Data Security and Compliance
For Enterprise IT Systems
Network Security Evaluation Service Bundles
Additional Topics of Interest
24-7 SQL Server Reporting Services Remote Support Services
Microsoft Management Reporter Troubleshooting
Progent’s expert programmers, relational database designers, and program managers can assist large businesses to complete development programs for Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for advanced planning and project co-ordination or Progent can help customers plug expertise gaps by offering relational database architects and programmers skilled in developing RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to incorporate SharePoint with other applications like SQL Server and Excel to create data-driven intranets and web portals. Progent also offers experience with web development tools and can assist businesses to build, expand, troubleshoot, or port web-based applications to utilize the latest advances in web technology.
Hybrid cloud integration Consult
Hybrid cloud Consultants
Progent can help you to plan and administer cost-effective environments that support Windows and Linux systems and apps in both cloud-only systems or in hybrid architectures that seamlessly combine local IT assets as well as public cloud services. To help you to incorporate public cloud services with networks, Progent offers a variety of public cloud migration services that include Microsoft Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of experience providing advanced consulting support online, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.
Cisco Experts Firepower Specialist
Immediate Cisco Firewall integration Remote Consulting
Progent’s Cisco-Certified technology consultants offer experienced PIX Firewall support services covering architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector threat security, and safe connectivity services. Extending from small, easy-to-install desktop appliances for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls offer a healthy level of security, performance and availability for information environments of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive management tools. Progent’s network consultants can help you choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Consultant Hourly Cost Small Business Network Consulting Companies
Consulting Hourly Price Systems Consultant
Progent's pricing policy is to charge for phone service and on-site visits by the minute. As a result, you pay only for received services. Progent does not impose a more expensive rate for after-hours or urgent service, and inside California or in regions where Progent offers on-site support, Progent does not charge for travel except for urgent calls where on-site work is less than four hours. In addition, Progent applies no minimum fee and requires no retainer for services provided during normal business hours. Many support organizations demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity eliminates large invoices for quick repairs so you will not be forced to allow less critical problems to stay unaddressed.
Microsoft Software Update Services Online Technical Support
SUS Consultant Services
Microsoft WSUS allows network administrators to deploy and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft SUS, IT staff can completely and easily manage the installation of updates that are released via Microsoft Update to servers and desktops in a company. Progent can assist you with technical details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, configuring client's workstations, defining the Group Policy settings, and making sure your Microsoft SUS Group Policy Object is associated with an Active Directory container appropriate for your network environment.
InDesign Training Professional
Quark Learn
Progent's Apple Mac consultants can support the creative facets of Mac environments by providing help services and training in graphics, audio, and motion video. Progent's support professionals offer help in a range of Apple Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production facility.
Collocation Migration On-site Technical Support
Colocation Center Technology Consulting
Colocation sites allow businesses to share enterprise-class facilities for housing network hardware that runs mission-critical applications and services. Progent's Microsoft and Cisco premier IT experts can assist your company with all aspects of your colocation program including selecting and migrating to a colo site, creating system topology, defining hardware, on-premises and remote maintenance, establishing online network management, and education your IT staff.
Video IP Phones Computer Consultants
Cisco VoIP Phones and CallManager Integration Support
Progent's Cisco CCIE-certified networking experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Expert Microsoft Certified Technology Professional Windows 7
Windows 7 64-bit Upgrade Computer Specialists
Progent's certified consultants can assist your company to evaluate
Comprehensive Event Management Network Consultants
24 Hour Microsoft Operations Manager Online Troubleshooting
Remote 24x7 network monitoring, proactive alerts, and actionable reports are vital to maintaining the health of your IT system and avoiding unnecessary and costly downtime. Remote Monitoring and Management technology has progressed to the point that companies of all sizes can afford a degree of protection that was once reserved for enterprises. Progent offers a variety RMM solutions available as economical services designed to help your company to identify and resolve a most IT network problems before they get big enough to disrupt your business.
