Consulting Support Services for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless PDAs were at one time one of the most popular products for achieving anytime-anywhere access to email, calendars, web-based applications, and other vital business data. Progent offers Scottsdale, Arizona businesses the expertise of BlackBerry-premier consultants who can assist businesses to manage their BlackBerry deployments or migrate smoothly to a more popular mobile platform.

As the sophistication of small company networks has increased, and as the need for world-class protection, reliability, and recoverability has grown to be the norm for companies of any size, successful integration and support of BlackBerry technology has become increasingly difficult. To address issues like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and company databases, small organizations frequently resort to external support firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified consultants who can assist small businesses to design, administer, and repair BlackBerry-based environments economically and efficiently, doing away with the requirement for an internal BlackBerry solutions expert and reducing the expense and stress of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's proven remote service delivery model, gives small businesses a budget-friendly alternative for integrating BlackBerry products seamlessly into their information network.

Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and email systems function efficiently with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft software, set up streamlined management utilities to help you track and support BlackBerry devices across your company, define security policies that make sense for your business, customize wireless software, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be restored quickly and thoroughly.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Onsite IT Consulting
Progent locations in Phoenix Metro Area

City Address Phone Link
Chandler 2925 E Riggs Rd
Chandler, AZ 85249
United States
(480) 530-0566 Chandler Network Support Services
Glendale 5350 W Bell Rd
Glendale, AZ 85308
United States
(623) 321-5101 Glendale Network Support Services
Mesa 625 W Southern Avenue, Suite E
Mesa, AZ 85210
United States
(480) 530-0404 Mesa Network Support Services
Phoenix 1 N 1st Street
Phoenix, AZ 85004
United States
(480) 666-8967 Phoenix Network Support Services
Scottsdale 17470 N Pacesetter Way
Scottsdale, AZ 85255
United States
(678) 899-6420 Scottsdale Network Support Services


Technical Support Services for BlackBerry BES Server
Research in Motion's advanced solution for managing large collections of BlackBerry devices is the BlackBerry BES Server. This powerful tool allows Exchange, Lotus Domino, or Novell GroupWise clients to transmit and receive emails that stay encrypted in transit to provide optimum security. BlackBerry Enterprise Server also streamlines a broad variety of critical management jobs ranging from smartphone setup and updates to mobile security and high availability.

BlackBerry BES Server Troubleshooting Assistance

Progent's BlackBerry-premier consultants can assist you to utilize BlackBerry Enterprise Server to perform routine tasks such as:

  • Deploy and manage applications
  • Plan device, application, and IT policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Manage user and group settings with BES Server's vast library of policies

Progent's BlackBerry-premier engineers can also assist you to utilize BES Server to perform important tasks not available with the entry-level BES Server Express. These tasks include:

  • Install and manage BES Server's fault-tolerant infrastructure based on VMware
  • Deploy BlackBerry smartphones wirelessly
  • Establish custom administration roles
  • Monitor and report on the overall health of your BlackBerry solution

Professional RIM BlackBerry Technical Support Offered Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are available by phone to deliver prompt assistance to businesses in the Scottsdale area or anywhere in Arizona. Progent's seasoned remote consulting experts have helped IT organizations solve computer problems and cut IT service expenses in every state in the country and established a large base of loyal clients. (See Progent's customer testimonials.)

Progent offers online assistance for a wide array of issues associated with BlackBerry software and devices such as wireless synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and improving mobile security. Major RIM BlackBerry credentials awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Support Specialist can help your company to perform basic technical functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters, modifying user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email solution. Progent's certified experts can also help you to resolve a broad array of issues concerning synchronization, device detection, messaging consistency, web browsing, wireless connections, IM, workstation software installation, and Desktop Redirector.

As a top innovator in providing countrywide online technical assistance for small office IT networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile support costs low and, by solving problems promptly, maximizes the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can help you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run important procedures including troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone clients, activating passwords, configuring wireless program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also show you how to use management software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise system and help you to define and install appropriate security options.

Progent's certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Exchange Server.

Contact Progent for Support from a RIM BlackBerry-Certified Consultant
If you wish to contact Progent about professional support for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.



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