Fast and Affordable Remote Help for Sarasota Florida Computer Networks
Fast Phone Technical Support for Sarasota NetworksFor businesses located in Sarasota Florida, Progent offers remote technical support for information systems based on any combination of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Premier engineers have provided online support to companies in all 50 states in the U.S. (Refer to testimonials from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-qualified network specialists to handle complex networking problems, plus the assistance of CISA and CISSP-accredited cybersecurity consultants to help with high-level security architecture and diagnostic issues.

Progent's remote technical support engineers offer exceptional leverage because they possess the practical experience and have access to the sophisticated tools necessary to resolve most information system problems rapidly. Efficient support lowers direct costs because solutions require minimal billable consulting minutes. Remote help also avoids the expense of sending a consultant to your office. Your organization benefits even more with indirect costs by reducing or avoiding network downtime and associated costs due to business disruption, disgruntled clients, idle workers, and distracted executives. Progent's extensive online technical support expertise is particularly helpful in environments that are dependent on public clouds for critical network infrastructure or software like Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud, or where on-premises tech support may not be an alternative.

Progent's billing policy for remote support is designed to leverage your network support investment. Progent bills by the minute for phone consulting, so you are charged only for the services that you actually get. In contrast to typical online support companies, Progent asks for no service activation surcharge or minimum job duration. Progent's per-minute billing unit and simple policy for billing do away with scenarios where quick fixes somehow end up as major invoices. Progent's penchant for handling problems quickly means you saves money.

Progent's Remote Consulting and Troubleshooting Expertise
Through years of experience, Progent has refined a set of customized tools and proven processes that promote the maximum level of efficiency for remote help and troubleshooting for computer networks of all sizes. Progent provides protected Virtual Private Network support for gateways from multiple leading companies such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity allows the experts of Progent's remote service group to link to your company's system without breaching corporate security.

Progent's powerful technical support reporting system stores thorough documentation of all service that Progent's customers have received. Progent's authorized consultants have access to the details of all help rendered to each Progent client by every engineer. This database of trouble tickets and resolutions is organized as an easily retrievable internal knowledge base that enables Progent's remote support engineers to communicate their knowledge company-wide to make sure that the value of Progent's support services improves daily. Progent's high-level certifications and close relationships with major industry leaders including Cisco and Microsoft make available other extensive support databases and permit priority response from vendors' in-house engineering staff so Progent's remote consulting specialists are able to arrive at optimal resolutions in the least time.

Remote support available from Progent to clients in Sarasota Florida include:

ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent offers a selection of budget-friendly, flat-rate managed services intended to enable small and medium-size organizations to utilize the same advanced IT solutions deployed by some of the world's leading corporations. The ProSight portfolio of network management outsourcing services addresses all key facets of modern networking such as email protection, security and compliance, cloud-based backup/recovery, network infrastructure monitoring and management, virtual server cloud hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior-based machine learning tools to defend endpoint devices as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to manage the entire malware attack progression including blocking, identification, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth security for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge tools incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP environment that meets your organization's unique requirements and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent action. Progent's consultants can also assist your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates your backup processes and enables rapid restoration of vital files, applications and VMs that have become unavailable or damaged due to component failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can deliver world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical information. Find out more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security companies to provide web-based management and comprehensive protection for your email traffic. The hybrid structure of Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, track, enhance and troubleshoot their networking hardware such as routers, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are always updated, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating time-consuming management processes, WAN Watch can cut hours off ordinary chores such as network mapping, expanding your network, locating devices that need important updates, or isolating performance issues. Learn more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management technology to keep your network operating at peak levels by tracking the health of vital computers that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your designated IT management personnel and your Progent engineering consultant so that any looming issues can be resolved before they can disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's network support experts. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the applications. Because the system is virtualized, it can be moved easily to an alternate hardware solution without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can save as much as 50% of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size organizations to get an objective evaluation of the overall health of their IT system. Powered by a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the configuration of your essential network assets conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits such as a more manageable Active Directory (AD) system. Both also include a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier management, better compliance with government and industry security standards, higher utilization of network resources, faster troubleshooting, more reliable backup and restore, and less downtime. See more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone interview with a Progent information assurance expert. The interview is intended to evaluate your organization's preparedness to block or recover quickly following an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to collect information concerning your existing security profile and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to create a cost-effective AV and backup/recovery system that aligns with your company's needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Additional Support Programs Available from Progent
Progent offers the services of world-class online consulting experts for special IT programs. Billing charges for longer-term development or consulting tasks are set based on the level of expertise of the engineers required. Progent's experience with these special fields of information technology allows clients to execute major projects economically and on schedule. Progent's special online engineering solutions include:

  • Help Desk Call Center Expertise
    Progent's Call Center service offerings for businesses with environments based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products include comprehensive Call Center services, co-managed Helpdesk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide small businesses an end-to-end service desk solution that manages all aspects of online Level 1 desktop technical support from initial requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Progent provides call desk services at a substantial discount off Progent's regular desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve the most problems.

