Expert Remote Troubleshooting for Savannah, Georgia Computer Networks from Certified Consultants
Small companies have typically been overlooked by large network support organizations. Some small companies permit themselves to grow overly dependent on individual consultants or small consulting organizations who don't have the size or comprehensive knowledge to respond quickly or effectively to technical crises. Other small businesses turn to giant support firms that employ personnel able to offer by-the-numbers fixes for ordinary problems but who are missing the background and versatility to handle the diversity of environments and lack of standardization typical of small business IT systems.

Progent's proven approach to providing low-cost and successful network support to small companies has made Progent one of the top Microsoft-certified IT service organizations in the country. Progent has delivered online help to companies in every state in the country (See Progent's customer testimonials).

For medium-size and enterprise businesses, Progent offers co-sourcing and project management services to reinforce the skills of your internal IT service staff. This can reduce expenses and help meet schedules for big IT initiatives like software design and development, business continuity preparedness, network security evaluations, merging datacenters, or technology migrations and upgrades.

Progent can in addition provide the services of accredited consultants to assist your company to design and execute your cloud computing strategy.

Core Technical Areas Supported by Progent for Business Networks in Savannah, Georgia
Progent's group of world-class experts provides help for virtually all facets of information technology found in companies of any size. Practice areas served by Progent in and around Savannah include:

Support Delivery Alternatives Available for Savannah, Georgia Businesses
Progent has a variety of alternatives for providing small companies with cost-effective computer services for troubleshooting, consulting, hosting services, and IT administration. Progent's paradigm for providing network support services is built on the Help Desk Call Center operational structure familiar to larger IT groups. Progent's Contact Center Service Mechanism promotes rapid support, thorough activity documentation, consistent follow-up, and strict expense control for an array of network service delivery options that include online repairs, in-person support, top-level consulting, plus server and application hosting.

  • Remote Service
    Progentís Technical Response Center (TRC) provides emergency and scheduled remote service for Microsoft Windows, Linux, Apple OS X, and Cisco-powered systems in the United States and worldwide. Progent's certified service professionals can help customers to analyze and repair hardware and software issues without the cost or delay of travel for onsite support visits. The background of Progent's network consultants makes it possible to resolve most network problems rapidly. For the most challenging problems, Progent's depth of expertise allows the support team to escalate troubleshooting tasks to advanced specialists. Progent offers a streamlined, web-accessible signup process for first-time clients to address emergency situations and Progent bills per minute with no sign-up fees or time minimums, so you are invoiced only for the support you receive. Experts available online include Cisco-premier CCIE network engineers, Microsoft-Premier MCSE consultants, and CISA-certified security engineers. Learn additional information concerning Progent's online computer troubleshooting services.

  • On-site Support
    Progent provides onsite computer support for registered clients in major metropolitan areas in the United States. Progent's on-site service personnel can operate in tandem with Progent's online service experts to deliver small businesses the best of both worlds: onsite service professionals when you need them plus the on-line help of Progent's worldwide team of network engineers, security professionals, and business application programmers. The wait time for in-person service calls is typically less than one business day. There is no start-up or retainer charge for registering as a Progent client for onsite service. Find out more concerning why to sign up for Progent's in-person computer support services.

  • Help Desk
    Progent's Standard Help Desk Services offer small organizations an end-to-end solution that manages all aspects of remote desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Progent provides help desk services at a substantial discount from Progent's regular desktop support rates, and Progent offers the additional option of rapid on-demand escalation to subject matter experts to handle complex problems. For details, visit Online Help Desk Services for Small Businesses.

  • IT Consulting Services
    Progent offers small and midsize companies affordable availability of world-class consultants who can provide help with vital products and technologies such as
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server support, Cisco network architecture, company-wide network security engineering, non-stop network engineering, virtualization strategies, plus integration, customization and support for business programs including financials, ERP, management reporting, sales automation, and productivity packages. Progent can help with one-time projects such as site relocations and massive software upgrades, extended projects such as business information application development and support, database application programming and administration support, and web development, on-going support such as Microsoft System Center 2012 Operations Manager support and SCOM 2016 consulting services for IT infrastructure monitoring and network administration, or urgent services such as data restoration and malware cleanup.

