Fast and Affordable Online Technical Support for Seattle Washington Computer Networks
Immediate Phone Consulting for Seattle NetworksFor businesses in Seattle Washington, Progent offers online help for computer systems based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified consulting experts have provided remote troubleshooting to companies in every state in the United States. (Refer to recommendations from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE-qualified engineers to handle challenging networking issues, as well as the assistance of CISSP-certified cybersecurity consultants to help with high-level security design and diagnostic jobs.

Progent's online technical support experts provide exceptional value because they possess the real-world experience and have access to the advanced tools necessary to solve the majority of network problems rapidly. This lowers direct costs because solutions accumulate minimal billable minutes. Remote help also eliminates the expense of dispatching an engineer to your office. Your company saves additionally in incidental costs by minimizing or avoiding system outages and associated costs stemming from business discontinuity, upset customers and vendors, idle employees, and de-focused management. Progent's advanced online technical support know-how is especially important for organizations that are dependent on public clouds for critical network infrastructure or software such as Microsoft Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite tech support may not be an alternative.

Progent's billing model for remote support is designed to stretch your network support dollar. Progent charges per minute for telephone-based consulting, so you owe only for the support that you actually get. Unlike many remote service organizations, Progent imposes no service activation fee or minimum job duration. Progent's per-minute granularity and simple policy for pricing eliminate situations where speedy. minor solutions somehow turn into big invoices. Progent's penchant for disposing of technical issues efficiently means you spends less cash.

Progent's Online Consulting and Technical Support Expertise
Through years of experience, Progent has refined a set of customized tools and field-proven methodologies that permit the maximum degree of efficiency for online help and troubleshooting for IT systems of any size. Progent's Technical Response Center can link to your computer system without violating network security.

Progent's sophisticated technical support reporting application keeps detailed records of the service that Progent's clients have been provided. Progent's authorized service personnel have the benefit of the specifics of services provided to every client by any consultant. This history of issues and responses is organized as an easily searchable support knowledge base that enables Progent's online support professionals to share their knowledge with the whole team to ensure that the effectiveness of Progent's support services improves over time. Progent's advanced certifications and working associations with important technology companies such as Cisco and Microsoft make available other massive technical support knowledge bases and permit fast access to vendors' internal support staff so Progent's online service experts are able to arrive at the best resolutions in the least time.

Remote technical services available from Progent to clients in Seattle Washington include:

Progent's ProSight Managed Services for Small and Mid-size Organizations
Progent provides a family of affordable, subscription-based services intended to enable small and medium-size organizations to benefit from the same cutting-edge IT solutions used by some of the world's leading enterprises. Progent's ProSight portfolio of IT management outsourcing services covers all key areas of modern networking such as email content filtering, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure health monitoring, virtual server hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight LAN Watch: Network, Server, and Endpoint Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint remote monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your network running efficiently by checking the health of vital computers that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT management personnel and your assigned Progent engineering consultant so all potential problems can be resolved before they can disrupt your network. Find out more details about ProSight LAN Watch server and desktop remote monitoring services.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software delivers a centralized, cloud-based platform for managing your network, server, and desktop devices by providing an environment for performing common tedious tasks. These can include health monitoring, patch management, automated remediation, endpoint setup, backup and restore, anti-virus response, secure remote access, built-in and custom scripts, asset inventory, endpoint status reporting, and troubleshooting help. If ProSight LAN Watch with NinjaOne RMM spots a serious issue, it transmits an alarm to your designated IT management staff and your assigned Progent consultant so potential problems can be fixed before they impact productivity. Find out more details about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring consulting.
  • ProSight WAN Watch: Network Infrastructure Management
    Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map out, monitor, optimize and debug their networking appliances like routers, firewalls, and load balancers plus servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are kept updated, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and sends notices when issues are discovered. By automating tedious management and troubleshooting processes, WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, locating appliances that need important updates, or resolving performance issues. Find out more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing suite of real-time reporting plug-ins designed to integrate with the industry's leading ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to highlight and contextualize critical issues like spotty support follow-through or machines with missing patches. By identifying ticketing or network health concerns concisely and in near-real time, ProSight Reporting enhances network value, lowers management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has partnered with leading backup product vendors to produce ProSight Data Protection Services, a portfolio of offerings that deliver backup-as-a-service. ProSight DPS services manage and track your data backup operations and enable non-disruptive backup and fast recovery of critical files/folders, apps, images, and Hyper-V and VMware virtual machines. ProSight DPS helps you protect against data loss resulting from equipment failures, natural calamities, fire, malware such as ransomware, user mistakes, malicious insiders, or application glitches. Managed backup services available in the ProSight Data Protection Services product line include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can assist you to determine which of these fully managed services are most appropriate for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading information security vendors to provide centralized control and world-class protection for all your email traffic. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's onsite gateway device provides a further layer of inspection for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter. For more details, see Email Guard spam and content filtering.

