Fast and Affordable Remote Technical Support for Santa Rosa California Networks
Immediate Remote Support for Santa Rosa NetworksFor companies in Santa Rosa California, Progent offers remote help for computer systems powered by Microsoft Windows, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Certified consulting experts have delivered online troubleshooting to companies in every state in the United States. (Refer to recommendations from Progent's clients.) Progent also can furnish the consultation services of Cisco CCIE-qualified engineers to handle challenging networking problems, plus the services of CISA and CISSP-certified cybersecurity consultants to handle advanced security architecture and troubleshooting issues.

Progent's online technical support experts offer exceptional value due to the fact that they have the real-world experience and are equipped with the sophisticated technology needed to resolve the majority of information system problems rapidly. Efficient support reduces immediate costs since service calls require minimal billable minutes. Online help also avoids the cost of dispatching an engineer to your location. Your company benefits even more with indirect expenses by reducing or avoiding network outages and related costs stemming from business disruption, upset clients, unproductive workers, and de-focused executives. Progent's extensive remote consulting experience is especially helpful for organizations that rely on public clouds for vital network infrastructure or applications such as Azure, Exchange Online, Amazon AWA, Google Cloud, or where on-premises tech support may not be useful.

Progent's billing policy for remote help is designed to leverage your network support dollar. Progent bills by the minute for phone consulting, so you pay exclusively for the support that you actually get. Unlike typical remote service companies, Progent asks for no initialization surcharge or minimum payments. Progent's per-minute billing unit and clean policy for billing eliminate situations where quick repairs manage to end up as substantial tabs. Progent's penchant for handling problems efficiently means your business saves money.

Progent's Online Consulting and Troubleshooting Services
Through years of experience, Progent has fine tuned an array of optimized tools and field-proven processes that allow the highest level of effectiveness for remote technical support and troubleshooting for IT networks of all sizes. Progent offers safe Virtual Private Network support for gateways from multiple popular companies such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN access enables the consultants of Progent's Technical Response Center to communicate with your environment without compromising corporate security.

Progent's sophisticated technical support database application includes detailed documentation for all service that Progent's customers have received. Progent's authorized engineers have the benefit of the specifics of all help rendered to each Progent customer by every Progent consultant. This archive of problems and fixes is organized as a conveniently searchable support database that allows Progent's online technical engineers to communicate their experiences company-wide to ensure that the value of Progent's support services improves daily. Progent's extensive list of certifications and close relationships with important technology companies including Cisco and Microsoft open up other vast technical support knowledge bases and permit quick response from manufacturers' internal support staff so Progent's online consulting experts can determine the best resolutions promptly.

Online support services provided by Progent to customers in Santa Rosa California include:

ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent provides a selection of low-cost, fixed-price services designed to enable small and medium-size businesses to benefit from the same cutting-edge technology used by many of the world's leading enterprises. Progent's ProSight suite of IT management outsourcing services addresses all critical areas of modern networking such as email content filtering, security and compliance, automated backup/recovery, network infrastructure health monitoring, VM hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior machine learning technology to defend endpoint devices and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which routinely evade traditional signature-based AV tools. ProSight ASM protects on-premises and cloud resources and provides a single platform to automate the complete threat progression including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services offer affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge technologies incorporated within one agent managed from a single control. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP environment that addresses your company's unique requirements and that helps you prove compliance with government and industry information security standards. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent's consultants can also help you to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates your backup processes and enables fast restoration of vital data, applications and VMs that have become unavailable or damaged as a result of hardware breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery consultants can deliver world-class support to set up ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FINRA, and PCI and, whenever needed, can help you to recover your business-critical information. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading information security vendors to deliver web-based control and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a further level of analysis for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also help Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to map, monitor, enhance and troubleshoot their networking appliances such as routers and switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are kept current, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, locating devices that need important software patches, or isolating performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network operating efficiently by tracking the state of critical assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your designated IT staff and your Progent consultant so all potential issues can be resolved before they can impact your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be moved immediately to a different hardware environment without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard data about your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or domains. By cleaning up and managing your network documentation, you can save as much as 50% of time wasted searching for vital information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you’re planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to get an objective evaluation of the overall health of their information system. Based on a selection of the top remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable Active Directory (AD) system. Both versions also include one year of cutting-edge remote network monitoring and management. Advantages can include simpler management, improved compliance with government and industry security standards, higher utilization of IT resources, faster problem resolution, more reliable backup and restore, and less downtime. See more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service built around a phone interview with a Progent information assurance expert. The fact-finding interview is designed to help evaluate your company's ability either to block or recover rapidly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information concerning your current AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to create a cost-effective security and backup system that aligns with your business needs. For more information, refer to The ProSight Ransomware Preparedness Report Service.

