Progent’s IT outsourcing services offer economical computer consulting for medium-size businesses. Whether it includes planning system architecture, setting up an in-house Help Desk or outsourcing a one, deploying a new email platform, monitoring your system, or building an on-line eCommerce solution, outsourcing your IT engineering services can reduce expenses and minimize risks, permitting network support budgets to grow in a more moderate and manageable fashion than is feasible by assembling a large, all-purpose internal IT staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you create a protected and robust network architecture for your critical Windows-based business software such as Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server.
Progent provides high availability load balancing consulting that addresses system load balancing, load balanced program, network backbone routing, and content dispatching products including F5 Networks 3DNS. fault tolerant load balancing providers for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks 3-DNS.
Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and integrated email/telephony solutions for companies. Progent provides economical Microsoft Exchange 2007 Server support services to enhance email security and virus defense, provide high availability email, and implement remote and wireless email connectivity. Progent’s Microsoft Exchange consulting and support offerings can assist you in planning and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT server or older Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.
If your business does not require urgent remote support but you think you will require technical services with your information system in the near future, you can conserve time and money and guarantee that the right expertise will be available when you want it by getting in touch with a Progent sales agent and signing up as a customer. For details, phone 800-993-9400 or send email to firstname.lastname@example.org.
Progent's certified Office Word and Office 365 Word experts offer a broad range of affordable online consulting services to help you to manage your current Microsoft Office Word solution or help you to move to a current release of Office Word. Support offered by Progent's Word experts include VBA software development, isolating and fixing compatibility issues between different releases of Office Word, integrating Word with other Microsoft Office apps such as Office Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud access, security support, smart phone and tablet integration, and online training classes tailored for individuals or groups.
Even if your company has a minimal computer services group and a limited technology budget, your information network can still feature the same high reliability and performance that once needed a large internal support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified IT consultants, the latest system management products for 24x7 monitoring and alerts, and economical support programs such as a help desk service to keep your mission-critical network applications and hardware operating.
Progent's CISSP-certified network security consultants can help organizations of any size with any facet of information system security. Progent can help implement efficient cybersecurity systems that guard a small office against modern malware attacks or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid networks that accommodate local, online, and mobile clients sharing IT resources distributed across a mix of physical sites and public and private clouds.
If you are an information technology consultant with system support experience, teaming with Progent and working for Progent's clients will enhance your abilities through interaction with Progent's team of motivated, high-output consultants. Progent's concentration on offering network consulting and computer support to small and midsize businesses will offer you the opportunity to work in depth with business leaders and contribute significantly to the success of exciting companies. Also, Our virtual office environment provides state-of-the-art tools for remote service and wireless access to help you to deliver fast fixes when you take on mission-critical problems.
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting to assist businesses of any size to plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Progent's certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for IT networks with many offices, mobile users, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to help your small business in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your network security requirements without adversely restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.
Progent can assist you in all facets of your upgrade to Microsoft Exchange 2016 such as designing HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing for high-availability client access services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide economical remote and on-premises consulting, application development, and troubleshooting services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers plan and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud-based infrastructure into a cohesive intranet system.
System Center Configuration Manager automates software deployment at scale, simplifies security and compliance settings control, inventories network resources, protects against corporate data leakage, provides health reporting, allows safe self service, and offers a common control mechanism for administering multi-operating system networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration experts can help your organization with any facet of designing, implementing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud, or hybrid environments.
Progent offers one-on-one education designed for people who want to broaden their understanding of the macOS and OS X platform, Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar training for Mac application software.
Progent's Network Help Desk Call Center Outsourcing Services for PC desktop technical support are intended especially for small businesses who require fast access to a Help Desk Service Center with expert telephone support and full escalation options but who have to operate within a limited network support budget. Key components of Progent's Help Desk Outsourcing Services are Helpdesk Support, Secure Remote Access Provisioning, Initial System Assessment, Expert Escalation, Virtual Help Desk Services, Per Minute Billing, and Helpdesk Software Selection and Integration.
Progent's remote access and wireless synchronization specialists can assist your business to plan and configure connectivity solutions for remote desktops, notebooks, and wireless handhelds so they integrate seamlessly with your IT network, enabling you to optimize the productivity of your remote workers.
Progent's Microsoft-certified consultants can assist your business to plan for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to SCCM 2012 from a legacy device and application management platform or help you to modify your existing SCCM 2012 ecosystem to support your evolving IT requirements. Also, Progent can help you to create a software foundation that extracts the most value from SCCM by delivering expertise with associated Microsoft technologies including ADDS, SQL SSRS, and Internet Information Services (IIS).
Progent's certified SonicWall firewall consultants can show you how to deploy, maintain, and update SonicWall firewall/VPN appliances including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end security solution and design security into your corporate practices.
