Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were at one time among the most popular products for achieving mobile access to messaging, scheduling, web programs, and other vital business data. Progent can provide Sarasota, Florida companies the services of BlackBerry-certified experts who can assist organizations to maintain existing BlackBerry deployments or migrate efficiently to a current mobile platform.

As the sophistication of small company IT technology has expanded, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the norm for organizations of any size, effective deployment and support of RIM BlackBerry solutions has become increasingly challenging. To deal with issues like security, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations often turn to external consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-premier engineers who can assist small organizations to design, administer, and repair BlackBerry-based environments affordably and effectively, dispensing with the necessity for an internal BlackBerry technology expert and reducing the expense and stress of maintaining mobile workers. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, combined with Progent's efficient online service delivery model, gives small businesses a budget-friendly solution for incorporating BlackBerry technology seamlessly into their business information system.

Progent's consultants can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration tools so you can track and control BlackBerry smartphones throughout your company, recommend security policies that are right for your business, develop custom mobile software, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored rapidly and safely.

Tampa and Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.

Onsite IT Consulting
Progent locations in Tampa and Central Florida

City Address Phone Link
Clearwater 600 Cleveland Street
Clearwater, FL 33755
United States
(727) 250-0700 Clearwater Network Support Services
Lakeland 206 Easton Dr
Lakeland, FL 33803
United States
(863) 250-4500 Lakeland Network Support Services
Orlando 121 S Orange Ave, #1500
Orlando, FL 32801
United States
(321) 754-1119 Orlando Network Support Services
Sarasota 950 South Tamiami Trail, #208
Sarasota, FL 34236
United States
(941) 265-8600 Sarasota Network Support Services
Tampa 400 N Ashley Drive
Tampa, FL 33602
United States
(813) 694-9055 Tampa Network Support Services


Consulting Help for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of BlackBerry devices, offering a single platform for handling critical tasks like device deployment, upgrades, and deactivation and providing a strong foundation for security and high availability. BlackBerry BES Server supports seamless integration between Exchange, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry users and supports wireless synchronization.

RIM BlackBerry Enterprise Server Configuration Assistance

BES Server features a wealth of data protection capabilities starting with automatic encryption of information sent between a BlackBerry wireless handset and BES Server using AES or Triple DES. BES Server also allows great versatility in adjusting degrees of security to meet the specific needs of your environment. Progent's BlackBerry certified consultants can help your company to choose powerful security functions and activate them wirelessly. Samples of these over-the-air configurable security features include:

  • Lock down a BlackBerry device
  • Erase data from a misplaced or stolen smartphone
  • Disable Bluetooth functionality
  • Activate built-in defenses against malware

BES Server also provides versatility in determining ways to prevent mobile users from loading or running unsafe or prohibited code. Progent can help you to choose protective techniques such as:

  • Specify exactly what programs are allowed on the device
  • Block external applications from allocating persistent memory on the smartphone
  • Select which functions external programs can use on the BlackBerry device
  • Limit the types of connections third-party software running on the smartphone can establish
  • Prevent all third-party programs from being loaded or run on the BlackBerry device

Some Ways That Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry support skills span areas from resolving synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures including resolving enterprise activation problems, adding and deleting BlackBerry smartphone clients, setting activation passwords, implementing over-the-air software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry consultants can also help you to operate administration software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES system and assist you to define and implement sensible security options.

Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange Server infrastructure for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to add and delete BlackBerry device clients on Exchange and Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement access control lists, control Microsoft Exchange data flow, create, update, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, repair, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology requirements analysis, system design, roll-out planning and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to create a mobile wireless environment that fits within your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to support a BlackBerry BES Server, assist your organization to decide which administration approach and hardware products match your needs, and analyze your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions about alternatives for software versions, processors and mass storage, network design, and application configuration.

To maximize system security, Progent's BlackBerry expert can assist your company to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-premier security engineers to perform company-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry solution.

Contact Progent for Help from a BlackBerry-Certified Expert
In order to ask Progent about consulting assistance for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.



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