  • Application Hosting
    Progent can host critical applications such as Microsoft Exchange Server and Microsoft SQL to provide small and midsize businesses with higher levels of dependability, protection, and performance than is possible with the type of on-site data center that is practical for the majority of small companies. Since Progent uses the same facilities that support the gear of many of the planet's largest information technology companies, Progent can save you the cost of creating and managing the systems required for enterprise-class environmental control, electrical backup, and redundant Internet connectivity. For hosted application servers, Progent can also make sure that patches and service packs remain current, security and performance is constantly monitored, and systems are regularly backed up and ready for full and rapid restoration. Learn additional information about Progent's hosting services for Exchange and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides comprehensive hosting services for all of a small organization's servers in an environment that not only provides the top degree of availability and expandability but that is in addition easy for clients to migrate to another service provider or to bring internally when your situation warrants it. Progent's Private Cloud hosting is structured around mature virtualization technologies that allow small businesses with multi-vendor environments to save dramatically on the expense of capital equipment, system support, and network management while achieving enterprise-class reliability and an unprecedented degree of vendor options. In contrast to ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service covers all server-based applications in one centrally administered service, can support the multi- OS and non- standardized environments common with small businesses, and retains control of the software in the client's hands so that migrating to a different virtual system is fast, safe, and affordable. This avoids becoming a prisoner of a single hosting provider while still providing all the savings associated with SaaS hosting services.

  • Hybrid Cloud Migration Consulting Services
    Progent can provide expert remote consulting services to help businesses of any size connect their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can assist you to plan and administer cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid network models that combine local resources as well as cloud services. To assist you to incorporate public clouds with networks, Progent can provide a variety of public cloud integration support services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure planning and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of background providing advanced consulting support online, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.
Progent's Low-Cost Managed Services for Outsourcing IT Management
Progent's affordable ProSight portfolio of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior machine learning tools to defend endpoints as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily escape legacy signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to manage the entire threat lifecycle including filtering, detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection services offer economical multi-layer security for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint control, and web filtering through cutting-edge tools packaged within a single agent accessible from a single console. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP deployment that meets your organization's specific requirements and that helps you achieve and demonstrate compliance with government and industry data security standards. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for immediate attention. Progent's consultants can also help your company to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates your backup activities and allows fast restoration of vital data, apps and virtual machines that have become lost or corrupted due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or to both. Progent's cloud backup consultants can provide world-class expertise to set up ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your critical data. Read more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map, monitor, enhance and troubleshoot their networking hardware such as routers and switches, firewalls, and access points as well as servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are always updated, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when potential issues are discovered. By automating complex network management processes, WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, finding devices that need important software patches, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of top information security vendors to deliver web-based management and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running at peak levels by tracking the health of critical computers that drive your business network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT management personnel and your Progent engineering consultant so any looming issues can be resolved before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and maintained by Progent's network support experts. With the ProSight Virtual Hosting model, the client owns the data, the OS software, and the applications. Because the system is virtualized, it can be ported easily to an alternate hosting environment without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate up to 50% of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size organizations to obtain an objective evaluation of the health of their network. Based on a selection of the leading remote monitoring and management platforms available, and overseen by Progent's world-class team of IT experts, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a cleaner Active Directory system. Both versions also include a year of state-of-the-art remote network monitoring and management. Advantages can include lower-cost network management, improved compliance with data security requirements, more efficient utilization of network resources, quicker problem resolution, more reliable backup and restore, and higher availability. Learn more information about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone interview with a Progent information assurance expert. The fact-finding interview is intended to evaluate your company's preparedness either to block or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to collect information about your current security profile and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to create a cost-effective AV and backup environment that meets your business requirements. For more information, see The ProSight Ransomware Preparedness Report Service.

Why Progent Is the Right Alternative for Savannah, Georgia Businesses
Progent's size, depth of technical skill, and experience with enterprise network consulting allow small businesses to sidestep the pitfalls related to over dependence on small service firms or individual engineers.

