SentinelOne's Singularity portfolio is a subscription-based, cloud-centered cyberthreat defense platform that features computer learning algorithms and advanced services to deliver comprehensive endpoint detection and response (Singularity Control and Complete) and managed detection and response (Singularity Complete with Vigilance MDR). SentinelOne's compact software agents can be loaded in a few minutes to protect popular endpoints against increasingly sophisticated threats such as ransomware, familiar and new malware, trojans, hacking tools, RAM exploits, malicious scripts, invasive macros, and living-off-the-land abuse. SentinelOne software agents are offered for Microsoft Windows, macOS, Linux, and Kubernetes powered endpoints. Supported deployment models include physical, virtual, VDI desktops, hybrid data centers, and cloud service providers. Because SentinelOne agents operate autonomously, they can deliver advanced behavior-based protection in real time even during periods when endpoints are unattached to the cloud.
Progent is a certified SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne technology. SentinelOne is always the initial endpoint response software activated by Progent to provide control and visibility of a customer's network in the first stages of a ransomware recovery. SentinelOne Singularity is also the key technology powering Progent's Active Security Monitoring services. SentinelOne was recognized as a top visionary in Gartner's 2022 Magic Quadrant for Endpoint Protection Platforms and scored the most high-quality detections in real-time during the 2022 MITRE ATT&CK Phase 4 Evaluation. According to Gartner's assessment, "This reaffirms its (SentinelOne's) ability to detect all attacks and provide full details of the techniques and tactics used." SentinelOne also surpassed all competitors for every use scenario in Gartner's evaluation of Critical Capabilities for Endpoint Protection Platforms.
Singularity Bundles for SentinelOne Endpoint Detection and Response
SentinelOne's Singularity family offers several tiers of endpoint security product packages provided as a global SaaS platform that delivers high availability, centralized policy management, AI driven malware intelligence, rapid restoration, and an information-driven console for security analytics. Bundles consist of Control for enhanced management, Complete for automated root cause analysis, and Complete with Vigilance MDR for 24/7 advanced monitoring and response. The tiers are additive. Control and Complete each include all the features of the tier beneath it. Pricing starts at $10 for each endpoint per month for small customers with significant discounts for larger deployments. There is no minimum endpoint count.
The SentinelOne Control Package The SentinelOne Control Package is the base software and is 100% maintained by the client. For some examples: Endpoint agents need to be updated in the SentinelOne portal, allow rules need to be set, exclusions need to be made, blacklists should be created, threats must be responded to, and many other day-to-day activities that someone in your organization needs to manage and maintain. SentinelOne is just like any other security product in that it has frequent updates to keep its defenses current. Progent can assist with or directly handle these items, but there is additional time and materials billing for all services performed.
With the Control Package you manage your own portal and while Progent and SentinelOne personnel are monitoring and or receiving alerts of serious threats in your environment, we have no authorization to do any work in your environment and will only do best efforts to alert you in case of a serious threat.
Major Features of the SentinelOne Control Package include:
Complete with Vigilance Respond Managed Detection and Response Services
Vigilance Respond and Vigilance Respond Pro are add-on Managed Detection and Response (MDR) services for subscribers to SentinelOne's Singularity Complete bundle. These packages include full 24x7x365 incident response delivered by Tier-1, Tier-2, and Tier-3 cybersecurity professionals. Vigilance Respond subscriptions include validation of threats, event prioritization, false positive management and dashboard cleanup, accelerated threat resolution, thorough reporting, service level agreements, and escalation to the customer's security organization.
Vigilance MDR consultants rank detected threat alerts based on a hierarchy ranging from Benign False Positive to Malicious Urgent. This classification determines how the analyst manages the detected threat. There are five categories of threats and associated responses. Most alerts require no action by the client.
Benign Alert - False Positive
Vigilance takes care of the issue and annotates the SentinelOne dashboard. For single False Positive alerts, no additional actions or alerts are required. For persistent False Positive alerts, Vigilance will escalate the issue to the client to offer or agree to a proper exclusion or agent upgrade as required.
Malicious Alert - True Positive Non-Urgent, Potentially unwanted Program
Vigilance responds to ensure the threat is blacklisted, resolved, and documented. Usually, no alert will be sent to the customer unless the issue calls for follow up activity.
Malicious Alert - True Positive / No Action Necessary
Vigilance takes proper actions including remediation to ensure the threat is isolated. Once the analyst verifies the threat is eliminated, the analyst will transmit a verification notice to the customer.
Malicious Alert - True Positive Non-Urgent / Action Necessary
Vigilance performs proper actions including remediation to make sure the threat is quarantined. Once the SentinelOne analyst confirms the threat is eliminated, the analyst will transmit a confirmation notice to the client. Follow-up activity like re-imaging may be called for in certain cases.
Malicious Alert - True Positive Urgent / Action Needed
Vigilance may react strongly in high priority breach cases including taking agent remediation actions and disconnecting affected network endpoints to isolate the attack and prevent additional lateral progress. The analyst will send a proactive notification informing the customer of the issue and request immediate response.
In addition to including all the functions of SentinelOne Control and SentinelOne Complete, SentinelOne Complete with Vigilance MDR adds round-the-clock Monitoring with Immediate Threat Response, Remote Script Orchestration, and Ranger:
Download Progent's SentinelOne Singularity Packages Datasheets
Download datasheets about Progent's SentinelOne Singularity products and services:
The Progent Advantage
Progent's roster of over 150 consultants includes certified experts in every aspect of network technology associated with small and mid-size organizations. With this scope of expertise, Progent can be your single point of contact for integrating a comprehensive cybersecurity solution that delivers significant business value. In addition to the endpoint security available from SentinelOne products and services, Progent offers a variety of managed services and affordably-priced support packages created to assist SMBs to design, deploy, validate, and manage networks that feature enterprise-class cybersecurity and low TCO.
Progent offers in-depth experience with all the endpoints, servers and VMs that can be secured by SentinelOne products. Progent can provide services that include Windows 11 planning and migration consulting, Windows 10 management, Linux integration, Mac support, iPhone and iPad consulting, Android integration, Windows Server 2022 migration expertise, Windows Server 2019 integration expertise, Hyper-V virtualization support, and VMware vSphere support consulting.
For fast rollback, Progent's Windows Server experts can assist you to configure Windows Volume Shadow Copy Service (VSS). Progent can also provide remote and onsite access to certified Cisco CCIE experts to assist you to plan, protect or optimize your infrastructure. If your network relies on cloud assets, Progent offers the support of Microsoft Azure consultants, Amazon AWS consultants, and Google Cloud integration consultants.
Contact Progent about SentinelOne Sales and Configuration Services
To find out more about how Progent can assist you to purchase or configure SentinelOne endpoint security products, call