Fast and Affordable Remote Help for Santa Rosa California Information Networks
Urgent Phone Technical Support for Santa Rosa NetworksFor companies in Santa Rosa California, Progent provides online help for computer systems based on Microsoft Windows, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier consulting experts have delivered remote troubleshooting to businesses in every state in the U.S. (Refer to recommendations from Progent's customers.) Progent also offers the consultation services of Cisco CCIE network specialists to help with challenging networking issues, plus the assistance of CISSP-accredited cybersecurity consultants to help with advanced security architecture and troubleshooting jobs.

Progent's online technical support experts provide excellent value due to the fact that they have the practical experience and have access to the sophisticated technology required to solve most information system problems rapidly. This lowers immediate expenses since solutions require fewer chargeable consulting minutes. Remote support also eliminates the cost of dispatching a consultant to your office. Your organization saves additionally in indirect expenses by reducing or eliminating system outages and associated costs due to business disruption, disgruntled clients, unproductive workers, and distracted management. Progent's advanced remote technical support experience is especially important for businesses that depend on public clouds for vital network infrastructure or applications such as Azure, Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite support may not be an alternative.

Progent's billing model for remote support is designed to stretch your network support dollar. Progent charges on a per-minute basis for phone consulting, so you are invoiced only for the services that you receive. Unlike many online service companies, Progent requires no service activation charge or minimum job duration. Progent's per-minute billing unit and clean model for billing save you from scenarios where quick fixes somehow turn into substantial tabs. Progent's penchant for solving problems quickly means your business spends less cash.

Progent's Online Consulting and Troubleshooting Services
Over the years, Progent has mastered a set of optimized tools and proven processes that allow the highest degree of efficiency for remote help and troubleshooting for information networks of any size. Progent provides secure VPN support for gateways from a variety of popular vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access enables the engineers of Progent's online support team to access your computer system remotely without compromising corporate security.

Progent's powerful service database system keeps detailed records for all service that Progent's customers have been provided. Progent's staff engineers have the benefit of the specifics of support rendered to each customer by every Progent consultant. This database of trouble tickets and repairs is structured as a quickly retrievable support database that enables Progent's remote technical engineers to share their experiences company-wide to ensure that the value of Progent's support grows over time. Progent's high-level accreditations and working associations with major industry leaders such as Cisco and Microsoft open up other massive support databases and allow quick response from vendors' internal engineering staff so Progent's remote consulting specialists are able to arrive at optimal resolutions quickly.

Remote support offered by Progent to clients in Santa Rosa California include:

ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent offers a family of affordable, flat-rate services designed to enable small and medium-size organizations to utilize the same cutting-edge IT solutions used by some of the industry's leading corporations. The ProSight line of network monitoring and management services covers all key aspects of modern networking such as email protection, behavioral-based threat defense, automated backup/recovery, infrastructure management, VM cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior analysis tools to guard endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily get by legacy signature-matching AV products. ProSight ASM protects local and cloud-based resources and provides a unified platform to manage the complete threat progression including blocking, infiltration detection, containment, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection services offer economical in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device management, and web filtering through leading-edge technologies incorporated within a single agent managed from a unified control. Progent's security and virtualization consultants can assist you to design and implement a ProSight ESP environment that meets your company's unique requirements and that allows you demonstrate compliance with legal and industry data security regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate action. Progent's consultants can also help you to install and test a backup and restore solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates and monitors your backup activities and enables rapid recovery of vital data, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can deliver advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your critical information. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top information security vendors to deliver centralized management and world-class protection for all your email traffic. The hybrid architecture of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's onsite gateway appliance adds a further level of analysis for incoming email. For outbound email, the onsite gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map, monitor, optimize and debug their networking appliances like routers and switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when potential issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, expanding your network, finding appliances that need important updates, or identifying the cause of performance issues. Learn more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your network operating efficiently by tracking the state of vital computers that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT personnel and your assigned Progent consultant so all looming problems can be addressed before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the apps. Since the environment is virtualized, it can be moved easily to an alternate hardware environment without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard data about your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of time wasted looking for vital information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you’re making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size businesses to get an objective evaluation of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how closely the deployment of your essential network assets adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits such as a more manageable Active Directory environment. Both versions also come with one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include simpler network management, better compliance with data security requirements, more efficient utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and higher availability. See more about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a phone discussion with a Progent backup/recovery consultant. The interview is intended to help evaluate your company's preparedness either to stop or recover rapidly following an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to collect information concerning your current antivirus tools and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient AV and backup environment that aligns with your business needs. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.

