Savannah, Georgia Microsoft Certified Exchange Support Experts
MS Exchange and Office 365 Implementation Architecture Help, Migration Support, and Expert Troubleshooting
Progent's Microsoft-certified support professionals have more than two decades of experience assisting businesses to design, implement, and troubleshoot email systems built around Microsoft Exchange. For companies in Savannah Georgia, Progent offers a range of economical Microsoft Exchange design and troubleshooting services to ensure that your company's messaging system features:
Data security and compliance
Rules-based virus and spam blocking and content management
Reliability
Convenient access for off-site and on-the-road users
Streamlined administration tools
Universal mail boxes with voice messaging, Instant Messaging, Presence, and conferencing support
Non-intrusive and fast data backup and recovery
Tight integration of on-premises and cloud-based resources
Progent's Exchange Server support and maintenance specialists can help your organization to prepare for and implement non-disruptive migrations from legacy email systems to a current Microsoft platform. Progent's 64-bit upgrade consultants can help you to assess the strategic advantages and costs of upgrading to a 64-bit edition of Exchange Server and can help you to create and implement an economical migration strategy to a 64-bit version of Exchange. Progent's Power BI consultants can help you use information from Exchange files to build modern visualizations to populate actionable Power BI analytical reports and dashboards. Progent can also help you to integrate your Exchange-powered messaging environment with the latest smartphones by providing wireless integration services such as Apple iPhone integration and Android phone and tablet integration.
Microsoft allows you to create seamless hybrid networks that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have specific Exchange mailboxes located on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of planning, implementing and debugging your hybrid Office 365 network. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is carried out on schedule and within budget. To learn more about Progent's consulting expertise for integrating Office 365 and on-premises Exchange environments, refer to Office 365 integration with on-premises Exchange.
In addition, Progent can offer 24x7 system monitoring to ensure your company's email system stays up and running, and Help Desk Services for rapidly solving email issues encountered by your users.
Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.
Microsoft Exchange 2019 Integration Services
Progent can help your organization in any phase of your upgrade to Microsoft Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Hyper-V; configuring HLB; building Database Availability Groups (DAGs) with MCDB caching; integrating with Microsoft Teams or Skype for Business 2019 for voicemail services; integration with SharePoint; updating firewalls; integration with Microsoft Office 365; and configuring Outlook clients. To learn more, see Progent's MS Exchange 2019 Server planning and configuration services.
Microsoft Exchange 2016 Consulting
Exchange Server 2016's new design allows easier deployment and scale, higher utilization of hardware resources, and reduced operational cost. Exchange Server 2016 offers closer connectivity with Office 365 applications, operation with Microsoft Windows Server 2016, faster I/O performance, enhanced data loss protection, and better recoverability, more extensive support for Apple iOS and Android smart phones and tablets, full web-based management, and a more functional web client. Learn more concerning Progent's Microsoft Exchange Server 2016 support.
Exchange 2013 Server Integration
Exchange Server 2013 includes major enhancements to the capabilities of its predecessor Exchange 2010 and introduces powerful innovations as well as a revamped structure. These enhancements affect key IT areas like manageability, high availability (HA), security and compliance, cost of ownership, collaboration, scalability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange 2013, create an efficient validation and deployment plan, and train your IT staff to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable remote consulting and management services for Microsoft Exchange Server 2013. Learn more concerning Progent's Exchange Server 2013 consulting services.
Microsoft Exchange Server 2010 introduced breakthrough technology for high-availability, secure, unified communications. Relative to Exchange 2007 or Microsoft Exchange Server 2003, Exchange 2010 Server is more affordable to deploy and support, simpler to manage and scale, richer in features, higher performance, less subject to system failure, more complete in its services for mobile workers, and better equipped to safeguard business data and defend against malicious assaults. Find out more about Progent's Exchange 2010 Server consulting services.
MS Exchange 2007 Help
Exchange Server 2007 is engineered to address the challenges of protection, ubiquitous connectivity, speed, and reliability. Microsoft Exchange 2007 provides built-in resilience that delivers enterprise-class availability to keep your Exchange environment up and running, defend against spam and malicious email, and help your company to comply with government and industry requirements. Learn more details about Progent's MS Exchange 2007 consulting services.
