Santa Rosa Teleworkers Solutions Support
Voice/Video Conferencing Solutions Consulting and Support Services
Enlarging your telecommuter workforce can have a significant effect on IT infrastructure, cybersecurity, and company workflows. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, manage, optimize, and debug IT environments that incorporate work-from-home employees. Progent can help your Santa Rosa organization to pick the right technologies and follow leading practices in creating and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and returns maximum value. Progent can provide services ranging from as-needed expertise for getting you past challenging technical bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.
Progent can help Santa Rosa, California companies to with any facet of creating a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, endpoint security, data protection solutions, and streamlined management.
Voice/Video Conferencing for Remote Workers
A broad selection of voice/video conferencing products from leading technology companies enable virtual meetings, video and voice conferencing, chat sessions, and screen/content sharing for both local workers and telecommuters. Many companies use multiple conferencing products to accommodate their different partners and clients. Progent can help your organization to manage your existing conferencing ecosystem and enhance the productivity of your at-home workforce.
- Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, instant messaging, audio and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist your company to configure and manage Skype for Business client software to accommodate your at-home employees. For details about Progent's support services for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's multiuser video phone app for iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. For details about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for training. For details about Progent's support expertise for Webex as well as for additional video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and content with capabilities such as voice/video conferencing, threaded chat, plus file sharing. For details about Progent's consulting expertise for Teams as well as for additional Office 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these conferencing platforms and assist your business to tune your WAN infrastructure to host them.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive work-from-home solution for your Santa Rosa, California company, call
An index of content::
Exchange admin center Remote Support Services
Immediate Hybrid Office 365 and Exchange Online Technical Support
Progent can assist your business to understand the wealth of subscription plans available with Office 365 and configure your network with Office 365 in a way that delivers top business value. Progent supports multi-platform environments that include Windows, macOS, and Linux software. Progent can also help your business to create and manage hybrid ecosystems that seamlessly integrate on-premises and cloud products and services.
Computer Consultants Hyper-V 2016 Migration
Windows Server Hyper-V 2016 Migration Online Technical Support
Windows Hyper-V 2016 utilizes key technologies first developed for and refined on Azure, among the world's largest public clouds. This pedigree significantly enhances the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving data security, availability, scale, manageability, reliability and disaster recovery. Progent’s Microsoft-certified consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your organization, configure pilot systems to confirm the ability of Hyper-V 2016 to run your vital workloads, plan an efficient network architecture for a cloud-based or hybrid deployment, create and execute a smooth migration strategy, train your IT management and support personnel, and deliver as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 solution delivers maximum business value.
Meraki Switch Redundancy Support and Setup
Meraki and Catalyst Switch Support and Setup
Cisco's Meraki line of switches are intended for sites that go from branch offices to large campuses. Progent's Cisco-certified consultants can provide cost-effective remote consulting to help your company to plan and deploy a productive network solution based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, define policies to ensure security and compliance, develop and validate a disaster recovery plan, and troubleshoot issues related to any facet of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to build a cohesive networking solution.
MozyPro Technology Professional
Technology Professional Mac Backup
Progent can provide economical online support from engineers skilled in a wide array of products and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux servers and desktops as well as laptops and handhelds. Progent offers expertise for leading data protection products such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent can assist your company to install, upgrade, or maintain backup solutions for a range of topologies such as on-premises, remote, cloud, or hybrid.
Office SharePoint Server 2007 IT Consultants
Consultant Windows SharePoint Services
Progent’s Microsoft-certified experts can provide organizations of any size consulting, troubleshooting, and development services for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web technology for intelligently coordinating people, teams and information. SharePoint Server provides a central location for your workers or clients to access, organize, distribute and manipulate relevant data, documents, and software and to communicate with other people. SharePoint allows faster and more intelligent decisions, more effective sharing across groups and more streamlined business practices. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the knowledge they’ve developed in a way that makes data convenient to find, retrieve and re-use. Progent's SharePoint consultants can assist you to maintain your existing SharePoint ecosystem or migrate to the current version of SharePoint Server or to SharePoint Online.
Juniper Junos J-Web Security Organizations
Juniper Junos BGT Cybersecurity Firms
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Barracuda Backup Troubleshooting On-site Support
Barracuda Backup and VMware Remote Troubleshooting
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can include a custom-designed hardware appliance built by Barracuda or a virtual appliance with comparable features but which uses your existing storage infrastructure. Barracuda Backup safeguards critical company data generated locally, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting services to help you to design, configure, manage and troubleshoot a BDR system based on Barracuda technology.
Cisco Network Management Networking Support
Remote Cisco Certified Expert Network Consulting Organization Network Management
Progent's Cisco-Premier network consultants can help you to use Cisco's network management utilities alongside a variety of powerful third-party products to build a complete network management solution in order to keep your environment running smoothly, fully utilize limited resources, protect your data, recover rapidly from device breakdown or deliberate attacks, and allow you to add or repurpose network resources sensibly and economically as your company grows.
