Consulting Support Services for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry wireless PDAs were once among the most successful products for maintaining mobile connectivity to email, calendars, web-based applications, and other vital business information. Progent can provide Savannah, Georgia businesses the services of BlackBerry-premier experts who can assist businesses to maintain their BlackBerry environments or transition efficiently to a more popular smartphone solution.

As the complexity of small company networks has expanded, and as the need for world-class security, dependability, and recoverability has grown to be the standard for organizations regardless of size, successful integration and maintenance of BlackBerry solutions has become increasingly challenging. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small businesses frequently resort to external support firms who offer expertise in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to plan, manage, and troubleshoot BlackBerry solutions economically and effectively, eliminating the requirement for an internal BlackBerry technology expert and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of experience, combined with Progent's proven remote service delivery capabilities, gives small companies an affordable solution for integrating BlackBerry products productively into their IT network.

Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can monitor and control BlackBerry smartphones throughout your company, define security policies that are right for your business, develop custom mobile applications, and ensure that your network architecture is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.

Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.

Onsite IT Consulting
Progent locations in Eastern Georgia

City Address Phone Link
Augusta-Richmond County 901 Greene St
Augusta, GA 30901
United States
(706) 760-7377 Augusta-Richmond County Network Support Services
Savannah 2 East Bryan Street, 4th Floor
Savannah, GA 31401
United States
(912) 446-1200 Savannah Network Support Services


Consulting Expertise for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) simplifies management and support of RIM BlackBerry smartphones, offering a centralized platform for controlling critical tasks like smartphone deployment, updates, and retirement and also providing a strong foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers seamless communication between Exchange, Groupwise, or Domino email servers and BlackBerry handsets and allows remote synchronization.

RIM BlackBerry Enterprise Server Configuration Support

BES Server features a wealth of security options beginning with advanced encryption of information sent between a BlackBerry device and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also permits great flexibility in selecting degrees of security to meet the special requirements of your mobile network. Progent's BlackBerry certified consultants can assist you to select powerful security features and enable them wirelessly. Examples of these wirelessly selectable security settings include:

  • Disable a BlackBerry smartphone
  • Erase data from a lost or stolen BlackBerry smartphone
  • Lock out Bluetooth
  • Enable internal protection against malicious attacks

BES Server also provides versatility in selecting ways to prevent users from loading or executing unsecure or unauthorized applications. Progent can assist you to choose protective techniques such as:

  • Specify exactly which programs are permitted on the device
  • Block third-party applications from allocating non-volatile storage on the BlackBerry device
  • Select what resources third-party software can access on the BlackBerry device
  • Limit the types of access external programs running on the BlackBerry smartphone can initialize
  • Prevent all external applications from being loaded or executed on the BlackBerry device

Expert RIM BlackBerry Consulting and Technical Support Offered Online from Progent
Progent's certified RIM BlackBerry support specialists are available remotely to deliver prompt assistance to businesses in the Savannah region or anywhere in Georgia. Progent's experienced remote consulting team has helped IT organizations solve computer problems and cut support costs in every state in the U.S. and established a substantial following of loyal customers. (Refer to Progent's customer testimonials.)

Progent offers online consulting support for a wide selection of technologies related to RIM BlackBerry software and devices such as synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server (BES), and improving mobile security. Major BlackBerry credentials awarded to Progent's support professionals include:

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures such as troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone clients, setting activation passwords, configuring wireless program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also show you how to operate management tools like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and assist your company to select and install appropriate security configurations.

Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry engineer offers support skills in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, install the MDS and Instant Messaging, deploy access control lists, control Exchange Server data flow, create, update, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and produce reports to summarize SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of environments that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, test, repair, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology needs analysis, system architecture, deployment planning and implementation, performance tuning, design of a high-availability environment, data backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to design a mobile wireless environment that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to support a BlackBerry BES Server, assist your organization to determine which management approach and hardware products meet your needs, and evaluate your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices about alternatives for software editions, processors and storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry consultant can help you to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security engineers to perform network-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry environment.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Consultant
In order to get in touch with Progent about engineering expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.



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