Expanding your telecommuter workforce can have a significant effect on IT infrastructure, security, and corporate workflows. Progent has 20 years of background assisting SMBs to design, deploy, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can help your Sarasota company to pick the appropriate technologies and adhere to best practices in building and maintaining a secure virtual office solution for teleworkers that promotes teamwork and returns maximum value. Progent can provide services ranging from as-needed expertise for helping you past occasional technical roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent's consultants can help Sarasota, Florida companies to succeed with any facet of building a high-functioning work-at-home environment by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk services, endpoint security, data protection solutions, and streamlined management.

Security for Telecommuters
At-home workers often use their own equipment and work in an unsecured space. This worsens their vulnerability to cyber threats and calls for careful use of security appliances, remote monitoring, and the enforcement of policies based on best practices. Progent's veteran roster of certified cybersecurity experts can assist your company to plan, deploy and manage a compliant security environment that protects vital information in IT networks that incorporate teleworkers.

  • Firewalls enable you to create a network that can be securely accessed by local users and by at-home workers, mobile workers, vendors, customers, and other stakeholders. Next-generation firewall appliances allow you to configure and manage appropriate permissions to various groups of users and to scale your IT network and adjust your security as your business evolves and as network attacks grow more complex. Progent supports both new and older firewall devices from all major manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For details about Progent's firewall support expertise, see firewall support expertise.
  • Online Endpoint Security Monitoring makes it possible to track the various computers utilized by telecommuters and either reject or spot and mitigate modern cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight agent is installed on each protected endpoint device, monitoring all activity and utilizing state-of-the-art machine learning to identify zero-day attacks on arrival. When a cyberattack is discovered, ProSight ASM instantly isolates the impacted endpoint from the network to contain the malware. Because the ProSight Active Security Monitoring agent is self-contained, endpoint devices stay secure even if they are not connected to the Internet. For details about ProSight ASM, see remote endpoint monitoring for at-home workers.
  • Security Audits can assess the vulnerability of your information system to all classes of outside and internal security threats for a network that incorporates telecommuters. Progent can deploy remote, automated security inventory software for quickly and economically detecting a wide variety of security gaps that can be found via the Internet. Progent's endpoint security assessment consulting services, which can be managed by network security professionals with top certifications such as CISM, CISSP, and GIAC, can help you to audit your procedures and policies and assess your IT architecture to enable you to design the highest level of security for your an at-home workforce.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing a productive telecommuter solution for your Sarasota, Florida company, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progent provides support expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and manage a WatchGuard Firewall/VPN appliance that aligns with your security needs and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.

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    Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all delivered support activities. Unlike some freelance consultants or local service firms who provide scant documentation or details of tasks done, each service provided by Progent is tracked by full documentation. Each Progent consultant has access to the support documentation sent by each consultant to each client. The practice of documenting and organizing support records results in more effective support and avoids a slew of typical problems such as when a service client is virtually held captive to a consultant who refuses to release vital service information.

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    Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size organization's servers in an environment that delivers the maximum level of availability and expandability and is also simple to transfer to any data center. ProSight Virtual Hosting and management services are based upon mature virtualization platforms that enable small companies with mixed- platform IT systems to save significantly on the costs of capital equipment, infrastructure maintenance, and network management while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.

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  • Consultants Linux Network Monitoring, Nagios and MRTG Nagios Troubleshooting

  • Dynamics GP App Development Coder
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    Progent's expert application designers and software developers can help your company to create customizations to Microsoft Dynamics GP/Great Plains that address the unique requirement of your organization while retaining the benefits of Windows integration. Progent can also provide expertise with a selection of development tools that can be used to create user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier, Visual Studio for Dynamics, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.

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    Progent's Cisco CCIE-certified networking experts offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.

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    Altaro VM Backup offers small and mid-size organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted architectures and also enables low-cost cloud backup to Microsoft Azure storage. Top features include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for reducing your Recovery Point Objective, military-grade encryption, item-level restore capability for individual files and emails, support for Windows Cluster Shared Volumes (CSV) and VMware vCenter for handling large-scale deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and offers a broad range of services to help you to plan, install, manage and troubleshoot a backup/restore system based on Altaro VM Backup.

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    Progent's Cisco-certified Wi-Fi experts can assist you to evaluate the benefits of using Catalyst Wi-Fi controllers to manage Wi-Fi networks of any scale. Progent can help you to maintain and troubleshoot your current wireless network or help you plan and carry out an efficient transition from earlier generation Wi-Fi controllers to current models.

