Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless smartphones were at one time among the most successful solutions for maintaining location-independent access to email, calendars, web applications, and other critical business information. Progent offers Sarasota, Florida companies support from BlackBerry-premier experts who can help organizations to maintain existing BlackBerry deployments or migrate efficiently to a more popular smartphone solution.
As the sophistication of small company networks has expanded, and as the need for enterprise-class security, dependability, and recoverability has become the standard for organizations regardless of size, successful integration and support of RIM BlackBerry solutions has grown increasingly difficult. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and shared databases, small businesses often resort to external consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-premier consultants who can help small organizations to design, administer, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the necessity for an internal BlackBerry solutions specialist and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, combined with Progent's proven remote support capabilities, gives small businesses a budget-friendly alternative for integrating RIM BlackBerry technology productively into their IT network.
Progent's consultants can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, configure easy-to-use management utilities to help you track and support BlackBerry devices across your business, recommend security policies that are right for your business, develop custom wireless applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered quickly and thoroughly.
Technical Services for BlackBerry BES Server
RIM's advanced platform for administering large groups of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful software allows Exchange, Lotus Domino, or Novell GroupWise clients to transmit and receive messages that stay encrypted during wireless transit to ensure optimum data protection. BES Server also simplifies a broad selection of crucial management jobs ranging from BlackBerry configuration and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-certified engineers can assist you to use BlackBerry Enterprise Server to perform basic jobs like:
- Deploy and manage applications
- Plan device, application, and IT policy updates
- Upgrade BlackBerry smartphone software wirelessly
- Control client configurations with BlackBerry's vast selection of IT policies
Progent's BlackBerry-premier engineers can also assist your company to use BlackBerry BES Server to perform important procedures not available with the less advanced BlackBerry Enterprise Server Express. These procedures include:
- Install and support BlackBerry's fault-tolerant architecture based on VMware
- Install BlackBerry smartphones wirelessly
- Set custom management roles
- Monitor and analyze the integrity of your BlackBerry system
How Progent Can Assist Your Business to Maintain and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization problems to designing wireless productivity solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform basic technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, editing user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's seasoned experts can also help your company to resolve a broad array of problems associated with synchronization, device detection, email consistency, web browsing, mobile connections, Instant Messaging, PC software configuration, and Desktop Redirector.
As a leader in providing nationwide remote support for small company IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile support costs at a minimum and, by resolving issues quickly, improves the productivity of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can show you how to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important tasks such as resolving enterprise activation problems, registering and removing BlackBerry device users, activating passwords, configuring wireless software installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry engineers can also show you how to use management tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry Enterprise system and help you to select and implement appropriate security options.
Progent's certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest edition of Exchange.
Contact Progent to Get Support from a RIM BlackBerry-Certified Specialist
In order to get in touch with Progent about technical help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.