Mobile Support
Schaumburg, Illinois Support for BlackBerry
Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless PDAs were at one time one of the most popular products for achieving anytime-anywhere access to email, scheduling, web applications, and other critical business information. Progent offers Schaumburg, Illinois companies support from BlackBerry-premier consultants who can help companies to maintain existing BlackBerry environments or transition efficiently to a more popular smartphone platform.
As the complexity of small business networks has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has grown to be the standard for companies of any size, successful deployment and support of RIM BlackBerry solutions has grown increasingly challenging. To handle issues like security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and company databases, small organizations frequently resort to outside support firms who offer expertise in BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified engineers who can help small organizations to design, manage, and troubleshoot BlackBerry-based solutions economically and effectively, dispensing with the requirement for an internal BlackBerry solutions specialist and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, coupled with Progent's proven remote support capabilities, provides small businesses an economical alternative for integrating RIM BlackBerry products productively into their IT network.
Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and email infrastructure work efficiently with BlackBerry BES Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration tools to enable you to monitor and control BlackBerry devices throughout your business, define security policies that make sense for your business, develop custom mobile applications, and make sure that your IT network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered quickly and thoroughly.
Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.
| City | Address | Phone | Link |
| Chicago | 500 North Michigan Avenue Chicago, IL 60611 United States |
(312) 800-0223 | Chicago Network Support Services |
| Downers Grove | 1431 Opus Place, Suite 110 Downers Grove, IL 60515 United States |
(331) 251-1422 | Downers Grove Network Support Services |
| Schaumburg | 1900 E Golf Rd, Suite 950 Schaumburg, IL 60173 United States |
(847) 944-8599 | Schaumburg Network Support Services |
| Skokie | 5250 Old Orchard Rd, Suite 300 Skokie, IL 60077 United States |
(224) 534-2088 | Skokie Network Support Services |
Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies administration and support of RIM BlackBerry smartphones, offering a centralized platform for handling critical jobs like device deployment, upgrades, and retirement and also providing a strong foundation for data protection and high availability. BlackBerry BES Server delivers seamless communication between Exchange, Groupwise, or Domino messaging servers and BlackBerry smartphones and supports over-the-air synchronization.
BlackBerry Enterprise Server provides a wealth of security options starting with automatic data encryption of messages sent between a BlackBerry device and BlackBerry Enterprise Server using AES or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows excellent flexibility in selecting levels of protection to meet the specific requirements of your mobile environment. Progent's BlackBerry authorized engineers can help you to select advanced security features and enable them remotely. Samples of these wirelessly selectable security settings include:
- Disable a BlackBerry device
- Wipe information from a lost BlackBerry device
- Lock out Bluetooth
- Enable built-in defenses against malware
BlackBerry BES Server also offers flexibility in selecting how to prevent BlackBerry users from loading or running unsafe or prohibited programs. Progent can help you to select blocking processes like:
- Specify precisely which programs are allowed on the device
- Prevent external software from allocating persistent memory on the BlackBerry device
- Select what functions third-party applications can use on the BlackBerry device
- Restrict the types of access external software running on the device can initialize
- Block all third-party software from being loaded or executed on the BlackBerry smartphone
Expert RIM BlackBerry Consulting and Technical Support Offered Remotely from Progent
Progent's certified RIM BlackBerry engineers are available remotely to deliver expert assistance to companies in the Schaumburg area or anywhere in Illinois. Progent's seasoned online technical support team has helped businesses solve computer issues and reduce support expenses in every state in the U.S. and established a substantial following of loyal customers. (See Progent's customer testimonials.)
Progent can provide online help for a broad array of issues associated with BlackBerry products such as synchronization, integration with Exchange, managing BlackBerry Enterprise Server, and improving wireless security. Important RIM BlackBerry certifications awarded to Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out basic technical operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, editing user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company email solution. Progent's certified service professionals can also assist your business to resolve a broad array of problems concerning synchronization, handset detection, messaging consistency, web access, wireless connections, IM, workstation software installation, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide remote support for small office networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless technical support costs low and, by dealing with issues promptly, maximizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures including resolving enterprise activation issues, registering and deleting BlackBerry smartphone users, activating passwords, implementing wireless software loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry engineers can also help you to use management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise environment and help you to define and install appropriate security configurations.