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist your business to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP products to the latest HD media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly branded CallManager, or with Cisco Unified Communications Manager Express (CME) to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM apps that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's consultants can provide support with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, installing ISR routers with CUBE internetworking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Mid-sized companies can enjoy all the benefits of Operations Manager and have fast availability of Progent’s Microsoft and Cisco Certified IT consulting professionals. Thanks to Progent's affordably priced network service programs, medium-size organizations can choose a basic co-sourcing service program based on Microsoft System Center Operations Manager with server monitoring, automated alerts, comprehensive system analysis, Help Desk support, and remote troubleshooting. For businesses with line-of-business applications who need zero-downtime networking, Progent can provide a comprehensive 24x7 outsourcing package. Progent supports Operations Manager to offer medium-size business information systems enterprise-class reliability, security and performance.
Progent's Cisco-certified CCIE consultants can help your business to set up, manage, upgrade, tune and debug Cisco Catalyst switches. Progent can also help your business to enhance the security and compliance of Catalyst switches and migrate efficiently from outdated appliances to modern devices.
Progent's Cisco CCIE-certified Wi-Fi network consultants offer online or on-premises integration and troubleshooting services to help you to design, configure, update, tune, administer and troubleshoot Aironet wireless access point environments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to combine your wireless environment with your wired network infrastructure and cloud-hosted resources to create an enterprise connectivity foundation that is simple to manage and scale. Progent also offers affordable wireless site surveys to assist you to decide the most appropriate selection, placement and setup of Aironet wireless APs to work with your specific office layout, building structure, and expected network traffic.
Progent offers support expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and manage a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewall solutions.
Progent's certified ISA Server consultants have extensive experience developing Microsoft-based security solutions for information systems with multiple sites, mobile workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business plan and deploy a configuration of Microsoft ISA Server 2004 that supports your information protection needs without restricting your productivity.
If you are producing UNIX-based software in an environment that includes MS Windows-based processors, desktops, and office applications, Progent can provide full-service IT outsourcing that frees you to focus on your area of strategic know-how while avoiding the continual hassle of managing your business network. By using automated network monitoring and by delivering remote and in-person assistance when your business needs it, Progent represents an economical alternative for supporting an IT network that provides excellent dependability, security, and efficiency. Progent's developer assistance services include comprehensive network support outsourcing, virtual infrastructure, remote and on-site support and troubleshooting, network monitoring, and Contact Center services.
SQL Server 2005 offers powerful, familiar tools to computer experts as well as to network users, lessening the difficulty of creating, integrating, administering, and accessing company data and database programs in environments ranging from mobile devices to corporate information networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consultant with hands-on experience and wide knowledge in designing and deploying data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Progent's Microsoft-certified consultants can provide remote and onsite consulting services for companies of all sizes to assess the costs/benefits of migrating to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can assist you to plan a local, cloud or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; set up high-availability mechanisms; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration platforms like Cisco Video Interop Server. Progent's certified network security experts can assist you create and validate a security strategy for your Skype for Business deployment that is compliant with government and industry requirements.
If you need help writing, improving, or troubleshooting applications for Microsoft Windows, Linux, or the Web, Progent’s expert team of programmers, relational database designers, and project managers can help ensure you get the job done on time and within budget. Progent's seasoned software developers can provide cost-effective and efficient online consulting for projects as simple as writing VBA scripts for Excel or as challenging as rolling out mission-critical database applications built on Microsoft SQL Server or Oracle.
The cluster feature set incorporated into the Datacenter and Enterprise editions of MS Windows Server 2008 is dramatically re-engineered to simplify the deployment, setup, and administration of server clusters that offer greater levels of network availability, security, performance, and versatility. New or enhanced features include automated cluster Validation, revamped configuration and deployment, unified cluster management, redesigned cluster infrastructure for maximum uptime, better protection and quorum structure, elimination of failure points, more storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can help your company assess the advantages of Windows clustering, plan and execute an installation, train your IT personnel to manage your cluster environment, deliver continuing consulting and support services, and produce and test a workplace recovery plan.
If you have a small business information system with 10 to 50 network users, Progent's IT outsourcing services free your organization from over-reliance on single independent consultant while giving you affordable and reliable access to high-quality network support. By providing network consulting help when you require it, offering specialized knowledge for critical applications, offering value-added support such as automated server monitoring, and charging only for services you use, Progent offers you an economical way for optimizing the profitability of your small business network. Progent is the smart way for small organizations to build and maintain a robust and secure information network and to benefit from quick access to the skilled help ordinarily available only to businesses who can afford a sizeable internal IT group.