MS Exchange Server 2003 Consulting
MS Exchange 2003 delivers a dependable, scalable, and easy-to-manage platform with round-the-clock email and group support plus low licensing cost. Exchange Server 2003 continues to be in wide use because it supports a wide range of team activities, such as group scheduling utilities, discussion groups, and group folders, and in addition allows sharing of information across geographic, organizational, and protocol boundaries with functions such as IM, real-time data, and multimedia support. Although Microsoft has ended support for the product, Exchange Server 2003 remains one of the most popular versions of the Exchange product line. Progent's consultants can help your company to maintain your current Microsoft Exchange 2003 environment or upgrade to the latest edition of Exchange. Find out additional information about Progent's Microsoft Exchange Server 2003 help.
Microsoft Exchange 2000 Server Consulting
In contrast to MS Exchange 5.5, which has its built-in directory, Microsoft Exchange 2K utilizes Active Directory, providing a simplified administration and protection architecture. Microsoft Exchange 2000 retains a sizeable installed base although Microsoft has ceased to support for this venerable platform. Progent's seasoned email engineers have extensive background supporting Exchange 2000 and can help your company to maintain your existing Exchange Server 2000 installation or explain the economic benefits of later versions of Exchange and assist you to migrate affordably to a newer incarnation of the world's most successful email platform. Learn more information about Progent's MS Exchange 2000 support.
MS Exchange Server 2016 Migration Consulting Services
Progent's experts can help you with any and all stages of your MS Exchange 2016 Server migration including coexistence, piloting, moving mailboxes, decommissioning and management/end user training. Progent's consultants can assist you to evaluate the business benefits of deploying MS Exchange 2016, plan and carry out a smooth migration, and provide as-needed troubleshooting. Progent can help your business to create a Microsoft Exchange Server 2016 ecosystem hosted on local and/or cloud resources. Learn more about ways that Progent's Microsoft Exchange Server 2016 migration consulting services can help you to move cost-effectively from your legacy Exchange solution to Microsoft Exchange 2016.
MS Exchange Server 2013 Migration Support
Exchange Server 2013 delivers significant enhancements to Exchange 2010 and introduces new features plus a streamlined architecture. Progent can help you to migrate to Microsoft Exchange 2013 Server utilizing as much as possible of your current infrastructure. Progent can also help you to configure Exchange Server 2013 with Lync 2013, SharePoint 2013, and Office or Office 365 for advanced collaboration and eSearch capabilities. Find out how Progent's Microsoft Exchange 2013 Server upgrade support can ensure that you upgrade efficiently to MS Exchange 2013 for local, cloud, or mixed environments.
MS Exchange Server 2010 Migration Services
Progent offers expert help for every step of your Microsoft Exchange Server 2010 upgrade including outsourced or co-sourced project management services, site prep, project design and documentation, specification of new software and equipment needed, recommended sourcing, pilot testing at client site or at Progent's test lab, setting up transitional coexistence between MS Exchange Server 2010 and Exchange 2003 or 2007, implementation the production system, deactivating the old servers, and training for customer's IT staff and users. Learn more about ways that Progent's MS Exchange Server 2010 Migration Support can help you to upgrade affordably and productively from your legacy Exchange Server environment to Microsoft Exchange 2010 Server
Spam and Virus Filtering, Data Leakage Protection plus Email Content Filtering and Email Encryption ProSight Email Guard is Progent's spam and virus filtering, data leakage prevention and email encryption solution that incorporates the technology of leading information security vendors to provide web-based control and world-class security for your email traffic. The hybrid structure of Email Guard integrates a Cloud Protection Layer with a local gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from reaching your security perimeter. This reduces your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further level of inspection for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. Learn more about Progent's ProSight Email Guard Spam Filtering, Virus Defense, Email Content Filtering and Data Leakage Protection.
Planning and Deployment Support for Microsoft Teams and Microsoft Skype for Business
Progent's Microsoft Teams integrators and Skype for Business experts offer online and onsite expertise for organizations of any size to evaluate the benefits of upgrading to Microsoft Teams or Microsoft Skype for Business from any release of Lync Server or Office Communications Server. Progent can help your business to design a local, cloud-based or mixed topology; integrate Microsoft Teams or Skype for Business with SQL Server, Exchange, SharePoint and Office or Office 365; set up HA solutions; interface Microsoft Teams or Skype for Business with your PSTN gateway; and integrate third-party collaboration systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can help you create and verify a security environment for your Microsoft Teams or Skype for Business deployment that meets regulatory standards.
