UNIX, Linux, Sun Solaris, Mac OS X Technical Support
Seattle Enterprise and Small Business Information Network Infrastructure
For small businesses located in Seattle Washington, Progent provides support for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a combination of UNIX and Microsoft technology. Progent has delivered online troubleshooting to companies in all 50 states in the United States. (See Progent's client recommendations). In addition, Progent can furnish the consultation CCIE-qualified engineers for challenging infrastructure problems, as well as the assistance of CISSP-certified security consultants to help with advanced security design and business continuity preparedness.
Progent's online support engineers offer excellent leverage because they have the practical background and the sophisticated tools to resolve most network problems quickly. Efficient support reduces immediate costs since solutions require a smaller number of billable minutes. Remote support also avoids the cost of sending an engineer to your site. Your company benefits additionally with incidental expenses by reducing or eliminating system outages and related losses resulting from business discontinuity, upset customers and vendors, unproductive employees, and distracted executives.
Progent's billing policy for online help is structured to stretch your IT service dollar. Progent charges per minute for telephone-based consulting, so you owe exclusively for the support that you actually get. In contrast to typical remote service firms, Progent asks for no startup fee or minimum fees. Progent's one-minute granularity and simple policy for billing prevent scenarios where fast repairs manage to end up as major invoices. Progent's penchant for handling technical issues quickly translates into your business saving cash.
Progent's Online Technical Support Technologies
Through years of experience, Progent has developed a collection of optimized technologies and field-proven processes which promote the maximum degree of efficiency for online help and troubleshooting for small and midsize business IT systems. Progent provides protected VPN support for gateways from multiple leading sources including Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Protected VPN technology enables the engineers of Progent's online support team to link to your system without compromising network security.
Progent's highly evolved technical support database application maintains comprehensive documentation describing the support that Progent's customers have received. Progent's staff consultants have the benefit of the details of all help rendered to each customer by any Progent consultant. This database of problems and responses is stored as a readily exploitable support database that allows Progent's online support engineers to communicate their knowledge company-wide to ensure that the efficiency of Progent's support services improves daily. Progent's high-level accreditations and close associations with important vendors including Cisco and Microsoft permit access to additional extensive technical databases and permit quick response from vendors' internal support staff with the result that Progent's remote service specialists are able to come up with the best resolutions in the least time.
Initiate Remote UNIX, Linux, Solaris, or macOS and OS X Network Help from Progent
To get started with Progent's remote services in Seattle Washington or to find out more about Progent's phone support options, call Progent at
Remote Support Services Provided by Progent
Progent's remote network support engineers possess credentials in a comprehensive set of disciplines. This wide range of IT skills allows Progent's consultants to manage virtually any emergency that may crop up in a small business information system. Certificates awarded to Progent engineers in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials owned by Progent service engineers include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, Voice Professional (CCVP), and Design Associate.
To support businesses with multi-platform networks, Progent also provides access to consultants who have high-level Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity experts, and CISSP-ISSAP consultants.
Phone-based services available from Progent to customers in Seattle include:
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UNIX/Linux, Sun Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based support services address a broad spectrum of information technology such as network infrastructure, messaging systems, system and operational security, UNIX and Windows integration, virtual server products for server consolidation and easy management, and transitioning from older systems to the latest MS Windows or Linux environments. Progent's group-oriented methodology for solving network issues enables quick escalation, when required, to engineers with appropriate experience to tackle complex situations. This expedites repair of critical problems, reduces network downtime, and cuts service expense.Progent's UNIX and Linux support engineers can provide emergency remote help for analyzing problems affecting UNIX/Linux systems based on leading variants of UNIX including:
- macOS and OS X
- Solaris
- IBM AIX OS
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO UNIX
- SGI/Irix
- RedHat Linux
- SUSE Linux
- Debian-GNU
- Slackware
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Contact a Cisco Certified Internetwork Expert for Complex Network Troubleshooting
The Cisco Certified Internetwork Expert certification is the top recognition for networking consultants, and validates an individual's technical knowledge at the expert level. CCIEs can resolve even the most difficult challenges associated with network design, installation, management, security, and problem solving. CCIEs operate with the highest priority with Cisco's in-house support staff in analyzing anomalies with Cisco IOS Software network administration utilities and coming up with workarounds or identifying software patches. Cisco CCIEs represent an exceptional cost-effectiveness because their broad experience enables them to resolve the most intractable problems rapidly. In common instances, less seasoned service providers can struggle for hours or days with identical problems that a Cisco CCIE can resolve in minutes.
