Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless PDAs were once one of the most popular solutions for achieving anytime-anywhere connectivity to email, calendars, web programs, and other vital business information. Progent can provide Scottsdale, Arizona companies support from BlackBerry-premier consultants who can help organizations to manage existing BlackBerry environments or transition efficiently to a more popular smartphone solution.
As the complexity of small company IT technology has increased, and as the demand for world-class security, reliability, and disaster recovery has become the standard for companies of all sizes, successful integration and maintenance of BlackBerry technology has become increasingly challenging. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and company databases, small businesses frequently resort to outside support firms who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier engineers who can help small businesses to design, manage, and repair BlackBerry environments affordably and effectively, eliminating the necessity for an internal BlackBerry technology specialist and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This range of experience, coupled with Progent's proven online support model, gives small companies a budget-friendly alternative for integrating RIM BlackBerry technology seamlessly into their business information network.
Progent's engineers can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email systems function efficiently with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities so you can monitor and control BlackBerry devices throughout your business, recommend security policies that make sense for your company, customize wireless applications, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your scheduled backup processes so that it can be restored quickly and safely.
Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.
Progent locations in the Phoenix Metro Area
BlackBerry Enterprise Server (BES) Consulting Support
The BlackBerry Enterprise Server (BES) gives companies a single and secure mechanism for integrating BlackBerry smartphones into their messaging, groupware, and software application environment. BlackBerry BES Server enables wireless BlackBerry clients to access Exchange, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to achieve data consistency for applications such a schedules, contact lists, tasks, notes, and specialized business programs. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, users with BlackBerry handsets can have push-based access to Exchange messages as well as to instant messaging-aware software through Microsoft Office Live Communications Server and Lync Server integration.
Progent's BlackBerry-certified engineers can help you plan, configure, and support BlackBerry BES Server so that you optimize the productivity of BlackBerry users, simplify the management of a BlackBerry solution, and reduce the cost of supporting a mobile workforce.
How Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has earned accreditations from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills span areas from resolving synchronization problems to architecting mobile workforce solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform basic technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters, modifying user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's certified experts can in addition help your company to troubleshoot a wide array of issues concerning synchronization, handset detection, messaging consistency, web access, wireless connections, IM, desktop software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide remote support for small company networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry support expenses low and, by solving issues quickly, maximizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and network needs analysis, system architecture, installation strategy and execution, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to design a mobile wireless system that fits within your IT budget and aligns with your business strategy. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry BES Server, help your organization to decide which management model and physical components match your requirements, and evaluate your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed decisions about alternatives for software versions, processors and storage, network topology, and application set up.
To optimize network protection, Progent's BlackBerry consultant can assist your company to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security engineers to run network-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry environment.
Contact Progent to Get Assistance from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about engineering assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.