206-258-8872
Columbia Tower, 701 Fifth Avenue
Seattle, WA 98104
Consulting Expertise
UNIX, Linux, Solaris, and Apple Mac OS X Support
Seattle Enterprise and Small Business Computer Systems
For small and midsize businesses located in Seattle or anywhere in the state of Washington, Progent offers help for computer systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a mix of UNIX and Microsoft platforms. Progent has provided online support to businesses in every state in the U.S. (See Progent's client testimonials). Progent also offers the consultation CCIE-qualified network specialists for complex connectivity problems, plus the assistance of CISSP-certified security engineers to handle advanced security design and disaster recovery planning.
Progent's remote technical support engineers represent excellent leverage because they are equipped with the real-world background and the advanced tools to solve the majority of information system problems rapidly. Efficient support reduces direct expenses since service calls require fewer chargeable minutes. Online support also avoids the cost of sending an engineer to your site. Your company saves additionally in incidental expenses by minimizing or eliminating network outages and associated losses resulting from business discontinuity, upset customers and vendors, unproductive employees, and de-focused executives.
Progent's billing policy for remote help is structured to get the most out of your network support investment. Progent charges on a per-minute basis for telephone-based consulting, so you are billed exclusively for the services that you actually get. In contrast to typical online service firms, Progent requires no startup fee or minimum payments. Progent's per-minute billing unit and clean model for pricing eliminate situations where speedy. minor solutions somehow end up as major invoices. Progent's penchant for dealing with problems quickly translates into your company conserving money.
Progent's Remote Support Tools
Through years of experience, Progent has refined an arsenal of optimized tools and field-proven methodologies that promote the highest level of efficiency for online help and repair for small business computer systems. Progent offers secure VPN support for VPN gateways from a variety of leading companies such as Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Protected VPN technology enables the staff of Progent's remote service group to link to your environment remotely without breaching system security.
Progent's proprietary service database application stores detailed records for the support that Progent's customers have been provided. Progent's authorized consultants have the benefit of the records of assistance delivered to each Progent client by any Progent engineer. This archive of trouble tickets and resolutions is structured as an easily searchable proprietary database that permits Progent's online support professionals to communicate their experiences with the whole team to ensure that the efficiency of Progent's support improves daily. Progent's advanced accreditations and working associations with major industry leaders such as Cisco and Microsoft make available additional extensive support databases and permit quick access to vendors' in-house product engineers so Progent's online consulting specialists can find the most efficient solutions in the least time.
Initiate Online UNIX, Linux, Sun Solaris, or macOS and OS X Network Assistance from Progent
To access Progent's remote services in Seattle or anywhere in Washington or to find out more about Progent's online support options, contact Progent at
Online Support Services Available from Progent
Progent's phone-based technical support professionals have certified skills in an extensive array of disciplines. This wide range of technical skills enables Progent's consultants to address almost any emergency that may occur in a small business network. Certificates awarded to Progent support experts in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials owned by Progent service consultants include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional, and Design Associate.
To help clients with mixed-OS networks, Progent also provides the support of engineers with advanced Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager Engineers, CISSP network security experts, and Information System Security Architecture Professional engineers.
Remote support available from Progent to companies in Seattle and anywhere in the state of Washington include:
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UNIX, Linux, Sun Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based consulting services cover a broad range of computer technology including system infrastructure, email systems, system and operational security, UNIX/Linux and Windows integration, virtual server products for server hardware economization and easy management, and migration from legacy applications to current MS Windows or Linux environments. Progent's group-oriented methodology for resolving technical issues enables quick escalation, if necessary, to consultants with task-relevant expertise to handle complex situations. This accelerates solutions of critical problems, reduces network downtime, and lowers service expense.Progent's UNIX/Linux support engineers can provide urgent remote help for resolving anomalies affecting UNIX, Linux, or Solaris networks powered by popular derivatives of UNIX including:
- macOS and OS X
- Solaris
- IBM AIX Operating System
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware
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Contact a Cisco Certified Internetwork Expert for Complex Network Troubleshooting
The Cisco Certified Internetwork Expert credential is the premier accreditation for networking engineers, and validates an individual's network technology skills at the master level. Cisco CCIEs know how to handle the most complex challenges occurring in network infrastructure design, installation, maintenance, security, and troubleshooting. Cisco CCIEs can cooperate closely with Cisco's in-house engineers in isolating anomalies with Cisco IOS Software network management tools and developing workarounds or identifying program updates. Cisco CCIEs represent an exceptional value since their deep expertise allows them to resolve even the most intractable problems quickly. In common cases, less seasoned engineers can wrestle for many hours or days with the same problems that a CCIE can dispose of in minutes.
