Consulting Support Services for BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry wireless smartphones were once among the most popular products for maintaining location-independent access to email, calendars, web programs, and other critical business information. Progent can provide Scottsdale, Arizona businesses the expertise of BlackBerry-premier professionals who can assist organizations to maintain their BlackBerry deployments or migrate efficiently to a current mobile solution.

As the complexity of small company networks has increased, and as the need for world-class security, reliability, and disaster recovery has grown to be the norm for organizations of all sizes, successful deployment and support of BlackBerry technology has grown increasingly challenging. To address issues like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and shared databases, small businesses often turn to outside consulting firms who offer expertise in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can assist small organizations to plan, manage, and repair BlackBerry-based solutions affordably and effectively, eliminating the need for an in-house BlackBerry solutions expert and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, combined with Progent's efficient online support model, provides small companies an affordable solution for incorporating RIM BlackBerry technology productively into their IT system.

Progent's experts can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to help you track and support BlackBerry smartphones across your company, define security policies that are right for your company, develop custom mobile software, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored quickly and thoroughly.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Phoenix Onsite IT Consulting
Progent locations in the Phoenix Metro Area

City Address Phone Link
Phoenix 668 North 44th Street, Suite 300
Phoenix, Arizona 85008		 480-666-8967 Phoenix Network Support Services
Chandler 1204 E Baseline Road
Tempe, Arizona 85283		 480-530-0566 Chandler Network Support Services
Scottsdale 17470 N Pacesetter Way
Scottsdale, Arizona 85255		 480-454-1112 Scottsdale Network Support Services

Integration Help for BlackBerry Enterprise Server
BlackBerry BES Server streamlines management and support of BlackBerry smartphones, providing a single solution for handling critical tasks such as smartphone installation, updates, and deactivation and providing a solid foundation for data protection and high availability. BlackBerry Enterprise Server (BES) delivers transparent communication between Microsoft Exchange Server, Novell GroupWise, or Lotus Domino email platforms and BlackBerry smartphones and allows over-the-air synchronization.

RIM BlackBerry BES Server Integration Support

BlackBerry BES Server provides a wealth of security capabilities starting with advanced encryption of information sent between a BlackBerry wireless handset and BES Server using AES or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows excellent versatility in adjusting levels of security to match the specific needs of your company's environment. Progent's BlackBerry authorized engineers can assist you to choose advanced security functions and enable them wirelessly. Examples of these over-the-air configurable security features are:

  • Lock down a device
  • Wipe data from a lost or stolen smartphone
  • Disable Bluetooth functionality
  • Enable built-in protection against malware

BES Server also offers versatility in selecting mechanisms to keep BlackBerry users from installing or running unsafe or unauthorized software. Progent can assist you to select blocking processes like:

  • List exactly what applications are permitted on the device
  • Prevent third-party applications from using persistent memory on the smartphone
  • Select which functions third-party programs can use on the device
  • Restrict the types of connections third-party software running on the smartphone can establish
  • Prevent all third-party programs from being loaded or run on the BlackBerry smartphone

Progent's Remote BlackBerry-certified Technical Support is Quick and Affordable
For businesses in Scottsdale, Arizona who require quick and affordable access to an authorized RIM BlackBerry consultant, Progent delivers efficient online help from a seasoned network support staff who have provided IT solutions to organizations in each state in the U.S. (See Progent's customer testimonials.)

Remote consulting services avoids travel costs and allows consultants to fix technical issues quickly, allowing you to reduce wasted productivity. Progent's BlackBerry consultants have been awarded certifications in the entire range of BlackBerry solutions and can provide expert support in fields such as resolving synchronization problems, configuring BlackBerry Enterprise Server (BES), and designing a secure, fault-tolerant system infrastructure for BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry ExpertsA Progent BlackBerry Certified Support Specialist can assist you to perform basic support operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters, modifying user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your corporate email software. Progent's certified experts can in addition assist your business to resolve a broad array of problems associated with synchronization, device recognition, email consistency, web access, wireless connections, IM, desktop application installation, and BlackBerry Desktop Redirector.

As a leader in providing countrywide online consulting services for small office networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry support costs low and, by handling problems promptly, optimizes the productivity of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can help you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks such as resolving enterprise activation issues, registering and removing BlackBerry smartphone clients, activating passwords, implementing wireless program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also help you to operate administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry Enterprise system and help your company to select and implement sensible security options.

Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the latest edition of Exchange Server.

Call or Email Progent to Get Support from a BlackBerry-Certified Specialist
If you wish to ask Progent about consulting support for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.