    Progent's Call Center consulting expertise can guide you in establishing an effective new Call Center or enhancing your existing organization, identifying or customizing Call Center software to address the special requirements of your corporation, or providing temporary online personnel to reinforce your internal Help Desk Call Center team during demanding scenarios like software transitions, major upgrades, or installing new applications.

    Progent's Help Desk Call Center staff of veteran information technology consultants gives your computer users in Sarasota Florida immediate contact with a large support group with years of background offering telephone-based support and remote repair service for networks powered by Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's focus is to give the Call Center the reputation as a major driver of company productivity, and Progent's aim is to fix and not merely record network issues.

  • Business Applications Services: Education, Programming, and Problem Solving
    Progent's Applications Experts Group offers remote professional consulting expertise and education in special application areas such as ERP, MRP, accounting system customization, and CRM. Progent also can provide consulting expertise, customization, and training for Microsoft business applications such as Microsoft CRM, MS Project, Office 365 Word, and Office 365 Excel. To find out more information concerning Progent's consulting, customization, and training services, go to Progent's Business Application Experts Group.

  • Unified and Streamlined Administration of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the management of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10 clients; cohesive integration of heterogeneous environments that include Linux, Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants offer world-class online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and configure a new implementation of System Center 2016, extend or optimize an existing one, upgrade efficiently from a prior version of System Center, or debug your System Center environment.

  • Remote Hybrid Network Monitoring and Reporting Support
    Progent can deliver organizations in Sarasota Florida online IT infrastructure monitoring by providing System Center Operations Manager (SCOM 2016) consulting and Microsoft System Center 2012 Operations Manager support. Progent can tune SCOM to fit your environment so that your IT maintenance is proactive rather than reactive. By exposing emerging problems before they cause downtime, system monitoring can avoid disruptive and costly service failures. Progent can also provide help with system monitoring utilities such as Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or macOS and OS X networks, Microsoft Windows systems, or environments powered by a combination of OS platforms.
How Your Sarasota Business Can Contact Progent's Online Support Professionals
To get in touch with Progent about urgent online help with Microsoft Windows, Apple macOS and OS X, or Linux computer systems, go to Progent's Urgent Phone-Based Help, phone 1-800-993-9400, or go to Contact Progent. For companies and new ventures in Sarasota Florida, Progent's phone-based network support engineers are ready to deliver effective and affordable system support the instant your business needs it. Long experience offering online technical assistance has earned Microsoft Partner status for Progent's consultants and has helped Progent to acquire high-end troubleshooting skills and to refine remote connectivity tools to repair IT problems quickly while avoiding the expense and lost time that comes with in-person support visits.

Even if your Sarasota office has a regular independent support technician or employs a full time organization that know how to deal with day-to-day computer problems, Progentís Microsoft certified consultants can provide a convenient and seamless remote extension of your local resources for situations when your usual IT support personnel either lack the bandwidth or the expertise to handle sudden network emergencies or particularly tough integration projects.

Benefits of Progent's IT Support for Organizations in Sarasota Florida
Progent's remote technical help services allow your Sarasota organization to realize the benefits of on-call, enterprise-class network support without the expense of managing a full-time IT staff. Your information system will derive greater strategic worth by becoming increasingly reliable, productive, and secure. Advantages to your company include:

  • Seamless remote expansion of your local support resources
    With most businesses in Sarasota Florida, local network support providers, whether made up of freelance consultants or a full-time maintenance staff, can handle the majority of technical issues. On the other hand, major troubles sometimes spring up when local support personnel are overstretched or unavailable, and some trouble may be associated with technology that is beyond the scope of your usual service technicians. In these situations, Progent's online support experts provide a convenient, fast, and affordable way to supplement your regular resources and to transfer valuable information to increase your capability to resolve future issues locally.