Few service firms make Cisco-qualified CCIEs accessible to assist small and medium sized companies. Progent offers quick telephone access to a CCIE so your company can receive timely support for severe network problems that are lowering business productivity but are beyond the experience of your local IT service group or consultant. Progent's CCIE support experts can communicate with your network via sophisticated on-line support tools to provide fast, safe, and affordable analysis and repair.
Progent's CCIEs can provide consulting for the complete line of Cisco's market leading selection of infrastructure appliances including PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Modules, secure high-speed and integrated services routers, wireless access points, Meraki cloud-managed Wi-Fi access points, VoIP phones and systems, Catalyst Series switches, as well as Virtual Private Network products.
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Authorized MS Windows Support
Progent's Microsoft-certified online service engineers can deliver computer problem solving and consulting support for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your business the assistance of support professionals who can assist your company with a broad variety of platform support services such as
Windows Server 2012 R2 integration,
Windows Server 2008 R2 set up,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 configuration,
Microsoft Exchange 2010 management,
SharePoint 2016 migration and hybrid deployment support,
SharePoint Server development,
Microsoft Skype for Business Server migration support, Lync Server 2013 integration and Microsoft Communications Server troubleshooting, Microsoft Forefront TMG 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) resource monitoring,
Project Server planning,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition can deliver a full range of remote PC desktop consulting and support services including Windows 7 integration, preparing for to 64-bit workstation applications, integrating Microsoft Office 2010, and automating Business Desktop Deployment.
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CISM and CISSP Premier System Security Experts
Progent's certified CISSP, ISSAP, and CISM network security consultants can provide a variety of system protection services that can enhance the protection of your UNIX/Linux, Sun Solaris, Mac or Windows network against attacks or assist your business to clean up rapidly following a damaging breach. Security solutions offered by Progent include: comprehensive network security evaluation utilizing utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Metasploit and Netcat; quick recovery from malicious attacks; configuring firewalls; establishing secure architectures for off-site and mobile communication; guarding your email infrastructure against spam and directory harvest attacks; and setting up 24x7 proactive monitoring.
- Hybrid Cloud Integration
Progent offers advanced remote consulting to help companies of any size connect their information networks with leading public clouds including Azure and Amazon Web Services. Progent can assist your it team to plan and manage hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid network models that combine on-premises resources along with public clouds. To help you to incorporate cloud services with physical datacenters, Progent can provide a range of public cloud migration services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of experience delivering advanced consulting support online, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.
Progent can provide the services of world-class online consulting experts for special projects that small companies frequently need. Progent's rates for longer-term consulting tasks are set based on the qualifications of the consultants assigned. Progent's background in these important fields of computer technology enables customers to complete major initiatives within budget and on schedule. Progent's project-based online engineering solutions include:
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Help Desk Call Center Services
Progent's Call Center service options for small organizations with environments that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Call Center process consulting. Progent's Help Desk outsourcing support services are ideal for smaller businesses who don't have the budget to create an in-house Call Center but who require quick access to a dependable Call Center with professional telephone support as well as the in-depth expertise to escalate complex tasks to advanced engineers.Progent’s Virtual Call Center is intended for larger businesses and operates as a seamless addition to your established Help Desk organization. Progent's Virtual Help Desk can serve as an escalation alternative to handle complex technical challenges, or be ready in hectic circumstances when your other resources are too busy.
Progent's Help Desk consulting expertise can aid you in establishing an effective new Call Center or improving your existing organization, evaluating or enhancing Help Desk Call Center software to address the special needs of your business, or providing occasional phone support staff to supplement your internal Help Desk Call Center group during demanding events like software migrations, major updates, or installing new applications.
Progent's Call Center staff of seasoned information technology experts offers your customers in Seattle or anywhere in the state of Washington instant contact with an efficient network service resource with years of experience providing phone support and remote diagnostics for IT systems that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to earn the Help Desk the reputation as a major driver of business efficiency, and Progent's goal is to solve and not simply track technical issues.
