UNIX, Linux, Sun Solaris, Mac OS X Remote Emergency Help for
Scottsdale Enterprise and Small Business IT Network Systems
For small businesses located in Scottsdale or anywhere in the state of Arizona, Progent provides help for computer systems powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a mix of UNIX-family systems and Microsoft technology. Progent has delivered remote troubleshooting to businesses in every state in the United States. (See Progent's client recommendations). Progent also offers the consultation Cisco CCIE network specialists for complex connectivity problems, as well as the services of CISSP and CISM-accredited security engineers to handle high-level security architecture and disaster recovery preparedness.
Progent's online technical support engineers offer excellent value because they are equipped with the practical background and the sophisticated technology to solve most network issues rapidly. Efficient support reduces direct costs because service calls accumulate fewer billable consulting minutes. Remote support also avoids the expense of sending a consultant to your office. Your organization benefits even more with indirect expenses by minimizing or eliminating network downtime and associated costs due to business discontinuity, upset customers and vendors, unproductive workers, and de-focused management.
Progent's pricing model for remote help is designed to stretch your network support dollar. Progent charges per minute for telephone-based assistance, so you are invoiced only for the support that you actually get. Unlike many remote service organizations, Progent asks for no initialization fee or minimum job duration. Progent's one-minute billing unit and clean policy for pricing do away with scenarios where quick repairs somehow end up as big bills. Progent's skill at solving technical issues efficiently results in your business saving cash.
Progent's Online Technical Support Technologies
Over time, Progent has refined an arsenal of customized tools and proven processes which allow the maximum degree of efficiency for online help and repair for small and midsize business computer systems. Progent provides safe Virtual Private Network support for gateways from a variety of popular vendors such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Checkpoint. Protected VPN technology permits the engineers of Progent's remote service group to interface to your environment remotely without breaching system security.
Progent's powerful service database application keeps comprehensive histories for all service that Progent's clients have been provided. Progent's authorized service personnel have access to the records of assistance provided to each client by every engineer. This archive of anomalies and repairs is stored as an easily exploitable internal database that allows Progent's online support professionals to communicate their experiences company-wide to ensure that the effectiveness of Progent's support grows over time. Progent's high-level certifications and working associations with major industry leaders such as Cisco and Microsoft permit access to other vast technical support databases and permit priority response from vendors' in-house support staff so Progent's remote consulting experts are able to come up with the most efficient solutions in the least time.
Get Online UNIX/Linux, Solaris, or Apple macOS and OS X Technical Help from Progent
To access Progent's remote support in Scottsdale or anywhere in Arizona or to learn more about Progent's phone support options, contact Progent at
Online Network Support Services Offered Progent
Progent's remote technical service professionals possess certified skills in a comprehensive set of disciplines. This wide range of technical skills permits Progent's engineers to address practically any crisis likely to crop up in a small business information system. Certifications earned by Progent consultants in UNIX-family platforms include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications owned by Progent service engineers include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional (CCVP), and Design Professional.
To provide assistance to businesses with multi-OS networks, Progent also offers the support of engineers who have high-level Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include CISM Engineers, CISSP network security experts, and Information System Security Architecture Professional consultants.
Remote support services available from Progent to clients in Scottsdale and throughout the state of Arizona include:
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UNIX/Linux, Sun Solaris, and Apple macOS and OS X Expertise
Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based consulting services cover a broad array of information technology such as network infrastructure, messaging systems, system and process security, UNIX and Microsoft Windows integration, VMware products for server hardware economization and simplified administration, and transitioning from legacy systems to current Windows or Linux-based solutions. Progent's group-based methodology for resolving technical issues enables quick escalation, when required, to engineers with task-relevant experience to handle complex scenarios. This accelerates repair of urgent problems, reduces network downtime, and lowers support expense.Progent's UNIX/Linux support engineers can offer emergency phone-based help for diagnosing anomalies affecting UNIX/Linux systems based on leading variants of UNIX such as:
- macOS and OS X
- Sun Solaris
- IBM AIX Open UNIX
- HP-UX
- Berkeley UNIX (BSD)
- SCO UNIX
- SGI/Irix
- RedHat
- SUSE
- Debian-GNU
- Slackware
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Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) credential is the premier accreditation for network engineers, and indicates a consultant's technical skills at the master level. CCIEs can handle even the most complex challenges surrounding network infrastructure design, installation, administration, protection, and repair. Cisco qualified CCIEs can cooperate closely with Cisco's in-house support staff in analyzing anomalies with IOS network administration tools and coming up with workarounds or identifying program patches. Cisco CCIEs represent an excellent cost-effectiveness because their deep experience allows them to resolve the most intractable problems quickly. In many instances, less seasoned engineers can struggle for hours or even days with the same problems that a CCIE can resolve in a few minutes.
