Santa Rosa Consultants
IT Staffing Temps for Network Support Organizations
Besides providing rapid access to guidance from top-tier network consultants and subject matter experts to help Santa Rosa, California organizations with discrete IT issues or longer-term projects, Progent can provide temporary supplemental staffing to deliver more generalized services such as desktop help, network administration, and Help Desk call center services. Temporary staffing makes it possible for organizations to deal with expected or unexpected surges in the need for IT personnel, which may result from scenarios such as mergers and acquisitions, data center relocation, technology migration, business process changes like telecommuting, disaster recovery, seasonal variations, or new compliance requirements. Short-term supplemental staffing can also cover voids caused by the loss of in-house IT personnel because of scheduled vacations, health issues, resignation, or other reasons.
Benefits of Progent's Temporary IT Staffing Program Progent's short-term supplemental staffing services give businesses the flexibility to react to increases in requirements for network personnel without being saddled with the costs and delays that come with identifying and recruiting professional IT help and without the risk of adding to your permanent staff size.
Key aspects of Progent's short-term staff augmentation services include:
- Fast availability of reliable network pros
- Easy initiation, cessation, and resumption of services
- Transparent augmentation of your in-house network support team
- Comprehensive documentation of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled fast
- Strong working relationship with a world-class, full-service resource for IT support
Progent's shared Help Desk Call Center service is a proven on-going staff augmentation option that allows IT organizations to divide the work of Help Desk support seamlessly between their internal IT personnel and Progent's nationwide pool of IT support specialists. Working as a seamless extension of your full-time Help Desk, Progent's shared Help Desk program is a collaborative support alternative based on by the industry's leading group professional services (PSA) tool for managing, service calls, generating tickets, assigning ownership, tracking progress, and producing management reports.
Why Choose Progent?
Progent has 20 years of background providing remote and on-premises IT services for businesses across the U.S. Progent’s engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants hold top certifications including ISSAP, CISA, and GIAC. Find out more details about Progent's technology certifications.
Progent's Areas of Expertise for Santa Rosa, California Companies
Progent's nationwide roster of certified consultants and technical experts can provide Santa Rosa, California businesses a broad range of online technical guidance and debugging expertise. Practice areas offered under Progent's reseller program for IT service providers include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Integration
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 10 Migration
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Integration
- Active Directory Design
- Office 365 Integration
- Microsoft Dynamics GP (Great Plains) Expertise
- Microsoft Azure, AWS, Google Cloud
- Online Network Troubleshooting
- Teleworker Support Services
- Cisco Infrastructure
- Juniper Infrastructure
- Cisco Routers Integration
- Security and Compliance Monitoring
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Call Center Services
- Desktop Support
- Data Center Support
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Automation
- Microsoft Access Expertise
- Virtual Server Automation
- Hyper-V Setup
- VMware vSphere Integration
- Citrix XenServer Configuration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Support
- iPhone and Android Integration
- iPhone Support
- Google Android Phone Support
- Ransomware Recovery
- Backup/Restore Solutions
- Cisco VoIP Phones and Video Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi Access Point Setup
- WiFi Site Assessments
Contact Progent for Temporary Staff Augmentation for Santa Rosa, California Businesses
To learn more details about Progent's short-term staffing services for Santa Rosa, California organizations, call
An index of content::
Automatic Network Infrastructure Mapping Setup and Support
Network Services Monitoring IT Consulting
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to map, track, reconfigure and troubleshoot their connectivity appliances like routers, firewalls, and load balancers plus servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, captures and manages the configuration information of virtually all devices on your network, monitors performance, and generates notices when issues are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off common chores like making network diagrams, expanding your network, finding devices that require important updates, or identifying the cause of performance bottlenecks.
Open Now CRM Network Consultant
Customer Relationship Management Support
Microsoft Dynamics Customer Relationship Management helps small businesses nurture positive client relationships. Built-in Sales and Customer Service components allow employees to share data to help promote sales success and offer consistent, efficient customer service. Progent can set up the optimal server and communications environment, including local and offsite wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can show you how to combine Microsoft Dynamics CRM with your sales or customer support data.
