Enlarging your at-home workforce may have a major effect on network architecture, security, and company processes. Progent has 20 years of experience assisting SMBs to plan, configure, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Eugene organization to pick the right technologies and adhere to best practices in creating and maintaining a secure virtual office ecosystem for telecommuters that facilitates collaboration and returns top business value. Progent offers support services that go from on demand expertise for getting you over challenging IT bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Eugene, Oregon companies to with any aspect of building a high-functioning work-from-home environment by providing infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk services, cybersecurity, backup/restore solutions, and unified management.

Security and Compliance for Remote Workers
Telecommuters often use their personal equipment and work in a physically unsecured area. This worsens their vulnerability to cyber attacks and requires judicious use of security appliances, remote monitoring, and the creation of security policies in compliance with leading practices. Progent's seasoned roster of certified cybersecurity professionals can help your business to design, deploy and administer a modern security solution that protects sensitive information in networks that incorporate at-home workers.

  • Firewalls allow companies to create a network environment that can be safely accessed by local users as well as by telecommuters, mobile users, suppliers, customers, and other stakeholders. Next-generation firewall devices allow you to assign and control appropriate permissions to different groups of users and to scale your IT network and adjust your security as your company evolves and as network attacks grow increasingly sophisticated. Progent works with both current and older security devices from all major vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For details about Progent's firewall support services, see firewall configuration and support services.
  • Remote Endpoint Monitoring makes it easy to track the various devices used by remote workers and either block or spot and respond to modern threats like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on every protected endpoint, watching all activity and using advanced AI technology to identify zero-day threats on arrival. When an attack is spotted, ProSight Active Security Monitoring immediately isolates the impacted device from the network to quarantine the malware. Because the ProSight ASM software agent is autonomous, endpoint devices remain protected even if they are disconnected from the Internet. To learn more about ProSight Active Security Monitoring, refer to remote endpoint monitoring for at-home workers.
  • Security Audits can assess the vulnerability of your network to all classes of outside and local security attacks for an environment that includes an at-home workforce. Progent can deploy remote, automated cybersecurity inventory scanning for rapidly and economically uncovering a wide variety of security gaps that can be surfaced over the Internet. Progent's security audit consulting services, which can be provided by network security professionals with advanced certifications such as CISM, ISSAP, and GIAC, can assist your business to audit your procedures and governance policies and review your IT infrastructure to allow you to design top-level protection for your at-home workers.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing a productive work-from-home environment for your Eugene, Oregon company, call 1-800-993-9400 or refer to Contact Progent.

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    Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many freelance consultants or small service firms who offer scant documentation or details of services done, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support documentation transmitted by every staff member to each customer. The discipline of detailing and archiving support activity allows more efficient support and avoids a variety of typical problems such as when a support customer is virtually held hostage to a consultant who refuses to release vital service information.

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    Systems Management Server 2003 offers added functionality for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs lower the overall administrative expense of managing and deploying software by making it simpler to install system images, manage mobile devices, and run management utilities. In addition to advising you about techniques to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT tasks involving processes that Feature Packs are designed to streamline. Progent's migration and upgrade services can minimize cost and eliminate business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can show you how to define efficient processes and standards to manage PDAs and intelligent mobile phones so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security strategy that includes standards, procedures and IT products to keep your IT network protected.

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    ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect information related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can save up to half of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it.

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