Progent's Microsoft-certified consultants have over 10 years of background providing unified communications solutions for customers that range from small businesses to global corporations. Progent offers affordable consulting for all editions of Microsoft Exchange Server to enhance email and virus security, design high availability email systems, and implement remote and mobile email access. Progentís Microsoft Exchange support services can help you in designing and implementing a move from a legacy SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2016 Server. Progent also provides support for Windows 8, Windows 7, and Windows XP clients using Outlook and can help you integrate Microsoft Outlook Web App (OWA) for popular browsers. For e-mail virus protection, spam blocking and outbound data leak protection, Progent offers Email Guard email filtering and encryption.
Microsoft Windows Active Directory demands extensive practical experience to configure efficiently across a large corporation. Progentís Microsoft Premier consultants are skilled in planning, integrating, and maintaining sophisticated Enterprise Active Directory installations. Progentís fields of proven competence with Windows Server Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up residual beta software configuration objects in production Active Directory systems, and repair of failed configurations of Active Directory and Active Directory-associated applications.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through thorough testing and significant work with network security design. ISSAP consultants have comprehensive knowledge of access control mechanisms and techniques, phone system and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security specialists can assist your business with all phases of secure network architecture.
Progent can help your business to evaluate the wealth of subscription options offered with Office 365 and configure your information network with Office 365 so you derive top business value. Progent offers expertise with multi-vendor environments that include Windows, macOS or OS X, and Linux technology. Progent can also help your business to build and manage hybrid ecosystems that seamlessly integrate local and cloud-based products and services.
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size organizations to get an objective evaluation of the overall health of their information system. Powered by some of the leading remote monitoring and management platforms in the industry, and overseen by Progent's world-class group of IT experts, ProSight Network Audits show you how closely the configuration of your core network devices adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI like a cleaner and safer Active Directory environment. Both options also offer the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include simpler network management, improved compliance with data security standards, higher utilization of network assets, quicker troubleshooting, more reliable backup and recovery, and increased uptime.
Progent can provide cost-effective remote and on-premises support to help businesses of any size to move all or part of their core IT infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and enable the use of Google's state-of-the-art machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design, pilot testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
Progent's Mac experts can promote the creative facets of Mac environments by offering help services and training in imaging, audio, and video. Progent's support professionals can provide help in a range of Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video post production studio.
Progent offers customized online instruction for a range of desktop apps and operating systems including Microsoft Office Excel, Word, Publisher and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training provides the benefits of traditional physical classroom seminars, such as immediate communication between clients and teachers, but eliminates the costs of transportation and the challenge of trying to accommodate the availability of many workers. Offered to individuals or classes of all sizes, Progent's virtual instruction allows the teacher to conduct the class from an online office while the clients can be dispersed throughout an office or across the the U.S. Virtual education supports powerful teaching mechanisms like virtual white boards, electronic hand-raising, and collaborative desktops. Classes can be short and targeted to specific subjects or extended in duration and wider in coverage.
Progent's Microsoft-certified consultants have two decades of experience providing electronic messaging and unified email/telephony solutions for businesses. Progent offers affordable Microsoft Exchange Server support services to strengthen email security and virus defense, provide fault tolerant email, and facilitate remote and wireless email connectivity. Progentís Microsoft Exchange help and support services can assist you in planning and deploying a Microsoft Exchange update or a migration from a legacy SMPT server or older Microsoft Email product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Progentís Microsoft-certified consultants provide small and mid-size businesses enterprise-class consulting services for Microsoft Systems Management Server and System Center Configuration Manager 2007, Microsoft's standard tools for change and configuration automation. System Center Configuration Manager 2007 is the new name for the update management platform formerly called Systems Management Server. System Center Configuration Manager 2007 provides a range of new features to Microsoft Systems Management Server 2003 such as comprehensive automation, integrated Windows Vista Windows Server 2008 support, quarantine support, and device driver management. Progentís Microsoft certified engineers can show you how to use Systems Management Server or Configuration Manager effectively for streamlined OS and application installation, security patch control, application tracking, and licensing reconciliation. Progent's engineers can also help you to migrate efficiently from Microsoft Systems Management Server to System Center Configuration Manager.