Desktop Monitoring and Reporting Troubleshooting
Automated Server Management Online Support
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by checking the health of critical devices that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT staff and your assigned Progent consultant so all looming issues can be resolved before they have a chance to impact productivity.
24-Hour Consultant Services ransomware recovery planning
Consulting ransomware preparedness evaluation
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to evaluate your company's preparedness either to defend against ransomware or recover rapidly from a ransomware incident. Progent will work with you directly to gather information concerning your existing antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to deploy an efficient security and backup environment that minimizes your exposure to ransomware and aligns with your company's requirements.
System Center 2016 and NetApp Integration Integration Services
Remote System Center 2016 Migration On-site Support
Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and in addition have quick access to Progent’s Microsoft and Cisco Premier IT support professionals. With Progent's affordably priced network support packages, small and midsize organizations can select a basic Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small company networks world-class availability, protection, and performance.
Computer Consulting Cisco ASA 5500-X Firewall
ASA Firewalls Integration Support
Progent’s certified Cisco IT security consulting professionals provide high-level PIX and ASA Firewall consulting services covering infrastructure design, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home offices to modular gigabit products, Cisco PIX Firewall and ASA Firewalls offer a high level of security, high throughput, and high availability for IT systems of any size. PIX and ASA Firewalls are based on a proven, specially designed platform, eliminating common OS-specific security holes.
ProSight Remote Network Infrastructure Monitoring Specialists
Technology Professional Active Directory Health Audit
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size businesses to get an unbiased assessment of the health of their information system. Powered by a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the deployment of your essential network devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a more manageable and safer Active Directory environment. Both versions also offer the ongoing benefits of advanced remote network monitoring and management technology. These benefits can include lower-cost management, improved compliance with government and industry security regulations, more efficient utilization of IT resources, faster troubleshooting, more reliable backup and restore, and higher availability.
Microsoft Certified Expert Skype for Business Front End Pool Pairing Consult
Microsoft Certified Expert Skype for Business disaster recovery Professionals
Progent's consultants can provide online and onsite expertise for companies of all sizes to evaluate the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud or mixed deployment; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Office 365; set up HA solutions; connect Skype for Business with your PSTN gateway; and interface with other communication systems like Cisco UC. Progent's certified data security experts can help you design and validate a security environment for your Skype for Business solution that meets regulatory requirements.
CISA Certified Cybersecurity Audit Consultancy
Specialist CISA Certified Cybersecurity Audit
The Certified Information Systems Auditor accreditation is an important qualification that indicates expertise in IS security audit and control. Accredited by ANSI, the CISA accreditation has candidates pass an extensive test given by the ISACA professional association. Progent can provide the expertise of a CISA-Certified network security audit professional trained to assist businesses in the fields of information systems audit process, information technology enforcement, network assets and infrastructure ROI, IT support, protection of information assets, and business continuity preparedness.
Lync Server 2013 and Active Directory Specialist
Specialist Lync Server 2013 video conferencing
Progent's consultants can assist your company to assess the benefits of Lync Server for your business and can help you to plan and execute a rollout of Lync Server that consolidates the administration of IM and Presence and increases the productivity of your in-house staff, telecommuters, and mobile workforce. Progent can also assist you to perform a smooth upgrade to Microsoft Lync Server 2010 from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Lync Server with Microsoft Exchange, SharePoint Server, and SQL Server, show you how you can use Microsoft Lync Server to improve the team-computing functions of Microsoft Office applications, and provide online seminars and ongoing support for Lync Server and other Microsoft products.
Microsoft Windows 2000 Computer Consulting
Windows Server 2000 Migration Consulting
Progent's Microsoft-certified Windows Server 2000 consultants offer computer help and IT consulting services for the entire line of .NET Servers, Windows Server 2000, and Windows 2003 Server. Progent's Microsoft Windows Server 2000 configuration, optimization, and troubleshooting offerings include system planning, installation, project management, local and off-site support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.
Altaro VM Backup and Hyper-V Computer Consultant
Computer Consultant Altaro VM Backup Inline Deduplication
Altaro VM Backup software offers small organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud environments and also supports cost-effective cloud backup to Microsoft Azure storage. Top features include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as short as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular recovery options for specific files and emails, support for Windows Server Cluster Shared Volumes and VMware vCenter for handling larger environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online virtual machines without downtime. Progent is a certified Altaro partner and offers a broad range of consulting services to assist you to plan, deploy, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.