Progent's Microsoft-certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email system based on Exchange Server. Progent's BlackBerry-certified consultant has expertise in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement access control lists, control Exchange data flow, create, update, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry engineer can support your BlackBerry solution in a number of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, install, test, troubleshoot, and document a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry include business and technology needs analysis, solution architecture, roll-out strategy and execution, performance optimization, design of a high-availability environment, data backup and disaster recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to create a wireless system that meets your information technology budget and supports your business plans. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry Enterprise Server, help you to decide which administration approach and equipment meet your requirements, and evaluate your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart decisions concerning alternatives for software versions, server hardware and mass storage, network architecture, and application set up.
To maximize system security, Progent's BlackBerry-certified expert can assist your company to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security specialists to run network-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry environment.
Call or Email Progent to Get Help from a BlackBerry-Certified Expert
To contact Progent about technical support for BlackBerry mobile wireless integration, call
An index of content::
Windows Server 2016 Hybrid Cloud Integration Online Troubleshooting
Windows Server 2016 Health Service Integration
Progent's Windows Server 2016 disaster recovery consultants can help you to plan and deploy a disaster recovery system built around Microsoft's most advanced Failover Clustering tools including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using industry-standard equipment, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for fast, affordable creation of a stretch cluster quorum arbitration point.
Microsoft Exchange 2003 Computer Consulting
Technology Consulting Services Exchange Server 2010
Progent's Microsoft-certified consultants have 20 years of background designing, installing, and supporting messaging systems for companies in the and throughout the U.S. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email system features security, high availability, easy connectivity for off-site and wireless users, efficient administrative utilities, and seamless integration with telecommunications. Progent offers expertise and support services for Exchange 2016, Microsoft Exchange 2013, Exchange 2010, Exchange 2007 Server, Microsoft Exchange 2003, and Exchange 2K. Progent can also assist small or mid-size companies to upgrade to MS Exchange 2016 or Microsoft Exchange 2013.
24 Hour Microsoft Dynamics Designer
Engineer Dynamics GP Excel Cubes
Progent's expert application designers and software developers can assist your company to create customizations to Microsoft GP that address the unique requirement of your organization while retaining the advantages of Windows integration. Progent can also provide help with a variety of development technologies that can be utilized to build user-interface and data integrations with Microsoft GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Catalyst Switch VSS On-site Support
Troubleshooting Catalyst 3560 Switch
Progent's Cisco-certified CCIE consultants can help organization to configure, manage, update, optimize and debug Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and migrate smoothly from outdated appliances to current models.
Part-Time CIO Troubleshooting
Part-Time CIO Integration Services
Progent can supply small businesses with an information management expert who can function as a part-time CIO. This part-time Chief Information Officer can provide long-term direction to help you deploy appropriate technology to improve business operations so they align better with your business goals. Your company can create and install a well thought out IT strategy without incurring the cost of a full-time senior IT executive.
Remote Workforce Endpoint Management IT Consultant
Remote Workers Endpoint Management Technical Support
Progent can help small and mid-size businesses to implement unified endpoint management and monitoring tools for administering endpoints used by at-home workers.
Immediate Exchange Server Migration Professionals
Exchange 2007 to Exchange 2010 Upgrade Consultant Services
Progent's Microsoft-certified consultants can deliver affordable remote and on-premises support to carry out your upgrade to Microsoft Exchange 2010, generate comprehensive documentation of your new messaging environment, educate your network support team and end users to get them ramped up quickly on Microsoft Exchange Server 2010, and provide continuing administrative consulting and engineering help. Progent can also assist you to upgrade from Microsoft Exchange 2010 to Exchange 2013 or Exchange Server 2016.
Amazon Web Services hybrid cloud integration Programming Firms
Amazon Glacier integration Programmer
Progent can provide affordable online consulting to help companies of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, architectural design, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security and compliance.
Service Reporting Network Consultant
Microsoft Certified Expert Services Documentation Remote Support
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike some independent consultants or small service firms who provide scant documentation or details of services performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service reports sent by every staff member to each client. The practice of documenting and archiving service activity allows more effective service and eliminates a slew of common problems such as when a service client is effectively held hostage to a consultant who refuses to let go of vital service information.
