Progent's Microsoft-certified database application consultants can provide small and midsize businesses remote support for leading database platforms including Microsoft SQL Server, Oracle, MySQL, and Office Access. Consulting support available from Progent include software installation and integration, application design and programming, management support, synchronization strategies, capacity planning, performance tuning, migration, information security, backup/restore systems, problem solving, and webinar training.
Progent can assist your it team to plan and manage hybrid environments that support Windows and Linux systems and applications in either cloud-centric systems or in hybrid topologies that seamlessly combine local IT assets as well as cloud services. To help you to integrate cloud services with physical datacenters, Progent can provide a range of cloud migration services such as Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has two decades of experience providing advanced consulting support online, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.
ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by checking the state of critical devices that power your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so any looming problems can be addressed before they can disrupt your business.
Progent's ransomware consultants can assist your business to evaluate your ransomware defenses, remotely monitor and guard your network, help with settlement negotiations with a hacker, and reconstruct an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent's Technical Response Center offers low-cost nationwide extended hours remote assistance for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts provide extended hours phone help and online secure network access to troubleshoot and resolve technical problems quickly and affordably.
Progent's Microsoft-certified ISA Server consulting experts have broad experience creating corporate security solutions for information systems with multiple locations, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size company design and implement a configuration of ISA Server 2004 that supports your IT security requirements without limiting your productivity.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard data about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can save up to 50% of the time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you're planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it.
Progent's Cisco Meraki wireless access point experts offer online and onsite support to assist organizations of any size to design, install, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products such as switches, routers and ASA firewalls to build a seamless network infrastructure that delivers identical connectivity, performance, security compliance, ease of management and uptime for wired and Wi-Fi users regardless of their location or device.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, vendors can broaden their market, reduce their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
Progent's Check Point Software consultants can help you select and configure Check Point Software Firewall/VPN software and appliances based on Check Point's security platform to offer an affordable and effective security solution for your business network. Progent can also help you integrate other Check Point technologies such as Check Point ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other vendors and offer a central source for continuing technical support, maintenance, training, and design services.
Progent's Standard Help Desk Services provide an end-to-end solution that manages all facets of online Level 1 desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Support services are offered at a substantial discount off Progent's normal desktop support rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to handle the most problems.
Progent's team of Microsoft and Cisco Premier experts average longer than ten years of hands-on industry background, at the forefront of IT support, performing a broad variety of IT tasks for a large mix of customers. Each Progent support professional shares a proven collection of personal best practices that are combined into shared leading practices training that Progent teaches its consulting team. This ensures that you get not only world-class technical help, but also a consultant with field-tested methods for using computer knowledge to fix real-world network problems quickly.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect data about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can save as much as half of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you're making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need when you need it.
Progent can provide affordable online support for all editions of Office Access including desktop and browser-based versions and can provide advanced assistance for application programming, database conversion, performance optimization, BI reporting, and maintenance. Progent also can provide tailored online training for Access application programming and database management.
System Center Configuration Manager 2016 automates software deployment across multiple sites, simplifies security and compliance settings management, keeps track of network assets, guards against company data leakage, provides network health monitoring, enables secure end-user self service, and offers a common point of control for administering multi-operating system networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration experts can assist your organization with any aspect of designing, implementing, operating and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid networks.
Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior-based machine learning tools from SentinelOne to guard endpoints as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which easily get by legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to address the entire threat lifecycle including filtering, identification, containment, remediation, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats.
Progent has a long background providing a full-spectrum of remote network support and emergency troubleshooting services to local governments and school districts across the U.S. Progent is one of the industry's pioneers in delivering expert online network consulting and has provided IT support to organizations in every state. Remote support saves travel expenses and resolves problems faster than onsite service calls.
Progent's team of Microsoft and Cisco Certified experts average more than a decade of real-world industry experience, at the front lines of IT support, executing a broad variety of technical projects for a large mix of customers. Each Progent consultant shares a refined collection of individual best practices that are incorporated into shared leading practices training that Progent instills in its support staff. This ensures that you get not only world-class IT skills, but also a consultant with field-tested approaches for using technical knowledge to resolve real-world IT problems quickly.
Progent's Shared Call Center service allows your IT organization to split the load for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of veteran desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared PSA platform for managing service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
E-Mail Guard is Progent's affordable spam filtering and virus protection solution that offers small companies world-class protection against spam, viruses, directory harvesting, and other forms of email-borne assaults on computer networks. E-Mail Guard is based on Postini's Perimeter Manager, a comprehensive library of web-managed antispam and anti-virus services that ward off email attacks before they are able to penetrate the company firewall. Perimeter Manager also allows administrators monitor and control their e-mail systems, regardless of server vendor, hardware type, or data center location.
Progent's Cisco-authorized IT consultants can show you how to design an affordable, 24x7 Internet connection solution that can achieve 24x7 Internet access via a broad array of high availability Internet access products and services including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide CCIE engineers to show you how to utilize the latest technology for 24x7 Internet connectivity to implement an affordable, completely redundant Internet interface with automatic failover and other features to create zero-downtime Internet access.
