Additional Topics of Interest
Troubleshooting for CallManager
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, is the center of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified CM Express provide a location-independent IP-PBX by integrating tightly with applications like Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's Cisco-certified network consultants can deliver effective and affordable remote and onsite support to help organizations of any size to create and maintain Unified CM environments by providing Cisco Unified Communications Manager integration and technical support consulting services that add maximum productivity. Progent can assist with any aspect of Unified CM configuration and debugging in areas such as integrating Cisco VoIP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN support, installing Cisco ISR routers with CUBE VoIP networking support, creating UCS server clustering systems for high availability, performance tuning, and integration with Exchange Server and Skype for Business.
Remote Network Monitoring Remote Support Services
Even if your business has a small computer services group and a limited technology budget, your information network can still feature the same high reliability and performance that once needed a large internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier IT professionals, the most recent system management software for 24x7 monitoring and alerts, and cost-effective service programs such as a help desk service to keep your mission-critical business applications and servers operating.
Progent's Sun Solaris family consulting services provide small and mid-size companies and software developers support for administering and maintaining Solaris systems that coexist with Microsoft-based networks. Progent can give your business access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide array of expertise offers you a convenient single source to show you how to build and maintain a protected and robust cross-platform network and communications solution that allows Solaris and Microsoft coexistence by integrating Microsoft Windows with popular variants of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or leading Linux variations including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Power Map Expert Development
Progent can provide online and on premises expertise to assist you with any facet of business intelligence (BI) reporting ranging from troubleshooting or modernizing applications to planning and deploying an advanced BI environment. Progent's management reporting consultants can assist you to maintain your existing BI environment, assist you to upgrade reports from a legacy reporting platform to a modern one, and deliver as-needed online training to meet your individual requirements. Progentís management reporting and analytics professionals can provide expertise in the leading business analytics reporting and visualization platforms such as the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot and Power View, and Report Builder.
Cisco Security Security Consulting Firms
Progent's Cisco CCIE network infrastructure consultants can help your business to configure, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.
Professionals for Online Microsoft Office Training
Progent provides live remote training for an array of client applications and operating systems such as Microsoft Office Excel, Word, Publisher and Outlook plus Adobe Acrobat, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction offers the benefits of conventional in-person instruction, including immediate interaction between clients and trainers, but avoids the expenses of travel and the hassle of attempting to synchronize the availability of multiple trainees. Offered to single students or groups of all sizes, Progent's live online training allows the instructor to run the seminar from an online office and the students can be spread across a campus or across the country. Virtual instruction utilizes proven teaching tools like virtual white boards, electronic hand-raising, and shared applications. Classes can be brief and targeted to specific subjects or extended in duration and broader in coverage.
Operations Manager IT Consulting
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, optimizing and repairing SCOM solutions and can provide organizations of any size expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to watch over your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs based on leading practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or onsite troubleshooting to help you to remediate serious issues uncovered by SCOM 2012.
Virtual Applications Hub Network Engineer
Progent's Citrix consultants can help your business to design, implement, administer, and support a virtual application delivery solution based on XenApp. Progent's Cisco CCIE network consultants can help you enhance your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support consultants can help your organization to administer and maintain an off-site datacenter that features high uptime, advanced security, and fast recovery.
Microsoft Operations Manager 2000 On-site Technical Support
Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, enhancing and fixing Microsoft SCOM environments and can provide organizations of any size advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also help you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or onsite technical support to help you to remediate critical issues detected by Microsoft SCOM 2012.
CIO Information Technology Consulting
Progent can provide small businesses with an information management professional who can function as a part-time CIO. This part-time CIO can provide long-term direction to help you deploy sensible IT products to improve business operations so they align better with your corporate goals. Your business can create and implement a well thought out information technology strategy without absorbing the cost of a full-time senior IT executive.
Altaro VM Backup Deduplication Support and Setup
Altaro VM Backup offers small businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted architectures and also enables low-cost backup to Microsoft Azure Block Blob storage. Headline capabilities include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for minimizing your Recovery Point Objective, military-grade encryption, granular restore capability for individual files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for vCenter for managing larger environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is a certified Altaro partner and offers a broad range of consulting services to help you to plan, install, manage and troubleshoot a backup/restore system based on Altaro VM Backup software.
Dynamics GP/Great Plains Computer Consultants
Dynamics GP/Great Plains can help you expand and control your business better by offering deep access to strategic data and a rapid return on investment. Microsoft Dynamics GP/Great Plains offers important productivity benefits including its ability to extend the presence of your organization, manage your financials, automate financial processes, standardize procedures across your company, refine inventory control, increase order accuracy, expand revenue and shorten turnaround time, and increase free cash flow. Progent can help you configure and maintain a robust, safe server and communications foundation to support Great Plains, and can provide expert Dynamics GP/Great Plains consultants to help you reap the full benefits of your Microsoft Dynamics GP software.
Microsoft Certified Expert UNIX, Windows Consultancy
If your business computer system combines UNIX, Linux or Solaris technology with Microsoft Windows, Progent can assist you to integrate your computers into a unified environment that permits all your OS platforms to run side by side for easy administration, transparent information exchange, high reliability, superior throughput, and tight security. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence assistance offerings feature network architecture integration and service, support for Windows services for UNIX, online network monitoring and management, remote network support and repair, on-site technical support, and Helpdesk outsourcing.