Additional Support Services Available from Progent
Progent offers the services of seasoned remote consulting experts for contract information technology programs. Progent's charges for longer-term consulting tasks are set based on the qualifications of the engineers involved. Progent's background in these special fields of computer technology allows customers to execute major projects economically and on schedule. Progent's project-based online engineering solutions include:

  • Help Desk Support
    Progent's Call Center service options for organizations with environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk Call Center services, shared Help Desk services, and Help Desk consulting. Progent's Standard Help Desk Services offer smaller businesses a comprehensive solution that handles all facets of remote Level 1 desktop support from service requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Progent offers service desk support at a substantial discount off Progent's regular desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to resolve challenging problems.

    Progent's Help Desk Call Center consulting expertise can support you in creating an efficient new Help Desk Call Center or enhancing your established organization, selecting or modifying Call Center software to address the unique needs of your company, or adding occasional phone support staff to work with your in-house Help Desk team during unusually busy scenarios such as software transitions, major updates, or rolling out new business software.

    Progent's Help Desk Call Center team of experienced network experts offers your clients in Santa Rosa California rapid contact with an efficient support group with years of background delivering telephone-based consulting and remote troubleshooting for computer environments powered by Microsoft, Cisco, macOS and OS X, UNIX, or Linux components. Progent's concentration is to give the Help Desk Call Center recognition as a major driver of business efficiency, and Progent's aim is to resolve rather than just record IT issues.

  • Business Applications Services: Education, Customization, and Problem Solving
    Progent's Applications Experts Group provides remote advanced consulting support and training in key business application fields including Enterprise Requirements Planning, MRP, custom financial systems, and CRM. Progent also offers consulting, custom development, and education for familiar Microsoft business applications such as Microsoft CRM, Microsoft Project, Office 365 Word, and Office 365 Excel. For more about Progent's consulting, custom programming, and education services, visit Progent's Business Application Experts Services.

  • Unified and Automated Management of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the management of hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10; seamless management of mixed-OS environments that include Linux, Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consultants offer world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to design and configure a new deployment of Microsoft System Center 2016, extend or tune an existing one, upgrade efficiently from a previous version of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring Services
    Progent offers businesses in Santa Rosa California remote IT infrastructure monitoring by providing System Center 2016 Operations Manager (SCOM 2016) expertise and Microsoft System Center 2012 Operations Manager support. Progent can adapt Operations Manager to suit your business so your IT support is proactive rather than reactive. By exposing emerging issues before they cause downtime, remote monitoring can head off inconvenient and expensive network crises. Progent can also deploy system monitoring products such as Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or macOS and OS X environments, Windows environments, or environments that incorporate multiple operating systems.
How Your Santa Rosa Business Can Contact Progent's Remote Technical Support Professionals
To get in touch with Progent about emergency phone-based assistance with Microsoft Windows, macOS and OS X, or Linux computer systems, go to Progent's Emergency Online Support, call 1-800-993-9400, or see Contact Progent. For companies and startups in Santa Rosa California, Progent's phone-based network support engineers can deliver effective and affordable system support the instant your business needs it. Long experience providing remote technical assistance has earned Microsoft Partner status for Progent's consultants and has helped Progent to develop world-class troubleshooting skills and to fine tune online access technology to fix computer problems rapidly while avoiding the expense and lost productivity that comes with in-person support visits.

Even if your Santa Rosa organization deals with a local freelance support technician or maintains an in-house organization that know how to handle typical computer problems, Progent’s Microsoft certified engineers are available to offer a convenient and seamless virtual expansion of your on-site resources for situations when your regular service personnel either don't have the availability or the expertise to address sudden system emergencies or especially complex integration problems.

