Fast and Affordable Remote Help for Sarasota Florida Computer Networks
For businesses located in Sarasota Florida, Progent offers remote technical support for information systems based on any combination of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Premier engineers have provided online support to companies in all 50 states in the U.S. (Refer to testimonials from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-qualified network specialists to handle complex networking problems, plus the assistance of CISA and CISSP-accredited cybersecurity consultants to help with high-level security architecture and diagnostic issues.
Progent's remote technical support engineers offer exceptional leverage because they possess the practical experience and have access to the sophisticated tools necessary to resolve most information system problems rapidly. Efficient support lowers direct costs because solutions require minimal billable consulting minutes. Remote help also avoids the expense of sending a consultant to your office. Your organization benefits even more with indirect costs by reducing or avoiding network downtime and associated costs due to business disruption, disgruntled clients, idle workers, and distracted executives. Progent's extensive online technical support expertise is particularly helpful in environments that are dependent on public clouds for critical network infrastructure or software like Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud, or where on-premises tech support may not be an alternative.
Progent's billing policy for remote support is designed to leverage your network support investment. Progent bills by the minute for phone consulting, so you are charged only for the services that you actually get. In contrast to typical online support companies, Progent asks for no service activation surcharge or minimum job duration. Progent's per-minute billing unit and simple policy for billing do away with scenarios where quick fixes somehow end up as major invoices. Progent's penchant for handling problems quickly means you saves money.
Progent's Remote Consulting and Troubleshooting Expertise
Through years of experience, Progent has refined a set of customized tools and proven processes that promote the maximum level of efficiency for remote help and troubleshooting for computer networks of all sizes. Progent provides protected Virtual Private Network support for gateways from multiple leading companies such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity allows the experts of Progent's remote service group to link to your company's system without breaching corporate security.
Progent's powerful technical support reporting system stores thorough documentation of all service that Progent's customers have received. Progent's authorized consultants have access to the details of all help rendered to each Progent client by every engineer. This database of trouble tickets and resolutions is organized as an easily retrievable internal knowledge base that enables Progent's remote support engineers to communicate their knowledge company-wide to make sure that the value of Progent's support services improves daily. Progent's high-level certifications and close relationships with major industry leaders including Cisco and Microsoft make available other extensive support databases and permit priority response from vendors' in-house engineering staff so Progent's remote consulting specialists are able to arrive at optimal resolutions in the least time.
Remote support available from Progent to clients in Sarasota Florida include:
Authorized Windows Experts
Progent's Microsoft-premier online support engineers can deliver computer system problem solving and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your organization the assistance of support engineers who can help your company with a broad range of platform support including
Microsoft Windows Server 2019 migration,
Windows Server 2016 configuration for hybrid cloud environments, Windows Server 2012 R2 integration,
Windows Server 2008 R2 migration,
Microsoft Exchange Server 2019 planning and configuration,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 configuration,
Microsoft Exchange 2010 management,
SharePoint 2019 design and deployment, SharePoint Server 2016 migration and hybrid integration consulting, Microsoft Teams consulting, Microsoft Skype for Business Server planning and deployment consulting, Microsoft Lync Server 2013 management, and Microsoft Office Communications Server 2007 troubleshooting,
Microsoft Forefront TMG administration and ISA Server migration, Microsoft SQL Server 2019 migration consulting, MS SQL Server 2017 consulting, SQL Server 2016 migration and development and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) resource monitoring and reporting,
Project Server and Project Server Online training,
Microsoft Access Application Development and Troubleshooting,
SBS Server consulting, and
Windows Essentials migration and cloud integration.
Progent in addition offers a broad array of cost-effective PC desktop support services to assist you company to install, integrate, repair, and administer desktop PCs and laptops based on Microsoft Windows. Progent's PC desktop support services include providing Microsoft Windows 10 upgrade support services plus System Center 2012 Configuration Manager design and installation, Microsoft System Center 2016 Configuration Manager cloud integration, and Intune expertise to centralize the management of your PCs along with your cloud-connected tablets and smartphones.
Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Network Troubleshooting
The Cisco CCIE credential is the premier recognition for network consultants, and validates an individual's technical knowledge at the expert level. Cisco-qualified CCIEs can handle even the most difficult issues encountered in network infrastructure design, deployment, management, compliance, and repair. Cisco CCIEs operate with the highest priority with Cisco's internal support staff in analyzing anomalies with Cisco IOS Software network management tools and developing alternate approaches or locating program patches. CCIEs provide excellent cost-effectiveness since their broad expertise permits them to fix problems rapidly. In typical cases, less experienced consultants can wrestle for many hours or even days with the same tasks that a Cisco-qualified CCIE can fix in minutes. Progent's Cisco CCIE support experts can tie into your environment via sophisticated remote support tools to provide fast, safe, and affordable diagnosis and remediation.
