Urgent Remote Help for Scottsdale Arizona UNIX or Linux NetworksFor small and midsize businesses located in Scottsdale Arizona, Progent offers technical support for networks based on UNIX or Linux or for environments that feature a mix of UNIX and Microsoft platforms. Progent has delivered online troubleshooting to businesses in every state in the United States. (Refer to Progent's client recommendations). Progent also offers the expertise of Cisco CCIE engineers for complex infrastructure problems, plus the services of CISA and CISSP-certified security consultants to help with high-level security design and business continuity planning.

Progent's online technical support engineers offer excellent value because they have the real-world experience and the advanced tools to resolve most information system issues quickly. Efficient support reduces immediate expenses since service calls take up a smaller number of chargeable consulting minutes. Online support also eliminates the cost of dispatching a consultant to your location. Your company benefits additionally with indirect costs by reducing or avoiding network outages and related losses resulting from business discontinuity, upset customers and vendors, unproductive employees, and distracted management.

Progent's pricing model for online help is structured to maximize the impact of your network support dollar. Progent charges per minute for telephone-based assistance, so you are billed only for the services that you receive. Unlike typical remote service companies, Progent asks for no initialization charge or minimum fees. Progent's one-minute granularity and clean model for billing prevent situations where speedy. minor fixes somehow end up as major invoices. Progent's skill at disposing of technical issues quickly translates into your company spending less money.

Progent's Remote Support Technologies
Over time, Progent has refined an array of optimized technologies and field-tested methodologies that allow the maximum level of effectiveness for remote technical support and repair for small business computer networks. Progent offers secure VPN support for gateways from multiple popular sources such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Checkpoint. Protected VPN technology enables the engineers of Progent's online support team to interface to your company's system without violating system security.

Progent's powerful customer support database system maintains comprehensive records describing the service that Progent's clients have been provided. Progent's team engineers have the benefit of the details of support delivered to every Progent client by every Progent engineer. This database of issues and resolutions is organized as a quickly searchable proprietary database that permits Progent's online support experts to share their knowledge company-wide to make sure that the efficiency of Progent's support grows over time. Progent's advanced accreditations and working relationships with key technology companies including Cisco and Microsoft make available additional vast technical support databases and permit fast access to manufacturers' in-house support staff with the result that Progent's remote consulting experts can find optimal resolutions quickly.

Start Receiving Remote UNIX, Linux, Sun Solaris, or macOS and OS X Computer Help from Progent
To get started with Progent's remote support in Scottsdale Arizona or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If your company has an urgent need for IT help, visit Immediate Urgent Support.

Online Network Support Services Offered Progent
Progent's phone-based technical support experts have advanced credentials in a comprehensive array of technologies. This broad scope of technical skills enables Progent's engineers to handle virtually any emergency likely to occur in a small or midsize business network. Certificates earned by Progent consultants in UNIX-family platforms include Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials earned by Progent technical support consultants include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, Voice Professional, CCDA and CCDP.

To help businesses with mixed-operating system networks, Progent also offers the support of engineers with high-level Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP network security specialists, and CISSP-ISSAP engineers.

Phone-based technical services available from Progent to customers in Scottsdale include:

  • UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
    Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based support services cover a wide range of computer technology including network architecture, email solutions, network and operational security, UNIX and Microsoft Windows coexistence, virtual server technologies for server hardware economization and simplified administration, and migration from older systems to the latest MS Windows or Linux-based environments. Progent's group-based approach to solving technical problems enables quick escalation, when required, to engineers with appropriate experience to handle challenging scenarios. This expedites solutions of urgent problems, minimizes network downtime, and cuts support costs.

    Progent's UNIX and Linux consultants can offer urgent phone-based assistance for diagnosing anomalies within UNIX/Linux systems based on popular versions of UNIX including:

    Major Linux platforms for which Progent can provide expertise include:
    • RedHat
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert (CCIE) for Complex Network Troubleshooting
    Cisco CCIE Engineers for Scottsdale ArizonaThe Cisco Certified Internetwork Expert certification is the top accreditation for networking professionals, and indicates a consultant's networking knowledge at the master level. Cisco CCIEs can handle the most difficult problems surrounding network infrastructure planning, integration, maintenance, protection, and problem solving. Cisco CCIEs operate closely with Cisco's in-house product support engineers in analyzing anomalies with IOS Software network management tools and developing workarounds or locating program updates. Cisco qualified CCIEs represent an excellent cost-effectiveness since their depth of experience allows them to resolve the most difficult problems quickly. In typical instances, less experienced engineers can struggle for many hours or even days with the same problems that a Cisco CCIE can fix in minutes. Few support firms make Cisco-qualified CCIEs available to help small and mid-size companies. Progent offers quick phone contact with a Cisco authorized CCIE so you can get timely assistance for serious network infrastructure problems that are impacting business efficiency but are outside the scope of your regular network support personnel. Progent's Cisco CCIE consultants can communicate with your computer system by means of sophisticated on-line support tools to perform efficient, safe, and affordable analysis and remediation. Progent's Cisco-qualified CCIEs can provide expertise in the entire range of Cisco's industry-leading selection of infrastructure appliances such as PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, VoIP phones and systems, Catalyst switches, plus Virtual Private Network (VPN) technology.

  • Certified Microsoft Windows Support
    Windows Support for Scottsdale ArizonaProgent's Microsoft-certified remote support experts can deliver network troubleshooting and IT support for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your business the expertise of consulting professionals who can assist you with a wide range of platform support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, MS Exchange 2019 Server integration, MS Exchange 2016 Server planning and deployment, Exchange 2013 consulting, Microsoft Exchange 2010 management, SharePoint Server 2016 migration and hybrid deployment consulting services, SharePoint Server 2019 planning and configuration, Microsoft Teams integration, Skype for Business Server migration consulting, Microsoft Lync Server 2013 management and Microsoft Office Communications Server upgrade, Forefront Threat Management Gateway management and ISA Server maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and development, and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring and reporting, Project Server and Server Online training, Small Business Server 2011 consulting, and Windows Essentials migration and cloud integration.

    Progent also can deliver a broad array of online PC desktop support such as Microsoft Windows 7 migration, preparing for to 64-bit workstation software, integrating Microsoft Office 2010, and streamlining desktop configuration.

  • CISSP and ISSAP Certified System Security Professionals
    CISSP Certified Network Security Professionals for Scottsdale ArizonaProgent's accredited CISM and CISSP security engineers can provide a range of system protection services that can bolster the protection of your UNIX/Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against assaults or help your business to recover quickly after a serious breach. Security consulting services available from Progent cover comprehensive security audits utilizing utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Metasploit and Hydra; rapid cleanup after malicious assaults; setting up firewalls; designing secure mechanisms for off-site and mobile connectivity; securing your messaging infrastructure from spam and directory harvest attacks; and initiating round-the-clock proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide expert online support to help businesses of all sizes integrate their information networks with leading public cloud platforms including Azure and Amazon AWS. Progent can assist your it team to design and manage cost-effective environments that support Windows and Linux systems and applications in either cloud-centric systems or in hybrid topologies that utilize local resources along with public clouds. To assist you to integrate public clouds with networks, Progent offers a variety of public cloud integration support services such as Office 365 integration with on-premises installations of Exchange, Azure hybrid cloud integration, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform (GCP) integration expertise. Progent has more than two decades of background delivering high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.
Additional Consulting Services Available from Progent
Progent can provide the skills of world-class online consulting experts for contract projects that small businesses frequently need. Progent's charges for longer-term development or consulting projects are determined according to the qualifications of the engineers assigned. Progent's experience with these special areas of information technology allows clients to complete critical projects economically and on time. Progent's project-based online engineering solutions include:
  • Help Desk Call Center Expertise
    Progent's Help Desk support programs for small organizations with environments that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Call Center operations consulting. Progent's Standard Help Desk Call Center support services are well suited for smaller companies who don't have the resources to build and maintain an in-house Help Desk but who require quick response from an effective Help Desk with professional telephone assistance as well as the technical depth to escalate complex tasks to advanced consultants.

    Progentís Help Desk sharing services make it possible for your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's large roster of seasoned desktop support technicians and matter experts (SMEs). Progentís Help Desk sharing service is a collaborative service desk solution built around the top professional services automation platform for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.

    Progent's Call Center consulting services can aid you in creating an effective new Help Desk or enhancing your established one, identifying or enhancing Help Desk application software to handle the unique needs of your business, or providing temporary online personnel to supplement your existing Help Desk Call Center resources to handle unusually busy situations such as software migrations, major upgrades, or installing brand new business software.

    Progent's Help Desk team of experienced information technology consultants offers your computer users in Scottsdale Arizona immediate communication with a large support resource with years of experience delivering phone consulting and online troubleshooting for IT systems based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's mission is to earn the Call Center the reputation as a solid driver of company success, and Progent's goal is to fix and not just annotate network issues.