  • Reduced Reliance on Freelance Service Providers
    For IT maintenance, smaller offices often rely on individual freelance service providers. Although independent service people have smaller overhead than big support organizations and can often charge marginally less, they are occasionally stretched too thin, making it impossible to respond rapidly to crisis situations. If a freelance service provider is busy with another client, ill, on vacation, or in training, the lack of fallback help may force your business to go without assistance during an IT crisis. As your business expands, network downtime and trouble with critical applications become more costly. The budget you thought you were saving on a freelancer can be eaten up fast by reduced productivity. Progent offers a reliable source of backup support experts to make sure your IT system remains up and running.

  • Build a Solid Foundation for Smooth Growth
    Organizations often begin with an IT architecture created on a shoestring budget. Without a proper infrastructure, slap-dash fixes can get thrown on top of an unstable foundation. As a company grows, stability and expandability issues can impede the success of the business. Such poorly built environments require careful analysis, intelligent long-term planning, and wide IT knowledge to upgrade to a system architecture able to provide the stable foundation to meet current business demands and facilitate future growth.

  • Interact with Problem Solvers Rather Than Product Vendors
    Smaller organizations need guidance and technical training to negotiate an ever more complex maze of product alternatives capable of accelerating business growth and improving efficiency. These companies hardly need a computer engineer who is attempting to resell a certain vendor's technology. Network consulting and product selling can result in a scenario where the recommended solution is designed around a profitable technology instead of the true needs of a business. Progent eliminates these dilemmas by selling only services instead of products. This enables Progent to match technical consulting with the real interests of customers.

How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's staff size, breadth of technical experience, fine tuned support software, and understanding of enterprise networking allow offices to escape the limitations associated with exclusive dependence on smaller service firms, individual freelance consultants, or limited internal resources.

Progent stands out by providing:

How Does Our Company Start Receiving Online Network Support from Progent?
To initiate Progent's Nationwide Remote Support services or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for network help, go to Immediate Technical Support.

An index of content::

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    Progent provides customers the services of engineers who have been awarded some of the computer industry's most prized credentials. Progent believes that clients deserve to know that their IT service consultants have formal testing as well as extensive real-world experience so that Progent's customers can engage Progent's service with confidence. Often, vendor credentials such as the Cisco Certified Internetwork Experts confers privileges for significantly superior vendor help than is available to non-certified service providers, enabling Progent to deliver clients a better level of computer support. In addition, recognized certifications such as CISA or ISSAP for network security can help corporate clients to show compliance with regulatory demands by using the services of accredited industry professionals.

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    Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, deploying, optimizing and fixing Microsoft SCOM environments and can provide organizations of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design an architecture for SCOM 2012 servers that delivers the performance and availability needed to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs according to leading practices for tracking network fabric and both Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to assist you to fix critical issues detected by SCOM 2012.

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    Progentís Technical Response Center offers national extended hours remote help for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals offer after-hours phone help and online secure computer connection to troubleshoot and repair network problems rapidly and affordably. The scope of IT expertise available from Progent's team of country-wide support engineers allows Progent to escalate even the toughest problems to appropriate specialists as needed. For urgent problems, the TRC tries to respond to your call for service in less than one hour.

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    Progent offers the support of a certified VMware VCDX expert to help you plan, configure, administer and troubleshoot VMware vSphere-based virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid cloud systems. Progent can provide world-class knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery. Progent offers extensive understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for managing private and public cloud and hybrid cloud environments that deliver high uptime, data security, and application mobility.

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    Progent can provide the support of a certified VMware VCDX consultant to help your organization plan, configure, manage and troubleshoot VMware vSphere-powered virtualization solution for on-premises datacenters, cloud environments, or hybrid deployments. Progent offers advanced expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has extensive understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud Suite tools for managing private and hybrid cloud environments that provide maximum uptime, fault tolerance, and disaster recovery.

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    System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and easy recovery capabilities for Microsoft-based networks. SCDPM 2016 offers application-aware protection for critical workloads such as SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, works with virtual machines hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified consultants can help organizations of any size to plan, deploy, administer, and troubleshoot an enterprise-wide backup/recovery solution built around System Center 2016 Data Protection Manager. Progent can assist you to upgrade from an older version of Data Protection Manager or from an outdated solution, and Progent can optimize your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployments. Progent offers remote or onsite consulting expertise and can deliver as-needed expertise to help you through challenging issues or deliver end-to-end project management services to make sure you complete your Data Protection Manager 2016 deployment on schedule and on budget.