Progent offers online and onsite consulting to assist your organization with any aspect of BI reporting ranging from debugging or modernizing reports to planning and implementing a comprehensive BI solution. Progent's management reporting experts can assist you to maintain your current BI environment, assist you to upgrade reports and databases from a discontinued reporting platform to a current one, and deliver custom remote mentoring to meet your individual requirements. Progent's management reporting consultants can provide experience in all popular BI reporting tools including the SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot and Power View, Report Designer and Report Builder.
Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all billed services. Unlike some freelance consultants or local support organizations who offer scant documentation or details of services done, every service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the service documentation sent by each consultant to every client. The discipline of documenting and organizing service records allows more effective support and eliminates a variety of common misfortunes such as when a service customer is virtually held hostage to a consultant who won't let go of vital service information.
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer tools enable Progent to create specialized mission-critical applications and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to create reports that allow you to analyze your business more thoroughly, turning uncooked data into valuable insights into your company and customers.
Progent's Microsoft-premier engineers can help your organization to enhance your desktops from 32 bits to 64 bits. Progent can help you to understand the risks and benefits of migrating to 64-bit desktop computing, plan an affordable upgrade process that reduces business disruptions, and deliver inexpensive, professional remote support to aid you to configure 64-bit desktop software and application software on your existing computers.
Cisco's security and offsite access solutions for small to medium sized businesses represent a full array of easy-to-administer security hardware and software to help you safeguard your wired and wireless information system. Cisco's VPN product family includes switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's expert staff of consultants includes field-proven specialists with Cisco's CCIE and CCNP certifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco protection solutions that fit most closely with your business goals.
Progent's Microsoft-certified consultants offer affordable remote and onsite expertise, software development, and technical support support for organizations of any size who intend to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
Configuration Manager 2016 automates software deployment across multiple sites, streamlines security and compliance settings control, inventories network resources, guards against corporate data leakage, performs health reporting, allows secure end-user self service, and offers a common point of control for managing mixed-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can assist you with any facet of planning, implementing, operating and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid environments.
Progent's Cisco-Premier network management consultants can help you to use Cisco's network management tools alongside a selection of powerful third-party applications to build a comprehensive network management solution in order to keep your network running reliably, conserve expensive resources, protect your data, revive quickly from device breakdown or malicious assaults, and enable you to expand or reassign network resources intelligently and economically as your business evolves.
Progent's Windows Server 2016 disaster recovery consultants can assist your organization to design a DR system based on Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using industry-standard hardware, Virtual Machine Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, economical creation of a stretch cluster quorum witness.
Critical Security Protection Bulletins Security Group
Microsoft Exchange 2013 includes significant enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers important new features plus a revamped structure. These enhancements favorably impact vital facets of IT including ease of administration, high availability (HA), compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the potential business benefits of migrating to Microsoft Exchange 2013, design a cost-effective test and deployment strategy, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing online consulting and support and management services for Exchange Server 2013.
Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that offers the foundation for a powerful but easy-to-manage information. The inter-connectivity requirements of the Microsoft .NET functions included with Small Business Server 2011 requires a network expert with hands-on background and broad knowledge in planning and building cohesive end-to-end information technology systems. Progent's Microsoft-certified experts have extensive experience with the technologies built into SBS 2011 and SBS 2008. This experience ensures you success in installing, managing, and troubleshooting network solutions based on the SBS line of servers and applications.
Progent can help your business to plan a migration to Teams from Skype for Business or Lync Server and install, administer, and troubleshoot a cloud or hybrid deployment of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Microsoft Virtual Server 2005, hosted on the Windows Server operating system and powered by software originally produced by Connectix, delivers the power needed to accomplish hardware reduction, software migration, and server isolation projects through virtualization techniques in an enterprise-class IT environment with advanced scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server at companies who want to improve ROI in application development and testing, upgrading from legacy mission-critical software, and hardware consolidation. Progent's certified Virtual Server consultants can help your IT staff to assess and deploy MS Virtual Server 2005.
The sophistication and connectivity demands of Microsoft Windows Servers calls for an IT consulting firm with practical experience and in-depth knowledge in designing and integrating seamless, comprehensive business technology systems. The background of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progent's IT services can help you with planning, installing, managing, and troubleshooting Windows Server systems that maximize the business value of your IT system. Progent's consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.
Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide centralized control and world-class protection for all your inbound and outbound email. The hybrid structure of Email Guard combines a Cloud Protection Layer with a local security gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway device adds a further layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
Progent's Microsoft-certified failover clustering consultants can assist companies of all sizes to evaluate the advantages of deploying Windows Server 2012 clustering to build a powerful high-availability/disaster recovery strategy, assist your organization to design and install a Windows Server 2012 environment, deliver online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual machines, and help you to streamline the management of failover clusters.
Windows Server 2008 R2 features outstanding levels of performance, security, fault tolerance, scalability, and versatility that improve output of on-site, remote, and mobile users. Progent's Microsoft-certified professionals can deliver affordable remote engineering, troubleshooting, and training services to help your company to design, execute, and maintain Microsoft Windows Server 2008 R2 to add substantial strategic value to your information system.