An index of content::
Failover Clustering Windows 2008 Support and Setup
IT Consultant Failover Clustering Windows 2008
The server cluster technology incorporated into the Datacenter and Enterprise versions of MS Windows Server 2008 is radically redesigned to streamline the deployment, setup, and administration of clusters that provide improved levels of network dependability, protection, efficiency, and versatility. New or enhanced features include automated cluster verification, easier configuration and installation, unified cluster administration, redesigned cluster architecture for maximum uptime, hardened security and quorum models, fewer failure points, greater storage and memory capacity, and enhancements for multi-site clusters. Progent's consultants can help you evaluate the advantages of Windows clustering, design and execute a deployment, train your IT staff to manage your cluster environment, deliver ongoing consulting and support services, and create and validate a workplace recovery plan.
VPN Online Technical Support
Cisco Virtual Private Network Consultant
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business integrate and maintain Cisco’s security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to manage and provide the versatility to expand with your changing business needs. Progent’s Cisco-Premier network experts are familiar with Cisco’s comprehensive family of hardware and software aimed at eliminating information theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can show you how to integrate Cisco technology to get safe access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central user access control framework for user certification, permissions, and tracking from an easy-to-use Web interface.
SharePoint Designer 2010 Technical Support
SharePoint Excel Services Consulting Services
Progent's Microsoft consultants offer cost-effective online technical support and development services to assist you to plan, implement, administer, and maintain Microsoft SharePoint 2010 environments that can feature web sites able to function as portals, extranets, document and media management applications, wikis, data warehouses, business analytics, enterprise-wide search, Visio-driven workflows, and other utilities to support and improve information sharing. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other databases and with Microsoft's popular office productivity applications like Office Excel, Word, Outlook, and Visio. Progent can assist your business to upgrade from earlier versions of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.
Developer Firms Dynamics GP 2015 Excel Reports
Dynamics GP 2015 Workflows Specialist
Microsoft Dynamics GP 2015 R2 features a new architecture that improves cloud integration, supports the most popular smart phones and tablets, permits one-time sign-on with Microsoft Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates new Workflows, expands the Web Client, and adds over 100 improvements to various applications. Progent's Microsoft-certified and Cisco-certified consultants have the broad technical skills and hands-on experience to address the critical IT and business issues involved with upgrading to Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will maximize the return on your investment in this mission-critical product.
Microsoft Forefront TMG Remote Consulting
Remote Consulting Threat Management Gateway 2010
Microsoft Forefront Threat Management Gateway builds on the powerful security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily administered web gateway that acts as a one-server platform for an array of security functions such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security logging and reporting capabilities, permits custom reports powered by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be deployed as a virtual server to cut costs and improve availability. Progent's Microsoft-certified engineers can assist your company to design and execute test and production implementations; interface Microsoft Forefront Threat Management Gateway with Windows 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent's consultants can also assist you to migrate economically to Microsoft Forefront Threat Management Gateway from ISA Server.
Award Winning SCCM 2012 Reporting Computer Consulting
Remote SCCM 2012 Troubleshooting Support and Integration
Progent's Microsoft-certified consultants can assist your organization to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to SCCM 2012 from a legacy device management platform or assist you to modify your existing SCCM 2012 environment to accommodate your changing IT needs. In addition, Progent can assist you to create a software foundation that fully supports SCCM 2012 by providing advanced consulting support for associated Microsoft technologies including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Cisco Video Conferencing Specialist
LifeSize Telepresence Services
Progent offers access to a veteran specialist with years of hands-on experience installing, maintaining, and enhancing video conferencing systems from top-tier suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal IT support group, your ISP, and your video conferencing platform vendor to help your company maximize the business value of your video conferencing solution.
ProSight Email Directory Harvest Protection Services
Professionals ProSight Email Guard Outbound Email Encryption
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide centralized management and world-class security for all your email traffic. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The cloud filter acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a further layer of analysis for incoming email. For outbound email, the onsite gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.
Microsoft and Cisco IT Consultant Extended Call Center
Supplemental Service Desk Online Help
Progent offers three basic kinds of Help Desk support : Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Support, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals gives your clients easy access to a dependable support resource with extensive experience delivering phone support and online repair for IT systems based on Microsoft products. Progent's concentration is on earning the support Call Center a positive image as a key contributor to business performance. Progent's target is to fix rather than merely report problems.
Fortinet NGFW Firewalls Online Consulting
Fortinet FortiManager Technical Support
Fortinet next-generation firewalls (NGFWs) are leaders in delivering top throughput for encrypted data inspection. Progent's Fortinet firewall consultants can assist your business to integrate your Fortinet FortiGate firewalls to safeguard your IT resources at the network perimeter, within the data center, at branch locations, and at the cloud edge.