Consulting Services Wi-Fi Site Survey
Online Wireless Site Survey Online Technical Support
Progent’s Wireless Site Survey helps you to design and install a wireless network adapted to your environment, offering you a wireless solution that has the reception, speed, capacity, Quality of Service, security, and roaming capability your company requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed on-premises service.
Power View Online Technical Support
Online Support Services SQL Server 2012 AlwaysOn Failover Cluster
Progent can provide the support of Microsoft-certified consultants as well as seasoned software programmers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery specialists, and security professionals to help your business to evaluate the potential advantages of Microsoft SQL Server 2012 for your organization, set up test systems at your datacenter or at Progent's test lab, design and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other database platforms, and define a cost-effective and secure network infrastructure that lets you maximize the business benefit of SQL Server 2012.
Windows Server 2008 R2 Specialists
Windows Server 2008 DirectAccess Remote Technical Support
Progent's certified professionals can assist you you to evaluate the advantages of Windows Server 2008 for your business, develop pilot systems and rollout plans, install Windows Server 2008 with your IT environment and workload, train your support personnel how to use new management utilities, and provide ongoing consulting and technical support via affordable options such as Helpdesk support and remote technical support.
Specialist Security Audit
CISA Security Audit Consultant
The Certified Information Systems Auditor accreditation is a prestigious qualification that represents expertise in network security auditing. Certified by ANSI, the CISA accreditation has consultants undergo an extensive examination given by the ISACA professional association. Progent offers the services of a CISA-Premier Cybersecurity audit professional able to assist businesses in the fields of IS audit process, IT governance, network assets and architecture ROI, IT support, safeguarding of information assets, and business continuity planning.
Windows 8.1 Upgrade Consulting Services
Windows 8.1 Migration Computer Consulting Companies
Microsoft Windows 8.1 is designed to run on devices from smart phones and slates to power-user desktops. A wealth of innovative capabilities, such as its touchscreen interface and iconic tile GUI, provide a broad selection of benefits for organizations who know how to put them to work. Progent's Microsoft-certified consultants can help get your business up the learning curve with Microsoft Windows 8.1 and make sure you derive maximum competitive advantage from the operating system's many new and enhanced technologies.
24/7/365 Company-wide Standards for Best Practices Network Installation
Microsoft Consulting Best Practices Information Technology Integrators
Progent’s staff of Microsoft and Cisco Premier Certified experts average more than a decade of real-world professional experience, in the trenches of IT service, performing a broad range of IT tasks for a large array of clients. Each Progent support professional shares a proven collection of individual best practices that are incorporated into shared leading practices standards that Progent teaches its consulting staff. This ensures that you get not just world-class IT skills, but also a support engineer with field-tested approaches for applying technical knowledge to fix real-world IT problems quickly.
Top Quality SQL Server 2019 Data Mining Online Support Services
SQL Server 2019 OLTP Computer Consultant
Progent's certified SharePoint 2019 and SharePoint Online experts offer economical online and on-premises consulting, software development, and technical support services for organizations of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help customers plan and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud-based infrastructure into a seamless information management system.
SCCM 2016 Cloud Integration Troubleshooting
SCCM 2016 Site Hierarchy Consulting
Configuration Manager 2016 automates software provisioning at scale, centralizes compliance settings management, inventories network assets, guards against company data leakage, provides network health reporting, allows safe end-user self service, and delivers a single control mechanism for administering multi-OS networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud experts can assist your organization with any aspect of planning, installing, using and troubleshooting a SCCM 2016 solution for local, cloud-based, or hybrid environments.
ProSight IT Management Outsourcing Services
ProSight Managed IT Services Consultancy
Progent's ProSight family of managed IT services are intended to offer organizations who have minimal in-house IT administration and support teams with affordable access to world-class management platforms and technical expertise. Advantages of Progent's ProSight catalog of managed services include predictable network maintenance costs, smart automation of routine management tasks, continual adoption of the latest technology, graceful migration from legacy technology to modern solutions, improved alignment of computer technology with business goals, access to seasoned IT consultants, and freeing up management to concentrate on business issues instead of ever-changing information technology.
