Enlarging your remote workforce can have a significant effect on network architecture, security, and corporate processes. Progent has 20 years of experience helping businesses of all sizes to plan, configure, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Norfolk organization to pick the right technologies and adhere to best practices in creating and operating a secure virtual solution for telecommuters that facilitates collaboration and delivers top business value. Progent offers support services that go from on demand guidance for getting you past challenging technical roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Norfolk, Virginia companies to with any aspect of creating a high-performing work-from-home environment by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk services, security monitoring, data protection solutions, and unified management.

Security for Remote Workers
Teleworkers commonly use their personal equipment and work in an unsecured space. This worsens their exposure to cyber threats and calls for judicious use of firewalls, remote endpoint monitoring, and the creation of security policies based on best practices. Progent's seasoned team of certified data security experts can assist you to design, deploy and manage a compliant security environment that safeguards critical information in IT networks that include remote workers.

  • Firewalls allow companies to build a network environment that can be safely accessed by local users and by telecommuters, mobile employees, vendors, customers, and the public. Modern firewall devices allow you to assign and control appropriate access rights to various groups of users and to scale your IT network and modify your security profile as your company evolves and as cyber threats grow increasingly sophisticated. Progent supports both new and legacy security appliances from all major vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall support services, visit firewall support expertise.
  • Remote Endpoint Security Monitoring makes it possible to track the disparate devices used by at-home workers and either reject or identify and respond to modern threats like ransomware. With ProSight Active Security Monitoring services, a lightweight agent is put on every secured endpoint device, watching all activity and using state-of-the-art machine learning to identify new attacks at inception. When an attack is discovered, ProSight ASM immediately disconnects the targeted device from the network to quarantine the threat. Because the ProSight ASM software agent is autonomous, endpoint devices remain protected even when they are not connected to the Internet. To learn more about ProSight ASM, visit remote endpoint security monitoring for at-home workers.
  • Security Audits can assess the vulnerability of your network to all classes of external and local security threats for a network that incorporates at-home workers. Progent can run remote, automated cybersecurity analysis scanning for quickly and economically uncovering a broad range of security holes that can be surfaced over the Internet. Progent's endpoint security assessment consulting services, which can be managed by network security experts with advanced credentials such as CISA, CISSP, and GIAC, can assist your company to audit your processes and policies and review your WAN infrastructure to enable you to implement top-level protection for your telecommuters.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Norfolk, Virginia organization, phone 1-800-993-9400 or visit Contact Progent.



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    Progent's Cisco-certified Wi-Fi technology experts can assist you to configure, manage, and debug Cisco Wi-Fi products including Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.

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    Progent's certified security staff can show you how to protect your Mac network through professional services including running security audits, recovery from virus and denial of service attacks, configuring firewalls, integrating safe off-site and mobile connectivity, deploying automated programs for defense against viruses, spam, and malware, and creating a comprehensive security strategy adapted for the specific goals of your business information system.

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    Progent can help you in any phase of your migration to Exchange 2019 including deploying Windows Server 2019 for hosting Exchange; planning HA system topology for a local, cloud-based or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V virtualization; configuring hardware load balancing; building DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and configuring Outlook clients.

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    Progent's Microsoft-certified consultants have 20 years of background designing, installing, and maintaining email solutions for clients in the and throughout the U.S. Progent provides economical Microsoft Exchange Servers consulting support to make sure that your email environment features protection, fault tolerance, easy connectivity for remote and wireless users, time-saving management utilities, and seamless integration with telecommunications. Progent provides consulting and support services for Exchange 2016, Exchange 2013, Microsoft Exchange 2010, Exchange 2007, Microsoft Exchange 2003, and Exchange 2000. Progent can also help small or mid-size businesses to upgrade to MS Exchange 2016 or Microsoft Exchange 2013 Server.

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    Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design a DR solution built around Microsoft's latest Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for fast, economical creation of a stretch cluster quorum witness.

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    Progent's productive atmosphere will allow you to become a more capable consulting professional by improving your information technology skills and boosting the satisfaction of your customers. Progent makes good on this promise by attracting the best professional experts for you to work with, offering an advanced system architecture, running proprietary software utilities to enable the maximum level of support, and by streamlining our business models for finding and maintaining customers.

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    Progent's seasoned ransomware recovery consultants can assist your business to reconstruct an IT network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.

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    Cisco RADIUS Security On-site Technical Support

    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size company integrate and maintain Ciscoís security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and provide the versatility to expand with your changing business requirements. Progentís Cisco-Premier network experts support Ciscoís complete family of products aimed at eliminating information pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can show you how to deploy Cisco products to get secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control framework for user authentication, authorization, and accounting from an easy-to-use Web interface.

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    Progent's Microsoft-certified consultants have more than 10 years of experience planning, implementing, enhancing and troubleshooting System Center Operations Manager solutions and can provide companies of any size advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure and both Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or on-premises technical support to help you to remediate critical problems detected by System Center 2012 Operations Manager.

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    Microsoft Live Communications Server Consulting

    MS Office Communications Server delivers Instant Messaging and presence in a scalable, world-class package offering advanced protection, seamless integration with additional Microsoft products, an expandable, industry-standard development platform, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and elevated business efficiencies, increased worker productivity, and better IP security with this easy-to-manage, fault-tolerant solution. Successful implementations of Office Communications Server call for extensive planning and consideration before installation. Progent's Microsoft-certified professionals can provide the skill needed to deliver all the advantages of Office Communications Server across your whole organization.

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    Online Troubleshooting High-Availability Systems

    Progentís high availability network consultants provide non-stop computing support, disaster recovery services, network load balancing, high-availability interoffice connectivity, fault-tolerant Internet architecture design, 24x7 data center support, and other high-availability networking consulting to help your company configure a 24x7 network for mission-critical applications. Progent possesses the background to design economical, fault-tolerant networks by deploying the evolving library of Microsoft Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster Server. Progentís Microsoft and Cisco certified engineers can show you how to you design a fault tolerant mutli-location network with a completely mirrored Internet connection and intelligent network load balancing.

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    UNIX with Windows Integration

    Progent can help your company to plan and implement an efficient transition from a UNIX-based information system to a network based on Windows and capable of supporting Microsoft's familiar office productivity suites, business applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and software development experts can assist you to preserve your data and reduce business discontinuity by developing an effective transition strategy that protects your existing investments in UNIX application and infrastructure. UNIX-to-Windows transition consulting services available from Progent include analysis of existing environment, transition strategy and validation, MS Exchange migration services, information and application transition, and processor and storage transition and economization.

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    Progent can assist small and mid-size businesses to set up their offsite workforce with reliable access to public cloud applications and services.

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