Teaming with Progent enables your small business to:

  • Avoid Over Dependence on Freelance Consultants
    For network support, smaller companies sometimes depend excessively on independent consultants. Although individual service providers carry lower expenses than more substantial IT service firms and can typically bill nominally lower rates, they are occasionally too overworked to respond quickly to urgent problems. If a freelance consultant is busy with different client, sick, on vacation, or in training, the absence of backup staff may force your company to wait for assistance during a crisis. The more your company grows, system unavailability or problems with critical applications become more costly. The dollars you thought you were saving on an independent consultant can evaporate quickly because of lower output. In addition, when independent engineers encounter unfamiliar technologies, the lack of a big engineering group to fall back on for assistance forces them to learn with the meter running while your business ends up with the costs for their continuing training.

  • Gain Access to Certified Professionals in Advanced Network Issues
    Many small service firms or independent engineers who concentrate on small business IT support are capable of providing connect-the-dots solutions but don't have the seasoning to deal efficiently with complicated network configurations with mixed platforms, multiple offices, VoIP implementations, remote workforces, integrated accounting and analytical applications, data-driven web sites, and custom line-of-business applications. Progent's background with worldwide companies and Progent's extensive staff of experts can benefit your business because big-company networks are by nature complicated, support problems require in-depth understanding of in many technical areas, and achieving an acceptable level of stability, reliability, and security calls for enterprise-tested leading practices.

  • Create a Firm Foundation for Seamless Growth
    Small businesses typically start with a network cobbled together on a shoestring budget. Without a proper basis, a series of ad hoc fixes often get tossed on top of a tenuous foundation. As a business grows, stability and scalability issues can undermine the productivity of the organization. These environments require proper assessment, smart business analysis, and broad-based experience to upgrade to an IT environment that will act as the solid foundation to handle critical business needs and support downstream expansion.

  • Work with Solution Finders, Not Resellers
    Small companies require guidance and education to navigate through an increasingly complex array of IT alternatives available for accelerating business growth and improving efficiency. Businesses do not need an IT consultant or support firm that tries to promote a product. Progent eliminates conflicted motives by not reselling hardware and software. Progent provides services and expertise only. This allows Progent to match technical support services with the real needs of customers. Combining network consulting and product reselling can result in a situation where the recommended solution is based on a preselected vendor instead of being based on the actual needs of a client.

How to Contact Progent
In case your Savannah, Georgia business wants to get in touch with Progent to ask about IT outsourcing, consulting, or technical support services, call 800-993-9400 or see Contact Progent.

Immediate Online Network Help
For immediate online technical support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

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Progentís certified Cisco network security consultants provide high-level PIX Firewall and ASA Firewall consulting support covering infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack defense, and secure connectivity services. Ranging from compact, easy-to-install desktop devices for small and home offices to modular enterprise-grade appliances, Cisco PIX and ASA Firewalls offer advanced security, performance, and excellent reliability for network environments of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built platform, eliminating possible OS-specific security gaps.

Aironet Professional 802.11x Wireless Online Consulting
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Our compensation structure is based on revenue sharing, so similar to working as a freelance consultant, your income is directly driven by your work effort. Certain of our consultants stress quality of life and elect to work at an easy pace, utilizing our self-determined calendar to follow personal enthusiasms such as hiking, motorcycle racing, skiing, surfing, travel, or spending private time with family and friends. Others use the opportunity to earn major bucks through hard work and extended days. Progent completely supports either end of the spectrum plus everything in the middle.

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Nagios and MRTG are useful, free monitoring utilities that run on Linux and can be deployed to monitor UNIX environments, Windows systems, or mixed-OS networks in which Linux and Microsoft Windows run side by side. Nagios allows network managers to monitor system services including SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher permits you to track the bandwidth through SNMP-enabled network appliances including processors, routers, and switches. Progent's system integration experts can help you use both these programs to tune and troubleshoot your system.

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Progent offers affordable online access to an authorized Oracle DBA consultant or an Oracle application programmer. Progent can provide comprehensive DBA services for all versions of Oracle including 10g and 11g and can also assist you to design, create, enhance, or troubleshoot Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also provides support for Streams replication technologies and Oracle Database Resource Manage.