Online Support Cisco Aironet
Wireless Link Remote Support Services
Progent’s wireless consultants can help small companies plan, select, evaluate, configure and maintain protected building-to-building wireless bridges that integrate seamlessly into your IT network while offering a degree of protection that equals or excels wireline interfaces. Progent provides experience in wireless network products from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can show you how to select and deploy the wireless link technology that align best your company needs.
Network Consultant BlackBerry BES
BlackBerry Wireless Support
Progent offers the services of BlackBerry-premier consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry technology affordably and effectively, doing away with the requirement for an in-house BlackBerry expert and minimizing the cost and hassle of maintaining a mobile workforce. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-premier experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security engineers. This wide range of expertise, combined with Progent's efficient online support model, provides small and mid-size companies a cost-effective option for integrating BlackBerry devices and software productively into their information system.
CCDP Certified Wireless Network Services
Wireless LAN Computer Consultants
Progent can help you plan, deploy, manage, monitor, and repair an efficient Wireless LAN infrastructure, select appropriate components, and configure access points, wireless bridges, radio antennas, wireless controllers, and various wireless products. Progent can also show you how to create a complete 802.11x network security strategy that is well integrated with the security strategy for your entire corporate network.
Microsoft Office 2003 Information Technology Outsourcing Firm
Microsoft Office System Software Consulting
Progent's pricing policy is to charge for remote support and on-premises help per minute. As a result, you are charged only for delivered support. Progent does not impose a higher rate for after-hours or emergency service, and inside California or in areas where Progent offers on-site service, Progent does not bill for travel time except for urgent support where on-site work is less than four hours. Also, Progent applies no service activation charge and asks no monthly commitment for support services delivered during normal working hours. Many service firms impose large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity does away with big bills for quick fixes so you will not be tempted to permit minor problems to fester.
Consulting Hourly Rate Software Consulting Services
Consultant Hourly Rate Computer Services
Progent's pricing model is to charge for phone service and on-site visits per minute. As a result, you are charged exclusively for delivered services. Progent does not demand a higher rate for after-hours or priority service, and within California or in regions where Progent offers on-site service, Progent does not bill for travel except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no initialization fee and asks no retainer for services delivered during regular working hours. Many support organizations demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids big invoices for fast repairs so you will not be forced to allow less critical problems to fester.
24x7 Microsoft Mac and Linux Desktop Network Consulting Firm
Desktop Small Business Computer Consulting Services
Progent can deliver a broad array of cost-effective services to assist you to install, configure, troubleshoot, and manage workstations and laptops based on Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer on-premises or online assistance for single machines or notebooks or work with you to design and implement a large-scale migration to new or updated operating system software and business applications. Progent can also supply consultants and technicians to assist your company to plan for and complete an office move or consolidation organized to cause the least possible interruption to your business.
Technology Consulting Offsite BDR Services
Offsite BDR Services Remote Technical Support
ProSight Data Protection Services offer small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup activities and enables rapid recovery of critical files, apps and virtual machines that have become lost or damaged as a result of component failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced expertise to set up ProSight DPS to to comply with regulatory requirements such as HIPAA, FIRPA, and PCI and, when needed, can assist you to restore your critical data.
Oracle RDBMS Development Firm
Applications Consultant Oracle 10g
Progent offers affordable remote access to an authorized Oracle DBA expert or an Oracle software developer. Progent offers comprehensive database administration services for any version of Oracle including 10g and 11g and can also assist you to plan, build, enhance, or fix Oracle applications based on SQL and PL/SQL. Progent also offers support for Data Guard and Streams replication tools and Oracle Database Resource Manage.
Remote Security Auditing Symantec VPN
Symantec Raptor Security Tech Services
Progent's Symantec experts can assist you to support legacy Symantec firewall and Symantec VPN appliances including the Raptor and VelociRaptor line or show you how to migrate to newer firewall technology. Progent can also help you design and implement a complete security plan that can incorporate firewall and VPN appliances and utilities, outsourced security and network protection services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the expertise to be your single source for continuing network help, administration, education, and security consulting.
Consultant Services Microsoft Access
Microsoft Access reports Specialists
Progent offers cost-effective online support for all editions of Office Access including Access desktop and Access Web App and can provide expert support for application development, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also can provide custom webinar classes for Office Access development and database administration.
