Consulting and Technical Support Services for BlackBerry Technology
BlackBerry ConsultantsBlackBerry mobile PDAs were at one time among the most popular solutions for maintaining location-independent access to email, calendars, web-based programs, and other critical business data. Progent offers São Paulo, São Paulo companies support from BlackBerry-premier experts who can assist organizations to manage their BlackBerry deployments or transition efficiently to a current mobile platform.

As the complexity of small business networks has expanded, and as the demand for world-class security, dependability, and disaster recovery has grown to be the norm for businesses of all sizes, effective integration and maintenance of BlackBerry technology has become more challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and shared databases, small businesses frequently turn to outside consulting firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the requirement for an in-house BlackBerry technology specialist and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, coupled with Progent's proven online service delivery capabilities, gives small companies an economical alternative for integrating BlackBerry products seamlessly into their business information system.

Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email systems work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to help you track and control BlackBerry devices throughout your business, recommend security policies that make sense for your company, develop custom mobile software, and ensure that your network infrastructure is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored rapidly and safely.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Onsite IT Consulting
Progent locations in São Paulo Metro

City Address Phone Link
Barueri-Alphaville Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
+55 (11) 3181 7794 Barueri-Alphaville Network Support Services
Campinas R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
+55 (19) 3500 2542 Campinas Network Support Services
Guarulhos R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
+55 (11) 3181 7402 Guarulhos Network Support Services
Jundiaí R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
+55 (11) 4230 0538 Jundiaí Network Support Services
Santos Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
+55 (13) 4040 4457 Santos Network Support Services
São José dos Campos Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
+55 (12) 3600 2496 São José dos Campos Network Support Services
São Paulo R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
+55 (11) 3197 4346 São Paulo Network Support Services
Sorocaba Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
+55 (15) 3042 0807 Sorocaba Network Support Services

Consulting Support for BlackBerry Enterprise Server
RIM's advanced solution for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated software enables Exchange Server, Domino, or Novell GroupWise users to transmit and receive emails that stay encrypted during transit to ensure optimum data protection. BES Server also streamlines a broad selection of critical administrative jobs ranging from BlackBerry setup and upgrades to mobile security and fault tolerance.

BlackBerry Enterprise Server Troubleshooting Help

Progent's BlackBerry-certified engineers can help you use BlackBerry BES Server to perform routine tasks such as:

  • Deploy and manage applications
  • Schedule device, application, and policy updates
  • Upgrade BlackBerry device firmware wirelessly
  • Manage user and group settings with BES Server's vast library of IT policies

Progent's BlackBerry-premier engineers can also help your company to utilize BES Server to implement key tasks not supported by the entry-level BlackBerry BES Server Express. These tasks include:

  • Configure and manage BES Server's fault-tolerant architecture based on VMware
  • Install BlackBerry smartphones remotely
  • Set specialized management roles
  • Automatically track and report on the overall health of your solution

How Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization issues to designing wireless productivity solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, troubleshoot, and produce documentation for a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology needs assessment, system architecture, roll-out planning and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to create a wireless solution that fits within your information technology budget and supports your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist you to determine which management model and equipment meet your requirements, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions concerning options for software versions, processors and mass storage, network topology, and application configuration.

To optimize system protection, Progent's BlackBerry-certified consultant can help your company to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security engineers to perform network-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry-certified engineer has support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to add and delete BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and manage storage groups, configure permissions, install the MDS and Instant Messaging, install push and pull access control lists, control Exchange Server data flow, generate, edit, and apply wireless LAN and VPN configurations, implement SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Consultant
If you wish to get in touch with Progent about consulting help for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.

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    Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, is the heart of Cisco's communications and collaboration portfolio. Unified Communications Manager and Unified CM Express offer a borderless IP-PBX by integrating closely with unified messaging apps like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's CCIE-certified consultants offer effective and affordable online and on-premises expertise to assist organizations of any size to create and maintain Unified CM environments by providing Cisco Unified Communications Manager integration and technical support services that deliver maximum productivity. Progent can assist with any aspect of Unified Communications Manager configuration and debugging in areas that include integrating VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, deploying Cisco ISR routers with CUBE VoIP networking support, creating Cisco UCS server failover systems for survivability, performance tuning, and integration with Microsoft Exchange and Skype for Business.

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    Nagios and MRTG are useful, free monitoring tools that run under the Linux OS and can be deployed to monitor UNIX environments, MS Windows networks, or multi-OS networks in which Linux and MS Windows run side by side. Nagios lets system managers to monitor network services such as POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher permits you to graph the traffic in and out of SNMP network appliances such as processors, routers, and switches. Progent's network monitoring experts can help you use both these programs to tune and repair your system.

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    Cisco's PIX 500 Series firewalls have reached end of life and Cisco may no longer offer support these devices. Progent still provides consulting assistance for Cisco's PIX firewalls to help you with maintenance and Progent can in addition help you determine whether to move up to more current firewall technology from Cisco. Progent's Cisco-certified specialists can help you design and carry out a smooth migration to Cisco ASA 5500-X Series firewalls based on leading practices.

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