Progent provides IT support for mid-size companies with 100 to 250 network clients. The medium size company or office has typically been an underserved segment of the market for IT consulting services. The overhead and service access models of major outside service firms make them too expensive for the typical small company or small medium business (SMB), which commonly has a minimal IT budget with which to support an information network whose complexity and sophistication are often comparable to the information systems of much larger enterprises. Progent's service delivery model, which takes great advantage of remote service, virtual office infrastructure and proactive server monitoring, significantly reduces the network support expenses of an SMB while providing the small company with enterprise-level support from professional, IT experts knowledgeable in a wide range of midsized business technologies. If your mid-sized organization or small business is looking for levels of network support needed by a medium size office without paying big-company costs, contact Progent.
Progent's Windows consultants can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Online and on-premises evaluation and migration support for Microsoft Windows 10 provided by Progent's experts include ROI estimates, project supervision, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile device management, telecommuter connectivity, data and identity security, automated provisioning and management, infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for IT support staff and users, and ongoing Call Center support services.
Progent's Microsoft-certified consultants have 20 years of experience planning, installing, and maintaining email solutions for businesses in the and across the U.S. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email system features compliance, high availability, easy access for off-site and mobile users, efficient administrative utilities, and seamless integration with telecommunications. Progent provides consulting and integration services for Exchange 2016 Server, Exchange 2013, Microsoft Exchange 2010 Server, MS Exchange 2007 Server, Microsoft Exchange 2003 Server, and MS Exchange 2000. Progent can also help small or medium businesses to upgrade to MS Exchange 2016 or Microsoft Exchange 2013 Server.
Progent has 20 years of background helping small and mid-size businesses to design, deploy, tune, administer, and troubleshoot computer networks that incorporate telecommuters.
Progent's fault tolerant network experts offer reliability support, disaster recovery services, network load balancing, 24x7 interoffice access, fault-tolerant Internet architecture design, 24x7 data center support, and other high-availability operations consulting to help your company create a non-stop environment for strategic applications. Progent has the knowledge and experience to develop economical, fault-tolerant networks by deploying the evolving library of Microsoft Windows Cluster servers including Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco authorized engineers can help you build a high-availability mutli-location network with a completely redundant Internet connection and efficient system load balancing.
Cisco offers an extensive product line of routers including routers built to provide the protection, bandwidth, and reliability demanded by customers ranging from branch offices to worldwide enterprises. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network uptime. Progent can show you how to choose and configure Cisco routers to establish a reliable infrastructure for your network and to make it easy to grow as you support new users, open new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS platform, such as the Cisco 800 family of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Routers.
Progent's Solaris platform consulting services provide small and mid-size companies and software developers support for managing and supporting Solaris environments that run with Microsoft-based technology. Progent offers your organization contact with Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide range of expertise provides you with an easy single source to help you build and maintain a secure and reliable cross-platform connectivity and communications solution that allows Sun Solaris and Microsoft interoperability by combining MS Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Progent has two decades of experience assisting small and medium-size organizations to plan, install, tune, manage, and debug computer networks that incorporate teleworkers.
Progent's Microsoft-certified consultants offer economical online and onsite consulting expertise, application development, and debugging services for organizations of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
Microsoft Virtual Server 2005, hosted on the Windows Server operating system and powered by technology originally developed by Connectix, provides the power needed to carry out server consolidation, application migration, and server quarantine tasks via virtualization techniques in an enterprise-class computing environment with high scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at businesses who want to improve ROI in application programming and piloting, migration from legacy mission-critical applications, and hardware consolidation. Progent's skilled Virtual Server experts can help your business to assess and integrate Microsoft Virtual Server.
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a broad range of remote support services to help you to plan, develop, pilot test, install, manage, and debug business applications based on any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist you to upgrade your existing Excel solutions to the latest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility issues between various versions of Office Excel. Progent can provide on-demand help to clients who need a fast solution to a stubborn problem associated with Office Excel and Progent also offers full project management services for upgrading or developing mission-critical application software based on Office Excel. Progent's affordable webinar training for Excel can be custom tailored to address the needs of individual users or teams.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).
