For organizations of all sizes in Schaumburg Illinois, Progent offers convenient, fast, and affordable communication with CCIE-Premier network experts. Cisco CCIEs are top-level networking professionals who achieve this prestigious certification only after rigorous examinations overseen by Cisco. CCIEs can handle the most complex problems surrounding network deployment, repair, and optimization. Progentís CCIEs operate closely with Cisco's internal engineers in analyzing anomalies with Cisco IOS or NX-OS utilities and developing workarounds or obtaining program updates to fix problems. A Cisco certified CCIE has the experience to isolate the origin of computer network difficulties whether from network appliances or software.

Progent offers fast remote access to a CCIE expert so you can obtain timely assistance for complicated network problems that are affecting business productivity but are outside the scope of your local IT maintenance organization. Progent's CCIE-Certified support professionals can connect to your network using state-of-the-art remote support tools in order to provide fast and cost-effective analysis and resolution of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large corporations or national ISPs, and so their skills are not readily available to the general public. Progent is among the few consulting providers to make CCIEs accessible to support small and mid-size businesses. Also, Progent can provide fast access to a CCIE by telephone so you can get timely support for complex network issues that are hurting worker efficiency. To find out how to contact a Progent CCIE for immediate assistance with your network, visit online network troubleshooting.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
312-800-0223 Chicago Network Support Services
Downers Grove 1431 Opus Place, Suite 110
Downers Grove, IL 60515
331-251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
847-944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
224-534-2088 Skokie Network Support Services

Progent maintains one of the biggest rosters of Cisco-premier CCIE experts of any independent consulting firm in the U.S. Consequently, Progent can provide unbeatable expertise in finding networking solutions focused on Cisco products. Because Progent is also a Microsoft Certified Partner and offers expert application support for a wide range of business applications, Progent can integrate end-to-end information technology solutions that optimize the strategic value of your network.

CCIEs are an exceptional value since their depth of expertise allows them to solve the most complex problems rapidly. In many instances, less seasoned consultants can spend many hours or even days wrestling with a task that a certified CCIE can solve in minutes. Most Progent CCIEs are not only experienced with Cisco technologies, but also have a variety of recognized technical certifications including Microsoft Certified Systems Engineer (MCSE), and an important security certification such as CISA or CISM. This allows Progent to provide end-to-end services that address a wide range of IT products without incurring extra expenses and interruptions orchestrating multiple specialists.

In order to learn more details about Progent's online and on-premises support services for Cisco network infrastructure, select a subject:

  • Overview of Progent's Cisco Support
  • Fast and Affordable Online Help from a Cisco Certified Internetwork Expert (CCIE) Consultant
  • Cisco Firepower NGFW Firewalls: Configuration and Troubleshooting Services
  • Cisco ASA 5500-X Firewalls with Firepower: Configuration and Troubleshooting Support
  • Cisco ASA 5500 Firewalls Engineering Support
  • PIX Series Firewall Management Assistance
  • Cisco Routers Consulting Services
  • Cisco Wireless Consulting Services
  • Aironet APs Deployment Services
  • Cisco Small Business 100, 300 and 500 Wireless APs Deployment Help
  • Cisco WiFi Controllers Support Services
  • Cisco Meraki APs Deployment Help
  • Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Integration and Troubleshooting
  • Cisco Voice over IP (VoIP) Phones and IP Video Phones Consulting Services and Wireless VoIP Phone Integration
  • Cisco Jabber Consulting and Support Services
  • Catalyst Switches Engineering Expertise
  • Cisco Nexus Switches Configuration and Maintenance Expertise
  • Cisco Meraki MS Switches Support and Troubleshooting Services
  • Cisco VPN and Network Security Engineering Support
  • SIP and CUBE Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Integration Expertise
  • Infrastructure Design for Cisco-powered Data Centers
  • Data Center Design Expertise for Service Providers
  • Streamlined Network Management Techniques for Cisco Infrastructure
  • NetApp and Cisco Cloud Architecture Consulting Services Additional Support Expertise Available from Progent
    Progent also offers a wide range of consulting services in vital areas to assist companies to turn Cisco infrastructure products into an integrated information system that delivers competitive value. Some of the consulting services available from Progent's experts are project management support, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX virtual network architecture and management, Windows Server 2019 migration consulting, Windows 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 support, network security vulnerability assessment, DBA and application services, and part-time CIO consulting services.

