Besides offering rapid access to top-tier network professionals and subject matter experts (SBEs) to help Seattle, Washington companies with discrete technical problems or longer-term projects, Progent offers temporary staffing to deal with more generalized assistance such as desktop support, network management, and Help Desk call center response. On-demand staffing makes it possible for organizations to deal with planned or unexpected surges in demand for IT personnel, which may be caused by scenarios such as mergers and acquisitions, data center relocation, technology upgrades, business process changes like work-from-home, disaster recovery, seasonal variations, or new regulations. Temporary staffing can also cover gaps caused by the absence of in-house IT personnel because of scheduled vacations, illness, termination, etc.
Advantages of Progent's Short-Term Staffing Services
Progent's temporary supplemental staffing services give organizations the ability to react to surges in requirements for network personnel without being saddled with the costs and hassle that come with identifying and hiring appropriate IT personnel and without the burden of adding to your permanent head count.
Key features of Progent's short-term staff augmentation services include:
Progent's Shared Center Service
- Fast availability of proven IT professionals
- Easy initiation, cessation, and re-engagement of services
- Seamless augmentation of your full-time IT staff
- Full reporting of all services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled fast
- Close relationship with a world-class, full-service resource for network expertise
Progent's shared Help Desk service is a specialized flexible staff augmentation alternative that enables IT organizations to share the responsibilities of Call Center support seamlessly between their full-time network staff and Progent's nationwide team of technical support experts. Acting as a seamless extension of your full-time Help Desk, Progent's shared Help Desk service is a joint service alternative powered by the industry's leading group professional services tool for streamlining, service requests, ticketing, assigning ownership, tracking progress, and producing management reports.
Why Choose Progent?
Progent has two decades of experience delivering remote and on-premises network expertise for businesses of all sizes throughout the United States. Progentís IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading technology companies. Progent's cybersecurity consultants hold top certifications including CISSP, CISA, and GIAC. Find out more details about Progent's industry certifications.
Progent's Areas of Expertise for Seattle, Washington Companies
Progent's seasoned team of certified engineers offers Seattle, Washington organizations a broad array of remote technical guidance and debugging expertise. Practice areas offered under Progent's consulting program for IT service providers include:
Contact Progent for Temporary Staff Augmentation for Seattle, Washington Organizations
To find out more details about Progent's short-term staff augmentation services for Seattle, Washington organizations, call 800-993-9400 or visit Contact Progent.