Progent can provide quick access to the skills of seasoned wireless specialists who can assist you to determine the advantages of Ubiquiti UniFi wireless APs for your business and help you to plan, install, maintain, and troubleshoot your UniFi network. Progent can also carry out a Wi-Fi site survey to assist you to select, provision, and position UniFi Wi-Fi APs for your required coverage and performance.
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that incorporates machine learning technology and advanced services to deliver comprehensive endpoint detection and response.
The Certified Information Systems Auditor accreditation is a globally recognized achievement that signifies expertise in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that consultants pass a comprehensive test given by the ISACA international professional group. Progent offers the expertise of a CISA-Premier Cybersecurity audit consultant trained to help businesses in the areas of IS audit services, IT administration, systems and architecture ROI, information technology service delivery, safeguarding of data resources, and disaster recovery planning.
Progent's Windows Server 2016 disaster recovery experts can help your organization to design a DR solution based on Microsoft's latest Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using low-cost hardware, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, economical creation of a stretch cluster quorum witness.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent can provide consultants experienced in Dynamics AX, Dynamics NAV, Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, administration help, migration support, and 1-on-1 or group webinar training customized to address your specific needs. Progent's experts also can show you how to build and support a secure, robust server and communications foundation to support your ERP, MRP and accounting applications.
Progent's CCIE-certified networking consultants have extensive experience assisting Internet Service Providers to architect, implement, administer, optimize, and debug high-availability, scalable network solutions appropriate for public networks.
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that includes machine learning technology and advanced services to provide cutting-edge endpoint detection and response.
Progent's Disaster Recovery/Business Continuity consultants offer in-depth backgrounds assisting small and mid-size organizations to minimize system downtime by offering affordable online consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability network infrastructure, data backup and restore systems, and non-disruptive system maintenance. Progent's business continuity experts can assist you to plan and validate a sensible business continuity plan that matches your business needs and IT budget. Progent's disaster recovery specialists can assist you to architect, implement, and maintain fault-tolerant technologies including redundant Internet access, virtualization, fail-over clustering, load balancing, continual off-site backup, and multi-location hot backup centers.
Progent imposes no initialization charge and asks no retainer for support services provided during regular working hours. Progent's one-minute granularity avoids big invoices for fast solutions so you won't be tempted to allow simple problems to stay unaddressed.
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Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or modernize .NET apps quickly and at low cost.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to halt the progress of an active ransomware breach. Call 800-462-8800
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A centerpiece of Progent's Network Operations Center (NOC) is its effective integration of NinjaOne RMM, a cutting-edge remote monitoring and management solution which facilitates automated alerting and rapid incident response.
Microsoft Exchange 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features as well as a redesigned structure. These enhancements favorably impact key facets of IT such as manageability, high availability (HA), security, operational costs, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can help you understand the possible advantages of migrating to Microsoft Exchange Server 2013, design an efficient validation and rollout strategy, and educate your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent also offers ongoing online consulting and support and management services for Exchange 2013.
Progent's wireless engineers can help small businesses design, select, evaluate, configure and support secure building-to-building wireless bridging products that integrate transparently into your IT network while offering a level of security that matches or excels wireline connections. Progent offers expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can help you identify and deploy the wireless link technology that fit best with your business needs.
Progent offers support services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and manage a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can help you to manage outdated WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewalls.
Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Windows Server 2019 delivers major improvements in capacity, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and Linux support.
Progent's UNIX platform consulting experts provide small businesses and software developers assistance with managing and maintaining UNIX, Linux or Solaris systems that run with Microsoft-powered networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise offers you a convenient one-stop consulting firm to help you create and manage a secure and reliable mixed-platform network and communications environment that allows UNIX and Microsoft interoperability by integrating MS Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and SGI/Irix or leading Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Progent's Power BI experts can help you to plan, deploy, manage, update or debug your Power BI business analytics solution. Progent's database experts can assist you to prepare your target data for Power BI reports and dashboards. Progent can help you implement and administer an on-premises, cloud, or hybrid environment for Power BI.
