Progent offers consulting expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and maintain a WatchGuard Firewall appliance that fits your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewalls or upgrade efficiently to current WatchGuard firewalls.
Progent's UNIX family support services provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience provides you with a convenient one-stop source to help you create and manage a protected and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Slackware.
The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services provide substantially more performance than Cisco's previous firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-premier CCIE network consultants can help you to maintain your existing PIX or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, configure, optimize, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent can assist your company to plan and implement a smooth migration from a UNIX-powered IT system to a network powered by MS Windows and capable of running Microsoft's powerful office productivity products, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development specialists can show you how to guard your information and reduce business disruption by developing an effective migration plan that preserves your existing assets in UNIX application and technology. UNIX-to-Windows transition consulting expertise offered by Progent include evaluation of current infrastructure, transition planning and testing, MS Exchange migration services, data and application transition, and processor and storage system migration and consolidation.
Progent's Microsoft certified experts provide several ways to help mid-size and large companies develop a cost-effective and productive internal Network Support Helpdesk. Progent's consulting services include Return on Investment analysis, process study and enhancement, management reporting, training of in-house personnel, and documentation of processes. Progent's Software Evaluation and Deployment Services help organizations analyze the numerous top level Help Desk application programs on the market and decide what products may be too costly, miss critical functions, or align badly with your company's corporate culture. Progent also provides short-term staffing for businesses who want to reinforce their internal Help Desk staff for occasional tasks or to substitute for absent or incapacitated workers.
Progent's Wireless Consulting Services provide a fast, economical way for businesses of any size to deploy, manage, monitor and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's private cloud hosting service enables small and midsize organizations to run key applications like Microsoft SQL and Exchange from a secure Tier III data center facility on fault-tolerant hardware with geographically separate data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for backup and restoration. Smaller organizations can use Progent's private cloud to avoid major capital costs for the acquisition, maintenance, and management of network equipment and data center facilities while achieving the highest levels of network availability and physical security.
Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout plans, optimize your network for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT management, staff, develop a corporate-wide security plan, automate network management, assist with creating applications, and build and validate a disaster recovery/business continuity plan.
Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids network disruption, reduces ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multi-server or multi-location migrations, Progent has the background to complete your move rapidly and economically. Progent's Exchange Server 2007 help, repair, and design services include expertise with the integration of third-party enhancements of Exchange Server 2007 and the design of unified messaging solutions powered by Exchange 2007 Server.
Cisco Unified Communications Manager (CUCM or Unified CM), formerly branded CallManager, acts as the core of Cisco's communications and collaboration solution. Unified CM and Unified CM Express offer a borderless IP-PBX by integrating closely with applications like Unified CM IM and Presence Service, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's CCIE-certified consultants can deliver efficient and affordable remote and on-premises support to assist businesses of any size to build and administer CUCM environments by providing Unified Communications Manager integration and troubleshooting consulting services that deliver optimum productivity. Progent can assist with any aspect of Unified Communications Manager configuration and troubleshooting in areas that include integrating VoIP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN support, installing Cisco ISR routers with CUBE VoIP networking support, designing Cisco UCS server clustering systems for survivability, capacity planning, and integration with Microsoft Exchange Server.
Colocation data centers allow businesses to share enterprise-class data centers for hosting computer equipment that runs mission-critical applications and services. Progent's Microsoft and Cisco premier consultants can assist your small business with all facets of your colocation program including choosing and moving to a colo facility, creating network topology, specifying hardware, on-premises and remote troubleshooting, setting up remote system administration, and education your IT staff.
Progent's ProSight family of managed IT services are intended to offer organizations who maintain small in-house network administration and support teams with low-cost help from enterprise-class management platforms and consulting experts. Benefits of the ProSight catalog of managed services include predictable IT management costs, smart automation of routine administrative processes, continual adoption of the latest technology, graceful migration from older technology to up-to-date solutions, close alignment of information technology with strategic goals, guidance from veteran network experts, and allowing management to focus on business instead of fast-evolving computer technology.
Progent's Support for IT Service Providers lets you use Progent's consulting engineers under your own service brand as a transparent extension of your IT services team.
Before Progent's MOM-based solution, system issues were approached reactively, after users were impacted by them. With the benefit of proactive, automated warnings and trend reports created by Microsoft Operations Manager, Progent is now able to anticipate system issues before they becomes serious enough to disrupt network uptime. Thanks to Microsoft Operations Manager, Progent can resolve potential problems before customers know that the problems are there. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to deliver small business networks enterprise-class service continuity, security and performance.