Few consulting firms make CCIEs accessible to help small and mid-size companies. Progent can provide fast phone access to a Cisco CCIE so your company can get timely help for severe network infrastructure issues that are hurting business productivity but are outside the scope of your regular computer service group or consultant. Progent's Cisco-qualified CCIE support experts can interface to your network by means of sophisticated on-line troubleshooting tools to provide quick, secure, and economical diagnosis and remediation.
Progent's CCIEs offer assistance with the complete line of Cisco's popular family of infrastructure products including PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM modules, protected broadband and integrated services routers, wireless access points, Meraki cloud-managed Wi-Fi access points, wired and wireless Voice phones and systems, Catalyst switches, as well as Virtual Private Network technology.
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Certified Microsoft Windows Expertise
Progent's Microsoft-expert online support experts can provide computer troubleshooting and IT assistance for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your business the assistance of consulting professionals who can help you with a wide variety of technology support services such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 set up,
Microsoft Exchange 2019 deployment,
Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 consulting,
Exchange Server 2010 maintenance,
SharePoint Server 2016 migration and hybrid integration expertise,
SharePoint Server 2019 planning and configuration,
Microsoft Skype for Business Server migration consulting, Microsoft Lync Server 2013 integration and Microsoft Office Communications Server 2007 troubleshooting, Forefront Threat Management Gateway management and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
Systems Center Operations Manager system monitoring,
Project Server and Server Online training,
Small Business Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent in addition offers a broad array of online PC desktop support services including Windows 7 migration help, upgrading to 64-bit workstation software, integrating Office 2010, and streamlining PC desktop image creation.
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CISSP, ISSAP, and CISM Certified Network Security Experts
Progent's certified CISSP, ISSAP, and CISM security consultants offer a variety of system protection solutions to bolster the immunity of your UNIX/Linux, Solaris, Apple Mac or Microsoft Windows environment against internal or external threats or assist your business to recover rapidly after a damaging penetration. Security consulting services available from Progent cover comprehensive security analysis using tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds tools and Netcat; fast recovery from virus and worm assaults; setting up firewalls; building safe architectures for off-site and mobile connectivity; securing your email infrastructure from spam and directory harvest attacks; and offering 24x7 network monitoring.
- Hybrid Cloud Integration
Progent offers expert online consulting to help organizations of any size connect their networks with leading public cloud platforms such as Azure and Amazon Web Services. Progent can assist you to plan and manage hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid topologies that seamlessly combine on-premises resources along with public cloud services. To help you to integrate public clouds with networks, Progent can provide a variety of cloud migration services that include Office 365 integration with on-premises installations of Exchange, Microsoft Azure hybrid cloud solutions, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) planning and integration expertise. Progent has more than two decades of background delivering advanced consulting services online, and Progent can help you complete your cloud integration projects quickly and affordably.
Progent offers the services of world-class remote consulting experts for contract projects that small businesses frequently need. Progent's rates for longer-term development or consulting tasks are determined based on the qualifications of the consultants assigned. Progent's background in these special areas of computer technology enables customers to execute major initiatives within budget and on time. Progent's project-based remote engineering services include:
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Help Desk Services
Progent's Help Desk Call Center programs for small companies with environments based on UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk outsourcing, Virtual Helpdesk services, and Call Center operations consulting. Progent's Standard Call Center support services are designed for small businesses who lack the resources to build and maintain an in-house Help Desk Call Center but who require fast access to a dependable Call Center with proficient telephone support as well as the in-depth expertise to escalate complex tasks to high-level engineers.Progent’s Co-managed Help Desk services make it possible for your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progent’s shared Help Desk service is an advanced support solution based on the leading professional services automation platform for managing service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent's Call Center consulting expertise can assist you in building an efficient new Help Desk Call Center or revamping your established organization, evaluating or enhancing Help Desk software products to handle the unique needs of your company, or providing occasional online personnel to work with your internal Call Center group during high-demand events such as software transitions, major updates, or rolling out new applications.
Progent's Help Desk team of seasoned network professionals provides your workers in Seattle Washington instant access to a large technical support resource with years of experience offering telephone-based help and online diagnostics for computer environments based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's mission is to earn the Help Desk recognition as a crucial driver of business efficiency, and Progent's target is to solve rather than merely document IT problems.