  • Applications Services: Training, Customization, and Integration
    Progent's Applications Experts staff offers online professional engineering expertise and education in specific application areas such as ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also offers expertise, programming, and education for familiar Microsoft applications including Microsoft CRM, Office Project, Microsoft Office Word, and Excel. To read additional information concerning Progent's consulting, programming, and training services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.

    Progent's Apple Mac consultants can support the artistic facets of Macintosh environments by delivering phone-based help support and training in imaging, sound, and motion video. Progent's support professionals offer expertise in a variety of Apple Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and After Effects. Progent's Mac experts can also help you with specific procedures like scanning or digitizing audio/video or setting up an audio/video production lab.

    Remote Network Monitoring Support
    Progent can provide businesses in Scottsdale Arizona remote network monitoring services centered around Microsoft Operations Manager IT infrastructure monitoring and reporting, adapted by Progent to accommodate your environment so your computer support is proactive rather than reactive. By detecting possible issues before they expand into full-scale emergencies, proactive monitoring can avoid stressful and costly information system failures. Progent can also use system monitoring products such as Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or macOS and OS X networks, Microsoft systems, or environments that support multiple operating systems.

How Your Scottsdale Arizona Business Can Contact Progent's Online Technical Support Experts
To get in touch with Progent about emergency phone-based expertise with UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, visit Progent's Urgent Remote Support, call 1-800-993-9400, or visit Contact Progent.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Onsite IT Consulting
Progent locations in Phoenix Metro Area

City Address Phone Link
Chandler 2925 E Riggs Rd
Chandler, AZ 85249
United States
(480) 530-0566 Chandler Network Support Services
Glendale 5350 W Bell Rd
Glendale, AZ 85308
United States
(623) 321-5101 Glendale Network Support Services
Mesa 625 W Southern Avenue, Suite E
Mesa, AZ 85210
United States
(480) 530-0404 Mesa Network Support Services
Phoenix 1 N 1st Street
Phoenix, AZ 85004
United States
(480) 666-8967 Phoenix Network Support Services
Scottsdale 17470 N Pacesetter Way
Scottsdale, AZ 85255
United States
(678) 899-6420 Scottsdale Network Support Services




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    Microsoft System Center 2016 provides major improvements in the management of hybrid cloud networks through comprehensive support for Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting staff can provide advanced online and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new deployment of Microsoft System Center 2016, expand or optimize an existing one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center solution.

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    Progent's management team includes industry veterans with decades of background providing computer consulting services, troubleshooting, and long-term IT planning to businesses ranging in size from startups to global enterprises. Great support requires great personnel, and Progent is proud to have put together a management staff able to provide customers with the top service value available anywhere.

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    Windows Server 2019 Hybrid Configuration Network Consultant

    Progent's Microsoft-certified Windows Server 2019 consultants can help your company to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, performance, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.

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    Progent's expert support team can help you design and implement an efficient in-place Exchange Server 2003 migration strategy that avoids productivity downtime, simplifies ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multiple server or multi-site upgrades, Progent offers the background to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2003 help, repair, and consulting services include expertise with the configuration of outside vendor enhancements of Exchange Server 2003 that are in keeping with your business goals.

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    Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and troubleshoot a network-wide migration to 64-bit server and client operating systems and business applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the key 32-bit programs which you want to retain as well as the new 64-bit editions of software you wish to install.

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    SQL Server 2017 OLTP Computer Engineer

    Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business benefits of upgrading to SQL Server 2017 and can assist your organization to plan and implement a cost-effective migration of your databases and applications to any network model including onsite, cloud-based, or hybrid. Progent's SQL Server experts offer online or on-premises support services ranging from as-needed design assessment or debugging to comprehensive project management to make sure your SQL Server 2017 project is carried out on schedule and on budget.

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    Zero Downtime Clustered Servers Network Consultants

    Progent provides Windows 2003 Cluster Server consulting to help your company implement fault-tolerant clustered servers designed to provide 100% operation. Windows cluster servers for non-stop networks include Windows Cluster Server, SQL Cluster, and Microsoft Exchange Server Cluster. By helping you create zero-downtime server clustering environments around Windows Clustered Server 2003, Progentís Certified Windows professionals ensure that your zero-downtime clustered servers are set up to optimize the business advantage of your IT system.

