Progent can help your company to create, implement and debug a backup solution built around MSP360 technology. MSP360 enables file/folder or image backup/recovery for virtual machines and physical computers, works with all leading public clouds, and permits businesses to build a backup solution with a minimum Recovery Time Objective and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to prevent data loss resulting from human mistakes, computer errors, malicious users, and external attacks like ransomware. To learn more, see ProSight Data Protection Services 360 Backup solutions.
Progent's Windows 11 consultants can provide an array of services to support Windows 11 including cloud and hybrid integration, mobile device management, telecommuter connectivity, data and identity security, centralized deployment, and Help Desk services.
Progent's Cisco CCIE-certified wireless infrastructure experts offer online or onsite configuration and troubleshooting services to assist your organization to plan, implement, update, optimize, administer and troubleshoot Aironet Wi-Fi AP environments of any scale or topology. Progent's Cisco wireless controller consultants can also help you to integrate your wireless ecosystem with your wired network and cloud-based resources to build a seamless enterprise-wide connectivity solution that is simple to administer and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most efficient selection, placement and configuration of Aironet Wi-Fi APs to accommodate your specific workplace design, construction, and anticipated network traffic.
Progent's Sun Solaris platform consulting services offer small and mid-size companies and software developers assistance with administering and supporting Solaris systems that operate with Microsoft-based technology. Progent can give your business contact with Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad array of expertise provides you with a convenient one-stop consulting firm to show you how to build and manage a secure and reliable mixed-platform connectivity and communications solution that allows Sun Solaris and Microsoft coexistence by combining Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent's Cisco-Premier network management engineers can assist you to run Cisco's network management utilities along with a selection of powerful third-party products to create a comprehensive network management solution in order to keep your network operating reliably, fully utilize limited resources, guard your data, recover rapidly from device breakdown or malicious assaults, and enable you to expand or repurpose valuable resources sensibly and affordably as your business evolves.
Progent's Cisco-certified SIP integration consultants can help you to plan, integrate, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and can provide cost-effective remote or onsite support to help you to migrate efficiently to a productive communications ecosystem that delivers accelerated ROI. Progent's certified Microsoft collaboration consultants can assist you to set up interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business and Lync Server for connectivity to a SIP-based IP PSTN trunk.
ProSight Reporting is an expanding line of real-time reporting plug-ins created to work with the top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's consultants can assist you with every phase of Azure cloud integration such as needs analysis, prerequisites assessment, system design, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can assist you to set up and troubleshoot firewall appliances and VPN connections so your users can safely connect to Azure resources, and Progent's Microsoft-certified consulting experts can assist you set up critical Microsoft platforms to work in the cloud including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help you to set up a hybrid cloud environment that transparently combines physical datacenters with Azure-based services.
Progent's certified Windows Server 2022 consultants can help your company to plan and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Progent's Microsoft-certified consulting engineers can help your organization to assess the value of Exchange 2010 for your business and can help you to design and carry out an efficient migration to Exchange 2010 from Exchange Server 2003 or Exchange Server 2007 that will provide quick ROI by improving your productivity, cutting the cost of hardware and support, simplifying management, and consolidating your vital communications platforms.
Progent provides national remote technical support and troubleshooting services for businesses who operate macOS and OS X environments or whose IT systems include a mix of Apple Mac and Microsoft products. Progent's experts offer Mac users a range of services such as desktop assistance, upgrading to the most recent edition of macOS from legacy editions of macOS or OS X, plus help with Mac application software. Progent can also help your business with iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Online technical support provides optimum leverage for your IT budget by extending user efficiency and shortening the time billed for network analysis and repair. Sophisticated remote access tools and skilled technicians and consultants combine to enable Progent to handle the majority of IT problems without wasting time and expense by going to your location. In most of situations your network issues can be remediated over the phone or via a mix of telephone help and online access. Progent can put you in touch with Cisco CCIE network engineers and CISSP certified security professionals to help you with the toughest system problems.
Progent offers nationwide remote phone support and troubleshooting services for businesses that run networks powered by variants of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Remote network consulting provides optimum return for your information technology dollar by preserving client efficiency and shortening the hours charged for network analysis and repair. Advanced remote access tools and skilled service specialists and consultants allow Progent to handle most network problems without wasting time and expense by going to your location. In the vast majority of cases your network issues can be remediated by telephone or via a combination of telephone help and online network analysis. Progent can make available Cisco CCIE network experts and CISA certified security specialists to assist you with the most challenging system problems.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification as a result of thorough examination and extensive work with information security architecture. ISSAP consultants have in-depth understanding of access management systems and techniques, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security specialists can help your company with all aspects of architecture security.
Progent's Juniper-authorized network consultants can help your company to plan and implement Juniper Firewall/VPN platforms, optimize and support your infrastructure, and upgrade efficiently from discontinued devices to the latest versions. Progent's Junos OS consultants can provide support for Juniper's premier network control software to help your business to simplify the management and improve the protection of your Juniper VPN appliances and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help you manage environments that include a mix of Juniper's software platforms.
Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Exchange 2010 and delivers powerful innovations as well as a redesigned architecture. These enhancements affect key facets of IT including manageability, availability, security and compliance, cost of ownership, teamwork, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, design a cost-effective validation and deployment strategy, and train your IT staff to manage your Exchange Server 2013 environment. Progent can also provide affordable remote support and management for Exchange 2013.
Progent's Shared Call Center service makes it possible for your IT organization to share the load for Help Desk services transparently between your in-house IT staff and Progent's pool of veteran technical support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for handling service requests, ticketing, ownership, progress tracking, and reporting.
Progent's UNIX family support services provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience offers you a convenient single source to help you build and manage a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that represents mastery in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential requires that consultants undergo a comprehensive examination given by the ISACA professional group. Progent offers the services of a CISA-Premier network security audit professional trained to assist businesses in the areas of IS audit process, information technology governance, systems and architecture ROI, IT support, protection of information resources, and disaster recovery preparedness.
Progent is committed to information transfer from Progent's support experts to customers. By teaching customers to handle technical issues that are within their scope, Progent can focus on providing high-value services where Progent has little competition. Small businesses who work with familiar freelance consultants or who maintain in-house IT personnel benefit when Progent passes on information about new technology and tested methodologies to make their networks more reliable, secure, and efficient.
Progent's management team includes seasoned veterans with decades of experience providing network consulting services, technical support, and strategic information system planning to businesses ranging in size from startups to Fortune 500 companies. Great support requires great people, and Progent stands out by having assembled a management team that can provide businesses with the top service value in the industry.
The complexity and integration requirements of Microsoft Windows Servers calls for a network consulting team with hands-on experience and broad familiarity with planning and building seamless, end-to-end network technology solutions. The background of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your business objectives. Progent's consulting services can assist you with planning, deploying, administering, and troubleshooting Windows Server solutions that maximize the business value of your IT network. Progent's consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP and other clients.
Progent offers access to the affordable support of online Internet connectivity consultants to assist your organization to assess or update your Internet services so your Internet access solution aligns with your business requirements. Support services available from Progent include evaluation of your existing bandwidth utilization, carrier and plan comparison and ordering, network provisioning, and overseeing a smooth switchover to a different ISP and/or service arrangement. Provisioning can include optimizing existing routers and switches and deploying new ones, implementing firewalls, and upgrading dependable Border Gateway Protocol configurations.
Progent's CISSP-certified network security experts can help businesses of any size with any aspect of information system security. Progent can create efficient cybersecurity solutions that protect a small office against modern threats or Progent can design, configure, and manage an end-to-end security strategy for hybrid networks that support onsite, remote, and mobile users sharing network resources distributed across multiple physical sites and various clouds.
VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to orchestrate, automate and verify a consistent process for recovering applications and services rapidly following an outage. SRM provides centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also allows non-disruptive testing for disaster recovery, updates and fixes and can produce audit reports to confirm complete service restoration, validate Service Level Agreements and demonstrate compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, configure, test and manage a DR solution based on VMware Site Recovery Manager.
Progent provides IT support for mid-size businesses who have 100 to 250 network users. The mid-size company or work group has typically been an underserved part of the market for IT support expertise. The overhead and support delivery models of large outside service firms make them excessively expensive for the typical small business or small medium business (SMB), which usually relies on a modest information technology budget with which to support an IT network whose advanced technology and sophistication are often comparable to the information systems of far bigger enterprises. Progent's service delivery model, which takes full advantage of online service, virtual network infrastructure and proactive server monitoring, significantly reduces the IT maintenance expenses of a small-medium business while offering the small organization with big-company service from professional, IT consultants knowledgeable in a broad array of midsized business technologies. If your mid-sized organization or small business is searching for levels of network help appropriate by a medium size office without budgeting big-company prices, contact Progent.
Progent offers enterprise clients the help of a certified NetApp consultant for remote or on-premises expertise for NetApp's entire line of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN solutions supported by Progent include SAN dsign, cloud integration, virtualization, migrations, transparent patching, system management, information assurance, disaster recovery, and remediation. Progent offers Tier 3 support to help you to take care of problems with NetApp SAN storage environments efficiently following best practices.
In performing consulting projects for enterprise clients, Progent follows a phased methodology driven by specified milestones so as to achieve financial, timing and technical targets while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures based on the leading practices described by the Microsoft MSF methodology which specifies requirements definition, architecture proposals, pilots, design adjustments, and expert implementation. All facets are documented to provide a comprehensive description of IT services delivered and to assist in ongoing network maintenance.
Progent can assist you to evaluate the wealth of subscription options offered with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with multi-vendor networks that include Windows, macOS, and Linux operating systems. Progent can also help you to build and manage hybrid networks that transparently combine local and cloud products and services.
Progent offers cost-effective remote and onsite consulting to assist businesses to migrate all or part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and allow access to Google's state-of-the-art machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security.
System Center Configuration Manager 2016 automates software provisioning and updating, streamlines security and compliance settings control, inventories network resources, protects against corporate data leakage, provides health reporting, enables safe self service, and offers a single control mechanism for managing mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration specialists can help businesses of any size with any facet of planning, implementing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid environments.