Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless smartphones were at one time among the most popular solutions for maintaining anytime-anywhere connectivity to messaging, calendars, web-based applications, and other vital business information. Progent can provide Scottsdale, Arizona businesses support from BlackBerry-premier professionals who can help companies to maintain existing BlackBerry environments or migrate smoothly to a current smartphone solution.
As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the standard for organizations of all sizes, effective deployment and maintenance of RIM BlackBerry technology has become increasingly difficult. To handle issues like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and company databases, small businesses frequently resort to external consulting professionals who specialize in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to plan, manage, and repair BlackBerry-based environments affordably and efficiently, dispensing with the requirement for an internal BlackBerry solutions specialist and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This range of experience, coupled with Progent's efficient remote support model, provides small companies an affordable solution for incorporating BlackBerry products productively into their IT system.
Progent's experts can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to enable you to track and support BlackBerry devices throughout your company, recommend security policies that make sense for your company, customize mobile software, and make sure that your IT network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered quickly and thoroughly.
Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.
Progent locations in Phoenix Metro Area
Technical Help for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and support of BlackBerry smartphones, providing a centralized platform for controlling key tasks such as smartphone deployment, upgrades, and deactivation and offering a strong infrastructure for security and high availability. BlackBerry Enterprise Server (BES) supports transparent communication between Exchange, Groupwise, or Lotus Domino messaging platforms and BlackBerry users and allows over-the-air synchronization.
BlackBerry BES Server includes a variety of data protection options beginning with automatic data encryption of information transmitted between a BlackBerry smartphone and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also permits great versatility in adjusting degrees of security to match the special requirements of your mobile network. Progent's BlackBerry authorized consultants can assist you to select advanced security functions and enable them remotely. Examples of these over-the-air selectable security features include:
- Disable a BlackBerry smartphone
- Erase data from a lost or stolen BlackBerry smartphone
- Disable Bluetooth
- Activate built-in defenses against malicious attacks
BlackBerry Enterprise Server also provides flexibility in selecting mechanisms to prevent users from installing or running unsecure or prohibited code. Progent can assist you to select blocking techniques like:
- List exactly which programs are permitted on the device
- Block third-party programs from using persistent storage on the smartphone
- Select what functions external applications can access on the smartphone
- Limit the kinds of access third-party applications running on the BlackBerry smartphone can initialize
- Prevent all third-party programs from being loaded or run on the BlackBerry device
Progent's Online BlackBerry-premier Technical Support is Quick and Economical
For businesses in Scottsdale, Arizona who require fast and economical help from a qualified RIM BlackBerry support expert, Progent offers efficient remote assistance from a seasoned network support staff who have provided IT solutions to organizations in each state in the country. (Refer to Progent's customer testimonials.)
Online consulting services eliminates travel expense and lets engineers resolve problems rapidly, allowing you to reduce wasted productivity. Progent's BlackBerry consultants have earned certifications in all BlackBerry solutions and offer professional help in areas including resolving synchronization issues, setting up BlackBerry Enterprise Server (BES), and creating a secure, fault-tolerant network architecture for BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry experts include:
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and produce documentation for a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and technology needs analysis, solution architecture, roll-out planning and execution, performance tuning, configuration of a fault-tolerant environment, information backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional objectives and to design a wireless environment that fits within your information technology budget and supports your business plans. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to support a BlackBerry BES Server, assist your organization to decide which administration model and physical components meet your needs, and evaluate your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about options for software editions, processors and mass storage, network topology, and application set up.
To maximize system security, Progent's BlackBerry consultant can assist your company to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security specialists to run network-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry engineer has expertise in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to add and remove BlackBerry device users on Exchange Server and Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and user accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, manage Microsoft Exchange Server data flow, create, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent for Assistance from a BlackBerry-Certified Specialist
If you wish to ask Progent about technical assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.