Greater Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Seattle Metro Area.
Progent locations in the Greater Seattle Metro Area
Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were at one time one of the most successful products for achieving location-independent access to email, scheduling, web-based programs, and other critical business information. Progent can provide Seattle, Washington businesses the services of BlackBerry-qualified experts who can assist organizations to maintain existing BlackBerry deployments or transition efficiently to a current smartphone platform.
As the complexity of small business IT technology has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the norm for businesses of any size, successful deployment and support of RIM BlackBerry solutions has become increasingly difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and shared databases, small businesses frequently turn to external consulting professionals who offer expertise in BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-qualified engineers who can help small organizations to design, administer, and repair BlackBerry-based environments affordably and efficiently, eliminating the requirement for an internal BlackBerry solutions specialist and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, combined with Progent's proven remote support model, provides small businesses an affordable solution for incorporating RIM BlackBerry technology seamlessly into their IT system.
Progent's consultants can help your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities so you can monitor and support BlackBerry smartphones across your business, recommend security policies that make sense for your company, develop custom mobile software, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored quickly and safely.
BlackBerry Enterprise Server (BES) Technical Support
The BlackBerry BES Server gives businesses a centralized and safe mechanism for integrating BlackBerry wireless devices into their email, collaboration, and application environment. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to access Microsoft Exchange Server, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to achieve up-to-date information for collaborative programs such a schedules, address books, tasks, IM, and custom business software. Thanks to BlackBerry BES Server support for Microsoft Exchange, mobile workers carrying BlackBerry smartphones can have push-based access to Exchange email and to instant messaging-capable applications via Microsoft Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-certified consultants can help you design, deploy, and troubleshoot BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and reduce the expense of supporting mobile workers.
Progent's Online BlackBerry-Qualified Technical Support is Fast and Affordable
For businesses in Seattle, Washington who want fast and affordable help from a certified BlackBerry support professional, Progent provides efficient online help from a seasoned network support team who have provided IT solutions to companies in each state in the U.S. (See Progent's customer testimonials.)
Remote support eliminates travel costs and lets engineers fix technical issues rapidly, so you reduce wasted productivity. Progent's RIM BlackBerry specialists have earned accreditations in the entire range of BlackBerry solutions and can provide expert support in areas including troubleshooting synchronization problems, setting up BlackBerry BES Server, and designing a protected, high-availability network architecture for RIM BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, repair, and document a wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering services for BlackBerry include business and technology needs analysis, system architecture, installation planning and execution, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to design a wireless environment that meets your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help you to determine which management approach and physical components meet your needs, and analyze your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed decisions concerning alternatives for software editions, processors and mass storage, network architecture, and application set up.
To optimize network protection, Progent's BlackBerry consultant can help your company to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security engineers to run network-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry engineer has expertise in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to add and remove BlackBerry device users on Exchange Server and Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and manage storage groups, configure permissions, set up the MDS and Instant Messaging, implement access control lists, manage Exchange Server data flow, create, update, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports based on SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent for Assistance from a BlackBerry-Certified Consultant
To get in touch with Progent about professional expertise for BlackBerry wireless technology, call 1-800-993-9400 or visit Contact Progent.