San Jose At Home Workforce Solutions Consultants
Endpoint Security Consultants
Expanding your at-home workforce may have a significant impact on IT infrastructure, security, and corporate workflows. Progent has 20 years of experience helping small and mid-size businesses to design, deploy, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can help your San Jose company to select the appropriate tools and follow leading practices in creating and operating a secure virtual solution for teleworkers that promotes collaboration and returns maximum value. Progent offers services ranging from on demand guidance for getting you over occasional technical roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can help San Jose, California businesses to with any facet of building a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk augmentation, data security, data protection solutions, and centralized management.
Security and Compliance for At-Home Workers
Teleworkers often run their own computing devices and work in an unsecured space. This worsens their vulnerability to cyber threats and requires careful deployment of security appliances, remote security monitoring, and the enforcement of security policies in compliance with best practices. Progent's seasoned team of certified cybersecurity professionals can assist you to design, implement and manage a modern cybersecurity solution that safeguards critical data in networks that include telecommuters.
- Firewalls enable you to build a network that can be securely accessed by on-premises users as well as by at-home workers, mobile users, suppliers, customers, and other stakeholders. Next-generation firewall devices permit you to assign and control different access rights to various groups of users and to scale your IT network and modify your security as your business evolves and as network attacks become more complex. Progent works with both current and older security appliances from all leading manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall integration services, refer to firewall integration and support expertise.
- Online Endpoint Monitoring makes it easy to track the disparate devices utilized by teleworkers and either block or spot and respond to the latest cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is installed on each protected endpoint device, watching all activity and utilizing state-of-the-art AI technology to identify new threats at inception. When a cyberattack is spotted, ProSight Active Security Monitoring immediately disconnects the impacted endpoint from the network to contain the threat. Since the ProSight Active Security Monitoring software agent is self-contained, endpoints stay secure even if they are not connected to the Internet. For details about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for telecommuters.
- Security Audits can evaluate the exposure of your network to all types of external and internal security threats for a network that incorporates teleworkers. Progent can deploy remote, automated security analysis scanning for quickly and affordably uncovering a broad range of security gaps that can be found over the Internet. Progent's security audit experts, which can be provided by security professionals with advanced certifications such as CISM, CISSP, and GIAC, can help your business to evaluate your workflows and governance policies and assess your IT architecture to enable you to implement the highest level of security for your remote workers.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive work-from-home solution for your San Jose, California business, call
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Consulting Services Internal Network Security Scan
Internal Cybersecurity Scan Engineers
Progent offers two low-cost service packages intended to enable small companies to receive an independent network security assessment from a premier security engineer. With Progent's External Security Inventory Scan, a security expert runs an extensive examination of your network from outside your firewall to uncover possible risks in the security posture you expose to the public. With Progent's Internal Network Security Inventory Scan, a security expert runs a system scan from an authorized computer within your company firewall to evaluate the risk to internal attacks. Both security inventory services are configured and executed from a protected remote site.
Award Winning Check Point 5000 Firewalls Compliance Auditor
Check Point Ransomware Protection Security Firms
Progent's Check Point Software firewall consultants can help you plan, deploy, and administer firewall solutions that rely on Check Point Software Next Generation firewalls and Check Point's cloud-based SandBlast security services. Progent can also assist you support older Check Point firewall models or upgrade efficiently to Check Point's modern firewalls.
Offsite Employees Cybersecurity Computer Consultants
Remote Workforce Cybersecurity Outsourcing
Progent can help small and mid-size companies to configure endpoint security defense solutions and deliver cleanup services to support remote workers.
SQL 2008 Reporting Services Professional
SQL 2008 Analysis Services Consultant Services
Microsoft SQL Server 2008 offers indispensable, familiar tools to computer professionals as well as to network users, reducing the difficulty of designing, deploying, administering, and accessing company information and analytical applications in environments ranging from mobile devices to enterprise data systems. The sophistication and integration demands of Microsoft SQL Server 2008 require a network consulting firm with real-world expertise and broad knowledge in designing and building data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
Knowledge Transfer Network
Training Windows
Progent practices knowledge transfer from Progent's support experts to clients. By teaching clients to handle problems that are within their comfort zone, Progent is able to concentrate on offering hard-to-find services where Progent has few competitors. Mid-size companies who work with trusted independent service providers or who employ in-house support personnel benefit when Progent transfers information about critical technology and proven processes to make their networks more robust, protected, and productive.
