Fast Phone Help for Sarasota Florida UNIX or Linux SystemsFor small businesses in Sarasota Florida, Progent provides help for information systems powered by UNIX or Linux or for environments that include a mix of UNIX and Microsoft technology. Progent has delivered online support to companies in every state in the U.S. (See Progent's client testimonials). Progent also can furnish the expertise of CCIE-qualified engineers for complex connectivity issues, plus the services of CISA and CISSP-certified security consultants to help with advanced security architecture and disaster recovery preparedness.

Progent's online support services offer exceptional leverage due to the fact that they are equipped with the real-world experience and the sophisticated tools to resolve the majority of information system issues rapidly. This lowers direct expenses since service calls take up a smaller number of chargeable minutes. Remote help also avoids the expense of dispatching an engineer to your site. Your organization saves additionally in indirect costs by reducing or avoiding system outages and associated losses due to business disruption, disgruntled customers and vendors, unproductive workers, and de-focused management.

Progent's billing model for online help is structured to stretch your IT service dollar. Progent bills by the minute for telephone-based consulting, so you owe just for the support that you receive. In contrast to many online support companies, Progent imposes no initialization charge or minimum job duration. Progent's one-minute granularity and simple policy for billing do away with scenarios where speedy. minor fixes manage to turn into large invoices. Progent's penchant for disposing of technical issues quickly translates into your business spending less money.

Progent's Remote Technical Support Tools
Over time, Progent has fine tuned a set of customized tools and field-tested processes that permit the highest level of effectiveness for online technical support and troubleshooting for small company information systems. Progent offers safe VPN support for gateways from multiple popular companies such as Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Secure VPN technology enables the experts of Progent's Technical Response Center to connect to your company's network without compromising system security.

Progent's sophisticated technical support database system includes detailed documentation of the support that Progent's clients have been provided. Progent's team service personnel have access to the records of all help rendered to every client by any Progent engineer. This database of problems and responses is structured as a conveniently retrievable internal knowledge base that permits Progent's remote support engineers to communicate their experiences company-wide to ensure that the quality of Progent's support improves daily. Progent's advanced accreditations and working associations with major technology companies including Cisco and Microsoft permit access to other extensive technical databases and allow priority response from vendors' internal support staff so Progent's remote consulting experts are able to come up with the most efficient resolutions quickly.

Get Remote UNIX/Linux, Solaris, or macOS and OS X Computer Help from Progent
To access Progent's remote support in Sarasota Florida or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has an urgent need for network help, visit Immediate Urgent Support.

Remote Technical Services Provided by Progent
Progent's online technical support professionals offer credentials in a comprehensive array of technologies. This breadth of capability permits Progent's consultants to handle practically any crisis that may take place in a small or midsize business network. Certifications earned by Progent support experts in UNIX-family platforms include Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials owned by Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, Voice Professional (CCVP), CCDA and CCDP.

To support clients with mixed-platform networks, Progent also offers the services of consultants with advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include CISM Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional consultants.

Online support Offered by Progent to companies in Sarasota include:

  • UNIX, Linux, Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online consulting services address a wide range of computer technology including system architecture, email systems, system and operational security, UNIX and Microsoft Windows integration, VMware technologies for server hardware consolidation and simplified management, and transitioning from older applications to current Microsoft Windows or Linux-based environments. Progent's group-oriented methodology for resolving network issues promotes fast escalation, if necessary, to engineers with task-relevant experience to handle complex situations. This accelerates solutions of urgent problems, reduces network downtime, and lowers support costs.

    Progent's UNIX/Linux support engineers can offer urgent remote help for diagnosing problems affecting UNIX/Linux networks powered by leading variants of UNIX including:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX
    • HP-UX
    • Berkeley UNIX (BSD)
    • SCO
    • Silicon Graphics IRIX (SGI/IRIX)
    Important Linux variants for which Progent offers expertise include:
    • RedHat
    • SUSE
    • Debian GNU/Linux
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert for Complex Infrastructure Troubleshooting
    Cisco CCIE Consultants for Sarasota FloridaThe Cisco CCIE credential is the top accreditation for network infrastructure professionals, and validates a consultant's networking skills at the expert level. CCIEs can handle the most complex issues occurring in network planning, deployment, management, protection, and repair. Cisco qualified CCIEs can cooperate on a privileged basis with Cisco's in-house engineers in isolating anomalies with IOS network administration utilities and coming up with workarounds or locating program patches. CCIEs offer exceptional cost-effectiveness since their broad expertise permits them to solve the most difficult problems rapidly. In many cases, less experienced engineers can wrestle for hours or even days with identical problems that a Cisco-qualified CCIE can dispose of in minutes. Few consulting organizations make Cisco-qualified CCIEs accessible to support small and medium sized companies. Progent can provide fast phone contact with a CCIE so your company can receive immediate support for complex network issues that are crippling worker efficiency but are beyond the scope of your ordinary IT maintenance resources. Progent's Cisco CCIE engineers can communicate with your environment via the latest on-line support tools in order to perform efficient, safe, and economical analysis and repair. Progent's Cisco CCIEs offer assistance with all of Cisco's popular family of networking devices including PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Modules, protected high-speed and IS routers, wireless access points, Cisco Meraki cloud-managed access points, wired and wireless Voice phones and systems, Catalyst Series switches, as well as VPN technology.

