UNIX, Linux, Solaris, and Apple Mac OS X Online Support for
Savannah Small Office Networks
For small companies located in Savannah Georgia, Progent provides technical support for computer systems based on UNIX or Linux or for networks that include a mix of UNIX-family systems and Microsoft technology. Progent has delivered remote support to businesses in every state in the United States. (Refer to Progent's client testimonials). In addition, Progent offers the consultation Cisco CCIE engineers for complex connectivity problems, as well as the assistance of CISA and CISSP-certified security engineers to handle high-level security design and business continuity preparedness.
Progent's remote technical support engineers represent excellent leverage due to the fact that they are equipped with the real-world background and the advanced technology to solve the majority of information system problems quickly. Efficient support lowers immediate expenses since solutions require a smaller number of chargeable minutes. Remote help also avoids the cost of sending a consultant to your site. Your company saves even more with indirect costs by reducing or eliminating network downtime and associated costs resulting from business disruption, upset clients, idle employees, and distracted management.
Progent's pricing policy for remote help is designed to stretch your IT service investment. Progent bills by the minute for phone consulting, so you are billed only for the support that you receive. Unlike typical online support organizations, Progent imposes no initialization fee or minimum job duration. Progent's one-minute granularity and simple policy for billing do away with scenarios where speedy. minor solutions manage to end up as substantial tabs. Progent's penchant for dealing with technical issues efficiently translates into your company conserving money.
Progent's Online Technical Support Technologies
Over the years, Progent has refined an array of optimized technologies and field-proven methodologies which permit the highest degree of efficiency for remote engineering help and repair for small company computer systems. Progent offers secure VPN support for VPN gateways from multiple popular companies such as Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Secure VPN access allows the staff of Progent's remote service group to connect to your company's environment remotely without violating corporate security.
Progent's highly evolved customer support reporting application includes detailed histories describing all support that Progent's clients have received. Progent's staff service personnel have the benefit of the specifics of assistance provided to every Progent client by any consultant. This history of problems and repairs is organized as a readily exploitable proprietary database that enables Progent's remote technical experts to communicate their knowledge company-wide to ensure that the value of Progent's technical support improves daily. Progent's high-level certifications and working relationships with major technology companies such as Cisco and Microsoft permit access to additional extensive technical knowledge bases and permit fast response from vendors' internal product engineers so Progent's remote service experts are able to find optimal solutions quickly.
Initiate Online UNIX/Linux, Solaris, or macOS and OS X Computer Support from Progent
To access Progent's remote support in Savannah Georgia or to find out additional information about Progent's online support options, contact Progent at
Phone-based Technical Support Services Available from Progent
Progent's remote support professionals possess certified skills in a comprehensive array of technologies. This breadth of technical skills permits Progent's engineers to address virtually any crisis that may take place in a small company information system. Credentials held by Progent consultants in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials owned by Progent technical support consultants include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, CCVP, and Design Professional.
To support companies with multi-platform networks, Progent also provides the services of engineers who have advanced Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP network security specialists, and Information System Security Architecture Professional engineers.
Phone-based technical support services provided by Progent to clients in Savannah include:
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UNIX, Linux, Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux, Solaris, and macOS and OS X remote support services cover a wide array of information technology such as system architecture, email systems, network and operational security, UNIX/Linux and Windows coexistence, VMware products for server hardware economization and easy management, and transitioning from older applications to the latest Windows or Linux-based solutions. Progent's group-based approach to solving network problems promotes quick escalation, when required, to engineers with task-relevant experience to handle complex situations. This accelerates repair of urgent problems, minimizes lost productivity, and cuts support expense.Progent's UNIX and Linux support engineers can offer urgent phone-based help for resolving anomalies affecting UNIX, Linux, or Solaris networks based on popular derivatives of UNIX including:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX
- RedHat
- SUSE Linux
- Debian-GNU
- Slackware
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Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Network Troubleshooting
The Cisco Certified Internetwork Expert credential is the top recognition for network infrastructure professionals, and validates a person's networking skills at the expert level. CCIEs can resolve the most complex problems surrounding network planning, deployment, maintenance, protection, and problem solving. Cisco CCIEs operate closely with Cisco's in-house product support engineers in analyzing anomalies with Cisco IOS Software network administration tools and coming up with alternate approaches or identifying software updates. Cisco CCIEs represent an exceptional cost-effectiveness because their deep expertise enables them to solve even the most complex problems rapidly. In typical instances, less qualified service providers can wrestle for hours or days with identical problems that a Cisco-qualified CCIE can fix in minutes.