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Business Applications Support: Education, Programming, and Troubleshooting
Progent's Applications Consulting Group can supply phone-based and in-depth engineering support and education in key business application areas that include Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management. Progent also can deliver expertise, programming, and training for familiar Microsoft business applications including CRM, MS Project, Microsoft Word, and MS Excel. To read more on Progent's consulting, customization, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.Progent's Apple Mac consultants can promote the creative elements of Mac environments by delivering remote help services and training in graphics, audio, and video. Progent's support professionals offer assistance in a variety of Macintosh programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and After Effects. Progent's Mac specialists can also help you with specific projects such as capturing or digitizing audio or video or establishing an audio/video production studio.
Online Network Monitoring Services
Progent offers businesses in Seattle Washington remote network and server monitoring services centered around Microsoft System Center Operations Manager network monitoring, adapted by Progent for your environment so that your computer maintenance is proactive rather than reactive. By exposing looming issues before they grow into crashes, remote monitoring can head off stressful and expensive service crises. Progent can also provide help with system monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft Windows networks, or networks powered by multiple OS platforms.
To get in touch with Progent about urgent phone-based support with UNIX/Linux, Sun Solaris, or macOS and OS X environments, go to Progent's Nationwide Online Help, telephone
Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.
| City | Address | Phone | Link |
| Bellevue | 11900 N.E. 1st Street Bellevue, WA 98005 |
206-258-8873 | Bellevue Network Support Services |
| Lynnwood | 11700 Mukilteo Speedway Mukilteo, WA 98275 |
425-903-5055 | Lynnwood Network Support Services |
| Seattle | 1001 4th Ave, #3200 Seattle, WA 98154 |
206-258-8872 | Seattle Network Support Services |
| Tacoma | 1102 A Street, Suite 300 Tacoma, WA 98402 |
253-590-4400 | Tacoma Network Support Services |
| Tukwila | 14900 Interurban Ave S Tukwila, WA 98168 |
425-905-3006 | Tukwila Network Support Services |
An index of content::
SQL Server 2000 Integration Services
Microsoft SQL Server 2008 Consultant
Progent’s Microsoft certified consultants can offer small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the speedy development of advanced business applications that can give your business a competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. In addition to providing consulting, support and troubleshooting services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your information system. Progent can also help you migrate from older versions of SQL Server to Microsoft SQL Server 2005.
Citrix Live Migration Specialists
Consulting XenMotion
Progent's Citrix-certified consultants can assist you to understand the strategic advantages of XenServer and other Citrix platforms, and can help you to design, test, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can in addition assess your current XenServer deployment and show you how to optimize resource utilization, performance, security and compliance, uptime, and recoverability.
SQL Server 2014 Technical Consultant
Expert Microsoft Certified SQL Server 2014 Azure Backup Consultant
Microsoft SQL Server 2014 includes significant improvements in key areas such as performance, availability, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works transparently across all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite consulting services such as system design, configuration, management, remediation, and application development expertise to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment.
Cybersecurity Firms Juniper Junos Management
Network Intrusion Penetration Testing Juniper Junos Network and Security Manager
Progent's Juniper Networks-certified network consultants can assist you to design and implement Juniper Firewall and VPN technology, enhance and troubleshoot your infrastructure, and migrate efficiently from outdated devices to current versions. Progent's Junos OS consultants can provide expertise with Juniper's flagship network control software to enable you to simplify the administration and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you maintain environments that incorporate a mix of Juniper's software platforms.
CISSP Certified Cybersecurity Architect Consultants
CISSP Certified security Systems Engineer Professionals
Progent's CISSP-premier cybersecurity experts can assist organizations of any size with any aspect of information system security. Progent can implement efficient security solutions that protect a small office from advanced malware attacks or Progent can design, configure, and manage an end-to-end security strategy for hybrid enterprise networks that support onsite, online, and mobile users sharing IT resources spread over a mix of physical sites and public and private clouds.
Virtualization Engineer
Virtualization Services
Server proliferation wreaks havoc on network budgets and administrative resources. Server consolidation through a virtual architecture offers lower TCO of hardware and quicker ROI, more leveraged utilization of physical computers, streamlined operations, enhanced network uptime, and easier management. Common usage scenarios for virtual machines include resource consolidation, economical hosts for line-of-business legacy software based on obsolete operating systems, and inexpensive isolation of software development or evaluation systems from production systems.
