Progent offers affordable remote support to help businesses of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design, testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security.
The knowledge and experience of Progent's certified Windows Server consulting team, with an average of more than 11 years of work in Microsoft integration, ensures you success in selecting the edition and configuration of Windows 2003 Server that matches most closely with your company's strategy. Progent can also help you with planning, deploying, managing and supporting powerful IT applications based on Microsoft Windows Server 2003, and can assist your migration from Windows 2000 Server or Windows NT.
Progent can provide cost-effective online consulting to assist companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design, pilot testing, configuration, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security.
Progent can help you to design, deploy and administer a backupup/restore plan based on MSP360 Backup software to protect your assets residing on any leading public cloud. Progent offers monitoring and remote management to protect against data loss resulting from user miscues, system error, ill-intentioned insiders, and external assaults like ransomware.
ProSight Data Protection Services ECHO offer small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of vital data, apps and virtual machines that have become lost or corrupted as a result of hardware failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to restore your business-critical information.
Progent can provide fast access to the expertise of seasoned Wi-Fi consultants who can help organizations to assess the benefits of Ubiquiti UniFi Wi-Fi access points for your company and assist you to design, install, manage, and troubleshoot your UniFi network. Progent can also conduct a wireless site survey to help you to choose, configure, and place UniFi Wi-Fi access points for optimal coverage and throughput.
Email Guard from Postini provides continually updated spam and virus blocking, content filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini aggregator and service specialist. If your company is too small to purchase for a regular Postini license, you can still have the use of Postini’s Perimeter Management technology through Progent’s E-Mail Guard antispam and antivirus service offering. Progent’s expert email security consultants can show you how to create an email protection plan that incorporates anti-spam and virus protection services and processes.
With virtual servers, companies can run multiple virtual servers on one physical server. Virtual server technology enables businesses to gain all the advantages of server isolation, while avoiding the costs that goes with buying extra server hardware. Virtualization is also the critical technology behind private clouds, which offer major advantages including reducing the costs of capital equipment, datacenter facilities, and management while enhancing information protection, network availability, and recoverability. Other key server management options include server monitoring utilities, Windows Server Update Services, and remote server management cards. Progent's certified server management consultants can help you in all areas of server virtualization and management to allow your company to contain expenses and save time.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to design and implement a cost-effective migration to Windows Server 2022 using a self-hosted system architecture or a hybrid model that combines cloud-hosted Windows Server Online with an on-site installation of Windows Server 2022.
Progent can provide the support of a certified consultant with an extensive background deploying products from the leading telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can assist you to design, install, upgrade, or troubleshoot a telepresence environment that preserves your current investment and optimizes the strategic value of your information network. Progent also offers the expertise of infrastructure engineers able to help companies of any size to create and maintain a network that delivers the performance, reliability, protection, and scalability you need to support your telepresence solution.
Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and integrated telecommunications/email solutions for businesses. Progent provides economical Microsoft Exchange 2007 Server consulting services to enhance email security and virus protection, achieve fault tolerant email, and facilitate remote and wireless email connectivity. Progent’s Microsoft Exchange help and support services can aid you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent offers national remote technical support and troubleshooting services for businesses who operate Apple Mac networks or whose information systems include a mix of Apple macOS and OS X with Microsoft products. Progent's consultants can provide Apple macOS and OS X users a variety of services such as desktop assistance, migration to the latest edition of Mac OS X from earlier editions of Apple macOS and OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad support, or moving to iCloud services. Remote network consulting provides maximum leverage for your information technology dollar by preserving client efficiency and shortening the hours charged for network analysis and repair. Sophisticated online support utilities and experienced technicians and engineers combine to enable Progent to handle most network problems without wasting time and money by going to your location. In most of cases your network issues can be remediated over the phone or via a mix of telephone help and remote connectivity. Progent can make available Cisco CCIE network experts and CISM premier security specialists to assist with the most challenging system problems.
Progent can help you in all facets of your migration to Microsoft Exchange Server 2016 such as designing high availability infrastructure for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines, mailbox databases and logs; setting up HLB for high-availability CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent provides IT support for medium size companies who have 100 to 250 system clients. The mid-size business or office has typically been an underserved part of the market for network support expertise. The overhead and service delivery practices of major outside service firms make them too expensive for the typical mid-size company or small medium business (SMB), which usually relies on a modest IT budget with which to support an information network whose complexity and sophistication are often comparable to the networks of far larger enterprises. Progent's support delivery model, which takes great advantage of online support, virtual network technology and 24x7 network monitoring, dramatically reduces the network support expenses of an SMB while offering the small company with enterprise-level service from professional, IT consultants knowledgeable in a broad range of midsized business technologies. If your mid-sized company or small business is searching for the quality of network support needed for a medium size office without budgeting enterprise prices, contact Progent.
