Fast Online Support for Savannah UNIX or Linux SystemsFor small companies located in Savannah or anywhere in Georgia, Progent offers help for networks based on UNIX or Linux or for networks that include a combination of UNIX-family systems and Windows platforms. Progent has provided remote troubleshooting to companies in every state in the U.S. (Refer to Progent's client testimonials). Progent also can furnish the expertise of Cisco CCIE-certified engineers for challenging infrastructure problems, plus the assistance of CISA and CISM-certified security engineers to handle high-level security architecture and business continuity planning.

Progent's remote technical support engineers represent excellent value because they are equipped with the real-world experience and the sophisticated tools to solve most network issues rapidly. This lowers direct expenses since solutions accumulate a smaller number of billable minutes. Remote support also eliminates the cost of sending an engineer to your site. Your company benefits additionally with incidental costs by minimizing or avoiding network downtime and related costs due to business discontinuity, upset customers and vendors, idle workers, and de-focused management.

Progent's pricing model for remote support is designed to maximize the impact of your IT service dollar. Progent charges per minute for phone assistance, so you are invoiced only for the support that you receive. Unlike typical remote support companies, Progent requires no startup fee or minimum payments. Progent's one-minute billing unit and clean model for billing do away with scenarios where speedy. minor fixes somehow end up as large tabs. Progent's skill at handling technical issues quickly translates into your company conserving money.

Progent's Online Technical Support Technologies
Over time, Progent has fine tuned an arsenal of customized tools and field-tested processes that promote the maximum level of effectiveness for remote help and troubleshooting for small business computer networks. Progent offers secure VPN support for VPN gateways from a variety of leading sources including Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Checkpoint. Secure VPN access enables the experts of Progent's online support team to access your computer system remotely without breaching system security.

Progent's powerful technical support reporting application maintains thorough records describing all support that Progent's customers have received. Progent's authorized consultants have the benefit of the history of all help provided to every customer by every engineer. This archive of anomalies and repairs is organized as a conveniently retrievable proprietary database that allows Progent's online technical experts to share their knowledge with the whole team to make sure that the quality of Progent's technical support grows daily. Progent's high-level certifications and close relationships with key technology companies including Cisco and Microsoft permit access to additional massive support databases and allow quick response from vendors' in-house engineering staff with the result that Progent's remote service experts can determine the most efficient resolutions promptly.

Initiate Remote UNIX, Linux, Solaris, or Apple macOS and OS X Network Help from Progent
To get started with Progent's phone services in Savannah or anywhere in Georgia or to learn additional information about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has an urgent need for network help, visit Immediate Urgent Support.

Phone-based Support Services Provided by Progent
Progent's phone-based technical support experts have credentials in an extensive array of technologies. This broad range of technical skills allows Progent's engineers to handle almost any emergency that may crop up in a small or midsize business information system. Certifications held by Progent consultants in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials owned by Progent service consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, CCVP, and Design Associate.

To help clients with multi-OS networks, Progent also provides the skills of consultants who have high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) engineers.

Remote technical support services provided by Progent to companies in Savannah and anywhere in the state of Georgia include:

  • UNIX/Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX, Linux, Solaris, and macOS and OS X online consulting services cover a wide spectrum of computer technology such as system architecture, messaging systems, system and process security, UNIX and Microsoft Windows coexistence, virtual server products for server consolidation and simplified administration, and migration from legacy systems to current Windows or Linux-based solutions. Progent's team-based methodology for resolving technical problems enables quick escalation, when required, to consultants with task-relevant expertise to tackle complex scenarios. This accelerates solutions of urgent problems, minimizes network downtime, and lowers service costs.

    Progent's UNIX and Linux support engineers can offer emergency remote assistance for troubleshooting problems affecting UNIX/Linux networks based on leading variants of UNIX such as:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO
    • Silicon Graphics IRIX (SGI/IRIX)
    Major Linux versions for which Progent offers expertise include:
    • RedHat
    • SUSE
    • Debian GNU/Linux
    • Slackware Linux

  • Contact a Cisco Certified Internetwork Expert for Complex Network Troubleshooting
    Cisco Infrastructure Engineers for Savannah, GeorgiaThe Cisco CCIE certification is the highest accreditation for networking professionals, and indicates an individual's networking knowledge at the expert level. CCIEs can resolve the most complex problems surrounding network design, integration, management, protection, and troubleshooting. Cisco CCIEs can cooperate closely with Cisco's internal support staff in analyzing problems with IOS network management utilities and developing workarounds or locating program updates. CCIEs represent an excellent cost-effectiveness because their deep expertise allows them to solve even the most intractable problems quickly. In typical instances, less experienced service providers can wrestle for hours or days with identical problems that a Cisco-qualified CCIE can dispose of in minutes. Few service providers make Cisco-qualified CCIEs available to assist small and mid-size companies. Progent can provide fast phone contact with a CCIE so you can get urgent support for complex network problems that are lowering business efficiency but are beyond the comfort zone of your local network support providers. Progent's Cisco CCIE consultants can connect to your computer system by means of sophisticated remote support technology in order to perform fast, safe, and economical analysis and remediation. Progent's Cisco CCIEs can provide assistance with the complete line of Cisco's top-selling selection of connectivity appliances such as PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Modules, protected broadband and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, wired and wireless Voice phones and systems, Catalyst Series switches, plus Virtual Private Network products.