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California Worldwide Citrus Heights Network Installation Citrus Heights Tech Expert California
Professional for VMware ESXi Hypervisor
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Progent can provide the support of a certified VMware VCDX expert to help your organization design, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local networks, cloud environments, or hybrid deployments. Progent can provide advanced expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has extensive understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud Suite used for managing private and public cloud and hybrid cloud solutions that provide maximum availability, data security, and application mobility.

Catalyst Switch EVN Support CCIE Certified Catalyst Switch IOS-XR Professionals
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Progent's Cisco-certified network experts can help you build an affordable, high availability Internet configuration solution that can deliver non-stop Internet connectivity through a broad array of high availability Internet access technologies including fault tolerant BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to show you how to utilize the latest techniques for high availability Internet connections to build a cost-effective, completely redundant Internet network with automatic failover and other features to create zero-downtime Internet access.

Chicago, Illinois Small Business Network Consulting Services Chicago, Illinois Consulting Team
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Progent can assist your business in all phases of your migration to Microsoft Exchange 2016 such as planning high availability system topology for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; specifying mass storage requirements for your VMs, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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Small Business IT Technical Support Company

Progent provide businesses of any size world-class IT online or on-premises consulting for networks powered by Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consultants also offer security expertise for businesses varying in size from the small office to the worldwide enterprise.

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SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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MOM 2007 Onsite Technical Support
Microsoft Operations Manager Online Technical Support

Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, optimizing and troubleshooting Microsoft SCOM solutions and offer organizations of any size advanced remote or on-premises consulting services for SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that provides the performance and availability required to watch over your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also assist you to install and set up SCOM 2012 management packs according to best practices for tracking network fabric and both Microsoft and third-party apps and services. Also, Progent can provide fast online or on-premises troubleshooting to help you to fix critical problems detected by System Center 2012 Operations Manager.

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Windows Server Essentials Hyper-V Replica Professionals
Windows Server Essentials Live Migration Consulting

Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile OS that enables small organizations to transition from the older physical on-premises datacenter to the new hybrid networking paradigm that combines both local and cloud-based resources. Progent's consultants offer budget-friendly online consulting and technical support services for Microsoft Windows Server Essentials. Progent can help you to determine the possible productivity and cost benefits of migrating to Essentials and adopting a hybrid local/cloud model for your network environment. Progent offers comprehensive project management support so you can design and execute a smooth migration to Windows Server Essentials, Microsoft Office 365, and other Microsoft Online platforms and services. Progent also offers continuing consulting, troubleshooting, and training.

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Microsoft Server Consolidation Online Help
Microsoft Server Consolidation Computer Consulting

Microsoft Virtual Server, hosted on the Microsoft Windows Server platform and powered by technology originally developed by Connectix, provides the power needed to accomplish hardware reduction, software migration, and server isolation projects via virtualization technology in an enterprise-class IT network with high expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server at businesses who want to improve ROI in application development and testing, upgrading from outdated mission-critical software, and server consolidation. Progent's professional Virtual Server consultants can assist your company to assess and integrate Microsoft Virtual Server.

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Internet Data Center Remote Troubleshooting
Active Directory IT Manager

For large organizations, Progent can supplement internal network support staffs by offering extensive background in supporting key Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or global enterprise with branch offices, Progent can act as a transparent nearby extension of enterprise network management. Progentís enterprise consulting services include corporate-wide security, online branch office support, network design, Sarbanes Oxley conformance, project planning, and top-level support for multi-site network environments based on Enterprise Windows 2003. Progent can provide field engineers and technicians to help with a site relocation or office move, or a network architect to assist with setting up or using an Internet Data Center or Hosting Facility.

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Meraki MR66 Access Point Onsite Technical Support Meraki MR62 Access Point On-site Technical Support
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MSSQL Computer Consultant
SQL Server 2008 Integration Support

Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the rapid creation of a new generation of high-end programs that can give your company a critical competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET platform.