Few consulting organizations make Cisco-qualified CCIEs available to support small and medium sized companies. Progent offers fast phone access to a Cisco-qualified CCIE so you can receive urgent support for serious network infrastructure problems that are crippling business efficiency but are not within the experience of your regular IT service personnel. Progent's Cisco CCIE consultants can communicate with your network using the latest remote troubleshooting technology to perform efficient, safe, and affordable analysis and remediation.
Progent's Cisco CCIEs offer expertise in the complete line of Cisco's market leading selection of networking devices including PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Modules, protected broadband and IS routers, Aironet wireless access points and bridges, Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst family switches, plus VPN technology.
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Authorized Microsoft Windows Support
Progent's Microsoft-premier remote service engineers offer computer system troubleshooting and IT assistance for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your organization the expertise of support professionals who can help you with a broad range of technology support services including
Windows Server 2012 R2 integration,
Windows Server 2008 R2 installation,
Microsoft Exchange Server 2019 planning and configuration,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 consulting,
Exchange 2010 monitoring and support,
SharePoint Server 2016 migration consulting,
SharePoint 2019 design and configuration, Microsoft Teams configuration help, Skype for Business Server planning and deployment consulting, Microsoft Lync Server integration and Office Communications Server troubleshooting, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) system monitoring,
Project Server planning,
SBS Server support, and
Windows Essentials cloud integration.
Progent in addition offers a wide array of online PC desktop support including Microsoft Windows 7 migration support, preparing for to 64-bit desktop software, integrating Office 2010, and automating workstation deployment.
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CISM and CISSP Premier System Security Professionals
Progent's accredited CISSP and ISSAP security engineers can provide a range of security solutions that can enhance the defenses of your UNIX/Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against internal or external threats or assist your business to clean up rapidly following a serious penetration. Security solutions available from Progent cover in depth security evaluation using utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Solar Winds tools and Netcat; rapid cleanup after malicious assaults; integrating firewalls; establishing secure mechanisms for remote and mobile communication; protecting your email infrastructure against spam and directory harvest attacks; and offering 24x7 network monitoring.
- Hybrid Cloud Integration
Progent can provide expert online support services to help organizations of all sizes connect their information networks with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can help you to design and administer hybrid environments that can include Windows and Linux systems and applications in both cloud-only solutions or in hybrid topologies that utilize physical IT assets as well as public clouds. To help you to integrate public clouds with physical datacenters, Progent offers a range of public cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform (GCP) integration expertise. Progent has more than two decades of experience delivering advanced consulting expertise online, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.
Progent offers the skills of world-class online consulting professionals for contract projects that small companies frequently need. Progent's rates for ongoing consulting tasks are set according to the qualifications of the engineers involved. Progent's experience with these important fields of information technology allows clients to complete critical projects economically and on time. Progent's special remote consulting services include:
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Help Desk Support
Progent's Help Desk support alternatives for small and midsize companies with networks that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk support services, and Helpdesk operations consulting. Progent's Standard Help Desk support services are intended for small companies who lack the resources to create an in-house Call Center but who need quick communication with an efficient Help Desk with professional telephone assistance as well as the available expertise to escalate the most challenging problems to advanced consultants.Progent’s Co-managed Help Desk services make it possible for your business to share the load for Help Desk support transparently between your IT team and Progent's large roster of seasoned desktop support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution built around the top professional services automation (PSA) tool for handling service requests, ticketing, ownership, progress tracking, and metrics.
Progent's Call Center consulting services can assist you in establishing an effective new Call Center or enhancing your existing organization, evaluating or modifying Help Desk software to handle the particular requirements of your corporation, or adding temporary online staff to work with your internal Call Center team to handle demanding situations such as software transitions, mass updates, or rolling out new applications.
Progent's Help Desk team of seasoned information technology experts gives your computer users in Savannah Georgia immediate access to a large support group with substantial experience offering telephone-based support and remote repair service for IT systems powered by UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to give the Help Desk Call Center the reputation as a crucial driver of company success, and Progent's intent is to resolve instead of simply report network issues.
