NodeZero to carry out comprehensive pentests of your perimeter and your internal IT infrastructure so you can evaluate your present security profile. Progent can also assist you to harden your network security and can assist you to design and deploy a unified cybersecurity ecosystem that streamlines management and provides maximum protection for on-prem, cloud-based, and perimeter IT assets. To find out more details about Progent's vulnerability assessment services based on on NodeZero's penetration test products, see Consulting Support for NodeZero's Penetration Test Products.

Stealth Penetration Security Evaluation Services
Stealth intrusion checking is a key part of any comprehensive network security strategy. Progent's security professionals can perform extensive penetration checks without the knowledge of your company's in-house network support resources. Unannounced penetration testing uncovers whether current security monitoring tools such as intrusion incident alerts and event log monitoring are correctly configured and consistently monitored. Progent can provide continuous automatic penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, harvested credentials, missing patches, and unsound product defaults can be chained together by threat actors into the multi-vector attacks common to the latest strains of ransomware. Learn more about Progent's Stealth Penetration Assessment Experts.

Progent's Fixed-price Managed Services for Information Security
Progent's low-cost ProSight series of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection service that incorporates SentinelOne's next generation behavior machine learning tools to defend endpoints as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus products. ProSight ASM protects local and cloud resources and provides a unified platform to automate the entire malware attack progression including filtering, infiltration detection, mitigation, remediation, and forensics. Top capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery powered by SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint management, and web filtering via leading-edge technologies incorporated within a single agent managed from a single control. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP deployment that meets your organization's specific requirements and that allows you achieve and demonstrate compliance with government and industry information security regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent action. Progent can also assist you to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange filtering.

ProSight Data Protection Services: Managed Backup
Progent has worked with advanced backup/restore product vendors to create ProSight Data Protection Services, a family of management offerings that deliver backup-as-a-service. All ProSight DPS products automate and monitor your data backup processes and enable transparent backup and rapid restoration of important files, apps, system images, plus Hyper-V and VMware virtual machines. ProSight DPS helps your business protect against data loss caused by equipment failures, natural calamities, fire, malware like ransomware, human error, ill-intentioned employees, or software glitches. Managed backup services available in the ProSight Data Protection portfolio include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent service representative can assist you to determine which of these managed services are most appropriate for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading information security vendors to deliver web-based management and comprehensive protection for your inbound and outbound email. The powerful architecture of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper level of analysis for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email that stays within your security perimeter. For more details, see Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. With 2FA, whenever you log into a secured application and give your password you are asked to confirm your identity on a unit that only you have and that uses a different network channel. A wide selection of out-of-band devices can be used for this added form of authentication such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You can register several validation devices. To learn more about ProSight Duo identity authentication services, visit Duo MFA two-factor authentication (2FA) services for teleworkers.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hardware solution without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard data about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can save up to 50% of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you're planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require when you need it. Find out more details about Progent's ProSight IT Asset Management service.

Special Security Services Available from Progent
Progent's seasoned engineers offer unique consulting support in key areas of computer security such as:

Information Risk Audits and Compliance Testing
Progent provides experience with information risk auditing software such as Microsoft Baseline Security Analyzer and LANguard for conducting a set of comprehensive network scans to uncover possible security holes. Progent has broad experience with these and similar tools and can help you to understand assessment results and respond efficiently. Progent's certified security consultants also provide web application testing and can conduct expert evaluation of corporate-wide security to determine your company's compliance with major industry security standards such as HIPAA, NIST, and ISO 17799. In addition, Progent can evaluate the effectiveness of your wireless security covering stationary wireless equipment as well as portable devices. Read additional information concerning Progent's Security Vulnerability Audits and Compliance Assessment.

Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can deliver world-class consulting expertise for Cisco's entire family of protection and Virtual Private Network solutions such as PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed access points, and Catalyst switches. Find out more details concerning Cisco Protection, VPN and Aironet Wireless Help.