Special Support Programs Offered by Progent
Progent offers the skills of world-class online consulting professionals for contract IT programs. Billing charges for ongoing development or consulting tasks are determined based on the level of expertise of the consultants involved. Progent's background in these important fields of information technology allows customers to complete major initiatives within budget and on time. Progent's special remote engineering services include:

  • Help Desk Call Center Services
    Progent's Help Desk service offerings for businesses with environments based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux technology include comprehensive Help Desk services, shared Helpdesk support services, and Call Center operations consulting. Progent's Standard Help Desk Services offer smaller organizations a comprehensive solution that manages all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Progent offers service desk support at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the additional option of rapid on-demand escalation to subject matter experts to resolve challenging issues.

    Progent's Help Desk consulting services can assist you in building an effective new Help Desk or revamping your existing one, evaluating or modifying Help Desk Call Center software to meet the unique needs of your business, or adding occasional online personnel to supplement your internal Help Desk team to handle unusually busy events such as software transitions, mass upgrades, or installing brand new applications.

    Progent's Help Desk Call Center team of seasoned information technology professionals provides your customers in Santa Rosa California fast assistance from a reliable network service resource with years of experience delivering phone consulting and online troubleshooting for IT systems that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's focus is to give the Help Desk Call Center recognition as a solid driver of business productivity, and Progent's target is to resolve rather than simply document IT problems.

  • Business Applications Support: Education, Custom Programming, and Problem Solving
    Progent's Applications Consulting Group provides remote advanced consulting expertise and training in specific business application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting expertise, custom development, and training for popular Microsoft business applications such as Microsoft CRM, Office Project, Office 365 Word, and Office 365 Excel. To find out additional information on Progent's expertise, custom development, and training offerings, refer to Progent's Business Application Experts Team.

  • Centralized and Automated Management of Hybrid Cloud Environments
    System Center 2016 unifies and automates the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10; seamless management of multi-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer world-class remote and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and configure a new deployment of System Center 2016, expand or tune an existing one, upgrade smoothly from a prior release of System Center, or debug your System Center environment.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent offers organizations in Santa Rosa California online hybrid network monitoring and reporting by providing Microsoft System Center 2016 Operations Manager consulting and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can tune Operations Manager to suit your environment so that your network maintenance is proactive and automated. By detecting possible trouble spots before they result in full-scale emergencies, automated monitoring can minimize inconvenient and expensive service crises. Progent can also use network monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft Windows environments, or networks based on a combination of OS platforms.
How Your Santa Rosa Business Can Contact Progent's Remote Technical Support Experts
To get in touch with Progent about emergency remote help with Microsoft Windows, Apple macOS and OS X, or Linux environments, go to Progent's Nationwide Phone-Based Help, telephone 1-800-993-9400, or refer to Contact Progent. For companies and new ventures in Santa Rosa California, Progent's online network support specialists are ready to deliver effective and cost-effective IT help whenever your organization requires it. Long experience delivering remote tech support has earned Microsoft Partner certification for Progent's team of engineers and has enabled Progent to acquire high-end troubleshooting capability and to refine online access technology to solve computer problems quickly while eliminating the expense and lost productivity associated with in-person service calls.