  • Authorized MS Windows Experts
    MS Windows Support for Savannah, GeorgiaProgent's Microsoft-expert remote service experts offer computer repair and IT support for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your business the assistance of support engineers who can help your company with a broad range of platform support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, Microsoft Exchange Server 2019 planning and configuration, MS Exchange Server 2016 migration, Microsoft Exchange 2013 integration, Microsoft Exchange 2010 maintenance, SharePoint Server 2016 migration and hybrid deployment consulting, SharePoint Server 2019 design and integration, Microsoft Skype for Business Server migration support, Microsoft Lync Server 2013 management and Microsoft Communications Server 2007 troubleshooting, Forefront TMG 2010 management and ISA Server maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support, Systems Center Operations Manager resource monitoring, Project Server and Server Online training, Small Business Server 2011 support, and Windows Essentials migration and cloud integration.

    Progent also offers a wide range of remote desktop support and troubleshooting services such as Windows 7 migration, preparing for to 64-bit workstation applications, configuring Microsoft Office 2010, and streamlining Business Desktop Deployment.

  • CISSP, ISSAP, and CISM Premier System Security Professionals
    CISSP Premier Network Security Engineers for Savannah, GeorgiaProgent's certified CISM and CISSP security consultants can provide a variety of system protection solutions to enhance the defenses of your UNIX, Linux, Solaris, Apple Mac or Windows environment against assaults or help you to recuperate rapidly following a serious penetration. Security consulting services available from Progent include: thorough network security analysis utilizing utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Solar Winds tools and Nikto; fast cleanup after malicious attacks; setting up firewalls; establishing secure mechanisms for off-site and mobile access; protecting your messaging system from viruses, spam and directory harvest attacks; and managing round-the-clock network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers advanced online support to help companies of all sizes connect their IT infrastructure with popular public cloud platforms such as Azure and Amazon Web Services. Progent can assist you to plan and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-based systems or in hybrid network models that seamlessly combine local IT assets as well as cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a variety of public cloud integration support services such as Office 365 Exchange Online integration with on-premises Exchange, Azure hybrid cloud integration, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform integration consulting. Progent has more than two decades of experience delivering high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.
Additional Consulting Programs Available from Progent
Progent can provide the skills of seasoned remote consulting professionals for contract IT projects that small businesses often need. Billing charges for ongoing consulting projects are set based on the qualifications of the consultants required. Progent's experience with these special fields of computer technology allows customers to complete critical projects within budget and on time. Progent's project-based online engineering solutions include:
  • Call Center Services
    Progent's Call Center support alternatives for small companies with networks based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk support services, and Call Center operations consulting. Progent's Standard Call Center services are well suited for small businesses who lack the money or time to support an in-house Help Desk but who want quick access to an effective Help Desk Call Center with professional telephone assistance plus the technical depth to escalate the most challenging trouble tickets to advanced engineers.

    Progentís Help Desk sharing services allow your business to split the load for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of certified technical support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution built around the top professional services automation platform for managing end-user service requests, ticketing, accountability, status tracking, and metrics.

    Progent's Call Center consulting expertise can guide you in creating an efficient new Help Desk or enhancing your existing one, evaluating or modifying Call Center application software to handle the particular needs of your corporation, or providing temporary online personnel to work with your internal Help Desk group during demanding events such as software transitions, major upgrades, or rolling out brand new applications.

    Progent's Call Center team of veteran network professionals provides your workers in Savannah or anywhere in the state of Georgia rapid assistance from a reliable technical support resource with substantial experience delivering telephone-based consulting and remote diagnostics for IT systems based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's mission is to earn the Help Desk Call Center recognition as a crucial driver of company productivity, and Progent's goal is to solve instead of merely record IT issues.

  • Business Applications Support: Education, Customization, and Problem Solving
    Progent's Applications Consulting Team provides phone-based professional consulting support and education in specific business application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting, custom programming, and training for familiar Microsoft business applications such as CRM, Microsoft Office Project, MS Word, and Office Excel. To learn more concerning Progent's consulting, programming, and training services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.

    Progent's Mac consultants can nurture the artistic elements of Mac environments by providing remote consulting support and education in imaging, sound, and video. Progent's consultants can provide expertise in a variety of Apple Mac creative tools including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also help you with common procedures like scanning or digitizing audio or video or putting together an audio/video production lab.

    Remote Network and Server Monitoring Services
    Progent can provide businesses in Savannah, or anywhere in the state of Georgia, online network and server monitoring support centered around Microsoft Operations Manager network monitoring, enhanced by Progent to fit your business so that your computer maintenance is proactive rather than reactive. By spotting potential problems before they grow into downtime, proactive monitoring can head off inconvenient and costly information system crises. Progent can also provide help with system monitoring products like Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X systems, Windows environments, or systems that support a combination of operating systems.

