Expanding your remote workforce can have a significant effect on IT architecture, security/compliance, and corporate workflows. Progent has two decades of experience assisting SMBs to plan, deploy, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Providence company to select the appropriate technologies and adhere to best practices in creating and operating a safe virtual office ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent offers support services ranging from on demand guidance for getting you past challenging IT roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent can assist Providence, Rhode Island businesses to with any facet of creating a high-performing work-from-home environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk services, security monitoring, data protection solutions, and centralized management.

Security and Compliance for Telecommuters
Telecommuters commonly run their personal computers and work in an unsecured environment. This increases their exposure to cyber attacks and requires careful use of firewalls, remote security monitoring, and the creation of security policies in compliance with best practices. Progent's veteran team of certified cybersecurity experts can help your organization to plan, implement and manage a compliant cybersecurity solution that protects vital information in IT networks that incorporate telecommuters.

  • Firewalls enable companies to create a network that can be safely accessed by on-premises users and by teleworkers, mobile employees, vendors, customers, and the public. Modern firewall appliances permit you to assign and control appropriate permissions to various groups of users and to scale your IT network and modify your security as your business evolves and as network attacks grow more sophisticated. Progent supports both current and legacy firewall appliances from all major manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall support services, go to firewall configuration and support services.
  • Online Endpoint Monitoring makes it possible to watch over the various computers used by at-home workers and either block or identify and respond to modern cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight agent is installed on each secured endpoint device, monitoring all activity and utilizing state-of-the-art AI technology to detect zero-day attacks at inception. When an attack is spotted, ProSight Active Security Monitoring instantly isolates the impacted device from the network to contain the threat. Because the ProSight ASM software agent is self-contained, endpoint devices remain protected even when they are disconnected from the Internet. To find out more about ProSight ASM, visit remote endpoint security monitoring for teleworkers.
  • Security Audits can evaluate the exposure of your network to all types of external and internal security attacks for an environment that includes remote workers. Progent can deploy online, automated cybersecurity inventory scanning for quickly and economically uncovering a wide variety of security holes that can be found via the Internet. Progent's security assessment experts, which can be managed by data security experts with top credentials such as CISM, CISSP, and GIAC, can help you to audit your processes and policies and review your WAN infrastructure to enable you to implement the highest level of protection for your teleworkers.

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining a productive telecommuter solution for your Providence, Rhode Island company, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

  • 24-7 Engineers UNIX Solaris Specialists

  • Data Protection Manager 2016 Backup and Recovery Computer Consulting
    Data Protection Manager 2016 Disaster Recovery Integration

    Microsoft System Center 2016 Data Protection Manager provides automatic backup and easy restore functions for Microsoft-based networks. Data Protection Manager 2016 offers application-sensitive backup for key workloads like Microsoft SQL, Exchange Server and SharePoint, protects Windows and Linux VMs, works with virtual machines hosted by Windows Hyper-V and VMware, and can use Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified experts can help businesses of any size to design, implement, manage, and troubleshoot an enterprise-wide backup/recovery solution built around SCDPM 2016. Progent can assist you to upgrade from an older release of Data Protection Manager or from a legacy system, and Progent can optimize your SCDPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployments. Progent can provide online or onsite support and can deliver as-needed guidance to help you through challenging issues or deliver end-to-end project management or co-management services to help you finish your Data Protection Manager 2016 initiative on time and within your budget.

  • 24-7 SUS Services Microsoft Software Update Services Support and Integration
  • 24-7 Support and Help Exchange 2010 Upgrade Support and Help Exchange Server 2010 Integration
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  • Consultant Radvision XT5000
    LifeSize Video Conferencing Consultant Services

    Progent offers the services of an accredited consultant with expertise integrating products from the major video conferencing/telepresence providers such as Cisco, Polycom, and LifeSize and can help you to plan, install, upgrade, or troubleshoot a telepresence solution that protects your current investment and optimizes the strategic value of your information network. Progent also offers the services of network infrastructure consultants able to help companies of any size to build and troubleshoot a communications network that provides the performance, dependability, security, and expandability required to support your video conferencing/telepresence environment.

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    Progent can help you to understand the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 in a way that delivers top business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS, and Linux technology. Progent can also help you to create and manage hybrid ecosystems that transparently integrate on-premises and cloud resources.

