Immediate Remote Technical Support for São Paulo São Paulo UNIX, Linux, or Sun Solaris SystemsFor small companies in São Paulo São Paulo, Progent offers help for information systems powered by UNIX or Linux or for environments that feature a mix of UNIX and Microsoft Windows technology. Progent has delivered online troubleshooting to businesses in all 50 states in the U.S. (Refer to Progent's client recommendations). In addition, Progent can furnish the expertise of CCIE-qualified network specialists for challenging infrastructure issues, plus the assistance of CISA and CISSP-certified security engineers to help with high-level security design and business continuity planning.

Progent's remote technical support engineers offer exceptional leverage due to the fact that they are equipped with the real-world experience and the sophisticated tools to solve the majority of information system problems rapidly. This reduces immediate expenses because service calls require a smaller number of chargeable minutes. Remote support also eliminates the expense of dispatching a consultant to your site. Your company saves even more in incidental expenses by minimizing or avoiding network downtime and associated losses resulting from business disruption, disgruntled clients, idle workers, and distracted executives.

Progent's billing model for remote help is designed to stretch your network support investment. Progent bills per minute for phone consulting, so you are invoiced just for the services that you receive. In contrast to many online support companies, Progent requires no service activation charge or minimum payments. Progent's one-minute billing unit and clean policy for billing avoid situations where speedy. minor solutions somehow turn into major tabs. Progent's skill at handling technical issues quickly translates into your business spending less money.

Progent's Remote Support Technologies
Through years of experience, Progent has fine tuned an array of customized technologies and proven processes which promote the maximum degree of effectiveness for online help and repair for small business IT networks. Progent provides protected Virtual Private Network support for VPN gateways from multiple leading vendors including Microsoft, Cisco, Juniper, Sonicwall and Checkpoint. Secure VPN technology permits the experts of Progent's Technical Response Center to communicate with your computer system remotely without compromising system security.

Progent's highly evolved technical support reporting application keeps detailed records for all support that Progent's customers have been provided. Progent's authorized service personnel have the benefit of the records of assistance provided to each Progent customer by every Progent engineer. This archive of anomalies and fixes is stored as a conveniently retrievable proprietary database that enables Progent's remote technical engineers to share their experiences with the whole team to make sure that the value of Progent's support services improves daily. Progent's high-level accreditations and working relationships with major industry leaders including Cisco and Microsoft permit access to additional extensive support databases and permit priority response from manufacturers' in-house engineering staff with the result that Progent's remote consulting experts are able to come up with the best resolutions promptly.

Initiate Remote UNIX, Linux, Sun Solaris, or macOS and OS X Computer Help from Progent
To access Progent's remote support in São Paulo São Paulo or to learn additional information about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If your company has an urgent need for network support, go to Immediate Urgent Support.

Online Support Services Available from Progent
Progent's remote network support professionals have advanced credentials in an extensive array of technologies. This breadth of IT skills enables Progent's consultants to address practically any emergency that may take place in a small company network. Credentials held by Progent engineers in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials earned by Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional, CCDA and CCDP.

To help companies with mixed-operating system networks, Progent also offers the services of engineers with advanced Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include CISM Engineers, CISSP network security experts, and CISSP-ISSAP consultants.

Online support available from Progent to companies in São Paulo include:

  • UNIX, Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based consulting services cover a wide range of computer technology including network infrastructure, messaging systems, network and process security, UNIX/Linux and Windows coexistence, virtual server technologies for server hardware consolidation and simplified administration, and transitioning from legacy systems to the latest Microsoft Windows or Linux-based environments. Progent's group-oriented methodology for solving network issues enables fast escalation, if necessary, to engineers with task-relevant experience to handle challenging scenarios. This expedites solutions of urgent problems, reduces network downtime, and cuts support expense.

    Progent's UNIX/Linux consultants can offer emergency remote assistance for resolving anomalies affecting UNIX, Linux, or Solaris systems powered by leading derivatives of UNIX including:

    Major Linux platforms for which Progent can provide expertise include:
    • RedHat
    • SUSE
    • Debian GNU/Linux
    • Slackware

  • Contact a Cisco Certified Internetwork Expert for Complex Network Troubleshooting
    Cisco CCIE Consultants for São Paulo São PauloThe Cisco CCIE certification is the highest accreditation for network infrastructure consultants, and indicates a consultant's network technology knowledge at the expert level. Cisco qualified CCIEs know how to deal with the most difficult problems surrounding network design, deployment, administration, security, and troubleshooting. CCIEs can cooperate on a privileged basis with Cisco's in-house engineers in isolating problems with IOS network management utilities and coming up with alternate approaches or identifying software patches. Cisco qualified CCIEs provide excellent cost-effectiveness because their deep expertise allows them to resolve the most difficult problems quickly. In common cases, less seasoned service providers can wrestle for many hours or even days with identical problems that a Cisco-qualified CCIE can resolve in minutes. Few service organizations make Cisco-qualified CCIEs accessible to assist small and mid-size businesses. Progent offers fast telephone access to a CCIE so your company can receive urgent support for complex network infrastructure issues that are impacting worker efficiency but are beyond the scope of your ordinary IT service providers. Progent's Cisco-qualified CCIE consultants can communicate with your computer system using the latest remote support tools to provide efficient, secure, and affordable diagnosis and remediation. Progent's Cisco-qualified CCIEs offer consulting for the complete line of Cisco's top-selling family of connectivity appliances including PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM modules, secure broadband and IS routers, Aironet wireless access points, Cisco Meraki cloud-managed access points, VoIP phones and systems, Catalyst Series switches, plus Virtual Private Network technology.