    Progent can also assist your company you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud hosted infrastructure and that use Cisco technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)

    By providing a convenient centralized resource for IT generalists and application experts, Progent can tailor fast, affordable, and thorough information technology solutions that fit the unique needs of companies in Schaumburg Illinois.

    An index of content::

  • 24 Hour Online Help Work from Home Telecommuter Services Remote Support Services
  • 24 Hour ProSight IT asset management Services password management system Professionals

  • Hybrid cloud solutions Consulting
    Microsoft Azure hybrid cloud solutions Consultant Services

    Progent can assist you to design and administer cost-effective environments that support Windows and Linux systems and applications in both cloud-based solutions or in hybrid network models that combine physical resources as well as cloud services. To assist you to incorporate public cloud services with networks, Progent offers a variety of public cloud integration services such as Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of experience providing high-level consulting expertise online, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.

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    Progent's Windows consulting experts can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Online and on-premises assessment and upgrade services for Microsoft Windows 10 provided by Progent's consultants include Return on Investment estimates, project coordination, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile management, telecommuter connectivity, security and compliance, automated provisioning and administration, infrastructure optimization, wired/wireless convergence, business continuity planning, webinar training for network management personnel and end users, and ongoing consulting support.

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  • Microsoft Access application development Consultancy
    Office Access database Programming Companies

    Progentís team of expert software programmers, database designers, and project management consultants can assist large businesses to carry out development projects for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran project managers for advanced planning and project co-ordination or Progent can help customers fill in expertise gaps by providing database designers and software programmers experienced in developing line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to incorporate SharePoint with additional applications such as SQL Server and Office Excel to create data-driven intranets and portal sites. Progent also can provide expertise with multiple web development technologies and can assist businesses to build, enhance, troubleshoot, or port web-based applications to utilize the latest advances in web technology.

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  • Consultancy Cisco Security Cisco Management Network Consultation
  • Consultancy Email Virus Fingerprint Professional Email Virus Signature

  • On-site Technical Support Microsoft Exchange 2016 Migration Planning
    Support and Setup Exchange Server 2016 Upgrade Planning

    Progent can help you in all phases of your upgrade to Microsoft Exchange Server 2016 including designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines (VMs), databases and logs; configuring HLB for high-availability CAS services; designing, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and configuring Outlook on the web.

  • Consultant Microsoft Windows 2000 Online Technical Support Windows 2000 Server
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  • Schaumburg-Bensenville, Illinois Urgent Cisco Computer Outsourcing Consultant
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  • Online Consulting Microsoft Operations Manager
    System Center Operations Manager IT Consultant

    Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, enhancing and fixing SCOM environments and can provide companies of all sizes advanced online or onsite consulting support for SCOM 2012. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric and both Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or on-premises technical support to assist you to fix serious problems uncovered by System Center 2012 Operations Manager.

  • Content Delivery Networking Products Network Engineer Cisco Content Distribution Manager Support Services
  • Cybersecurity Firm Juniper SRX650 Router Network Security Auditor Juniper SRX650 Router
  • Data warehouse Development Firms Developer Data warehouse
  • Desktop Network Specialists Desktop Technology Small Business Network Consulting Company
  • Dynamics GP Crystal Reports Specialist Consultant Dynamics GP Development

  • Redundant Internet IT Services
    Technical Support Services Zero Downtime Network

    Progentís fault tolerant system consultants provide reliability consulting, disaster recovery services, network load balancing, 24x7 interoffice access, non-stop Internet architecture design, fault-tolerant data center support, and other 24x7 networking consulting to help your company create a 24x7 environment for mission-critical applications. Progent has the background to develop economical, non-stop systems by utilizing the expanding library of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, SQL Cluster Server, and Exchange Cluster Server. Progentís Microsoft and Cisco authorized consultants can help you build a fault tolerant mutli-location network with a fully redundant Internet connection and efficient system load balancing.

