Fast Remote Technical Support for Scottsdale Arizona Computer Networks
Immediate Online Technical Support for Scottsdale SystemsFor businesses in Scottsdale Arizona, Progent offers online help for computer systems based on any mix of Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier consulting experts have delivered online troubleshooting to businesses in all 50 states in the United States. (Refer to recommendations from Progent's customers.) In addition, Progent can furnish the consultation services of Cisco CCIE-qualified engineers to solve challenging infrastructure problems, as well as the assistance of CISA and CISSP-accredited cybersecurity experts to handle high-level security architecture and diagnostic issues.

Progent's online technical support engineers provide excellent leverage due to the fact that they have the real-world experience and have access to the advanced tools required to resolve the majority of network issues quickly. Efficient support reduces immediate expenses because service calls accumulate minimal chargeable minutes. Online help also avoids the cost of dispatching an engineer to your site. Your organization benefits even more with indirect expenses by minimizing or avoiding network outages and related costs due to business disruption, disgruntled customers and vendors, unproductive workers, and distracted executives. Progent's advanced remote consulting know-how is especially valuable in environments that depend on public clouds for vital infrastructure or software such as Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises tech support may not be an option.

Progent's pricing model for online support is structured to leverage your network support dollar. Progent charges by the minute for phone assistance, so you pay only for the support that you receive. In contrast to typical online service organizations, Progent imposes no startup surcharge or minimum fees. Progent's one-minute granularity and simple model for billing do away with situations where speedy. minor solutions manage to end up as substantial invoices. Progent's penchant for disposing of problems quickly means your business spends less cash.

Progent's Remote Consulting and Technical Support Expertise
Over the years, Progent has mastered an array of customized technologies and field-proven methodologies which ensure the highest degree of effectiveness for remote engineering help and repair for computer networks of all sizes. Progent offers secure Virtual Private Network support for VPN gateways from a variety of leading vendors such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN connectivity permits the staff of Progent's remote service group to connect to your network remotely without breaching corporate security.

Progent's advanced service reporting system stores detailed records of all service that Progent's clients have received. Progent's team service personnel have the benefit of the records of all help rendered to every client by every Progent consultant. This database of issues and responses is structured as a readily searchable proprietary knowledge base that enables Progent's online technical engineers to communicate their knowledge company-wide to make sure that the quality of Progent's technical support grows over time. Progent's extensive list of certifications and working relationships with key technology companies including Cisco and Microsoft make available additional extensive technical support knowledge bases and allow priority response from manufacturers' internal support staff so Progent's online consulting experts can come up with the most efficient resolutions promptly.

Online services available from Progent to clients in Scottsdale Arizona include:

ProSight Flat-rate Managed Services for Small and Mid-size Organizations
Progent offers a family of low-cost, fixed-price services intended to allow small and mid-size organizations to utilize the same advanced IT solutions used by many of the industry's top corporations. The ProSight line of network monitoring and management services covers all critical aspects of information technology including email protection, threat defense based on machine leaning, automated backup and disaster recovery, network infrastructure management, VM cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior machine learning technology to guard endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily evade traditional signature-based AV tools. ProSight ASM safeguards local and cloud resources and provides a unified platform to manage the complete malware attack lifecycle including blocking, detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth security for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge tools packaged within a single agent accessible from a unified control. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP deployment that meets your organization's unique needs and that helps you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require immediate action. Progent's consultants can also help your company to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows fast restoration of vital files, applications and VMs that have become unavailable or corrupted as a result of hardware failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's cloud backup consultants can deliver world-class expertise to set up ProSight DPS to be compliant with regulatory requirements like HIPAA, FIRPA, and PCI and, when needed, can assist you to restore your business-critical data. Learn more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading information security companies to deliver centralized control and world-class protection for your inbound and outbound email. The powerful architecture of Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that stays within your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, reconfigure and debug their connectivity appliances like switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network maps are always current, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when issues are detected. By automating tedious management and troubleshooting processes, WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, finding appliances that require important software patches, or isolating performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the health of critical assets that drive your business network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT personnel and your assigned Progent engineering consultant so any potential problems can be resolved before they can impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's IT support experts. With the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Because the system is virtualized, it can be moved immediately to a different hosting environment without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and protect information related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can eliminate as much as 50% of time wasted searching for vital information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to obtain an objective evaluation of the overall health of their IT system. Powered by some of the leading remote monitoring and management tools in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the deployment of your core infrastructure devices adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI like a cleaner Active Directory (AD) environment. Both versions also include a year of advanced remote network monitoring and management (RMM). Benefits can include simpler network management, improved compliance with information security requirements, more efficient utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and less downtime. Learn more about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief phone interview with a Progent information assurance consultant. The fact-finding interview is intended to assess your company's preparedness to block or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to collect information concerning your current AV defense and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective security and backup environment that meets your business needs. For details, see The ProSight Ransomware Preparedness Report Service.

