Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile PDAs were at one time among the most successful products for maintaining location-independent access to email, calendars, web applications, and other critical business data. Progent offers Seattle, Washington businesses the expertise of BlackBerry-premier professionals who can help businesses to maintain existing BlackBerry deployments or migrate efficiently to a modern smartphone solution.
As the sophistication of small business networks has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has become the standard for organizations of any size, effective integration and maintenance of RIM BlackBerry solutions has grown more challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and shared databases, small organizations often turn to outside consulting professionals who specialize in BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry-based environments affordably and efficiently, eliminating the necessity for an in-house BlackBerry solutions specialist and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of experience, combined with Progent's efficient online support capabilities, gives small businesses a budget-friendly alternative for incorporating RIM BlackBerry technology seamlessly into their IT system.
Progent's consultants can assist your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft software, set up streamlined management utilities to enable you to monitor and support BlackBerry smartphones throughout your business, define security policies that are right for your business, develop custom mobile applications, and ensure that your network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored rapidly and safely.
Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.
Progent locations in the Seattle Metro Area
BlackBerry Enterprise Server Technical Support
The BlackBerry BES Server gives companies a centralized and safe source for integrating BlackBerry smartphones into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to connect to Microsoft Exchange Server, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to ensure consistent information for applications such a calendars, address books, to-do lists, notes, and specialized business software. Thanks to BlackBerry Enterprise Server support for Exchange, users with BlackBerry handsets have effortless access to Exchange messages and to instant messaging-aware applications through Microsoft Live Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-premier consultants can show you how to plan, install, and maintain BlackBerry BES Server so that you optimize the productivity of BlackBerry users, streamline the management of a BlackBerry environment, and lower the cost of maintaining mobile workers.
Some Ways That Progent Can Help You to Manage and Support Your BlackBerry Solution
Progent can deliver an experienced engineer who has earned accreditations from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization issues to designing mobile workforce solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform basic support functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, changing user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned service professionals can in addition assist your business to resolve a wide range of problems concerning synchronization, device recognition, email reconciliation, web access, mobile connectivity, IM, PC software configuration, and BlackBerry Desktop Redirector.
As a leader in providing countrywide online consulting services for small company networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry support expenses at a minimum and, by handling issues quickly, improves the output of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant has expertise in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device users on Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, install access control lists, control Microsoft Exchange Server data flow, generate, update, and apply WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry consultant can support your BlackBerry technology in a number of environments that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, troubleshoot, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry include business and technology needs analysis, system design, installation strategy and execution, performance optimization, design of a high-availability architecture, data backup and disaster recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to design a mobile wireless environment that fits within your IT budget and supports your business strategy. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to support a BlackBerry BES Server, help your organization to decide which administration approach and hardware products meet your requirements, and evaluate your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart decisions concerning alternatives for software versions, server hardware and storage, network architecture, and application configuration.
To optimize network security, Progent's BlackBerry-certified consultant can help you to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security engineers to perform company-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry environment.
Call or Email Progent to Get Help from a RIM BlackBerry-Certified Professional
If you wish to ask Progent about professional expertise for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.