  • Certified Microsoft Windows Experts
    Windows Experts for São Paulo São PauloProgent's Microsoft-premier remote support engineers can provide network problem solving and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your company the expertise of support professionals who can help your company with a broad range of technology support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, Microsoft Exchange 2019 integration, MS Exchange 2016 migration, Microsoft Exchange 2013 configuration, Microsoft Exchange Server 2010 monitoring and support, SharePoint Server 2016 migration support, SharePoint Server 2019 design and deployment, Microsoft Teams expertise, Microsoft Skype for Business migration consulting, Lync Server management and Office Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager network monitoring, Project Server and Server Online planning, Small Business Server support, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition offers a full range of online desktop support and troubleshooting services including Windows 7 integration, upgrading to 64-bit workstation applications, configuring Office 2010, and automating Business Desktop Deployment.

  • CISSP, ISSAP, and CISM Premier Network Security Experts
    CISSP Premier Network Security Consultants for São Paulo São PauloProgent's accredited CISM and CISSP network security engineers offer a range of system protection solutions to improve the immunity of your UNIX, Linux, Sun Solaris, Apple Mac or Windows network against attacks or help you to recover quickly following a damaging breach. Security support services offered by Progent include: in depth security analysis using tools such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds tools and Netcat; fast cleanup after malicious attacks; installing firewalls; designing safe mechanisms for remote and mobile access; securing your email system from viruses, spam and DHA attacks; and establishing 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers advanced remote consulting support to help companies of all sizes integrate their IT infrastructure with popular public clouds including Microsoft Azure and Amazon AWS. Progent can assist you to design and manage cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-centric solutions or in hybrid topologies that utilize on-premises IT assets as well as cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a range of public cloud integration support services that include Office 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud integration expertise. Progent has over two decades of experience providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
Special Consulting Services Offered by Progent
Progent can provide the skills of world-class online consulting professionals for contract projects that small businesses frequently request. Progent's charges for ongoing development or consulting projects are set based on the level of expertise of the engineers assigned. Progent's experience with these important fields of computer technology allows customers to execute critical projects economically and on time. Progent's special online engineering services include:
  • Help Desk Expertise
    Progent's Help Desk support alternatives for small organizations with environments based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk outsourcing, Virtual Help Desk services, and Helpdesk process consulting. Progent's Standard Help Desk Call Center services are a convenient solution for smaller companies who don't have the money or time to assemble and manage an in-house Help Desk Call Center but who want quick access to an effective Help Desk with proficient telephone support plus the technical depth to escalate complex tasks to high-level consultants.

    Progent’s shared Help Desk services make it possible for your IT organization to split responsibilities for Help Desk services transparently between your IT team and Progent's large roster of certified desktop support technicians and subject matter experts. Progent’s shared Help Desk service is an advanced support solution built around the leading professional services automation tool for handling service requests, ticketing, accountability, status tracking, and metrics.

    Progent's Help Desk consulting services can aid you in creating an effective new Call Center or enhancing your existing organization, identifying or modifying Help Desk software to meet the special requirements of your corporation, or adding occasional online staff to supplement your existing Help Desk Call Center team to handle demanding events like software transitions, mass updates, or rolling out brand new business software.

    Progent's Help Desk Call Center staff of seasoned information technology professionals gives your clients in São Paulo São Paulo instant assistance from an effective support group with substantial experience offering telephone-based support and online diagnostics for computer environments that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to give the Help Desk perception as a crucial contributor to company success, and Progent's policy is to resolve and not simply document IT problems.

  • Business Applications Services: Education, Programming, and Integration
    Progent's Applications Experts staff offers remote professional engineering support and training in special business application fields that include ERP, MRP, custom financial systems, and CRM. Progent also offers consulting expertise, custom development, and education for familiar Microsoft applications such as Microsoft CRM, Microsoft Project, MS Word, and Microsoft Excel. To find out additional information concerning Progent's expertise, customization, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

    Progent's Apple Mac experts can nurture the artistic elements of Macintosh computing by providing phone-based consulting services and education in graphics, sound, and video. Progent's support professionals can provide help in a large selection of Macintosh creative tools including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and Adobe After Effects. Progent's consultants can also assist you with specific procedures such as capturing or digitizing audio/video or putting together an audio/video production studio.