Details of Progent's Remote Computer Support for Santa Rosa California
Progent's phone help, remote troubleshooting, network security expertise, and system administration services offer companies in Santa Rosa California unparalleled leverage for your support investment. Whether you require one-time telephone support and Internet-based network repair or ongoing Help Desk call center services and system management, Progent's experts can deliver your company enterprise-level IT support while allowing you to eliminate the expense and hassle of carrying a full-service in-house IT staff. Key features of Progent's National Remote Support services include:

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Partner consulting firm and Progent's head count, depth of technical expertise, refined support software, and familiarity with enterprise networking enable companies to escape the pitfalls associated with excessive reliance on smaller service firms, independent freelance consultants, or limited internal resources.

Progent stands out by providing:

  • Best Practices
    Progent’s team of Microsoft and Cisco Premier Certified experts average more than a decade of hands-on professional experience, in the trenches of IT service, performing a wide variety of IT projects for a large array of clients. Each Progent support professional shares a refined set of personal best practices which are incorporated into company-wide best practices training that Progent instills in its consulting team. This guarantees that you get not only expert IT skills, but also a support engineer with field-tested approaches for using computer knowledge to fix actual IT problems efficiently.

  • Value Pricing
    Progent's pricing policy is to bill for online support and on-site visits per minute. Consequently, you are invoiced only for received services. Progent does not demand a more expensive rate for off-hours or emergency support, and inside California or in areas where Progent offers on-premises support, Progent does not charge for travel except for emergency calls where on-site time is less than 4 hours. Also, Progent applies no initialization charge and requires no retainer for services delivered during regular business hours. Many service organizations demand substantial minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity does away with big invoices for fast repairs so you will not be tempted to allow less critical problems to fester.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching customers to handle technical issues that are within their scope, Progent is able to concentrate on delivering high-value services where Progent has few competitors. Companies who utilize trusted freelance consultants or who maintain in-house support staffs benefit when Progent passes on knowledge about new technology and tested processes to make their IT environments more robust, secure, and efficient.

  • Remote Network Monitoring with Microsoft System Center Operations Manager
    Progent is one of the only support firms to provide 24x7 network tracking services based on MS Operations Manager. MS Operations Manager allows your computer maintenance to be anticipatory rather than reactive. By anticipating potential problems before they cause downtime, network monitoring can keep your information network from painful and costly service losses.
How Does Our Company Start Receiving Online Technical Help from Progent?
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network support, visit Immediate Online Support.



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    Progent's Windows consulting experts can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Windows. Remote and onsite assessment and upgrade support for Windows 10 available from Progent's consultants include ROI analysis, project management, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile management, teleworker connectivity, data and identity security, streamlined provisioning and management, network infrastructure design, wired/wireless convergence, disaster recovery planning, group and personal training for network management personnel and users, and ongoing consulting support.

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    Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their reach, lower their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and speed up your return on investment.

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    Aironet Wave 2 Wi-Fi AP Information Technology Consulting

    Progent's Cisco-certified wireless consultants can assist businesses of any size to plan, deploy, manage and troubleshoot Cisco Aironet Wi-Fi access point solutions to provide the performance, coverage, density, scale, security and manageability needed for seamless connectivity between Wi-Fi and wired network infrastructure. Progent offers efficient online and onsite support for end-of-life and current 802.11ac Aironet wireless access points and Progent can assist you plan and maintain deployments of indoor and outdoor/industrial Aironet access points.

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    Progent offers the support of an accredited engineer with an extensive background integrating products from the leading telepresence vendors such as Cisco/Tandberg, Polycom, and LifeSize and can assist your company to plan, install, upgrade, or troubleshoot a video conferencing environment that protects your investment and optimizes the business value of your information network. Progent also offers the services of network infrastructure engineers who can assist businesses of all sizes to create and maintain a network that provides the performance, reliability, protection, and expandability required to support your video conferencing/telepresence solution.

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    • Example Application Microsoft Operations Manager
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    Before Progent’s Microsoft Operations Manager solution, system issues were handled reactively, after workers complained about them. With the benefit of proactive, computer generated warnings and trend reports created by Microsoft Operations Manager, Progent is now able to address server troubles before they becomes serious enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can deal with looming problems before clients suspect that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small company networks enterprise-class reliability, safety and productivity.