  • Education Network CCIE Certified Router One-On-One Training
  • Emergency Mandriva Linux Consultants Ubuntu Linux Professionals
  • Emergency Support Outsourcing Nexus 7000 Switch Nexus Switching Integration Support
  • Engineers 64-bit Migration 64-bit Upgrade Network Consultant
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  • Enterprise hybrid cloud integration Services Top Ranked Consult Microsoft Azure hybrid cloud solutions
  • Exchange 2007 Server Consultancy Professionals Microsoft Exchange 2007
  • Exchange 2016 Mailbox migration Online Technical Support Microsoft Exchange Server 2016 Upgrade Planning Help and Support
  • Exchange 2016 Mailbox migration Professionals Exchange Server 2016 Migration Planning Engineer

  • Systems Management Server Setup and Support
    Remote Technical Support SMS Server Upgrade

    Progentís Microsoft consultants offer small and medium size companies world-class consulting services for Microsoft Systems Management Server 2003 and Configuration Manager, Microsoft's standard tools for change and configuration automation. Configuration Manager 2007 is Microsoft's new title for the change management solution formerly called SMS Server. Configuration Manager 2007 offers a variety of new features to SMS Server including full automation, integrated Windows Vista Windows Server 2008 support, NAP security support, and boot image management. Progentís certified engineers can show you how to use SMS 2003 or Configuration Manager effectively for streamlined OS and application deployment, security patch administration, software tracking, and software license compliance. Progent's engineers can also assist your company to move efficiently from Microsoft Systems Management Server 2003 to Configuration Manager 2007.

  • Schaumburg Computer Network Support Group Cisco
  • Exchange 2016 Outsourced IT Support Schaumburg-Carol Stream, Illinois 24/7 Exchange Server 2013 Small Business Computer Consulting Services Schaumburg, IL
  • Exchange Server 2016 Upgrade Planning Computer Engineer Remote Technical Support Exchange Server 2016 Upgrade Planning
  • Cisco Software Security Consultant Schaumburg-Arlington Heights
  • Exchange Server 2016 Upgrade Planning Professional Top Microsoft Exchange Server 2016 Upgrade Remote Technical Support
  • Expert Microsoft Certified ISA Server 2006 Online Technical Support Internet Security and Acceleration Server 2006 Consultant Services
  • Fault Tolerant Network Connection IT Consultant Fault Tolerant Interoffice Connectivity Setup and Support
  • Forefront Network Inspection System Network Consulting Forefront Network Inspection System Professional
  • Great Plains Computer Consulting Dynamics GP/Great Plains Features Integration
  • Help and Support Antivirus Anti-Spam Help and Support
  • Home Based Cisco Consulting Freelance Jobs Recruit Home Based Cisco Consultant Virtual Office Job
  • Home Based Network Consultant Telecommuter Job Subcontractor Jobs Home Based Network Engineering
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  • IT Co-sourcing White Paper Advantages of IT Outsourcing White Papers
  • IT Management Outsourcing Technology Professional Small Business Network Management Services Consultancy

  • Windows Server 2016 Fault Domains On-site Support
    Windows Server 2016 PowerShell Outsourcing

    Progent's certified IT consultants offer Windows Server 2016 migration consulting to help organizations of all sizes to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.

