Consulting and Technical Support for RIM BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry wireless smartphones from Research in Motion are among todays most successful solutions for maintaining mobile connectivity to messaging, calendars, web-based applications, and other vital business information. As the sophistication of small company networks has increased, and as the demand for world-class protection, dependability, and recoverability has grown to be the norm for organizations of all sizes, effective deployment and maintenance of RIM BlackBerry technology has become more challenging. To address areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small organizations often resort to external consulting professionals who offer expertise in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-qualified consultants who can assist small businesses to plan, administer, and repair BlackBerry solutions economically and efficiently, dispensing with the necessity for an internal BlackBerry technology expert and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient remote support capabilities, provides small companies an economical solution for integrating RIM BlackBerry products productively into their information system.

Progent's consultants can help you with Microsoft SQL Server configuration and Microsoft Exchange setup so that your data and email systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft software, configure easy-to-use administration tools so you can track and control BlackBerry devices across your company, recommend security policies that are right for your company, develop custom wireless software, and make sure that your network architecture is appropriately configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered quickly and thoroughly.

BlackBerry Enterprise Server Consulting and Technical Services
The BlackBerry Enterprise Server (BES) offers companies a centralized and safe source for incorporating BlackBerry smartphones into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry clients to connect to Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to ensure consistent information for collaborative programs such a calendars, address books, tasks, instant messaging, and specialized business software. Due to BlackBerry Enterprise Server (BES) support for Exchange Server, users with BlackBerry handsets can have push-based access to Exchange messages and to instant messaging-aware software through Microsoft Live Communications Server and Lync Server support.

BlackBerry Enterprise Server Help

Progent's BlackBerry-certified consultants can help you plan, install, and maintain BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry clients, streamline the management of a BlackBerry solution, and reduce the expense of supporting mobile workers.

Some Ways That Progent Can Help You to Manage and Support Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has earned accreditations from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support services range from resolving synchronization problems to designing wireless workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can assist you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks including resolving enterprise activation problems, adding and deleting BlackBerry smartphone clients, setting activation passwords, configuring wireless software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry engineers can also help you to operate administration software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and assist your company to define and install appropriate security configurations.

Progent's Microsoft-certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange Server infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry consultant offers expertise in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, back up and support storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement access control lists, control Microsoft Exchange data flow, generate, edit, and apply WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and document a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and network requirements assessment, solution design, roll-out strategy and execution, performance optimization, configuration of a high-availability environment, information backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to design a wireless system that meets your information technology budget and supports your business plans. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to support a BlackBerry BES Server, assist your organization to determine which management model and hardware products match your needs, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart decisions about alternatives for software versions, processors and mass storage, network topology, and application configuration.

To optimize system protection, Progent's BlackBerry expert can help you to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security engineers to perform company-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry solution.

Call or Email Progent to Get Support from a BlackBerry-Certified Expert
If you wish to get in touch with Progent about consulting expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or e-mail wireless-help@progent.com.
















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