Progent can help you in any facet of your migration to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 Core as a host for Exchange; designing HA architecture for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and configuring Windows Hyper-V; configuring HLB; building DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and configuring Outlook clients.
Progent's Microsoft-certified experts can deliver a range of technical services to help organizations of any size to deploy, manage, and support networks that incorporate desktops, laptops, tablets, or smartphones based on Windows 8.1. For enterprises, Progent's experienced project managers can assist to design and configure testing environments to assess Microsoft Windows 8.1 and develop and implement Windows 8.1 migration projects based on leading practices.
Progent can assist your business to design and implement a smooth transition from a UNIX-based IT system to a network powered by Windows and suited for running Microsoft's familiar office productivity suites, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and software development specialists can show you how to preserve your data and minimize business disruption by developing an effective transition plan that protects your existing investments in UNIX application and technology. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of current environment, transition planning and validation, Exchange migration services, information and application software transition, and server and mass storage migration and consolidation.
Microsoft Lync 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, as well as VoIP and PSTN telephony. Lync Server 2010 can enhance the capability of Exchange, SharePoint and Office or Office 365 and streamlines administration via integration with Windows AD. Lync can also reduce capital and operational costs by doing away with VoIP hardware and subscription services, PBX systems, or legacy video conferencing solutions. Progent's certified unified communications consultants can provide remote and on-premises support to help your company to maintain and repair your current Lync 2010 environment or evaluate the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist your organization to design and carry out a smooth Skype for Business migration.
Progent is committed to information transfer from Progent's consultants to clients. By teaching customers to deal with technical issues that are within their scope, Progent is able to concentrate on delivering high-value skills where Progent faces few competitors. Mid-size businesses who work with trusted freelance service providers or who maintain in-house support staffs benefit when Progent passes on information about critical technology and proven methodologies to make their IT environments more reliable, secure, and efficient.
Progent's Cisco CCIE-certified Wi-Fi network experts can provide remote or on-premises integration and troubleshooting support to assist your organization to design, configure, upgrade, optimize, administer and troubleshoot Aironet Wi-Fi AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise-wide connectivity foundation that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, location and configuration of Aironet wireless access points to accommodate your unique workplace design, construction, and anticipated network traffic.
Progent's Cisco-certified CCIE network engineers can assist you to manage your current PIX 500 or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, deploy, optimize, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide affordable remote and on-premises consulting expertise, application development, and technical support services for organizations of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help customers plan and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based infrastructure into a seamless intranet system.
Cisco has designed a full array of routers that includes routers designed to provide the protection, performance, and reliability required by customers from branch offices to global enterprises. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system availability. Progent can show you how to choose and configure Cisco routers to build a reliable infrastructure for your IT system and to make it economical to expand as you support new users, start new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS platform, including the Cisco 800 family of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Routers.
System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and easy recovery capabilities for Microsoft-based environment. Data Protection Manager 2016 delivers application-sensitive protection for key platforms like SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, supports VMs hosted by Hyper-V as well as VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can help organizations of any size to plan, deploy, manage, and repair an enterprise-wide backup/restore solution powered by SCDPM 2016. Progent can help you to migrate from a previous version of DPM or from an outdated solution, and Progent can optimize your DPM 2016 environment for on premises, colocated, cloud or hybrid deployment models. Progent can provide online or onsite consulting expertise and can provide as-needed expertise to resolve technical bottlenecks or provide comprehensive project management support to help you complete your SCDPM 2016 initiative on time and on budget.
Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, functions as the heart of Cisco's communications and collaboration platform. Cisco Unified CM and Unified Communications Manager Express offer a location-independent IP-PBX by integrating tightly with applications that include Cisco Unified CM IM and Presence Service, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent's Cisco-certified network consultants offer effective and budget-friendly remote and onsite support to assist organizations of any size to build and administer CUCM deployments by providing Unified Communications Manager configuration and troubleshooting consulting services that add maximum business value. Progent can help with any facet of Unified Communications Manager setup and debugging in areas such as integrating Cisco VoIP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN support, installing ISR routers with CUBE support, designing Cisco UCS server failover systems for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
Progent's Cisco certified wireless networking consultants can provide economical remote and on-premises help for end-of-life and modern 802.11ac Aironet wireless access points and Progent can assist your business to design and maintain Wi-Fi environments that incorporate indoor and outside/ruggedized Aironet access points.