Few service providers make Cisco-qualified CCIEs available to assist small and medium sized companies. Progent offers fast telephone contact with a Cisco-qualified CCIE so you can get urgent support for serious network infrastructure issues that are hurting business efficiency but are outside the experience of your local IT service resources. Progent's CCIE engineers can communicate with your network via the latest remote support technology in order to provide fast, secure, and affordable analysis and repair.
Progent's CCIEs offer expertise in all of Cisco's industry-leading selection of connectivity products such as PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, VoIP phones and systems, Catalyst switches, plus Virtual Private Network (VPN) products.
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Authorized MS Windows Expertise
Progent's Microsoft-premier remote service engineers offer computer repair and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the expertise of support professionals who can assist you with a wide range of technology support services such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 installation,
MS Exchange 2019 planning and configuration,
MS Exchange Server 2016 migration, Exchange Server 2013 integration,
Microsoft Exchange Server 2010 maintenance,
SharePoint 2016 migration and hybrid integration support,
SharePoint Server 2019 design and integration,
Skype for Business Server planning and deployment support, Microsoft Lync Server 2013 integration and Microsoft Office Communications Server troubleshooting, Forefront Threat Management Gateway 2010 management and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
Systems Center Operations Manager network monitoring and reporting,
Project Server and Server Online training,
Small Business Server 2011 support, and
Windows Essentials cloud integration.
Progent also can deliver a wide range of online desktop support and troubleshooting services such as Microsoft Windows 7 migration support, preparing for to 64-bit workstation applications, integrating Office 2010, and automating desktop configuration.
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CISM and CISSP Certified System Security Specialists
Progent's qualified CISM and CISSP network security consultants offer a variety of security solutions to enhance the protection of your UNIX, Linux, Solaris, Apple Mac or Microsoft Windows network against assaults or assist your company to recover rapidly after a damaging penetration. Security solutions available from Progent include: thorough security analysis using tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds tools and Nikto; quick recovery from malicious attacks; integrating firewalls; establishing safe techniques for off-site and mobile communication; protecting your email system from viruses, spam and DHA attacks; and offering round-the-clock proactive monitoring.
- Hybrid Cloud Integration
Progent offers advanced online consulting to help companies of any size integrate their information networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and manage cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-based solutions or in hybrid topologies that utilize on-premises IT assets as well as cloud services. To assist you to incorporate cloud services with physical datacenters, Progent can provide a variety of public cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange, Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform integration expertise. Progent has over 20 years of background providing high-level consulting expertise online, and Progent can help you complete your cloud migration projects on schedule and affordably.
Progent offers the services of seasoned online consulting professionals for contract projects that small companies often need. Progent's charges for ongoing consulting tasks are determined according to the qualifications of the consultants required. Progent's experience with these special fields of computer technology enables customers to execute major projects within budget and on time. Progent's project-based remote consulting services include:
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Call Center Expertise
Progent's Call Center service offerings for small companies with environments that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk outsourcing, Virtual Help Desk support services, and Helpdesk process consulting. Progent's Standard Help Desk services are ideal for small businesses who lack the resources to build and maintain an in-house Help Desk Call Center but who want fast response from an effective Help Desk with professional phone support as well as the available expertise to escalate the most challenging tasks to advanced engineers.Progent’s Help Desk Co-management services allow your business to share responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's large roster of seasoned technical support technicians and matter experts (SMEs). Progent’s shared Help Desk service is a collaborative support solution based on the leading professional services automation platform for handling end-user service requests, ticketing, responsibility, status tracking, and reporting.
Progent's Help Desk consulting expertise can aid you in building an efficient new Help Desk or improving your established organization, selecting or enhancing Help Desk Call Center application software to address the special demands of your business, or adding occasional phone support staff to reinforce your in-house Call Center resources to handle high-demand events such as software transitions, mass upgrades, or installing brand new business software.
Progent's Help Desk Call Center team of seasoned information technology consultants provides your workers in Scottsdale or anywhere in the state of Arizona quick contact with a large network service resource with extensive background offering phone consulting and remote repair service for IT systems that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to earn the Help Desk Call Center perception as a key driver of company success, and Progent's policy is to fix instead of merely track technical issues.
