Progent is a certified Altaro partner and can plan and manage a deployment of Altaro Office 365 Backup to back up and restore your Office 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, plus Teams Chats.
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can expand their reach, lower their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and speed up your return on investment.
SQL Server 2014 incorporates significant enhancements in key areas including performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates seamlessly across all workloads including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite consulting services that include system design, configuration, administration, remediation, and software development expertise to help businesses of all sizes to achieve fast return from their SQL Server 2014 investment.
Progent’s IT outsourcing services offer affordable computer support for small organizations. Whether it involves planning system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or building an on-line business application, outsourcing your network technical services can contain expenses and eliminate risks, permitting network support expenses to increase in a more linear and manageable fashion than is feasible by building up a bulky, knowledgeable in-house network support organization. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and highly available system architecture for your critical business software powered by Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Progent’s team of Microsoft and Cisco Premier Certified experts average longer than ten years of real-world professional background, at the front lines of IT support, performing a wide variety of IT tasks for an extensive array of customers. Each Progent support professional shares a proven set of individual best practices which are combined into shared leading practices training that Progent teaches its support staff. This guarantees that you get not just world-class technical help, but also a consultant with proven approaches for using computer knowledge to solve real-world IT problems efficiently.
Lync 2010 provides IM, Real Presence, audio and video conferencing, desktop sharing, and both VoIP and traditional PSTN calling. Lync Server 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office desktop or Office 365 and simplify administration through integration with Windows AD. Lync can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence experts can provide remote and onsite support to help your company to maintain and troubleshoot your current Lync Server 2010 environment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also help you to design and execute an efficient Skype for Business upgrade.
Progent's certified security consultants can show you how to protect your Apple Mac environment through professional services including performing security audits, recovery from virus and worm attacks, setting up firewalls, implementing secure off-site and mobile connectivity, installing monitoring programs for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy appropriate for the specific goals of your corporate information system.
Progent's Wi-Fi site survey and predictive modeling make it easy to design, deploy and troubleshoot a Wi-Fi LAN customized for your environment, providing your business a wireless solution that delivers the reception, speed, capacity, QoS, security, and roaming capability your company requires. Wireless survey services from Progent include online predictive modeling for designing a Wi-Fi LAN and on-premises site survey services for confirming, tuning, and debugging a functioning wireless LAN.
Progent's Microsoft-certified consultants have more than a decade of experience delivering messaging solutions for customers ranging from small businesses to global enterprises. Progent provides economical support for all editions of Exchange Server to enhance email and virus protection, design fault tolerant email environments, and implement remote and mobile email access. Progent’s Exchange support services can help you in designing and carrying out a migration from an outdated SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange 2016 Server. Progent also offers support for Windows 8, Windows 7, and Windows XP desktops running Outlook and can help you integrate Microsoft Outlook Web App (OWA) for all major browsers. For e-mail virus protection, spam blocking and outbound data leak protection, Progent offers Email Guard managed services.
Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Exchange Server 2007 upgrade plan that minimizes network downtime, reduces ongoing support demands, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the experience to complete your move rapidly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and design offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server that are best aligned to your business needs.
Progent's Cisco CCIE-certified network infrastructure experts can assist your organization to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
For corporations with branch offices in or any region served by Progent's consultants, Progent's Microsoft-Premier network support professionals and certified Cisco network consultants can provide a variety of IT consulting services including project planning, SOX compliance, office moves, corporate security, system design, on-site or phone-based branch office support, and technical support for collocation hosting environments. A Progent network consultant can help you design a multi-office information system that makes smart use of collocation services and Internet data centers. Progent’s Microsoft Premier engineers can help large corporations design, deploy and support major rollouts of the latest versions of Microsoft technology such as Enterprise Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and CCNP experts can help you deploy Cisco products for connection solutions that combine simple, high-speed, integrated, and remote networking.
Progent is a pioneer in economically delivering world-class IT help to small companies. Progent's achievement in addressing the IT service requirements of the historically underserved small business market is the cumulative outcome of major technical and operational breakthroughs that have removed much of the conventional expenses out of managing network support, injected unmatched technical expertise into the support mechanism, and significantly accelerated the solution process.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that enhances cloud readiness, works with the most popular smart phones and tablets, permits single sign-on with Microsoft Azure AD, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, includes new Workflows, expands the Web Client, and delivers over 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants have the broad technical skills and experience to resolve the critical technical and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will optimize the business value of your investment in this mission-critical platform.