Microsoft 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and other email components to reduce hardware costs and administrative overhead. You can deploy Microsoft 365 Exchange Online to run all your mailboxes, or you can integrate a hybrid solution that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online support to help your small businesses to assess the benefits of Exchange Online, design a solution that fits your functional requirements and budget, carry out a non-disruptive move from your current Exchange system to one that incorporates Exchange Online, train your IT staff and users, and provide as-needed consulting and technical support.
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi devices running on multiple venues with thousands of access points can be remotely provisioned and managed using free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent offers the expertise of seasoned wireless consultants who can assist your organization to determine the benefits of UniFi products for your business and assist you to design, install, manage, and troubleshoot your UniFi solution.
Progent's Microsoft-certified consultants offer small and midsize companies IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, groups and information. SharePoint Portal Server provides a common location for your workers or clients to connect to, organize, distribute and manipulate relevant information, documents, and applications and to communicate with other people. It enables quicker and more intelligent decisions, more efficient sharing across groups and more streamlined business processes. The main goal of SharePoint Server is to bring together, in a relevant way, all of the many sources of information accessible inside and without a business network. Windows SharePoint Services join employees, clients, teams and projects with the data they've created in a way that makes data easy to find, download and re-use.
Progent can assist businesses of all sizes to migrate any part of their network infrastructure to Microsoft Azure. This can simplify network management and reduce hardware investments. Azure includes a wealth of cloud services and Progent can assist you to understand the advantages and restrictions of various cloud computing architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local apps and network infrastructure and make sure that you avoid the typical errors small companies make when migrating to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Google Android smartphones and tablets.
Progent's Microsoft-certified engineers can deliver affordable online and onsite support to implement your upgrade to Exchange Server 2010, produce extensive documentation of your upgraded messaging system, educate your network support staff and users to get them up to speed rapidly on Microsoft Exchange 2010, and provide continuing management services and technical help. Progent can also assist you to upgrade from Exchange 2010 to Exchange 2013 or Exchange Server 2016.
Progent's Microsoft-certified consultants can help organizations of any size to adhere to leading practices to configure SCVMM 2012 hosts, fabric, storage systems, and libraries; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class reporting. Progent can assist your business to upgrade from an earlier edition of SCVMM or from another virtualization management platform, and Progent can help you to optimize and repair your existing SCVMM 2012 environment to make sure you get maximum return on investment.
E-Mail Guard is Progent's economical spam filtering and antivirus service that offers small companies world-class protection from spam, viruses, directory harvesting, and other forms of e-mail-based attacks on IT systems. E-Mail Guard is powered by Postini's Perimeter Manager, a sophisticated library of web-based spam filtering and virus defense services that stop email assaults before they can breech the network firewall. Perimeter Manager also lets administrators monitor and manage their email application, irrespective of server vendor, hardware type, or data center location.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that includes AI software and advanced services to deliver comprehensive endpoint detection and response.
Progent can assist you in all facets of your migration to Exchange 2016 such as planning high availability system topology for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your VMs, mailbox databases and log files; configuring hardware load balancing for high-availability client access services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Microsoft Windows Server 2008 R2 offers outstanding levels of speed, security, availability, expandability, and flexibility that accelerate output of local, branch office, and mobile users. Progent's Microsoft-certified experts can provide affordable remote engineering, troubleshooting, and training services to assist you to design, execute, and maintain Microsoft Windows Server 2008 R2 to add substantial strategic value to your network.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies more than a quarter century of experience helping manufacturing and service companies to simplify complicated supply chains and improve the efficiency of critical processes to get products to market quickly and meet customer commitments consistently. Progent offers the expertise of an ERP consultant with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite services that can range from occasional guidance to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Microsoft 365 integration, training, and DBA services.
Progent can help you to design a migration to Microsoft Teams from Skype for Business Online and install, administer, and troubleshoot a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PBX.
Progent provide organizations of all sizes enterprise-class network remote or in-person consulting for networks powered by Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also offer security expertise for businesses ranging from the small office to the global enterprise.
Progent's Microsoft-certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, optimize your network infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT management team, develop an enterprise-wide security strategy, streamline IT administration, assist with creating applications, and generate and test a DR/BC plan.
Progent's Microsoft-certified consultants can provide advanced support in implementing, managing and debugging all versions of Microsoft Project Server and can deliver a broad variety of affordable online support services following proven best practices to assist organizations of any size to receive all the advantages of this powerful project management solution. Consulting support offered by Progent include solution planning, installation and upgrades, strategies for secure collaboration among local and offsite users, network optimization, and customized online training.
Cisco's security and offsite access solutions for small to medium sized companies represent a full range of manageable protection products to help safeguard your entire network infrastructure. Cisco's VPN line includes switches, firewalls, intrusion detection systems, and VPN solutions. Progent's professional staff of consultants includes field-proven engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that align most closely with your corporate objectives.