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    Progent’s computer outsourcing services for small companies feature planning Windows XP, .NET Server, and Microsoft BackOffice environments, coordinating upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-site repair, resolving chronic integration problems, and creating a comprehensive security plan. Progent can help you maximize system reliability and performance via zero-downtime configuration, redundant network topology, and proactive server monitoring. Progent also offers project management help for large-scale migrations and can help with needs definition, product identification, bill of materials production, sourcing selection, purchasing coordination, and full documentation. Progent’s computer outsourcing service also includes training for office productivity programs such as Microsoft Office XP.

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    • Juniper SA2500 SSL VPN Technical Support
    Juniper SSL VPN Router Protect

    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Progent offers the services of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee defines the basic competencies and international standards of performance that IT security managers are expected to master. It provides executive management the assurance that those who have earned their CISM certification possess the experience and capability to deliver efficient security administration and consulting consulting.

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    CCIE Expert Certified Meraki and Nexus Switch Computer Consultant

    Cisco's Meraki family of switches are designed for environments ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote consulting expertise to assist you to plan and deploy a productive network architecture based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, configure policies to ensure security, develop and validate a disaster recovery strategy, and troubleshoot issues associated with any facet of your Meraki deployment. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a unified networking infrastructure.

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    24-Hour Microsoft Windows 2003 On-site Technical Support

    The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of support in Microsoft integration, assures you success in identifying the version and configuration of Windows 2003 Server that aligns most closely with your business goals. Progent can also assist you with planning, installing, administering and troubleshooting powerful information technology solutions powered by Windows Server, and can assist your migration from Windows 2000 or Microsoft Windows NT.

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    • Microsoft Entourage and Exchange Remote Troubleshooting
    iPad and Outlook Web App IT Consultant

    Exchange Servers and Apple Mac computers can work together efficiently. Progent's Mac and Microsoft certified experts can help you install Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with colleagues who run Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can coexist, allowing Mac users to get and transmit messages, search the Exchange global address list, copy addresses, sync up appointments, and invite fellow workers to meetings via your Exchange account. Progent will verify that your Exchange Server is properly set up and that LDAP and Outlook Web Access are enabled. Progent also offers specialized one-on-one Entourage training.

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    Progent’s Microsoft-certified consultants can provide companies of all sizes consulting, troubleshooting, and development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web technology for efficiently coordinating people, groups and information. SharePoint provides a common spot for your workers or clients to access, manage, distribute and manipulate useful information, documents, and applications and to communicate with other people. Microsoft SharePoint enables faster and better decisions, more efficient sharing across groups and more economical business processes. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the knowledge they’ve developed in a way that makes data convenient to find, download and re-use. Progent's SharePoint experts can help your organization to support your current SharePoint solution or upgrade to the latest version of SharePoint.

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    For enterprises with branches in California or any region covered by Progent's engineers, Progent's Microsoft-Premier IT consulting professionals and certified Cisco system consultants can provide a range of IT consulting services such as project management, SOX compliance, site moves, corporate security, system architecture, on-site or remote emergency support, and troubleshooting for data center hosting facilities. A Progent IT architect can help you plan a multi-site information system that makes smart use of colocation facilities and Internet data centers. Progent’s Microsoft Certified consultants can help large corporations plan, deploy and support massive rollouts of the latest releases of Microsoft technology including Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent’s CCIE and CCNP consultants can assist you to deploy Cisco technology for connection solutions that incorporate basic, high-speed, integrated, and wireless networking.

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    Progent offers several security packages intended to provide larger corporations a professional and comprehensive network security evaluation from a group of certified security engineers. All Progent's network security assessment bundles incorporate a collection of services including automated scans from inside and from outside your corporate firewall, expert analysis of scan results by accredited security engineers, production of a report documenting the results, plus a live concise executive outbrief and an in-depth live review for in-house network administrators.

