Consulting Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time one of the most successful solutions for maintaining mobile connectivity to messaging, scheduling, web-based applications, and other critical business data. Progent can provide Scottsdale, Arizona companies the expertise of BlackBerry-certified consultants who can assist businesses to manage their BlackBerry environments or migrate efficiently to a more popular mobile platform.
As the complexity of small company networks has increased, and as the need for world-class protection, dependability, and disaster recovery has become the standard for businesses of any size, effective deployment and support of BlackBerry solutions has become more difficult. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and company databases, small organizations frequently resort to outside consulting firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified engineers who can assist small organizations to design, manage, and repair BlackBerry environments economically and effectively, eliminating the necessity for an internal BlackBerry technology expert and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, coupled with Progent's proven online support capabilities, gives small companies a budget-friendly solution for integrating BlackBerry technology seamlessly into their IT network.
Progent's experts can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, set up streamlined administration utilities to help you track and control BlackBerry smartphones throughout your business, define security policies that make sense for your company, customize mobile applications, and ensure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be recovered quickly and safely.
Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.
Progent locations in the Phoenix Metro Area
Consulting Support Services for BlackBerry BES Server
Research in Motion's high-end platform for managing large collections of BlackBerry devices is the BlackBerry BES Server. This sophisticated tool allows Microsoft Exchange, Lotus Domino, or Groupwise clients to transmit and receive messages that are encrypted during wireless transit to ensure optimum security. BlackBerry Enterprise Server also streamlines a broad variety of vital management jobs that span from BlackBerry deployment and updates to mobile security and fault tolerance.
Progent's BlackBerry-certified consultants can show you how to utilize RIM BlackBerry BES Server to do basic tasks such as:
- Deploy and manage applications
- Schedule smartphone, application, and IT policy updates
- Update BlackBerry smartphone firmware wirelessly
- Manage user and group settings with BES Server's vast library of IT policies
Progent's BlackBerry-premier consultants can also help your company to utilize BlackBerry BES Server to implement important tasks not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:
- Install and manage BlackBerry's high-availability infrastructure using VMware
- Deploy BlackBerry devices remotely
- Set specialized management roles
- Monitor and report on the health of your BlackBerry solution
Progent's Remote BlackBerry-premier Consulting Services is Quick and Affordable
For businesses in Scottsdale, Arizona who want quick and affordable access to an authorized BlackBerry consultant, Progent delivers effective remote assistance from a seasoned network support staff who have provided IT solutions to companies in each state in the country. (See Progent's client testimonials.)
Online consulting services avoids travel expense and allows consultants to resolve technical issues quickly, so you minimize wasted productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in all BlackBerry solutions and offer professional help in areas including troubleshooting synchronization problems, setting up BlackBerry Enterprise Server, and designing a secure, fault-tolerant system infrastructure for RIM BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters, modifying user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's seasoned experts can in addition assist you to troubleshoot a wide array of issues concerning synchronization, device recognition, messaging reconciliation, web access, mobile connections, IM, workstation application configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide remote technical assistance for small company networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your mobile support costs at a minimum and, by dealing with issues promptly, improves the output of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified engineer offers support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to add and remove BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and support storage groups, apply permissions, install the MDS and Instant Messaging, implement access control lists, control Microsoft Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, troubleshoot, and produce documentation for a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network needs assessment, solution design, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to design a wireless environment that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to determine which administration approach and hardware products match your needs, and analyze your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning options for software editions, processors and mass storage, network topology, and application set up.
To maximize network security, Progent's BlackBerry expert can assist your company to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security engineers to run company-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry solution.
Call or Email Progent for Support from a RIM BlackBerry-Qualified Consultant
If you wish to contact Progent about technical help for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.