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    Progent can provide the affordable services of remote Internet connectivity consultants to assist your organization to assess or update your Internet services so your Internet access solution meets your business needs. Services available from Progent include evaluation of your current bandwidth use, carrier and service plan comparison and selection, network provisioning, and overseeing a smooth move to a new ISP and/or service arrangement. Network provisioning can include optimizing current routers and deploying new ones, setting up firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations.

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    Altaro VM Backup software offers small businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud architectures and also supports cost-effective backup to Azure storage. Top capabilities include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as short as five minutes for minimizing your exposure to data loss, military-grade encryption, item-level recovery capability for individual files and emails, support for Windows CSV and VMware vCenter for managing large-scale deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live VMs with zero downtime. Progent is an Altaro partner and can provide a broad range of consulting services to help you to design, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.

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  • Proxim Tsunami Wireless Example Application
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    Progent delivered a wireless networking solution that enabled a school to improve productivity and avoid the ongoing expense of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for interfacing remote locations as far as 2.5 miles apart and can reach even longer ranges. This wireless alternative provided improved bandwidth and dependability than recourse to amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz band it offered immunity to local interference.

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  • Juniper NetScreen Security Evaluation
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    Progent's Juniper Networks-certified NetScreen engineer can assist you to configure and optimize NetScreen 5000 series routers, migrate from older NetScreen products to more current Juniper technologies, and troubleshoot infrastructure issues in Juniper-only or mixed-vendor systems.

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    Progent can assist you in any facet of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing high availability (HA) system topology for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing (HLB); configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and configuring Outlook clients.

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    System Center 2016 Data Protection Manager provides near-continuous backup and easy restore functions for Microsoft-based environment. Data Protection Manager 2016 offers application-sensitive protection for critical workloads such as Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux VMs, supports VMs hosted by Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can assist organizations of any size to design, deploy, administer, and repair a multi-site backup/restore solution built around SCDPM 2016. Progent can help you to upgrade from an older version of DPM or from an outdated solution, and Progent can tune your SCDPM 2016 ecosystem for on local, hosted, cloud-based or hybrid deployments. Progent can provide online or onsite support and can deliver as-needed expertise to resolve challenging issues or deliver end-to-end project management or co-management services to help you complete your SCDPM 2016 initiative on schedule and within your budget.

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    Progent's Cisco Meraki Wi-Fi access point consultants offer remote and on-premises support to help businesses of all sizes to plan, install, manage, upgrade or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to set up and support Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products including switches, ASR routers and firewalls to create a cohesive ecosystem that delivers identical connectivity, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi clients irrespective of their mobility or computing device.

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    Progent provides high availability load balancing support covering network load balancing, load balanced applications, network infrastructure routing, and content dispatching technology such as F5 Networks 3DNS. High availability load balancing providers for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS.

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    Remote server management cards offer IT managers complete control of a server without the requirement for an on-site visit. Using remote server management cards, all console screen data plus keyboard and mouse operations are transferred to an off-site session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to design, deploy, and manage a fault-tolerant business network that includes remote server management cards and Progent can utilize these remote management cards to deliver efficient off-site technical help. Progent is familiar with a variety of remote server management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon remote management cards.

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    Microsoft System Center 2016 Data Protection Manager provides automatic backup and simplified restore capabilities for Microsoft-based networks. Data Protection Manager 2016 delivers application-aware backup for key platforms such as Microsoft SQL, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, works with VMs running on Windows Hyper-V and VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist organizations of all sizes to design, implement, manage, and repair an enterprise-wide backup/recovery system built around System Center 2016 Data Protection Manager. Progent can help you to migrate from a previous release of Data Protection Manager or from an outdated system, and Progent can optimize your SCDPM 2016 environment for on premises, colocated, cloud or hybrid deployments. Progent offers remote or onsite consulting expertise and can provide as-needed expertise to resolve technical bottlenecks or deliver comprehensive project management services to help you finish your SCDPM 2016 initiative on schedule and within your budget.

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    Progent can provide affordable remote consulting to assist companies of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, system design, testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN technology and can show you how to deploy all-cloud or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS cloud services. Progent offers as-needed consulting to assist you to overcome complex technical issues or Progent can provide comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on schedule and on budget.

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  • virtual application delivery Consultant
    virtual application delivery Consultants

    For desktop virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can help your company to design a XenDesktop solution that improves the strategic value of your information system; integrate XenDesktop software with your servers, user devices, and printers; upgrade your older virtual desktop software to the latest releases of XenDesktop; and provide comprehensive remote troubleshooting. Progent can also instruct your network managers to adhere to best practices to maintain XenDesktop effectively.

