Fast and Affordable Remote Help for Sarasota Florida Computer Systems
Urgent Phone Consulting for Sarasota NetworksFor companies located in Sarasota Florida, Progent offers remote support for information systems based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier engineers have provided remote support to companies in every state in the United States. (See recommendations from Progent's customers.) In addition, Progent can furnish the consultation services of Cisco CCIE-qualified network specialists to solve challenging networking issues, as well as the services of CISA and CISSP-certified cybersecurity experts to handle advanced security architecture and diagnostic jobs.

Progent's online technical support engineers offer exceptional value because they possess the real-world background and are equipped with the advanced tools needed to solve most information system problems quickly. This reduces immediate expenses because service calls require fewer chargeable minutes. Remote help also eliminates the expense of dispatching an engineer to your site. Your company saves even more in indirect costs by minimizing or avoiding network downtime and associated costs resulting from business disruption, upset clients, unproductive employees, and de-focused management. Progent's advanced online consulting experience is especially important for businesses that depend on public clouds for vital network infrastructure or applications like Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite IT support may not be an alternative.

Progent's pricing model for online support is structured to stretch your IT service dollar. Progent charges by the minute for telephone-based consulting, so you are invoiced just for the support that you actually get. In contrast to many remote service companies, Progent imposes no service activation charge or minimum fees. Progent's per-minute granularity and clean policy for pricing do away with situations where fast solutions manage to end up as substantial tabs. Progent's penchant for handling technical issues quickly means you spends less money.

Progent's Online Consulting and Troubleshooting Services
Over time, Progent has refined an array of optimized technologies and field-tested methodologies that allow the highest level of effectiveness for remote help and repair for computer systems of any size. Progent offers secure Virtual Private Network support for VPN gateways from a variety of leading vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access permits the experts of Progent's remote service group to link to your company's computer system remotely without compromising network security.

Progent's advanced technical support database application maintains comprehensive records for the support that Progent's customers have received. Progent's authorized service personnel have the benefit of the records of support rendered to every Progent customer by any consultant. This archive of anomalies and responses is organized as an easily searchable proprietary database that allows Progent's remote support professionals to share their experiences company-wide to make sure that the quality of Progent's technical support improves over time. Progent's advanced certifications and working associations with important vendors including Cisco and Microsoft make available other massive support knowledge bases and allow quick response from vendors' internal product engineers so Progent's remote consulting experts can find optimal resolutions in the least time.

Remote technical services available from Progent to clients in Sarasota Florida include:

ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent provides a selection of affordable, flat-rate managed services designed to enable small and medium-size organizations to benefit from the same advanced IT solutions deployed by some of the world's leading enterprises. Progent's ProSight portfolio of network monitoring and management services addresses all critical facets of information technology such as email content filtering, behavioral-based threat defense, cloud-based backup and disaster recovery, infrastructure monitoring and management, VM cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior machine learning tools to defend endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily escape traditional signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to address the entire malware attack lifecycle including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection services offer economical multi-layer protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that meets your company's unique needs and that helps you prove compliance with government and industry data protection regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent attention. Progent can also help your company to set up and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows fast restoration of critical data, applications and virtual machines that have become unavailable or corrupted due to component failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can provide advanced expertise to set up ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical information. Read more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading data security vendors to deliver web-based management and world-class protection for all your inbound and outbound email. The hybrid structure of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage space. Email Guard's onsite security gateway device adds a further layer of inspection for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to diagram, track, optimize and troubleshoot their connectivity hardware such as routers, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are kept updated, copies and manages the configuration of almost all devices on your network, tracks performance, and generates alerts when potential issues are detected. By automating complex network management activities, WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, locating devices that require important software patches, or resolving performance issues. Find out more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management technology to keep your IT system operating at peak levels by tracking the state of critical assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT staff and your assigned Progent engineering consultant so any potential issues can be resolved before they can disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the client owns the data, the operating system software, and the applications. Since the environment is virtualized, it can be ported easily to an alternate hardware solution without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to 50% of time wasted looking for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size businesses to obtain an unbiased assessment of the overall health of their network. Powered by a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's certified team of information technology experts, ProSight Network Audits show you how well the configuration of your essential network assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI like a more manageable Active Directory (AD) environment. Both versions also come with a year of advanced remote network monitoring and management. Benefits can include lower-cost management, improved compliance with information security regulations, higher utilization of IT resources, faster problem resolution, more reliable backup and restore, and higher availability. Learn more about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent information assurance consultant. The fact-finding interview is designed to assess your company's ability to stop or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to gather information about your current AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to deploy a cost-effective AV and backup environment that aligns with your business requirements. For more information, visit The ProSight Ransomware Preparedness Report.