Fortinet FortiGate next-generation firewalls are industry leaders in offering top throughput for SSL inspection. Progent's Fortinet firewall experts can assist you to deploy your Fortinet FortiGate firewalls to safeguard your digital resources at the enterprise edge, within the data center core, at branch locations, and in the cloud.
Progent offers a variety of programs that allow single consultants or organizations to make money by acting as referrers, selling assistants, or resellers of Progent's IT support services and advanced consulting. Options include performing as a sales representative for Progent-branded support or using Progent's consulting experts but retaining your own service brand as a seamless arm of your network services company.
Progent can help your business in all facets of your upgrade to Exchange 2016 such as designing high availability (HA) architecture for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
Progent's Cisco Jabber consultants can provide remote or on-premises support to assist organizations of all sizes to plan, implement, maintain, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers advanced expertise for the technologies that go into creating a cohesive Jabber collaboration solution such as Cisco network appliances and management software, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi networks, security and compliance, cloud integration, immersive telepresence systems, PBX systems, business continuity, and the many other pieces of a modern collaboration solution.
Progent's Microsoft-certified consultants have over a decade of background planning, implementing, enhancing and fixing SCOM environments and offer companies of any size advanced remote or onsite consulting support for SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent can also help you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can provide fast remote or onsite troubleshooting to assist you to remediate serious issues uncovered by SCOM 2012.
Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and maintaining email systems for clients in the and throughout the United States. Progent offers affordable Microsoft Exchange Servers consulting support to make sure that your email system offers protection, high uptime, easy access for off-site and wireless users, time-saving administrative utilities, and productive integration with telecommunications. Progent provides expertise and support services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010, MS Exchange 2007 Server, Microsoft Exchange 2003 Server, and Exchange 2000. Progent can also assist small or mid-size businesses to migrate to Microsoft Exchange 2016 or Exchange 2013 Server.
Progentís Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business deploy and support Ciscoís security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to manage and provide the versatility to expand with your changing business needs. Progentís Cisco-Premier network experts are familiar with Ciscoís complete line of hardware and software targeted at preventing data theft, virus and worm outbreaks, DDoS attacks, and other security risks to your network. Progent can show you how to deploy Cisco technology to get secure access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central client access control framework for user authentication, authorization, and accounting from an easy-to-use Web interface.
Progent's Windows Server 2016 disaster recovery experts can assist your organization to design a DR system based on Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using commodity hardware, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a stretch cluster quorum arbitration point.
Progent offers support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and manage a WatchGuard Firewall/VPN product that fits your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewall solutions.
Progent offers one-on-one education designed for people who want to expand their knowledge of the Apple macOS and OS X operating system, Apple Mac computers, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one webinar training for Mac application software.
Progent can provide affordable remote consulting to help businesses of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can help you with every phase of Amazon AWS integration including requirements analysis, readiness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
Progentís Help Desk Co-management service makes it possible for your IT organization to split the load for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progentís Co-managed Help Desk service is a collaborative support solution built around the leading shared PSA tool for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Progent's Citrix-certified experts can assist you to plan, implement, administer, and troubleshoot a virtual application delivery and management system built on XenApp. Progent's Cisco CCIE network engineers can show you how to optimize your network for distributing server-side and client-side applications, and Progent's datacenter management and support experts can help you to administer and maintain an off-site datacenter that offers high uptime, enhanced protection, and rapid disaster recovery.
Progent's Microsoft-certified SQL Server 2019 experts can help your organization to assess the advantages for upgrading to SQL Server 2019 and can provide rapid online or on-premises contact with consulting experts in solution design and integration, software programming, database administration, and network security.
Microsoft allows you to create seamless hybrid environments that combine Office 365 and on-premises Exchange systems. This allows you to have some Exchange mailboxes hosted at your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help your organization with any phase of designing, integrating and troubleshooting your hybrid Office 365 network. Progent's Exchange consultants can provide as-needed support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is carried out on time and within budget.