Exchange Hosting Specialist
Exchange Server Hosting Technology Professional
Progent's Exchange Hosting and Management Services provide an enterprise-class data center that features redundant power and cooling systems, round-the-clock site security and IT support center, plus fault-tolerant access to Internet backbone service providers. Hosted Exchange servers are configured as virtual machines for high availability, easy expandability, and fast restoration. Services feature complete incorporation with your business network, connectivity with handheld communication devices, automated tracking of efficiency and security, spam and virus filtering, security update and revision management, Contact Center support, per-day data backup, and comprehensive email administration services.
On-site Support Threat Management Gateway
24/7/365 Support Microsoft Forefront TMG
Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security capabilities of Microsoft Internet Security and Acceleration Server and provides a centrally managed web gateway that delivers a single-server solution for an array of security functions including an application and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway includes advanced web security logging and reporting capabilities, allows custom reports generated by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to lower expenses and improve recoverability. Progent's Microsoft-certified engineers can assist you to design and execute pilot and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; install Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and repair services. Progent's consultants can also assist you to upgrade economically to Forefront Threat Management Gateway from ISA Server.
Class Quark
Photoshop Learn
Progent's Apple Mac consultants can support the creative aspect of Macintosh computing by providing help services and education in graphics, sound, and video. Progent's support professionals offer help in a variety of Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or configuring an audio/video post production studio.
Private Clouds for Small Businesses Consultants
Technology Professional Virtual Server Private Cloud Hosting
Progent’s private cloud hosting service allows small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange Server from a secure Tier III data center on fault-tolerant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup and restoration. You can take advantage of Progent’s private cloud hosting service to eliminate large capital costs for the acquisition, maintenance, and operation of network hardware and facilities while benefiting world-class levels of system reliability and security.
MCSE Expert Certified IT Consulting Windows 2000 Server
Windows 2000 Server Remote Technical Support
Progent's certified Windows 2000 Server consultants can provide network support and information technology consulting services for the complete line of Microsoft .NET Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, optimization, and support offerings include system planning, deployment, documentation, on-site and off-site technical support, Call Center outsourcing, professional security consulting, full service outsourcing, and economical co-sourcing.
Remote Support Services Office 365 Portal
Hybrid Office 365 Exchange integration IT Services
Microsoft has made a strong effort to enable transparent hybrid networks that combine Office 365 Exchange Online and local Exchange systems. This allows you to have certain mailboxes located at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist you with any facet of designing, integrating and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide as-needed expertise to help you through stubborn technical issues and also can provide extensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is completed on schedule and on budget.
Managed IT Services Consulting
Professionals ProSight Managed IT Services for Small Businesses
Progent's ProSight portfolio of managed services are intended to provide organizations who have minimal in-house IT support teams with low-cost access to enterprise-class management tools and technical expertise. Benefits of Progent's ProSight line of managed services include flat-rate network management costs, automation of routine management tasks, ongoing adoption of the latest information technology, smooth migration from legacy technology to modern solutions, close alignment of information technology with strategic goals, guidance from veteran IT consultants, and allowing management to concentrate on business issues instead of fast-evolving network technology.
Troubleshooting Work at Home Endpoint Security
Offsite Workforce Security Troubleshooting
Progent can help small and mid-size companies to set up security protection systems and provide cleanup expertise to support telecommuters.
Largest Windows 2000 Help and Support
Microsoft Windows 2000 Professionals
Progent's certified Windows Server 2000 consultants can provide computer help and information technology consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Windows Server 2003. Progent's Microsoft Windows Server 2000 integration, optimization, and troubleshooting offerings include system design, installation, project management, on-site and off-site support, Call Center outsourcing, expert security consulting, full service outsourcing, and cost-effective co-sourcing.
Consulting CISSP Certified Cybersecurity Architect
CISSP Certified Cybersecurity Architect Specialist
Progent's CISSP-certified cybersecurity consultants can help organizations of any size with any aspect of information system security. Progent can help implement efficient security solutions that guard a small business against modern malware attacks or Progent can plan, configure, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate local, online, and mobile clients accessing IT resources spread across a mix of physical sites and public and private clouds.
Technology Professional Linux Remote
Linux Remote Consultancy
Progent provides national urgent phone support and consulting services for businesses that run Sun Solaris networks or whose information systems feature a combination of Solaris and Microsoft products. Online IT help provides optimum leverage for your IT budget by preserving client productivity and shortening the hours charged for network analysis and repair. Advanced remote access technology and experienced service specialists and engineers allow Progent to handle most IT issues without squandering time and expense by going to your site. In the vast majority of cases your IT issues can be remediated over the phone or via a combination of phone help and remote access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISM and CISSP certified security professionals to assist you with the most difficult network issues.
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