Tampa and Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.
Progent locations in Tampa and Central Florida
Progent's Cisco CCIEs offer expertise in the complete line of Cisco's top-selling family of connectivity appliances. Cisco networking consulting provided by Progent includes Cisco ASA Next Generation firewalls with Firepower configuration and troubleshooting, Cisco routers setup and debugging, Cisco Catalyst switch consulting and support, Cisco Nexus switch consulting services, Cisco Meraki switches consulting services, Cisco Unified Communications Manager and CallManager configuration and troubleshooting, Cisco VoIP phones and IP video phones solutions and wireless IP phones integration, Cisco Meraki Wi-Fi access point planning and set up, Aironet Access Points deployment help, Cisco WiFi controllers integration consulting, Cisco Security and VPN Integration help, and SIP and CUBE infrastructure solutions for SIP trunks and Cisco CUBE integration expertise. Progent can also provide online and on-premises wireless site surveys to assist you to optimize your Wi-Fi ecosystem.
CISM and CISSP Certified System Security Consultants
Progent's qualified CISM, CISSP, and CISSP-ISSAP security and compliance consultants offer a variety of system protection services that can strengthen the immunity of your Microsoft Windows, macOS and OS X, Linux, or UNIX network against attacks or help your business to recuperate rapidly following a damaging penetration. Security solutions available from Progent include: in depth data security and compliance assessment utilizing utilities such as GFI LANguard, AMAP Application Scanner, and products from Solar Winds tools and Nikto; rapid cleanup after virus and worm assaults; setting up firewalls; establishing secure mechanisms for off-site and mobile access; securing your messaging infrastructure from spam and directory harvest attacks; and establishing 24x7 network monitoring.
Cloud Integration Solutions
Progent offers advanced online support to help businesses of any size connect their networks with leading public clouds including Azure and Amazon AWS. Progent can help you to plan and manage cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-based solutions or in hybrid topologies that combine on-premises resources as well as cloud services. To assist you to incorporate public cloud services with networks, Progent offers a variety of cloud integration services such as Office 365 integration with on-premises installations of Exchange,
Azure hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) hybrid cloud solutions, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform planning and integration consulting. Progent has over 20 years of background providing high-level consulting expertise remotely, and Progent can make sure you complete your cloud migration projects on schedule and affordably.
VMware Site Recovery Manager and NSX Consulting
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to orchestrate, automate and test a consistent workflow for recovering services quickly after a breakdown. SRM supports centrally controlled and automated disaster recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also allows non-disruptive testing for site recovery, updates and patches and can produce reports to verify full service recovery, validate SLAs and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to assist you to design, deploy, test and manage a disaster recovery system based on VMware Site Recovery Manager.
Progent's VMware vSphere consultants have in-depth understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for managing private and hybrid cloud solutions that provide high availability, data security, and application mobility. Progent also offers advanced VMware NSX consulting from a VCDX-NV certified network designer to help your organization to create a fully virtualized Software Defined Data Center (SDDC) that can be set up or re-purposed in minutes and managed with a high level of automation regardless of the hardware making up the underlying IP network.
UNIX, Linux, Solaris, and macOS and OS X Support Services
Progent's UNIX, Linux experts and macOS and OS X technology specialists can provide remote consulting services to address a wide spectrum of computer technologies such as system architecture, messaging systems, network and operational security, plus UNIX and Microsoft Windows integration. For server economization and easy management in environments that combine Linux-based systems and Windows, Progent offers VMware integration and Citrix XenServer support. Progent can also help with migration from older applications to MS Windows or Linux-powered environments. Progent's team-based methodology for solving network issues enables quick escalation, when required, to engineers with task-relevant expertise to tackle challenging situations. This expedites repair of critical problems, minimizes lost productivity, and cuts service expense.
Major Linux platforms for which Progent can provide expertise include:
ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent offers a selection of budget-friendly, flat-rate managed services intended to enable small and medium-size organizations to utilize the same advanced IT solutions deployed by some of the world's leading corporations. The ProSight portfolio of network management outsourcing services addresses all key facets of modern networking such as email protection, security and compliance, cloud-based backup/recovery, network infrastructure monitoring and management, virtual server cloud hosting, and IT resources documentation management. ProSight managed services include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior-based machine learning tools to defend endpoint devices as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to manage the entire malware attack progression including blocking, identification, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth security for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge tools incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP environment that meets your organization's unique requirements and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent action. Progent's consultants can also assist your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.
- ProSight Data Protection Services: Managed Backup and Disaster Recovery
ProSight Data Protection Services offer small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates your backup processes and enables rapid restoration of vital files, applications and VMs that have become unavailable or damaged due to component failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can deliver world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical information. Find out more about ProSight DPS Managed Cloud Backup and Recovery.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security companies to provide web-based management and comprehensive protection for your email traffic. The hybrid structure of Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.
