Progent can assist your company to plan and execute a smooth migration from a UNIX-based IT system to a network powered by Microsoft Windows and suited for running Microsoft's popular office productivity suites, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development specialists can show you how to preserve your information and minimize productivity discontinuity by developing an efficient transition plan that protects your current assets in UNIX application and technology. UNIX-to-Windows migration consulting services available from Progent include evaluation of current environment, transition strategy and testing, Microsoft Exchange migration expertise, information and application software transition, and processor and mass storage transition and consolidation.
Before Progentís MOM-based solution, system issues were approached reactively, after workers were impacted by them. With the help of proactive, computer generated alerts and trend analyses sent by Microsoft Operations Manager, Progent is now able to fix server troubles before they grow to be critical enough to impact network availability. Because of Microsoft Operations Manager, Progent can resolve looming problems before customers know that the problems exist. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business networks enterprise-class reliability, safety and performance.
Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, enhancing and repairing SCOM solutions and can provide organizations of all sizes expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also help you to import and customize SCOM 2012 management packs based on leading practices for monitoring network fabric and Microsoft and third-party applications and services. Also, Progent can provide fast online or on-premises technical support to assist you to fix critical problems uncovered by System Center 2012 Operations Manager.
Progentís IT outsourcing services offer budget-friendly network consulting for small companies. Whether it includes planning network infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your network, or developing a web-based business solution, outsourcing your network engineering services can contain costs and eliminate risks, allowing network service budgets to increase in a more moderate and manageable fashion than is possible by assembling a bulky, all-purpose internal network support staff. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and robust network foundation for your vital applications powered by Microsoft Windows including Office XP, Office 2003, and Office 2000.
Progentís fault tolerant network consultants provide non-stop computing consulting, disaster recovery services, network load balancing, fault-tolerant interoffice connectivity, 24x7 Internet architecture design, fault-tolerant data center consulting, and other high-availability networking services to show your small business configure a non-stop network for strategic applications. Progent has the knowledge and experience to design economical, fault-tolerant systems by utilizing the evolving suite of Microsoft Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster Server. Progentís Microsoft and Cisco authorized consultants can show you how to you build a high-availability mutli-location network with a fully mirrored Internet interface and intelligent system load balancing.
ProSight LAN Watch is Progentís server and endpoint remote monitoring service that uses advanced remote monitoring and management technology to keep your network running efficiently by tracking the health of critical devices that power your network environment. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT staff and your assigned Progent consultant so that any potential issues can be addressed before they can impact productivity.
Progentís Co-managed Help Desk service makes it possible for your business to share the load for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of seasoned technical support engineers and matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative service desk solution built around the leading shared PSA tool for handling service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Progent's Symantec experts can assist you to support discontinued Symantec firewall and Symantec VPN products including the Symantec Raptor and VelociRaptor line or help you migrate to current firewall solutions. Progent can also enable you to create and implement a complete security strategy that can incorporate firewall/VPN devices and utilities, managed security and network protection services, system monitoring software, and formal policies and processes. Progent has the skill to be your one-stop source for on-going technical support, administration, education, and security expertise.
Progent's business climate will make you a more capable consultant by improving your technical skills and increasing the loyalty of your clients. Progent makes good on this promise by attracting the top consulting talent for you to work with, offering a state-of-the-art network and communications infrastructure, running proprietary application utilities to enable the maximum level of support, and by optimizing our operational models for finding and keeping clients.
ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge tools incorporated within a single agent managed from a unified console. Progent's data protection and virtualization experts can assist your business to design and configure a ProSight ESP deployment that addresses your company's specific requirements and that helps you demonstrate compliance with legal and industry data security regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent can also assist you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware.
Microsoft allows you to create seamless hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain mailboxes hosted at your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of planning, integrating and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you through challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is completed on time and within budget.
Progent's certified information technology consultants offer Windows Server 2016 migration consulting to help businesses of all sizes to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
If you are a network consultant with system support expertise, teaming with Progent and helping our customers will expand your abilities via collaboration with our team of motivated, high-output consulting experts. Progent's commitment to providing IT consulting and technical support to small companies will give you the opportunity to work in depth with decision makers and contribute significantly to the success of dynamic organizations. Also, Our virtual office environment provides state-of-the-art tools for off-site support and wireless access to allow you to come up with speedy solutions when you take on business-critical issues.