How to Contact Progent for Exchange Server Consulting and Troubleshooting
If your Georgia company is looking for an Exchange technology consulting expert, contact Progent at 800-993-9400 or refer to Contact Progent.
In case your Savannah Georgia company needs immediate remote support from a Microsoft certified network expert, visit Progent's Urgent Online Computer Help.
Progent can assist small and mid-size organizations to implement collaboration solutions to enable their at-home employees to engage in positive interaction with colleagues and other stakeholders.
Progent's Cisco-certified wireless integration consulting experts can assist organizations to configure, administer, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi Access Points.
Progent's Cisco Catalyst 9100 Series 802.11ax AP consultants can provide economical remote and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Progent’s Technical Response Center offers nationwide extended hours remote assistance for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers provide after-hours telephone help and online direct computer access to isolate and repair network problems rapidly and economically. The breadth of technical experience available from Progent's team of nationwide service professionals allows Progent to escalate even the toughest network issues to qualified specialists as needed. For critical problems, the Technical Response Center tries to respond to your request for support within one hour.
Progent’s high availability inter-site connectivity and fault tolerant system connection professionals can help small businesses achieve zero-downtime Interoffice connectivity through redundant system architectures featuring transparent failover. Progent’s CCIE engineers can plan and deploy high-availability Inter-office connections based on non-stop EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over can provide economical 24x7 interoffice networking.
Microsoft Dynamics GP/Great Plains can help you grow and control your business better by delivering deep access to strategic information and a rapid ROI. Microsoft Dynamics GP/Great Plains offers important business benefits including its ability to expand the presence of your company, manage your accounting, computerize financial processes, unify procedures throughout your company, refine inventory control, enhance order accuracy, expand revenue and minimize turnaround time, and increase free cash flow. Progent can show you how to set up and maintain a reliable, safe server and network infrastructure to support Great Plains, and can offer expert Dynamics GP consultants to help you derive the full benefits of your Microsoft Dynamics GP software.
Progent's Microsoft-certified ISA Server consulting experts have broad backgrounds developing Microsoft-based security designs for IT networks with multiple locations, remote users, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small business design and deploy an installation of Microsoft ISA Server 2004 that supports your IT protection requirements without restricting your network.
For custom program creation, Progent can supply software design experts to produce line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics packages such as Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Microsoft IIS to create company-specific eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers experts in a wide range of custom software development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Progent's Microsoft-certified engineers can deliver low-cost remote and onsite help to carry out your upgrade to Microsoft Exchange Server 2010, generate thorough documentation of your upgraded messaging system, train your IT team and users to get them up to speed rapidly on Exchange Server 2010, and offer continuing administrative services and engineering help. Progent's consultants can also help you migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.
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Progent can assist you in any and all facets of your upgrade to Exchange Server 2016 such as planning high availability system topology for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines, databases and logs; configuring HLB for fault-tolerant client access services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in key areas such as multitenancy, flexible network infrastructure, cloud readiness, expandability and performance, and high availability. Progent's Microsoft-certified consultants can help your company to take advantage of Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to cut IT expenses and improve productivity.
Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to plan, administer, and troubleshoot BlackBerry solutions affordably and successfully, doing away with the requirement for an internal BlackBerry expert and reducing the expense and distraction of maintaining a mobile workgroup. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified engineers, and CISSP and CISM-certified security professionals. This wide range of expertise, in conjunction with Progent's proven online service delivery model, provides small companies an efficient option for integrating BlackBerry technology seamlessly into their IT system.
Progent's CCIE-certified network infrastructure consultants can help you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Progent can assist your business to plan and execute an efficient transition from a UNIX-based information system to a network based on Windows and capable of supporting Microsoft's familiar office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development specialists can help you guard your information and reduce business disruption by designing an efficient migration plan that protects your current assets in UNIX software and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include analysis of existing infrastructure, migration planning and validation, MS Exchange migration services, information and application software transition, and server and mass storage migration and consolidation.
Progent’s Cisco-Certified technology experts offer experienced PIX Firewall consulting services covering architecture, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector attack security, and safe connectivity services. Extending from small, easy-to-install desktop devices for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls offer a sensible level of protection, performance and availability for information networks of all sizes. PIX firewalls are based on a hardened, purpose-built operating system, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including powerful application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative solutions. Progent’s Cisco consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
If you are an information technology engineer with technical support experience, joining Progent and helping Progent's customers will enhance your skills via interaction with our team of motivated, world-class consultants. Progent's focus on offering IT expertise and computer help to small and midsize businesses will offer you the opportunity to consult closely with business leaders and add tangibly to the growth of exciting organizations. Also, Progent's virtual office network provides the most advanced tools for remote service and wireless access to allow you to deliver fast solutions when you troubleshoot mission-critical issues.