Additional Support Services Available from Progent
Progent can provide the services of world-class remote consulting experts for contract IT projects. Billing rates for longer-term consulting tasks are determined based on the level of expertise of the engineers involved. Progent's background in these important areas of information technology enables customers to complete critical projects within budget and on time. Progent's special online consulting services include:

  • Call Center Services
    Progent's Call Center support alternatives for businesses with environments based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk services, co-managed Help Desk support services, and Help Desk consulting. Progent's Standard Help Desk Services provide smaller businesses a comprehensive solution that handles all facets of online desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Progent offers call desk services at a significant discount from Progent's regular desktop support rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve the most issues.

    Progentís Co-managed Help Desk services allow your business to share the load for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progentís shared Help Desk service is an advanced service desk solution based on the top PSA tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.

    Progent's Help Desk team of experienced network consultants offers your computer users in Scottsdale Arizona rapid assistance from an efficient technical support resource with substantial background providing phone help and remote diagnostics for computer environments powered by Microsoft, Cisco, macOS and OS X, or UNIX/Linux components. Progent's mission is to earn the Help Desk recognition as a key enabler of business efficiency, and Progent's policy is to solve rather than just document IT problems.

  • Applications Support: Training, Programming, and Problem Solving
    Progent's Applications Experts Team can supply phone-based and in-depth engineering expertise and training in specific application areas such as Enterprise Requirements Planning, MRP, custom programming for accounting packages, and CRM. Progent also can deliver expertise, customization, and training for popular Microsoft business applications including Microsoft CRM, Microsoft Project, Office 365 Word, and Office 365 Excel. To read additional information on Progent's consulting, customization, and training offerings, go to Progent's Applications Experts Team.

  • Centralized and Automated Management of Hybrid Cloud Environments
    Microsoft System Center 2016 unifies and automates the administration of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10 clients; cohesive management of heterogeneous networks that incorporate Linux, Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants can provide advanced remote and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to plan and configure a new implementation of System Center 2016, extend or optimize your current one, upgrade smoothly from a previous version of System Center, or debug your System Center solution.

  • Remote Hybrid Network Monitoring Support
    Progent offers businesses in Scottsdale Arizona online IT infrastructure monitoring and reporting by providing System Center Operations Manager (SCOM) consulting services and Microsoft System Center 2012 Operations Manager support. Progent can adapt SCOM to fit your environment so that your network support is proactive rather than reactive. By detecting possible problems before they cause downtime, remote monitoring can avoid inconvenient and expensive network crises. Progent can also deploy server and infrastructure monitoring tools such as Nagios and MRTG to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X systems, Microsoft Windows networks, or systems based on a mix of platforms.
How Your Scottsdale Company Can Contact Progent's Online Support Professionals
To contact Progent about emergency online expertise with Windows, Apple macOS and OS X, or Linux environments, visit Progent's Urgent Online Help, call 1-800-993-9400, or see Contact Progent. For companies and startups in Scottsdale Arizona, Progent's phone-based computer support specialists can deliver expert and affordable IT help the moment your organization needs it. Long experience offering online tech support has earned Microsoft Partner status for Progent's consulting experts and has allowed Progent to acquire world-class troubleshooting capability and to refine remote connectivity technology to solve computer problems quickly while avoiding the cost and lost productivity that comes with on-premises service calls.