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Business Applications Support: Education, Custom Programming, and Troubleshooting
Progent's Applications Consulting staff can supply remote advanced engineering support and training in key application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also offers expertise, custom development, and training for Microsoft business applications such as CRM, Microsoft Office Project, Word, and Microsoft Excel. To find out more on Progent's expertise, customization, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.Progent's Mac consultants can promote the artistic components of Apple Mac systems by delivering phone-based help services and education in graphics, sound, and video. Progent's support professionals can provide help in a range of Apple Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video post production studio.
Online Network Monitoring Support
Progent can provide companies in Savannah Georgia online network monitoring support based on MS System Center Operations Manager IT infrastructure monitoring, customized by Progent to fit your business so your IT maintenance is proactive and automated. By anticipating emerging trouble spots before they expand into crashes, automated monitoring can ward off stressful and expensive service breakdowns. Progent can also utilize network monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or macOS and OS X environments, Windows environments, or networks that incorporate a combination of platforms.
To get in touch with Progent about emergency remote support with UNIX/Linux, Sun Solaris, or macOS and OS X environments, go to Progent's Emergency Phone-Based Support, telephone
Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.
| City | Address | Phone | Link |
| Augusta-Richmond County | 901 Greene St Augusta, GA 30901 |
706-760-7377 | Augusta-Richmond County Network Support Services |
| Savannah | 2 East Bryan Street, 4th Floor Savannah, GA 31401 |
912-446-1200 | Savannah Network Support Services |
An index of content::
Emergency SCCM Support and Integration
Online Support Services Microsoft Configuration Manager
Configuration Manager automates application and device provisioning at scale, streamlines compliance settings management, keeps track of network assets, guards against corporate data leakage, provides health monitoring, allows secure end-user self service, and delivers a common control mechanism for administering multi-operating system networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration specialists can help you with any facet of planning, installing, operating and repairing a System Center Configuration Manager solution for local, cloud, or hybrid networks.
SCVMM 2016 and Windows 2016 Consultant Services
VMM 2016 Management Server Integration Support
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network management products and is designed to provide a unified mechanism for deploying and administering virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of all sizes with all facets of designing, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to upgrade smoothly from legacy versions of Virtual Machine Manager, design processes for building and installing VMs and hosts, design fault-tolerant scale-out clusters, integrate your datacenter infrastructure with public clouds, set up virtual switches, develop and refine PowerShell scripts, and help you evaluate the potential advantages of new technologies such as Storage Replica and Host Guardian Service. Progent's hypervisor experts can provide advanced Hyper-V consulting and VMware ESXi support.
24/7 Microsoft Windows 2000 Integration Support
Windows 2000 Professionals
Progent's certified Windows Server 2000 consultants offer computer help and information technology consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows 2000 Server integration, optimization, and troubleshooting services include network design, installation, project management, on-site and remote technical support, Help Desk outsourcing, expert security consulting, full service outsourcing, and economical co-sourcing.
Integration Support wireless VoIP phone and Aironet APs
Cisco wireless VoIP phone integration Technical Support
Progent's Cisco-certified wireless technology experts can assist you to deploy, manage, and debug Cisco Wi-Fi products such as Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Microsoft Certified Expert Windows Server 2012 R2 Troubleshooting
Windows Server 2012R2 Active Directory Consulting
Progent's certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, optimize your infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support, staff, create a corporate-wide security plan, automate network management, assist with creating applications, and generate and test a DR/BC plan.
Firewall Security Technical Support Services
Urgent Firewall and VPN Security Audit Services
Progent offers small and mid-size companies professional support for Intrusion Protection products and IPsec VPN technology from major firewall and Virtual Private Network security vendors including Check Point Software, Juniper Networks, and Symantec. Progent can help you create a detailed security plan and select the right products from multiple vendors to support your security objectives while sticking within your spending restraints.
Online Help System Center 2016 and Intune
System Center 2016 and Exchange Integration IT Consultants
Progent has more than a decade of experience deploying, and supporting the core platforms that make up System Center and can help you to design, deploy, manage, and fix your Microsoft System Center 2012 R2 ecosystem to maximize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent's consultants can help your organization to migrate to the current version of Microsoft System Center from an earlier release or from another datacenter management platform to deliver the advantages of enterprise-class deployment, automation, security, plus datacenter and application performance monitoring.
