Consulting Support Services for BlackBerry Technology
BlackBerry wireless smartphones were at one time one of the most popular solutions for maintaining location-independent connectivity to email, calendars, web applications, and other critical business information. Progent can provide Scottsdale, Arizona companies the services of BlackBerry-premier experts who can help companies to manage their BlackBerry deployments or transition efficiently to a current smartphone solution.
As the sophistication of small company IT technology has increased, and as the need for enterprise-class security, reliability, and recoverability has grown to be the norm for businesses of all sizes, effective integration and support of BlackBerry technology has grown increasingly difficult. To address issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and company databases, small businesses often resort to external consulting firms who offer expertise in BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-certified consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry environments economically and effectively, eliminating the need for an in-house BlackBerry technology expert and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of experience, coupled with Progent's proven remote service delivery capabilities, provides small businesses an economical solution for incorporating RIM BlackBerry products productively into their information system.
Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, configure easy-to-use management utilities to enable you to track and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, customize wireless software, and ensure that your network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be restored quickly and thoroughly.
Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.
Progent locations in the Phoenix Metro Area
BlackBerry BES Server Consulting Support
The BlackBerry Enterprise Server offers companies a single and secure source for integrating BlackBerry wireless devices into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to connect to Exchange, Domino, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to ensure up-to-date information for collaborative programs such a calendars, contact lists, to-do lists, notes, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, mobile workers carrying BlackBerry smartphones can have push-based connectivity with Exchange email as well as to instant messaging-capable applications via Microsoft Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-certified consultants can assist you to plan, install, and maintain BlackBerry BES Server so you can improve the productivity of BlackBerry users, simplify the administration of a BlackBerry solution, and reduce the expense of supporting mobile workers.
Professional RIM BlackBerry Consulting and Technical Support Services Available Remotely from Progent
Progent's authorized RIM BlackBerry engineers are available by phone to provide expert assistance to companies in the Scottsdale area or throughout the state of Arizona. Progent's experienced remote consulting team has helped IT organizations solve network issues and cut support costs in each state in the U.S. and built a substantial base of loyal customers. (See Progent's customer testimonials.)
Progent offers online consulting support for a wide selection of technologies related to RIM BlackBerry software and devices such as synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Major RIM BlackBerry certifications earned by Progent's support professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform common technical operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned experts can in addition assist your business to resolve a wide range of problems associated with synchronization, device detection, messaging consistency, web access, mobile connections, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.
As a leader in providing nationwide online support for small business networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry technical support costs at a minimum and, by dealing with issues promptly, optimizes the productivity of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry consultant has support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to install and delete BlackBerry device users on Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and maintain storage groups, apply permissions, install the MDS and IM, implement push and pull access control lists, manage Exchange data flow, generate, update, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports based on SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, repair, and document a wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and network requirements analysis, system architecture, deployment planning and execution, performance tuning, configuration of a fault-tolerant architecture, data backup and business recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to create a wireless environment that fits within your information technology budget and supports your business plans. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry BES Server, assist your organization to determine which administration model and physical components match your needs, and evaluate your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices concerning alternatives for software editions, server hardware and mass storage, network architecture, and application configuration.
To optimize network protection, Progent's BlackBerry-certified consultant can assist your company to select and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security specialists to run company-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry environment.
Call or Email Progent to Get Support from a BlackBerry-Certified Specialist
To get in touch with Progent about consulting support for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.