Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile PDAs were at one time among the most popular products for achieving anytime-anywhere connectivity to email, calendars, web programs, and other vital business information. Progent offers Sarasota, Florida businesses the expertise of BlackBerry-certified experts who can assist companies to maintain existing BlackBerry deployments or transition smoothly to a more popular smartphone platform.

As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has become the norm for companies of any size, effective integration and maintenance of RIM BlackBerry solutions has grown more challenging. To address issues such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and shared databases, small businesses often turn to external support professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can help small businesses to design, administer, and repair BlackBerry-based environments affordably and effectively, doing away with the necessity for an in-house BlackBerry solutions specialist and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, combined with Progent's efficient remote service delivery capabilities, gives small companies an affordable alternative for integrating RIM BlackBerry technology seamlessly into their business information network.

Progent's experts can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, configure streamlined management tools to enable you to monitor and control BlackBerry devices across your company, recommend security policies that make sense for your company, customize wireless applications, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be restored quickly and thoroughly.

Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.

Onsite IT Consulting
Progent locations in Central Florida

City Address Phone Link
Clearwater 13575 58th Street North, Suite 200
Clearwater, FL 33760
727-250-0700 Clearwater Network Support Services
Lakeland 206 Easton Dr
Lakeland, FL 33803
863-250-4500 Lakeland Network Support Services
Orlando 121 S Orange Ave, #1500
Orlando, FL 32801
321-754-1119 Orlando Network Support Services
Sarasota 950 South Tamiami Trail, #208
Sarasota, FL 34236
941-265-8600 Sarasota Network Support Services
Tampa 5401 West Kennedy Blvd, Suite 100
Tampa, FL 33609
813-694-9055 Tampa Network Support Services


Integration Help for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies administration and support of BlackBerry smartphones, offering a single platform for handling key tasks like device installation, updates, and deactivation and also providing a solid infrastructure for security and fault tolerance. BlackBerry Enterprise Server delivers transparent integration between Exchange Server, Novell GroupWise, or IBM Lotus Domino email servers and BlackBerry smartphones and allows wireless synchronization.

BlackBerry BES Server Integration Help

BES Server features a wealth of security capabilities beginning with advanced data encryption of information sent between a BlackBerry smartphone and BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BES Server also allows great versatility in selecting degrees of protection to meet the specific requirements of your mobile environment. Progent's BlackBerry certified engineers can help your company to choose advanced security functions and activate them remotely. Samples of these over-the-air configurable security settings are:

  • Lock down a BlackBerry device
  • Wipe information from a missing or stolen BlackBerry smartphone
  • Lock out Bluetooth functionality
  • Activate internal defenses against malicious attacks

BlackBerry Enterprise Server also provides versatility in determining how to prevent BlackBerry users from installing or running unsecure or prohibited software. Progent can help you to select blocking techniques such as:

  • Specify exactly what applications are allowed on the device
  • Prevent third-party software from allocating persistent memory on the BlackBerry device
  • Select which functions external programs can access on the BlackBerry device
  • Limit the types of connections third-party applications running on the smartphone can establish
  • Block all external software from being installed or run on the smartphone

Progent's Online BlackBerry-premier Consulting Services is Quick and Economical
For companies in Sarasota, Florida who need quick and affordable access to a qualified RIM BlackBerry support professional, Progent provides effective remote help from a veteran support staff who have provided network solutions to companies in every state in the country. (Refer to Progent's client testimonials.)

Remote consulting services eliminates travel expense and allows consultants to resolve problems rapidly, allowing you to minimize lost productivity. Progent's RIM BlackBerry consultants have earned accreditations in the entire range of BlackBerry solutions and can provide expert help in fields such as troubleshooting synchronization issues, deploying BlackBerry BES Server, and designing a secure, fault-tolerant network architecture for RIM BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system based on Microsoft Exchange. Progent's BlackBerry consultant has expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to install and delete BlackBerry device users on Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and manage storage groups, configure permissions, install the Mobile Data System and IM, deploy access control lists, manage Exchange Server data flow, generate, update, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and produce management reports based on SNMP results.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and document a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network needs analysis, system design, installation strategy and execution, performance optimization, design of a high-availability architecture, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to design a wireless system that fits within your IT budget and supports your business plans. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to support a BlackBerry Enterprise Server, assist you to decide which administration model and hardware products meet your requirements, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make informed decisions about options for software editions, processors and storage, network architecture, and application configuration.

To optimize system security, Progent's BlackBerry expert can assist you to select and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security specialists to run company-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry solution.

Contact Progent to Get Assistance from a RIM BlackBerry-Qualified Specialist
In order to get in touch with Progent about consulting assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.



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  • Les Kent has a 35-year track record of successful network integration, business administration, marketing, and operations. He has shown a knack for developing elegant IT solutions in his roles as as a system designer, software developer, project manager, deployment consultant, and troubleshooter for small businesses, start-ups, and global corporations.

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