Even if your Scottsdale office deals with a local independent support technician or employs an in-house organization that can handle typical computer problems, Progentís Microsoft and Cisco certified consultants are available to provide a convenient and transparent virtual extension of your on-site resources for situations when your usual service personnel either lack the bandwidth or the expertise to handle sudden system emergencies or especially tough integration problems.

Benefits of Progent's IT Support for Organizations in Scottsdale Arizona
Progent's remote support services allow your Scottsdale organization to realize the advantages of immediate, enterprise-class network support without the cost of maintaining an in-house IT organization. Your information system will derive added strategic worth by becoming increasingly available, productive, and secure. Benefits to your business include:

  • Convenient virtual extension of your local IT resources
    For most companies in Scottsdale Arizona, local network support resources, whether consisting of freelance consultants or an internal maintenance staff, can deal with typical network problems. On the other hand, IT crises may occur when your regular resources are overstretched or unavailable, and some trouble may involve IT products that is unfamiliar to your onsite service people. In these situations, Progent's online support professionals offer a convenient, fast, and budget-friendly way to augment your regular help and to pass on useful information to increase your ability to resolve future problems in-house.

  • Reduced Reliance on Freelance Service Providers
    For IT maintenance, smaller offices often rely on individual freelance consultants. While independent service people have less overhead than big consulting companies and can afford to charge marginally less, they are often stretched too thin, making it difficult to respond rapidly to urgent situations. If a freelance consultant is busy with another customer, ill, on a trip, or in class, the lack of reserve help may force your company to wait for assistance during an emergency. As your network grows, network unavailability and trouble with vital software become more expensive. The budget you thought you were saving on an independent can be consumed fast by reduced productivity. Progent provides an on-call source of backup service expertise to make sure your network is always available.

  • Create a Scalable Foundation for Seamless Growth
    Businesses often begin with an information architecture created on a shoestring budget. Without a robust infrastructure, slap-dash fixes can get piled on top of a shaky foundation. As a company grows, stability and expandability problems can hinder the success of the business. These badly designed environments need careful analysis, smart strategic planning, and broad-based IT expertise to upgrade to a network architecture that can deliver the stable foundation to meet vital business requirements and ease downstream expansion.

  • Work with Problem Solvers Rather Than Technology Resellers
    Smaller organizations require guidance and technical education to negotiate an increasingly complicated maze of technology alternatives available for promoting business growth and enhancing efficiency. These companies do not need a computer consultant who is trying to sell a specific vendor's products. IT consulting and product sales can lead to a situation where the proposed solution is designed around a predetermined product instead of the true needs of a business. Progent avoids these conflicts of interest by selling just services rather than products. This enables Progent to match IT expertise with the real needs of clients.

How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's head count, breadth of technical expertise, fine tuned remote support tools, and familiarity with corporate IT enable offices to escape the limitations associated with exclusive dependence on smaller consulting organizations, individual freelance consultants, or limited in-house resources.

Progent stands out by offering:

How Does Our Company Start Getting Remote Network Support from Progent?
To get started with Progent's Nationwide Remote Support services or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for network help, go to Immediate Technical Support.

An index of content::

  • 24-7 ProSight Managed Services Specialist Ransomware Recovery Specialist

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    Progent's Microsoft-authorized consultants can help you rationalize the economic justification for implementing SharePoint 2007, advise you on the appropriate version of Microsoft SharePoint Server for your circumstances, provide setup and deployment services, help you to set up MS SQL Server as a supporting DBM, improve your network integrity, integrate your off-the-shelf and customized application software to operate with SharePoint Portal Server 2007, develop a comprehensive security strategy that incorporates portal technology, and provide troubleshooting and Help Desk services.

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    Progent's productive atmosphere will make you a better consultant by enhancing your technical knowledge and increasing the satisfaction of your clients. Progent delivers this commitment by recruiting the top professional experts for you to operate with, offering a state-of-the-art system architecture, running proprietary software tools to enable the highest level of service, and by streamlining proven business structures for finding and maintaining customers.