Special Support Services Offered by Progent
Progent offers the services of seasoned remote consulting experts for contract information technology programs. Billing rates for ongoing development or consulting projects are set according to the level of expertise of the engineers required. Progent's experience with these important areas of information technology allows customers to complete critical projects economically and on time. Progent's project-based online engineering solutions include:

  • Call Center Support
    Progent's Help Desk support programs for businesses with networks based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology include full-service Help Desk Call Center services, co-managed Help Desk support services, and Help Desk process consulting. Progent's Standard Help Desk Services offer small businesses an end-to-end service desk solution that manages all aspects of remote Level 1 desktop support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Progent provides service desk support at a substantial discount off Progent's regular desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle the most issues.

    Progentís shared Help Desk services allow your business to split the load for Help Desk support seamlessly between your IT staff and Progent's large roster of seasoned technical support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution based on the top PSA tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.

    Progent's Help Desk Call Center team of experienced network consultants offers your clients in Sarasota Florida fast assistance from a large support resource with substantial background providing phone consulting and remote repair service for computer environments powered by Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's concentration is to give the Call Center the reputation as a major contributor to company efficiency, and Progent's target is to solve rather than just record network issues.

  • Applications Services: Education, Custom Programming, and Troubleshooting
    Progent's Applications Experts staff can supply remote and in-depth engineering support and education in special application areas that include Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can provide consulting expertise, programming, and training for Microsoft applications such as Microsoft CRM, MS Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To learn additional information concerning Progent's consulting, custom programming, and training services, refer to Progent's Applications Experts Group.

  • Unified and Streamlined Management of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the administration of hybrid cloud networks through comprehensive support for Windows Server 2016, Windows 10 clients; seamless management of mixed-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts offer advanced remote and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to design and configure a new implementation of System Center 2016, expand or optimize an existing one, upgrade efficiently from a prior version of System Center, or troubleshoot your System Center environment.

  • Remote Hybrid Network Monitoring and Reporting Support
    Progent offers companies in Sarasota Florida remote IT infrastructure monitoring by providing System Center Operations Manager (SCOM 2016) consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can configure Operations Manager to fit your environment so that your IT support is proactive rather than reactive. By exposing possible trouble spots before they result in downtime, proactive monitoring can avoid disruptive and expensive network breakdowns. Progent can also assist with system monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or macOS and OS X environments, Windows systems, or networks that incorporate a mix of OS platforms.
How Your Sarasota Business Can Contact Progent's Online Support Professionals
To get in touch with Progent about emergency remote assistance with Microsoft, macOS and OS X, or Linux networks, visit Progent's Emergency Phone-Based Support, telephone 1-800-993-9400, or visit Contact Progent. For organizations and startups in Sarasota Florida, Progent's phone-based network support engineers are ready to deliver expert and affordable system help the moment your organization has to have it. Long experience delivering remote tech support has earned Microsoft Partner certification for Progent's consulting experts and has helped Progent to develop high-end troubleshooting skills and to fine tune online connectivity tools to solve computer problems rapidly while avoiding the cost and lost productivity associated with on-site support calls.

Even if your Sarasota organization relies on a local independent support technician or maintains an in-house IT staff that know how to handle ordinary network issues, Progentís Microsoft certified consultants can offer an easy and transparent virtual extension of your local resources in cases when your regular IT support personnel either don't have the time or the experience to resolve sudden system crises or particularly complex integration projects.

