Consulting Support for BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry wireless PDAs were at one time among the most successful solutions for maintaining location-independent access to email, scheduling, web programs, and other vital business information. Progent can provide Scottsdale, Arizona companies support from BlackBerry-premier professionals who can assist companies to maintain existing BlackBerry environments or migrate efficiently to a current smartphone solution.

As the complexity of small company IT technology has increased, and as the demand for world-class protection, dependability, and recoverability has become the norm for companies regardless of size, effective integration and support of RIM BlackBerry technology has grown increasingly difficult. To address issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small organizations frequently resort to outside support professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry environments affordably and effectively, eliminating the necessity for an internal BlackBerry technology specialist and reducing the expense and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This breadth of experience, combined with Progent's efficient online support model, gives small companies an affordable alternative for incorporating RIM BlackBerry technology seamlessly into their information system.

Progent's experts can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and messaging systems operate efficiently with BlackBerry BES Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft software, configure easy-to-use management tools so you can track and control BlackBerry devices throughout your business, define security policies that are right for your business, develop custom wireless applications, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered rapidly and safely.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Onsite IT Consulting
Progent locations in Phoenix Metro Area

City Address Phone Link
Chandler 2925 E Riggs Rd
Chandler, AZ 85249
480-530-0566 Chandler Network Support Services
Glendale 5350 W Bell Rd
Glendale, AZ 85308
623-321-5101 Glendale Network Support Services
Mesa 625 W Southern Avenue, Suite E
Mesa, AZ 85210
480-530-0404 Mesa Network Support Services
Phoenix 1 N 1st Street
Phoenix, AZ 85004
480-666-8967 Phoenix Network Support Services
Scottsdale 17470 N Pacesetter Way
Scottsdale, AZ 85255
678-899-6420 Scottsdale Network Support Services


BlackBerry BES Server Technical Services
The BlackBerry Enterprise Server (BES) offers companies a single and secure mechanism for integrating BlackBerry smartphones into their email, groupware, and software application environment. BlackBerry BES Server enables mobile BlackBerry clients to access Microsoft Exchange Server, Lotus, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to achieve data consistency for collaborative programs such a schedules, contact lists, tasks, instant messaging, and custom business programs. Thanks to BlackBerry BES Server integration with Microsoft Exchange, users carrying BlackBerry handsets have push-based access to Exchange messages as well as to IM-capable software through Microsoft Office Live Communications Server and Lync Server 2010 support.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-premier consultants can show you how to design, configure, and support BlackBerry Enterprise Server so that you maximize the efficiency of BlackBerry clients, streamline the management of a BlackBerry solution, and reduce the cost of maintaining a mobile workforce.

Progent's Remote BlackBerry-certified Support is Fast and Economical
For businesses in Scottsdale, Arizona who need fast and economical help from an authorized RIM BlackBerry support expert, Progent delivers efficient remote assistance from a veteran network support team who have delivered network solutions to organizations in every state in the United States. (See Progent's customer testimonials.)

Online support avoids travel expense and lets engineers solve problems quickly, allowing you to minimize lost productivity. Progent's RIM BlackBerry specialists have earned certifications in the entire range of BlackBerry technologies and offer expert support in fields including troubleshooting synchronization problems, setting up BlackBerry Enterprise Server, and creating a secure, fault-tolerant system infrastructure for RIM BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can help your company to perform common technical operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters and auto-signature, changing user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned experts can also assist you to troubleshoot a wide array of problems concerning synchronization, device recognition, messaging reconciliation, web browsing, mobile connectivity, Instant Messaging, workstation software configuration, and Desktop Redirector.

As a top innovator in providing nationwide online technical assistance for small office networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless technical support costs at a minimum and, by resolving problems promptly, improves the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can assist you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical tasks including resolving enterprise activation problems, adding and deleting BlackBerry device clients, activating passwords, implementing wireless software loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry engineers can also show you how to use management tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can explain the role of IT policies in the BlackBerry Enterprise system and assist your company to select and install sensible security options.

