Consulting Support for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were once among the most successful products for maintaining location-independent access to messaging, scheduling, web-based programs, and other critical business information. Progent can provide São Paulo, São Paulo companies support from BlackBerry-certified professionals who can help companies to manage existing BlackBerry deployments or migrate efficiently to a current smartphone platform.

As the complexity of small company IT technology has expanded, and as the demand for enterprise-class security, reliability, and recoverability has become the standard for companies of any size, effective deployment and maintenance of BlackBerry technology has become more difficult. To handle issues like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and shared databases, small organizations frequently turn to external support firms who specialize in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can help small organizations to design, administer, and troubleshoot BlackBerry environments affordably and effectively, doing away with the necessity for an in-house BlackBerry technology specialist and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of knowledge, combined with Progent's efficient online service delivery capabilities, gives small companies an affordable solution for integrating BlackBerry products seamlessly into their business information network.

Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange setup so that your data and messaging systems work efficiently with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft software, set up streamlined management utilities to enable you to monitor and support BlackBerry devices across your business, recommend security policies that are right for your business, customize mobile applications, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored rapidly and thoroughly.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Onsite IT Consulting
Progent locations in São Paulo Metro

City Address Phone Link
Barueri-Alphaville Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
Brazil
+55 (11) 3181 7794 Barueri-Alphaville Network Support Services
Campinas R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
Brazil
+55 (19) 3500 2542 Campinas Network Support Services
Guarulhos R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
Brazil
+55 (11) 3181 7402 Guarulhos Network Support Services
Jundiaí R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
Brazil
+55 (11) 4230 0538 Jundiaí Network Support Services
Santos Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
Brazil
+55 (13) 4040 4457 Santos Network Support Services
São José dos Campos Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
Brazil
+55 (12) 3600 2496 São José dos Campos Network Support Services
São Paulo R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
Brazil
+55 (11) 3197 4346 São Paulo Network Support Services
Sorocaba Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
Brazil
+55 (15) 3042 0807 Sorocaba Network Support Services


Consulting and Technical Support Services for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines management and maintenance of BlackBerry wireless handsets, offering a single platform for controlling critical jobs such as device deployment, upgrades, and deactivation and providing a strong infrastructure for security and fault tolerance. BlackBerry BES Server delivers transparent integration between Microsoft Exchange Server, Groupwise, or Domino email platforms and BlackBerry users and allows remote synchronization.

RIM BlackBerry Enterprise Server Configuration Assistance

BlackBerry Enterprise Server includes a variety of security options starting with automatic encryption of information sent between a BlackBerry wireless handset and BlackBerry BES Server based on Advanced Encryption Standard or Triple DES. BlackBerry BES Server also permits great flexibility in adjusting degrees of protection to meet the special needs of your mobile network. Progent's BlackBerry authorized engineers can help your company to choose powerful security features and enable them wirelessly. Examples of these over-the-air selectable security features include:

  • Lock down a BlackBerry smartphone
  • Wipe data from a misplaced or stolen smartphone
  • Disable Bluetooth functionality
  • Enable internal protection against malicious attacks

BlackBerry BES Server also provides versatility in determining ways to keep users from loading or executing unsafe or prohibited code. Progent can help you to choose blocking techniques like:

  • List precisely which applications are permitted on the device
  • Block external software from allocating non-volatile memory on the smartphone
  • Determine what functions third-party programs can access on the device
  • Restrict the types of access external applications running on the device can establish
  • Prevent all external applications from being loaded or executed on the BlackBerry smartphone

Professional BlackBerry Technical Support Services Offered Remotely from Progent
Progent's certified RIM BlackBerry engineers are available remotely to deliver prompt technical help to companies in the São Paulo area or anywhere in São Paulo. Progent's seasoned remote consulting team has helped businesses solve computer problems and reduce support expenses in each state in the U.S. and established a large base of loyal clients. (Refer to Progent's client testimonials.)

Progent offers remote consulting support for a broad array of technologies related to BlackBerry products such as wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry BES Server, and improving mobile security. Major RIM BlackBerry credentials earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can help your company to perform basic support functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters, modifying user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned service professionals can in addition assist your business to troubleshoot a broad array of problems associated with synchronization, handset recognition, email reconciliation, web access, wireless connectivity, IM, desktop application configuration, and Desktop Redirector.

As a leader in delivering nationwide remote help for small office networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile technical support expenses at a minimum and, by dealing with problems promptly, maximizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can assist you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures including resolving enterprise activation problems, adding and removing BlackBerry device clients, setting activation passwords, configuring wireless software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry consultants can also help you to use management software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES environment and help you to select and implement sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Exchange Server.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Expert
To get in touch with Progent about professional assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.



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    Progent's certified Windows Server 2003 engineers offer computer help and expert consulting services for the complete line of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 migration, configuration, administration, and support services include system design, deployment, project management, on-site and off-site technical support and repair, Help Desk services, CISM-certified security consulting, comprehensive outsourcing, and cost-effective co-sourcing.

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    Progent's certified SonicWall firewall experts can help you integrate, maintain, and troubleshoot SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and build protection into your business processes.

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    Progent offers enterprise clients the services of a NetApp-certified consultant for remote or onsite support for NetApp's entire portfolio of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN storage technology supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, security and compliance, high availability, and remediation. Progent can provide Tier 3 support to assist you to resolve issues with NetApp SAN storage environments efficiently based on best practices.

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    Cisco's Firepower NGFWs Firewalls provide a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and include centralized management of modern cybersecurity features such as application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to design and execute an efficient migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's cloud-based services to create and centrally control IT ecosystems that include local offices, data centers, and cloud resources.

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    Progent's Microsoft consultants can provide affordable online support and programming services to help you to plan, deploy, administer, and maintain SharePoint 2010 environments that can involve web sites that can function as portals, extranets, document management applications, wikis, data marts, business analytics, enterprise-wide search engines, workflows, and other utilities to promote and improve collaboration. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other databases as well as with Microsoft's popular desktop programs like Office Excel, Word, Outlook, and Project. Progent can assist you to upgrade from previous releases of SharePoint or adapt a mix of web applications into a consolidated and easily managed SharePoint 2010 environment.

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    Progent's Microsoft-certified professionals have over a decade of background delivering unified communications solutions for companies ranging from small offices to global corporations. Progent offers economical support for all editions of Microsoft Exchange Server to enhance email and virus security, configure high availability email environments, and facilitate off-site and mobile email connectivity. Progent’s Microsoft Exchange support services can help you in designing and carrying out a move from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange 2016 Server. Progent offers integration help for Windows 8, Windows 7, Vista, and Windows XP desktops running Office Outlook and can help you configure Outlook Web App for popular browsers. For email virus protection, spam blocking and data data leak protection, Progent offers Email Guard managed services.

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    Microsoft SQL Server 2016 offers significant improvements in speed, capacity, data security, high-availability, mobile computing support, and integrated BI. Innovations include PolyBase for processing structured and unstructured files simultaneously for big data applications, R language support, Always Encrypted mode, Mobile Reports, and seamless management of on-premises and cloud operations and services. Progent's Microsoft-certified consulting team can deliver remote and on-premises expertise to help organizations of all sizes to configure, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

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    Progent can assist businesses of all sizes to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce hardware investments. Microsoft Azure offers a wealth of public cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud computing models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and resources and ensure you avoid the typical mistakes small organizations make when migrating to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also show you how to configure firewalls and VPN tunnels and also to manage iPhones and iPads and Google Android smartphones and tablets.

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