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  • Consultant QTS Sacramento Data Center
    QTS Sacramento Colocation Center Engineer

    The QTS Internet Data Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently using the QTS Sacramento data center as a colocation site or if your business is considering migrating your main or offsite backup system to Herakles/QTS, Progent can provide a range of cost-effective services such as data center relocation, system installation and upgrades, network optimization, project management services, virtualization configuration, offsite monitoring, streamlined network management, application development, business continuity solutions, security assessment, and the support of Progent's Test Lab.

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    If your company operates a Sun Solaris environment or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-premier consultants can assist your whole enterprise in a broad array of security areas such as security management procedures, security architecture and strategies, access management systems and methodology, applications development security, business processes security, hardware security, telecommunications, network and web security, and workplace recovery preparedness. CISM and ISSAP define the core skills and worldwide standards of performance that information security managers are expected to possess. These accreditations provide executive management the confidence that consultants who have earned their CISM, CISSP or ISSAP certification have demonstrated the background and knowledge to deliver world-class security support and engineering help.

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    The Certified Information Systems Auditor credential is a prestigious achievement that indicates expertise in information system security auditing. Certified by ANSI, the CISA credential has candidates undergo an extensive examination given by the ISACA international professional association. Progent offers the services of a CISA-Certified network security audit professional trained to assist businesses in the areas of information systems audit process, information technology enforcement, systems and infrastructure ROI, IT support, safeguarding of information assets, and disaster recovery preparedness.

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    The CISA credential is a globally recognized qualification that signifies expertise in information system security audit and control. Certified by the American National Standards Institute, the CISA accreditation has consultants pass an extensive examination given by the ISACA professional association. Progent can provide the services of a CISA-Premier network security audit professional able to help businesses in the fields of information systems audit services, IT enforcement, network assets and architecture lifecycle, IT support, safeguarding of information resources, and disaster recovery planning.

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    Progent can deliver a variety of affordable online and onsite support services to help your business to deploy, administer, and troubleshoot desktops and mobile devices powered by Windows, macOS/OS X, iOS, Android, or Linux.

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    Cisco Unified Communications Manager, previously branded CallManager, functions as the heart of Cisco's communications and collaboration solution. Unified CM and Unified Communications Manager Express provide a borderless IP-PBX by integrating closely with applications that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's CCIE-certified consultants can deliver efficient and budget-friendly remote and onsite support to help businesses of any size to build and administer Unified CM ecosystems by providing Unified Communications Manager integration and troubleshooting consulting services that deliver optimum business value. Progent's consultants can help with any facet of CUCM configuration and troubleshooting in areas such as integrating VoIP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN support, deploying Cisco ISR routers with CUBE VoIP networking support, designing Cisco UCS server clustering solutions for high availability, performance tuning, and integration with Microsoft Exchange and Skype for Business.

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    Progent can provide quick access to the expertise of veteran wireless specialists who can assist you to determine the benefits of Ubiquiti UniFi Wi-Fi APs for your company and help you to plan, install, manage, and troubleshoot your UniFi network. Progent can also conduct a Wi-Fi site survey to assist you to choose, configure, and place Ubiquiti UniFi Wi-Fi access points for optimal coverage and throughput.

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    Microsoft Exchange 2003 Upgrade Integration Support

    Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Exchange Server 2003 upgrade plan that minimizes productivity disruption, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multiple server or multi-location migrations, Progent offers the knowledge and experience to complete your move rapidly and economically. Progent's Exchange Server 2003 support, troubleshooting, and consulting offerings include assistance with the configuration of third-party add-ons to Exchange 2003 Server that are best aligned to your business goals.

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    Progent can assist your business to evaluate the wealth of subscription options available with Office 365 and configure your information network with Office 365 so you derive top business value. Progent supports cross-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and manage hybrid solutions that transparently combine local and cloud products and services.

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  • Online Troubleshooting Network Management outsourcing consultants
    Network Infrastructure Monitoring Professional

    Progent's ProSight family of managed IT services are geared to provide organizations who have small in-house network administration and support teams with low-cost help from enterprise-class management platforms and consulting expertise. Benefits of Progent's ProSight catalog of managed IT services include predictable network management expenses, smart automation of routine administrative tasks, ongoing adoption of new technology, graceful migration from legacy systems to current solutions, improved alignment of information technology with strategic objectives, access to veteran network consultants, and allowing management to focus on business instead of fast-evolving information technology.

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