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Business Applications Services: Education, Custom Development, and Integration
Progent's Applications Consulting Group provides remote and in-depth consulting support and training in specific business application fields including Enterprise Requirements Planning, MRP, customizing accounting packages, and CRM. Progent also offers consulting expertise, programming, and training for familiar Microsoft applications including Microsoft CRM, Microsoft Office Project, MS Word, and Microsoft Excel. For more on Progent's consulting, customization, and training services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.Progent's Mac consultants can support the creative facets of Mac computing by delivering remote help services and training in imaging, sound, and video. Progent's consultants offer expertise in a large selection of Macintosh programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also assist you with special jobs like scanning or digitizing audio or video or establishing an audio/video production lab.
Remote Network and Server Monitoring Support
Progent can provide businesses in Scottsdale, or anywhere in the state of Arizona, online computer system monitoring services based on MS System Center Operations Manager network monitoring and reporting, customized by Progent to fit your business so that your IT maintenance is proactive rather than reactive. By exposing potential trouble spots before they evolve into full-scale emergencies, proactive monitoring can head off stressful and costly service breakdowns. Progent can also utilize network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or Apple macOS and OS X environments, Windows networks, or environments that support a combination of OS platforms.
To contact Progent about urgent phone-based support with UNIX, Linux, Sun Solaris, or macOS and OS X computer systems, visit Progent's Emergency Remote Help, call
Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.
| City | Address | Phone | Link |
| Chandler | 1204 E Baseline Road Tempe, AZ 85283 |
480-530-0566 | Chandler Network Support Services |
| Phoenix | 668 North 44th Street, Suite 300 Phoenix, AZ 85008 |
480-666-8967 | Phoenix Network Support Services |
| Scottsdale | 17470 N Pacesetter Way Scottsdale, AZ 85255 |
678-899-6420 | Scottsdale Network Support Services |
- 24x7 Mandrake Linux, Solaris, UNIX Professional Scottsdale, AZ
- BlackBerry BPS Network Consulting Firm Cleveland
- Scottsdale, Maricopa County Mandrake Linux, Solaris, UNIX Support and Setup
- SQL Server 2014 Networking Organization Reno, NV
- Redhat Linux, Sun Solaris, UNIX Setup and Support
- SQL Server 2019 Small Office Computer Consultant Norfolk Virginia Beach
- Security Cybersecurity Group Brooklyn New York
- Ubuntu Linux, Solaris, UNIX Remote Support Scottsdale Tempe Paradise Valley
- Scottsdale Tempe Paradise Valley Technology Consulting Suse Linux, Solaris, UNIX
- Emergency Windows Small Business Computer Consulting Firm Thousand Oaks, Conejo Valley
- Slackware Linux, Solaris, UNIX Online Troubleshooting Maricopa County Arizona
- Red Hat Linux, Solaris, UNIX Online Technical Support Scottsdale
- Security Audits CISSP Plano - Richardson
- CISSP-ISSEP Cybersecurity Specialist
An index of content::
Immediate 64-bit Processing Engineers
64-bit Server Engineer
Progent's Microsoft-certified engineers can help you design, document, carry out, manage, and troubleshoot a network-wide move to 64-bit server and desktop OS software and business applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the important 32-bit programs that you intend to keep as well as the new 64-bit versions of software you plan to install.
Consulting 8540 wireless controller
CCIE Expert Certified wi-fi controller Technical Support Services
Progent can help your business to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or carry out an efficient migration to Cisco's latest wireless controller technology.
Microsoft Exchange 2010 Upgrade Services
Microsoft Exchange Server 2010 Migration Professionals
Progent offers comprehensive help for every phase of your Exchange 2010 upgrade including end-to-end project management services, site prep, project planning, specification of all new software licenses and equipment needed, suggested vendor sourcing, pilot verification at client location or at Progent's test facility, managing transitional coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the previous servers, and webinar training for customer's IT group and end users.
24 Hour Aironet Access Point Management Help and Support
After Hours Aironet 600 Access Point Support and Integration
Progent's certified wireless networking consultants can help organizations of all sizes to design, deploy, manage and troubleshoot Cisco Aironet Wi-Fi AP solutions to achieve the performance, range, density, scale, security compliance and ease of management required for seamless connectivity between wireless and wired networks. Progent can provide affordable remote and onsite support for both end-of-life and current 802.11ac Aironet access points and Progent can help your business design and maintain deployments of indoor and outdoor/industrial Aironet Wi-Fi access points.