Benefits of Progent's IT Support for Companies in Sarasota Florida
Progent's online support services allow your Sarasota company to experience the benefits of immediate, expert network support without the cost of managing an in-house IT staff. Your network will acquire greater strategic worth by being increasingly reliable, efficient, and secure. Advantages to your business include:

  • Seamless virtual extension of your on-site IT resources
    With most offices in Sarasota Florida, local network service providers, whether consisting of independent consultants or a full-time IT staff, can take care of the majority of network problems. However, serious problems may strike when your regular support personnel are too busy or unavailable, and some problems may stem from IT products that is beyond the scope of your local support technicians. In these situations, Progent's on-call support professionals offer an easy, fast, and affordable way to supplement your local help and to transfer useful knowledge to improve your capability to deal with future issues locally.

  • Less Reliance on Individual Consultants
    For network maintenance, smaller businesses often rely on independent freelance service providers. While independent service people have smaller internal costs than larger support organizations and can afford to charge marginally less, they are occasionally overextended, making it hard to respond rapidly to urgent situations. If an independent consultant is busy with another customer, sick, on vacation, or in class, the lack of backup help may require your company to go without assistance during an emergency. As your business expands, network unavailability and problems with critical applications become more expensive. The money you thought you were saving on a freelancer can be consumed fast by lost productivity. Progent offers a reliable source of backup service expertise to insure your network remains up and running.

  • Create a Scalable Foundation for Smooth Expansion
    Companies often start with an IT system implemented on a shoestring budget. Without a robust infrastructure, band-aid fixes often get thrown on top of an unstable foundation. As a network grows, reliability and expandability problems can hinder the productivity of the organization. These badly built systems require careful analysis, intelligent long-term planning, and wide technical expertise to upgrade to a network architecture that can offer the stable foundation to handle critical business requirements and ease downstream expansion.

  • Work with Solution Providers Instead of Product Vendors
    Smaller companies require advice and technical training to navigate through an increasingly complex array of product alternatives available for promoting business success and improving productivity. They do not need a network engineer who is motivated to resell a specific vendor's products. Network support and product selling can result in a scenario where the recommended solution is built around a predetermined product rather than the true needs of a client. Progent eliminates these conflicts by selling just services instead of products. This allows Progent to align technical consulting with the best needs of customers.

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's head count, breadth of technical expertise, refined remote support software, and understanding of corporate IT enable offices to avoid the limitations of excessive reliance on smaller service firms, individual freelance service providers, or limited in-house resources.

Progent stands out by providing:

  • Proven Methodology
    Progentís team of Microsoft and Cisco Premier experts average longer than ten years of hands-on professional experience, in the trenches of network service, executing a broad range of IT projects for a large mix of clients. Every Progent support professional shares a refined set of personal best practices which are incorporated into company-wide best practices standards that Progent teaches its support team. This guarantees that you get not only expert IT skills, but also a support engineer with field-tested methods for applying computer knowledge to repair real-world network problems efficiently.

  • Value Pricing
    Progent's pricing model is to bill for remote support and on-premises help per minute. As a result, you are invoiced exclusively for delivered support. Progent does not impose a more expensive rate for off-hours or priority support, and within California or in regions where Progent offers on-site service, Progent does not bill for travel time except for emergency support where on-site work is less than 4 hours. In addition, Progent imposes no service activation charge and asks no retainer for services delivered during normal working hours. Many service organizations impose large minimum fees or charge for each quarter hour or longer. Progent's fine granularity eliminates large bills for fast repairs so you won't be tempted to allow less critical problems to fester.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's consultants to clients. By educating clients to handle problems that are within their comfort zone, Progent is able to concentrate on offering high-value skills where Progent faces little competition. Businesses who work with familiar freelance consultants or who employ internal support personnel benefit when Progent transfers information about new technology and proven processes to make their networks more reliable, protected, and efficient.

  • 24x7 Network Monitoring with MS System Center Operations Manager
    Progent is one of the few IT service firms to provide round-the-clock remote monitoring services powered by MS System Center Operations Manager. MS System Center Operations Manager allows your network support to be anticipatory rather than reactive. By uncovering possible problems before they result in lost productivity, network monitoring can save your information network from stressful and expensive availability losses.
How Does Our Company Begin Getting Online Computer Support from Progent?
To get started with Progent's online help services or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT support, visit Immediate Network Support.