  • ProSight Multi-Factor Authentication with Duo: Identity Validation, Endpoint Policy Enforcement, and Secure Single Sign-on
    Progent's Duo authentication services utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Android, and other personal devices. With 2FA, when you log into a protected online account and give your password you are requested to verify who you are on a device that only you have and that is accessed using a different ("out-of-band") network channel. A wide range of out-of-band devices can be used as this added form of authentication such as a smartphone or wearable, a hardware token, a landline telephone, etc. You may designate multiple validation devices. For more information about ProSight Duo two-factor identity authentication services, visit Cisco Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Shared Help Desk: Outsourced and Co-managed Call Center Services
    Progent's Co-managed Service Desk provides a seamless supplement to your core support organization. Client interaction with the Service Desk, provision of technical assistance, problem escalation, ticket creation and tracking, efficiency measurement, and maintenance of the support database are consistent regardless of whether issues are taken care of by your internal network support resources, by Progent's team, or a mix of the two. You have complete flexibility to expand or reduce your share of support activity as required. Progent takes care of startup deployment and provisioning of the professional services automation software as well as workflow documentation, testing and training. For details about ProSight Co-Managed Help Desk, see ProSight Co-Managed Support.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that utilizes SentinelOne's next generation behavior machine learning tools to defend endpoints and physical and virtual servers against new malware assaults like ransomware and email phishing, which easily escape traditional signature-based AV products. ProSight ASM safeguards local and cloud-based resources and offers a single platform to address the entire threat lifecycle including blocking, identification, mitigation, cleanup, and forensics. Top features include single-click rollback using Windows VSS and automatic network-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring endpoint security and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection services deliver economical in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device management, and web filtering via leading-edge tools incorporated within one agent managed from a single control. Progent's data protection and virtualization experts can assist you to design and implement a ProSight ESP environment that meets your organization's unique requirements and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent attention. Progent can also help you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • Patch Management: Patch Management Services
    Progent's support services for patch management offer businesses of any size a flexible and affordable solution for evaluating, validating, scheduling, applying, and tracking updates to your ever-evolving IT network. In addition to optimizing the protection and functionality of your IT network, Progent's patch management services permit your in-house IT staff to concentrate on line-of-business initiatives and activities that derive maximum business value from your network. Find out more about Progent's software/firmware update management support services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's IT support experts. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the apps. Because the environment is virtualized, it can be moved easily to an alternate hosting solution without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect information about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can save up to 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you're planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size organizations to obtain an unbiased assessment of the health of their network. Powered by some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's certified group of IT experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant ROI such as a cleaner Active Directory (AD) system. Both versions also come with a year of cutting-edge remote network monitoring and management. Benefits can include easier management, better compliance with government and industry security standards, higher utilization of network resources, faster troubleshooting, more dependable backup and recovery, and increased uptime. Learn more about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent information assurance consultant. The interview is intended to assess your organization's ability to stop or recover quickly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information about your existing AV defense and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to create an efficient security and backup/recovery system that aligns with your business requirements. For additional information, visit The ProSight Ransomware Preparedness Report Service.

Special Consulting Programs Available from Progent
Progent offers the services of seasoned online consulting professionals for contract IT projects. Progent's rates for ongoing consulting tasks are set according to the qualifications of the consultants required. Progent's background in these special areas of information technology enables customers to execute major projects economically and on time. Progent's special remote consulting solutions include:

  • Help Desk Services
    Progent's Help Desk Call Center service offerings for companies with networks that incorporate Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology include full-service Help Desk Call Center services, shared Help Desk support services, and Call Center operations consulting. Progent's Standard Help Desk Services offer small businesses a complete solution that manages all facets of online desktop support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Progent provides service desk support at a significant discount off Progent's regular desktop service rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve challenging problems.

    Progent's shared Help Desk services allow your business to share the load for Help Desk services seamlessly between your IT team and Progent's large roster of seasoned technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution built around the top professional services automation (PSA) platform for managing service requests, ticketing, accountability, status tracking, and reporting.

    Progent's Help Desk team of veteran network experts provides your workers in Seattle Washington instant communication with a large technical support group with years of experience offering phone support and remote repair service for computer environments based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's focus is to earn the Help Desk Call Center the reputation as a crucial enabler of company productivity, and Progent's policy is to solve and not merely document network problems.