Microsoft Office System Online Technical Support
Award Winning Microsoft Online Support
Progent’s IT outsourcing services provide economical computer support for small businesses. Whether it involves designing system infrastructure, creating an internal Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your system, or developing an on-line business application, outsourcing your IT technical services can contain expenses and eliminate uncertainties, allowing network service expenses to grow in a more moderate and controlled manner than is possible by building up a large, all-purpose in-house IT organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to build a secure and robust system architecture for your vital business software powered by Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
24/7/365 Security Consultants WatchGuard Firebox T70 Firewall
Security Team WatchGuard XTM Firewall
Progent provides consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall product that fits your security needs and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
Mac Office Excel Training
Microsoft Word for Mac Classes
Progent can provide one-on-one training customized for people who want to broaden their knowledge of the macOS and OS X operating system, Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual webinar classes for Mac applications.
macOS Remote Consultant
macOS Troubleshooting Consultant Services
Progent offers national online phone support and troubleshooting services for businesses that operate Apple Mac environments or whose information systems include a combination of Mac with Microsoft products. Progent's engineers offer macOS and Mac OS X clients a variety of services such as desktop assistance, migration to the current edition of Mac OS X from earlier editions of Apple macOS and Mac OS X, plus help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with iPhone and iPad support, or migrating to iCloud services. Remote IT help provides maximum return for your IT dollar by extending user efficiency and limiting the time charged for computer repair services. Sophisticated online access technology and skilled service specialists and engineers combine to enable Progent to handle the majority of IT issues without wasting time and expense by going to your location. In the vast majority of cases your IT problems can be remediated by telephone or via a combination of telephone help and online access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM and CISSP certified security specialists to assist with the toughest system issues.
Lync Server 2013 and SharePoint Specialist
Consult Lync Server 2013 Mobility Services
Microsoft Lync 2010 provides IM, Real Presence, voice/video conferencing, desktop sharing, as well as IP-based and public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can enhance the capability of Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and simplify administration through integration with Windows AD. Lync can also reduce capital and operational costs by doing away with VoIP equipment and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's certified unified communications experts offer online and onsite support to assist you to maintain and repair your existing Lync 2010 deployment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also help your organization to design and execute an efficient Skype for Business migration.
Consulting Services Wireless Security
Top Ranked Network Security Services
Progent provides expertise for security analysis software such as Microsoft Baseline Security Analyzer for performing a set of automatic network testing scans to identify potential security problems. Progent has broad experience with network analysis tools and can help you to make sense of testing reports and react effectively. Progent can show you how to build security into your company operations, install auditing applications, define and implement a secure system environment, and recommend policies to maximize the security of your network. Progent's security professionals are able to assist you to configure a firewall, design secure remote access to email and data, and integrate virtual private network. Progent's certified security experts can validate the security of web software and can run extensive information security audits of company-wide security to determine your organization's compliance with recognized industry security standards such as HIPAA, NIST, and ISO 17799.
Immediate Online Microsoft Publisher Training Software Security Consultant
Live Online Microsoft Office Training Professional
Progent's webinar training classes provide small companies the cost savings, simplicity, and flexibility of web-based seminars plus the proven pedagogic techniques of expert instructors who use advanced technology to emulate real-time, participatory learning environments. Progent can provide remote training for popular desktop software including elements of Microsoft Office such as Excel, Word, Publisher, and Visio: MS Dynamics business accounting and reporting solutions such as MS Dynamics GP (Great Plains); as well as other popular desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
24/7/365 Microsoft Exchange IT Consulting
Microsoft Exchange On-site Technical Support
Progent's expert consultants can help you define and deploy an efficient in-place Exchange Server 2007 upgrade plan that avoids network disruption, simplifies long-term support demands, and makes your Exchange 2007 Server easy to administer. For complicated multi-server or multi-location migrations, Progent offers the background to finish your project quickly and economically. Progent's Microsoft Exchange 2007 help, repair, and design offerings include assistance with the configuration of third-party enhancements of Exchange Server 2007 that are in keeping with your business needs.
Cisco Router Configuration Services
Online Cisco Certified CCIE Information Technology Consulting Company
Progent offers fast online access to Cisco-certified CCIE networking experts. Progent's CCIE experts can connect to your network using powerful remote support tools to provide quick and economical analysis and remediation of critical network infrastructure issues.