Services Documentation Integration Services
Service Reports Remote Troubleshooting
Progent uses a sophisticated service reporting system that records and organizes complete documentation for all delivered support activities. Unlike some independent consultants or small support organizations who offer minimal documentation or specifics of services performed, each service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the support documentation transmitted by every staff member to every client. The discipline of detailing and archiving support records allows more effective support and eliminates a slew of typical problems such as when a support customer is virtually held captive to a consultant who refuses to release vital service information.
Web Development Companies
Microsoft Access Report Coding
For custom application development, Progent can provide programming experts to write business software in areas such as eCommerce, web site design, Microsoft Dynamics packages including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Internet Information Services to build custom eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent can provide experts in a wide range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Integration Services Colo
24-7 Colocation Center Consultant Services
Colocation sites make it possible for companies to share enterprise-class facilities for hosting computer hardware that supports vital applications. Progent's Microsoft and Cisco certified consultants can assist your small business with all aspects of your colocation strategy including choosing and migrating to a colo facility, creating network topology, defining hardware, on-premises and on-line troubleshooting, setting up offsite network administration, and education your IT staff.
Lync Server 2013 Edge Server Pool Engineers
Biggest Consultancy Lync Server 2013 topology
Progent's Microsoft-certified consultants can assist your company to assess the benefits of Lync Server for your business and can assist you to plan and execute a rollout of Microsoft Lync Server that centralizes the administration of Instant Messaging and Presence and improves the output of your in-house employees, at-home workers, and smartphone users. Progent can also assist you to carry out an efficient migration to Lync Server 2010 from Office Communications Server or from Microsoft Live Communications Server, integrate Lync Server 2010 with Microsoft Exchange, SharePoint, and Microsoft SQL Server, show you how you can use Lync Server to enhance the team-computing functions of MS Office applications, and provide training and continuing technical support for Microsoft Lync Server and other Microsoft products.
Network Consultant Windows Server 2012R2 Hyper-V
Windows Server 2012 R2 Engineer
Progent's Microsoft-certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and rollout strategies, tune your network for local, multi-site, cloud-based, and hybrid environments, train your IT management staff, develop a corporate-wide security plan, streamline IT administration, help with application development, and generate and test a disaster recovery/business continuity plan.
System Engineers Mid-size Office
Cisco Experts Small-Medium Business Network Consultant
Progent offers IT support for mid-size businesses with 100 to 250 network users. The mid-size business or work group has typically been an overlooked part of the market for network support expertise. The overhead and service access practices of major outside support firms make them excessively costly for the ordinary mid-size business or small medium business (SMB), which usually has a modest IT budget with which to maintain an information network whose complexity and sophistication are often similar to the information systems of much larger companies. Progent's service delivery model, which takes full advantage of online support, virtual office technology and 24x7 network monitoring, significantly lowers the network maintenance costs of an SMB while offering the mid-size company with enterprise-level support from certified, world-class consultants with background in a wide array of midsized business technologies. If your medium size organization or small business is looking for the quality of network support needed for a medium size organization without budgeting big-company prices, you need Progent.
64-bit Computing Consulting
64-bit Server Technical Support
Progent’s Microsoft-certified engineers can assist you to enhance your application servers and/or workstations from 32 to 64 bits. Progent can help you to understand the risks and advantages of moving to 64-bit computing, design an affordable migration process that minimizes business interruptions, and deliver economical, professional online support to assist your organization to configure 64-bit operating systems and applications on your current hardware.
Linux Consultancy
Award Winning Specialist Linux
Progent's UNIX platform consulting services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise offers you a convenient one-stop source to show you how to create and maintain a protected and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms such as RedHat, SuSE Linux, Debian GNU/Linux and Slackware.
CCIE Certified Technical Consultant Video Conferencing
VoIP Phone System Support and Integration
Progent's CCIE-certified networking experts can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
SQL Server Capacity Planning Design
SQL Server Replication Services
SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the rapid development of cutting-edge high-end programs that can provide your business a significant competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET platform.
Cisco Firesight Remote Support
Firepower Services Consultant Services
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer centralized management and automation of modern security features such as application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to design and carry out an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally manage network environments that span local offices, data centers, and cloud resources.