Microsoft LCS Server Technology Professional
Top Ranked Live Communications Server Computer Consultant
Microsoft Communications Server delivers Instant Messaging and presence as part of a scalable, world-class package featuring enhanced protection, transparent compatibility with additional Microsoft products, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product offers lower costs and elevated business efficiencies, enhanced worker productivity, and stronger IP security. Microsoft Office Communications Server 2007 has been replaced by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications experts can provide remote and on-premises configuration support and mediation help for your Office Communications Server 2007 deployment and can assist your organization to assess the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also assist you to plan and implement an efficient upgrade that will add business value to your IT system
Virtualization Consultant
Virtual Server Technology Specialists
Server growth wreaks havoc on IT budgets and administrative resources. Server reduction through a virtual architecture promises lower total cost of ownership of servers and faster ROI, more efficient utilization of servers, simplified operations, enhanced network uptime, and easier management. Typical usage scenarios for virtual servers include resource consolidation, low-cost platforms for line-of-business legacy applications based on outdated operating systems, and affordable isolation of software development or pilot testing systems from on-line systems.
Consulting Services ProSight Phishing Defense
Consultant Signature-based Virus Protection
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior machine learning tools to defend endpoint devices as well as servers and VMs against new malware assaults such as ransomware and email phishing, which routinely evade legacy signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to automate the entire threat lifecycle including blocking, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks.
Exchange Server 2007 Network Engineer
Exchange Server 2007 Online Technical Support
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes network downtime, simplifies ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the experience to complete your project quickly and affordably. Progent's Microsoft Exchange 2007 support, troubleshooting, and design services include expertise with the configuration of outside vendor add-ons to Exchange Server 2007 that are best aligned to your business goals.
At Home Workforce Cloud Integration Engineer
Remote Workers Cloud Integration Remote Support Services
Progent can assist small and medium-size businesses to provide their offsite employees with transparent access to public cloud resources.
Stabilizing Phase: Design Tuning Internet Networking Consultants
Enterprise Services Project Methodology Software Security Consultant
In conducting IT tasks for enterprise clients, Progent uses a structured approach driven by specified milestones in order to meet financial, timing and technical goals while minimizing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards based on the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, test models, design adjustments, and professional implementation. All facets are recorded to provide a detailed summary of technical services delivered and to assist in ongoing network support.
Computer Installation Access to External Support Databases
Microsoft Consulting Best Practices Networking Consultants
Progent’s staff of Microsoft and Cisco Certified consultants average more than a decade of real-world industry background, at the front lines of IT service, performing a wide variety of technical projects for a large mix of clients. Every Progent support professional shares a proven set of personal best practices which are combined into company-wide leading practices training that Progent instills in its consulting staff. This guarantees that you get not only world-class technical skills, but also a consultant with field-tested approaches for applying computer knowledge to fix actual network problems quickly.
Mid-size Company Maintenance
Midsized Business Network Specialists
Progent provides technical support for mid-size businesses who have 100 to 250 system clients. The mid-size company or work group has traditionally been an overlooked segment of the market for network consulting services. The overhead and service delivery practices of large outside support firms make them excessively costly for the typical small business or small medium business (SMB), which commonly has a minimal IT budget with which to maintain an information network whose complexity and sophistication are frequently similar to the information systems of much larger enterprises. Progent's support delivery model, which takes full advantage of online support, virtual network infrastructure and 24x7 server monitoring, dramatically lowers the IT support expenses of a small-medium business while offering the small company with enterprise-level service from professional, IT experts with background in a broad array of small business network solutions. If your mid-sized organization or small business is searching for the quality of network support needed by a medium size office without paying big-company costs, call Progent.
ProSight Email Guard AES Encryption Specialists
ProSight Email Guard Spam Filtering Services Consultant
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver centralized control and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the onsite gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.
24 Hour Solaris to Windows Upgrade Help
Solaris-Windows Upgrade
Progent can assist your business to plan and execute a smooth migration from a Solaris-powered IT environment to a network based on MS Windows and capable of running Microsoft's familiar office productivity software, commercial applications, and developer tools. Progent's Sun Solaris, Windows and Cisco engineers and software development experts can help you preserve your information and minimize business disruption by developing an effective migration strategy that protects your current assets in Sun Solaris software and technology. UNIX-to-Windows migration support services offered by Progent include analysis of current environment, transition planning and validation, MS Exchange migration expertise, information and application porting, and processor and media transition and economization.