  • IT Outsourcing Best Practices Article White Papers IT Outsourcing
  • IT Outsourcing Examples White Papers IT Outsourcing and Co-sourcing White Papers
  • Immediate Progent Locations 24x7 Progent Offices

  • Remote Support SCDPM 2012 and Azure
    Microsoft Data Protection Manager 2012 Remote Technical Support

    Progent's Microsoft-certified consultants offer remote or onsite support to assist companies of any size to plan, implement, manage, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from earlier versions of Data Protection Manager or from a different backup/recovery system, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid environments. Progent can provide as-needed help for fixing especially stubborn problems, or full project management services. Progent can also help you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.

  • Integration Support Work at Home Data Protection Remote Workers Data Protection Consulting
  • Juniper NetScreen 5200 Firewall IT Services Juniper Networks NetScreen Auditor

  • Microsoft Windows Server Hyper-V 2016 Private Cloud Support and Integration
    Remote Support Services Windows Server Hyper-V 2016 Management

    Hyper-V 2016 incorporates key technologies initially designed for and refined on Microsoft Azure, among the world's largest public clouds. This pedigree dramatically enhances the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing data security, uptime, scale, manageability, reliability and recoverability. Progentís Microsoft-certified consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your organization, set up test environments to confirm the ability of Hyper-V 2016 to support your critical applications, design a cost-effective network topology for a cloud-based or hybrid installation, develop and carry out a non-disruptive upgrade plan, educate your IT management and technical support personnel, and deliver ongoing consulting and debugging support to make sure that your Hyper-V 2016 investment gives you the highest possible business value.

  • Schaumburg-Des Plaines, Illinois Recovery Services Cisco
  • Juniper SSG Series Router Cybersecurity Organizations Juniper SSG20 Router Network Consultant

  • Service Database Information Technology Consulting
    24 Hour Service Reporting Onsite Technical Support

    Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all billed services. Unlike many freelance consultants or local service organizations who provide minimal documentation or specifics of services performed, every service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service reports transmitted by every staff member to every customer. The practice of documenting and organizing service activity results in more efficient support and avoids a slew of typical misfortunes such as when a service customer is effectively held captive to a consultant who wonít let go of the keys to the kingdom.

  • Linux Phone-based Computer Support Firms Linux Phone-based Software Recovery

  • ProSight DPS Cloud Backup Services Information Technology Consulting
    ProSight Data Protection Services Specialist

    ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows fast restoration of critical data, applications and virtual machines that have become lost or damaged as a result of hardware failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can provide advanced support to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FINRA, and PCI and, whenever needed, can assist you to restore your business-critical information.

  • MS Virtual Server Administration Website Engineer MS Microsoft Virtual Server Consultancy

  • SCCM 2007 Software Inventory Setup and Support
    SCCM 2007 Upgrade Remote Consulting

    Progent's Microsoft-certified consultants can help your organization to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance compliance, and increase productivity by making sure that critical applications are always current, managing licensing, and reporting resource usage patterns so you can make smart buying decisions. Once you are set to update your SCCM 2007 device management ecosystem, Progent can assist you to plan and implement an efficient migration to System Center 2012 Configuration Manager.

  • Mac Remote Engineer Remote OS X Technical Support Consult
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  • Meraki Access Point Security Remote Troubleshooting 24-7 Meraki CMX IT Consulting
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  • Cisco Small Business IT Consulting Schaumburg-Elk Grove Village
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  • Windows Server 2012 R2 Private Cloud Technical Consultant
    Consulting Microsoft Windows Server 2012 R2

    Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, develop pilot environments and migration plans, optimize your infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, train your IT management, staff, develop an enterprise-wide security strategy, streamline network management, help with creating applications, and generate and validate a DR/BC plan.