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  • Support and Help SCCM 2016 and SQL Server 2016
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    System Center Configuration Manager 2016 automates software deployment at scale, simplifies compliance settings management, inventories network resources, protects against company data leakage, performs health reporting, allows safe end-user self service, and delivers a single point of control for administering mixed-OS networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud specialists can assist your organization with any facet of designing, implementing, using and troubleshooting a SCCM 2016 deployment for on-premises, cloud-based, or hybrid environments.

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  • Microsoft AD Consulting
    24-Hour Integration Active Directory Admin Center

    Progentís consultants can assist you to plan and carry out an efficient move from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid system that uses Azure AD Domain Services and Azure AD Connect to centralize identity services across on-premises and Azure resources.

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  • Email White Lists Consultant Services
    Email Policy Management Engineer

    Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide centralized management and comprehensive security for all your inbound and outbound email. The hybrid structure of ProSight Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's onsite gateway device provides a deeper layer of analysis for inbound email. For outbound email, the onsite gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall.

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    Network Consulting Microsoft Exchange

    Progent is among the most qualified IT consulting companies for designing email solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies get all the advantages of Exchange 2000 for common scenarios including upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 Server support.

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  • 24x7 Exchange Server 2000 Support and Setup
    Exchange Server 2000 Upgrade Engineer

    Progent is among the most qualified network support companies for integrating e-mail systems based on Microsoft Exchange 2000. Progent is skilled in helping small businesses derive the full advantages of Microsoft Exchange 2000 under common situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 administration.

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  • Setup and Support SCOM 2012 System Center Management Packs Remote Support
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  • Firepower Management Center Outsourcing
    Onsite Technical Support Cisco ASA firewall VPN

    Progent's Cisco-certified CCIE network experts can help your company to manage your legacy PIX or ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, tune, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services

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    Home Based Microsoft Consulting Open Positions

    Our compensation structure is built on contribution, so just like working as an independent contractor, your earnings are directly tied to your generated revenue. Certain of our consultants focus on quality of life and elect to consult at an easy pace, using our self-determined schedule to pursue individual enthusiasms like hiking, car racing, skiing, surfing, travel, or spending free time with family and acquaintances. Others use the opportunity to make big bucks through lots of work and extended days. Progent fully encourages both ends of the spectrum and everything in the middle.

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    Hybrid Office 365 integration Integration Services

    Progent can assist you to understand the many subscription plans available with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent offers expertise with multi-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also help your business to create and manage hybrid solutions that seamlessly integrate local and cloud-based products and services.

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  • Symantec Security Cybersecurity Contractors Symantec Security Firewall Support
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    Cisco ASA Firewall with Firepower Computer Consultants

    Cisco's Firepower Next Generation Firewalls deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized management of advanced security features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to design and carry out an efficient migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's cloud-based services to create and centrally manage IT environments that include local offices, data centers, private clouds and public clouds.

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    Online Help Remote Workforce Security

    Progent can help small and medium-size organizations to set up endpoint device security protection systems and deliver cleanup services needed to support at-home workers.

  • Top Rated Wireless Security Online Consulting Cisco wireless controller On-site Support
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    IT Consultants Fortinet Firewall Web Filtering

    Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in delivering best-in-class performance for SSL/TLS inspection. Progent's Fortinet firewall consultants can help you to deploy your Fortinet security appliances to protect your IT resources at the enterprise perimeter, within the data center, at branch locations, and at the cloud edge.

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    Progent's certified SonicWall firewall experts can show you how to integrate, maintain, and troubleshoot SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall firewalls into an end-to-end network protection solution and build security into your business operations.

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  • Windows 10 Edge Remote Support Services 24-7 Microsoft Windows 10 Configuration Manager Services

  • Exchange 2013 Integration On-site Technical Support
    Engineer Exchange 2013 Backup and Restore

    Microsoft Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features plus a redesigned structure. These improvements affect vital areas such as manageability, high availability (HA), security and compliance, operational costs, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the possible advantages of migrating to Microsoft Exchange Server 2013, create a cost-effective validation and deployment plan, and educate your IT staff to maintain your Exchange 2013 solution. Progent also offers ongoing online consulting and support and management for Exchange Server 2013.

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  • application Testing Lab Consultancy
    Herakles/QTS Test Lab Engineer

    The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for piloting line-of-business applications, developing efficient system upgrade methodologies, evaluating and tuning performance, designing or validating business continuity solutions, mitigating compatibility problems, and building training environments for new technologies. For Progent clients without sufficient internal resources to configure proper pilot systems, the lab cuts capital outlay and technical risk while keeping critical IT projects on schedule.

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