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    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map out, track, enhance and troubleshoot their networking hardware such as routers, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network maps are kept current, copies and displays the configuration information of virtually all devices on your network, monitors performance, and sends notices when problems are detected. By automating time-consuming management processes, WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, finding appliances that require critical software patches, or isolating performance issues.

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    Largest Small Business WAP131 Network Engineer

    Progent's Cisco-certified Wi-Fi technology experts can assist you to configure, administer, and debug Cisco Small Business Wi-Fi APs.

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  • Palo Alto Networks WildFire Cybersecurity Tech Services
    Palo Alto Networks VPN Auditor

    Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks firewall appliances to provide a next-generation security solution that extends across your on-premises and cloud assets and protects any user anywhere with any endpoint device.

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    FreeBSD Tech Expert

    Progent's UNIX platform support services provide small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience offers you a convenient one-stop source to help you create and maintain a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE, Debian-GNU and Mandrake.

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  • Microsoft Dynamics GP Application Consultant
    Dynamics GP Development Professionals

    Progent's expert application designers and programmers can assist your business to build enhancements to Microsoft GP/Great Plains that address the unique requirement of your business without losing the advantages of seamless Windows integration and connectivity. Progent can also provide help with a range of software development technologies that can be used to build integrations with Microsoft GP/Great Plains. These integration tools include Dexterity, Modifier, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.

  • Edge Routers Consultant Services ISR Router Computer Consultants

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    24/7/365 ProSight Hosting for Virtual Servers Professionals

    Progent's ProSight Virtual Hosting service provides complete hosting of a small company's servers in a solution that gives the highest degree of dependability and scalability and is in addition simple to transfer to any data center. ProSight Virtual Hosting services are based upon proven virtualization technologies that allow small and midsize companies with mixed- platform IT systems to economize significantly on the costs of capital investments, system maintenance, and IT management while benefiting from world-class fault tolerance and an unmatched level of vendor independence.

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  • Network Security Scan Consultancy
    Specialists Network Security Inventory

    Progent offers small businesses a pair of low-cost network security evaluation scanning packages that include, for a set fee, remotely administered scans of your security profile which are analyzed by certified security specialists who assess the results of the scan, present unbiased summaries of your current security vulnerability, and offer recommendations for enhancements. Progent offers two non-overlapping security evaluation scanning packages for external and internal scanning that are priced to meet the restricted budgets of small companies while offering enterprise-class assessments of your network's vulnerability to attack.

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  • WatchGuard SSL VPN Consulting Services
    Security Audits WatchGuard Firebox M370 Firewall

    Progent provides support services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that fits your network security requirements and budget. Progent can assist you to manage outdated WatchGuard firewalls or migrate smoothly to modern WatchGuard firewalls.

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  • IT Consultant Exchange 2013 Performance Tuning
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    Exchange Server 2013 includes major improvements to the capabilities of its predecessor Exchange 2010 and introduces powerful new features as well as a redesigned architecture. These enhancements favorably impact key facets of IT such as ease of administration, availability, security and compliance, cost of ownership, collaboration, scalability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the possible business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and deployment plan, and educate your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide affordable online consulting and management services for Microsoft Exchange 2013.

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    Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop collaboration, as well as VoIP and traditional PSTN telephony. Microsoft Lync 2010 can enhance the functionality of Exchange, SharePoint and Office or cloud-based Office 365 and streamlines administration through integration with Windows AD. Lync can also reduce capital and operational costs by eliminating VoIP hardware and subscription services, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified IM and Presence experts offer remote and on-premises support services to assist you to maintain and troubleshoot your current Lync 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist your organization to design and execute an efficient Skype for Business migration.

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  • Microsoft Exchange 2007 Consultant Services
    Professionals Exchange 2007 Server

    Progent's expert consultants can help you design and deploy an efficient in-place Microsoft Exchange 2007 migration plan that minimizes productivity downtime, reduces long-term support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-site upgrades, Progent has the experience to complete your move rapidly and affordably. Progent's Microsoft Exchange 2007 support, repair, and design offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Exchange 2007 Server.

