Expanding your remote workforce can have a major effect on IT architecture, security/compliance, and corporate workflows. Progent has 20 years of background helping businesses of all sizes to plan, deploy, manage, tune, and debug IT networks that support work-from-home employees. Progent can assist your Madison company to select the appropriate tools and follow leading practices in building and operating a safe virtual solution for telecommuters that promotes teamwork and delivers top value. Progent offers support services ranging from on demand guidance for getting you past challenging IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Madison, Wisconsin companies to succeed with any aspect of building a high-functioning telecommuting environment by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, security and compliance, backup/restore solutions, and streamlined management.

Cybersecurity for At-Home Workers
At-home workers often use their personal equipment and work in a physically unsecured environment. This increases their vulnerability to cyber attacks and requires judicious deployment of security appliances, remote endpoint monitoring, and the enforcement of policies that follow leading practices. Progent's veteran roster of certified data security experts can assist your company to plan, implement and administer a compliant cybersecurity environment that safeguards vital information in IT networks that include at-home workers.

  • Firewalls allow companies to create a network that can be securely accessed by on-premises users and by an at-home workforce, mobile users, suppliers, customers, and the public. Modern firewall devices permit you to assign and control different permissions to various groups of users and to scale your IT network and adjust your security as your business evolves and as network attacks grow more sophisticated. Progent supports both new and older firewall devices from all major vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall integration services, go to firewall configuration and support expertise.
  • Remote Endpoint Security Monitoring makes it easy to watch over the various devices used by teleworkers and either reject or identify and mitigate the latest threats such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on each protected endpoint device, monitoring all activity and utilizing state-of-the-art machine learning to detect zero-day attacks at inception. When an attack is discovered, ProSight Active Security Monitoring immediately isolates the infected device from the network to contain the malware. Since the ProSight ASM agent is self-contained, endpoints remain protected even if they are not connected to the Internet. To find out more about ProSight ASM, visit remote endpoint monitoring for telecommuters.
  • Security Audits can assess the vulnerability of your network to all classes of outside and local security threats for a network that includes teleworkers. Progent can deploy online, automated cybersecurity analysis scanning for rapidly and affordably detecting a wide variety of security holes that can be surfaced over the Internet. Progent's endpoint security assessment experts, which can be managed by network security professionals with top credentials such as CISM, CISSP, and GIAC, can assist your company to audit your workflows and policies and assess your IT infrastructure to allow you to implement top-level protection for your at-home workers.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Madison, Wisconsin organization, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progentís staff of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on professional background, in the trenches of network support, performing a broad range of technical projects for a large array of businesses. Each Progent support professional shares a proven collection of personal best practices which are incorporated into shared best practices training that Progent teaches its consulting staff. This ensures that you get not only expert IT capability, but also a consultant with proven methods for using technical knowledge to repair real-world IT problems quickly.

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    Progent offers network support for medium size companies who have 100 to 250 network users. The medium size business or office has typically been an overlooked part of the market for IT consulting expertise. The cost structures and service delivery models of major third-party service organizations make them too expensive for the typical mid-size business or small medium business (SMB), which commonly has a minimal IT budget with which to maintain an information network whose complexity and sophistication are frequently comparable to the networks of much larger companies. Progent's service delivery model, which takes great advantage of online service, virtual network infrastructure and proactive server monitoring, significantly lowers the IT maintenance costs of an SMB while offering the small organization with enterprise-level support from professional, world-class experts knowledgeable in a wide array of small business technologies. If your mid-sized organization or small business is looking for levels of IT help appropriate by a mid-size office without budgeting big-company prices, contact Progent.

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    Progent's Microsoft-certified ISA Server 2004 consulting experts have extensive experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for IT networks with multiple offices, mobile users, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to help your company in designing and deploying an installation of ISA Server 2000 or ISA Server 2004 that meets your network security requirements without overly limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date editions of Internet Security and Acceleration Server.

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    Progent's Microsoft-certified experts can provide a range of technical services to help organizations of all sizes to install, administer, and support networks that include workstations, notebooks, tablets, or smartphones powered by Windows 8.1. For enterprises, Progent's experienced project managers can assist to set up test labs to assess Microsoft Windows 8.1 and plan and implement Windows 8.1 migration plans based on industry best practices.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Progent provides consulting expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and manage a WatchGuard Firewall product that aligns with your network security needs and budget. Progent can help you to manage legacy WatchGuard firewalls or migrate smoothly to current WatchGuard firewalls.

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    Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Apple and Microsoft premier consultants can help you set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with teammates who run Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac software can coexist, allowing Mac users to receive and transmit messages, search the GAL, import addresses, synchronize appointments, and alert fellow workers to conferences with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly configured and that LDAP and Outlook Web connectivity are working. Progent also can provide specialized one-on-one Entourage training.

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    Exchange 2013 includes major improvements to the functionality of Microsoft Exchange Server 2010 and introduces powerful innovations plus a redesigned structure. These enhancements affect key facets of IT including ease of administration, availability, compliance, operational costs, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the potential advantages of upgrading to Exchange Server 2013, design a cost-effective test and deployment plan, and educate your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable remote consulting and support and management for Exchange Server 2013.

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    Progent's Microsoft-certified engineers offer advanced support in implementing, managing and debugging all versions of Project, Project Server, and Microsoft Project Online and can deliver a broad variety of affordable online support services based on proven best practices to help organizations of any size to get all the advantages of this leading project management solution. Consulting support available from Progent include solution design, installation and upgrades, strategies for safe file and status sharing among local and offsite users, network infrastructure optimization, and specialized webinar training.

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    Progent has created several security service bundles intended to provide larger corporations an impartial and comprehensive security audit from a team of premier security consultants. All Progent's security assessment bundles feature a suite of services like automated scans from within and from beyond your network security perimeter, expert interpretation of results by certified security consultants, creation of a paper documenting the results, plus an interactive concise executive outbrief and an in-depth interactive review for in-house network administrators.

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