Cisco VTC Professional
Videoconferencing IT Consulting
Progent offers access to a senior consultant with extensive experience installing, maintaining, and upgrading telepresence systems from leading suppliers such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can work with your in-house IT support group, your ISP, and your telepresence technology vendor to assist your company increase the business value of your telepresence ecosystem.
MySQL Clustering Specialist
Business Analytics Contract Programming
Progent’s team of expert software programmers, relational database designers, and project managers can assist large businesses to complete development projects for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned project managers for high-level planning and project co-ordination or Progent can assist clients plug expertise gaps by providing relational database architects and software programmers experienced in building line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to incorporate SharePoint with additional applications like Microsoft SQL and Excel to create data-driven intranets and web portals. Progent also offers experience with multiple web development tools and can help businesses to create, enhance, repair, or migrate web-based applications to utilize the most current web technology.
Support and Setup Automated Desktop Inventory
ProSight Patch Management On-site Technical Support
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses advanced remote monitoring and management technology to keep your network operating efficiently by tracking the state of vital devices that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT management personnel and your assigned Progent consultant so any potential problems can be addressed before they can disrupt your business.
Support Remote Access
VPN Support and Setup
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size company deploy and support Cisco’s security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the flexibility to evolve with your growing business needs. Progent’s Cisco-Premier network experts support Cisco’s complete family of products aimed at eliminating information theft, virus and worm outbreaks, DDoS attacks, and other security risks to your information system. Progent can help you deploy Cisco products to get secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control foundation for user certification, permissions, and accounting from an easy-to-use Web interface.
Enterprise Active Directory Network Designers
Branch Office Information Technology Outsourcing Companies
For large organizations, Progent can leverage internal network support staffs by providing extensive experience in deploying critical Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or worldwide businesses with branch offices, Progent can perform as a seamless local extension of corporate network management. Progent’s enterprise consulting services include company-wide security, online branch office support, system design, Sarbanes Oxley compliance, project management, and world-class service for multiple location office environments based on Enterprise Windows 2000. Progent can provide field consultants and specialists to help with a site relocation or office move, or a system designer to help with setting up or using an Internet Data Center or co-location site.
Computer Network Support Small Office
Small Office Computer Help
Progent provides the help of Microsoft and Cisco-Premier IT support professionals to offer customers economical ways to help companies optimize the benefits of Microsoft and Cisco technology. For environments that range from remote offices to large enterprises, Progent's network consultants can show you how to improve your information system's e-mail infrastructure, protection, availability, performance, and system management.
SCCM 2012 Intune Integration Setup and Support
Engineer SCCM 2012 Site Hierarchy Design
Progent can assist you to plan for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to SCCM 2012 from a legacy device and application management platform or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your changing IT requirements. Also, Progent can help you to build an infrastructure that fully supports SCCM by providing advanced consulting support for associated Microsoft platforms including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Microsoft Azure Virtual Machines Contract Development
Azure cloud integration Outsourced Programming
Progent can assist businesses of all sizes to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify network administration and reduce equipment investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to understand the benefits and restrictions of various cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local apps and resources and ensure that you sidestep the typical mistakes small organizations make when migrating to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Google Android handhelds.
Office Word 2003 Specialists
Microsoft Word Online Professional
Progent's Office Word and Office 365 Word consultants offer a broad selection of economical remote support services to assist your organization to manage and troubleshoot your current Microsoft Office Word solution or assist you to upgrade to a current version of Microsoft Office Word. Services offered by Progent's Word experts include VBA programming, isolating and resolving compatibility problems between various releases of Word, integrating Word with different Office applications such as Office Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security consulting, smart phone integration, and online training sessions tailored for individuals or groups.
MRTG Technology Consulting Services
Online Support Services Nagios
Network monitoring typically involves observing a network’s resource utilization in order to uncover data traffic bottlenecks or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that work under Linux and can be deployed to observe multi-OS networks where UNIX and Windows operate together. Progent's network support engineers can show you how to use both these tools to tune and troubleshoot your network. Progent's Linux support services offer small businesses and developers help with administering and supporting UNIX and Linux systems that work with Microsoft-based technology.