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Business Applications Support: Education, Customization, and Problem Solving
Progent's Applications Consulting Team can supply phone-based professional consulting expertise and education in specific application areas that include ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for Microsoft applications including Microsoft CRM, Project, Office Word, and Microsoft Excel. To learn more information about Progent's consulting, custom programming, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.Progent's Apple Mac professionals can promote the artistic facets of Mac computing by providing remote help services and education in imaging, audio, and video. Progent's consultants offer assistance in a range of Macintosh creative tools such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also help you with common procedures like scanning or digitizing audio or video or configuring an audio/video post production studio.
Online Network Monitoring Support
Progent offers companies in Seattle, or anywhere in the state of Washington, remote computer system monitoring support powered by Microsoft Operations Manager IT infrastructure monitoring, enhanced by Progent to suit your business so that your computer maintenance is proactive rather than reactive. By anticipating possible issues before they result in crashes, proactive monitoring can minimize stressful and costly network crises. Progent can also deploy network monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or macOS and OS X networks, Microsoft Windows networks, or networks that support a variety of operating systems.
To contact Progent about emergency online help with UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, go to Progent's Emergency Phone-Based Support, call
Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.
| City | Street Address | Contact Information |
| Seattle | 1001 4th Ave #3200 Seattle, Washington 98154 |
Sales Phone: 206-258-8872 Link: Seattle Network Support Services |
| Bellevue | 1000 124th Ave NE Building G Bellevue, Washington 98005 |
Sales Phone: 206-258-8873 Link: Bellevue Network Support Services |
| Lynnwood | 11700 Mukilteo Speedway Mukilteo, Washington 98275 |
Sales Phone: 425-903-5055 Link: Lynnwood Network Support Services |
| Tukwila | 14900 Interurban Ave S Tukwila, Washington 98168 |
Sales Phone: 425-905-3006 Link: Tukwila Network Support Services |
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An index of content::
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Cisco ASA Configuration Computer Consulting
Cisco ASDM Firewall Management IT Services
Progent’s experienced Cisco IT security consultants offer high-level PIX and ASA Firewall consulting support including infrastructure design, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from economical, plug-and-play desktop appliances for small and home offices to modular enterprise-class appliances, Cisco PIX and ASA Firewalls provide a high level of protection, high throughput, and excellent availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built platform, minimizing possible OS-specific security holes.
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Remote Monitoring and Reporting Professional
Progent provides a selection of network service bundles for small organizations. These information technology outsourcing and server monitoring solutions are built around the anticipatory problem solving capabilities of Operations Manager 2007, a next-generation network and IT management software platform that tracks the availability, performance, and security of your information system and identifies incipient troubles before they can disrupt your network. With Progent's economically priced network support programs, small organizations can select a simple co-sourcing package built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution.
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Risk Response Online Technical Support
Progent's disaster recovery planning and business continuity consultants can show you how to create a disaster recovery strategy to prepare for an IT network catastrophe. Progent can show you how to develop a comprehensive disaster recovery strategy that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized engineers can also show you how to create an affordable, fault-tolerant network solution that addresses reliability issues involving a wide array of infrastructure technologies and procedures.
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Email Predictive Sender Profiling Consultants
Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver centralized control and world-class protection for your email traffic. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further level of analysis for incoming email. For outgoing email, the local gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter.
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Consult for Computer Security Evaluation
Progent offers special security packages designed to deliver larger institutions an independent and comprehensive security evaluation from a team of certified security engineers. All Progent's security evaluation packages feature a collection of services like automated scans from within and from beyond your company firewall, professional analysis of scanned data by certified security consultants, production of a paper explaining the results, plus an interactive high-level executive outbrief and an in-depth live outbrief for in-house network administrators.
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VirtualPC for Mac Technical Support
VirtualPC for macOS Integration Services
For companies with a combination of Mac and Microsoft Windows desktops, there are two popular alternatives for running Microsoft Windows-dependent software on macOS or OS X: remote access to a physical Windows PC or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to connect a Mac to a networked Microsoft Windows-powered computer to run Windows software and access system resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on an Apple Mac computer so you are able to run Windows applications locally. Progent's Mac technology support experts can assist your business to manage these solutions for running Windows software on your Macs and can in addition assist your company to evaluate and install third-party solutions for Windows platform emulation.