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  • Microsoft SharePoint Server 2013 Technology Consulting
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    Progent has been providing SharePoint consulting services since the initial product was published more than a a dozen years, and Progent has the scope of IT knowledge to help businesses of any size to design and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that add substantial business benefit to your information network. Progent's Microsoft-certified consultants can assist you to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; determine whether an on-premises, Cloud-based or hybrid deployment is most sensible for your organization; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent offers full project management support or can help in individual tasks related to your SharePoint 2013 deployment.

  • Microsoft Expert Hybrid cloud Consultancy Enterprise hybrid cloud solutions Professionals
  • Sarasota Consulting Service
  • Microsoft Instant Messaging Specialist VoIP On-site Support
  • Microsoft Lync Presence Consulting Services Lync Server 2013 Engineer
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  • Sarasota Computer Help
  • Microsoft Networking Consultancy Services Urgent Microsoft Office System IT Consultants

  • Windows and UNIX Consultant
    Windows and UNIX Consulting Services

    Progent's UNIX family support services provide small businesses and software developers support for managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise provides you with an easy single consulting firm to show you how to create and maintain a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.

  • Microsoft Office System Small Business Network Support Microsoft Office XP Technical Consulting
  • Microsoft Proxy Server Online Support Services Microsoft Proxy Server Integration Support

  • Development Amazon Marketplace Web Service
    Amazon MWS integration training Engineer

    Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can expand their market, reduce their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.

  • Microsoft SQL Server 2016 Consulting Firm Microsoft SQL Server Consulting

  • Network Consultants Juniper SRX Firewall
    Protection Juniper SRX Firewall

    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

  • Microsoft Solutions Framework Project Methodology Small Business IT Outsourcing Stabilizing Phase: Design Tuning Migration Support
  • Microsoft System Center Operations Manager Support and Integration Microsoft Certified Remote Monitoring and Reporting IT Consultants
  • Microsoft Windows 2000 Technical Support Services Largest Microsoft Windows 2000 Consultant
  • Microsoft Windows 8.1 Evaluation Remote Troubleshooting Small Business Computer Consulting Firm Windows 8.1 BitLocker
  • Microsoft and Cisco Authorized Expert Database Programming Network Consulting RDBMS Network Consultants
  • Microsoft and Cisco Sarasota, FL Setup Award Winning Sarasota Integration Consultant

  • Microsoft Intune Migration Online Support
    Microsoft Certified Mobile Application Management Integration Support

    Progent's Microsoft-certified Intune consultants can help your organization to assess the strategic value of utilizing Intune for administering your mobile computers including notebooks, phones, and tablets based on Windows, Apple iOS, and Google Android. Progent's Intune consultants can help your company to configure security and compliance policies, set up pilot environments to confirm the appropriateness of Intune for your network, install Intune across your enterprise, combine Intune with SCCM for single-console change management, and maintain your Intune deployment.

  • Migration Consultants Solaris-Windows Solaris to Windows Upgrade
  • Nagios for Linux Services MRTG for Linux Professionals

  • Microsoft Windows Consultancy Services Group
    Microsoft Office Network Architect

    Progent's pricing model is to charge for remote service and on-site help by the minute. As a result, you pay exclusively for delivered support. Progent does not impose a higher rate for after-hours or urgent support, and within California or in regions where Progent provides on-site support, Progent does not bill for travel except for emergency calls where on-site work is less than 4 hours. In addition, Progent applies no minimum charge and asks no retainer for support services provided during normal business hours. Many service organizations impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's small granularity does away with big bills for quick fixes so you won't be tempted to permit minor problems to stay unaddressed.

  • Network Consultants SonicWall TZ500 Firewall SonicWall Gateway Security Suite Cybersecurity Firms

  • Offsite Employees Network Infrastructure Remote Troubleshooting
    Urgent Specialists At Home Workers Network Infrastructure

    Progent can assist small and mid-size companies to design, set up and troubleshoot the infrastructure to support remote workers.