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    Progent can help small and mid-size businesses to design, implement and troubleshoot the infrastructure for teleworkers.

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    Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a phone interview with a Progent information assurance consultant. The interview is designed to help assess your organization's preparedness to block ransomware or recover quickly from a ransomware attack. Progent will consult with you directly to collect information about your current antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to deploy a cost-effective security and backup/recovery system that minimizes your exposure to ransomware and aligns with your company's needs.

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    Progent can assist your business to evaluate the many subscription plans offered with Office 365 and configure your information network with Office 365 so you derive maximum business value. Progent supports multi-vendor networks that include Windows, macOS, and Linux technology. Progent can also assist you to build and manage hybrid solutions that seamlessly integrate on-premises and cloud-based products and services.

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  • Migration Consulting Solaris to Windows Sun Solaris Migration Consultant
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    Remote server management cards give network managers full control over a server without the need for an on-site presence. Using remote management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to plan, implement, and manage a high-availability company network that includes remote management cards and Progent can use these remote server management cards to deliver efficient off-site technical help. Progent has experience with a variety of remote server management cards such as Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote server management cards.

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    Progent's consultants can assist you with any stage of Azure cloud migration including needs analysis, prerequisites assessment, solution architecture, pilot testing, deployment, centralized management, performance optimization, software license management, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can assist your IT staff to set up and troubleshoot firewalls and VPN connections so that your clients can safely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft platforms to run in the cloud including Windows Server, Exchange Server, SQL and SharePoint. Progent can also help you to create a hybrid cloud environment that seamlessly integrates on-premises datacenters with Azure services.

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    Progent can help your company to design and execute a smooth transition from a UNIX-powered IT environment to a network based on Microsoft Windows and capable of supporting Microsoft's popular office productivity products, business applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and software development experts can help you preserve your data and reduce business disruption by developing an efficient migration strategy that protects your current assets in UNIX software and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include evaluation of current infrastructure, transition strategy and validation, MS Exchange migration support, data and application software porting, and processor and storage system migration and economization.

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    Progent can help small and mid-size organizations to implement IP voice solutions to provide their teleworkers the benefit of transparent access to the corporate phone system.

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  • Skype for Business VoIP Specialists
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    Microsoft Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both IP-based and public switched telephone network (PSTN) calling. Microsoft Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and simplify management through integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating VoIP hardware and subscription fees, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence experts can provide remote and onsite support to assist your company to maintain and repair your existing Lync 2010 deployment or evaluate the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist you to design and carry out an efficient Skype for Business upgrade.

  • Small Business Managed Services Professionals Managed IT Services Consulting Online Troubleshooting
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    Consulting Services Windows Server 2003

    Progent's Microsoft-certified Windows Server 2003 engineers offer network support and expert consulting for the complete line of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Windows 2000 Server. Progent's Microsoft Windows Server 2003 migration, configuration, update, and maintenance offerings include system planning, installation, project management, on-premises and off-site technical support and repair, Help Desk services, expert security services, comprehensive outsourcing, and cost-effective co-sourcing.

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    Progent can help your business to evaluate the wealth of subscription options offered with Office 365 and configure your network with Office 365 so you realize top business value. Progent supports cross-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to create and manage hybrid networks that seamlessly integrate local and cloud resources.

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    Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales, vendors can expand their market, reduce their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and expedite your ROI.

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  • Q and A about Telecommuting Cisco Consulting Telecommuter Job
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    To see replies to common questions concerning becoming a consultant at Progent, see Working with Progent Questions and Answers.

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    Progent can provide cost-effective online consulting services for all releases of Microsoft Access including Access desktop and Access Web App and offers advanced help for application programming, database conversion, performance optimization, report design, and maintenance. Progent also offers custom online classes for Access application programming and DBA services.

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  • Outsourcing Network Help Professionals
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    Progent is structured to deliver in-depth online consulting for all technical areas associated with todayís small business IT systems and offers a variety of vital, on-demand services including a temporary Chief Information Officer to offer advanced planning and budgeting capability, a Call Center for help desk services, 24x7 server monitoring, spam and email-borne virus filtering as a managed service, best-practices project management help for major initiatives like office relocations oroperating system upgrades, connectivity experts for designing high-performance and reliable network infrastructure, certified security specialists to verify information protection and compliance, disaster recovery experts to help design business continuity strategies, and software programmers to write, enhance, or troubleshoot business application programs.

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