Expanding your at-home workforce may have a significant impact on IT infrastructure, security, and corporate workflows. Progent has 20 years of experience helping small and mid-size businesses to design, deploy, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can help your San Jose company to select the appropriate tools and follow leading practices in creating and operating a secure virtual solution for teleworkers that promotes collaboration and returns maximum value. Progent offers services ranging from on demand guidance for getting you over occasional technical roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can help San Jose, California businesses to with any facet of building a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk augmentation, data security, data protection solutions, and centralized management.

Security and Compliance for At-Home Workers
Teleworkers often run their own computing devices and work in an unsecured space. This worsens their vulnerability to cyber threats and requires careful deployment of security appliances, remote security monitoring, and the enforcement of security policies in compliance with best practices. Progent's seasoned team of certified cybersecurity professionals can assist you to design, implement and manage a modern cybersecurity solution that safeguards critical data in networks that include telecommuters.

  • Firewalls enable you to build a network that can be securely accessed by on-premises users as well as by at-home workers, mobile users, suppliers, customers, and other stakeholders. Next-generation firewall devices permit you to assign and control different access rights to various groups of users and to scale your IT network and modify your security as your business evolves and as network attacks become more complex. Progent works with both current and older security appliances from all leading manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall integration services, refer to firewall integration and support expertise.
  • Online Endpoint Monitoring makes it easy to track the disparate devices utilized by teleworkers and either block or spot and respond to the latest cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is installed on each protected endpoint device, watching all activity and utilizing state-of-the-art AI technology to identify new threats at inception. When a cyberattack is spotted, ProSight Active Security Monitoring immediately disconnects the impacted endpoint from the network to contain the threat. Since the ProSight Active Security Monitoring software agent is self-contained, endpoints stay secure even if they are not connected to the Internet. For details about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for telecommuters.
  • Security Audits can evaluate the exposure of your network to all types of external and internal security threats for a network that incorporates teleworkers. Progent can deploy remote, automated security analysis scanning for quickly and affordably uncovering a broad range of security gaps that can be found over the Internet. Progent's security audit experts, which can be provided by security professionals with advanced certifications such as CISM, CISSP, and GIAC, can help your business to evaluate your workflows and governance policies and assess your IT architecture to enable you to implement the highest level of security for your remote workers.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive work-from-home solution for your San Jose, California business, call 1-800-993-9400 or go to Contact Progent.

An index of content::

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    Progent can assist you in any and all phases of your upgrade to Exchange 2016 such as planning high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines, databases and log files; configuring HLB for high-availability client access services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Progent's Cisco IP phone and video IP phone consultants can assist you to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified CM, formerly named CallManager, or with Unified CM Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified CM applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's consultants can deliver support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, installing ISR routers with CUBE VoIP networking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.

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    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of thorough examination and significant work with network security design. ISSAP consultants possess comprehensive knowledge of access control mechanisms and methodologies, telecommunications and network protection, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security consultants can help your company with all phases of secure network architecture.

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    Cisco's Catalyst Wi-Fi controllers simplify the management of wireless networks by unifying the provisioning and control of wireless access points, optimizing wireless throughput by reducing the impact of radio frequency congestion, improving Wi-Fi uptime with rapid auto-failover, and hardening data security by detecting cyber threats and analyzing network traffic based on user class and locale. Progent can assist your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's latest Wi-Fi controller technology.

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    Progent's UNIX family support services offer small companies and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience provides you with a convenient single consulting firm to help you create and maintain a secure and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Mandrake.

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    Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the fast creation of cutting-edge high-end programs that can give your company a significant competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the ability to query across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft integration, ensures you success in designing, deploying and administering Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET platform.

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