- ProSight WAN Watch: Infrastructure Management
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, track, enhance and troubleshoot their networking hardware such as routers, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are always updated, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating time-consuming management processes, WAN Watch can cut hours off ordinary chores such as network mapping, expanding your network, locating devices that need important updates, or isolating performance issues. Learn more details about ProSight WAN Watch infrastructure management services.
- ProSight LAN Watch: Server and Desktop Monitoring Services
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management technology to keep your network operating at peak levels by tracking the health of vital computers that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your designated IT management personnel and your Progent engineering consultant so that any looming issues can be resolved before they can disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's network support experts. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the applications. Because the system is virtualized, it can be moved easily to an alternate hardware solution without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can save as much as 50% of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it. Find out more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size organizations to get an objective evaluation of the overall health of their IT system. Powered by a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the configuration of your essential network assets conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits such as a more manageable Active Directory (AD) system. Both also include a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier management, better compliance with government and industry security standards, higher utilization of network resources, faster troubleshooting, more reliable backup and restore, and less downtime. See more information about ProSight Network Audits IT infrastructure assessment.
The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone interview with a Progent information assurance expert. The interview is intended to evaluate your organization's preparedness to block or recover quickly following an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to collect information concerning your existing security profile and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to create a cost-effective AV and backup/recovery system that aligns with your company's needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report Service.
Additional Support Programs Available from Progent
Progent offers the services of world-class online consulting experts for special IT programs. Billing charges for longer-term development or consulting tasks are set based on the level of expertise of the engineers required. Progent's experience with these special fields of information technology allows clients to execute major projects economically and on schedule. Progent's special online engineering solutions include:
How Your Sarasota Business Can Contact Progent's Online Support Professionals
Help Desk Call Center Expertise
Progent's Call Center service offerings for businesses with environments based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products include comprehensive Call Center services, co-managed Helpdesk services, and Helpdesk operations consulting.
Progent's Standard Help Desk Services provide small businesses an end-to-end service desk solution that manages all aspects of online Level 1 desktop technical support from initial requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Progent provides call desk services at a substantial discount off Progent's regular desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve the most problems.
Progent's Call Center consulting expertise can guide you in establishing an effective new Call Center or enhancing your existing organization, identifying or customizing Call Center software to address the special requirements of your corporation, or providing temporary online personnel to reinforce your internal Help Desk Call Center team during demanding scenarios like software transitions, major upgrades, or installing new applications.
Progent's Help Desk Call Center staff of veteran information technology consultants gives your computer users in Sarasota Florida immediate contact with a large support group with years of background offering telephone-based support and remote repair service for networks powered by Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's focus is to give the Call Center the reputation as a major driver of company productivity, and Progent's aim is to fix and not merely record network issues.
- Business Applications Services: Education, Programming, and Problem Solving
Progent's Applications Experts Group offers remote professional consulting expertise and education in special application areas such as ERP, MRP, accounting system customization, and CRM. Progent also can provide consulting expertise, customization, and training for Microsoft business applications such as Microsoft CRM, MS Project, Office 365 Word, and Office 365 Excel. To find out more information concerning Progent's consulting, customization, and training services, go to Progent's Business Application Experts Group.
- Unified and Streamlined Administration of Hybrid Cloud Environments
System Center 2016 centralizes and automates the management of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10 clients; cohesive integration of heterogeneous environments that include Linux, Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants offer world-class online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and configure a new implementation of System Center 2016, extend or optimize an existing one, upgrade efficiently from a prior version of System Center, or debug your System Center environment.
- Remote Hybrid Network Monitoring and Reporting Support
Progent can deliver organizations in Sarasota Florida online IT infrastructure monitoring by providing System Center Operations Manager (SCOM 2016) consulting and Microsoft System Center 2012 Operations Manager support. Progent can tune SCOM to fit your environment so that your IT maintenance is proactive rather than reactive. By exposing emerging problems before they cause downtime, system monitoring can avoid disruptive and costly service failures. Progent can also provide help with system monitoring utilities such as Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or macOS and OS X networks, Microsoft Windows systems, or environments powered by a combination of OS platforms.
To get in touch with Progent about urgent online help with Microsoft Windows, Apple macOS and OS X, or Linux computer systems, go to Progent's Urgent Phone-Based Help, phone 1-800-993-9400, or go to Contact Progent.
For companies and new ventures in Sarasota Florida, Progent's phone-based network support engineers are ready to deliver effective and affordable system support the instant your business needs it. Long experience offering online technical assistance has earned Microsoft Partner status for Progent's consultants and has helped Progent to acquire high-end troubleshooting skills and to refine remote connectivity tools to repair IT problems quickly while avoiding the expense and lost time that comes with in-person support visits.
