UNIX and Linux Consulting
Seattle Business IT Network Environments
For small and midsize companies located in Seattle Washington, Progent offers technical support for computer systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a mix of UNIX-family systems and Microsoft technology. Progent has delivered online support to businesses in all 50 states in the United States. (See Progent's client testimonials). Progent also offers the expertise of CCIE-qualified engineers for complex infrastructure issues, as well as the services of CISSP and CISM-certified security engineers to handle advanced security architecture and disaster recovery planning.
Progent's online support services represent excellent leverage because they are equipped with the practical background and the sophisticated technology to solve the majority of information system issues quickly. This reduces direct expenses since service calls take up a smaller number of chargeable consulting minutes. Online support also avoids the expense of sending a consultant to your location. Your organization saves even more with indirect expenses by reducing or avoiding network downtime and related losses stemming from business discontinuity, disgruntled customers and vendors, idle employees, and de-focused management.
Progent's pricing policy for online support is structured to stretch your network support dollar. Progent charges per minute for telephone-based consulting, so you owe exclusively for the support that you actually get. Unlike many online support organizations, Progent asks for no startup fee or minimum fees. Progent's per-minute billing unit and clean model for billing do away with situations where fast fixes manage to turn into big tabs. Progent's skill at disposing of problems efficiently translates into your company spending less money.
Progent's Online Support Tools
Over time, Progent has developed an array of customized technologies and proven methodologies that promote the maximum degree of effectiveness for online technical support and repair for small and midsize company computer systems. Progent provides safe Virtual Private Network support for gateways from a variety of leading sources including Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Secure VPN connectivity permits the staff of Progent's online support team to communicate with your network without violating corporate security.
Progent's proprietary technical support database system keeps thorough records describing all service that Progent's customers have been provided. Progent's team service personnel have the benefit of the details of support rendered to every client by every Progent engineer. This archive of trouble tickets and fixes is stored as an easily searchable internal knowledge base that allows Progent's online support professionals to communicate their experiences company-wide to ensure that the quality of Progent's technical support improves over time. Progent's advanced accreditations and close relationships with key vendors including Cisco and Microsoft make available additional extensive support databases and permit priority response from vendors' in-house support staff with the result that Progent's remote consulting experts can determine optimal solutions quickly.
Start Receiving Online UNIX, Linux, Solaris, or macOS and OS X Technical Support from Progent
To get started with Progent's phone support in Seattle Washington or to find out additional information about Progent's phone support options, contact Progent at
Phone-based Technical Support Services Available from Progent
Progent's online support professionals possess advanced credentials in an extensive set of disciplines. This broad scope of capability permits Progent's consultants to address virtually any problem that may occur in a small or midsize company information system. Certificates earned by Progent support experts in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications earned by Progent technical support engineers include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, CCSP, Voice Professional, and Design Associate.
To support clients with multi-platform networks, Progent also offers the services of consultants who have advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional engineers.
Online services provided by Progent to customers in Seattle include:
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UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote support services address a wide range of computer technology including network infrastructure, email systems, system and process security, UNIX/Linux and Windows integration, VMware products for server hardware consolidation and simplified management, and migration from older systems to current Windows or Linux-based solutions. Progent's team-oriented methodology for solving technical problems promotes quick escalation, if necessary, to engineers with appropriate experience to tackle challenging situations. This expedites solutions of urgent problems, minimizes lost productivity, and cuts service expense.Progent's UNIX/Linux support engineers can provide urgent phone-based assistance for troubleshooting anomalies within UNIX/Linux systems powered by popular derivatives of UNIX including:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX
- Berkeley UNIX (BSD)
- SCO UNIX
- Silicon Graphics IRIX
- RedHat
- SUSE
- Debian GNU/Linux
- Slackware
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Talk to a Cisco Certified Internetwork Expert for High-level Infrastructure Troubleshooting
The Cisco CCIE certification is the premier accreditation for network professionals, and certifies a consultant's network technology skills at the expert level. CCIEs can resolve the most intractable issues encountered in network infrastructure planning, deployment, administration, security, and repair. Cisco CCIEs can cooperate closely with Cisco's internal engineers in analyzing problems with IOS Software network management utilities and coming up with workarounds or locating software updates. Cisco qualified CCIEs are an exceptional value since their broad experience permits them to find solutions for the most intractable problems quickly. In typical cases, less seasoned consultants can struggle for hours or even days with the same problems that a Cisco CCIE can fix in a few minutes.