Progent's ProSight Virtual Hosting offers proven virtual server architecture, a state-of-the-art data center facility, and the technical support expertise of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a comprehensive IT outsourcing solution that improves network availability and protection, eliminates management hassle, and saves money. With Private Cloud Hosting, a smaller company can have all of its software platforms and critical business application servers hosted in a safe and fault tolerant data center on a fast, non-stop virtual server configured and maintained by Progent's computer support professionals.
Microsoft Dynamics GP 2015 R2 introduces a revamped architecture that enhances cloud integration, works with the most popular handheld devices, permits one-time sign-on with Microsoft Azure Active Directory, and tightens security and compliance. Dynamics 2015 R2 also streamlines reporting, incorporates nine new Workflows, expands the Web Client, and adds over 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad knowledge and experience to resolve the critical technical and business issues involved with upgrading to Dynamics GP 2015 R2 and can help you to perform an efficient migration that will optimize the return on your investment in this mission-critical product.
Stealth intrusion checking is an important part of any comprehensive IT system security strategy. Progent’s security professionals can perform extensive penetration checks without the knowledge of your company's in-house network support staff. Unannounced penetration testing shows whether current security defense tools such as intrusion detection warnings and event history analysis are properly configured and consistently observed.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer unified management and automation of advanced cybersecurity capabilities such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and execute a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's security services to create and centrally control network environments that span branch offices, data centers, private clouds and public clouds.
Progent can provide the services of a CRISC-certified risk management consultant to help you to design and implement an enterprise risk management strategy following leading practices promoted by CRISC and crafted to match your organization's risk appetite, business goals, and IT budget.
Progent's Microsoft-certified consultants can assist you to maintain System Center 2007 Configuration Manager to simplify administration, improve compliance, and increase productivity by making sure that critical applications stay up to date, managing product licenses, and reporting usage patterns so you can make informed purchasing decisions. When you are set to update your SCCM 2007 change management ecosystem, Progent can assist you to prepare for and implement an efficient migration to SCCM 2012.
Progent can help your business to plan and execute a smooth transition from a UNIX-based information environment to a network powered by Windows and suited for running Microsoft's powerful office productivity suites, business applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and application experts can show you how to guard your information and reduce productivity disruption by designing an effective migration strategy that preserves your current investments in UNIX software and technology. UNIX-to-Windows migration consulting services offered by Progent include analysis of existing infrastructure, migration strategy and validation, Microsoft Exchange migration support, data and application migration, and processor and storage migration and consolidation.
Progent can assist you to design, deploy and debug a backup plan based on MSP360 technology. MSP360 enables file/folder or image backup/recovery for VMs and physical computers, supports all leading public clouds, and allows you to build a backup ecosystem with a low RTO and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup system to protect against data loss resulting from human mistakes, computer glitches, ill-intentioned insiders, and external assaults such as ransomware.
Dynamics GP 2015 R2 features a new design that enhances cloud integration, works with popular handheld devices, permits one-time login with Azure Active Directory, and strengthens security and compliance. Dynamics 2015 R2 also simplifies reporting, incorporates nine new Workflows, expands the Web Client, and adds more than 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and experience to resolve the critical technical and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will optimize the return on your investment in this mission-critical platform.
Nexus series switches are engineered to deliver the throughput, scale, resilience, virtualization support, capacity, security and manageability needed to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide online and onsite support expertise to help your business to plan an efficient network architecture, build test environments to validate your network design, deploy Nexus switches, define and implement appropriate policies, run security vulnerability evaluations, set up advanced monitoring and alert systems, consolidate network resources by means of virtualization technologies, troubleshoot switching and routing problems, maximize performance, perform capacity planning, and take advantage of the powerful high-availability (HA) capabilities available for Nexus family of switches. Progent can also help you to upgrade non-disruptively from legacy Nexus switches or Cisco Catalyst switches to current Nexus platforms.