Progent's Cisco CCIE Wi-Fi network infrastructure experts offer online or on-premises integration and debugging services to help your organization to plan, configure, update, tune, manage and debug Aironet Wi-Fi access point environments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your Wi-Fi ecosystem with your wired network and cloud-hosted resources to create an enterprise-wide connectivity foundation that is simple to administer and scale. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, location and configuration of Aironet wireless access points to accommodate your unique office design, building structure, and expected network traffic.
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools enable Progent to design specialized line-of-business applications and eCommerce solutions that integrate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting consultants can help you design reports that let you track your business more thoroughly, turning uncooked information into valuable insights into your business.
Microsoft Lync 2013, now called Skype for Business, enables businesses of any size to create a centrally managed and protected communications ecosystem that supports a Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, audio/video and web meetings with app sharing and whiteboard, and both IP-based and PSTN calling enabled for a wide assortment of stationary PCs and handheld devices. Progent's Microsoft-certified Lync 2013 consultants and system architects can help your company to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or mixed model suitable for your present and long-term goals, deploy Lync Server 2013 in a way that expedites your ROI, and provide live webinar and onsite training to your management team and users. Progent offers expertise in critical pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to integrate Lync Server 2013 with key Microsoft Office and Office 365 applications such as Outlook clients and PowerPoint.
Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or implement an efficient migration to Cisco's latest Wi-Fi controller products. Progent offers expertise for both physical and software-only Wi-Fi controllers and can help you to determine which version makes sense for your Wi-Fi environment. For 802.11ac Wave 2 wireless controllers, Progent can provide Cisco 3504 Wi-Fi controller support, Cisco 5520 wireless controller expertise, and Cisco 8540 wireless controller support.
Mid-sized businesses can get all the advantages of Microsoft System Center Operations Manager 2007 and have fast access to Progentís Microsoft and Cisco Certified network consulting experts. Thanks to Progent's economically priced network service packages, medium-size businesses can select a basic co-sourcing service program based on Microsoft Operations Manager with network monitoring, proactive warnings, in-depth reporting, Help Desk Call Center, and online service. For businesses with mission-critical applications who need zero-downtime networking, Progent offers a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to provide mid-size company networks world-class availability, protection and productivity.
Progent has been providing SharePoint support since the initial product was released over a a dozen years, and Progent has the breadth and depth of IT knowledge to assist businesses of all sizes to design and implement a SharePoint Server 2013 installation and create SharePoint 2013 apps that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can assist your company to assess the business advantages of migrating to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from a different collaboration environment; determine if an on-premises, Cloud-based or hybrid configuration is best suited for your busi9ness; and pick the right edition of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can assist in specific tasks related to your SharePoint 2013 migration.
Progent is a pioneer in cost-effectively delivering world-class IT help to small businesses. Progent's achievement in addressing the network service needs of the chronically underserviced small business sector is the combined outcome of key technical and operational innovations that have removed much of the conventional costs out of managing network support, added unmatched professional expertise into the IT service mechanism, and dramatically streamlined the repair process.
Progent can provide the support of Microsoft-certified engineers as well as seasoned database application developers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and certified security professionals to assist your business to assess the likely benefits of Microsoft SQL Server 2012 for your business, install test systems at your datacenter or at Progent's test lab, design and carry out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from other RDBMS platforms, and define a cost-effective and safe network infrastructure that lets you realize the full business benefit of SQL Server 2012.
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business benefits of upgrading to SQL Server 2017 and can assist you to design and carry out a smooth migration of your current SQL Server environment to any network architecture including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or onsite support services ranging from as-needed design assessment or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 project is carried out on time and on budget.
Progent offers access to the cost-effective support of online Internet connectivity experts to help your company to evaluate or enhance your Internet services so your Internet access solution aligns with your business requirements. Services available from Progent's engineers include assessment of your current bandwidth use, vendor and service plan analysis and ordering, network provisioning, and overseeing a seamless move to a new ISP and/or service plan. Provisioning can include enhancing existing routers and switches and configuring additional ones, setting up firewalls, and designing fault-tolerant BGP architectures.
Small to middle size companies can now get all the advantages of Microsoft System Center Operations Manager and in addition have quick access to Progentís Microsoft Certified network support experts. With Progent's economically priced network service packages, small and midsize organizations can choose a simple System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small company networks enterprise-class reliability, protection, and productivity.
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-certified CCIE network consultants can help you to manage your existing PIX or ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, configure, optimize, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent can assist you in all facets of your migration to Microsoft Exchange 2016 such as designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; determining storage requirements for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web.
Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes hosted on your corporate datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist your organization with any phase of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you through stubborn technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on schedule and within budget.
