Enlarging your telecommuter workforce may have a significant effect on IT architecture, security/compliance, and company culture. Progent has two decades of experience helping small and mid-size businesses to design, configure, administer, optimize, and debug IT environments that incorporate a remote workforce. Progent can assist your Savannah company to pick the right technologies and adhere to leading practices in creating and maintaining a safe virtual office solution for teleworkers that promotes teamwork and delivers top value. Progent can provide support services ranging from on demand expertise for getting you past challenging technical bottlenecks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist Savannah, Georgia organizations to succeed with any facet of creating a high-functioning telecommuting environment by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, cybersecurity, data protection solutions, and centralized management.

IP Voice Solutions for Teleworkers
Expanding the corporate PBX system to accommodate teleworkers is vital to supporting an effective at-home workforce. A variety of cloud-centric IP voice platforms are used by small and mid-size businesses to support remote users. Many enterprises rely on Cisco's current or legacy platforms for VoIP management. Progent can help organizations of all sizes to plan or maintain a telecommuter VoIP service that delivers the flexibility, convenience and protection needed for telecommuters. Progent's Cisco-certified CCIE Voice experts offer high-level support to assist organizations tune their current Cisco VoIP systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends high-end telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and multimedia apps used throughout the network. Unified Communications Manager manages additional combined media services such as messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can help your company to support your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice platforms, visit CallManager consulting services.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users operating outside the corporate perimeter like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to support these VoIP solutions and provide on-demand configuration and debugging expertise.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your Savannah, Georgia business, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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  • Les Kent has a 35-year history of effective technology integration, business management, sales, and operations. He has demonstrated a knack for developing sophisticated information technology solutions during his time as as a network designer, software developer, project manager, deployment consultant, and problem solver for small businesses, start-ups, and global corporations.

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    Progent can assist your organization to design an upgrade to Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud-based or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.

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    Progent's company culture will make you a more capable consultant by enhancing your information technology skills and increasing the loyalty of your clients. Progent delivers this promise by recruiting the best consulting talent for you to operate with, providing a state-of-the-art system infrastructure, running custom software utilities to deliver the highest quality of support, and by optimizing our operational models for finding and keeping clients.

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    Progent provides live online instruction for a range of client apps and operating systems including Microsoft Office Excel, Word, PowerPoint and Visio plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Online training provides the advantages of traditional physical classroom instruction, such as immediate communication between clients and trainers, but eliminates the expenses of travel and the hassle of attempting to accommodate the schedules of many students. Offered to individuals or classes of all sizes, Progent's live online training allows the teacher to run the class from an online office and the clients can be dispersed across a campus or across the the U.S. Live online instruction supports proven teaching tools like virtual white boards, electronic hand-raising, and shared applications. Sessions can be short and targeted to specialized topics or longer in duration and broader in coverage.

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  • Les Kent has a 35-year history of effective network integration, corporate administration, sales, and operations. He has demonstrated a knack for developing sophisticated IT solutions in his roles as as a network designer, application developer, project manager, implementation expert, and problem solver for small companies, start-ups, and major enterprises.

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    Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates more than 25 years of experience helping manufacturing, distribution and service organizations to simplify complex supply chains and improve the efficiency of critical business processes to get products to market fast and adhere to customer commitments dependably. Progent can provide the expertise of an ERP specialist with more than 20 years of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or onsite services that can range from occasional advice to end-to-end solution design and project management. Sample services available from Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, ETL, Amazon AWS integration, training, and database administration.

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    Progent provides Windows Cluster Server assistance to help your business utilize non-stop server clusters designed to deliver 100% uptime. Windows cluster servers for high-availability networks include Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Server Cluster. By helping you plan high availability clustered server solutions powered by Windows Server 2003 Cluster, Progentís Certified Windows consultants make sure that your zero-downtime server clusters are configured to optimize the competitive advantage of your IT system.

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    Progent's Apple Mac networking engineers can help you with a wide range of system infrastructure areas including system architecture, off-site and mobile access, internetwork communication, security, and emerging technologies such as VoIP and fast wireless connectivity. For company networks built exclusively on Mac OS X or for environments that use a mix of Mac, Linux and Windows powered servers and desktops, Progent has the knowledge and depth to handle the complexity of planning, configuring, and maintaining a system infrastructure that is reliable, secure, productive and supportive of your corporate objectives. Progent can help you deploy Appleís Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Apple's Xsan SAN solution. Progent can also provide certified professionals to support Cisco routers and switches.

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    Progent offers fast and affordable remote access to a certified Oracle database administration expert or an Oracle software programmer. Progent offers advanced DBA services for any version of Oracle including 10g and 11g and can also assist you to design, build, enhance, or fix Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide support for Data Guard and Streams replication tools and ASM file/volume manager.

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