Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile smartphones were once among the most successful products for maintaining mobile access to messaging, scheduling, web programs, and other critical business data. Progent can provide Schaumburg, Illinois companies the expertise of BlackBerry-premier professionals who can assist businesses to maintain existing BlackBerry environments or migrate smoothly to a modern mobile solution.

As the sophistication of small company networks has increased, and as the demand for world-class protection, reliability, and disaster recovery has become the standard for companies of all sizes, effective deployment and maintenance of RIM BlackBerry solutions has become more challenging. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small businesses often turn to outside consulting professionals who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small businesses to plan, manage, and repair BlackBerry solutions affordably and efficiently, doing away with the need for an internal BlackBerry technology expert and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, coupled with Progent's efficient remote support capabilities, provides small businesses an affordable solution for integrating BlackBerry technology seamlessly into their IT system.

Progent's engineers can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your data and email systems operate efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft technology, configure streamlined management utilities to help you track and support BlackBerry devices throughout your business, define security policies that make sense for your business, develop custom mobile applications, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup processes so that it can be recovered quickly and safely.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
United States
(312) 800-0223 Chicago Network Support Services
Downers Grove 1431 Opus Place, Suite 110
Downers Grove, IL 60515
United States
(331) 251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
United States
(847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
United States
(224) 534-2088 Skokie Network Support Services


Consulting Support Services for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for managing large collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated software allows Microsoft Exchange Server, Domino, or Groupwise users to send and receive emails that are encrypted during wireless transit to provide optimum security. BlackBerry BES Server also streamlines a broad selection of key management jobs ranging from smartphone configuration and updates to mobile security and high availability.

RIM BlackBerry Enterprise Server Troubleshooting Support

Progent's BlackBerry-premier engineers can show you how to utilize BlackBerry BES Server to do basic tasks like:

  • Deploy and manage applications
  • Plan smartphone, application, and IT policy updates
  • Update BlackBerry device software wirelessly
  • Manage user settings with BlackBerry's vast library of IT policies

Progent's BlackBerry-premier engineers can also help your company to use BES Server to perform important procedures not available with the less advanced BES Server Express. These tasks include:

  • Install and manage BlackBerry's high-availability architecture based on VMware
  • Deploy BlackBerry devices wirelessly
  • Set custom management roles
  • Monitor and report on the health of your BlackBerry system

Professional BlackBerry Technical Support Services Available Remotely from Progent
Progent's certified RIM BlackBerry support specialists are accessible remotely to provide prompt assistance to companies in the Schaumburg region or throughout Illinois. Progent's experienced remote technical support team has helped businesses resolve network issues and cut IT service expenses in each state in the country and built a substantial base of satisfied clients. (Refer to Progent's client testimonials.)

Progent can provide remote assistance for a broad array of issues related to RIM BlackBerry products including synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server (BES), and improving mobile security. Important RIM BlackBerry certifications awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can help your company to perform common technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's seasoned experts can in addition assist you to troubleshoot a broad array of problems associated with synchronization, handset recognition, email reconciliation, web browsing, wireless connections, Instant Messaging, PC application installation, and Desktop Redirector.

As a leader in delivering countrywide online technical assistance for small company IT networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry technical support expenses low and, by dealing with issues promptly, optimizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can show you how to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical tasks including troubleshooting enterprise activation issues, adding and deleting BlackBerry device users, setting activation passwords, implementing wireless software installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry consultants can also assist you to operate administration software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES environment and assist you to define and implement sensible security configurations.

Progent's Microsoft-certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in an email system powered by Exchange. Progent's BlackBerry-certified consultant has support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to add and delete BlackBerry smartphone users on Microsoft Exchange and Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and IM, implement access control lists, control Microsoft Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a number of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to help you to plan, install, test, repair, and produce documentation for a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network requirements analysis, system architecture, installation strategy and execution, performance tuning, design of a high-availability architecture, information backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to create a wireless system that fits within your information technology budget and supports your business strategy. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which administration approach and physical components match your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions about options for software editions, processors and mass storage, network design, and application set up.

To optimize network protection, Progent's BlackBerry-certified expert can assist you to choose and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security specialists to run company-wide security vulnerability and compliance validation and suggest improvements to account for your BlackBerry environment.

Contact Progent for Assistance from a BlackBerry-Qualified Consultant
In order to get in touch with Progent about consulting assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.