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Computer Support Help Desk Technology Consulting Services
Call Center Online Consulting
Progent's Network Call Center Outsourcing Support Services for desktop technical support are intended specifically for small businesses who require immediate availability of a Help Desk Call Center with professional phone support and effective escalation options but who have to operate within a limited network support budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Support, Secure Remote Access Provisioning, System Evaluation, Expert Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Deployment.
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Windows Server 2003 Remote Support
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The sophistication and integration requirements of Microsoft Windows Servers calls for an IT consulting firm with practical experience and in-depth familiarity with planning and building cohesive, end-to-end business technology systems. The background of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your business goals. Progent’s consulting support can assist you with planning, installing, administering, and troubleshooting Windows Server systems that increase the business value of your IT system. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.
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For smaller organizations, computer security and regulatory compliance can be too complex to stay ahead of yet too risky to ignore. The largest largest enterprises have been hacked, and the leading cloud services have occasionally been knocked out. It looks like there's nowhere to run. Progent makes it economical for small and midsize organizations to implement vital IT security tasks successfully by offering the advantage of billable time to the nearest minute without any minimum charge for online help. This means you have the help of a world-class computer expert to deliver precisely the knowledge you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any level of system security including security audits, virus screening and recovery, spam and email content filtering, email data leak protection, compliance reporting, and designing a comprehensive security plan.
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Small Office Upgrade
Small Business Computer Companies
Progent provide businesses of any size world-class network online or onsite consulting services for information systems based on Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also offer security consulting for businesses varying in size from the small office to the global enterprise.
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Small Business Small Business Network Consulting Firms
Small Office Technology Consultants
Progent is a leader in affordably delivering enterprise-class IT support to small companies. Progent's achievement in handling the IT support needs of the chronically underserviced small company market is the cumulative result of key technical and operational innovations that have removed a great deal of the conventional costs out of managing network service, added unprecedented technical skill into the support mechanism, and significantly streamlined the repair cycle.
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Progent's Linux support experts offer small and mid-size businesses and developers assistance with managing and supporting Linux systems that operate with Microsoft-based networks. Progent offers your business contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide range of experience provides you with an easy one-stop source to help you create and manage a secure and reliable mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
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Microsoft Windows Enterprise Directory demands extensive hands-on experience to integrate efficiently across a large corporation. Progent’s Microsoft Premier engineers are skilled in planning, deploying, and maintaining complex Microsoft Enterprise Active Directory projects. Progent’s areas of proven competence with Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up legacy beta software configuration objects in production Active Directory systems, and fixing failed installations of AD and AD-associated programs.
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64-bit Migration Engineers
Progent’s Microsoft-certified engineers can help you to update your application servers and/or workstations from 32 bits to 64 bits. Progent can assist you to calculate the risks and advantages of migrating to 64-bit computing, design an efficient migration strategy that minimizes operational disruptions, and offer economical, expert online help to assist you to install 64-bit operating systems and application programs on your current computers.
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Years of experience with Microsoft's email products has made Progent one of the most knowledgeable IT consulting companies in California for configuring email systems based on Exchange 2000 Server. Progent is expert in helping small businesses derive the full benefits of Exchange Server under common scenarios including updating from Exchange 5.5, moving from an ISP-based or POP3 mail system, and outsourcing your Exchange Server administration.
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Progent's Exchange Server Hosting Support Services provide a world-class data center with redundant power and cooling systems, round-the-clock staffed security and operations center, and failover connections to Internet backbone service providers. Hosted Exchange servers are set up as virtualized servers for high uptime, smooth scalability, and fast recovery. Progent's services include complete incorporation with your business network, connectivity with mobile computing devices, continual tracking of performance and security, spam and virus protection, security update and revision control, Help Desk Call Center support, daily data backup, and comprehensive email management support.
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Progent’s Wireless Site Survey makes it easy to design and install a Wi-Fi WLAN adapted to your environment, offering your business a wireless solution that delivers the coverage, speed, capacity, QoS, security, and roaming capability your company needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed on-premises service.
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Progent's pricing policy is to bill for phone service and on-site help per minute. As a result, you pay just for received support. Progent does not impose a higher rate for after-hours or priority support, and within California or in areas where Progent provides on-site support, Progent does not bill for travel time except for emergency support where on-site time is less than 4 hours. In addition, Progent applies no startup fee and requires no retainer for services provided during normal business hours. Many service organizations demand substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity eliminates big invoices for fast solutions so you will not be forced to permit less critical problems to stay unaddressed.
