Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile smartphones were once one of the most popular products for achieving location-independent connectivity to email, scheduling, web applications, and other critical business information. Progent can provide Schaumburg, Illinois companies the expertise of BlackBerry-certified professionals who can assist companies to manage existing BlackBerry environments or migrate efficiently to a current smartphone platform.

As the complexity of small business networks has increased, and as the demand for world-class protection, reliability, and disaster recovery has become the norm for companies regardless of size, effective integration and support of BlackBerry solutions has become increasingly difficult. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and company databases, small businesses often resort to outside support firms who offer expertise in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier consultants who can help small organizations to design, administer, and repair BlackBerry-based environments economically and efficiently, eliminating the requirement for an internal BlackBerry solutions specialist and reducing the expense and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of experience, coupled with Progent's efficient online support model, provides small companies a budget-friendly alternative for integrating RIM BlackBerry products productively into their business information network.

Progent's engineers can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and email systems operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, configure easy-to-use management utilities so you can track and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, develop custom mobile applications, and make sure that your IT network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be restored quickly and safely.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Chicago Onsite IT Consulting
Progent locations in the Chicago Metro Area

City Street Address Contact Information
Chicago 500 North Michigan Avenue
Chicago, Illinois 60611
Sales Phone: 312-800-0223

Link: Chicago Network Support Services
Downers Grove 650 Warrenville Rd
Lisle, Illinois 60532
Sales Phone: 331-251-1422

Link: Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd
Suite 950
Schaumburg, Illinois 60173
Sales Phone: 847-944-8599

Link: Schaumburg Network Support Services
Skokie 1363 Shermer Road
Northbrook, Illinois 60062
Sales Phone: 224-534-2088

Link: Skokie Network Support Services

Integration Help for BlackBerry BES Server
Research in Motion's high-end solution for administering large groups of BlackBerry devices is the BlackBerry BES Server. This powerful software enables Microsoft Exchange, Lotus Domino, or Groupwise users to send and receive emails that stay encrypted during wireless transit to provide maximum data protection. BES Server also streamlines a wide variety of critical management jobs that span from smartphone setup and updates to wireless security and fault tolerance.

RIM BlackBerry BES Server Troubleshooting Assistance

Progent's BlackBerry-certified engineers can help you utilize RIM BlackBerry BES Server to do routine jobs like:

  • Deploy and manage applications
  • Schedule device, application, and policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Manage client configurations with BES Server's vast library of policies

Progent's BlackBerry-premier consultants can also assist you to use BES Server to perform important procedures not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Configure and support BlackBerry's fault-tolerant architecture based on virtualization
  • Install BlackBerry smartphones wirelessly
  • Set specialized administration roles
  • Automatically track and analyze the health of your BlackBerry solution

Expert RIM BlackBerry Consulting Support Services Offered Remotely from Progent
Progent's authorized BlackBerry engineers are accessible remotely to deliver expert technical help to businesses in the Schaumburg region or anywhere in the state of Illinois. Progent's experienced online consulting experts have helped businesses resolve computer issues and reduce support costs in every state in the country and built a large following of satisfied customers. (See Progent's customer testimonials.)

Progent can provide remote consulting support for a broad selection of technologies related to RIM BlackBerry software and devices including wireless synchronization, integration with Microsoft Exchange, managing BlackBerry BES Server, and strengthening wireless security. Major BlackBerry credentials awarded to Progent's support experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to add and delete BlackBerry device clients on Exchange and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and manage storage groups, apply permissions, install the Mobile Data System and IM, install push and pull access control lists, manage Microsoft Exchange data flow, create, edit, and apply wireless LAN and VPN configurations, set up SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, repair, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry include business and network requirements analysis, system design, installation planning and execution, performance tuning, configuration of a high-availability architecture, data backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to create a wireless system that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to support a BlackBerry Enterprise Server, assist you to determine which management approach and physical components match your requirements, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart decisions about options for software editions, processors and mass storage, network architecture, and application configuration.

To maximize system protection, Progent's BlackBerry-certified expert can assist your company to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security specialists to perform network-wide security assessment and compliance testing and recommend improvements to support your BlackBerry environment.

Call or Email Progent to Get Support from a BlackBerry-Qualified Consultant
In order to contact Progent about professional help for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.