Microsoft Windows Server Update Services allows information technology managers to deploy and monitor the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, network support staff can completely and easily manage the installation of patches that are released through Microsoft Update to servers and desktops in an organization. Progent can assist you with complex details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft SUS deployment, setting up user's computers, defining the Group Policy settings, and ensuring your Microsoft WSUS GPO is associated with an Active Directory container appropriate for your network environment.
Progent can provide remote and onsite consulting to help your organization with any facet of BI reporting ranging from troubleshooting or modernizing reports to planning and implementing a comprehensive BI environment. Progent's management reporting consultants can assist you to support your existing reporting system, assist you to migrate databases and applications from a legacy reporting product to a current solution, and provide custom remote mentoring tailored to your individual needs. Progent’s management reporting and analytics consultants offer experience in the leading business intelligence reporting platforms such as Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot and Power View, and Report Builder.
Progent's Microsoft-certified professionals can help you to calculate the benefits of Windows Server 2008 for your business, develop test systems and rollout plans, integrate Windows Server 2008 with your network infrastructure and workload, train your IT personnel how to use enhanced administration utilities, and deliver continuing consulting and technical support via budget-friendly alternatives including Help Desk service and remote technical assistance.
Progent’s Microsoft-certified experts can provide businesses of any size consulting, technical support, and development services for SharePoint and SharePoint Online. SharePoint is an advanced platform that utilizes web-based technology for efficiently connecting people, teams and data. Microsoft SharePoint Server offers a common location for your employees or customers to connect to, manage, distribute and interact with useful information, documents, and software and to interact with other people. Microsoft SharePoint allows quicker and better decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services connect workers, customers, workgroups and projects with the data they’ve developed in a manner that makes data convenient to find, download and re-use. Progent's SharePoint consultants can help your organization to maintain your existing SharePoint ecosystem or upgrade to the current version of SharePoint.
Progent's Microsoft certified support team can help you design and implement an efficient in-place Exchange Server 2003 migration plan that avoids productivity disruption, simplifies long-term support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multi-server or multi-site upgrades, Progent has the experience to finish your move quickly and economically. Progent's Exchange 2003 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party add-ons to Exchange Server 2003 that are best aligned to your business needs.
Progent’s Technical Response Center offers low-cost nationwide extended hours online support for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support engineers provide extended hours phone help and online secure network connection to troubleshoot and resolve network problems quickly and affordably.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for piloting line-of-business applications, creating efficient system upgrade methodologies, assessing and optimizing performance, planning or validating business continuity solutions, mitigating compatibility issues, and establishing training systems for new technologies. For Progent clients who lack sufficient internal resources to configure effective pilot environments, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep vital network projects on schedule.
Progent's veteran group of network consultants and subject matter specialists have years of experience providing online and onsite support for organizations of all sizes who want to incorporate Android phones into their IT systems so that mobile clients can work together from anywhere. Progent has the range of skills to solve technical issues that span numerous manufacturers and that entail a combination of older and up-to-date technology. Progent offers affordable online consulting to assist you with any stage of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional technical support to assist you to resolve particularly stubborn technical issues, or Progent can provide outsourced or co-sourced project management services to help you finish strategic network initiatives on schedule and on budget. Progent can help with local, cloud-centric, or hybrid networks and offers expertise with all major operating systems, apps, management utilities and network infrastructure. Progent also offers customized group or individual training sessions to help you manage and use Android phones to maximize their business value.
Microsoft Dynamics 365 Business Central (previously, formerly} called Dynamics NAV and Navision) provides small and midsize businesses a single platform for financial management, inventory control, operations control, project management, procurement, sales, supply chain, and business analytics. Progent's Dynamics Business Central/NAV experts can help company to manage your legacy Dynamics NAV system or migrate smoothly to a cloud-based, local, or hybrid deployment.
Windows Server 2008 represents an important step forward in making information networks more protected and fault tolerant, easier to virtualize and manage, higher performing, and able to offer a better platform for web publishing. Progent can help your company get the most from the improvements built into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, technical support, training, staffing, monitoring, and security engineering services.
Progent's Cisco-authorized network experts can help you build an affordable, high availability Internet configuration solution that can deliver 24x7 Internet access through a wide range of fault tolerant Internet network technologies including fault tolerant BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to help you utilize the latest technology for fault tolerant Internet connections to implement a cost-effective, completely redundant Internet interface with automatic failover and other features to deliver fault tolerant Internet access.