ProSight Virtual Server Private Cloud Hosting Specialist
ProSight Virtual Server Private Cloud Hosting Consultants
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size organization's servers in a solution that delivers the highest level of dependability and scalability and is in addition easy to transfer to another host. ProSight Virtual Hosting options are based on proven virtualization architectures that allow small companies with mixed- platform environments to save significantly on the costs of capital equipment, system maintenance, and IT administration while achieving world-class reliability and an unmatched level of vendor independence.
MS Certified Mid-sized Business Network Support Companies
Mid-sized Business IT Consultants
Progent provides network services for medium size businesses with 100 to 250 network clients. The mid-size company or work group has traditionally been an overlooked part of the market for network consulting expertise. The cost structures and support access practices of large third-party support organizations make them excessively costly for the ordinary small business or small medium business (SMB), which commonly has a minimal IT budget with which to maintain an IT network whose advanced technology and sophistication are often similar to the information systems of much larger companies. Progent's service delivery model, which takes full advantage of online support, virtual network technology and 24x7 network monitoring, dramatically lowers the network support expenses of an SMB while providing the small organization with enterprise-level service from professional, world-class experts knowledgeable in a broad array of midsized business network solutions. If your mid-sized company or small business is searching for levels of IT support needed for a mid-size organization without paying enterprise costs, contact Progent.
Microsoft SQL Server Software Security Consultant
SQL Server Capacity Planning Programming Firms
Progent's certified SQL Server application developers and database administrators can provide online consulting to assist businesses of all sizes to build, manage, and maintain applications powered by the Microsoft SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server experts can provide help with any phase of application development in solutions that range from small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Cisco Google Cloud Disaster Recovery Consulting Services
Cisco and Microsoft Certified Experts Google Cloud solutions Services
Progent can provide cost-effective remote and onsite consulting to assist companies to move all or part of their core network infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and enable access to Google's state-of-the-art machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, readiness assessment, system design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.
macOS Technical Support Specialist
Consultancy Mac Online Technical Support
Progent provides nationwide remote help and consulting services for businesses who operate Apple Mac networks or whose information systems feature a combination of Apple macOS and OS X with Microsoft products. Progent's consultants can provide Apple macOS and Mac OS X clients a range of services including desktop support, upgrading to the current edition of OS X from other earlier editions of macOS and Mac OS X, plus expertise with macOS and Mac OS X application software. Progent can also assist your business with iPhone and iPad integration and management, or moving to Apple's iCloud. Online network consulting offers maximum return for your information technology budget by preserving client efficiency and limiting the hours charged for network analysis and repair. Advanced remote support utilities and experienced technicians and consultants combine to enable Progent to handle the majority of network problems without squandering time and money by going to your location. In most of situations your IT issues can be dealt with by telephone or through a combination of phone help and online access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM and CISSP premier security specialists to help you with the toughest network issues.
Network Consultants Remote Desktop Connection Client for Mac
Windows Virtual Desktop for Mac Remote Support
For companies with a combination of Mac and Windows desktops, there exist two popular alternatives for running Microsoft Windows-dependent applications on a Mac: an external connection to an actual Windows PC or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to attach an Apple Mac to a remote Windows-based PC to use Windows applications and share system resources. Virtual PC for Apple Mac emulates Windows on a Mac computer so that you are able to use Microsoft Windows applications locally. Progent's macOS and Mac OS X technology consultants can assist you to manage these products for using Microsoft Windows applications on your Macs and can in addition assist your organization to assess and install third-party products for Microsoft Windows PC emulation.
Technical Support Services Remote Workforce Data Protection
Teleworker Data Protection Online Consulting
Progent can help small and mid-size companies to design, install, validate and maintain backup/restore technology for remote workers.
Microsoft Project Server 2010 Information Technology Consulting
Microsoft Project Server Reporting Professionals
Progent's Microsoft-certified engineers can provide advanced expertise in deploying, managing and troubleshooting all versions of Microsoft Project, Project Server, and Project Online and can deliver a broad range of affordable online consulting services based on industry best practices to assist organizations of any size to receive all the advantages of this leading platform. Support services offered by Progent include solution planning, software configuration and upgrades, setting up secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized online training.