Progent's Wi-Fi site survey services make it easy to plan, implement and troubleshoot a Wi-Fi LAN optimized for your environment, providing your business a WLAN that delivers the reception, speed, capacity, QoS, data protection, and roaming capability your company needs. Wi-Fi survey services from Progent include online predictive modeling for designing a Wi-Fi LAN and onsite site survey services for validating, tuning, and debugging an operational wireless LAN.
Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and manage a WatchGuard Firewall product that fits your security needs and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewall solutions.
Progent has been providing SharePoint support since the initial SharePoint product was published over a a dozen years, and Progent has the breadth and depth of technical know-how to help businesses of any size to design and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that bring substantial business benefit to your information network. Progent's Microsoft-certified consultants can assist you to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; determine if an on-premises, Cloud-based or hybrid configuration is most sensible for your busi9ness; and select the most appropriate edition of SharePoint 2013 for your applications. Progent offers comprehensive project management services or can help in individual tasks related to your SharePoint 2013 migration.
Progent can provide you with experts who can modify your Microsoft Business Solutions ERP, MRP, and accounting system applications to suit your specific business requirements. Progent’s Microsoft support experts provide expertise in Microsoft Dynamics AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management System. Progent also offers custom e-Commerce integration services for secure, corporate-wide information sharing plus integration with Customer Relationship Management products.
Progent's SonicWall firewall experts can show you how to deploy, maintain, and update SonicWall firewall products including the current SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 2040 products. Progent's CISM and GIAC-certified cybersecurity experts can help you incorporate SonicWall firewalls into an end-to-end network protection plan and design protection into your business practices.
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, optimizing and troubleshooting Microsoft SCOM environments and can provide companies of all sizes advanced online or on-premises consulting services for SCOM 2012. Progent can help you to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on best practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to help you to remediate critical problems detected by SCOM 2012.
Progent's certified Windows 2000 consulting staff can help you optimize the functionality of your current Windows 2K Servers and can streamline system administration, offer tech support and repair, and enhance security. Progent can also help you design, rationalize, and execute a plan to upgrade from Microsoft Windows Server 2K to Microsoft Windows Server 2003. Progent is expert in setting up pilot programs to eliminate the obstacles involved with migrating to Windows Server 2003 by uncovering potential hardware and application compatibility problems.
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering along with replication to provide fast, zero RPO disaster recovery between datacenters that are up to 300km apart from each other. Progent's team of seasoned network consultants can help your business to design, configure, manage, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your technical needs and IT budget. Progent can ensure you adhere to best practices for configuring your MetroCluster environment by delivering help with procedures such as assigning disk pools, determining plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to prove compliance with industry standards and government requirements.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 and local Exchange deployments. This allows you to have some Exchange mailboxes located on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of planning, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can deliver occasional expertise to help you through stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is completed on schedule and within budget.
Progent's Mac support engineers can assist you with a wide range of system foundation issues including network architecture, remote and mobile access, internetwork compatibility, protection, and emerging technologies including Voice over IP and high-speed wireless connectivity. For company networks built solely on Apple Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent has the knowledge and depth to handle the complexity of designing, configuring, and supporting a network infrastructure that is robust, safe, efficient and aligned with your corporate goals. Progent can help you deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Apple's Xsan SAN systems. Progent can also provide skilled experts to help you with Cisco routers and switches.
Progent’s Technical Response Center offers national extended hours remote assistance for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts offer after-hours telephone help and remote direct computer connection to isolate and repair technical problems quickly and economically. The scope of technical expertise represented by Progent's team of country-wide support engineers makes it possible to escalate even the most difficult network issues to competent experts as needed. For urgent issues, the Technical Response Center tries to respond to your call for support in less than one hour.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, find and protect data related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as 50% of the time spent trying to find critical information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you’re making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it.
Progent's Cisco CCIE network infrastructure consultants can assist your business to configure, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone consulting, and CUCM/CallManager software support.
Progent's certified Office Excel and Office 365 Excel consultants offer a broad range of online support services to help your organization to plan, develop, test, install, administer, and troubleshoot business applications powered by any version of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help your business to upgrade your current Excel applications to the newest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Google Android phones and tablets, and resolve compatibility problems between different versions of Excel. Progent can provide on-demand help to organizations looking for a fast fix to a specific problem associated with Excel and Progent also offers full project management services for migrating or creating mission-critical application software built on Excel. Progent's affordable webinar training for Office Excel can be customized to meet the needs of individuals or teams.
Progent can provide the support of a certified VMware VCDX expert to help you design, deploy, administer and repair VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, private and public clouds, or hybrid systems. Progent can provide advanced knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for administering private and hybrid cloud environments that provide high uptime, data security, and application mobility.
