Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry SupportBlackBerry mobile smartphones were once among the most successful products for achieving anytime-anywhere connectivity to email, scheduling, web applications, and other vital business data. Progent can provide Santos, São Paulo businesses the services of BlackBerry-premier experts who can assist businesses to maintain existing BlackBerry deployments or migrate smoothly to a current mobile solution.

As the sophistication of small company IT technology has expanded, and as the demand for world-class protection, reliability, and recoverability has become the norm for organizations of any size, successful integration and support of BlackBerry technology has become increasingly difficult. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and corporate databases, small businesses frequently turn to external support firms who specialize in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can assist small organizations to design, manage, and repair BlackBerry-based environments affordably and efficiently, doing away with the necessity for an internal BlackBerry technology expert and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of experience, combined with Progent's proven online service delivery capabilities, gives small businesses a budget-friendly solution for integrating RIM BlackBerry products seamlessly into their business information system.

Progent's experts can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and email infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, configure easy-to-use management tools to enable you to track and support BlackBerry smartphones across your business, define security policies that make sense for your business, develop custom mobile software, and make sure that your network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered quickly and safely.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Onsite IT Consulting
Progent locations in São Paulo Metro

City Address Phone Link
Barueri-Alphaville Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
Brazil
+55 (11) 3181 7794 Barueri-Alphaville Network Support Services
Campinas R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
Brazil
+55 (19) 3500 2542 Campinas Network Support Services
Guarulhos R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
Brazil
+55 (11) 3181 7402 Guarulhos Network Support Services
Jundiaí R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
Brazil
+55 (11) 4230 0538 Jundiaí Network Support Services
Santos Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
Brazil
+55 (13) 4040 4457 Santos Network Support Services
São José dos Campos Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
Brazil
+55 (12) 3600 2496 São José dos Campos Network Support Services
São Paulo R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
Brazil
+55 (11) 3197 4346 São Paulo Network Support Services
Sorocaba Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
Brazil
+55 (15) 3042 0807 Sorocaba Network Support Services


BlackBerry Enterprise Server Consulting and Technical Support
The BlackBerry Enterprise Server (BES) gives businesses a single and secure source for integrating BlackBerry wireless devices into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to connect to Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with workstations to achieve consistent information for collaborative programs like schedules, contact lists, tasks, instant messaging, and custom business software. Due to BlackBerry BES Server integration with Microsoft Exchange Server, users with BlackBerry handsets can have push-based access to Exchange email and to instant messaging-aware applications through Microsoft Communications Server and Lync Server support.

BlackBerry BES Server Consulting Services

Progent's BlackBerry-certified consultants can assist you to design, install, and support BlackBerry Enterprise Server (BES) so that you maximize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the cost of maintaining mobile workers.

How Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has earned accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry consulting skills range from resolving synchronization issues to architecting mobile productivity solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their respective skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry engineer has expertise in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to add and delete BlackBerry device clients on Microsoft Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, manage Exchange Server data flow, create, edit, and apply WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce management reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, repair, and document a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology needs assessment, system architecture, installation planning and implementation, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational objectives and to create a wireless system that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to support a BlackBerry BES Server, assist your organization to determine which administration approach and physical components match your requirements, and analyze your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make informed choices about options for software versions, server hardware and storage, network topology, and application configuration.

To optimize system protection, Progent's BlackBerry expert can assist you to select and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security specialists to run network-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry environment.

Call or Email Progent to Get Help from a BlackBerry-Certified Specialist
To get in touch with Progent about professional support for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.



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  • Les Kent has a 35-year track record of successful network integration, executive management, marketing, and operations. He has demonstrated a knack for developing sophisticated IT solutions in his roles as as a network designer, software developer, project manager, implementation expert, and problem solver for small companies, start-ups, and global corporations.

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    Progent's Microsoft-certified consulting experts have over a decade of experience designing, implementing, enhancing and repairing System Center Operations Manager solutions and can provide companies of all sizes expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or onsite technical support to help you to fix critical problems uncovered by SCOM 2012.

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    Microsoft Exchange 2013 includes major improvements to the functionality of Microsoft Exchange 2010 and introduces powerful innovations as well as a revamped architecture. These enhancements affect key facets of IT such as manageability, availability, compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible business benefits of upgrading to Exchange Server 2013, design a cost-effective validation and deployment plan, and educate your IT staff to manage your Exchange 2013 environment. Progent can also provide affordable online consulting and management services for Microsoft Exchange 2013.

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    Progent's Sun Solaris family support experts offer small companies and software developers assistance with administering and maintaining Solaris environments that operate with Microsoft-powered networks. Progent can give your business contact with Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of experience offers you an easy one-stop source to show you how to build and manage a secure and reliable cross-platform network and communications environment that supports Solaris and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.

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    Progent offers a wide array of affordable support services to assist you to install, configure, repair, and manage desktop PCs and notebooks based on Microsoft Windows, macOS and OS X, or various versions of Linux. Progent can offer onsite or online help for single machines or notebooks or work with your business to design and implement a large-scale migration to new or revised OS software and applications. Progent can also provide consultants and technicians to help your company to plan for and complete an office relocation or consolidation organized to cause minimal interruption to your productivity.

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    Progent can assist you in all phases of your migration to Microsoft Exchange Server 2016 including planning high availability architecture for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines, databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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