  • Authorized Microsoft Windows Support
    Windows Expertise for Sarasota FloridaProgent's Microsoft-premier online support professionals offer computer system troubleshooting and consulting support for all Microsoft server products. Progent is a Microsoft Partner and can provide your organization the expertise of support engineers who can help you with a wide range of technology support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, Microsoft Exchange 2019 Server integration, Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 consulting, Exchange 2010 maintenance, SharePoint 2016 migration and hybrid deployment consulting, SharePoint 2019 design and configuration, Microsoft Teams integration, Skype for Business Server planning and deployment consulting, Microsoft Lync Server 2013 integration and Office Communications Server 2007 upgrade, Forefront TMG administration and ISA Server migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and programming, and SQL Server 2014 support, Systems Center Operations Manager (SCOM) network monitoring and reporting, Project Server and Server Online planning, Small Business Server 2011 support, and Windows Essentials cloud integration.

    Progent in addition can deliver a broad array of online desktop support and troubleshooting services including Microsoft Windows 7 migration, moving to 64-bit workstation software, integrating Microsoft Office 2010, and streamlining Business Desktop Deployment.

  • CISSP, ISSAP, and CISM Certified System Security Professionals
    CISSP Certified System Security Professionals for Sarasota FloridaProgent's accredited CISSP and ISSAP network security engineers can provide a variety of system protection solutions to enhance the immunity of your UNIX, Linux, Sun Solaris, Apple Mac or Windows environment against assaults or assist your company to recuperate quickly following a damaging penetration. Security solutions available from Progent cover in depth network security analysis utilizing utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Solar Winds tools and Hydra; quick recuperation from malicious assaults; installing firewalls; establishing safe architectures for off-site and mobile connectivity; protecting your messaging infrastructure from viruses, spam and directory harvest attacks; and instituting 24x7 proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert online support services to help companies of any size integrate their networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can help your IT team to design and administer hybrid ecosystems that support Windows and Linux systems and applications in both cloud-only solutions or in hybrid network models that seamlessly combine on-premises IT assets along with cloud services. To help you to integrate public clouds with physical datacenters, Progent offers a variety of public cloud migration support services that include Microsoft 365 Exchange Online integration with on-premises Exchange, Microsoft Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service development and debugging, and Google Cloud Platform integration consulting. Progent has more than 20 years of background providing advanced consulting services online, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Special Support Programs Available from Progent
Progent offers the skills of seasoned online consulting experts for special IT projects that small companies frequently need. Billing charges for longer-term development or consulting tasks are determined based on the level of expertise of the engineers assigned. Progent's background in these special fields of computer technology enables customers to complete critical projects within budget and on schedule. Progent's special online consulting solutions include:
  • Help Desk Call Center Expertise
    Progent's Help Desk Call Center service options for small businesses with networks that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk outsourcing, Virtual Help Desk support services, and Call Center consulting. Progent's Standard Call Center services are a convenient solution for small businesses who don't have the resources to support an in-house Help Desk but who need quick access to a reliable Help Desk Call Center with proficient phone assistance as well as the in-depth expertise to escalate the most challenging problems to high-level engineers.

    Progent's Help Desk sharing services make it possible for your IT organization to share the load for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution built around the leading professional services automation (PSA) platform for handling service requests, ticketing, ownership, status tracking, and reporting.

    Progent's Call Center consulting services can support you in creating an efficient new Help Desk Call Center or enhancing your established one, selecting or customizing Call Center software products to handle the special needs of your company, or adding occasional phone support personnel to supplement your internal Help Desk group during demanding events like software migrations, mass upgrades, or installing new business software.

    Progent's Call Center team of seasoned network professionals gives your customers in Sarasota Florida immediate assistance from an effective technical support resource with years of background offering phone help and online repair service for networks based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's charter is to earn the Call Center the reputation as a significant driver of business success, and Progent's target is to fix rather than simply report technical issues.

  • Business Applications Services: Education, Customization, and Troubleshooting
    Progent's Applications Consulting staff offers remote advanced consulting expertise and education in special application areas such as ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also offers expertise, customization, and training for popular Microsoft applications such as Microsoft CRM, Microsoft Office Project, MS Word, and MS Office Excel. For additional information concerning Progent's consulting, customization, and education offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.

    Progent's Apple Mac consultants can promote the artistic aspect of Mac systems by delivering remote consulting support and education in imaging, sound, and video. Progent's support professionals offer assistance in a variety of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and After Effects. Progent's consultants can also help you with special projects such as scanning or digitizing audio/video or putting together an audio/video post production facility.

    Online Network Monitoring Services
    Progent offers businesses in Sarasota Florida remote network monitoring support based on Microsoft Operations Manager IT infrastructure monitoring, adapted by Progent for your environment so your network maintenance is proactive rather than reactive. By anticipating potential issues before they cause crashes, automated monitoring can ward off inconvenient and costly service failures. Progent can also utilize network monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or macOS and OS X systems, Microsoft environments, or networks based on a variety of platforms.

How Your Sarasota Florida Business Can Contact Progent's Online Service Experts
To get in touch with Progent about emergency online help with UNIX, Linux, Solaris, or Apple macOS and OS X computer systems, go to Progent's Nationwide Phone-Based Support, phone 1-800-993-9400, or visit Contact Progent.

Tampa and Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.

Onsite IT Consulting
Progent locations in Tampa and Central Florida

City Address Phone Link
Clearwater 600 Cleveland Street
Clearwater, FL 33755
United States
(727) 250-0700 Clearwater Network Support Services
Lakeland 206 Easton Dr
Lakeland, FL 33803
United States
(863) 250-4500 Lakeland Network Support Services
Orlando 121 S Orange Ave, #1500
Orlando, FL 32801
United States
(321) 754-1119 Orlando Network Support Services
Sarasota 950 South Tamiami Trail, #208
Sarasota, FL 34236
United States
(941) 265-8600 Sarasota Network Support Services
Tampa 400 N Ashley Drive
Tampa, FL 33602
United States
(813) 694-9055 Tampa Network Support Services




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