Progent's Citrix-authorized consultants can help your company to evaluate the strategic advantages of XenServer as well as other Citrix products, and can help your IT organization to plan, validate, implement, troubleshoot, and support a XenServer solution. Progent can also assess your existing Citrix technology environment and show you how to enhance consolidation, responsiveness, protection, availability, and disaster recovery.
Progent can help you in all facets of your upgrade to Microsoft Exchange Server 2016 including planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web.
Progent’s Microsoft certified experts offer a variety of consulting services for Microsoft Dynamics GP. Dynamics GP is a financial and ERP package based, like all Microsoft accounting tools, on the expandable and familiar platform of Microsoft Windows technology. Dynamics GP offers a cost-effective tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and integrate, and with its segmented design you can license only the functions you currently require, with the ability to add clients and increase capabilities in the future. Progent’s Microsoft Dynamics GP consulting experts can help you install, configure and administer the current release of Microsoft Dynamics GP or migrate efficiently from an earlier release.
Progent’s Technical Response Center (TRC) offers national extended hours remote support for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts provide after-hours telephone support and remote secure network connection to isolate and repair network problems rapidly and affordably. The breadth of IT experience represented by Progent's team of nationwide service professionals allows Progent to escalate even the most difficult network issues to competent specialists as required. For urgent issues, the TRC tries to answer your call for service within one hour.
Exchange Server 2013 includes significant improvements to the capabilities of its predecessor Exchange 2010 and delivers important new features as well as a redesigned architecture. These enhancements favorably impact vital facets of IT such as manageability, high availability (HA), compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can help you evaluate the potential business benefits of upgrading to Exchange Server 2013, create an efficient validation and rollout strategy, and train your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable online support and management for Microsoft Exchange Server 2013.
Progent's ProSight Virtual hosting services provide small businesses a variety of benefits such as lower capital costs, reductions in operational costs, better management focus, world-class protection, greater fault tolerance, and business continuity.
Microsoft Lync Server 2013, now called Skype for Business, enables organizations of all sizes to build a manageable and protected communications environment that permits the modern Bring-Your-Own-Device computing model with instant messaging (IM), presence, web meetings with application sharing, as well as IP-based and PSTN calling enabled for a broad assortment of stationary PCs and mobile devices. Progent's Microsoft-certified Lync Server 2013 experts and network architects can help your company to assess the advantages of Lync 2013, design an in-house, cloud-based (with Microsoft Lync Online) or hybrid model appropriate for your present and long-term plans, implement Lync Server 2013 in a way that expedites your return on investment, and provide custom webinar and on-premises training to your IT team and end users. Progent offers in-depth expertise in key components of a Lync 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync Server 2013 with popular Microsoft Office and Office 365 apps including Outlook and PowerPoint.
MS Office Communications Server delivers Instant Messaging and presence as part of a scalable, enterprise-grade solution featuring enhanced security, seamless integration with other Microsoft software, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from lower costs and elevated business efficiencies, increased individual productivity, and better IP protection with this easy-to-manage, fault-tolerant IM platform. Successful implementations of Office Communications Server require extensive planning and consideration prior to roll out. Progent's Microsoft-authorized consultants can provide the expertise needed to realize all the benefits of Microsoft Office Communications Server throughout your entire corporation.
Progent can assist companies of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can streamline network administration and lower equipment investments. Azure offers a wealth of public cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and resources and ensure that you sidestep the common errors small companies make when moving to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to configure firewalls and VPN connections and also to integrate Apple iOS devices and Android handhelds.
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your network operating efficiently by checking the health of vital devices that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT management personnel and your assigned Progent engineering consultant so any looming problems can be resolved before they have a chance to disrupt your business.
Progent’s Disaster Recovery/Business Continuity specialists offer in-depth experience assisting small organizations to reduce network downtime by offering affordable remote consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network infrastructure, data backup and restore solutions, and transparent maintenance. Progent’s business continuity experts can assist your company to plan and validate an efficient business continuity strategy that matches your business goals and IT budget. Progent’s disaster recovery engineers can assist you to architect, deploy, and manage resilient technologies including non-stop Internet access, virtualized servers, fail-over clustering, load balancing, continual off-site backup, and geographically dispersed hot backup centers.
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide affordable remote and on-premises consulting expertise, application development, and debugging services for organizations of any size who want to upgrade to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers plan and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud infrastructure into a cohesive information management system.
To provide economical IT support for small businesses, Progent has developed comprehensive computer outsourcing packages that give small organizations fast access to technical help without requiring you to recruit, educate, and maintain an expensive full-time IT staff. Progent’s IT outsourcing packages give you an affordable alternative for creating a secure and robust system for your favorite Microsoft Windows business productivity suites such as Microsoft Office XP and Office 2003.