Progent’s IT outsourcing services provide affordable computer consulting for medium-size organizations. Whether it includes planning system architecture, creating an in-house Help Desk or using an outside one, rolling out an updated email system, monitoring your network, or creating an on-line business application, outsourcing your IT technical services can smooth out costs and minimize risks, permitting IT support expenses to increase in a more moderate and manageable fashion than is feasible by amassing a large, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and robust network foundation for your vital Windows-powered business software including Windows 2008, Exchange Server, and SQL Server 2008.
Progent’s data center IT services are intended for companies with equipment housed at IDCs or data center colo hosting sites and in need of on-demand on-premises help at the colo facility as well as remote support from Microsoft and Cisco Certified experts. Progent provides a full array of Internet Data Centers and data center and collocation support services such as network topology evaluation, Windows and Linux server installation and maintenance, troubleshooting for server and communications networking, development and installation of non-stop configurations, architecting and implementing layered security defenses, firewall integration and troubleshooting, designing load balancing environments, and creating fault tolerant server clustering systems.
Progent's remote connectivity and smartphone synchronization specialists can help your business to design and deploy connectivity solutions for remote desktop PCs, laptops, and wireless handhelds so they integrate seamlessly with your IT network, allowing your business to improve the efficiency of your off-site workers.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Microsoft SQL Server 2008 offers indispensable, familiar tools to IT professionals and information workers, reducing the complexity of creating, deploying, managing, and accessing enterprise data and database applications in environments ranging from handheld devices to corporate information systems. The sophistication and integration demands of Microsoft SQL Server 2008 call for an IT consultant with real-world expertise and wide knowledge in planning and building data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.
Progent offers the services of a CRISC-certified risk management expert to assist your company to plan and implement an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and crafted to match your organization's risk appetite, business goals, and budgetary guidelines.
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, deploying, optimizing and fixing SCOM solutions and offer organizations of all sizes advanced online or on-premises consulting support for SCOM 2012. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or onsite troubleshooting to help you to remediate critical issues detected by SCOM 2012.
GIAC was established in 1999 to certify the skill of computer security experts. GIAC accreditations are acknowledged by businesses and government organizations all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants can provide support for any of the security capabilities covered within GIAC accreditation including evaluating network security mechanisms, security incident handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Microsoft Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important innovations plus a redesigned structure. These improvements affect vital facets of IT like manageability, availability, compliance, operational costs, collaboration, scalability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the potential advantages of migrating to Microsoft Exchange Server 2013, design an efficient test and deployment strategy, and train your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent can also provide affordable online support and management services for Microsoft Exchange Server 2013.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Microsoft Dynamics GP/Great Plains can help you expand and manage your business better by delivering easy access to strategic information and a rapid return on investment. Dynamics GP/Great Plains confers major business benefits including its ability to expand the reach of your organization, manage your accounting, automate financial processes, unify procedures across your business, refine inventory control, enhance order accuracy, expand sales and shorten lead-time, and maximize free cash flow. Progent can show you how to set up and manage a reliable, safe server and communications infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP consultants to make sure you derive all the benefits of your Microsoft Dynamics GP/Great Plains software.
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business integrate and maintain Cisco’s security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to administer and provide the flexibility to expand with your changing business requirements. Progent’s Cisco-Premier network consultants are familiar with Cisco’s comprehensive family of products aimed at eliminating information theft, virus and worm assaults, DDoS attacks, and other security risks to your network. Progent can show you how to deploy Cisco technology to get secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized client access control framework for user authentication, authorization, and tracking from a graphical Web interface.
Progent's Wireless Consulting Services offer a convenient, affordable option for businesses of any size to integrate, manage, monitor and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent can assist small businesses to move all or part of their computing infrastructure to Microsoft Azure. This can simplify network management and reduce hardware expense. Azure offers a comprehensive library of cloud services and Progent can assist you to understand the benefits and limitations of different cloud computing models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises apps and resources and make sure you sidestep the common mistakes small companies make when migrating to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN tunnels and to manage Apple iOS devices and Google Android handhelds.