CentOS Linux IT Consultants
Redhat Linux Engineer
Progent's Linux support services provide small and mid-size businesses and software developers help with managing and supporting Linux systems that operate with Microsoft-powered technology. Progent can give your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of experience offers you a convenient one-stop source to help you build and maintain a secure and robust cross-platform network and communications solution that supports Linux and Microsoft interoperability by combining Windows with major Linux platforms including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Hyper-V 2016 Management Remote Consulting
Windows Hyper-V 2016 Management Information Technology Consulting
Windows Hyper-V 2016 utilizes key technologies initially developed for and proven on Azure, among the world's largest public clouds. This pedigree dramatically improves the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, availability, scale, manageability, reliability and disaster recovery. Progent’s Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your business, set up pilot systems to verify the ability of Hyper-V 2016 to run your critical workloads, plan a cost-effective network topology for a cloud-based or hybrid deployment, create and execute a non-disruptive migration plan, train your IT administration and support personnel, and deliver ongoing consulting and debugging services to ensure that your Hyper-V 2016 investment delivers maximum business value.
Microsoft ISA Server Outsourcing
Microsoft ISA Server Online Help
Progent's Microsoft-certified ISA Server consulting experts have broad backgrounds developing corporate security designs for information systems with multiple sites, remote users, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer can help your small company plan and deploy an installation of ISA Server 2004 that supports your information security requirements without limiting your productivity.
Lync Server 2013 Back End Server Specialist
Consultant Services Lync Server 2013 Reverse Proxy Server
Progent's consultants can help you to assess the benefits of Microsoft Lync Server for your business and can assist you to design and carry out a rollout of Lync Server that unifies the control of Instant Messaging and Presence and improves the productivity of your in-house staff, at-home workers, and smartphone users. Progent can also assist your company to carry out an efficient migration to Lync Server from Office Communications Server or from Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, Microsoft SharePoint, and Microsoft SQL Server, show you how you can use Lync Server to enhance the collaborative functions of Microsoft Office programs, and provide online seminars and ongoing support for Lync Server 2010 and other Microsoft technologies.
Office Wireless Network Engineer
Award Winning Mobile Connectivity Onsite Technical Support
Progent’s Wireless Consulting Services offer a convenient, affordable way for companies of all sizes to integrate, manage, monitor and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Small Business IT Outsourcing Whitepapers
White Papers Small Business IT Outsourcing
Progent’s IT outsourcing packages offer affordable computer consulting for medium-size companies. Whether it includes designing system architecture, creating an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your system, or creating an on-line business application, outsourcing your IT engineering services can smooth out expenses and eliminate risks, allowing IT support budgets to increase in a more moderate and controlled fashion than is feasible by amassing a large, knowledgeable internal IT organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and highly available system architecture for your vital Windows-based business software including Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server.
Network Consultants ISR G2 Routers
2800 ISR Router Setup and Support
Cisco has designed a full product line of routers including routers designed to provide the protection, bandwidth, and reliability required by organizations from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved reliability and network uptime. Progent can help you choose and configure Cisco routers to build a solid foundation for your IT system and to make it easy to expand as you add new users, start new offices, deploy new services, open your network to customers and partners, and support a more mobile workforce. Progent offers help with a range of routers powered by Cisco's IOS platform, including the Cisco 800 series of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Routers.
Best Integration Services System Center Operations Manager
Network Consultants Monitoring and Reporting
Progent provides a variety of IT service packages for small companies. These IT outsourcing and server monitoring services are built around the proactive problem solving abilities of Microsoft Operations Manager, a state-of-the-art server and system management product that monitors the availability, throughput, and security of your information system and isolates potential troubles before they can disrupt your network. With Progent's economically priced IT service packages, small organizations can choose a simple co-sourcing service program based on System Center Operations Manager with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution.
Immersive Telepresence IT Services
Immersive Telepresence Remote Consulting
Progent can provide the support of a senior consultant with extensive experience installing, maintaining, and enhancing immersive telepresence systems from top-tier suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house network support team, your Internet Service Provider, and your telepresence platform supplier to assist your company maximize the business value of your video conferencing ecosystem.
Teleworker Services Consulting Services
Helpdesk for at Home Workforce Configuration
Progent has 20 years of background assisting small and medium-size companies to plan, implement, optimize, manage, and debug information networks that support at-home workers.