24-Hour Meraki Switch and AP Network Consulting
Top Rated Meraki Switch Deployment Technical Consultant
Cisco's Meraki family of access and distribution switches are designed for environments that go from small branches to campuses. Progent's Cisco-certified CCIE consultants offer affordable online consulting to help you to plan and deploy an efficient network architecture based on Meraki switches, streamline network administration with Meraki's cloud-centric management tools, define policies to maintain security, create and validate a disaster preparedness plan, and troubleshoot issues associated with any aspect of your Meraki deployment. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a unified networking infrastructure.
Configuration Building-to-building Wireless
Building-to-building Wireless Remote Technical Support
Progent's Wireless Consulting Services provide a convenient, affordable option for companies of all sizes to integrate, manage and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Telecommuter Endpoint Management Outsourcing
At Home Workers Endpoint Management Configuration
Progent can assist small and medium-size companies to deploy efficient endpoint management and monitoring systems for administering devices used by offsite workers.
Cisco Flex 7500 2500 Wireless Controller Online Consulting
Aironet Support and Help
Progent's Cisco-certified Wi-Fi technology experts can assist organizations to configure, administer, and debug Cisco Wi-Fi devices such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
CIO Remote Technical Support
CIO IT Services
Progent can provide small businesses with an information management expert who can act as a part-time Chief Information Officer. This part-time CIO can provide strategic direction to help you deploy appropriate IT products to improve business processes so they align better with your business objectives. Your company can develop and implement a well conceived IT plan without absorbing the cost of a full-time Chief Information Officer.
ISSAP information Systems Audit
Security Audit Services Neoteris
For small and midsize organizations, computer security and information assurance and regulatory compliance is too complex to master but too dangerous to overlook. The world's biggest institutions have been hacked, and the leading cloud service providers have on occasion been knocked out. It looks as though there's no place to hide. Progent makes it economical for smaller organizations to implement critical security projects successfully by offering the advantage of billed time to the nearest minute without any minimum billing for online help. You can have the help of a world-class computer consultant to provide just the knowledge you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help your business with any level of network security including security assessments, virus defense and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and creating a comprehensive security plan.
Consultant City Government Cisco
Cisco Experts Small Government Cisco Services
Progent has extensive experience providing a full-spectrum of remote IT consulting and urgent troubleshooting services to local governments and schools across the United States. Progent is one of the industry’s pioneers in providing expert remote IT support and has delivered IT solutions to clients in all 50 states. Online support saves travel costs and solves issues faster than onsite support.
Remote Consulting Dynamics GP Great Plains Accounting
Microsoft GP/Great Plains Integration Support
Progent can help you prepare and implement a smooth migration to Microsoft Dynamics GP so that you preserve your data, strengthen your security, enhance your management reporting, take full advantage of Microsoft Office integration, and reduce business interruption by designing and following a smart migration plan. Progent can also help educate new Dynamics GP users so you don't lose productivity. Progent can enhance your company reports and business analytics by offering Crystal Reports help, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to create custom line-of-business applications and eCommerce programs that integrate seamlessly with Dynamics GP/Great Plains.
Exchange 2019 O365 Integration Consulting
Technical Support Exchange 2019 Data Loss Prevention
Progent can assist you in any facet of your migration to Microsoft Exchange 2019 including configuring Windows Server 2019 as a host for Exchange; planning HA system topology for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and implementing Windows Hyper-V; setting up hardware load balancing; configuring DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with O365; and setting up Outlook clients.
North Carolina Network Design
New York Small Business Networking
Progent’s National Support Center offers national remote help for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier service professionals provide phone help and remote secure computer access to troubleshoot and repair technical problems quickly and affordably. The breadth of IT experience available from Progent's staff of nationwide support engineers makes it possible to escalate even the toughest problems to competent specialists as needed.