Progent's Cisco-Premier network management consultants can show you how to use Cisco's network management tools alongside a variety of powerful third-party products to build a complete network management strategy to keep your environment operating smoothly, fully utilize limited resources, guard your data, revive quickly from hardware breakdown or malicious assaults, and allow you to add or repurpose network resources sensibly and economically as your company grows.
Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful new features as well as a revamped structure. These enhancements affect key areas like manageability, availability, security, operational costs, collaboration, scalability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you understand the possible advantages of migrating to Microsoft Exchange 2013, create an efficient test and deployment strategy, and educate your IT staff to manage your Exchange Server 2013 solution. Progent also offers ongoing remote support and management services for Microsoft Exchange Server 2013.
Years of background providing Microsoft support and Cisco network consulting has allowed Progent to develop a unique ability for serving branch offices that require network help with the flexibility associated with with small organizations but which offers professional communications, thorough documentation, and compliance with corporate IT protocols. If your corporation maintains a branch office situated anywhere in or any region covered by Progent's engineers, Progent can provide a wide array of in-person and on-line IT support services and network design expertise.
Progent can help you prepare and execute a smooth migration to Microsoft Dynamics GP so that you retain your data, improve your security, enhance your management reporting, take complete advantage of Microsoft Office support, and minimize business disruption by creating and executing a smart migration strategy. Progent can also help train new Dynamics GP 2010 users so you don't waste productivity. Progent can improve your company reports and management analytics by providing Crystal Reports consulting, FRx programming, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create custom business applications and eCommerce programs that work seamlessly with Microsoft Dynamics GP 2010/Great Plains 2010.
Progent's ProSight Email Guard uses the technology of top information security vendors to deliver web-based control and world-class security for your email traffic. The hybrid architecture of ProSight Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's onsite gateway device provides a deeper level of inspection for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The local security gateway can also help Exchange Server to track and safeguard internal email that stays within your corporate firewall.
Progent offers onsite training customized for people who want to expand their understanding of the Apple macOS and OS X operating system, Mac hardware, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online training for Mac application software.
Progent's Microsoft-certified experts can show you how to evaluate the business case for deploying SharePoint Server 2007, advise you on the appropriate version of SharePoint for your circumstances, provide setup and deployment services, help you to set up MS SQL Server as a back-end database, improve your network infrastructure, integrate your off-the-shelf and custom application programs to work with Microsoft SharePoint 2007, develop a company-wide security plan that encompasses portal solutions, and deliver troubleshooting and Help Desk services.
Even if your business has a minimal network services group and a modest IT budget, your information system can still feature the same high reliability and performance that once required a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier IT consultants, the most recent system management software for proactive monitoring and threshold alarms, and economical service programs such as a help desk call center to keep your mission-critical network applications and hardware operating.
Remote continuous monitoring, automated alerts, and periodic reports are crucial to preserving the proper operation of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management (RMM) technology has advanced to the point that companies of any size can get a level of protection that was previously limited to large enterprises. Progent offers a variety Remote Monitoring and Management options available as economical service packages designed to assist you to identify and fix a an array of network problems before they get big enough to disrupt your business.
Microsoft SQL Server 2014 incorporates significant improvements in key areas including performance, uptime, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that operates transparently across all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services that include system design, deployment, administration, remediation, and software development expertise to help businesses of any size to achieve fast return from their SQL Server 2014 investment.
Progentís Wireless Consulting Services offer a fast, economical way for businesses of all sizes to configure, manage and repair advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and install appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based analysis tools to guard endpoints and servers and VMs against new malware attacks like ransomware and email phishing, which easily escape traditional signature-based AV tools. ProSight ASM protects local and cloud resources and provides a unified platform to address the complete malware attack lifecycle including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to deliver web-based control and world-class security for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper level of inspection for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.
Progent's certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and migration plans, tune your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, train your IT management, team, develop a corporate-wide security plan, streamline IT administration, assist with creating applications, and build and validate a disaster recovery/business continuity plan.
Progentís wireless consultants can help small organizations plan, select, pilot, install and maintain protected building-to-building wireless bridging products that integrate transparently into your IT network while providing a degree of security that equals or exceeds wired interfaces. Progent offers experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can help you identify and deploy the wireless link solutions that match your company requirements.
Progent's expertise providing Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer platforms make it possible to create custom line-of-business applications and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP reporting consultants can help you create reports that allow you to analyze your business more thoroughly, turning raw data into valuable understanding of your company and customers.