How Your Savannah Company Can Contact Progent's Remote Support Experts
To get in touch with Progent about emergency remote assistance with UNIX/Linux, Solaris, or macOS and OS X computer systems, go to Progent's Nationwide Phone-Based Support, telephone 1-800-993-9400, or go to Contact Progent.

Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.

Onsite IT Consulting
Progent locations in Eastern Georgia

City Address Phone Link
Augusta-Richmond County 901 Greene St
Augusta, GA 30901
706-760-7377 Augusta-Richmond County Network Support Services
Charleston 460 King Street, Suite 200
Charleston, SC 29403
843-628-5009 Charleston Network Support Services
Savannah 2 East Bryan Street, 4th Floor
Savannah, GA 31401
912-446-1200 Savannah Network Support Services




An index of content::

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  • Immediate Online Office 365 Word Training Onsite Computer Services
    Online Microsoft Office Training Consultants

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    24 Hour Internet Service Provider Selection Professional

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    Progent's Check Point firewall consultants can show you how to plan, configure, and manage firewall solutions that rely on Check Point Next Generation firewall appliances and Check Point's subscription-based SandBlast security services. Progent's consultants can also assist you support older Check Point firewalls or upgrade efficiently to Check Point's next-generation firewalls.

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    Progent's CISM-certified security staff can help you safeguard your Apple Mac environment through expert services including performing security tests, recovery from virus and denial of service penetrations, configuring firewalls, implementing safe remote and mobile connectivity, deploying automated programs for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan adapted for the specific objectives of your corporate network.

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    Progent can provide a wide array of affordable online and onsite consulting services to help your business to deploy, manage, and troubleshoot desktops and handhelds powered by Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.

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    If your office computer system mixes Linux platforms with Windows, Progent can assist you to incorporate your computers into a cohesive environment that allows all your OS platforms to run side by side for simple administration, transparent information exchange, high reliability, superior performance, and strong protection. Progent's UNIX/Linux and MS Windows coexistence support offerings feature network infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote network help and repair, on-site technical support, and Helpdesk support.

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    Cisco's wireless VoIP phones are hardened wireless devices designed for workers who are on the move within office, hospitality, health-care or other venues where management wants portable phones that provide more administrative control, data security and ruggedness than is possible with the BYOD style of mobile communications. Successful integration of Cisco's wireless IP phones usually requires that you configure and fine tune many key pieces of your Wi-Fi environment including APs, routers, wireless LAN controllers, and management tools. Progent's Cisco-certified consultants offer remote and onsite assistance to help you create and administer a Cisco wireless VoIP phone deployment by providing services that can range from troubleshooting the set up of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of a campus.

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    Progent's Linux consulting experts offer small and mid-size companies and software developers assistance with managing and maintaining Linux computers that run with Microsoft-powered technology. Progent can give your organization access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide array of experience provides you with an easy one-stop consulting firm to show you how to build and manage a protected and robust cross-platform network and communications infrastructure that allows Linux and Microsoft interoperability by combining Microsoft Windows with major Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.

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    VMware's NSX network virtualization platform enables you to create complete logical networks in software. NSX allows virtual networks to be deployed instantly and managed with a high level of automation independent of the physical components making up the underlying network infrastructure. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also permits non-disruptive testing for site recovery, updates and fixes and can produce audit reports to verify full service recovery, validate Service Level Agreements and prove disaster recovery compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can rapidly recover the complete virtualized network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist you to plan, deploy, test and maintain a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.

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    Progentís consultants provide experience in multiple disciplines relevant to mobile connectivity including network infrastructure, wireless data synchronization, wireless protection, wireless e-mail, Windows Mobile, RIM Blackberry, and wireless application development. Progent's Microsoft and Cisco certified experts can save your company time and expense by using their wireless expertise to help you choose and configure mobile connectivity solutions that fit the needs of your business. Progent can also optimize your network infrastructure so that wireless appliances perform better.

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    The QTS Data Center facility is located in the earthquake-neutral Natomas area of Sacramento, CA. If your business is now utilizing the QTS Sacramento data center as a colocation facility or if you are planning on moving your primary or disaster recovery equipment to Herakles/QTS, Progent offers a range of affordable consulting services that include data center relocation, equipment deployment and upgrades, network improvements, comprehensive project management, virtualization configuration, remote monitoring, streamlined network management, application development, disaster recovery planning, data security evaluation, and the use of the Progent Test Lab.

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    If your office computer system mixes Sun Solaris technology with MS Windows, Progent can help you to integrate your servers into a unified environment that allows all your operating systems to run side by side for simple administration, seamless information exchange, high reliability, enhanced throughput, and tight protection. Progent's Sun Solaris and Windows integration support offerings include IT architecture integration and service, support for Windows services for UNIX, online network monitoring and management, remote technical help and troubleshooting, on-site technical support, and Help Desk Call Center services.

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