Microsoft System Center 2016 delivers important improvements in the management of hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10; unified management of mixed-OS networks that incorporate various Linux distributions, Hyper-V and VMware; and expanded cloud support such as closer integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team offers advanced online and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and install a new deployment of System Center 2016, expand or optimize an existing one, upgrade smoothly from a previous version of System Center, or debug your System Center environment.
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of Wi-Fi LANs by unifying the configuration and control of Wi-Fi APs, optimizing wireless throughput by reducing the effect of radio frequency congestion, improving wireless availability with rapid auto-failover, and strengthening security by identifying cyber threats and analyzing network traffic based on user class and locale. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or carry out an efficient migration to Cisco's modern Wi-Fi controller technology.
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Progent's Cisco-Premier network engineers can show you how to use Cisco's network management utilities alongside a variety of powerful third-party applications to create a comprehensive network management strategy to keep your network running reliably, fully utilize expensive resources, protect your data, recover quickly from device breakdown or deliberate assaults, and enable you to add or reassign valuable resources sensibly and affordably as your business grows.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
With Catalyst switches for small and medium-sized companies, Cisco enables organizations to gain all the advantages of bringing smart traffic control to their IT infrastructures. Cisco's switch technology makes it possible to deploy capabilities that make your network infrastructure sufficiently robust to accommodate time-critical requirements, expandable to support growth, safe enough to guard restricted information, and capable of prioritizing and managing traffic flows to optimize network operations. Progent's CCIE and CCNP certified engineers can help you pick out and integrate Cisco switches that make sense for your business. In addition, Progent's certified security specialists can help you create a comprehensive security policy and configure Cisco Catalyst switches so they powerfully support your security strategy. Cisco Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2950 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.
Cisco's PIX Series firewalls have been discontinued and Cisco may no longer offer support these devices. Progent still provides technical assistance for Cisco's PIX firewalls to help you with maintenance and management and Progent can also help you determine whether to migrate to the latest firewall products available from Cisco. Progent's Cisco-certified experts can help you plan and implement a smooth migration to Cisco ASA 5500-X Series firewalls based on leading practices.
Progent's Microsoft-certified consultants can assist you to evaluate the value of Lync Server 2010 for your environment and can assist you to plan and execute an installation of Lync Server 2010 that centralizes the control of Instant Messaging and Presence and improves the output of your office staff, telecommuters, and smartphone users. Progent can in addition assist you to carry out a smooth upgrade to Microsoft Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server with Microsoft Exchange, SharePoint, and Microsoft SQL Server, show you how you can run Lync Server 2010 to enhance the team-computing capabilities of MS Office applications, and provide training and continuing technical support for Microsoft Lync Server and other Microsoft platforms.
If you need help creating, enhancing, or troubleshooting applications for Windows, any version of Linux, or for the Web, Progent’s team of programmers, database architects, and software project managers can help make sure you get the job done on time and within budget. Progent's seasoned application developers offer affordable and efficient remote consulting for projects as small as writing VBA scripts for Excel or as large as rolling out mission-critical RDBMS applications based on SQL Server ,Oracle, or MySQL.
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center is available for piloting mission-critical applications, creating efficient system upgrade methodologies, evaluating and tuning performance, designing or validating disaster recovery strategies, mitigating compatibility problems, and building training environments for the latest products and technologies. For Progent clients who lack sufficient in-house resources to assemble effective test environments, Progent's Test and Training Lab cuts capital outlay and technical risk while keeping vital IT initiatives on schedule.
Progent's Microsoft-certified consultants can help your business to support System Center 2007 Configuration Manager to streamline operations, enhance security, and increase worker output by ensuring that operating systems and applications stay up to date, managing licensing, and monitoring resource usage patterns so you can make smart purchasing choices. When you are ready to update your SCCM 2007 configuration management ecosystem, Progent can help you to plan and carry out a smooth migration to SCCM 2012.
Microsoft Exchange 2013 incorporates major improvements to the functionality of Exchange 2010 and introduces powerful new features plus a revamped structure. These enhancements favorably impact vital IT areas such as manageability, availability, security and compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and rollout plan, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote consulting and management for Microsoft Exchange 2013.
