Urgent Phone Support for Schaumburg Illinois UNIX, Linux, or Sun Solaris SystemsFor small and midsize businesses in Schaumburg Illinois, Progent provides support for computer systems based on UNIX or Linux or for environments that include a mix of UNIX and Microsoft Windows technology. Progent has provided remote support to businesses in every state in the U.S. (Refer to Progent's customer recommendations). In addition, Progent can furnish the expertise of CCIE-qualified network specialists for challenging infrastructure issues, as well as the assistance of CISSP and CISM-certified security engineers to help with advanced security design and business continuity preparedness.

Progent's online support services represent exceptional leverage because they have the real-world background and the advanced technology to solve most network problems rapidly. Efficient support reduces immediate expenses since service calls require a smaller number of billable consulting minutes. Remote help also avoids the expense of sending an engineer to your office. Your company saves additionally in indirect expenses by minimizing or eliminating network outages and related costs due to business disruption, upset clients, unproductive workers, and de-focused executives.

Progent's billing policy for online help is designed to maximize the impact of your network support dollar. Progent charges on a per-minute basis for telephone-based consulting, so you are charged only for the services that you actually get. Unlike many remote support firms, Progent imposes no startup charge or minimum fees. Progent's per-minute billing unit and clean policy for pricing do away with situations where speedy. minor solutions manage to end up as large bills. Progent's skill at handling technical issues efficiently results in your company conserving cash.

Progent's Remote Support Technologies
Through years of experience, Progent has fine tuned an array of customized tools and field-proven methodologies which allow the highest level of efficiency for remote consulting and repair for small and midsize company information systems. Progent offers secure Virtual Private Network support for VPN gateways from multiple popular companies such as Microsoft, Cisco, Juniper, Netscreen and Watchguard. Protected VPN connectivity permits the staff of Progent's remote service group to access your company's computer system without compromising network security.

Progent's proprietary customer support reporting application stores comprehensive documentation for all support that Progent's customers have been provided. Progent's staff engineers have access to the details of assistance rendered to each client by any engineer. This archive of trouble tickets and resolutions is stored as an easily exploitable internal knowledge base that allows Progent's remote support experts to share their experiences with the whole team to ensure that the efficiency of Progent's support services grows daily. Progent's high-level certifications and working associations with major technology companies including Cisco and Microsoft make available other vast technical support knowledge bases and permit quick response from manufacturers' in-house support staff with the result that Progent's online consulting experts can arrive at the best resolutions in the least time.

Get Remote UNIX, Linux, Sun Solaris, or Apple macOS and OS X Technical Assistance from Progent
To access Progent's phone support in Schaumburg Illinois or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have a critical requirement for IT support, go to Immediate Urgent Support.

Remote Network Support Services Provided by Progent
Progent's phone-based network support professionals have credentials in a comprehensive array of disciplines. This wide range of technical skills enables Progent's engineers to manage virtually any problem that may occur in a small or midsize business information system. Credentials awarded to Progent engineers in UNIX-family technologies include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials owned by Progent service engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, Voice Professional (CCVP), and Design Professional.

To provide assistance to customers with multi-platform environments, Progent also offers the services of consultants with high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include CISM Engineers, CISSP-certified cybersecurity specialists, and CISSP-ISSAP consultants.

Online technical support services available from Progent to small businesses in Schaumburg include:

  • UNIX/Linux, Sun Solaris, and macOS and OS X Expertise
    Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote support services address a broad range of computer technology such as network infrastructure, email solutions, system and operational security, UNIX/Linux and Microsoft Windows integration, VMware technologies for server economization and simplified management, and transitioning from legacy systems to current Microsoft Windows or Linux solutions. Progent's group-based methodology for resolving network problems enables fast escalation, when required, to consultants with appropriate expertise to tackle challenging situations. This accelerates solutions of urgent problems, minimizes lost productivity, and cuts service expense.

    Progent's UNIX and Linux support engineers can provide urgent remote help for diagnosing problems within UNIX, Linux, or Solaris networks based on popular versions of UNIX such as:

    • Apple macOS and OS X
    • Solaris
    • IBM AIX OS
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO
    • Silicon Graphics IRIX (SGI/IRIX)
    Important Linux platforms for which Progent can provide expert support include:
    • RedHat Linux
    • SUSE
    • Debian GNU/Linux
    • Slackware