PCLinuxOS Linux Consultant
Mandriva Linux Specialists
Progent's Linux consulting experts provide small companies and software developers help with managing and supporting Linux computers that run with Microsoft-based networks. Progent can give your organization access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad array of expertise provides you with a convenient single consulting firm to show you how to create and manage a secure and robust mixed-platform network and communications solution that allows Linux and Microsoft coexistence by integrating MS Windows with major Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Offsite Employees Video Conferencing Online Troubleshooting
Immediate Teleworker Video Conferencing Consultant
Progent can help small and medium-size organizations to deploy and troubleshoot conferencing solutions to allow their telecommuters to collaborate productively with colleagues and clients.
Remote Troubleshooting Microsoft ISA Server
Microsoft Proxy Server Remote Troubleshooting
Progent's certified Internet Security and Acceleration Server consultants have broad backgrounds creating corporate security solutions for IT networks with many locations, remote workers, and line-of-business eCommerce applications. A Progent ISA Server consultant is ready to help your small business design and deploy a configuration of Microsoft ISA Server 2004 that supports your IT security requirements without limiting your network.
Colocation Facility Onsite Technical Support
Internet Data Center Consultant Services
Colocation data centers make it possible for companies to share enterprise-class facilities for hosting network hardware that supports mission-critical applications. Progent's Microsoft and Cisco certified consultants can assist your company with all aspects of your colocation strategy including choosing and migrating to a colo facility, creating network topology, defining hardware, on-premises and remote troubleshooting, setting up offsite network management, and education your support personnel.
Microsoft ISA 2004 Server Specialist
Urgent ISA 2004 Server Network Consultant
Progent's certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with many sites, mobile users, and line-of-business web applications. Progent's Microsoft Firewall consultants are available to assist your small business in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your network protection needs without overly limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.
Home Based Cisco Consulting Job Opportunity
24-Hour Home Based Network Engineer Employment
Progent believes that a well architected and executed information system is a crucial piece for accelerating any firm's success, and Progent applies this philosophy in our own system environment. We have created a non-stop virtual office infrastructure that enables our staff consultants and certified contractors to deliver rapid and effective service, collaborate closely on sophisticated projects, and experience career and personal maturity by acting as part of a dynamic company ethos of personal drive and independence.
24 Hour Professionals Microsoft Teams and iPad
Largest Microsoft Teams with OneDrive Specialist
Progent can assist your business to design a migration to Microsoft Teams from Skype for Business Online and install, administer, and debug a cloud-based or hybrid implementation of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
ProSight network infrastructure documentation management Consultants
network infrastructure documentation management Services
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect information related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of the time thrown away searching for critical information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you’re making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require when you need it.
Open Now Office SharePoint Server 2010 Configuration
Online Technical Support Office SharePoint Server 2010
Progent’s Microsoft-certified consultants can provide businesses of any size consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web-based technology for intelligently coordinating people, groups and information. Microsoft SharePoint provides a central location for your employees or customers to access, organize, distribute and manipulate useful data, documents, and software and to interact with one another. Microsoft SharePoint enables faster and more intelligent decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services join workers, customers, workgroups and major tasks with the knowledge they’ve developed in a way that makes data convenient to find, retrieve and apply. Progent's certified SharePoint experts can help you to support your current SharePoint ecosystem or migrate to the current release of SharePoint Server or to SharePoint Online.
Small Office IT Consulting Microsoft Office 2000
Microsoft Office 2000 Security Consulting Services
Progent’s computer outsourcing services for small businesses feature planning Windows XP, .NET, and Microsoft BackOffice environments, coordinating migrations XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, online and on-site troubleshooting, resolving chronic integration issues, and producing a company-wide security plan. Progent can help you maximize network reliability and throughput via non-stop configuration, resilient network architecture, and proactive network monitoring. Progent also provides special project assistance for large-scale migrations and can help with requirements assessment, product inventory, bill of materials production, sourcing qualification, procurement logistics, and professional documentation. Progent’s computer outsourcing service also includes education for office productivity products such as Microsoft Office.