Top Quality Consultant Services Network Security Evaluation
24 Hour Web Application Security Evaluation Services
Progent has created several network security packages intended to provide larger enterprises an objective and comprehensive network security audit from a team of certified security consultants. All Progent's security assessment bundles feature a collection of procedures including automated scans from inside and from beyond your company firewall, professional interpretation of scan results by accredited security engineers, creation of a paper documenting the results, plus a live concise executive summary and an in-depth live review for internal IT engineers.
Professionals Microsoft Windows 2003
Windows Server 2003 Services
The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 11 years of support in Microsoft integration, assures you success in identifying the version and set up of Windows 2003 Server that matches most closely with your company's goals. Progent can also assist you with designing, installing, managing and supporting sophisticated IT solutions based on Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.
MySQL application development Technology Professional
After Hours MySQL WorkBench Design
Progent can provide cost-effective remote access to an Oracle-certified MySQL administrator or software developer and can assist businesses of all sizes to configure and manage MySQL in a robust network infrastructure that offers high levels of performance, expandability, and security. Progent also has proven skill helping businesses migrate databases from Oracle to MySQL.
On-site Technical Support Citrix Desktop Studio
24/7 virtual desktop delivery Professional
Citrix has developed a powerful line of products that deliver enterprise-grade manageability, expandability, and responsiveness for virtualizing servers and for centralized distribution of virtual Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Essentials. Progent's Citrix-certified consultants can help your company to evaluate the strategic benefits of Citrix technology and show you how to plan, test, deploy, troubleshoot, and maintain Citrix solutions.
Windows Server 2008 Active Directory Support and Integration
24-7 Consultants Windows Server 2008 Security
Progent's certified consultants can help you to calculate the benefits of Windows Server 2008 for your business, create test programs and migration strategies, integrate Windows Server 2008 with your IT environment and workload, educate your support personnel how to run new administration utilities, and provide continuing consulting and tech support via affordable options such as Help Desk Call Center support and remote technical support.
Windows Server 2016 Virtual Machine Load Balancing On-site Support
Outsourcing Windows Server 2016 Disaster Recovery
Progent's certified information technology experts offer Windows Server 2016 migration consulting services to help businesses of any size to plan and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help you to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.
Meraki MR53 Access Point Integration Support
Meraki Outdoor APs Remote Technical Support
Progent's Cisco Meraki Wi-Fi AP experts provide online and on-premises support services to assist businesses of all sizes to plan, deploy, manage, expand or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist you to configure and manage Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to create a seamless ecosystem that delivers identical access, responsiveness, security compliance, manageability and availability for wired and Wi-Fi clients regardless of their location or device.
Cisco and Microsoft Certified Experts Helpdesk Sharing Professionals
Co-managed Help Desk On-site Support
Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all aspects of online desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Support services are provided at a significant discount off Progent's regular desktop service rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging problems.
SCCM 2016 Remote Support
System Center 2016 and SSRS Reporting IT Consulting
Small to middle size companies can now get all the advantages of System Center Operations Manager 2007 and in addition have fast access to Progent’s Microsoft and Cisco Certified IT consulting experts. With Progent's economically priced network support packages, small and midsize organizations can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer small business information systems enterprise-class reliability, security, and productivity.
Top Meraki Switch Support
Meraki MS Switch Integration Support
Cisco's Meraki line of switches are intended for environments that go from branch offices to large campuses. Progent's Cisco-certified consultants offer cost-effective remote consulting expertise to help you to design and deploy a productive network solution based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management architecture, set up policies to maintain security, develop and validate a disaster recovery plan, and troubleshoot issues associated with any aspect of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a cohesive networking infrastructure.
Skype for Business and iPad Consultant
Consulting Skype for Business and Cisco UC
Microsoft Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop sharing, as well as IP-based and PSTN calling. Microsoft Lync Server 2010 can extend the capability of Exchange Server, SharePoint Server and Office desktop or Office 365 and simplify management via integration with Windows AD. Lync 2010 can also cut expenses by eliminating VoIP equipment and subscription services, PBX systems, or conventional video conferencing solutions. Progent's certified unified communications consultants offer remote and onsite support to help your company to manage and repair your existing Lync 2010 environment or assess the advantages of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to plan and execute an efficient Skype for Business migration.