Few service providers make Cisco-qualified CCIEs available to support small and medium sized companies. Progent offers quick telephone access to a CCIE so you can receive immediate help for severe network issues that are hurting worker productivity but are beyond the comfort zone of your local computer support resources. Progent's CCIE consultants can communicate with your network using the latest remote support technology in order to provide fast, secure, and affordable diagnosis and repair.
Progent's CCIEs offer expertise in the complete line of Cisco's top-selling selection of infrastructure appliances including PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Modules, secure broadband and IS routers, wireless access points and bridges, Meraki cloud-managed APs, VoIP systems, Catalyst switches, as well as VPN solutions.
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Authorized Windows Support
Progent's Microsoft-premier remote support professionals can deliver computer repair and IT help for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the expertise of consulting professionals who can help you with a broad variety of technology support services including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 set up,
Microsoft Exchange 2019 integration,
Microsoft Exchange Server 2016 migration, Exchange 2013 configuration,
Exchange 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid deployment expertise,
SharePoint Server 2019 planning and integration, Microsoft Teams migration expertise, Microsoft Skype for Business planning and deployment support, Lync Server 2013 integration and Office Communications Server upgrade, Microsoft Forefront TMG 2010 management and ISA Server maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 migration and development, and SQL Server 2014 support,
Systems Center Operations Manager (SCOM) network monitoring and reporting,
Project Server and Server Online planning,
SBS Server support, and
Windows Essentials cloud integration.
Progent in addition offers a full range of online PC desktop support such as Microsoft Windows 7 migration support, moving to 64-bit desktop applications, configuring Office 2010, and automating Business Desktop Deployment.
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CISSP and ISSAP Certified System Security Consultants
Progent's qualified CISSP, ISSAP, and CISM security consultants can provide a variety of system protection services that can strengthen the defenses of your UNIX/Linux, Solaris, Apple Mac or Microsoft Windows network against internal or external threats or assist your company to recuperate quickly after a serious penetration. Security services offered by Progent cover in depth network security evaluation utilizing utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Solar Winds tools and Nikto; rapid recuperation from malicious attacks; integrating firewalls; establishing safe architectures for off-site and mobile communication; securing your messaging system from viruses, spam and DHA attacks; and managing 24x7 network monitoring.
- Hybrid Cloud Integration
Progent can provide advanced remote support services to help companies of any size connect their IT infrastructure with popular public clouds including Azure and Amazon Web Services. Progent can help you to plan and administer cost-effective environments that support Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid network models that utilize physical IT assets along with cloud services. To help you to integrate public clouds with physical datacenters, Progent offers a range of public cloud migration support services such as Office 365 integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform (GCP) integration expertise. Progent has more than two decades of experience providing advanced consulting expertise remotely, and Progent can help you complete your cloud integration initiatives on schedule and within your budget.