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    Progent's certified consultants offer technical help and network consulting expertise for Microsoft Exchange Server 2003, Windows Server 2003, and for the entire line of Microsoft Servers. Progent's upgrade, integration, administration, and support services for Microsoft Exchange Server 2003 include system design, installation, project management, local and remote troubleshooting, Help Desk Call Center support, expert security consulting, and comprehensive IT outsourcing.

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    Biggest Microsoft Teams Web Apps Server Engineer

    Progent can assist your organization to plan a migration to Microsoft Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.

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    Professionals ProSight Remote Network Monitoring

    Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their IT system. Based on a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a cleaner and safer Active Directory implementation. Both versions also offer the ongoing benefits of advanced remote network monitoring and management technology. These benefits can include simpler network management, better compliance with government and industry security requirements, more efficient utilization of IT resources, faster troubleshooting, more reliable backup and recovery, and less downtime.

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    24-Hour Mid-size Office Consultancy

    Progent provides IT services for mid-size businesses who have 100 to 250 system clients. The mid-size business or work group has typically been an overlooked part of the market for network support expertise. The overhead and service access practices of large outside service organizations make them too costly for the typical mid-size company or small medium business (SMB), which usually has a minimal IT budget with which to maintain an IT network whose advanced technology and capability are frequently comparable to the information systems of much bigger companies. Progent's support delivery model, which takes full advantage of online service, virtual network infrastructure and 24x7 server monitoring, dramatically reduces the IT support costs of a small-medium business while offering the small organization with big-company service from professional, IT consultants knowledgeable in a broad array of midsized business technologies. If your mid-sized company or small business is searching for the quality of network support needed for a mid-size office without budgeting big-company costs, contact Progent.

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  • Windows 2019 Professionals
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    Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can help your organization to design a disaster recovery system built around Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.

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  • Consult UNIX, Windows Solaris with Windows Consult
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  • Consultant Services Security Management CISM Certified Cybersecurity Cybersecurity Firms
  • Consultants RIM Blackberry Integration Support BlackBerry Enterprise Server
  • Consulting Services Cisco Smart Business Communications System Cisco CDP Consultants

  • Solaris Remote Services
    Sun Solaris Remote Consult

    Progent provides nationwide online phone support and consulting services for companies that operate Sun Solaris environments or whose information systems feature a mix of Solaris and Microsoft products. Remote technical support provides optimum return for your IT budget by protecting client productivity and limiting the hours charged for computer repair services. Advanced online support technology and skilled service specialists and engineers combine to enable Progent to handle most network issues without squandering time and expense by going to your site. In most of cases your IT issues can be remediated over the phone or via a combination of telephone help and remote access. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP premier security professionals to help with the most challenging network problems.

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    Microsoft SMS Server Consultants

    Progentís Microsoft certified experts provide small and medium size businesses enterprise-level consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver important software rapidly and automatically to appropriate workers, lower product expense and stay compliant by determining patterns of usage, enhance Windows security by increasing your awareness of vulnerability and by delivering critical patches, manage your external workforce through accepted standards independent of connection or location, and reduce operational expenses by fully utilizing the management functions built into Windows. Progentís SMS consulting professionals can show you how to use SMS effectively for automated software and application installation, security patch control, and resource tracking management including software and hardware inventory.

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    Progent can help your organization to design an upgrade to Teams from Skype for Business Online and configure, administer, and debug a cloud-based or mixed implementation of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.

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    Lync Server 2013, renamed Skype for Business, enables organizations of any size to build a manageable and protected communications ecosystem that supports a BYOD computing model with instant messaging (IM), presence, audio/video and web meetings with app sharing, as well as IP-based and PSTN calling across a broad assortment of desktop and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can help you to assess the advantages of Lync Server 2013, create an in-house, cloud-based (via Microsoft Lync Online) or hybrid model suitable for your present and long-term goals, deploy Lync 2013 in a way that expedites your return on investment, and deliver custom online and on-premises training to your IT team and end users. Progent has expertise in key components of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync Server 2013 with popular Microsoft Office and Office 365 apps including Outlook clients and PowerPoint.