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  • Schaumburg IL 24 Hour Telecommuters Schaumburg Consulting and Support Services - Endpoint Security Solutions Consultants 24x7x365 Remote Workforce Consulting and Support Services near Schaumburg - Endpoint Security Systems Consulting Schaumburg, Illinois
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  • Schaumburg Schaumburg Ryuk Ransomware Settlement Support Schaumburg NotPetya Crypto-Ransomware Settlement Negotiation Support Schaumburg-Elk Grove Village, Illinois
  • Schaumburg Security Forensics Services Network Security Auditor CISSP Schaumburg, United States
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  • Schaumburg-Bensenville, IL Offsite Workforce Schaumburg Consultants - Collaboration Systems Consulting Remote Workforce Schaumburg Consulting Services - Collaboration Solutions Consultants Schaumburg, IL, USA
  • Schaumburg-Wheeling Schaumburg Ransomware Assault Operational Recovery After Hours Schaumburg Egregor Ransomware Mitigation

  • Sun Solaris Configuration
    Consulting Solaris

    Progent's Sun Solaris platform support services offer small and mid-size companies and software developers help with managing and supporting Solaris environments that operate with Microsoft-powered networks. Progent can give your organization access to Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This wide range of experience provides you with a convenient single source to help you build and manage a secure and robust cross-platform network and communications infrastructure that supports Solaris and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

  • Security Organization Symantec VelociRaptor Symantec VPN Testing
  • Setup and Support SentinelOne Singularity and Vigilance Reseller Integration Services SentinelOne Virus Recovery Experts
  • Configure BlackBerry Professional Software Schaumburg-Wheeling, United States
  • Skype for Business and Active Directory Consulting Services Skype for Business Chat Engineers
  • BlackBerry BPS On-site Technical Support Schaumburg-Bensenville, Illinois, United States
  • Skype for Business and SharePoint Consulting Consultancy Microsoft Skype for Business
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  • Consulting Services UNIX, Windows
    Windows and UNIX Consultant

    Progent's UNIX family consulting services provide small companies and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience provides you with a convenient one-stop consulting firm to show you how to build and manage a secure and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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  • Dynamics GP Software Development Technical Support
    Dynamics GP Software Development Online Help

    Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer tools make it possible to create specialized line-of-business applications and eCommerce solutions that operate seamlessly with Dynamics GP Software. Progent's Dynamics GP reporting consultants can help you create reports that allow you to analyze your business more thoroughly, turning raw information into useful understanding of your business.

  • BlackBerry Smartphone Small Business Network Consulting Group Schaumburg-Des Plaines
  • Specialist Microsoft Virtual Server Administration Remote Engineer Connectix Virtual Server

  • VMware VDP Backup, Specialists
    Backup Exec Engineer

    Progent offers affordable remote support from engineers skilled in a broad range of utilities and technologies that deliver solutions for protecting Microsoft Windows, Mac, and Linux servers and desktops plus laptops and smartphones. Progent can provide consulting support for leading backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take, MozyPro, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent can help your company to design, enhance, or maintain data backup systems for a range of architectures such as local, edge to datacenter, cloud-based, or a mix.

  • Spora ransomware protection and recovery Technology Professional Computer Ransomware Forensics Consultants
  • Support Services SQL Server 2014 Delayed Durability Consulting Services SQL Server 2014
  • Suse Linux Online Help Gentoo Linux Integration Support
  • System Consulting Services Online Microsoft 365 Excel Training Open Now Small Business Networking Online Photoshop Training

  • Microsoft Skype for Business Specialist
    Skype for Business and Cisco UC Consult

    Progent's Microsoft-certified consultants can provide online and onsite expertise for organizations of all sizes to assess the costs/benefits of migrating to Skype for Business from any version of Lync Server or Office Communications Server. Progent can help your business to plan an on-premises, cloud or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Microsoft or Microsoft 365; configure HA mechanisms; connect Skype for Business with your PSTN gateway; and integrate other communication systems like Cisco Video Interop Server. Progent's certified information security consultants can assist you create and validate a security strategy for your Skype for Business solution that meets government and industry standards.

  • Systems Management Server 2003 Online Support Services Computer Consultants SMS Server 2003 Migration
  • Technical Consultant Ekahau Wi-Fi Site Survey and Design Ekahau Insights Wi-Fi Network Troubleshooting IT Consultant

  • Consultants Google GCP Cloud integration
    Cisco and Microsoft Certified Google Cloud Compute Engine solutions Engineer

    Progent can provide affordable online and onsite support to assist organizations of any size to move all or part of their core network resources to Google Cloud Platform (GCP). This can save time and hardware expense and allow the use of Google's cutting edge machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness evaluation, architectural design, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security.