  • Microsoft Dynamics GP Help and Support Remote Consulting Dynamics GP/Great Plains
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  • Radvision Telepresence Engineers
    LifeSize 220 Series Telepresence Consulting Services

    Progent can provide the support of an accredited engineer with expertise deploying technology from the leading telepresence providers such as Cisco, Polycom, and LifeSize and can help you to plan, configure, expand, or troubleshoot a video conferencing environment that protects your investment and maximizes the strategic value of your information system. Progent also offers the services of infrastructure engineers able to help companies of all sizes to create and maintain a network that provides the performance, dependability, protection, and expandability you need to support your video conferencing/telepresence environment.

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  • Network Companies Office 365 Outlook
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    Progent's certified Microsoft Office and Office 365 consultants can help companies of any size to integrate Microsoft Office desktop and Office 365 applications including Office Excel, Word, PowerPoint, Outlook, Access, Project and Publisher into a seamless solution that provides fast return on investment and promotes improved business results. Progent can assist your company to integrate Office or Office 365 apps with one another and with other core Microsoft platforms such as SharePoint, Exchange Server and SQL Server deployed locally or in the cloud. Progent's consultants can also help you to fix compatibility issues between various releases of Microsoft Office desktop and can provide customized online training to individuals or groups.

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  • Enterprise hybrid cloud Consulting Services
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    Progent offers expert remote consulting to help businesses connect their IT infrastructure with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to design and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid network models that seamlessly combine physical IT assets as well as public clouds. To help you to integrate cloud services with physical datacenters, Progent offers a variety of cloud migration services such as Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of background providing advanced consulting services online, and Progent can make sure you complete your cloud integration projects quickly and within your budget.

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  • Live Online Windows 10 Trainer
    24x7 Live Online Windows 8.1 Training

    Progent offers live online instruction for a range of desktop apps and environments including Microsoft Office Excel, Word, PowerPoint and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training offers the benefits of conventional physical classroom instruction, such as immediate interaction between clients and teachers, but eliminates the costs of travel and the challenge of trying to accommodate the availability of multiple students. Available to individuals or groups of all sizes, Progent's virtual training permits the instructor to run the class from a remote office and the clients can be spread across a campus or all over the the U.S. Live online learning deploys proven teaching aids like virtual white boards, electronic hand-raising, and collaborative applications. Sessions can be brief and personalized to specific subjects or extended in duration and wider in coverage.

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  • Repairing Small Office Small Office Help Center

  • Solaris Network Engineer
    Top Sun Solaris Computer Engineer

    If your company network combines Solaris platforms with Windows, Progent can show you how to integrate your computers into a cohesive network that permits all your operating systems to run side by side for easy management, transparent dataflow, high reliability, enhanced performance, and tight security. Progent's Solaris and Microsoft Windows integration assistance offerings feature IT infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote technical help and repair, in-person technical support, and Helpdesk support.

  • Risk Mitigation Online Support Support CRISC Certified Risk Monitoring
  • SQL Server 2012 Reporting Services Support and Setup SQL Server 2012 Reporting Services Technology Consulting
  • SQL Server 2017 Development Professionals SQL Server 2017 SSAS Support Outsourcing

  • Security Contractor Check Point Power-1 Firewall
    Check Point Firewalls Cybersecurity Group

    Progent's Check Point Software consultants can show you how to choose and deploy Check Point Firewall and VPN software and appliances based on Check Point Software's technology to provide an economical and effective security solution for your information network. Progent can also show you how to configure other Check Point technologies including ZoneAlarm and Check Point Series 80 appliances with security products from other suppliers and offer a single stop for on-going network support, maintenance, education, and consulting services.

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    Progentís Cisco-Certified technology consultants offer experienced PIX Firewall support services covering architecture, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and safe access services. Ranging from compact, easy-to-install desktop devices for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a healthy combination of protection, performance and reliability for business environments of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and connectivity services, including powerful application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent access services, and flexible management tools. Progentís network experts can help you select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent's MS Exchange Server Hosting Support Services offer a world-class data center with backed-up electrical and cooling systems, 24x7 site security and IT support center, plus failover connections to tier-1 Internet service companies. Hosted Microsoft Exchange servers are set up as virtual machines for high uptime, smooth expandability, and fast recovery. Services feature integration with your network, access to handheld communication devices, continual monitoring of efficiency and security, spam and virus protection, security update and service pack management, Help Desk Call Center services, per-day backup, and comprehensive email administration support.