If your company runs a UNIX or Linux network or a multi-OS IT environment, Progent's CISA and CISSP-premier consultants can assist your whole organization in a wide range of security areas including security administration procedures, security design and strategies, connection control systems and techniques, applications development security, business processes security, physical security, communications, network and Internet security, and disaster recovery planning. CISA and CISM stipulate the basic competencies and international standards of performance that information security professionals are required to master. These certification give executive management the assurance that those who have earned their CISA or CISM qualification have the background and theory to deliver world-class security support and engineering services.
Microsoft supports seamless hybrid environments that combine Microsoft 365 and on-premises Exchange deployments. This permits you to have some mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help your organization with any facet of designing, integrating and troubleshooting your hybrid Exchange solution. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on schedule and within budget.
Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants can provide affordable online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
Progent's Private Cloud Hosting and Management outsourcing offers complete hosting of a small company's production servers in an environment that delivers the highest degree of dependability and scalability and is in addition easy to transfer to any data center. Progent's Private Cloud Hosting and Management options are based upon proven virtualization architectures that enable small and midsize businesses with multi- platform IT systems to economize dramatically on the expense of capital equipment, infrastructure maintenance, and network administration while achieving enterprise-class fault tolerance and an unmatched level of vendor flexibility.
Progent's Mac networking consultants can help you with a wide range of system foundation issues such as network architecture, remote and mobile access, internetwork compatibility, security, and emerging technologies including VoIP and high-speed wireless connectivity. For business networks built exclusively on Apple Mac OS X or for systems that use a mix of Mac, Linux and Windows based servers and workstations, Progent has the experience and depth to deal with the complexity of designing, integrating, and supporting a network architecture that is robust, secure, productive and aligned with your business goals. Progent can show you how to deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage systems, and Xsan SAN solution. Progent can also give you access to certified experts to support Cisco routers and switches.
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization design, deploy, administer and repair VMware vSphere and vCloud-powered virtualization solution for local networks, cloud environments, or hybrid cloud deployments. Progent offers world-class expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator and vCloud used for administering private and public cloud and hybrid cloud environments that deliver high availability, fault tolerance, and disaster recovery.
Progent can help your business to plan a migration to Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Progent’s Cisco-Certified technology experts provide experienced PIX Firewall consulting services covering design, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector threat protection, and secure connectivity services. Ranging from compact, easy-to-install desktop devices for small businesses and home offices to modular gigabit products, Cisco PIX firewalls provide a sensible combination of protection, speed and reliability for information environments of all sizes. PIX firewalls are build around a hardened, specially designed operating system, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and connectivity services, including powerful application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent access services, and extensive management solutions. Progent’s network consultants can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent can assist your business to evaluate the wealth of subscription options offered with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 so you derive top business value. Progent supports multi-vendor networks that include Windows, macOS, and Linux operating systems. Progent can also help your business to create and maintain hybrid networks that transparently integrate on-premises and cloud-based products and services.
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief interview with a Progent information assurance expert. The interview is designed to evaluate your company's ability either to defend against ransomware or recover rapidly from a ransomware attack. Progent will consult with you directly to gather information concerning your current AV defense and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to create an efficient security and backup/recovery environment that minimizes your vulnerability to a ransomware attack and meets your business requirements.
Progent's data protection experts can assist your company to design, deploy and debug a backup/restore plan built around MSP360 technology. MSP360 enables file/folder or image-based backup/recovery for VMs and physical machines, supports all leading public clouds, and permits you to build a data protection solution with a minimum RTO and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to protect against data loss caused by user mistakes, computer errors, ill-intentioned insiders, and malware attacks such as ransomware. To read more, visit ProSight DPS 360 Backup solutions.
Progent’s Technical Response Center (TRC) provides nationwide extended hours remote help for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers offer after-hours telephone support and online secure computer access to isolate and resolve technical problems quickly and affordably. The scope of technical expertise available from Progent's team of country-wide service professionals makes it possible to escalate even the toughest network issues to competent specialists as required. For critical issues, the Technical Response Center tries to answer your call for support in less than one hour.
If your business has a Solaris environment or a multi-OS network, Progent's CISM, CISSP and ISSAP-premier consultants can assist your whole enterprise in a wide array of security areas including security administration procedures, security architecture and strategies, access management systems and methodology, applications development security, operations security, hardware security, communications, infrastructure and web security, and disaster recovery preparedness. CISM and CISSP define the fundamental competencies and international standards of knowledge that information security professionals are required to master. These certification provide IT management the confidence that those who have achieved their CISM or ISSAP certification have demonstrated the experience and knowledge to deliver world-class security support and consulting help.
Progent's Cisco Jabber consultants offer remote or onsite support to assist businesses of all sizes to design, implement, manage, update or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers in-depth expertise for all the products, technologies and services that make up creating a cohesive Jabber solution including Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac desktops, Apple iOS and Android smartphones and tablets, SIP trunking, WiFi networks, cyber security, cloud integration, telepresence systems, PBX systems, business continuity, and the many other pieces of a cohesive collaboration solution.