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Progent offers onsite training customized for people who want to expand their knowledge of the Apple macOS and OS X platform, Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one webinar training for Mac application software.
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Microsoft SQL Server 2008 delivers powerful, standardized tools to computer experts as well as to information workers, reducing the complexity of creating, deploying, managing, and using enterprise information and analytical programs in environments ranging from handheld devices to enterprise information networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 require a network consultant with hands-on expertise and wide knowledge in designing and deploying information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
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Small to mid-sized companies can now enjoy all the benefits of Operations Manager and also have fast access to Progent’s Microsoft and Cisco Certified network consulting professionals. With Progent's economically priced network support programs, small organizations can choose a simple Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager to offer small business information systems world-class reliability, security, and productivity.
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ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate up to 50% of the time wasted looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you’re making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it.
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Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, merchants can expand their reach, lower their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and speed up your return on investment.
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Consulting Services for System Center 2016
System Center 2016 provides important improvements for managing hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers advanced online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new implementation of Microsoft System Center 2016, extend or optimize an existing one, upgrade smoothly from a previous version of System Center, or debug your System Center solution.
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Microsoft Forefront TMG 2010 Technical Support Services
Microsoft Forefront TMG Specialist
Forefront TMG 2010 is based on the powerful security technologies of Microsoft Internet Security and Acceleration Server and provides a centrally administered web gateway that acts as a single-server solution for an array of security features including an application and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, VPN control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security logging and reporting capabilities, permits customized reports powered by Microsoft SQL Server, integrates with Active Directory to streamline authentication, and can be deployed as a virtual server to cut costs and improve recoverability. Progent's Microsoft consultants can help your company to design and execute test and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent's consultants can also help you to upgrade economically to Microsoft Forefront TMG 2010 from ISA Server.
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Firesight Support Services
Progent’s experienced Cisco IT security consultants provide high-level PIX Firewall and ASA Firewall consulting support including architecture, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack protection, and secure connectivity services. Ranging from economical, plug-and-play desktop appliances for small and home offices to modular enterprise-level appliances, Cisco PIX and ASA Firewalls offer a high level of protection, high throughput, and high availability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built platform, eliminating common OS-specific security gaps.
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Excel Power View Reporting
Excel and SQL Server Services
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a broad range of online services to assist your organization to plan, program, test, install, manage, and debug applications based on any release of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist your business to upgrade your existing Excel applications to the latest releases of Excel, support Excel on iOS-powered iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility issues between different versions of Excel. Progent can provide as-needed help to organizations looking for a quick fix to a stubborn issue related to Office Excel and Progent can also provide full project management services for upgrading or developing mission-critical application software based on Excel. Progent's cost-effective online training classes for Excel can be customized to meet the special requirements of individuals or teams.
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Progent's Check Point Software experts can help you choose and configure Check Point Firewall/VPN software and appliances based on Check Point's technology to provide an affordable and efficient security defense for your information network. Progent can also show you how to configure other Check Point technologies including ZoneAlarm and Check Point Series 80 firewalls with security solutions from other vendors and provide a single source for on-going technical support, maintenance, training, and design expertise.
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Progent can provide onsite education designed for people who wish to expand their knowledge of the macOS and OS X platform, Apple Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one webinar training for Mac applications.
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Progent’s professionals offer expertise in multiple technologies related to mobile connectivity including system infrastructure, Activesync, wireless protection, mobile email, Windows Mobile, Research in Motion Blackberry, and wireless application development. Progent's Microsoft certified experts can save your business time and money by using their wireless expertise to show you how to choose and integrate wireless networking technologies that make sense for your business. Progent can also tune your IT infrastructure so that wireless data devices work better.
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Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for piloting line-of-business applications, creating efficient system upgrade procedures, evaluating and tuning performance, planning or verifying business continuity strategies, resolving compatibility problems, and establishing training environments for new products and technologies. For Progent customers who lack sufficient internal resources to configure proper test environments, the lab reduces capital costs and technical risk and helps keep critical IT projects on schedule.