Cisco Access Point Remote Support
Computer Network Support Group Cisco
Progent can assist you to utilize Cisco's infrastructure technology to build a solid foundation for your local, cloud-centric, or hybrid-cloud data center and improve operations in key areas such as compute and storage consolidation, security and compliance, manageability, uptime, and recoverability.
Urgent System Center 2016 and VMware Integration IT Services
System Center 2016 and Exchange Integration Remote Technical Support
System Center 2016 delivers major enhancements in the management of hybrid cloud networks through advanced support for Windows Server 2016, Windows 10; unified management of multi-OS environments that incorporate Linux, Microsoft Hyper-V and VMware; and better public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team can provide advanced online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to design and install a new deployment of System Center 2016, extend or tune your current one, migrate smoothly from a previous version of System Center, or debug your System Center environment.
Microsoft LCS Server Specialists
Microsoft Live Communications Server Engineers
Microsoft Office Communications Server provides Instant Messaging and presence as part of an extensible, world-class package featuring enhanced protection, transparent integration with popular Microsoft software, an extendable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can benefit from lower costs and elevated business efficiencies, enhanced individual productivity, and better IP security with this simple-to-manage, fault-tolerant IM platform. Effective deployments of Microsoft Office Communications Server require careful planning and consideration prior to roll out. Progent's Microsoft-authorized professionals can deliver the skill needed to deliver all the advantages of Office Communications Server across your entire corporation.
Amazon EC2 security Expert Development
24-7 Cisco and Microsoft Certified Coding Amazon EC2 firewall integration
Progent offers cost-effective online support to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Amazon Glacier for low-cost archival storage. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, system design and review, testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security. Progent offers advanced expertise with firewalls and VPN access and can help you deploy all-cloud or hybrid cloud ecosystems that efficiently integrate Amazon AWS cloud services. Progent offers as-needed consulting to help you to resolve complex technical issues or Progent can provide project management outsourcing services to help you move to the Amazon AWS platform on schedule and on budget.
CRISC Certified Risk and Information Systems Control Systems Engineer Engineer
CRISC Certified Risk and Information Systems Control Auditor Engineer
Progent offers the services of a CRISC-certified risk management consultant to help your company to design and deploy an enterprise risk management strategy following best practices promoted by CRISC and crafted to align with your company's risk appetite, business goals, and IT budget.
24x7 Cisco PIX to ASA upgrade On-site Support
Firepower Services Specialist
Progent’s experienced Cisco IT security consulting professionals offer expert PIX and ASA Firewall consulting support including infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack protection, and safe access services. Ranging from compact, plug-and-play desktop appliances for small and home offices to scalable enterprise-class appliances, Cisco PIX and ASA Firewalls offer a high level of protection, high throughput, and excellent reliability for IT systems of any size. PIX and ASA Firewalls are based on a hardened, purpose-built platform, eliminating possible OS-specific security gaps.
Telecommuting Remote Support
After Hours Mobile Laptop Outsourcing IT Support
Progent's remote access and wireless synchronization specialists can assist your business to plan and deploy connectivity solutions for remote desktops, notebooks, and smartphones so they integrate tightly with your IT network, allowing your business to improve the productivity of your off-site workers.
Server Education
Network Training
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching customers to handle technical issues that are within their scope, Progent is able to concentrate on offering hard-to-find services where Progent faces few competitors. Medium-size businesses who work with familiar freelance consultants or who employ in-house support staffs benefit when Progent passes on information about new technology and tested processes to make their IT environments more reliable, secure, and productive.
24/7 Microsoft Office XP Online Troubleshooting
Microsoft Office 2003 Small Office Network Consulting Services
Progent’s IT outsourcing services provide economical computer consulting for small organizations. Whether it includes designing system architecture, creating an in-house Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your network, or developing a web-based eCommerce application, outsourcing your IT technical services can reduce expenses and minimize risks, allowing network support budgets to increase in a more moderate and controlled manner than is possible by assembling a bulky, all-purpose internal network support staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and highly available system architecture for your vital business software based on Microsoft Windows including Office XP, Office 2003, and Microsoft Office 2000.
