Consulting Support Services for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were at one time among the most popular solutions for achieving anytime-anywhere access to messaging, calendars, web-based programs, and other vital business data. Progent offers Santiago, Santiago Metropolitan Region companies the services of BlackBerry-premier experts who can assist organizations to maintain existing BlackBerry deployments or migrate efficiently to a current smartphone solution.

As the sophistication of small business networks has increased, and as the need for world-class protection, dependability, and recoverability has grown to be the norm for organizations regardless of size, effective deployment and support of BlackBerry solutions has become increasingly difficult. To address issues such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small organizations frequently resort to outside consulting firms who offer expertise in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified engineers who can assist small businesses to design, manage, and repair BlackBerry environments affordably and efficiently, eliminating the need for an internal BlackBerry solutions expert and reducing the cost and stress of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of experience, combined with Progent's efficient remote support capabilities, provides small businesses an economical solution for integrating RIM BlackBerry products productively into their IT network.

Progent's experts can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, set up easy-to-use administration tools so you can track and support BlackBerry devices across your company, define security policies that make sense for your company, develop custom wireless software, and make sure that your network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered rapidly and thoroughly.

Consulting Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies management and support of BlackBerry devices, offering a single solution for handling critical jobs such as smartphone deployment, upgrades, and retirement while also providing a solid foundation for security and high availability. BlackBerry Enterprise Server (BES) supports transparent communication between Exchange, Groupwise, or Domino email platforms and BlackBerry handsets and supports remote synchronization.

BlackBerry BES Server Integration Support

BlackBerry BES Server provides a variety of data protection options beginning with automatic encryption of information transmitted between a BlackBerry device and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also permits excellent flexibility in adjusting levels of security to match the specific needs of your company's environment. Progent's BlackBerry authorized consultants can help you to select advanced security functions and enable them remotely. Examples of these wirelessly selectable security features are:

  • Lock down a smartphone
  • Wipe information from a misplaced or stolen smartphone
  • Disable Bluetooth functionality
  • Activate internal defenses against malware

BES Server also offers flexibility in determining mechanisms to keep users from installing or executing unsafe or unauthorized code. Progent can help you to select protective processes like:

  • List precisely which applications are permitted on the device
  • Block third-party applications from allocating non-volatile memory on the BlackBerry device
  • Determine what resources third-party software can access on the BlackBerry smartphone
  • Restrict the types of connections external software running on the BlackBerry smartphone can initialize
  • Block all third-party software from being installed or run on the BlackBerry device

Professional RIM BlackBerry Technical Services Offered Remotely from Progent
Progent's certified BlackBerry support specialists are available remotely to deliver expert assistance to businesses in the Santiago area or throughout Santiago Metropolitan Region. Progent's seasoned remote technical support experts have helped businesses resolve computer problems and reduce support costs in each state in the United States and built a substantial following of satisfied customers. (Refer to Progent's customer testimonials.)

Progent offers remote help for a wide array of issues associated with BlackBerry products including synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Major BlackBerry certifications earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can assist you to perform basic support functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified service professionals can also assist you to resolve a broad array of issues concerning synchronization, device detection, messaging consistency, web browsing, mobile connections, Instant Messaging, workstation software installation, and Desktop Redirector.

As a leader in delivering countrywide remote help for small company IT networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless technical support expenses at a minimum and, by handling issues promptly, maximizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, repair, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network needs analysis, solution design, deployment planning and execution, performance tuning, design of a high-availability architecture, information backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to create a wireless environment that meets your IT budget and supports your business strategy. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to support a BlackBerry Enterprise Server, assist you to determine which administration model and hardware products match your requirements, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make informed choices about alternatives for software editions, processors and storage, network design, and application configuration.

To maximize system security, Progent's BlackBerry consultant can help you to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security engineers to perform company-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry solution.

Contact Progent to Get Assistance from a RIM BlackBerry-Qualified Professional
If you wish to contact Progent about consulting help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.

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