Gentoo Linux Specialists
CentOS Linux Remote Troubleshooting
Progent's Linux support experts provide small businesses and software developers support for administering and maintaining Linux systems that operate with Microsoft-based networks. Progent can give your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide range of expertise provides you with an easy single consulting firm to show you how to build and maintain a secure and reliable mixed-platform network and communications solution that allows Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Security Company Check Point 15000 Firewalls
Check Point NGX VPN Network Security Audit
Progent's Check Point Software experts can show you how to choose and deploy Check Point Firewall and VPN utilities and appliances based on Check Point Software's technology to offer an affordable and effective security defense for your corporate network. Progent can also show you how to configure other Check Point products including ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other suppliers and provide a central source for on-going network support, administration, education, and consulting expertise.
Information Technology Consulting 64-bit Upgrade
64-bit Migration Consulting Services
Progent’s Microsoft-certified consultants can assist your organization to update your application servers or workstations from 32 bits to 64 bits. Progent can help you to calculate the risks and advantages of migrating to 64-bit computing, design an efficient migration strategy that minimizes business disruptions, and provide inexpensive, expert online help to assist your company to configure 64-bit software and application programs on your current computers.
WatchGuard Firebox M670 Firewall Secure
WatchGuard Firebox M570 Firewall Technology Consulting Services
Progent provides consulting expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard Firewall product that aligns with your security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewall solutions.
SCCM 2012 Asset Inventory Online Help
MCSE Expert Certified SCCM 2012 Mobile Device Management Technical Consultant
Progent's Microsoft-certified consultants can assist you to plan for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from a legacy change management solution or assist you to modify your existing SCCM 2012 environment to support your changing IT needs. Also, Progent can assist you to build an infrastructure that extracts the most value from SCCM by delivering expertise with related Microsoft technologies such as Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services (IIS).
24x7 Consulting Exchange 2007 to Exchange 2010 Upgrade
Microsoft Exchange Server 2010 Upgrade Consultancy
Progent offers comprehensive help for each phase of your Microsoft Exchange 2010 migration including outsourced or co-sourced project management, site readiness preparation, project planning, specification of new software and equipment required, suggested vendor sourcing, pilot verification at customer site or at Progent's test facility, setting up temporary coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the production system, decommissioning the old system, and webinar training for customer's support group and end users.
Professionals City Government
Cisco Certified Expert City Government Technology Professional
Progent has extensive experience providing a full-spectrum of remote IT consulting and urgent troubleshooting services to local governments and schools throughout the U.S. Progent is one of the pioneers in providing advanced online IT support and has delivered IT solutions to clients in all 50 states. Online support saves travel expenses and resolves problems faster than on-premises service calls.
Open Now Cisco Firepower integration Information Technology Consulting
Firepower Computer Consulting
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost compared to Cisco's popular ASA 5500-X firewalls and offer centralized management and automation of modern security features like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to plan and execute a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's security services to create and centrally manage network environments that span local offices, data centers, private clouds and public clouds.
wireless IP phone integration Support
wireless IP phones and Meraki APs Information Technology Consulting
Cisco's wireless VoIP phones are hardened Wi-Fi handsets designed for workers who are on the move within campus, hospitality, health-care or other environments where IT management requires user endpoints that provide more administrative control, security and durability than is possible with the Bring-Your-Own-Device mode of workplace communications. Integration of Cisco's wireless VoIP phones usually demands that IT teams set up and optimize many key pieces of your Wi-Fi infrastructure such as access points, routers, wireless LAN controllers, and network management tools. Progent's certified consultants offer remote and onsite support to help you create and manage a Cisco wireless VoIP phone deployment by providing services that range from debugging the set up of an IP phone or AP to providing project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.
ProSight Email Content Filtering Policies Specialist
Professional Email Black Lists
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide web-based management and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a further level of analysis for incoming email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.
Google Cloud VPN Consultants
Microsoft and Cisco Certified Expert Engineers Google Cloud VPN
Progent offers affordable online and onsite consulting to help organizations of any size to move any portion of their critical IT resources to Google Cloud Platform services. This can save management hassle and equipment expense and enable access to Google's state-of-the-art machine learning tools. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, system design, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security.
Consulting SPS 2007
Microsoft Certified SharePoint Server 2007 IT Consulting
Progent’s Microsoft-certified consultants offer businesses of any size consulting, technical support, and application development services for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web-based technology for intelligently coordinating people, teams and data. SharePoint Server provides a common location for your employees or customers to access, organize, share and interact with relevant data, files, and applications and to communicate with other people. Microsoft SharePoint enables quicker and more intelligent decisions, more efficient sharing across groups and more economical business practices. Windows SharePoint Services join employees, customers, workgroups and major tasks with the information they’ve created in a way that makes data convenient to locate, retrieve and re-use. Progent's SharePoint experts can assist you to manage your current SharePoint environment or migrate to the current version of SharePoint Server or to SharePoint Online.
Training Macintosh
24/7 macOS Instruction
Progent can provide onsite education customized for people who wish to expand their understanding of the Apple macOS and OS X platform, Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar classes for macOS and Mac OS X applications.
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