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SQL Server 2014 Backup Support and Setup
SQL Server 2014 Backup Encryption Technical Support

Microsoft SQL Server 2014 includes major improvements in critical areas such as performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works transparently with all types of applications including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and onsite consulting services such as planning, configuration, administration, troubleshooting, and application development services to enable organizations of any size to achieve fast return from their SQL Server 2014 deployment.

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CCDP Expert Certified Meraki Wireless AP Professionals
Meraki CMX Outsourcing

Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to design, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a multi-site enterprise. Progent can also help clients to incorporate other Cisco appliances for unified management.

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Windows Server 2016 Hybrid Integration Network Engineer

Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design a disaster recovery solution based on Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using commodity equipment, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable deployment of a failover cluster quorum witness.

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ISA Server Integration
Integration for ISA Server

Progentís Microsoft certified consultants offer small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include an advanced application-layer aware firewall that can protect your business network from attack by external and inside sources. Forefront TMG and ISA Server provide thorough inspection of Internet protocols such as HTTP, which allows these products to uncover many attacks that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT protection through expert design and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft consultants can assist you to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or migrate from ISA Server environments to Microsoft Forefront TMG.

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Mid-sized Business Small Business IT Outsourcing Firms
Cisco and Microsoft Certified Experts Mid-size Office Computer Network Firms

Progent provides IT services for medium size companies with 100 to 250 network users. The medium size business or office has typically been an overlooked part of the market for IT consulting expertise. The cost structures and service delivery models of major outside service organizations make them too costly for the typical small business or small medium business (SMB), which usually has a minimal IT budget with which to maintain an information system whose advanced technology and capability are often comparable to the information systems of much bigger enterprises. Progent's service delivery model, which takes great advantage of online service, virtual office technology and 24x7 network monitoring, significantly reduces the IT support expenses of a small-medium business while offering the small company with enterprise-level support from professional, IT consultants knowledgeable in a wide range of midsized business network solutions. If your medium size company or small business is looking for the quality of IT support needed for a mid-size office without paying enterprise costs, call Progent.

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Forefront Threat Management Gateway Online Support
Forefront TMG Firewall Technology Consulting

Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally managed Internet gateway that acts as a one-server solution for a variety of security functions such as an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security reporting features, permits customized reporting powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be operated as a virtual machine to cut costs and improve recoverability. Progent's Microsoft-certified engineers can assist you to plan and execute test and production deployments; interface Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint; install Microsoft Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent can also assist your organization to upgrade economically to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

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Microsoft Windows Server 2012 R2 Online Troubleshooting
Windows Server 2012R2 Server Manager Configuration

Progent's Microsoft-certified professionals can help you to assess the benefits of Windows Server 2012 R2 for your company, create pilot environments and migration strategies, tune your network for local, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT support staff, develop an enterprise-wide security strategy, streamline IT management, assist with application development, and build and test a disaster recovery/business continuity plan.

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Progent's Microsoft-certified consulting experts can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Windows. Online and on-premises assessment and upgrade support for Windows 10 provided by Progent include Return on Investment analysis, project management, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile management and synchronization, teleworker access, security and compliance, streamlined provisioning and management, network infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for network management personnel and users, and ongoing consulting support.

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PC Desktop Systems Engineer Microsoft and Apple Mac Desktop Networking Services
Consultancy for Microsoft Exchange Hosting
Exchange Email Hosting Technology Professional

Progent's MS Exchange Server Hosting Services offer a world-class data center that features backed-up power and environmental control systems, 24x7 site security and IT support center, and fault-tolerant access to tier-1 Internet service providers. Hosted Exchange servers are set up as virtualized servers for fault tolerance, easy expandability, and rapid restoration. Services include complete incorporation with your business network, connectivity with handheld computing products, continual tracking of performance and security, spam filtering, security update and service pack control, Contact Center services, per-day backup, and full messaging management services.

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City Government Exchange Services
Small Government Cisco Consulting Services

Progent has a long background delivering a broad range of online network consulting and urgent repair services to local governments and school districts throughout the U.S. Progent is one of the pioneers in providing advanced remote IT consulting and has delivered IT solutions to organizations in every state. Online support saves travel expenses and resolves problems more quickly than on-premises support.