Juniper J6350 Router Evaluation
Cybersecurity Organization Juniper J2350 Router
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
On-site Technical Support Microsoft Server Virtualization
Consultancy Microsoft Virtual Server Administration
Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 platform and based on software originally produced by Connectix, delivers the performance necessary to carry out hardware reduction, software upgrade, and server isolation projects through virtualization technology in an enterprise-class computing network with high scalability, manageability, and availability. Microsoft has aimed Virtual Server at companies who want to improve ROI in software programming and piloting, upgrading from outdated mission-critical applications, and server consolidation. Progent's professional Virtual Server consultants can assist your business to evaluate and deploy MS Virtual Server.
Private Cloud Solutions Professional
ProSight VM Hosting Consult
Progent's ProSight Virtual hosting services provide small and midsize businesses a variety of benefits such as reduced capital costs, reductions in operational costs, better executive focus, world-class protection, enhanced availability, and business continuity.
Small Business WAP131 Network Consulting
Small Business 300 Access Point Consultant
Progent's Cisco-certified Wi-Fi integration consultants can help you to deploy, administer, and troubleshoot Cisco Small Business 100/300/500 Wireless Access Points.
3504 wireless controller IT Services
Wave 2 wireless controller Support Outsourcing
Progent's certified Wi-Fi consultants can help you to evaluate the benefits of using Catalyst Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your existing wireless environment or help you design and implement an efficient transition from earlier generation wireless controllers to modern solutions.
Microsoft LCS Server Instant Messaging Consulting
Award Winning Integration Microsoft LCS Server IM
Microsoft Communications Server provides IM and presence as part of an extensible, world-class package offering advanced protection, seamless compatibility with other Microsoft software, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers cost savings and elevated operational efficiencies, increased worker productivity, and better IP security. MS Communications Server has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence experts offer online and onsite configuration support and troubleshooting services for your Office Communications Server deployment and can assist your organization to evaluate the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and execute a smooth upgrade that will add significant strategic value to your information network
24x7x365 Windows Server 2008 R2 Network Consultant
Open Now Windows Server 2008 Active Directory IT Consulting
Windows Server 2008 represents an important step forward in making IT systems more secure and fault tolerant, simpler to virtualize and manage, higher performing, and able to offer a better platform for web publishing. Progent can assist your business get the most from the enhancements built into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, support, education, staffing, network monitoring, and security services.
Office Access database Reports
Microsoft Access application programming Consultant Services
Progent offers affordable remote support for all releases of Office Access including desktop and browser-based versions and offers expert assistance for application programming, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also can provide custom webinar training for Office Access application development and DBA services.
Office 365 Outlook Computer Network Consulting
Systems Consultant Office 2016
Progent's Microsoft Office and Office 365 experts can assist companies of any size to integrate Microsoft Office desktop and Microsoft Office 365 applications including Office Excel, Word, PowerPoint, Outlook, Access, Visio and Publisher into a seamless productivity solution that provides quick ROI and promotes improved business results. Progent can assist your company to integrate Microsoft Office or Office 365 applications with each other and with additional core Microsoft platforms including SharePoint Server, Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent's consultants can also help you to fix compatibility issues between different releases of Microsoft Office desktop and can provide live online instruction to individual users and groups.
Web Application Security Assessment Consulting Services
Technology Professional Security Evaluation
Progent has created special security service bundles designed to deliver larger institutions an independent and comprehensive security assessment from a group of certified security engineers. All Progent's network security evaluation bundles feature a collection of services like automated scans from inside and from outside the company security perimeter, expert analysis of captured data by certified security consultants, production of a report documenting the results, plus a live concise executive summary and a detailed interactive outbrief for in-house IT managers.
Office 365 and Android Online Support
Office 365 hybrid solutions for Exchange Computer Consultants
Microsoft Office 365 Exchange Online lets you use cloud-based servers, mailboxes and associated Exchange infrastructure to lower hardware expense and administrative hassle. You can deploy Office 365 Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid architecture that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online technical support to help your organizations to assess the potential advantages of Office 365 Exchange Online, design a solution that aligns with your functional requirements and IT budget, carry out an efficient migration from your current Exchange system to one that includes Exchange Online, train your IT team and end users, and deliver ongoing consulting and technical support.
Remote Work at Home Helpdesk On-site Technical Support
Offsite Workers Helpdesk Technology Consulting
Progent offers small and mid-size organizations overflow or fully outsourced Help Desk call center support services for at-home employees.
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