Consulting and Technical Support for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry mobile smartphones were once among the most successful solutions for maintaining anytime-anywhere connectivity to email, scheduling, web applications, and other critical business data. Progent can provide Scottsdale, Arizona companies the services of BlackBerry-certified professionals who can assist organizations to manage existing BlackBerry deployments or transition efficiently to a modern mobile platform.

As the complexity of small company IT technology has increased, and as the demand for world-class protection, dependability, and recoverability has become the norm for companies of all sizes, successful deployment and support of BlackBerry solutions has grown more difficult. To handle issues like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small businesses often resort to outside consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based environments economically and efficiently, eliminating the need for an in-house BlackBerry solutions expert and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's efficient online support model, provides small companies an affordable alternative for integrating RIM BlackBerry technology seamlessly into their business information network.

Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft technology, configure streamlined management tools so you can monitor and support BlackBerry devices throughout your company, recommend security policies that are right for your company, customize wireless software, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered rapidly and thoroughly.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Onsite IT Consulting
Progent locations in Phoenix Metro Area

City Address Phone Link
Chandler 2925 E Riggs Rd
Chandler, AZ 85249
United States
(480) 530-0566 Chandler Network Support Services
Glendale 5350 W Bell Rd
Glendale, AZ 85308
United States
(623) 321-5101 Glendale Network Support Services
Mesa 625 W Southern Avenue, Suite E
Mesa, AZ 85210
United States
(480) 530-0404 Mesa Network Support Services
Phoenix 1 N 1st Street
Phoenix, AZ 85004
United States
(480) 666-8967 Phoenix Network Support Services
Scottsdale 17470 N Pacesetter Way
Scottsdale, AZ 85255
United States
(678) 899-6420 Scottsdale Network Support Services


Technical Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies administration and support of BlackBerry devices, providing a centralized platform for controlling key tasks such as device deployment, updates, and deactivation and also offering a solid foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) supports transparent integration between Exchange, Groupwise, or Domino messaging servers and BlackBerry smartphones and supports wireless synchronization.

BlackBerry Enterprise Server Troubleshooting Assistance

BlackBerry BES Server offers a variety of data protection options starting with advanced data encryption of information transmitted between a BlackBerry smartphone and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits great flexibility in selecting degrees of protection to match the specific needs of your mobile network. Progent's BlackBerry authorized engineers can help you to choose advanced security features and activate them wirelessly. Examples of these wirelessly configurable security settings are:

  • Lock down a BlackBerry device
  • Wipe information from a lost device
  • Disable Bluetooth
  • Enable built-in protection against malicious attacks

BlackBerry BES Server also offers versatility in selecting mechanisms to keep users from installing or executing unsecure or prohibited software. Progent can assist you to choose protective processes like:

  • List exactly which applications are permitted on the device
  • Prevent third-party programs from allocating persistent storage on the device
  • Select what resources external software can access on the BlackBerry smartphone
  • Restrict the kinds of access third-party software running on the BlackBerry device can establish
  • Block all external applications from being installed or executed on the device

Professional RIM BlackBerry Technical Support Services Available Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are accessible online to provide prompt assistance to businesses in the Scottsdale region or anywhere in Arizona. Progent's seasoned remote consulting experts have helped IT organizations resolve network issues and reduce IT service costs in each state in the United States and built a substantial following of loyal clients. (See Progent's customer testimonials.)

Progent offers remote help for a broad selection of technologies associated with BlackBerry software and devices such as wireless synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server, and improving mobile security. Important BlackBerry certifications earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmA Progent BlackBerry Certified Support Specialist can help your company to carry out common support functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, changing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company email software. Progent's certified service professionals can also assist your business to troubleshoot a broad range of issues concerning synchronization, device detection, messaging consistency, web access, wireless connections, IM, PC software configuration, and Desktop Redirector.

As a leader in providing nationwide online technical assistance for small office IT networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile technical support costs low and, by resolving problems quickly, improves the output of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, troubleshoot, and produce documentation for a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and technology requirements assessment, system design, roll-out strategy and implementation, performance optimization, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional goals and to design a wireless system that fits within your IT budget and supports your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to support a BlackBerry Enterprise Server, assist you to decide which management approach and hardware products match your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions concerning alternatives for software editions, processors and mass storage, network architecture, and application set up.

To maximize system protection, Progent's BlackBerry consultant can help your company to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security engineers to perform network-wide security vulnerability and compliance validation and suggest improvements to account for your BlackBerry environment.

Call or Email Progent for Support from a BlackBerry-Certified Consultant
In order to get in touch with Progent about professional help for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.



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    ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates and monitors your backup processes and enables fast recovery of vital data, apps and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR specialists can provide world-class support to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical information.

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    Windows Hyper-V 2016 utilizes core features first developed for and proven on Azure, one of the world's largest public clouds. This pedigree significantly enhances the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing data security, uptime, scale, manageability, reliability and recoverability. Progent's Microsoft-certified consultants can help you to assess the advantages of Hyper-V 2016 for your business, set up pilot systems to verify the ability of Hyper-V 2016 to run your vital applications, plan an efficient network architecture for a cloud-centric or hybrid deployment, create and execute a smooth migration plan, educate your IT management and technical support personnel, and provide as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 investment delivers maximum business benefit.

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    Progent's Wi-Fi site survey services make it easy to plan, deploy and troubleshoot a Wi-Fi network customized for your facilities, offering your business a wireless solution that has the reception, performance, capacity, data protection, and roaming capability your company needs.


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