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    External Network Security Scan Specialist

    Progent provides small organizations a pair of low-cost network security evaluation scanning packages that include, at a set fee, remotely administered inventory scans of your security profile which are analyzed by professional information security engineers who interpret the data collected by the scan, present objective summaries of your existing security vulnerability, and offer recommendations for remediation. Progent offers two non-overlapping security inventory packages for external and internal security scanning that are priced to fit the restricted budgets of small businesses while offering enterprise-class evaluations of your IT network's exposure to assault.

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    • ASA 5580 Firewall Support
    Online Support Services Firewall

    Progent's Cisco CCIE-certified network infrastructure consultants can assist you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

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  • On-site and Remote Support Santa Rosa
  • SharePoint Server 2010 Consultants After Hours SharePoint Excel Services Support and Help
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    • Oracle database Programming Firms
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    Progent can provide affordable online access to an authorized Oracle database administration consultant or an Oracle application developer. Progent can provide comprehensive DBA services for any version of Oracle including 10g and 11g and can also assist you to plan, build, enhance, or fix Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Data Guard and Streams replication technologies and ASM file/volume manager.

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    • Internet Data Center Technology Professional
    Configuration Fault Tolerant Data Center

    Progent's Data Center consultants can show you how to select fault-tolerant data centers that match the particular needs of your business. High availability colocation sites are especially appealing to small businesses because of their low cost and simplified logistics compared to pursuing a do-it-yourself strategy. Trying to design an in-house data center that offers even a basic level of fault tolerance is financially prohibitive for the majority of small organizations. Progent is ready to help you reap all the advantages of high availability data centers and fault tolerant colo sites by providing a full range of consulting and maintenance services.

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    • Top Quality Cisco CCDA Career Opportunities
    Microsoft Certified Professional Employment

    If you are a network consultant with system support expertise, teaming with Progent and working for our clients will expand your skills through collaboration with our staff of mutually supportive, world-class consultants. Progent's commitment to offering network expertise and computer support to small and midsize companies will offer you the chance to work in depth with decision makers and contribute significantly to the growth of dynamic organizations. Also, Our virtual office network offers state-of-the-art technology for off-site support and wireless access to allow you to come up with fast solutions when you take on business-critical problems.

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    • Cisco DistributedDirector Remote Support
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    Progent offers high availability load balancing support that addresses system load balancing, load balanced program, LAN/WAN backbone routing, and content delivery products including F5 Networks 3DNS. fault tolerant load balancing technologies for which Progent can provide consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.

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  • Support Outsourcing Meraki Outdoor Wi-Fi AP Meraki 802.11ac AP Technical Support

    • Network Manager Microsoft
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    Progent’s IT outsourcing support offerings for small companies include designing Windows XP, .NET Server, and Microsoft BackOffice systems, managing migrations XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and in-person repair, resolving chronic IT problems, and creating a company-wide security strategy. Progent can show you how to maximize network reliability and throughput with fault-tolerant configuration, resilient network topology, and proactive server monitoring. Progent also offers project management assistance for large-scale migrations and can help with needs assessment, resource identification, BOM production, vendor selection, procurement coordination, and full documentation. Progent’s IT outsourcing help also includes education for office productivity packages such as Microsoft Office XP.

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    • Hybrid Office 365 solutions Engineer
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    Progent can help your business to understand the wealth of subscription options offered with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent offers expertise with cross-vendor environments that include Windows, macOS, and Linux operating systems. Progent can also assist your business to create and manage hybrid solutions that transparently combine on-premises and cloud-based products and services.

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    • Support Services Threat Management Gateway 2010
    Urgent Microsoft Forefront TMG Network Engineer

    Forefront TMG 2010 is based on the proven security capabilities of Internet Security and Acceleration Server 2006 and provides a centrally administered web gateway that delivers a single-server solution for an array of security functions such as an application layer and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront TMG 2010 provides comprehensive web security logging and reporting capabilities, allows custom reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be deployed as a virtual machine to cut costs and improve recoverability. Progent's Microsoft consultants can assist your company to design and execute pilot and production deployments; interface Forefront Threat Management Gateway with Windows 2008, Active Directory, SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Microsoft Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent can also help your organization to migrate smoothly to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

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