  • Office 365 Outlook PC Consulting Tech Consultants Outlook 2016

  • Microsoft Windows Guru
    Microsoft Windows Computer Network Consulting

    Progentís IT outsourcing packages provide affordable network support for small companies. Whether it includes designing system infrastructure, setting up an in-house Help Desk or using an outside one, rolling out a new email platform, monitoring your network, or developing an on-line eCommerce solution, outsourcing your network engineering services can reduce expenses and eliminate uncertainties, allowing IT support budgets to grow in a more linear and controlled fashion than is possible by assembling a large, all-purpose internal IT staff. Progentís Outsourcing White Paper and flyers explain how Progent can help you create a secure and robust system foundation for your vital business software based on Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.

  • Office Excel for Mac Class Train Office Word for Mac
  • On-site Support Core Routers Carrier Routing System Support and Integration
  • On-site Technical Support Small Business 500 AP Professional Small Business 300 AP
  • Online Support Services iPhone Security Consult ProSight ESP Ransomware Defense
  • Online Technical Support Apple Macintosh iPhone Remote Technical Support
  • Onsite Technical Support System Center 2016 and NetApp Integration Microsoft Certified Expert Online Technical Support System Center 2016 Azure Integration




  • Les Kent has a 35-year history of successful network integration, executive administration, marketing, and operations. He has demonstrated a knack for creating elegant information technology solutions in his roles as as a system architect, software developer, project manager, implementation expert, and troubleshooter for small companies, start-ups, and global corporations.

  • Network Security Consultants Sarasota
  • Outlook 2016 Computer Support Companies Office 2016 Server Installation
  • Postini Support Services Anti-Virus Design and Installation

  • Macintosh Security Audits Support and Integration
    OS X Security Support Services

    Progent's CISM-certified security consultants can help you safeguard your Mac environment through professional services such as running security tests, recovery from virus and denial of service attacks, configuring firewalls, integrating secure off-site and mobile connectivity, deploying automated software for protection against viruses, spam, and directory harvest attacks, and creating a comprehensive security strategy adapted for the specific goals of your corporate information system.

  • Private Cloud Virtual Datacenter Hosting Consult Private Cloud Hosting for Virtual Data Centers Consult
  • ProSight Managed Cloud Backup Services Onsite Technical Support ProSight Data Protection Services Professional

  • Urgent Catalyst 6500 Switch Setup and Support
    Catalyst 6500 Switch Technology Consulting

    Progent's Cisco-certified CCIE networking experts can assist organization to configure, manage, upgrade, tune and troubleshoot Catalyst switches. Progent can also assist you to enhance the security and compliance of Catalyst switches and migrate efficiently from legacy appliances to modern devices.

  • ProSight VM Hosting Professionals Urgent Private Clouds for Small Businesses Consulting Services
  • Professional Radvision XT5000 Technology Professional Radvision Video Conferencing

  • Microsoft Certified Windows 8.1 Remote Desktop Configure
    Windows 8.1 Client Hyper-V Network Consultants

    Microsoft Windows 8.1 is engineered to run on devices ranging from smart phones and slates to engineering workstations. A wealth of new and improved features, such as its touchscreen interface and signature tile GUI, provide a wide selection of advantages for organizations who understand how to exploit them. Progent's Windows experts can help bring your organization up the learning curve with Windows 8.1 and show you how to derive maximum competitive advantage from the operating system's various new and enhanced technologies.

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  • Project Implementation Engineer Project Design Consultants
  • Red Hat Linux Online Support Services Urgent Colbolt Linux Information Technology Consulting
  • Remote Information Technology Consulting Company Progent Management Team Progent's Management Team Computer Network Support Companies
  • Remote Support Service Provider Setup Kansas
  • Remote Support Services SCVMM 2012 Backup and Recovery Support SCVMM 2012 Virtual Switch

  • ProSight Email Encryption Specialists
    ProSight Email Guard Content Filtering Specialist

    Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide centralized control and world-class protection for your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage. Email Guard's onsite security gateway appliance adds a further layer of analysis for inbound email. For outbound email, the local security gateway provides AV and anti-spam protection, DLP, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.