Progent's certified SQL Server 2019 experts can help your organization to evaluate the advantages for upgrading to SQL Server 2019 and can deliver fast online or on-premises access to consulting experts in solution design and deployment, software programming, database administration, and cybersecurity.
Progent's certified engineers can help your company to assess Microsoft Windows 7 to confirm application and driver compatibility and to determine its speed and reliability working with your applications. Progent can also help you to estimate the likely business advantages of adopting Windows 7. If you decide that Microsoft Windows 7 makes sense for your business, Progent can assist your IT organization to plan and implement a non-disruptive upgrade to Microsoft Windows 7 from a your current version of Windows.
Even if your business has a small network support staff and a modest IT budget, your information system can still have the same high availability and performance that once needed a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified IT consultants, the latest system management products for 24x7 monitoring and threshold alarms, and economical service packages such as a help desk service to keep your mission-critical business applications and hardware up and running.
Progent's Microsoft-certified consultants can assist organizations of all sizes to adhere to leading practices to set up SCVMM 2012 hosts, fabric, storage systems, and libraries; design, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can help your business to migrate from an earlier version of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can assist you to optimize and repair your existing SCVMM 2012 ecosystem so you get maximum business value.
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that incorporates AI software and advanced services to provide cutting-edge endpoint detection and response.
For over two decades, Progent's consultants have provided budget-friendly IT planning, integration, troubleshooting, security services, and development for information networks of all sizes.
By using virtual servers, businesses are able to operate many virtual servers on one physical server. Virtualization technology enables IT organizations to gain all the advantages of server segmentation, but without the costs associated with buying extra server hardware. Virtualization is also the enabling technology behind private clouds, which provide important benefits including reducing the costs of hardware, datacenter facilities, and administration while enhancing information protection, system availability, and disaster recovery. Other important server management options are network monitoring software, Microsoft WSUS, and remote system management hardware. Progent's certified server management specialists can help you in all aspects of server consolidation and management to enable your business to cut expenses and save time.
Progent's UNIX family support services provide small businesses and software developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of expertise offers you a convenient one-stop source to show you how to build and manage a secure and robust mixed-platform connectivity and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progent's seasoned solution designers and software developers can help your company to build enhancements to Microsoft GP that address the special needs of your business while retaining the advantages of Windows integration and connectivity. Progent can also provide expertise with a variety of software development tools that can be used to create user-interface and data integrations with Microsoft GP/Great Plains. These tools include Dexterity, Modifier, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Network Security Bulletins Technical Support Services
For desktop and application virtualization, Progent offers the support of a Citrix XenDesktop expert who can assist your company to plan a XenDesktop solution that maximizes the business value of your IT network; integrate XenDesktop technology with your servers, end-user devices, and printers; migrate your existing desktop virtualization software to current versions of XenDesktop; and deliver advanced remote technical support. Progent can also instruct your IT staff to adhere to best practices to manage XenDesktop effectively.
Progent is organized provide comprehensive remote consulting for all major technologies common to today's small company information systems and allows you to outsource a variety of vital, on-demand support services including a temporary Chief Information Officer to provide advanced planning and budgeting skills, a Technical Response Center for help desk services, proactive server monitoring, spam/virus protection as a managed service, best-practices project management for critical initiatives like office moves oroperating system upgrades, connectivity consultants for designing fast and robust network infrastructure, certified security engineers to ensure information protection and regulatory compliance, disaster recovery experts to design and document business continuity strategies, and software developers to write, customize, or repair business applications.
System Center 2016 Data Protection Manager provides near-continuous backup and simplified restore functions for Microsoft environment. SCDPM 2016 delivers application-sensitive protection for critical platforms like SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, supports VMs running on Windows Hyper-V as well as VMware, and can use Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist businesses of any size to design, deploy, administer, and troubleshoot a multi-site backup/recovery solution powered by Data Protection Manager 2016. Progent can assist you to upgrade from an older version of DPM or from an outdated solution, and Progent can tune your SCDPM 2016 ecosystem for on local, hosted, cloud-based or hybrid deployment models. Progent offers remote or onsite consulting expertise and can provide occasional expertise to help you through technical bottlenecks or deliver end-to-end project management or co-management support to make sure you finish your SCDPM 2016 initiative on schedule and on budget.
Progent's Duo managed services utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo enables single-tap identity confirmation on iOS, Google Android, and other personal devices.
ProSight Reporting is a growing suite of real-time reporting tools designed to work with the industry's top ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Duo managed services incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity verification with iOS, Google Android, and other out-of-band devices.
Security Protection Bulletins Information systems Security Outsourcing
Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation cybersecurity solution that extends across your data center and cloud resources and protects all users anywhere with any endpoint device.