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    E-Mail Guard represents a comprehensive solution for blocking spam and virus attacks. E-Mail Guard addresses the security and management of company email by offering constantly updated spam and virus filtering, policy administration, content testing, and protection against email-borne directory harvesting and DDoS attacks. E-Mail Guard also features monitoring, management and analysis tools as well as outgoing email testing to let you troubleshoot your e-mail environment and define and enforce company email policy.

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    Progent practices knowledge transfer from Progent's consultants to customers. By educating clients to resolve technical issues that are within their comfort zone, Progent can focus on delivering hard-to-find skills where Progent faces few competitors. Medium-size businesses who work with trusted freelance consultants or who employ internal support staffs benefit when Progent transfers knowledge about critical technology and proven methodologies to make their IT environments more robust, secure, and productive.

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    Microsoft has made a strong effort to enable seamless hybrid environments that integrate Office 365 and on-premises Exchange systems. This permits you to have some Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any phase of designing, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is carried out on schedule and within budget.

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    Progent's Microsoft-certified engineers can provide in-depth support in deploying, operating and debugging all versions of Project, Microsoft Project Server, and Project Online and can deliver a broad variety of cost-effective online support services following industry best practices to assist organizations of all sizes to receive all the advantages of this leading platform. Support services offered by Progent include system planning, installation and upgrades, setting up secure collaboration among onsite and offsite users, network infrastructure optimization, and customized online training.

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    Microsoft Windows Server Update Services enables IT managers to install and track the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft SUS, IT personnel can completely and effortlessly manage the installation of patches that are released through Microsoft Update to servers and workstations in an organization. Progent can assist you with technical details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft SUS deployment, configuring user's workstations, defining the Group Policy settings, and ensuring your Microsoft Software Update Services Group Policy Object is associated with an Active Directory container that makes sense for your system environment.

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    Progent provides nationwide urgent phone support and consulting services for businesses that run Sun Solaris environments or whose IT systems feature a mix of Sun Solaris and Microsoft Windows products. Remote IT help offers optimum leverage for your IT dollar by preserving user productivity and shortening the time billed for computer repair services. Sophisticated online support utilities and experienced technicians and consultants combine to enable Progent to handle most network issues without wasting time and money by going to your site. In most of cases your network issues can be remediated by telephone or through a mix of phone help and remote access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA premier security professionals to assist you with the toughest system issues.

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    Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer tools make it possible to design specialized mission-critical applications and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can help you create reports that let you analyze your business more effectively, turning raw data into valuable insights into your company and customers.

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    Progent's CCIE-certified networking consultants offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.

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    Progent's engineers can provide a variety of IT outsourcing and co-sourcing services to help organizations of any size to deploy, administer, and troubleshoot IT systems that incorporate workstations, laptops, tablets, or Windows phones based on Windows 8.1. For enterprise customers, Progent's senior project management consultants can help set up test environments to assess Microsoft Windows 8.1 and plan and implement Windows 8.1 deployment plans following leading practices.

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    Cisco's security and remote access technology for small organizations offer a comprehensive range of manageable security products to help safeguard your wired and wireless information system. Cisco's VPN product family features switches, firewalls, intrusion detection devices and VPN appliances. Progent's expert consulting staff includes experienced specialists with Cisco's Certified Internetwork Expert and CCNP qualifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security solutions that align best with your company objectives.

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    Progent can provide the services of a CRISC-certified risk management consultant to help your company to design and deploy an enterprise risk management (ERM) solution following best practices promoted by CRISC and geared to match your organization's risk appetite, business goals, and IT budget.

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