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Microsoft Windows 7 Evaluation Remote Support Services
Microsoft Windows 7 Migration Outsourcing

Progent's certified consultants can help you to pilot Microsoft Windows 7 to verify application compatibility and to check its performance and stability operating in your environment. Progent's consultants can also help you to evaluate the likely business advantages of moving to Windows 7. If Windows 7 makes sense for your business, Progent can help you to design and carry out a non-disruptive upgrade to Microsoft Windows 7 from a previous version of Microsoft Windows.

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Forefront Threat Management Gateway 2010 Setup and Support
Threat Management Gateway Configuration

Microsoft Forefront Threat Management Gateway 2010 builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily managed Internet gateway that delivers a one-server platform for an array of security functions such as an multi-layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront TMG 2010 includes comprehensive web security reporting capabilities, allows customized reports generated by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be operated as a virtual server to cut costs and improve availability. Progent's Microsoft-certified consultants can assist your company to plan and execute test and production deployments; interface Microsoft Forefront TMG 2010 with Windows 2008, AD, SQL Server, Exchange Server, and SharePoint; install Forefront Threat Management Gateway 2010 to run on a virtual machine with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also assist you to migrate economically to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.

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Consultant Rates Consultancy
Consulting Hourly Cost Information Technology Management

Progent's pricing policy is to charge for online support and on-site help by the minute. Consequently, you are billed exclusively for received services. Progent does not demand a more expensive rate for off-hours or emergency support, and within California or in regions where Progent provides on-site service, Progent does not bill for travel time except for emergency calls where on-site time is less than four hours. In addition, Progent applies no minimum fee and asks no retainer for services provided during regular business hours. Many service organizations impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for quick solutions so you will not be tempted to allow simple problems to fester.

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Juniper SSL VPN Cybersecurity Organizations
Juniper SA6500 SSL VPN Information Technology Consulting

SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

Security Network Security Auditing Security IT Services
Citrix Virtualization Consult
Services for Citrix Lab Manager

Citrix offers a powerful family of products that deliver enterprise-level manageability, scalability, and performance for server virtualization and for server-based distribution of virtual Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix offers XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can help your company to evaluate the business benefits of Citrix technology and show you how to design, validate, implement, troubleshoot, and maintain Citrix solutions.

Security Testing Security Security Auditing
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Consulting for Juniper Firewalls
Juniper NetScreen 5200 Firewall Security Contractors

Progent's Juniper-certified NetScreen engineer can assist your company to install and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen products to the latest Juniper technologies, and troubleshoot network infrastructure problems in all-Juniper or mixed-technology environments.

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Catalyst Switch Help and Support
Professional for Catalyst 2900 Switch

With Cisco Catalyst switches for small and medium-sized businesses, Cisco enables companies to realize all the benefits of bringing smart traffic control into their IT infrastructures. Cisco's switch technology makes it possible to enable features to make your network infrastructure highly available to handle real-time needs, expandable to support growth, safe enough to guard restricted information, and capable of prioritizing and controlling traffic flows to streamline network performance. Progent's CCIE certified engineers can help you pick out and deploy Cisco Catalyst switches that make sense for your company. In addition, Progent's CISM and CISSP certified security specialists can help you develop a strategic protection policy and configure Catalyst switches so they help support your security policies. Catalyst switches that Progent supports include the Cisco Catalyst 2960 switches, Catalyst 3750 switches, Catalyst 4500 switches, and Catalyst 6500 Series Switches.

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Technology Consulting for Windows and Solaris
Solaris with Windows Consultancy

If your business network mixes UNIX, Linux or Sun Solaris platforms with Windows, Progent can assist you to integrate your computers into a unified network that allows all your OS platforms to run side by side for simple management, transparent information exchange, high dependability, enhanced performance, and strong protection. Progent's UNIX and MS Windows coexistence assistance services include IT architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote network support and repair, on-site technical support, and Help Desk outsourcing.