  • Business Applications Services: Education, Custom Development, and Troubleshooting
    Progent's Applications Consulting staff can supply phone-based and in-depth engineering expertise and education in special application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can deliver consulting, custom programming, and training for Microsoft business applications including CRM, MS Project, Microsoft 365 Word, and Microsoft 365 Excel. For additional information about Progent's consulting, custom programming, and training services, go to Progent's Applications Experts Services.

  • Centralized and Streamlined Management of Hybrid Cloud Networks
    Microsoft System Center unifies and automates the administration of hybrid cloud networks through comprehensive integration with Windows Server 2022, Windows 10 and Windows 11; cohesive integration of heterogeneous networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center consulting experts can provide advanced online and on-premises expertise for all components of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to plan and install a new implementation of Microsoft System Center2, extend or optimize an existing one, upgrade smoothly from a prior version of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent offers organizations in Seattle Washington remote hybrid network monitoring and reporting by providing System Center Operations Manager (SCOM) expertise. Progent can adapt Operations Manager to suit your business so that your network maintenance is proactive rather than reactive. By exposing possible issues before they evolve into network outages, automated monitoring can head off disruptive and costly network failures. Progent can also provide help with network monitoring products such as Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or macOS and OS X networks, Microsoft networks, or environments powered by a combination of OS platforms.
How Your Seattle Company Can Contact Progent's Remote Support Experts
To contact Progent about urgent phone-based expertise with Microsoft, Apple macOS and OS X, or Linux computer systems, go to Progent's Nationwide Online Support, telephone 1-800-993-9400, or visit Contact Progent. For offices and new ventures in Seattle Washington, Progent's online network support engineers can provide effective and cost-effective system help the instant your company has to have it. More than two decades of providing remote repair services has led to Microsoft Partner status for Progent's consulting experts and has allowed Progent to acquire world-class troubleshooting skills and to refine online connectivity technology to fix IT problems quickly while avoiding the cost and lost time that comes with on-site support calls.

Even if your Seattle office relies on a regular independent support technician or maintains a full time organization that know how to handle common computer problems, Progent's Microsoft and Cisco certified engineers can offer a convenient and transparent virtual extension of your on-site resources in cases when your usual service personnel either lack the bandwidth or the knowledge to solve unexpected network crises or especially complex integration problems.

Benefits of Progent's IT Support for Offices in Seattle Washington
Progent's remote network troubleshooting services allow your Seattle organization to have the advantages of immediate, expert network support without the expense of managing an in-house IT staff. Your network will derive greater business value by being more available, productive, and protected. Benefits to your company include:

  • Convenient remote expansion of your on-site support resources
    With most organizations in Seattle Washington, nearby computer support providers, whether consisting of outside consultants or a full-time maintenance staff, can deal with typical network problems. On the other hand, IT crises sometimes occur when local support personnel are overstretched or unavailable, and some problems may involve technology that is beyond the scope of your onsite support people. In these cases, Progent's on-call support professionals offer an easy, fast, and economical solution to augment your regular help and to pass on useful information to improve your ability to handle future problems in-house.

  • Reduced Reliance on Individual Service Providers
    For IT support, smaller offices commonly depend on individual freelance service providers. Although freelance service people carry smaller internal costs than big service companies and can afford to charge lower rates, they are occasionally stretched too thin, making it difficult to respond quickly to urgent situations. If an independent service provider is occupied with another customer, sick, on vacation, or in class, the lack of backup personnel may force your company to wait for assistance during an IT crisis. As your business grows, system unavailability and problems with critical software are more expensive. The budget you thought you were conserving on a freelancer can be consumed quickly by reduced productivity. Progent provides an on-call source of backup service expertise to make sure your IT system remains up and running.

  • Build a Scalable Foundation for Seamless Growth
    Companies typically start with an IT architecture implemented on a shoestring budget. Lacking a proper infrastructure, band-aid repairs can get piled onto a weak foundation. As a company grows, stability and scalability issues can impede the success of the organization. Such badly built systems require proper analysis, intelligent long-term planning, and extensive IT expertise to evolve to a system infrastructure that can deliver the stable foundation to meet critical business requirements and ease future growth.

  • Work with Problem Solvers Instead of Product Resellers
    Smaller organizations need advice and technical education to navigate through an ever more complex array of technology alternatives available for accelerating business growth and enhancing productivity. These companies hardly need a network consultant who is attempting to resell a specific vendor's products. IT consulting and product sales can result in a situation where the recommended solution is designed around a profitable technology instead of the true needs of a client. Progent avoids these dilemmas by selling just services rather than products. This allows Progent to align IT expertise with the best needs of clients.