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Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size company's production servers in a solution that gives the maximum level of dependability and expandability and is also easy to move to any data center. ProSight Virtual Hosting and management options are based on mature virtualization platforms that allow small and midsize businesses with mixed- platform IT systems to economize significantly on the costs of capital investments, system support, and network administration while benefiting from world-class reliability and an unprecedented degree of vendor independence.
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Progent offers a selection of programs that allow individuals or groups to profit by acting as referrers, sales agents, or resellers of Progent's IT support services and advanced consulting. Options include performing as a sales agent for Progent-branded consulting or using Progent's consulting engineers under your own brand as a transparent arm of your IT services team.
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Progent can help you to support Microsoft System Center 2007 Configuration Manager to streamline administration, enhance security and compliance, and boost productivity by ensuring that critical applications stay current, managing product licenses, and monitoring resource usage profiles to help you make informed purchasing choices. Once your organization is ready to update your SCCM 2007 device management ecosystem, Progent can assist you to plan and carry out a smooth move to SCCM 2012.
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Medium-size businesses can get all the advantages of Microsoft System Center Operations Manager 2007 and have quick availability of Progent’s Microsoft and Cisco Premier network support experts. Thanks to Progent's affordably priced IT service programs, mid-size businesses can choose a simple co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, automated warnings, comprehensive system analysis, Help Desk support, and online troubleshooting. For businesses with line-of-business environments who need non-stop networking, Progent can provide a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft Operations Manager 2007 to offer mid-size company information systems enterprise-class availability, security and productivity.
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Windows and Solaris On-site Support
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Progent's UNIX family support experts offer small and mid-size businesses and developers support for administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your organization contact with UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad range of expertise offers you an easy one-stop source to show you how to build and maintain a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft interoperability by integrating Microsoft Windows with popular variants of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
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XenServer Virtualization Consulting Services
Progent's Citrix-certified engineers can help your company to understand the business benefits of XenServer as well as additional Citrix platforms, and can help you to design, validate, implement, troubleshoot, and support a Citrix XenServer installation. Progent can also assess your existing Citrix technology deployment and show you how to enhance resource utilization, performance, protection, uptime, and disaster recovery.
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Progent practices knowledge transfer from Progent's consultants to customers. By teaching customers to deal with problems that are within their comfort zone, Progent can concentrate on delivering hard-to-find skills where Progent has little competition. Small businesses who utilize familiar freelance service providers or who employ internal support personnel benefit when Progent transfers knowledge about new technology and tested processes to make their networks more reliable, secure, and efficient.
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If you are a network consultant with system support expertise, joining Progent and helping our customers will expand your skills via interaction with Progent's staff of mutually supportive, high-output consultants. Progent's focus on providing IT consulting and computer support to small businesses will give you the opportunity to work in depth with business leaders and contribute significantly to the growth of exciting organizations. In addition, Our virtual office network offers the most advanced technology for off-site service and wireless access to allow you to come up with fast fixes when you troubleshoot mission-critical issues.
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Progent’s wireless engineers can help small businesses design, choose, pilot, configure and support secure building-to-building wireless bridging products that integrate transparently into your existing network while offering a degree of security that equals or excels wired interfaces. Progent provides expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to identify and install the wireless connectivity technology that align best your company requirements.
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Progent's Microsoft and Cisco certified computer engineers offer advanced help with a wide range of products and technologies and can deliver that expertise remotely anywhere in the U.S. or in person in major cities across the United States and anywhere in . Progent offers online support for information systems powered by Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that incorporate a mix of Windows and UNIX-based technology. Progent also can provide access to the help of Cisco CCIE network specialists for complex network issues, as well as the the support of CISA and CISSP-accredited security consultants to handle complex security design and troubleshooting. Progent has provided remote network support to companies in every state in the United States.
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Progent can assist organizations of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can help your business to move from an earlier release of SCVMM or from a third-party virtualization management system, and Progent can show you how you to optimize and repair your current SCVMM 2012 ecosystem so you get maximum return on investment.
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Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
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Years of experience with Microsoft's Exchange technology has made Progent among the most knowledgeable computer consulting companies in California for integrating messaging solutions based on Microsoft Exchange 2000 Server. Progent is expert in helping small companies get the full advantages of Microsoft Exchange Server under typical situations such as upgrading from Microsoft Exchange 5.5, migration from an ISP-provided or POP3 mail environment, and outsourcing your Microsoft Exchange Server management.
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