  • Remote Technical Support Wireless Link Wireless Network Remote Support

  • 24/7 Microsoft Exchange 2007 Professional
    After Hours Microsoft Exchange 2007 Technology Professional

    Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2007 migration strategy that avoids productivity disruption, simplifies ongoing service requirements, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-location upgrades, Progent has the knowledge and experience to finish your move rapidly and affordably. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Exchange Server 2007 that are best aligned to your business needs.

  • SCDPM 2012 and Exchange DAGs Online Help Network Consulting SCDPM 2012 and Azure Backup
  • SCVMM 2012 Reporting Consultant Services Computer Consultants SCVMM 2012 Hyper-V Clusters
  • SMS Server Upgrade Consultant Network Consulting SMS Upgrade
  • SMS Server Upgrade Support Services Microsoft Certified Expert SMS Migration Engineer
  • SQL Server 2012 Performance Tuning Technology Consulting Services Urgent Microsoft Expert PowerPivot for Excel Consultants
  • SQL Server 2014 Monitoring Remote Technical Support After Hours On-site Technical Support SQL Server 2014 Performance Tuning
  • Security Consultants Access to External Support Databases Urgent Problem Escalation Through Teamwork Small Business IT Outsourcing

  • Integration Specialist Microsoft Desktop
    Microsoft and Mac Desktop IT Consulting Firm

    Progent can deliver a broad array of affordable support services to assist your company to install, integrate, repair, and manage workstations and laptops powered by Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent can provide on-premises or online help for individual machines or laptops or help you to plan and carry out a company-wide rollout of new or revised OS software and applications. Progent can also supply consultants and technical workers to assist your company to prepare for and complete a company relocation or merger organized to cause the least possible disruption of your business.

  • Server Management Engineers 24/7 Server Virtualization Onsite Technical Support
  • SharePoint Excel Services Integration Services SharePoint Web Parts Network Consulting
  • Small Business Network Services Small Business Networking Firms

  • 24x7 System Center 2016 and SSRS Reporting Remote Troubleshooting
    24 Hour Remote Troubleshooting System Center 2016 Hybrid Cloud Integration

    System Center 2016 provides important improvements for managing hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10 clients; unified management of heterogeneous environments that include Linux, Hyper-V and VMware vSphere; and better cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and install a new deployment of System Center 2016, expand or tune your current one, migrate efficiently from an earlier version of System Center, or debug your System Center solution.

  • Small Medium Business Small Business Specialist Integration Company Midsized Company
  • Small Office Small Business IT Consulting Firms Security Consulting Firm Small Business
  • Solaris Online Repair Installation 24-Hour Linux Remote Professional
  • Specialist Microsoft SQL After Hours Contract Development MS SQL Server
  • Sarasota Small Business Computer Consultants
  • Specialist ProSight Outbound Email Filtering 24x7x365 Professionals ProSight Email Guard Spam Filtering Services
  • Sun Solaris Consultant Solaris Support and Help
  • Sarasota, Florida Information Technology Consulting Firm
  • Sun Solaris Consultant Services Solaris Technical Support Services
  • Support Outsourcing Apple iPhone and Windows integration Remote Support macOS and Windows integration
  • Support Services SharePoint 2016 and OneDrive for Business SharePoint 2016 Management Technical Consultant
  • System Center Operations Manager Online Technical Support System Center MOM Engineers
  • Technical Support Services Exchange Online and on-premises Exchange Technical Consultant Office 365 IDFix

  • NetApp MetroCluster Synchronous Replication Specialist
    Emergency NetApp MetroCluster Design Consulting

    NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with replication to deliver fast, zero RPO disaster recovery (DR) between datacenters that are up to 185 miles (300km) apart. Progent's team of veteran network consultants can assist you to plan, configure, manage, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that meets your functional requirements and budget. Progent can ensure you adhere to leading practices for installing your MetroCluster solution by providing guidance with procedures like assigning disk pools, determining aggregate and plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker, designing a configuration replication network, and verifying your DR solution to show compliance with industry standards and government requirements.

