Consulting Support for BlackBerry Environments
BlackBerry wireless smartphones were at one time among the most successful solutions for maintaining anytime-anywhere connectivity to messaging, calendars, web-based programs, and other critical business information. Progent offers Schaumburg, Illinois businesses support from BlackBerry-certified experts who can assist organizations to maintain existing BlackBerry environments or migrate efficiently to a current smartphone solution.
As the complexity of small business IT technology has expanded, and as the need for world-class security, reliability, and recoverability has become the standard for organizations of all sizes, successful integration and support of RIM BlackBerry technology has become more difficult. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and shared databases, small organizations frequently resort to external support professionals who specialize in BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based environments economically and efficiently, eliminating the necessity for an internal BlackBerry technology expert and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, combined with Progent's proven remote support capabilities, gives small companies an economical solution for incorporating BlackBerry products seamlessly into their business information system.
Progent's engineers can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use management utilities to enable you to track and control BlackBerry smartphones throughout your business, recommend security policies that are right for your business, customize mobile applications, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered quickly and safely.
Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.
Progent locations in the Chicago Metro Area
BlackBerry Enterprise Server Consulting Help
The BlackBerry BES Server offers companies a single and safe mechanism for integrating BlackBerry wireless devices into their email, collaboration, and application environment. BlackBerry Enterprise Server allows wireless BlackBerry clients to access Exchange, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to achieve data consistency for applications like schedules, address books, to-do lists, IM, and specialized business programs. Thanks to BlackBerry BES Server integration with Microsoft Exchange, users with BlackBerry handsets can have push-based access to Exchange email as well as to IM-capable applications via Microsoft Communications Server and Lync Server integration.
Progent's BlackBerry-premier consultants can show you how to design, install, and maintain BlackBerry BES Server so you can maximize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the cost of supporting a mobile workforce.
Some Ways That Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded certifications from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support skills range from resolving synchronization issues to architecting mobile productivity solutions built around BlackBerry BES Server. These BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out common support functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters and auto-signature, editing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your company messaging software. Progent's certified service professionals can in addition assist your business to resolve a broad range of issues associated with synchronization, device recognition, email reconciliation, web access, wireless connections, Instant Messaging, desktop software configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide remote consulting services for small business IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile technical support costs low and, by solving problems promptly, improves the efficiency of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers support skills in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to add and delete BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System and Instant Messaging, install access control lists, manage Microsoft Exchange Server data flow, create, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports to summarize SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry solution in a variety of environments such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, repair, and produce documentation for a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry include business and network needs analysis, system architecture, deployment strategy and execution, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to create a wireless environment that fits within your IT budget and aligns with your business plans. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help you to determine which administration model and physical components meet your needs, and analyze your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart decisions about alternatives for software editions, processors and mass storage, network architecture, and application configuration.
To maximize network protection, Progent's BlackBerry-certified consultant can help you to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security specialists to perform company-wide security vulnerability and compliance testing and recommend improvements to accommodate your BlackBerry environment.
Call or Email Progent for Support from a RIM BlackBerry-Certified Consultant
If you wish to ask Progent about consulting assistance for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.