  • Immediate Skype for Business and Exchange UM Server Consultant Consulting Services Skype for Business Mirrored Back End Servers
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  • Juniper Junos CLI Auditor Juniper Junos CLI Compliance Audit
  • Live Communications Server 2007 Services Microsoft LCS Server Consultant
  • MCSE Expert Certified System Center 2012 Operations Manager Consultants SCOM 2012 Management Packs Remote Technical Support
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  • Protect NetScreen
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    Progent's Juniper-authorized NetScreen engineer can assist you to configure and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to more current Juniper products, and troubleshoot network infrastructure problems in all-Juniper or mixed-technology systems.

  • Mac and Cisco PIX Firewalls Consulting Services Mac Snow Leopard Security Consultants

  • Microsoft Dynamics GP Online Support Services
    Dynamics GP Power BI Technology Consulting Services

    Progentís Microsoft certified experts provide a range of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a financial and business analysis tool based, like all Microsoft accounting tools, on the expandable and popular platform of Windows technology. Dynamics GP offers an affordable solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to install and configure, and with its segmented design you can purchase only the capability you currently require, with the option to expand clients and increase functionality when necessary. Progentís Microsoft Dynamics GP consulting experts can show you how to deploy, configure and administer the latest version of Microsoft Dynamics GP or upgrade efficiently from an older edition.

  • Microsoft Active Directory Specialists Microsoft Certified Partner Specialists Windows Active Directory

  • IOS Software Consultant
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    Cisco has designed a full array of routers that includes appliances designed to provide the protection, bandwidth, and reliability required by organizations ranging from small businesses to worldwide enterprises. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network availability. Progent can show you how to select and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it easy to grow as you support new users, open new offices, install new services, open your network to customers and partners, and support a more mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS platform, including the Cisco 800 series of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Series Routers.

  • Microsoft CRM IT Consulting Microsoft MRP Support Outsourcing
  • Microsoft Certified Partner Data Protection Manager 2016 Rolling Upgrade Information Technology Consulting Data Protection Manager 2016 and SQL Server Remote Troubleshooting

  • Open Now Exchange 2013 In-Place Hold Online Consulting
    Immediate Exchange 2013 OWA Engineer

    Microsoft Exchange 2013 includes significant improvements to the capabilities of its predecessor Exchange Server 2010 and introduces important new features as well as a redesigned architecture. These enhancements affect key IT areas such as ease of administration, high availability (HA), security, cost of ownership, teamwork, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to understand the possible advantages of migrating to Microsoft Exchange Server 2013, create an efficient test and rollout strategy, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable online support and management services for Microsoft Exchange 2013.

  • Microsoft Certified Partner Information Technology Consulting Exchange 2019 Data Loss Prevention Exchange 2019 Office 365 Integration Network Consulting

  • ProSight Email Data Loss Protection Consultants
    24/7/365 Email Intent Analysis Consultant

    Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to provide web-based control and comprehensive protection for all your email traffic. The hybrid structure of Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper layer of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.

  • Microsoft Certified Word Web App Professionals Office Word training Specialists
  • Microsoft Dynamics GP/Great Plains Consultancy Dynamics Classes
  • Microsoft Excel Training Professional 24-Hour Excel 2000 Consultant
  • Microsoft Exchange 2000 Support and Setup Microsoft Exchange Troubleshooting
  • Microsoft Exchange 2010 Network Management Microsoft Exchange Server 2013 Design Company
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  • MRTG for Linux Specialist
    MRTG Consultant Services

    Nagios and MRTG are useful, free monitoring tools that run on Linux and can be used to monitor UNIX networks, MS Windows systems, or multi-platform situations where the Linux OS and MS Windows coexist. Nagios allows network managers to track system services such as POP3, HTTP, SSH, and NNTP. Multi Router Traffic Grapher allows you to graph the traffic through SNMP-enabled network appliances such as processors, routers, and switches. Progent's network integration engineers can help you utilize both these tools to streamline and troubleshoot your system.