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  • Telecommute Jobs MCSE Consulting Perth Australia Microsoft MCSA Engineer Contract Job Opportunities Perth
  • Top Contract Jobs Microsoft MCSA Consultant Sacramento Airport SMF Davis CA Home Based Jobs Microsoft MCTS Support
  • Top Exchange Server 2003 Setup and Support Microsoft Certified Partner Consultant Exchange Server 2003 Upgrade
  • Top Quality Citrix Disaster Recovery Support and Setup Consulting Services Citrix Hyper-V Management
  • Top Quality Integration Consultant BlackBerry Synchronization Computer Consulting BlackBerry Exchange

  • Lync Server 2013 Instant Messaging Consultant Services
    Lync Server 2013 and SQL Server Specialists

    Lync 2013, rebranded Skype for Business, enables organizations of all sizes to build a centrally managed and secure communications ecosystem that supports the modern BYOD computing style with instant messaging (IM), real-time presence, web meetings with app sharing and whiteboard, as well as IP and PSTN telephony enabled for a broad range of stationary PCs and handheld devices. Progent's certified Lync 2013 consultants and network integrators can assist you to evaluate the advantages of Lync 2013, create an in-house, cloud-resident (via Lync Online) or mixed topology appropriate for your current and long-term plans, implement Lync 2013 in a way that expedites your ROI, and provide live online and on-premises training to your management team and users. Progent has expertise in key pieces of a Lync 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync 2013 with popular Office and Office 365 applications such as Outlook and PowerPoint.

  • Top Quality Microsoft QuickBooks Pro Integration Support Emergency Axapta Installation support
  • Top Small Office Small Business Network Consulting Services Small Office Technicians
  • Troubleshooting Microsoft Exchange 2003 Microsoft Exchange Upgrade Technical Consultant
  • UNIX Forensics Services UNIX Information Technology Consulting
  • Ubuntu Linux, Solaris, UNIX Technology Consulting Ubuntu Linux, Sun Solaris, UNIX Engineer
  • Sarasota Consultancy Services Company
  • Urgent Comprehensive Event Management Support and Integration Comprehensive Event Management Remote Consulting

  • Remote SMS Migration Support and Integration
    Microsoft SMS Technical Support

    Microsoft Systems Management Server offers added capability for change and configuration management of Windows-powered networks through SMS Feature Packs. Feature Packs reduce the overall administrative expense of managing and configuring software products by making it easier to copy system images, control mobile devices, and operate management tools. In addition to advising you about techniques to save management expenses by deploying SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT tasks involving areas that Feature Packs are designed to streamline. Progent's migration and upgrade services can lower cost and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless consulting experts can show you how to define efficient procedures and policies to manage PDAs and intelligent mobile communication devices so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to design a security strategy that incorporates policies, procedures and IT products to keep your IT network protected.

  • Virtual Server 2005 Professional Integration Support Microsoft Server Virtualization
  • Wave 2 wireless controller Online Support 5520 wireless controller Technology Consulting Services
  • Wave 2 wireless controller Support and Setup 3504 wireless controller Support
  • Whitepaper Small Business IT Outsourcing IT Outsourcing Examples White Papers
  • Windows 2000 Troubleshooting Microsoft Windows 2000 Help and Support

  • Computer Engineer 802.11x Wi-Fi Site Survey
    Network Consultants Wi-Fi Site Survey

    Progentís Wireless Site Survey helps you to plan and implement a wireless network customized for your environment, offering you a WLAN that has the reception, speed, load-handling capability, QoS, data protection, and roaming ability your business needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive onsite service.

  • Windows 2008 R2 Troubleshooting Microsoft Windows 2008 R2 Information Technology Consulting
  • Windows Server 2016 Multi-domain clusters Technology Consulting Services 24 Hour Windows Server 2016 Disaster Recovery Consultant
  • Windows Small Business Server 2008 Services 24 Hour Windows SBS 2008 Consulting
  • Windows and Solaris IT Consultant UNIX with Windows Online Technical Support
  • macOS Networking Professional macOS Wi-Fi IT Consulting

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