Open Now Dynamics GP ODBC Consultant Services
Dynamics GP Custom Software Integration Services
Progent's expertise delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer platforms make it possible to create specialized mission-critical programs and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can help you design reports that let you analyze your business more effectively, transforming raw data into useful understanding of your company and customers.
Office 365 authentication Professionals
Office 365 Portal Integration Support
Microsoft allows you to create transparent hybrid networks that integrate Office 365 Exchange Online and local Exchange deployments. This allows you to have specific Exchange mailboxes hosted at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist your organization with any facet of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is completed on time and within budget.
SCOM 2012 Application Monitoring Help and Support
SCOM 2012 Online Support Services
Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, optimizing and fixing Microsoft SCOM solutions and can provide companies of any size advanced online or on-premises consulting services for SCOM 2012. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs according to best practices for tracking network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or on-premises technical support to help you to remediate critical issues detected by System Center 2012 Operations Manager.
Sun Solaris Firewall Audit
Solaris Security Contractors
If your business runs a Sun Solaris environment or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your entire organization in a wide range of security areas such as security management practices, security architecture and models, access management systems and techniques, software development security, business processes security, hardware security, communications, network and Internet security, and business continuity preparedness. CISM and ISSAP stipulate the basic competencies and worldwide standards of performance that information security managers are expected to possess. These accreditations give IT management the confidence that consultants who have achieved their CISM, CISSP or ISSAP qualification have demonstrated the experience and knowledge to deliver world-class security management and consulting help.
Remote Workforce Helpdesk Support Outsourcing
Offsite Workers Helpdesk On-site Support
Progent offers small and medium-size organizations overflow or fully outsourced Help Desk services for a remote workforce.
Tracking Service Costs Consultant Services
24/7/365 Services Documentation Support Services
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all delivered support activities. Unlike some freelance consultants or local support firms who offer minimal documentation or details of tasks done, each service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the support documentation sent by every staff member to each customer. The discipline of documenting and organizing support records results in more efficient support and avoids a slew of typical misfortunes such as when a service client is virtually held captive to a consultant who won’t release the keys to the kingdom.
Network Engineer SQL Server 2019 and Kubernetes
SQL Server 2019 SSRS Support Services
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer economical remote and on-premises consulting expertise, software development, and technical support services for organizations of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist customers plan and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud-based resources into a seamless information management solution.
Online Office 365 Word Training Software Support
Online Office Outlook Training Professional
Progent's virtual classroom webinars provide small businesses the affordability, simplicity, and flexibility of web-based learning and the effective training techniques of experienced teachers who use the latest collaboration software to simulate live, interactive classes. Progent offers webinar education for key desktop software including elements of Microsoft Office such as Microsoft Excel, Word, Access, and Visio: Microsoft Dynamics business accounting and analytics software such as Microsoft Dynamics GP (Great Plains); as well as additional top desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Information Technology Consulting Forefront TMG 2010
Forefront TMG Firewall Setup and Support
Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally managed Internet gateway that delivers a one-server solution for a variety of security features including an application layer and network layer firewall, URL filtering, antimalware, intrusion protection, application proxy, Virtual Private Network control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway includes advanced web security reporting capabilities, allows custom reporting powered by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to cut expenses and enhance availability. Progent's Microsoft consultants can help you to plan and execute pilot and production deployments; interface Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; set up Microsoft Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also help your organization to migrate smoothly to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Consultant UNIX
Solaris Consultant Services
Progent's Sun Solaris family support services offer small businesses and software developers support for managing and supporting Solaris environments that run with Microsoft-based networks. Progent can give your organization contact with Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of expertise provides you with an easy one-stop consulting firm to show you how to create and manage a secure and reliable mixed-platform network and communications environment that supports Solaris and Microsoft interoperability by integrating MS Windows with major variants of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Knowledge Transfer Technical Support
Knowledge Transfer Computer Consultants
Progent is committed to knowledge transfer from Progent's consultants to customers. By educating clients to resolve technical issues that are within their comfort zone, Progent is able to focus on providing high-value services where Progent faces little competition. Small companies who utilize familiar independent service providers or who employ internal support staffs benefit when Progent transfers knowledge about new technology and tested processes to make their networks more reliable, secure, and productive.
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