Progent's certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Microsoft Exchange Server.

Call or Email Progent for Assistance from a BlackBerry-Certified Specialist
In order to contact Progent about professional help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.



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    Progent's Windows consulting experts can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Remote and onsite assessment and migration support for Windows 10 offered by Progent include ROI analysis, project management, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile management and synchronization, telecommuter access, security and compliance, automated provisioning and management, network infrastructure design, Wi-Fi support, business continuity planning, group and personal training for IT support personnel and end users, and ongoing Call Center support services.

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    Progentís data center support services are designed for businesses with equipment housed at Internet Data Centers or data center colo hosting sites and requiring timely on-site assistance at the colo facility plus off-site support from Microsoft and Cisco Premier experts. Progent provides a complete array of data center and IDC and colocation support services such as network architecture evaluation, Windows and UNIX server integration and maintenance, tech support for server and communications networking, development and installation of non-stop configurations, architecting and deploying layered security defenses, firewall integration and troubleshooting, configuring load balancing solutions, and planning high-availability server and storage cluster systems.

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    Online Support Aironet 1800 Access Point

    Progent's Cisco certified wireless networking consultants offer economical online and on-premises support for end-of-life and current 802.11ac Aironet wireless access points and Progent can assist you to design and maintain Wi-Fi environments that incorporate indoor and outdoor/ruggedized Aironet access points.

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    Progent's certified Office Excel and Office 365 Excel application consultants can provide a broad range of online services to assist you to plan, develop, pilot test, install, manage, and troubleshoot business applications powered by any release of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist your business to move your current Excel applications to the newest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Google Android smartphones and tablets, and fix compatibility issues between various versions of Excel. Progent can provide as-needed support to organizations who need a quick fix to a stubborn issue associated with Office Excel and Progent also offers comprehensive project management support for upgrading or creating mission-critical applications built on Excel. Progent's affordable webinar training classes for Office Excel can be customized to address the special requirements of individual users or groups.

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    Remote Service Reporting Integration Support

    Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all billed services. Unlike many freelance consultants or local support firms who provide minimal documentation or specifics of tasks performed, every service provided by Progent is tracked by full documentation. Every Progent staff member has access to the service documentation transmitted by every consultant to every customer. The discipline of documenting and organizing support activity allows more efficient service and eliminates a slew of typical misfortunes such as when a support client is effectively held captive to a consultant who wonít let go of vital service information.

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    Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the top client satisfaction and are afforded the tightest working relationship with Microsoft. The knowledge, skills, and dedication required to achieve the status of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to offer your business more complete technical solutions for your information network.

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    Configuration Manager automates software deployment across multiple sites, centralizes compliance settings control, inventories network assets, protects against company data leakage, provides network health monitoring, allows secure end-user self service, and offers a single point of control for administering mixed-operating system networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration specialists can assist you with any aspect of designing, implementing, using and repairing a System Center Configuration Manager deployment for local, cloud-based, or hybrid environments.

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    Progent's certified Microsoft Office Word and Office 365 Word experts can provide a wide range of economical online support services to help your organization to manage and troubleshoot your existing Microsoft Office Word solution or assist you to move to a newer version of Office Word. Support available from Progent's experts include VBA programming, identifying and resolving compatibility problems between various versions of Office Word, interfacing Word with different Office applications such as Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud connectivity, security consulting, smart phone and tablet synchronization, and online training tailored for individuals or groups.

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    Remote management cards give network administrators complete control over a server without the requirement for a personal visit. Using remote server management cards, all console screen data plus keyboard and mouse functionality are transferred to an off-site session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified engineers can assist you to design, deploy, and manage a high-availability business network that incorporates remote server management cards and Progent can use these remote server management cards to provide efficient remote technical assistance. Progent is familiar with a variety of remote server management cards including Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.

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