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MySQL RDBMS Integration
MySQL Clustering Engineer

Progent can provide affordable remote access to an Oracle MySQL RDBMS DBA or application programmer and can help businesses of any size to configure and support MySQL in a robust network infrastructure that offers advanced speed, scalability, and security. Progent also has proven skill helping businesses port applications from an Oracle environment to MySQL.

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Exchange 2003 Consultant Services
Support Services for Exchange 2003

Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes network downtime, reduces ongoing support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your move quickly and affordably. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting offerings include expertise with the integration of third-party enhancements of Microsoft Exchange 2003 Server that are in keeping with your business needs.

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Small Business IT Outsourcing Company MS Certified Anaheim System Consultant
Outsourcing IT Support for Microsoft Windows 7 Upgrade
Windows 7 Wireless Integration Support

Progent's Microsoft certified consultants can provide remote and on-premises support services to help your company to manage, support, and repair PCs powered by Microsoft Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, security and compliance, disaster recovery, online connectivity, smartphone and tablet integration, wireless configuration, and remote system monitoring.

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Progent is convinced that a carefully architected and implemented network can be a crucial factor for accelerating a firm's growth, and we apply this credo in our corporate network infrastructure. Progent has created a non-stop virtual office infrastructure that enables Progent's in-house engineers and authorized contractors to deliver fast and efficient support, collaborate closely on challenging projects, and experience career and private maturity by acting as a member of a dynamic business culture of self motivation and freedom.

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System Center 2016 Disaster Recovery Consulting Services Support for System Center 2016 Configuration Manager
On-site Technical Support for SCCM 2012 Asset Inventory
SCCM 2012 Intune Integration Remote Support Services

Progent's Microsoft-certified consultants can assist you to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older device and application management solution or assist you to enhance your current SCCM 2012 ecosystem to support your evolving business needs. In addition, Progent can help you to build an infrastructure that takes full advantage of SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).

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Technology Consulting for Microsoft Windows Failover Cluster Microsoft Experts Remote Support Services
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Automatic Topology Diagrams Integration
Network Troubleshooting Remote Technical Support

Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to map, monitor, reconfigure and troubleshoot their connectivity appliances like routers, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are always current, copies and displays the configuration information of virtually all devices on your network, monitors performance, and generates alerts when problems are discovered. By automating complex management processes, WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, locating appliances that need critical software patches, or identifying the cause of performance bottlenecks.

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UNIX with Windows Online Technical Support Microsoft Certified Consult for Windows and UNIX
Ubuntu Linux, Solaris, UNIX Network Consultant Support Services for Gentoo Linux, Sun Solaris, UNIX
Juniper SRX210 Router Audit
Juniper SRX Series Router Security Consultants

Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

Ubuntu Linux, Solaris, UNIX Technology Consulting Essex County New Jersey Consulting for Mandrake Linux, Solaris, UNIX
Windows 7 Upgrade Technology Professional
Consulting for Windows 7 Training

Progent's certified consultants can assist you to pilot Windows 7 to confirm application compatibility and to determine its speed and stability operating with your applications. Progent's consultants can also show you how to evaluate the likely strategic advantages of moving to Microsoft Windows 7. If you decide that Windows 7 fits your business strategy, Progent can help you to plan and carry out a smooth upgrade to Microsoft Windows 7 from a an older version of Microsoft Windows.

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Connecticut Consulting

Progentís Technical Response Center (TRC) provides low-cost national extended hours remote support for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers provide 24x7 telephone help and online direct computer connection to troubleshoot and resolve technical problems quickly and affordably.

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Microsoft Office Small Business Server Support
Microsoft Office System Computer Consultancy

Progentís computer outsourcing support offerings for small companies include designing 2003 Server, Microsoft .NET Server, and Microsoft BackOffice environments, managing migrations Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and in-person troubleshooting, fixing stubborn integration problems, and creating a company-wide security plan. Progent can help you maximize network reliability and throughput via non-stop technologies, resilient network architecture, and proactive network monitoring. Progent also offers special project assistance for major upgrades and can help with requirements assessment, resource identification, bill of materials development, vendor selection, purchasing coordination, and full documentation. Progentís IT outsourcing service also includes training for office productivity software such as Microsoft Office XP.

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