DoubleTake/Carbonite Software publishes a selection of tools designed to deliver small companies a variety of affordable solutions for backing up and recovering vital workloads such as Microsoft Exchange, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning experts have extensive backgrounds integrating DoubleTake/Carbonite products into small company information systems to create a high level of fault tolerance and business continuity capability at an affordable price.
Progent offers nationwide remote technical support and troubleshooting services for companies who run networks powered by variants of the Linux OS or whose information systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Remote IT help provides maximum leverage for your information technology budget by extending client productivity and shortening the time billed for computer analysis and repair. Sophisticated remote support tools and experienced technicians and consultants allow Progent to solve most IT issues without wasting time and money by traveling to your location. In the vast majority of cases your network problems can be remediated by telephone or via a mix of phone support and remote connectivity. Progent can make available Cisco CCIE network engineers and CISA and CISM certified security specialists to assist with the most challenging network problems.
Progent’s Microsoft certified experts provide a variety of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP is a financial and business analysis tool based, like all Microsoft accounting tools, on the scalable and familiar platform of Windows technology. Microsoft Dynamics GP offers an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to deploy and integrate, and with its segmented design you are able to license only the capability you currently need, with the option to expand users and increase capabilities in the future. Progent’s Microsoft Dynamics GP consulting engineers can show you how to install, customize and administer the current release of Dynamics GP or upgrade efficiently from an earlier release.
Progent’s Shared Call Center service allows your business to split responsibilities for Help Desk support transparently between your IT team and Progent's roster of seasoned desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation platform for handling end-user service requests, ticketing, ownership, status tracking, and reporting.
Progent's Microsoft-certified experts can provide computer support and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent’s support professionals can help you plan, deploy, maintain and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager (SCOM).
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Google Android, and other out-of-band devices.
If your business computer system mixes UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your IT resources into a unified environment that allows all your OS platforms to run side by side for easy management, seamless dataflow, high availability, enhanced performance, and strong security. Progent's UNIX/Linux/Solaris and Windows integration assistance offerings include IT architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote technical help and troubleshooting, in-person technical support, and Helpdesk support.
Progent's Windows 11 experts can provide a variety of services for Windows 11 such as cloud and hybrid solutions, mobile management and synchronization, telecommuter connectivity, data and identity security, centralized deployment, and Help Desk Call Center support services.
Progent's Cisco-certified wireless networking consulting experts can assist organizations of any size to design, deploy, administer and repair Cisco Aironet Wi-Fi AP environments to achieve the throughput, range, capacity, expandability, security and ease of management needed for seamless access between Wi-Fi and wired networks. Progent can provide affordable online and onsite support for end-of-life and current 802.11ac Aironet access points and Progent can assist your business design and manage deployments of indoor and outdoor/industrial Aironet APs.
Microsoft Small Business Server is a low-cost collection of server products that provides the basis for a powerful but manageable information. The technical demands of the Microsoft .NET products included with Small Business Server 2011 requires a computer support expert with hands-on experience planning and integrating cohesive, comprehensive business network environments. Progent's SBS Server consultants have an average of more than 10 years of experience integrating business networks founded on Microsoft products. This experience ensures you success in installing, administering, and repairing network solutions that include the Small Business Server package of servers and applications.
If you are an information technology engineer with system support expertise, teaming with Progent and helping our customers will enhance your skills through interaction with Progent's staff of motivated, high-output consultants. Progent's concentration on providing network expertise and computer support to small businesses will give you the opportunity to consult in depth with decision makers and add significantly to the success of exciting organizations. In addition, Our virtual office environment offers the most advanced tools for remote support and wireless connectivity to help you to come up with fast solutions when you take on business-critical problems.
Progent can deliver a broad array of cost-effective consulting and support services to assist you to install, configure, troubleshoot, and manage workstations and notebooks powered by Windows, macOS and OS X, or popular versions of Linux. Progent can provide on-premises or remote technical support for individual machines or laptops or work with your business to design and carry out a large-scale rollout of new or updated operating system platforms and applications. Progent can also provide consultants and technicians to help you to plan for and complete a company relocation or consolidation organized to produce minimal disruption of your business.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to design, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a small office to a campus or a nationwide enterprise. Progent can also assist you to incorporate other Cisco devices for centralized management.
Exchange 2013 incorporates major enhancements to the capabilities of its predecessor Exchange Server 2010 and introduces important new features as well as a revamped structure. These improvements favorably impact key areas such as ease of administration, availability, security, operational costs, collaboration, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the possible business benefits of migrating to Exchange 2013, create a cost-effective test and rollout strategy, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote consulting and support and management services for Exchange 2013.