How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's staff size, breadth of technical experience, refined remote support tools, and understanding of corporate IT allow offices to avoid the pitfalls associated with exclusive dependence on smaller consulting organizations, independent freelance consultants, or over-stretched internal IT help.

Progent stands out by offering:

How Does My Business Start Receiving Online Computer Support from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT support, visit Immediate Online Support.



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    Application Publishing with ISA Server 2006 provides more protection of intranet applications while enabling enhanced efficiency by making these resources accessible to authorized remote users. ISA Server 2006 can protect corporate applications, services, and information across all network components with stateful packet inspection and powerful publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server 2006 experts can show you how to plan, install, configure, and maintain Internet Security and Acceleration Server on your system so that your business achieves a smart and economical combination of security, productivity, and performance.

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    The QTS (formerly Herakles) Data Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are now utilizing the QTS Sacramento data center as a colocation site or if you are considering migrating your primary or disaster recovery equipment to Herakles/QTS, Progent can provide a range of cost-effective services such as data center relocation, system installation and updates, network improvements, project management, virtualization expertise, offsite network monitoring, automated system administration, software development, disaster recovery/business continuity solutions, security assessment, and the support of Progent's Test Lab.

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    For small businesses interested in Progent's network support outsourcing, design expertise, or technical support services, phone 800-993-9400 or send email to information@progent.com.

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    Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many independent consultants or local support organizations who offer minimal documentation or specifics of tasks done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the support reports sent by every consultant to every customer. The practice of documenting and archiving support records allows more effective support and avoids a slew of typical problems such as when a support client is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.

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    ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and protect data related to your network infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can eliminate as much as 50% of the time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you're making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it.

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    Progent's Microsoft-certified experts can provide small and medium sized companies computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, groups and information. SharePoint Portal Server provides a central spot for your employees or clients to access, organize, distribute and manipulate useful information, files, and applications and to interact with one another. It enables faster and more intelligent decisions, more effective access across groups and more streamlined business practices. The primary objective of SharePoint Server is to bring together, in a relevant way, all of the many sources of knowledge available inside and without a business network. Windows SharePoint Services connect workers, clients, teams and projects with the information they've created in a way that makes data convenient to find, retrieve and apply.

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    Progent's Cisco-certified Wi-Fi technology consultants can assist organizations to deploy, administer, and debug Cisco Small Business Wi-Fi Access Points.

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    • Virtual Server Private Cloud Hosting Specialists
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    Progent's private cloud hosting service enables small and midsize businesses to run key applications like SQL and Exchange Server from a hardened Tier III data center on fully redundant hardware with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup replication and restoration. You can use Progent's private cloud to eliminate large investments in the purchase, maintenance, and operation of computer equipment and facilities while benefiting world-class levels of network availability and physical security.

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    Progent offers Microsoft Windows 2003 Cluster Server assistance to help your business deploy fault-tolerant server clusters that can deliver 24x7 uptime. Windows cluster servers for high-availability networks include Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster. By helping you plan high availability server clustering environments based on Windows Server Cluster 2003, Progent's Premier Windows consultants make sure that your non-stop clustered servers are configured to optimize the strategic value of your information network.

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    ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth security for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device control, and web filtering through cutting-edge tools packaged within a single agent accessible from a unified control. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP environment that meets your organization's unique requirements and that allows you prove compliance with government and industry data security regulations. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent's consultants can also help your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack like ransomware.

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    • Antivirus Support and Integration
    Subscription Postini

    E-Mail Guard is a comprehensive service for defending against spam and virus attacks. E-Mail Guard addresses the security and administration of corporate email by offering constantly updated spam and virus filtering, policy management, content testing, and protection against email-based directory harvesting and DDoS attacks. E-Mail Guard also features monitoring, management and reporting utilities plus outbound email testing to help you repair your e-mail environment and define and enforce company email policy.

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    • Computer Engineer iPhone and Dynamics CRM integration
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    Progent can provide cost-effective remote consulting to help your business to plan, configure, and fix any aspect of your iPhone and Windows integration efforts and is available for short-term tasks to help you through occasional technical bottlenecks or long-term engagements to help you complete business-critical projects on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you build or support a resilient, protected and efficient network infrastructure that aligns with your mode of computing. Progent also offers remote and onsite training to show you how to manage and use your iPhones and iPads in a secure, collaborative ecosystem that optimizes the business value of your IT system.
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