Even if your Santa Rosa business works with a regular freelance consultant or maintains an in-house IT staff that know how to handle typical network problems, Progent’s Microsoft and Cisco certified consultants can still offer an easy and transparent virtual extension of your on-site resources for situations when your regular service personnel either lack the bandwidth or the knowledge to address unexpected system crises or especially challenging integration problems.

Features of Progent's Remote Computer Services for Santa Rosa California
Progent's online support, remote troubleshooting, network security consulting, and network administration services give offices in Santa Rosa California the greatest leverage for your IT investment. Whether you require one-time telephone support and remote network repair or full-time Help Desk services and system management, Progent's experts can provide your business world class network support while allowing you to avoid the expense and administration overhead of carrying a full-service internal IT organization. Key features of Progent's National Remote Support services include:

How Is Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner consulting company and Progent's number of employees, range of IT background, fine tuned support software, and familiarity with corporate IT enable companies to escape the pitfalls of excessive reliance on smaller consulting organizations, independent freelance service providers, or limited in-house resources.

Progent adds value by providing:

  • Proven Methodology
    Progent’s staff of Microsoft and Cisco Certified experts average more than a decade of real-world professional background, at the forefront of IT service, performing a broad variety of technical tasks for a large array of clients. Each Progent support professional shares a proven set of personal best practices which are combined into company-wide best practices standards that Progent teaches its consulting personnel. This means that you get not just expert technical capability, but also a support engineer with proven approaches for applying technical knowledge to repair actual IT problems quickly.

  • Value Pricing
    Progent's pricing model is to bill for phone support and in-person visits by the minute. Consequently, you owe only for delivered services. Progent does not demand a higher rate for after-hours or priority service, and within California or in regions where Progent offers on-site service, Progent does not charge for travel time except for emergency support where on-site time is less than 4 hours. In addition, Progent imposes no initialization charge and asks no monthly commitment for services provided during normal working hours. Many support organizations impose substantial minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity eliminates big invoices for quick repairs so you won't be tempted to permit minor problems to fester.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching customers to deal with problems that are within their comfort zone, Progent can concentrate on providing hard-to-find services where Progent faces little competition. Businesses who utilize trusted freelance consultants or who maintain internal support staffs benefit when Progent passes on information about new technology and tested processes to make their IT environments more reliable, secure, and productive.

  • 24x7 Server Monitoring with Microsoft Operations Manager
    Progent is one of the few support firms to provide round-the-clock remote monitoring services powered by Microsoft Operations Manager. MS System Center Operations Manager causes your network maintenance to be proactive rather than reactive. By uncovering possible problems before they result in lost productivity, system monitoring can save your IT network from stressful and expensive service disruptions.
How Does My Business Start Receiving Online Network Help from Progent?
To get started with Progent's Nationwide Remote Support services or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT support, go to Immediate Online Support.



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    Besides providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Microsoft Dynamics AX ERP Software, Dynamics NAV, Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, management help, upgrade support, and one-on-one or group webinar training classes customized to meet your particular requirements. Progent's consultants also can help you integrate and maintain a secure, reliable server and communications foundation to support your ERP, MRP and accounting applications.

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    Nexus switches are engineered to provide the throughput, expandability, uptime, cloud readiness, density, data protection and ease of management needed to function as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide remote and onsite consulting services to help you to plan an optimal network architecture, build test environments to validate your switching solution, deploy Nexus switches, create and enforce appropriate policies, perform security and compliance evaluations, configure advanced monitoring, fully utilize resources through virtualization technologies, analyze and repair switching and routing issues, maximize system performance, plan for expected growth, and take advantage of the powerful high-availability (HA) features available for Nexus products. Progent can also help you to migrate efficiently from outdated Nexus models or Catalyst switches to up-to-date Nexus platforms.