  • Contact a Cisco Certified Internetwork Expert for High-level Network Problem Solving
    Cisco CCIE Consultants for Schaumburg IllinoisThe Cisco CCIE certification is the top accreditation for networking engineers, and indicates a person's technical skills at the expert level. Cisco CCIEs know how to resolve even the most intractable issues encountered in network infrastructure planning, integration, maintenance, protection, and problem solving. CCIEs operate with the highest priority with Cisco's internal product support engineers in isolating problems with IOS network management tools and coming up with workarounds or identifying program patches. Cisco CCIEs offer excellent cost-effectiveness since their deep expertise allows them to fix the most difficult problems rapidly. In common instances, less qualified service providers can struggle for many hours or days with identical problems that a Cisco CCIE can resolve in minutes. Few service organizations make Cisco CCIEs accessible to assist small and mid-size businesses. Progent offers quick phone contact with a CCIE so your company can receive timely support for serious network problems that are impacting worker efficiency but are not within the experience of your ordinary IT support resources. Progent's Cisco-qualified CCIE support experts can communicate with your network using state-of-the-art remote troubleshooting tools in order to perform efficient, safe, and economical analysis and remediation. Progent's Cisco-qualified CCIEs can provide assistance with all of Cisco's market leading selection of connectivity appliances such as PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, wireless access points, Meraki cloud-managed APs, wired and wireless Voice phones and systems, Catalyst family switches, plus VPN technology.

  • Certified Windows Expertise
    Microsoft Windows Experts for Schaumburg IllinoisProgent's Microsoft-premier online service experts offer network troubleshooting and consulting help for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your organization the expertise of support engineers who can help your company with a wide variety of technology support such as Windows Server 2012 R2 integration, Windows Server 2008 set up, MS Exchange Server 2019 planning and configuration, MS Exchange Server 2016 migration, Microsoft Exchange 2013 integration, Exchange 2010 management, SharePoint 2016 migration and hybrid integration consulting services, SharePoint 2019 planning and deployment, Microsoft Teams configuration help, Skype for Business migration support, Microsoft Lync Server 2013 integration and Microsoft Communications Server 2007 upgrade, Forefront Threat Management Gateway management and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 migration and development, and SQL Server 2014 support, Systems Center Operations Manager (SCOM) system monitoring and reporting, Project Server and Server Online planning, SBS Server consulting, and Windows Essentials cloud integration.

    Progent in addition offers a full range of remote desktop support services including Microsoft Windows 7 migration help, upgrading to 64-bit desktop applications, configuring Microsoft Office 2010, and automating desktop configuration.

  • CISM and CISSP Certified System Security Professionals
    CISSP Premier Network Security Experts for Schaumburg IllinoisProgent's qualified CISSP, ISSAP, and CISM security consultants offer a range of system protection solutions that can strengthen the immunity of your UNIX/Linux, Sun Solaris, Apple Mac or Windows network against assaults or assist you to recuperate quickly following a serious breach. Security solutions available from Progent cover comprehensive network security evaluation using tools such as GFI LANguard NSS, NMAP Port Scanner, and products from Solar Winds tools and Netcat; fast cleanup after malicious attacks; configuring firewalls; designing secure mechanisms for off-site and mobile access; guarding your email infrastructure against viruses, spam and directory harvest attacks; and establishing 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert online consulting support to help organizations of any size integrate their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective environments that can include Windows and Linux operating systems and apps in either cloud-based systems or in hybrid architectures that utilize local resources as well as cloud services. To help you to integrate cloud services with physical datacenters, Progent offers a variety of cloud migration services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform (GCP) integration consulting. Progent has over 20 years of background delivering advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud integration projects quickly and affordably.
Additional Support Services Available from Progent
Progent can provide the skills of world-class online consulting experts for contract projects that small businesses often request. Progent's rates for longer-term development or consulting tasks are determined based on the level of expertise of the engineers involved. Progent's background in these important fields of information technology enables clients to execute critical initiatives within budget and on time. Progent's special remote engineering services include:
  • Help Desk Support
    Progent's Help Desk service offerings for small businesses with networks that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk outsourcing, Virtual Help Desk support services, and Help Desk process consulting. Progent's Standard Call Center services are well suited for small companies who lack the budget to support an internal Help Desk but who want fast communication with a dependable Call Center with professional phone support as well as the technical depth to escalate complex trouble tickets to high-level engineers.

    Progentís Co-managed Help Desk services allow your IT organization to split responsibilities for Help Desk services transparently between your IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progentís Help Desk sharing service is a collaborative support solution based on the top professional services automation platform for handling service requests, ticketing, accountability, progress tracking, and metrics.

    Progent's Help Desk Call Center consulting expertise can aid you in establishing an effective new Call Center or enhancing your existing one, identifying or customizing Call Center software to handle the particular demands of your corporation, or providing temporary phone support personnel to supplement your in-house Call Center group during unusually busy scenarios like software transitions, mass upgrades, or installing new business software.

    Progent's Help Desk staff of veteran information technology professionals offers your workers in Schaumburg Illinois quick access to a reliable technical support resource with substantial background providing telephone-based support and online repair service for IT systems powered by UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to give the Help Desk Call Center perception as a solid enabler of company success, and Progent's aim is to solve rather than merely track network issues.