Even if your Sarasota office has a regular independent support technician or employs a full time organization that know how to deal with day-to-day computer problems, Progentís Microsoft certified consultants can provide a convenient and seamless remote extension of your local resources for situations when your usual IT support personnel either lack the bandwidth or the expertise to handle sudden network emergencies or particularly tough integration projects.
Benefits of Progent's IT Support for Organizations in Sarasota Florida
Progent's remote technical help services allow your Sarasota organization to realize the benefits of on-call, enterprise-class network support without the expense of managing a full-time IT staff. Your information system will derive greater strategic worth by becoming increasingly reliable, productive, and secure. Advantages to your company include:
- Seamless remote expansion of your local support resources
With most businesses in Sarasota Florida, local network support providers, whether made up of freelance consultants or a full-time maintenance staff, can handle the majority of technical issues. On the other hand, major troubles sometimes spring up when local support personnel are overstretched or unavailable, and some trouble may be associated with technology that is beyond the scope of your usual service technicians. In these situations, Progent's online support experts provide a convenient, fast, and affordable way to supplement your regular resources and to transfer valuable information to increase your capability to resolve future issues locally.
- Reduced Reliance on Freelance Service Providers
For IT maintenance, smaller offices often rely on individual freelance service providers. Although independent service people have smaller overhead than big support organizations and can often charge marginally less, they are occasionally stretched too thin, making it impossible to respond rapidly to crisis situations. If a freelance service provider is busy with another client, ill, on vacation, or in training, the lack of fallback help may force your business to go without assistance during an IT crisis. As your business expands, network downtime and trouble with critical applications become more costly. The budget you thought you were saving on a freelancer can be eaten up fast by reduced productivity. Progent offers a reliable source of backup support experts to make sure your IT system remains up and running.
- Build a Solid Foundation for Smooth Growth
Organizations often begin with an IT architecture created on a shoestring budget. Without a proper infrastructure, slap-dash fixes can get thrown on top of an unstable foundation. As a company grows, stability and expandability issues can impede the success of the business. Such poorly built environments require careful analysis, intelligent long-term planning, and wide IT knowledge to upgrade to a system architecture able to provide the stable foundation to meet current business demands and facilitate future growth.
- Interact with Problem Solvers Rather Than Product Vendors
Smaller organizations need guidance and technical training to negotiate an ever more complex maze of product alternatives capable of accelerating business growth and improving efficiency. These companies hardly need a computer engineer who is attempting to resell a certain vendor's technology. Network consulting and product selling can result in a scenario where the recommended
solution is designed around a profitable technology instead of the true needs of a business. Progent eliminates these dilemmas by selling only services instead of products. This enables Progent to match technical consulting with the real interests of customers.
How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's staff size, breadth of technical experience, fine tuned support software, and understanding of enterprise networking allow offices to escape the limitations associated with exclusive dependence on smaller service firms, individual freelance consultants, or limited internal resources.
Progent stands out by providing:
How Does Our Company Start Receiving Online Network Support from Progent?
- Certified Knowledge of Microsoft's Entire Range of Server Platforms
Progent can provide in-depth expertise for Microsoftís powerful server products with services such as Microsoft Windows Server 2019 migration services, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 migration and deployment support services, Windows Server 2008 support, Microsoft Windows 2003 Server maintenance, MS Exchange 2019 planning and configuration, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 integration, Microsoft Exchange 2010 Server maintenance, Microsoft Exchange Server 2007 and Exchange Server 2003 upgrades, plus MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 migration, SQL Server 2016 integration, SQL Server 2014 consulting support, and Microsoft SQL Server 2012 management support.
- Value Pricing
Progent's pricing model is to bill for online support and on-site help per minute. Consequently, you pay just for delivered support. Progent does not impose a more expensive rate for off-hours or priority support, and within California or in regions where Progent offers on-premises support, Progent does not bill for travel time except for emergency support where on-site time is less than four hours. In addition, Progent applies no startup charge and asks no monthly commitment for support services delivered during normal business hours. Many service organizations impose large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity does away with big bills for fast repairs so you will not be tempted to permit simple problems to stay unaddressed.
- Information Transfer
Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching customers to deal with technical issues that are within their scope, Progent can concentrate on delivering high-value skills where Progent faces little competition. Businesses who work with familiar independent consultants or who maintain internal support staffs benefit when Progent transfers information about critical technology and proven methodologies to make their networks more robust, protected, and efficient.
- Automated Network Monitoring with Microsoft Operations Manager
Progent is one of the only consulting firms to provide 24x7 system tracking services powered by MS Operations Manager. MS System Center Operations Manager causes your computer support to be anticipatory instead of reactive. By uncovering possible problems before they result in lost productivity, system monitoring can keep your information network from stressful and expensive availability disruptions.
To initiate Progent's Nationwide Remote Support services or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for network help, go to Immediate Technical Support.