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    If you want to revamp your corporate web site, build internal websites for applications such as HR or employee education, establish a high-impact web presence for a new venture, or write line-of-business, data-driven specialized web applications, Progent can provide skilled and proven web developers. Progent's experts can also show you how to build and manage a safe, fault-tolerant server and communications infrastructure, including remote and wireless access, to run your web solutions.

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    Progent’s high availability inter-site connectivity and fault tolerant system connection consultants can help small organizations create non-stop Interoffice connectivity by means of redundant system architectures featuring automatic failover. Progent’s Cisco Certified Internetwork Experts can plan and deploy ultra-reliable Inter-office connections based on fault tolerant EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over can provide economical non-stop interoffice networking.

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    Progent provides several basic types of Call Center support : Microsoft Helpdesk Outsourcing Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco experts offers your clients easy access to a reliable technical resource with extensive experience delivering phone support and online repair for networks powered by Microsoft technology. Progent's focus is on earning the support Call Center a respected image as a key contributor to company productivity. Progent's goal is to resolve rather than merely record problems.

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    Microsoft Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and PSTN calling. Microsoft Lync 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines management through integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified unified communications consultants can provide online and onsite support to assist you to maintain and troubleshoot your existing Lync 2010 environment or assess the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help your organization to design and carry out a smooth Skype for Business migration.

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    Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size businesses to obtain an objective evaluation of the overall health of their information system. Based on a selection of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how closely the configuration of your core network assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits such as a cleaner and more secure Active Directory environment. Both versions also offer the long-term benefits of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include easier management, better compliance with government and industry security standards, higher utilization of network assets, quicker problem resolution, more reliable backup and restore, and increased uptime.

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    Progent's Cisco Jabber consultants offer online or onsite expertise to assist businesses of all sizes to plan, deploy, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide in-depth expertise for all the technologies that make up building a cohesive Cisco Jabber collaboration solution such as Cisco network appliances and management tools, Microsoft Office applications, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi systems, cyber security, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a cohesive collaboration solution.

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    Progent’s Cisco-Premier technology experts provide professional PIX Firewall consulting services covering design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and safe connectivity services. Extending from compact, easy-to-install desktop appliances for small businesses and home offices to modular gigabit products, Cisco PIX firewalls provide a healthy combination of security, speed and reliability for information networks of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and connectivity services, including powerful application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive administrative tools. Progent’s Cisco consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent's Cisco-certified Catalyst Wi-Fi 6 AP experts offer affordable remote and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).

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    Before Progent’s MOM-based solution, system problems were handled reactively, once workers complained about them. With the help of proactive, computer generated warnings and trend analyses created by Microsoft Operations Manager, Progent is now able to address network issues before they grow to be critical enough to impact network availability. Thanks to MOM, Progent can deal with looming problems before customers suspect that the problems are there. Progent supports MOM 2005 and MOM 2000 to offer small company networks enterprise-class reliability, security and productivity.

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    Progent's Microsoft-Certified SQL Server engineers offer an array of support services to assist small businesses to plan, implement, administer, and repair MS SQL Server 2008 solutions so that they gain the optimum competitive advantage from Microsoft's state-of-the-art information management technology. Also, Progent offers expertise for system infrastructure, company-wide security, and custom software programming to optimize the strategic benefit of your information network.

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    Progent's Cisco-premier CCIE network engineers can assist you to manage your existing PIX 500 or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, integrate, tune, administer and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services

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    Progent's Cisco-certified IT engineers can help you build an economical, fault tolerant Internet configuration solution that can achieve non-stop Internet access through a wide range of high availability Internet access technologies including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide CCIE professionals to show you how to utilize the most current techniques for 24x7 Internet connections to implement an affordable, completely redundant Internet interface with automatic failover and other capabilities to deliver fault tolerant Internet availability.

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