Expanding your telecommuter workforce may have a significant effect on network architecture, security/compliance, and company culture. Progent has 20 years of background assisting businesses of all sizes to plan, deploy, administer, tune, and debug IT environments that support a remote workforce. Progent can assist your Schaumburg company to select the right tools and adhere to leading practices in building and operating a safe virtual office ecosystem for teleworkers that promotes teamwork and delivers top business value. Progent offers support services ranging from on demand guidance for getting you over occasional technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can help Schaumburg, Illinois companies to succeed with any facet of building a high-functioning work-at-home environment by providing infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, endpoint security, backup/restore solutions, and unified management.

Voice/Video Conferencing for an At-Home Workforce
A wide selection of voice/video conferencing products from major vendors enable online meetings, video and voice conferencing, chat sessions, and content sharing for both onsite workers and teleworkers. Many companies use a mix of conferencing products to accommodate their various partners and clients. Progent's communications experts can help you to manage your current conferencing ecosystem and enhance the experience of your at-home workforce.

  • Skype for Business is Microsoft's leading communications platform that supports real-time presence, IM, audio and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist you to set up and maintain Skype for Business clients to accommodate your remote workforce. To learn more about Progent's support expertise for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's group video phone app for compatible iOS and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 concurrent users for video calls. To learn more about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint, session recording, plus editing and playback for training. To learn more about Progent's support expertise for Webex as well as for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and content with features that include voice/video calling, persistent threaded chat, plus file sharing. To learn more about Progent's support expertise for Microsoft Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these conferencing platforms and help your business to optimize your WAN infrastructure to run them.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient telecommuter environment for your Schaumburg, Illinois organization, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Medium-size companies can enjoy all the benefits of Operations Manager 2007 and have fast access to Progentís Microsoft and Cisco Certified network consulting professionals. With Progent's affordably priced IT service packages, mid-size businesses can select a basic co-sourcing service program built around Microsoft Operations Manager 2007 with server monitoring, proactive alerts, in-depth reporting, Help Desk Call Center, and online troubleshooting. For businesses with mission-critical environments who need high availability networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to provide mid-size business networks world-class availability, security and performance.

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    Progent's Cisco certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.

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    Microsoft Windows SUS allows network managers to install and track the most recent Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, IT staff can fully and effortlessly manage the distribution of updates that are released through Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial setup of Microsoft SUS such as designing the Microsoft Software Update Services deployment, configuring user's computers, establishing the Group Policy settings, and ensuring your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container that makes sense for your system environment.

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    Progent's Microsoft-certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your organization, create pilot systems and migration strategies, optimize your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT management staff, create a corporate-wide security strategy, automate IT management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.

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    Best macOS and OS X Computer Consulting

    Progent's experts can provide Mac users a variety of services such as workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, security services, and one-on-one training. Progent can help businesses to upgrade to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone integration and iPad synchronization, or moving to iCloud services. For computer environments based solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, configuring and maintaining a network environment that is reliable, secure, efficient and aligned with your company's objectives.

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  • Online Technical Support SQL Server 2014 Migration
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    SQL Server 2014 incorporates significant improvements in key areas such as performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works transparently with all types of applications including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and on-premises services that include system design, configuration, administration, remediation, and software development expertise to enable businesses of any size to achieve maximum business value from their SQL Server 2014 investment.

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  • Consultancy Dynamics GP 2015 Web Client
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    Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that enhances cloud integration, supports popular smart phones and tablets, permits single sign-on with Microsoft Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also simplifies reporting, includes new Workflows, expands the Web Client, and delivers more than 100 enhancements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad knowledge and hands-on experience to address the many IT and business issues associated with deploying and managing Dynamics GP 2015 R2 and can help you to perform a smooth migration that will optimize the business value of your investment in this powerful product.

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    If you are a network consultant with system support expertise, joining Progent and assisting Progent's clients will expand your abilities via interaction with our staff of motivated, high-output consulting experts. Progent's commitment to providing IT consulting and technical support to small and midsize companies will offer you the chance to consult in depth with business leaders and contribute significantly to the growth of exciting organizations. Also, Progent's virtual office environment offers the most advanced tools for off-site service and wireless access to allow you to come up with fast solutions when you take on mission-critical issues.

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    Progent offers a broad array of cost-effective consulting and support services to help your company to deploy, configure, troubleshoot, and manage workstations and laptops based on Windows, Apple macOS and OS X, or various editions of Linux. Progent can offer on-premises or remote assistance for individual computers or laptops or work with you to design and implement a company-wide migration to new or updated operating system platforms and business applications. Progent can also supply consultants and technicians to help your company to plan for and implement a site relocation or consolidation designed to cause minimal disruption of your business.

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    Progent's ProSight Email Guard solution uses the technology of leading data security companies to provide centralized management and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further level of analysis for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.

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