Progent's Microsoft-premier engineers can assist you to enhance your workstations from 32 bits to 64 bits. Progent can help you to understand the risks and benefits of moving to 64-bit PC desktop computing, plan an affordable upgrade process that minimizes operational interruptions, and deliver inexpensive, expert remote help to assist your company to configure 64-bit desktop software and applications on your current hardware.
Microsoft SQL Server 2016 introduces significant improvements in performance, scale, security and compliance, high-availability, BOYD integration, plus built-in business intelligence. New features include PolyBase for processing relational and non-relational files in one appliance for big data applications, Jason integration, Row-level Security, Mobile Reports, and seamless management of local and cloud-based operations and services. Progent's Microsoft-certified consultants can deliver remote and on-premises support to assist businesses of any size to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager.
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If your company has a Solaris environment or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-premier consultants can help your entire organization in a wide array of security topics including security management practices, security design and models, connection management products and techniques, applications development security, operations security, hardware security, telecommunications, network and web security, and workplace recovery preparedness. CISM and ISSAP stipulate the fundamental skills and worldwide standards of knowledge that information security professionals are expected to possess. These certification offer executive management the confidence that those who have earned their CISM or ISSAP certification have the experience and theory to offer world-class security support and engineering services.
Progent's Helpdesk outsourcing and co-sourcing service programs allow organizations to save money, improve productivity, and adjust quickly to fast-changing business environments.
Progent offers fast and affordable remote access to an authorized Oracle DBA expert or an Oracle software developer. Progent can provide comprehensive database administration services for all versions of Oracle's RDBMS platform and can also help plan, create, update, or troubleshoot Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Data Guard replication tools and ASM file/volume manager.
Progent's Shared Help Desk service allows your business to split responsibilities for Help Desk support transparently between your in-house IT team and Progent's pool of seasoned desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the leading shared PSA tool for managing service requests, ticketing, responsibility, progress tracking, and reporting.
MCSE Expert Certified Visual Basic for Applications Coding Application Coder
For custom program development, Progent can provide software design experts to produce business applications in areas such as eCommerce, web development, Microsoft Dynamics products including Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Microsoft IIS to build company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide expertise in a wide array of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Progent can provide access to a senior specialist with extensive hands-on experience configuring, managing, and upgrading immersive telepresence platforms from leading suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal IT management group, your ISP, and your video conferencing technology supplier to assist your organization maximize the strategic value of your video conferencing solution.
Microsoft Small Business Server is a low-cost suite of server products that provides the basis for a feature-rich but manageable IT network. The IT demands of the Microsoft .NET components bundled with Small Business Server calls for a computer support expert with real-world background designing and building seamless, end-to-end business technology solutions. Progent's Microsoft Small Business Server consultants have an average of over a decade of experience integrating business systems founded on Microsoft platforms. This expertise ensures you success in installing, administering, and repairing IT environments that incorporate the Microsoft SBS Server package of servers and productivity software.
Stealth penetration checking is a key part of any overall network security plan. Progent's security professionals can run thorough intrusion checks without the knowledge of your company's internal IT staff. Stealth penetration checking shows whether current security defense systems such as intrusion detection warnings and event log monitoring are properly set up and consistently monitored. Progent can implement ongoing automatic penetration testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and unsound product defaults can be chained together by hackers into the multi-front attacks common to the latest strains of ransomware.
Progent's Microsoft-certified network engineers can assist you to determine the value of Microsoft Exchange Server 2010 for your business and can assist your IT staff to plan and implement a smooth migration to Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 that will offer quick return on investment by increasing your workers' efficiency, cutting the cost of hardware and support, simplifying administration, and integrating your vital communications technologies.