Emergency ransomware preparedness assessment Professionals
Emergency ransomware preparedness Consultancy
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to help assess your organization's ability either to defend against ransomware or recover rapidly from a ransomware attack. Progent will consult with you personally to gather information concerning your current antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to build an efficient AV and backup/recovery system that reduces your vulnerability to ransomware and aligns with your business requirements.
Mac Configuration Engineer
OS X Technical Support Engineer
Progent offers national online help and troubleshooting services for companies who operate macOS and OS X networks or whose IT systems feature a mix of Apple Mac and Microsoft Windows technology. Progent's engineers offer macOS and OS X clients a variety of services such as desktop assistance, upgrading to the latest edition of macOS from legacy editions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad support, or migrating to iCloud services. Remote network consulting provides maximum leverage for your IT dollar by protecting client efficiency and shortening the hours charged for computer analysis and repair. Sophisticated online access utilities and skilled service specialists and engineers combine to enable Progent to solve most IT problems without wasting time and expense by traveling to your location. In the vast majority of cases your IT issues can be remediated over the phone or through a mix of phone help and online connectivity. Progent can put you in touch with Cisco CCIE network experts and CISM and CISSP certified security professionals to assist you with the most challenging network problems.
Technical Support Services Hybrid Microsoft 365 solutions
Hybrid Microsoft 365 solutions IT Consulting
Microsoft supports transparent hybrid networks that combine Office 365 and local Exchange systems. This allows you to have some Exchange mailboxes hosted on your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any facet of designing, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is completed on schedule and on budget.
MongoLock ransomware recovery Consultancy
Consultant Conti ransomware recovery
Progent's experienced ransomware recovery experts can help you to reconstruct an IT network damaged by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or MongoLock.
Windows, UNIX, Solaris Specialist
Windows and UNIX Consultant
Progent's UNIX platform consulting services offer small businesses and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization contact with UNIX consultants, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide array of expertise offers you a convenient one-stop source to show you how to create and maintain a protected and robust mixed-platform connectivity and communications infrastructure that supports UNIX and Microsoft coexistence by integrating MS Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
IT Services MOM 2007
Operations Manager Online Support
Medium-size businesses can enjoy all the benefits of Microsoft Operations Manager and have quick access to Progent’s Microsoft and Cisco Certified network consulting professionals. Thanks to Progent's economically priced network support programs, medium-size organizations can choose a simple co-sourcing service program built around Operations Manager with server monitoring, automated warnings, comprehensive reporting, Help Desk support, and remote troubleshooting. For businesses with line-of-business applications who need zero-downtime networking, Progent offers a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager to offer medium-size business information systems enterprise-class reliability, protection and performance.
Consult Mac Online
24 Hour Mac Problem Resolution
Progent offers national remote phone support and troubleshooting services for businesses that run macOS and OS X networks or whose IT systems include a mix of Mac and Microsoft Windows products. Progent's consultants can provide Apple macOS and OS X clients a range of services including desktop support, migration to the most recent edition of macOS from earlier versions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad support, or moving to Apple's iCloud services. Remote technical support provides maximum leverage for your IT budget by protecting client efficiency and shortening the hours billed for computer analysis and repair. Advanced online support tools and skilled technicians and consultants allow Progent to handle the majority of network problems without wasting time and expense by traveling to your site. In the vast majority of situations your network issues can be dealt with by telephone or via a mix of telephone help and remote network analysis. Progent can put you in touch with Cisco CCIE network experts and CISM certified security specialists to help you with the most difficult system problems.
MCSE Expert Certified Troubleshooting Windows SharePoint Services
Microsoft SharePoint Server Consultant Services
Progent's Microsoft-authorized consultants can show you how to evaluate the economic justification for deploying SharePoint 2007, consult with you on the most appropriate edition of SharePoint Portal Server for your application, provide setup and integration expertise, help you to set up MS SQL Server as a supporting DBM, optimize your network infrastructure, integrate your standard and customized application software to operate with SharePoint 2007, develop a company-wide security plan that includes portal technology, and deliver troubleshooting and Help Desk services.