Progent offers clients the services of engineers who have earned some of the computer industry's most prestigious credentials. Progent thinks that customers deserve to be sure that their IT service providers have formal testing plus broad real-world experience so that Progent's clients can engage Progent's support with confidence. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts brings priority for significantly better vendor assistance than is offered to uncertified service providers, allowing Progent to deliver clients a higher level of computer support. In other cases, major credentials such as CISSP or ISSEP for network security can help enterprise customers to demonstrate compliance with regulatory demands by using the assistance of accredited IT experts.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network operating at peak levels by checking the state of critical devices.
Progent's expertise providing Microsoft .NET services and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools make it possible to create custom line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can show you how to create reports that let you analyze your business more effectively, turning raw information into valuable insights into your company and customers.
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering along with synchronous replication to deliver fast, zero data loss disaster recovery between sites that are as far as 300km away from one another. Progent's roster of seasoned network experts can assist your business to plan, configure, administer, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by providing guidance with tasks like assigning shelf IDs, arranging aggregate layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, setting up a configuration replication network between your storage clusters, and verifying your DR system to show compliance with industry standards and regulatory mandates.
Progent offers the guidance of a CRISC-certified risk management expert to help you to plan and implement an enterprise risk management strategy following best practices promoted by CRISC and crafted to align with your organization's risk appetite, business objectives, and budgetary guidelines.
Progent can provide fast access to the skills of seasoned wireless consultants who can assist organizations to determine the benefits of Ubiquiti UniFi Wi-Fi APs for your business and assist you to plan, install, manage, and troubleshoot your UniFi network. Progent can also carry out a wireless site survey to assist you to choose, provision, and position UniFi wireless access points for optimal coverage and performance.
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development environment and can build or update .NET apps quickly and at low cost.
Progent can assist your business to plan a migration to Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud or mixed deployment of Microsoft Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Progent's Linux support experts provide small businesses and developers help with administering and supporting Linux systems that operate with Microsoft-powered networks. Progent offers your business contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This wide range of experience offers you an easy one-stop source to help you create and maintain a protected and robust mixed-platform network and communications environment that allows Linux and Microsoft interoperability by combining MS Windows with major Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Progent's Private Cloud Hosting service provides complete hosting of a small or mid-size company's servers in an environment that delivers the maximum degree of dependability and scalability and is in addition simple to transfer to another host. Progent's Private Cloud Hosting options are based on mature virtualization technologies that allow small companies with mixed- platform IT systems to save significantly on the costs of capital investments, system support, and network management while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales, vendors can broaden their reach, reduce their operating costs, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and expedite your ROI.
For large organizations, Progent can leverage in-house network support groups by providing extensive experience in deploying key Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the national or worldwide enterprise with branches, Progent can perform as a transparent local supplement of enterprise network management. Progent's enterprise support services include company-wide security, remote branch office support, network architecture, Sarbox compliance, project management, and top-level service for multiple location office environments based on Enterprise Windows 2000. Progent can offer on-site engineers and specialists to help with a campus move or office move, or a network architect to help with setting up or utilizing an Internet Data Center or Hosting Facility.
Cisco's Firepower NGFWs Firewalls deliver a major performance improvement over Cisco's popular ASA 5500-X security appliances and include centralized management of advanced cybersecurity features like application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to plan and carry out a smooth migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally control IT ecosystems that include local offices, data centers, and cloud resources.
Progent's certified security consultants can help you safeguard your Mac environment through expert support offerings including performing security audits, recovery from virus and worm attacks, configuring firewalls, integrating safe off-site and mobile connectivity, installing automated programs for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan adapted for the specific objectives of your business information system.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses advanced remote monitoring and management techniques to keep your IT system operating efficiently by checking the health of vital devices.
Progent's UNIX platform support experts provide small and mid-size businesses and developers support for administering and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-based networks. Progent offers your organization access to UNIX experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise offers you an easy one-stop source to show you how to create and manage a secure and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining MS Windows with popular variants of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer economical online and on-premises consulting expertise, application development, and troubleshooting services for businesses of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you plan and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud resources into a seamless information management solution.
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network management products and is designed to offer a centralized solution for configuring and managing virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can assist businesses of all sizes with any aspect of building, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to migrate smoothly from legacy releases of VMM, develop processes for creating and deploying VMs and VM hosts, implement fault-tolerant compute and storage clusters, integrate your private cloud infrastructure with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to evaluate the strategic advantages of new capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization professionals can provide world-class Windows Hyper-V consulting and VMware ESXi expertise.