    Online Network and Server Monitoring Services
    Progent can provide businesses in São Paulo São Paulo remote computer system monitoring support centered around Microsoft Operations Manager network monitoring, customized by Progent to accommodate your environment so your network maintenance is proactive and automated. By spotting emerging problems before they result in network outages, remote monitoring can head off disruptive and expensive information system failures. Progent can also use system monitoring products like Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft environments, or systems that incorporate multiple platforms.

How Your São Paulo São Paulo Business Can Contact Progent's Online Technical Support Professionals
To get in touch with Progent about emergency phone-based assistance with UNIX/Linux, Sun Solaris, or macOS and OS X networks, go to Progent's Nationwide Online Help, telephone 1-800-993-9400, or refer to Contact Progent.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Onsite IT Consulting
Progent locations in São Paulo Metro

City Address Phone Link
Barueri-Alphaville Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
+55 (11) 3181 7794 Barueri-Alphaville Network Support Services
Campinas R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
+55 (19) 3500 2542 Campinas Network Support Services
Guarulhos R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
+55 (11) 3181 7402 Guarulhos Network Support Services
Jundiaí R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
+55 (11) 4230 0538 Jundiaí Network Support Services
Santos Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
+55 (13) 4040 4457 Santos Network Support Services
São José dos Campos Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
+55 (12) 3600 2496 São José dos Campos Network Support Services
São Paulo R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
+55 (11) 3197 4346 São Paulo Network Support Services
Sorocaba Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
+55 (15) 3042 0807 Sorocaba Network Support Services

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    ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates your backup activities and allows rapid restoration of critical files, apps and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical data.

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    Progent’s Microsoft-certified consultants offer small and medium sized companies IT consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, teams and information. SharePoint Portal Server offers a common spot for your employees or clients to access, organize, share and manipulate relevant data, documents, and applications and to communicate with one another. It enables quicker and better decisions, more efficient sharing across teams and more economical business processes. The main objective of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of information available inside and without an organization. Windows SharePoint Services join workers, customers, teams and projects with the information they’ve developed in a manner that makes data convenient to find, download and apply.

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    Server growth wreaks havoc on IT budgets and management resources. Server consolidation via a virtual infrastructure offers lower TCO of servers and quicker ROI, more leveraged use of physical computers, streamlined operations, enhanced network uptime, and easier management. Typical uses for virtual machines are resource consolidation, low-cost platforms for line-of-business legacy applications based on outdated operating systems, and inexpensive quarantine of program development or evaluation systems from production systems.

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    Progent's certified Microsoft Windows 2000 consulting staff can help you optimize the capability of your existing Windows 2000 Servers and can simplify system management, provide tech support and troubleshooting, and strengthen security. Progent can also help you design, rationalize, and implement a strategy to upgrade from Microsoft Windows Server 2000 to Windows Server 2003. Progent is experienced in setting up pilot programs to reduce the obstacles associated with moving to Windows 2003 Server by uncovering possible hardware and software compatibility problems.

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    Progent can provide advanced online support services to help organizations integrate their IT infrastructure with leading public cloud platforms including Azure and Amazon AWS. Progent can help you to design and administer cost-effective environments that support Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid topologies that seamlessly combine on-premises IT assets as well as public cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a variety of public cloud migration support services such as Microsoft Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience delivering high-level consulting support online, and Progent can help you successfully carry out your cloud integration projects quickly and affordably.

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    Progent's certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, optimize your network for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT management staff, develop a corporate-wide security plan, streamline IT management, help with application development, and build and test a DR/BC plan.

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    Progent's expert consultants can help you design and deploy a smooth in-place Microsoft Exchange 2003 migration strategy that avoids network disruption, simplifies ongoing support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-site upgrades, Progent has the experience to finish your project rapidly and affordably. Progent's Exchange Server 2003 help, repair, and design offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2003 Server that are in keeping with your business needs.

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    If you are a network consultant with technical support expertise, teaming with Progent and helping our clients will enhance your skills via collaboration with our staff of motivated, world-class consulting experts. Progent's commitment to providing IT expertise and computer support to small companies will offer you the opportunity to work in depth with business leaders and add tangibly to the growth of dynamic organizations. In addition, Progent's virtual office environment offers state-of-the-art tools for off-site support and wireless connectivity to help you to come up with fast solutions when you troubleshoot mission-critical problems.

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    Progent's pricing policy is to charge for online support and on-site help per minute. Consequently, you are billed just for delivered support. Progent does not demand a higher rate for off-hours or priority support, and within California or in areas where Progent provides on-premises service, Progent does not charge for travel time except for emergency support where on-site time is less than 4 hours. In addition, Progent imposes no initialization charge and requires no monthly commitment for support services delivered during normal working hours. Many support firms impose substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity avoids big invoices for quick fixes so you will not be tempted to permit less critical problems to fester.

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