Antivirus Reseller
After Hours Antivirus Installation support
E-Mail Guard is Progent's economical anti-spam and virus defense managed service that offers small companies enterprise-quality defense from spam, viruses, directory harvesting, and other forms of email-borne assaults on computer networks. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated library of web-managed spam filtering and antivirus services that stop email assaults before they can penetrate the corporate firewall. Perimeter Manager also lets administrators monitor and control their email application, regardless of server vendor, hardware technology, or geographic location.
Altaro VM Backup Boot from Backup Consultants
Altaro VM Backup Local Online Troubleshooting
Altaro VM Backup software offers small businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud architectures and also enables cost-effective cloud backup to Microsoft Azure storage. Headline features include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as low as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular recovery options for specific files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for vCenter for managing larger deployments, and the ability to leverage Microsoft VSS technology to back up live VMs with zero downtime. Progent is a certified Altaro partner and offers a wide array of consulting services to help you to plan, deploy, optimize and troubleshoot a backup/restore system powered by Altaro VM Backup software.
Computer Consultancy Firms Maine
Indiana Small Business IT Consultants
Progent’s Technical Response Center offers national extended hours remote support for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers provide after-hours telephone support and online secure computer access to isolate and repair network problems quickly and affordably. The scope of IT experience represented by Progent's staff of nationwide support engineers makes it possible to escalate even the most difficult network issues to appropriate specialists as needed. For critical problems, the TRC tries to respond to your call for support in less than one hour.
24-7 Consultant Chief Information Officer
Microsoft Expert Chief Information Officer Online Technical Support
Progent offers the part-time or temporary services of a seasoned Chief Information Officer who can provide a broad perspective to assist your company pick and maintain IT solutions appropriate for your present situation and that can serve as a firm foundation for your future growth. Progent's temporary CIO services offer economic advantages to companies trying to optimize the impact of their network investment but who are unable or unwilling to add one more executive-level manager to their head count. Since Progent is vendor-agnostic, with a sizable staff of engineers certified to support all leading OS platforms and networking technologies plus a wide selection and business software, Progent is in a unique position to offer unbiased recommendations along with expert technical help for developing IT solutions that fit the particular needs of your business.
Amazon AWS hybrid cloud solutions Development Group
Amazon AWS Machine Image Developer Firm
Progent can provide affordable online support to help companies of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design, testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security. Progent offers advanced expertise with firewalls and VPN access and can help you create cloud-centric or hybrid cloud environments that efficiently incorporate Amazon AWS services. Progent offers as-needed support to assist you to overcome complex technical issues or Progent can provide project management outsourcing or co-sourcing to help you migrate to the Amazon AWS cloud on time and within budget.
Helpdesk for at Home Workforce IT Consultant
IT Consultants Telecommuter Integration
Progent has 20 years of experience helping small and medium-size businesses to design, install, optimize, administer, and debug information networks that support an at-home workforce.
Juniper NetScreen IPsec VPN Network Consultant
Network Consultants Juniper NetScreen IPsec VPN
Progent's Juniper-certified NetScreen consultants can help you to configure and optimize NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to the latest Juniper products, and repair infrastructure issues in Juniper-only or mixed-vendor systems.
Fully Redundant Internet Network Support Outsourcing
Redundant Network Support and Integration
Progent's Cisco-authorized network experts can show you how to build an economical, high availability Internet connection architecture that can deliver non-stop Internet connectivity via a wide array of fault tolerant Internet access technologies including high availability BGP, transparent fail-over, and multiple ISPs. Progent can provide Cisco Certified Internetwork Expert professionals to help you apply the most current technology for fault tolerant Internet connectivity to create an affordable, completely redundant Internet interface with automatic failover and other features to create non-stop Internet access.
24 Hour Wi-Fi RF Spectrum Analysis for Wi-Fi Outsourcing
Wireless LAN Site Survey Network Consultant
Progent’s Wireless Site Survey makes it easy to design and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless LAN optimized for your environment, providing you a WLAN that has the coverage, performance, capacity, Quality of Service, security, and hand-off capability your company needs. Progent's Wireless Site Survey services are offered either as an economical online service or as a more comprehensive on-premises service.
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