  • Applications Support: Training, Programming, and Integration
    Progent's Applications Consulting Group can supply remote advanced engineering support and training in special application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, custom development, and education for familiar Microsoft applications including CRM, Microsoft Office Project, Microsoft Office Word, and Excel. To find out more concerning Progent's expertise, customization, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.

    Progent's Apple Mac experts can promote the imaginative components of Macintosh computing by delivering phone-based consulting support and education in imaging, sound, and motion video. Progent's support professionals offer assistance in a large selection of Macintosh programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also help you with specific projects like scanning or digitizing audio or video or establishing an audio/video production lab.

    Online Network and Server Monitoring Support
    Progent can provide businesses in Schaumburg Illinois online computer system monitoring services centered around Microsoft System Center Operations Manager IT infrastructure monitoring, customized by Progent for your environment so your IT support is proactive and automated. By spotting potential issues before they result in downtime, proactive monitoring can head off stressful and costly information system crises. Progent can also assist with server and infrastructure monitoring tools like Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Windows systems, or networks powered by a combination of operating systems.

How Your Schaumburg Illinois Business Can Contact Progent's Online Service Experts
To contact Progent about emergency phone-based help with UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, go to Progent's Urgent Online Support, phone 1-800-993-9400, or go to Contact Progent.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
United States
(312) 800-0223 Chicago Network Support Services
Downers Grove 1431 Opus Place, Suite 110
Downers Grove, IL 60515
United States
(331) 251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
United States
(847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
United States
(224) 534-2088 Skokie Network Support Services




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    The sophistication and connectivity demands of Microsoft Windows Servers requires a network consulting firm with practical experience and in-depth familiarity with planning and integrating cohesive, comprehensive business technology solutions. The experience of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progentís IT support can help you with planning, installing, administering, and troubleshooting Windows Server systems that increase the business value of your computer network. Progentís consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.

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    Progent's Cisco Jabber consultants can provide online or on-premises expertise to assist organizations of all sizes to design, deploy, manage, update or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers advanced support for all the technologies that go into building an end-to-end Cisco Jabber solution such as Cisco network appliances and management software, Microsoft Office 365 applications, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP trunking, WiFi networks, security and compliance, cloud computing, immersive telepresence systems, PBX systems, business continuity, and other components of a modern collaboration solution.

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    Server proliferation puts pressure on network budgets and administrative resources. Server consolidation via a virtual architecture offers lower total cost of ownership of servers and faster ROI, more efficient utilization of physical computers, streamlined operations, increased network availability, and easier manageability. Common usage scenarios for virtual servers are resource consolidation, economical platforms for mission-critical legacy applications running on obsolete operating systems, and affordable isolation of software development or pilot testing environments from production systems.

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    With virtual servers, businesses are able to operate multiple virtual servers on one physical server. Virtual server technology allows businesses to gain all the benefits of server isolation, but without the expense associated with buying additional server equipment. Virtualization is also the critical technology for private clouds, which provide major benefits including lowering the costs of capital equipment, facilities, and administration while enhancing data protection, system reliability, and disaster recovery. Other key server management technologies are server monitoring software, Windows Server Update Services, and remote system management cards. Progent's certified server management consultants can help you with all aspects of server consolidation and management to enable your business to cut costs and conserve time.

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    Barracuda Backup is an affordable, subscription backup/restore service for small and mid-size businesses. A Barracuda Backup deployment can incorporate a custom-designed physical appliance built by Barracuda or a virtual appliance with comparable functionality but which uses your own storage hardware. Barracuda Backup safeguards critical company data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting support services to assist your business to plan, integrate, manage and repair a backup and disaster recovery system based on Barracuda Backup.

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    Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup deployment can include a custom-designed physical storage device built by Barracuda or a virtual appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup protects critical business data generated on-premises, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting support services to assist your business to design, integrate, manage and repair a backup and disaster recovery system built on Barracuda Backup.

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    Progent's ProSight Virtual Hosting service offers proven virtual server technology, a world-class data center, and the technical expertise of Progent's Microsoft-certified consulting group to provide small companies with a comprehensive information technology outsourcing alternative that enhances network dependability and security, eliminates management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize company can have all of its software platforms and critical business application servers hosted in a secure and reliable data center on a high-performance, high-availability virtual server configured and supported by Progent's network support professionals.

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    Progent can provide the temporary services of a seasoned CIO to provide a broad perspective to help you select and maintain IT solutions appropriate for your present situation and that can be a solid basis for your growth. Progent's part-time or temporary CIO consulting services offer financial leverage to companies who want to maximize the benefits from their network expenditures but who are unable or hesitant to add one more high-level manager to their full-time staff. Because Progent is vendor-agnostic, with a sizable team of engineers certified to maintain all major operating systems and connectivity technologies plus a broad selection and business applications, Progent is in a unique position to offer objective recommendations along with advanced technical help for developing IT systems that fit the special requirements of your business.

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    Progent's Cisco CCIE-certified networking consultants can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

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