Progent offers the services of seasoned remote consulting professionals for special IT projects that small companies frequently request. Billing rates for ongoing development or consulting tasks are set based on the qualifications of the engineers involved. Progent's experience with these special fields of information technology enables customers to complete critical projects economically and on schedule. Progent's special remote consulting solutions include:
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Call Center Services
Progent's Help Desk support programs for small organizations with environments that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Call Center outsourcing, Virtual Help Desk support services, and Call Center consulting. Progent's Standard Help Desk Call Center support services are a convenient solution for smaller companies who don't have the money or time to build and maintain an in-house Call Center but who need quick communication with a reliable Call Center with proficient telephone assistance as well as the in-depth expertise to escalate the most challenging problems to high-level engineers.Progent’s shared Help Desk services allow your business to split responsibilities for Help Desk support transparently between your IT staff and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progent’s Help Desk sharing service is a collaborative support solution built around the top professional services automation tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent's Help Desk Call Center consulting expertise can guide you in establishing an efficient new Help Desk Call Center or enhancing your established organization, identifying or modifying Call Center software products to meet the unique demands of your company, or providing occasional online staff to work with your in-house Call Center group to deal with demanding events like software transitions, major updates, or installing brand new business software.
Progent's Help Desk team of seasoned network professionals gives your customers in Seattle Washington fast access to an efficient support resource with years of background providing telephone-based support and online repair service for computer environments based on UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's charter is to give the Help Desk recognition as a major enabler of company efficiency, and Progent's intent is to solve instead of merely record network issues.
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Applications Services: Training, Programming, and Problem Solving
Progent's Applications Experts Team offers remote advanced engineering support and education in key application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also can deliver expertise, custom development, and training for familiar Microsoft business applications such as CRM, MS Office Project, MS Word, and Excel. To read additional information concerning Progent's expertise, programming, and training offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.Progent's Apple Mac professionals can nurture the artistic elements of Mac systems by providing remote help support and education in graphics, sound, and video. Progent's support professionals offer expertise in a large selection of Apple Mac creative tools including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also help you with special jobs like capturing or digitizing audio or video or establishing an audio/video post production lab.
Online Network Monitoring Services
Progent offers businesses in Seattle Washington online network and server monitoring support centered around MS System Center Operations Manager network monitoring and reporting, customized by Progent to accommodate your business so your IT support is proactive and automated. By uncovering looming problems before they evolve into downtime, proactive monitoring can avoid disruptive and costly network failures. Progent can also deploy network monitoring utilities like Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Windows networks, or environments that incorporate a mix of platforms.
To get in touch with Progent about urgent phone-based help with UNIX, Linux, Sun Solaris, or macOS and OS X networks, visit Progent's Emergency Remote Help, telephone
Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.
| City | Address | Phone | Link |
| Bellevue | 11900 N.E. 1st Street Bellevue, WA 98005 United States |
(206) 258-8873 | Bellevue Network Support Services |
| Lynnwood | 16825 48th Ave W, #102 Lynnwood, WA 98037 United States |
(425) 903-5055 | Lynnwood Network Support Services |
| Seattle | 1001 4th Ave, #3200 Seattle, WA 98154 United States |
(206) 258-8872 | Seattle Network Support Services |
| Tacoma | 1102 A Street, Suite 300 Tacoma, WA 98402 United States |
(253) 590-4400 | Tacoma Network Support Services |
| Tukwila | 14900 Interurban Ave S Tukwila, WA 98168 United States |
(425) 905-3006 | Tukwila Network Support Services |
An index of content::
Postini Support
Postini Information Technology Consulting
E-Mail Guard is a complete service for defending against spam and virus attacks. E-Mail Guard addresses the protection and administration of company email by providing constantly improved spam and virus blocking, policy administration, content filtering, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features tracking, management and reporting utilities plus outgoing email testing to help you repair your e-mail environment and define and regulate company email policy.
Specialist SharePoint Server 2016
Microsoft Office SharePoint Server 2019 Technical Support
Progent’s Microsoft-certified consultants offer organizations of any size consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced solution that uses web technology for efficiently coordinating people, teams and information. SharePoint Server offers a central spot for your employees or clients to access, manage, share and interact with useful information, files, and applications and to communicate with one another. SharePoint allows faster and more intelligent decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the data they’ve created in a manner that makes data easy to find, download and re-use. Progent's SharePoint consultants can assist you to support your existing SharePoint ecosystem or upgrade to the current version of SharePoint Server or to SharePoint Online.
