Besides providing rapid access to guidance from top-tier network professionals and subject matter experts to help Sarasota, Florida companies with specific IT problems or strategic initiatives, Progent offers temporary supplemental staffing to deliver more generalized services like PC support, network management, and Call Center response. Short-term staffing makes it possible for businesses to deal with expected or unexpected increases in demand for IT personnel, which may be caused by scenarios like mergers and acquisitions, site relocation, technology migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or regulatory mandates. Temporary staffing can also fill gaps caused by the absence of in-house staff members because of vacations, illness, resignation, or other reasons.
Benefits of Progent's Short-Term Staff Augmentation Services
Progent's short-term staffing services give organizations the versatility to respond to increases in requirements for network services without being saddled with the expense and delays that come with reviewing and hiring professional technical personnel and without the risk of increasing your in-house head count.
Important features of Progent's temporary supplemental staffing services include:
Progent's Shared Help Desk Call Center Service
- Fast access to seasoned network pros
- Easy initiation, cessation, and re-engagement of services
- Seamless extension of your full-time IT staff
- Full documentation of services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled fast
- Close relationship with a world-class, full-service resource for network expertise
Progent's co-managed Help Desk Call Center service is a proven flexible staff expansion alternative that enables IT groups to divide the work of Call Center support seamlessly between their internal IT staff and Progent's nationwide team of technical support experts. Working as a seamless extension of your in-house Help Desk, Progent's co-managed Call Center service is a joint service solution based on by the industry's leading shared professional services (PSA) platform for managing, service calls, generating tickets, assigning ownership, monitoring responses, and producing documentation.
Why Choose Progent?
Progent has two decades of experience providing online and on-premises IT services for businesses of all sizes throughout the United States. Progentís engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold top certifications including CISSP-ISSAP, CISA, and CRISC. Learn more details about Progent's certifications.
Progent's Practice Areas for Sarasota, Florida Companies
Progent's veteran roster of certified consultants and technical experts can deliver Sarasota, Florida companies a broad range of online technical guidance and debugging services. Areas of expertise covered under Progent's consulting program for IT service firms include:
Contact Progent for Short-Term Staff Augmentation for Sarasota, Florida Organizations
To learn more details about Progent's short-term staffing services for Sarasota, Florida companies, call 800-993-9400 or visit Contact Progent.