Additional Firewall and Virtual Private Network Solutions
In addition to supporting a broad range of security technologies available from Microsoft and Cisco, Progent can provide organizations of all sizes top-level support for products from other major firewall and Virtual Private Network vendors. Progent's engineers offer:

Certified Information Security Manager (CISM) Security Support Services
CISM Consultants for Santa Rosa CaliforniaCertified Information Security Manager defines the basic competencies and international benchmarks of performance that information technology security managers are expected to achieve. It provides business management the confidence that those who have earned their certification have the experience and skill to offer efficient security management and consulting support. Progent can provide a CISM-certified expert to assist your organization in critical security areas such as information security governance, vulnerability assessment, data protection process management, and incident handling management.

Get additional information concerning Progent's CISM Security Support Assistance.

Certified Information Systems Security Professionals (CISSP) Security Support Services
CISSP Certified Network Security Engineers for Santa Rosa CaliforniaProgent's CISSP experts are cybersecurity engineers who have been awarded CISSP accreditation as a result of demonstrated experience, rigorous study, and exhaustive testing. CISSP Certification recognizes expertise in a worldwide standard for information security. ANSI has given the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Areas of expertise included within CISSP include cybersecurity administration procedures, security design and test systems, connection permission methodology, applications development security, operations security, hardware security, encryption, telecommunications, network security, and business continuity planning.

Read additional details concerning Progent's CISSP Consulting Expertise.

CISSP-ISSAP Certified Experts for Secure Network Infrastructure
CISSP Information Systems Security Architecture Professionals (ISSAP) for Santa Rosa CaliforniaProgent's ISSAP Certified cybersecurity experts are specialists who have been awarded ISSAP status after thorough examination and significant hands-on work with network security design. ISSAP consultants have comprehensive knowledge of access control systems and methodologies, telecommunications and network protection, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-premier security experts can help your company with all phases of architecture security.

Learn more information about Progent's ISSAP Certified Secure System Architecture Engineering Services.

CISSP-ISSEP Premier Security Engineering Experts
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP network security consultant to assist your enterprise to follow modern system security engineering principles and techniques in system development, review system security designs based on security engineering leading practices, create cohesive system designs that include compliant security mechanisms for all critical system functions, develop effective design and configuration strategies to provide operational security, perform comprehensive risk analysis, and propose practical cybersecurity solutions that balance your operational goals with your organization's risk tolerance.

Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Professional Services
Certified Information Systems Auditor (CISA) Consultants for Santa Rosa CaliforniaThe Certified Information Systems Auditor (CISA) credential is an important qualification that represents expertise in information system security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential has candidates undergo an extensive test administered by the ISACA professional group. Progent offers the expertise of a CISA-Certified security consultant able to help companies in the areas of IS audit services, information technology governance, network assets and infrastructure lifecycle, IT support, protecting data assets, and disaster recovery preparedness.

Find out more information concerning Progent's CISA Consulting Services.

CRISC-certified IT Risk Management Consultants
CRISC-certified Risk Consultants for Santa Rosa CaliforniaThe CRISC certification program was established by ISACA in 2010 to validate an IT professional's skills to design, implement, and maintain IS controls to mitigate network risk. Progent offers the expertise of a CRISC-certified engineer to assist you to create and execute a business continuity or disaster recovery strategy that follows industry best practices promoted by CRISC and crafted to align with your organization's risk appetite, business goals, and budgetary guidelines. Progent's network risk management services are a good fit the services provided by Progent's CISA-Premier consultants for objectively auditing your IS management mechanisms and also with the services of Progent's CISM support professionals for defining security policies and procedures.

Learn more details about Progent's CRISC Network Risk Management Consulting.

GIAC Professional Expertise
Security Experts with Global Information Assurance Certification for Santa Rosa CaliforniaGlobal Information Assurance Certification was established in 1999 to validate the skill of network security engineers. GIAC's goal is to verify that an accredited security consultant possesses the knowledge needed to deliver services in critical areas of network, information, and application program security. GIAC certifications are acknowledged by businesses and government organizations around the world including U.S. National Security Agency. Progent offers the support of certified consultants for all of the security services addressed within GIAC accreditation topics such as assessing IT infrastructure, incident handling, traffic analysis, web-based application security, and security information and event management (SIEM) solutions.

Find out more details concerning Progent's GIAC Information Assurance Expertise.

Depend on Progent for Network Security Consulting Services
If your organization is located in Santa Rosa California and you want network security consulting expertise, call Progent at 800-993-9400 or refer to Contact Progent.

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services

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