Greater Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Phoenix Metro Area.
Progent locations in the Greater Phoenix Metro Area
Consulting Support Services for BlackBerry Technology
BlackBerry wireless PDAs were once one of the most successful products for maintaining location-independent access to messaging, scheduling, web programs, and other vital business data. Progent can provide Scottsdale, Arizona companies the expertise of BlackBerry-qualified consultants who can assist organizations to manage their BlackBerry deployments or transition efficiently to a more popular smartphone platform.
As the complexity of small company IT technology has increased, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the standard for organizations of any size, effective integration and support of BlackBerry solutions has grown increasingly challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and shared databases, small businesses often resort to external consulting professionals who specialize in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-certified engineers who can assist small businesses to design, manage, and repair BlackBerry-based solutions economically and efficiently, dispensing with the necessity for an internal BlackBerry solutions expert and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This range of experience, coupled with Progent's efficient remote service delivery capabilities, gives small companies an affordable alternative for integrating RIM BlackBerry technology productively into their IT system.
Progent's experts can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and messaging systems work efficiently with BlackBerry BES Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft technology, configure easy-to-use management utilities so you can monitor and control BlackBerry devices across your business, recommend security policies that make sense for your company, develop custom wireless applications, and ensure that your IT network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored rapidly and safely.
BlackBerry BES Server Consulting and Technical Support
The BlackBerry BES Server offers companies a centralized and secure mechanism for integrating BlackBerry smartphones into their email, collaboration, and application environment. BlackBerry Enterprise Server enables wireless BlackBerry users to connect to Microsoft Exchange Server, Lotus, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to ensure consistent information for applications such a calendars, address books, to-do lists, notes, and custom business software. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange Server, users carrying BlackBerry handsets can have effortless connectivity with Exchange email as well as to instant messaging-capable software through Microsoft Live Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-qualified consultants can assist you to design, install, and support BlackBerry Enterprise Server so that you improve the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the expense of maintaining mobile workers.
Progent's Remote BlackBerry-Qualified Support is Quick and Economical
For businesses in Scottsdale, Arizona who need fast and affordable help from an authorized BlackBerry support expert, Progent delivers effective remote assistance from a veteran support staff who have delivered IT solutions to organizations in every state in the U.S. (See Progent's customer testimonials.)
Online support eliminates travel expense and lets engineers solve problems rapidly, so you minimize lost productivity. Progent's BlackBerry specialists have been awarded certifications in all BlackBerry technologies and can provide expert support in areas including troubleshooting synchronization issues, deploying BlackBerry Enterprise Server (BES), and designing a secure, high-availability system architecture for RIM BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic support operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, modifying user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned service professionals can also assist you to resolve a broad range of issues concerning synchronization, device recognition, messaging reconciliation, web browsing, mobile connections, IM, workstation software configuration, and Desktop Redirector.
As a top innovator in providing countrywide online support for small company networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile technical support costs at a minimum and, by dealing with problems quickly, maximizes the productivity of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system based on Exchange. Progent's BlackBerry-certified engineer has support skills in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone clients on Exchange Server and Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and manage storage groups, configure permissions, install the Mobile Data System and Instant Messaging, install access control lists, control Exchange data flow, create, update, and apply WLAN and VPN configurations, implement SNMP traps for alerts, and produce management reports based on SNMP results.
Progent's BlackBerry consultant can support your BlackBerry solution in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, troubleshoot, and document a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and technology needs analysis, solution architecture, installation strategy and implementation, performance optimization, design of a high-availability environment, data backup and business recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to design a wireless solution that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, help you to decide which management model and hardware products match your requirements, and evaluate your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices concerning alternatives for software editions, processors and storage, network topology, and application set up.
To optimize system protection, Progent's BlackBerry-certified consultant can help your company to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security specialists to perform network-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry environment.
Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
To get in touch with Progent about professional support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.