SCVMM 2012 Backup and Recovery Consulting
SCVMM 2012 Live Migration Consultant Services
Progent can help businesses of all sizes to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; design, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring. Progent can assist you to migrate from an earlier edition of System Center Virtual Machine Manager or from a third-party management system, and Progent can assist you to optimize and repair your existing SCVMM ecosystem to make sure you realize maximum business value.
On-site Support SharePoint Server 2019
Urgent SharePoint Support and Help
Progent’s Microsoft-certified experts can provide small and midsize businesses computer consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, groups and information. SharePoint Portal Server offers a common spot for your workers or clients to access, manage, share and interact with useful information, files, and applications and to communicate with one another. It allows faster and better decisions, more efficient sharing across groups and more economical business practices. The primary goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge accessible within and outside an organization. Windows SharePoint Services join workers, clients, teams and major tasks with the information they’ve created in a way that makes data convenient to locate, retrieve and re-use.
Microsoft SQL Server Tech
After Hours Microsoft SQL Server Consulting Services
Microsoft SQL Server 2005 delivers powerful, standardized tools to computer experts as well as to network users, reducing the difficulty of creating, integrating, administering, and accessing enterprise data and database applications on platforms ranging from mobile devices to corporate data systems. The sophistication and integration requirements of Microsoft SQL Server 2005 call for a network consultant with real-world experience and broad knowledge in planning and deploying data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Security Consultant Windows 7 Migration
Open Now Microsoft Experts Windows 7 Upgrade Technology Professional
Progent's Microsoft certified engineers can assist you to assess
Q and A about Microsoft MCP Contractor Jobs
Questions about Microsoft Consultants Telecommuting Job
To see answers to common enquiries concerning becoming employed by Progent, refer to Employment at Progent Frequently Asked Questions.
Consultant Services Wi-Fi IP phone integration
Support and Setup Wi-Fi IP phone integration
Progent's Cisco-certified Wi-Fi technology consulting experts can help organizations to deploy, manage, and troubleshoot Cisco Wi-Fi products such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Check Point UTM-1 Firewall Network Security Evaluation
Check Point ZoneAlarm Security Services
Progent's Check Point firewall consultants can help you plan, deploy, and manage firewall environments that rely on Check Point Software Next Generation security gateways and Check Point's cloud-based security services. Progent's consultants can also assist you support legacy Check Point firewall models or migrate efficiently to Check Point's modern security gateways.
Immediate Dynamics GP Software Network Engineer
On-site Technical Support Great Plains Migration
Microsoft Dynamics GP can help you expand and control your business better by delivering deep access to strategic data and a rapid return on investment. Dynamics GP/Great Plains offers important business benefits including its ability to extend the presence of your company, handle your financials, computerize financial operations, unify processes across your company, improve inventory control, enhance order accuracy, expand revenue and minimize turnaround time, and maximize free cash flow. Progent can help you configure and manage a robust, safe server and network infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP consultants to help you reap the full benefits of your Dynamics GP/Great Plains business management system.
SonicWall NSA 3650 Firewall Network Security Test
SonicWall TZ350 Firewall Consultant
Progent's SonicWall firewall experts can help you deploy, manage, and troubleshoot SonicWall firewall/VPN appliances including the newer SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified network security consultants can help you incorporate SonicWall firewalls into an end-to-end network protection plan and design protection into your business processes.
Best Consultants Internet Access
Emergency Internet Access Technology Professional
Progent offers access to the cost-effective support of remote Internet connectivity experts to assist your organization to evaluate or enhance your Internet services so your Internet access solution meets your business needs. Support services provided by Progent include evaluation of your current bandwidth use, vendor and plan analysis and selection, network provisioning, and managing a smooth move to a different carrier and/or service plan. Network provisioning can include optimizing existing routers and switches and deploying additional ones, implementing firewalls, and upgrading dependable Border Gateway Protocol configurations.
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