Server growth puts pressure on IT budgets and management resources. Server consolidation through a virtual infrastructure promises lower TCO of hardware and quicker return on investment, more efficient use of physical computers, simplified operations, enhanced system uptime, and easier management. Common uses for virtual servers are hardware consolidation, economical platforms for mission-critical legacy software based on outdated operating systems, and inexpensive isolation of program development or pilot testing environments from on-line systems.
Progent delivered a wireless networking solution that allowed a school to improve efficiency and avoid the recurring expense of a dedicated link. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting remote locations as far as 2.5 miles apart and can extend to even greater ranges. This wireless solution offered better performance and reliability than simply amplifying the 802.11b network, and because it uses the 5.8Ghz band it offered immunity to local interference.
Small to mid-sized businesses can now enjoy all the advantages of Microsoft Operations Manager and also have quick access to Progent’s Microsoft and Cisco certified network support experts. With Progent's economically priced network service programs, mid-size businesses can choose a basic co-sourcing package built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small business networks enterprise-class availability, security and performance.
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Progent offers the services of a CRISC-certified risk management consultant to assist your company to design and implement an enterprise risk management (ERM) solution following leading practices identified by CRISC and geared to align with your organization's risk appetite, business objectives, and budgetary guidelines.
For enterprise project management assistance, Progent offers the services of veteran information technology professionals with decades of experience in IT management, application development, and process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management expertise to assist enterprise customers follow leading practices to make sure development or deployment projects are completed on schedule and on budget.
The Helpdesk support delivery structure used by Progent's Technical Response Center gives small and midsize businesses an efficient option to dependence on freelance service individuals by offering broad technical knowledge accessible to multiple engineering teams, optional 24x7 access to emergency help, escalation capability to top-level engineers for solving even the most complex issues, service consistency and reliability, prompt follow through overseen by veteran service managers, a choice of easy-to-use ways for initiating service tasks, and excellent progress visibility enabled by trouble ticket tracking and accessible via a web portal.
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Progent's Microsoft Office and Office 365 experts can assist companies to integrate Office desktop and Microsoft Office 365 apps including Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a cohesive solution that provides quick return on investment and promotes improved business outcomes. Progent can assist you to integrate Office or Office 365 apps with one another and with additional key Microsoft platforms such as SharePoint, Microsoft Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent can also help you to resolve compatibility problems with various versions of Office desktop and can provide live online training to individual users and groups.
Microsoft Systems Management Server 2003 offers added functionality for change and configuration management of Windows-based networks through introducing Feature Packs. Feature Packs reduce the net administrative costs of managing and deploying software products by making it easier to install system images, control mobile devices, and run management tools. In addition to advising you about ways to cut management expenses by installing SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT projects that cover processes that Feature Packs are intended to make more efficient. Progent's adoption and update services can lower spending and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless consulting experts can show you how to develop sensible procedures and standards to manage handheld computers and smart mobile communication devices so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security plan that includes standards, procedures and IT products to keep your IT network protected.
Progent's Cisco-certified network professionals can show you how to create an economical, fault tolerant Internet connection architecture that can deliver non-stop Internet access via a wide array of fault tolerant Internet network products and services including high availability BGP, automatic fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert engineers to help you utilize the latest techniques for 24x7 Internet connectivity to build an affordable, fully redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet availability.
Progent’s Microsoft-certified experts offer small and mid-size businesses enterprise-level consulting support for Microsoft Systems Management Server and System Center Configuration Manager 2007, Microsoft's standard tools for change and deployment automation. Configuration Manager 2007 is Microsoft's new title for the change management platform formerly known as SMS Server. System Center Configuration Manager offers a variety of enhancements to Microsoft Systems Management Server such as comprehensive automation, built-in Windows Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progent’s Microsoft certified engineers can show you how to use SMS or Configuration Manager effectively for automated operating system and application installation, security patch control, software metering, and software license compliance. Progent's engineers can also help you to move efficiently from Microsoft Systems Management Server to System Center Configuration Manager 2007.
Progent's management team consists of industry veterans with decades of experience delivering network consulting, troubleshooting, and strategic IT planning to businesses ranging from startups to Fortune 500 companies. Great service calls for great people, and Progent has assembled a management staff that can provide customers with the top service value in the industry.