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  • Largest Microsoft Certified Professionals Windows 10 MDT
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    Progent's Windows consultants can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Windows. Online and onsite evaluation and upgrade services for Microsoft Windows 10 offered by Progent include Return on Investment analysis, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, teleworker access, security and compliance, streamlined deployment and management, network optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support staff and users, and post-migration Call Center support services.

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    Microsoft supports seamless hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange systems. This permits you to have certain mailboxes hosted on your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver occasional expertise to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is successfully completed on time and on budget.

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    Progentís Microsoft-certified consultants provide small and medium size companies enterprise-class consulting services for Systems Management Server 2003 and System Center Configuration Manager 2007, Microsoft's solutions for update and configuration automation. Configuration Manager is Microsoft's new name for the change management solution formerly called SMS Server. Configuration Manager offers a variety of enhancements to SMS Server including full automation, built-in Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progentís certified engineers can show you how to use Systems Management Server or Configuration Manager effectively for automated operating system and application software deployment, security patch control, application tracking, and licensing reconciliation. Progent's consultants can also help you to migrate efficiently from SMS Server to Configuration Manager.

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    Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level platform that enables small organizations to make the move from the traditional stand-alone in-house datacenter to the modern hybrid computing model that includes local and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified consultants offer cost-effective remote consulting and troubleshooting for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to assess the possible business benefits of moving to Windows Server Essentials and implementing a hybrid on-premises/cloud design for your computing ecosystem. Progent can provide comprehensive project management to help you plan and execute a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent also offers as-needed consulting, troubleshooting, and training.

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    Progent's Microsoft-certified engineers can help you plan, document, implement, administer, and repair a network-wide move to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit environment to make sure it supports all of the key 32-bit applications which you want to retain plus the new 64-bit versions of applications you plan to install.

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    Progent's Microsoft-certified SQL Server 2017 consultants can assist you to evaluate the business advantages of upgrading to SQL Server 2017 and can assist your organization to plan and carry out a smooth migration of your databases and applications to any deployment model including onsite, cloud-based, or hybrid. Progent's SQL Server experts offer online or onsite support ranging from as-needed architecture review or debugging to comprehensive project management to make sure your SQL Server 2017 project is carried out on time and on budget.

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    Progent's Linux support services provide small and mid-size companies and developers help with managing and maintaining Linux systems that coexist with Microsoft-powered networks. Progent offers your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of expertise provides you with an easy single source to show you how to create and maintain a secure and robust mixed-platform network and communications solution that allows Linux and Microsoft interoperability by integrating Windows with major Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    Cisco's security and remote connectivity solutions for small to mid-size companies offer a complete range of manageable security hardware and software to let you protect your entire information system. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's professional staff of consultants includes field-proven engineers with Cisco's Certified Internetwork Expert (CCIE) and CCNP certifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that align best with your corporate objectives.

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    Progent's Linux support experts provide small and mid-size businesses and software developers support for managing and supporting Linux computers that run with Microsoft-powered networks. Progent offers your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad array of experience provides you with an easy one-stop source to help you create and manage a secure and robust cross-platform network and communications environment that allows Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

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    With Catalyst switches for small and mid-size businesses, Cisco enables companies to gain the full advantages of adding intelligent services into their networks. Cisco's switching product line allows you to deploy capabilities that make your network infrastructure highly robust to accommodate real-time needs, expandable to support growth, secure enough to guard confidential data, and capable of differentiating and controlling all traffic to optimize network operations. Progent's CCIE certified engineers can help you select and deploy Cisco Catalyst switches that make sense for your company. Also, Progent's CISM and CISA certified security specialists can show you how to create a comprehensive security policy and configure Catalyst switches so they powerfully enforce your security policies. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2950 switches, Cisco Catalyst 3750 switches, Catalyst 4900 switches, and Catalyst 6500 switches.

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    Progent can help you plan and implement an efficient migration to Dynamics GP so that you retain your information, improve your protection, modernize your analytics, take full advantage of Microsoft Office support, and reduce business disruption by designing and executing a smart migration plan. Progent can also help educate new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can improve your company reports and management analytics by offering Crystal Reports help, FRx assistance, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to create specialized business software and eCommerce programs that work transparently with Microsoft Dynamics GP.

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