Urgent Supplemental Support Desk Integration Services
24 Hour Help Desk Sharing Specialists
Progent’s Shared Call Center service allows your business to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of certified desktop support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative service desk solution based on the leading shared PSA platform for handling end-user service requests, ticketing, ownership, status tracking, and metrics.
Adobe After Effects Classes
Adobe Illustrator Education
Progent's Mac experts can promote the creative aspect of Mac computing by offering consulting services and education in imaging, sound, and motion video. Progent's support professionals can provide help in a variety of Apple Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post production facility.
Microsoft Exchange Server 2016 Upgrade Online Troubleshooting
Exchange 2016 Upgrade Computer Consultants
Progent can help you in all phases of your migration to Microsoft Exchange 2016 including designing high availability architecture for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your VMs, databases and log files; setting up hardware load balancing for high-availability client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
24x7x365 QuickBooks Pro Technical Support Services
QuickBooks Pro Technology Consulting Services
Besides providing the expertise of Microsoft Dynamics GP specialists, Progent can provide consultants experienced in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, management help, upgrade support, and one-on-one or group online training classes tailored to meet your particular needs. Progent's consultants also can show you how to integrate and maintain a secure, reliable server and communications foundation to run your ERP, MRP and accounting applications.
After Hours BDR and Business Continuity Solutions Consulting
ProSight DPS Hybrid Cloud Backup/Recovery Professional
ProSight Data Protection Services offer small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates and monitors your backup processes and enables rapid recovery of vital files, apps and virtual machines that have become unavailable or damaged due to hardware failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can deliver world-class support to set up ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FIRPA, and PCI and, when necessary, can help you to restore your critical data.
Windows Server 2000 Upgrading
Windows 2000 Server Consultants
Progent's certified Windows 2000 consultants can help you optimize the capability of your existing Windows 2K Servers and can simplify system management, offer tech support and repair, and enhance security. Progent can also show you how to design, rationalize, and execute a strategy to migrate from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is expert in designing test installations to eliminate the technical risk involved with migrating to Windows 2003 Server by identifying possible hardware and application compatibility issues.
24-Hour Windows Server 2012 R2 Security Professional
Technology Consulting Services Windows Server 2012 R2 Clustering
Progent's certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and rollout plans, optimize your network infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support staff, develop a corporate-wide security strategy, streamline IT administration, assist with creating applications, and build and test a DR/BC plan.
Largest Microsoft Experts Exchange 2016 Upgrade Remote Technical Support
Exchange Server 2016 Upgrade Planning Computer Engineer
Progent can assist you in any and all phases of your upgrade to Exchange 2016 such as planning high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines, databases and log files; configuring HLB for high-availability client access services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Cisco VoIP Phones and Collaboration Online Troubleshooting
IP-PBX Remote Support Services
Progent's Cisco IP phone and video IP phone consultants can assist you to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified CM, formerly named CallManager, or with Unified CM Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified CM applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's consultants can deliver support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, installing ISR routers with CUBE VoIP networking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
ISSAP Network Consulting
ISSAP Certified Security Architecture Specialist
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of thorough examination and significant work with network security design. ISSAP consultants possess comprehensive knowledge of access control mechanisms and methodologies, telecommunications and network protection, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security consultants can help your company with all phases of secure network architecture.
WLAN controller Online Support
3504 wireless controller Integration Services
Cisco's Catalyst Wi-Fi controllers simplify the management of wireless networks by unifying the provisioning and control of wireless access points, optimizing wireless throughput by reducing the impact of radio frequency congestion, improving Wi-Fi uptime with rapid auto-failover, and hardening data security by detecting cyber threats and analyzing network traffic based on user class and locale. Progent can assist your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's latest Wi-Fi controller technology.
Consulting Services Linux
Solaris Technical Consulting
Progent's UNIX family support services offer small companies and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience provides you with a convenient single consulting firm to help you create and maintain a secure and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Mandrake.
24 Hour Microsoft SQL Server Application Consultant
Microsoft SQL Server Consultant
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the fast creation of cutting-edge high-end programs that can give your company a significant competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the ability to query across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft integration, ensures you success in designing, deploying and administering Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET platform.
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