Specialists MS CRM
MS CRM Consultant Services
Microsoft Dynamics Customer Relationship Management helps small businesses nurture profitable customer interactions. Built-in Sales and Customer Service modules enable employees to share information to help improve sales success and deliver steady, efficient customer service. Progent can configure the optimal network environment, including local and offsite wireless access, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can show you how to combine Microsoft Dynamics CRM with your marketing or customer support databases.
Engineers Lync Server 2013 Persistent Chat
Lync Server 2013 Mobility Services Specialists
Lync 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both IP-based and PSTN calling. Microsoft Lync Server 2010 can enhance the capability of Exchange, SharePoint and Office or Office 365 and simplify administration through integration with Active Directory. Lync 2010 can also cut expenses by eliminating VoIP hardware and subscription services, PBX systems, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide remote and on-premises support services to assist your company to manage and repair your existing Lync 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to design and carry out a smooth Skype for Business upgrade.
Urgent Consulting Services Proxim Tsunami
Emergency Wireless Online Help
Progent’s wireless engineers can help small companies design, choose, pilot, install and support secure building-to-building wireless bridging products that integrate seamlessly into your IT network while offering a level of security that equals or excels wireline connections. Progent offers experience in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you select and install the wireless link solutions that match your company requirements.
Emergency Small Business Network Management Services Consultancy
Managed IT Services Consulting Services
Progent's ProSight portfolio of managed IT services are geared to offer organizations who have minimal internal IT administration and support staffs with low-cost access to world-class management platforms and technical experts. Benefits of Progent's ProSight catalog of managed services include predictable network management expenses, automation of common management tasks, continual adoption of new technology, smooth transition from older systems to current solutions, close alignment of information technology with business goals, access to veteran network consultants, and freeing up management to focus on business instead of fast-evolving network technology.
Comprehensive Event Management Computer Engineer
Onsite Technical Support Monitoring and Reporting
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, enhancing and fixing Microsoft SCOM environments and offer organizations of all sizes advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent can also assist you to import and set up SCOM 2012 management packs according to best practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or onsite technical support to help you to remediate serious problems uncovered by System Center 2012 Operations Manager.
CIO IT Consultants
CIO Remote Support Services
Progent can provide the temporary assistance of a veteran Chief Information Officer to offer a broad perspective to assist your company select and maintain network technology to meet your current needs and that can serve as a solid foundation for your growth. Progent's part-time or temporary Chief Information Officer services offer financial leverage to organizations trying to optimize the impact of their IT expenditures but who are unable or unwilling to add another executive-level position to their head count. Because Progent is vendor-neutral, with a large team of consultants certified to support all leading OS platforms and networking technologies plus a wide range and business software, Progent is in a unique situation to provide objective recommendations along with expert technical support for developing IT solutions that fit the particular needs of your business.
Antispam Services
Anti-Virus Services
Email Guard by Postini offers continually updated spam and virus filtering, content filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and service specialist. If your business is too small to qualify for a regular Postini license, you can still have access to Postini’s Perimeter Management services through Progent’s E-Mail Guard anti-spam and virus defense aggregation program. Progent’s expert email protection professionals can show you how to devise an email defense strategy that features anti-spam and anti-virus services and processes.
Largest System Center MOM Technology Professional
Urgent Operations Manager Specialists
Even if your company has a minimal computer support group and a modest IT budget, your information system can still have the same high reliability and responsiveness that once needed a substantial in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified IT professionals, the latest system management software for proactive monitoring and threshold alarms, and cost-effective support packages such as a help desk call center to keep your mission-critical network applications and servers operating.
CCIE Certified 5500 Wireless Controller Online Technical Support
Computer Consultant wireless controller
Progent's Cisco-certified Wi-Fi consultants can assist your organization to assess the benefits of using Cisco Wi-Fi controllers to manage Wi-Fi deployments of any size. Progent can assist you to support and debug your existing wireless network or help you design and implement an efficient migration from outdated wireless controllers to modern solutions.
Virtual Applications Hub Consultant Services
24x7 Citrix XenApp Remote Consulting
Progent's Citrix experts can help your business to design, deploy, administer, and support a virtual Windows application delivery system based on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support experts can assist you to administer and maintain a remote datacenter that features high availability, advanced protection, and rapid recovery.
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