Consulting Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most successful solutions for maintaining anytime-anywhere connectivity to messaging, calendars, web-based applications, and other vital business information. Progent can provide Seattle, Washington companies the expertise of BlackBerry-premier consultants who can assist organizations to maintain existing BlackBerry environments or transition smoothly to a current mobile platform.
As the complexity of small company IT technology has expanded, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the norm for organizations of all sizes, successful deployment and maintenance of BlackBerry solutions has become increasingly challenging. To handle areas such as security, business continuity, and synchronization of BlackBerry smartphones with diverse messaging systems and shared databases, small organizations frequently resort to outside consulting firms who offer expertise in BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-premier consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry-based environments affordably and effectively, eliminating the need for an in-house BlackBerry technology expert and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, combined with Progent's efficient remote service delivery capabilities, provides small businesses a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their business information network.
Progent's consultants can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft technology, set up easy-to-use management tools to help you track and support BlackBerry smartphones across your business, define security policies that are right for your company, develop custom wireless applications, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered quickly and safely.
Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.
Progent locations in the Seattle Metro Area
Technical Expertise for BlackBerry BES Server
RIM's high-end solution for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful software enables Microsoft Exchange, Lotus, or Novell GroupWise users to transmit and receive emails that stay encrypted during wireless transit to ensure maximum security. BlackBerry Enterprise Server also streamlines a wide variety of vital administrative tasks ranging from smartphone setup and upgrades to wireless security and high availability.
Progent's BlackBerry-premier consultants can help you use BlackBerry BES Server to do routine tasks like:
- Deploy and manage applications
- Schedule device, application, and IT policy updates
- Update BlackBerry device software remotely
- Manage user settings with BlackBerry's vast library of IT policies
Progent's BlackBerry-premier engineers can also assist you to use BES Server to implement important tasks not available with the less advanced BES Server Express. These procedures include:
- Install and manage BlackBerry's high-availability infrastructure using virtual servers
- Deploy BlackBerry devices wirelessly
- Set specialized administration roles
- Automatically track and report on the overall health of your BlackBerry system
How Progent Can Assist Your Business to Maintain and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has been awarded certifications from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry consulting services span areas from resolving synchronization issues to designing mobile productivity solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform basic technical functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters, modifying user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's seasoned service professionals can in addition help your company to resolve a broad range of problems associated with synchronization, handset recognition, email reconciliation, web browsing, mobile connections, Instant Messaging, desktop software configuration, and Desktop Redirector.
As a leader in delivering countrywide online support for small company networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless technical support costs low and, by handling problems promptly, improves the output of your BlackBerry smartphone users.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and produce documentation for a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and network needs analysis, system design, deployment planning and execution, performance optimization, design of a fault-tolerant environment, information backup and business recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to create a wireless system that meets your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to support a BlackBerry BES Server, assist you to determine which management model and equipment meet your requirements, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions concerning alternatives for software versions, processors and mass storage, network architecture, and application set up.
To optimize network security, Progent's BlackBerry expert can assist your company to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-premier security engineers to perform network-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry environment.
Call or Email Progent to Get Help from a BlackBerry-Qualified Expert
If you wish to get in touch with Progent about engineering help for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.