  • Microsoft Exchange Server 2016 Migration Consultants Microsoft Certified Expert Exchange Server 2016 Upgrade Network Engineer
  • Microsoft Expert Office 365 Single Sign On Outsourcing 24 Hour Office 365 Gmail migration Remote Support

  • Great Plains Migration IT Services
    Microsoft Financial Software IT Consultant

    Progentís Microsoft certified consultants offer a variety of support services for Dynamics GP. Microsoft Dynamics GP is a Microsoft financial platform and business management tool based, like all Microsoft financial tools, on the scalable and popular platform of Microsoft Windows technology. Dynamics GP 2010, the latest edition of Microsoft accounting products in the Dynamics GP line, provides a cost-effective tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Microsoft Dynamics GP/Great Plains is easy to deploy and integrate, and with its modular design you can license only the functions you currently need, with the ability to expand clients and increase functionality when necessary. Progentís Microsoft Dynamics GP Software support experts can show you how to deploy, configure and administer Microsoft Dynamics GP/Great Plains 2010 and also earlier editions of Microsoft Dynamics GP.

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    24 Hour ProSight Ransomware Rollback Online Technical Support

    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning tools to guard endpoints as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely get by legacy signature-matching AV tools. ProSight ASM safeguards local and cloud-based resources and provides a single platform to address the entire threat lifecycle including filtering, identification, containment, remediation, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks.

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  • System Center Operations Manager Network Consultant
    Remote Network Monitoring Help and Support

    Remote continuous network monitoring, proactive alarms, and actionable analytical reporting are vital to preserving the proper operation of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed to the point that businesses of all sizes can get a degree of network stability that was previously reserved for large enterprises. Progent offers several RMM options delivered as economical services created to help your company to detect and resolve a an array of network problems before they can disrupt productivity.

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  • IT Consulting Companies Progent Management Team
    Progent Management IT Specialists

    Progent's management team consists of seasoned veterans with decades of experience delivering network consulting services, troubleshooting, and strategic information system planning to organizations ranging in size from startups to Fortune 500 companies. Great service calls for great people, and Progent stands out by having assembled a management staff able to provide businesses with the top service value available anywhere.

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  • Microsoft Certified Office Access database Development
    Design Firm Microsoft Office Access

    Progent offers cost-effective online support for all releases of Office Access including Access desktop and Access Web App and can provide expert help for Access application programming, database conversion, performance tuning, BI reporting, and maintenance. Progent also can provide custom webinar classes for Access programming and database management.

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  • Sonicwall Security Services
    Veritas Cybersecurity Contractors

    For smaller companies, computer security and information assurance and compliance can be too complex to master yet too risky to ignore. The world's largest institutions have been breached, and the top cloud services have on occasion been taken down. It seems as though there's no place to run. Progent has made it affordable for smaller businesses to implement critical security tasks effectively by offering the benefit of billed time to the closest minute with no minimum billing for online support. This means you can have the help of a world-class information consultant to deliver just the knowledge you need when you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help you with any level of network security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data loss and data leak protection, compliance reporting, and designing a comprehensive security plan.

  • Small Company Setup and Support 24-7 Computer Consultant Small Business
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  • Specialist NetApp Clustered Data ONTAP NetApp MetroCluster Technology Professional

  • SQL Server Configuration Manager Network Consultants
    Microsoft Experts SQL Server 2012 Migration Computer Consultant

    Progent can provide the expertise of certified consultants as well as seasoned database application developers, database administrators, project management experts, network infrastructure engineers, disaster recovery/business continuity planning specialists, and certified data security professionals to assist you to evaluate the potential advantages of Microsoft SQL Server 2012 for your organization, install test environments at your datacenter or at Progent's lab, plan and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other database solutions, and define an efficient and secure IT infrastructure that helps you maximize the business benefit of SQL Server 2012.

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  • Open Now Solaris Online Integration Consultant
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    Progent provides national remote technical support and troubleshooting services for businesses who operate UNIX or Linux environments or whose IT systems include a mix of UNIX/Linux and Microsoft technology. Remote technical support provides optimum leverage for your IT budget by protecting client productivity and shortening the hours billed for network repair services. Advanced remote support technology and experienced service specialists and consultants allow Progent to solve the majority of network problems without wasting time and expense by traveling to your site. In the vast majority of situations your IT problems can be dealt with over the phone or through a combination of telephone help and remote access. Progent can make available Cisco CCIE network engineers and CISA certified security professionals to help you with the toughest network problems.

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    System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, centralizes compliance settings control, inventories network assets, guards against corporate data leakage, performs health monitoring, enables secure end-user self service, and delivers a common point of control for administering mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud specialists can assist you with any facet of planning, implementing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.

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