  • Technical Support SharePoint Server 2003 SharePoint Server Troubleshooting
  • Telecommuters Schaumburg Consultants - Support Consulting Experts Schaumburg-Carol Stream Schaumburg-Elk Grove Village, Illinois Schaumburg Work from Home Employees Connectivity Solutions Consulting
  • Telecommuters Schaumburg Consulting and Support Services - Help Desk Call Center Solutions Consulting and Support Services Schaumburg-Des Plaines, IL At Home Workers Guidance nearby Schaumburg - Help Desk Outsourcing Consultants Schaumburg-Elgin, IL
  • Telecommuters Schaumburg Guidance - Voice/Video Conferencing Systems Consultants Schaumburg-Elgin, Illinois Schaumburg-Elk Grove Village, United States Schaumburg At Home Workers Voice/Video Conferencing Systems Assistance
  • Top CentOS Linux, Sun Solaris, UNIX Remote Consulting Schaumburg IL Top Rated Debian Linux, Sun Solaris, UNIX Network Consulting Schaumburg-Wheeling
  • System Consulting Services BlackBerry Software Schaumburg-Arlington Heights
  • Top Microsoft Operations Manager Outsourcing Help and Support Microsoft System Center Operations Manager
  • Top Quality GIAC Certified Technology Consulting GIAC Information Assurance Security Group

  • Fault-tolerant Failover Clustered Servers Online Technical Support
    Clustering Windows Server 2008 Computer Consulting

    The cluster technology incorporated into the high-end editions of Microsoft Windows Server 2008 is radically re-engineered to streamline the deployment, setup, and maintenance of server clusters that provide improved levels of system availability, protection, performance, and flexibility. New or enhanced capabilities include automated cluster verification, easier setup and deployment, unified cluster management, redesigned cluster infrastructure for maximum uptime, better protection and quorum structure, minimization of failure points, more storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can help you assess the business benefits of failover clusters, design and implement an installation, educate your network support personnel to manage your failover clusters, deliver continuing consulting and support services, and create and validate a business continuity procedure.

  • Top Technology Professional iOS patch management Largest Consulting Services Security patch management
  • Virtual Support Desk On-site Technical Support Co-managed Call Center IT Consultant
  • WatchGuard Firebox Security Services WatchGuard Firewall Cybersecurity Team
  • Web Application Security Testing Consultancy Security Assessment Specialist
  • White Papers IT Outsourcing Examples IT Outsourcing and Co-sourcing White Papers
  • Windows 2003 Server On-site Support Microsoft Certified Windows 2003 Outsourcing
  • Windows 7 Upgrade Professionals Specialist Microsoft Windows 7
  • Windows Mobile Integration Support Microsoft Certified Partner Engineers Activesync
  • Windows SBS 2008 Consultancy Windows SBS 2008 Engineer

  • Technology Professional Microsoft LCS Server
    Microsoft LCS Server 2007 Network Engineer

    MS Office Communications Server provides Instant Messaging and presence in a scalable, enterprise-grade package offering enhanced security, transparent compatibility with popular Microsoft products, an expandable, industry-standard development environment, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can realize cost savings and elevated business efficiencies, increased individual productivity, and stronger intellectual property security with this easy-to-administer, highly available IM platform. Effective implementations of Microsoft Office Communications Server call for extensive planning and thought before roll out. Progent's Microsoft-authorized professionals can deliver the expertise necessary to deliver all the benefits of Office Communications Server throughout your whole organization.

  • Windows Server 2012 R2 Cloud Engineer Windows Server 2012R2 Multitenancy Remote Consulting
  • Windows Server 2016 System Engineers Schaumburg-Elgin, Illinois Outsourcing Technical Support Windows Server 2012 Schaumburg-Deerfield, Illinois

  • Top Ranked Network Security Scan Specialists
    Internal Security Inventory Specialist

    Progent provides small businesses a pair of low-cost network security evaluation scanning packages that include, at a preset price, remotely administered scans of your security profile which are analyzed by expert information security specialists who assess the data collected by the scan, present objective summaries of your existing network security, and make recommendations for improvements. Progent has developed two complementary security evaluation packages for external and internal security testing that are priced to fit the budgetary realities of small companies while offering enterprise-quality assessments of your network's exposure to attack.

  • Windows Server 2022 Hybrid Solutions Network Consultants On-site Technical Support Windows Server 2022 Azure Arc
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  • Windows Server Essentials Disaster Recovery Specialists Urgent Windows Server Essentials Backup Services
  • Windows and Solaris Computer Consulting UNIX with Windows Professionals

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