Computer Network Support for Medium-size Businesses
SentinelOne Endpoint Protection Packages:
Progent is a SentinelOne Reseller and Integrator
Additional Topics of Interest
ProSight Windows Desktop Management Support
Support ProSight Remote Desktop Management
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that uses advanced remote monitoring and management techniques to help keep your IT system operating at peak levels by checking the health of vital assets that drive your IT network. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your specified IT management personnel and your assigned Progent engineering consultant so that any potential problems can be addressed before they have a chance to disrupt productivity.
CISA Certified Security Audit Consult
CISA Security Audit Consult
The CISA credential is a globally recognized qualification that represents mastery in IS security auditing. Accredited by the American National Standards Institute, the CISA credential requires that candidates undergo a comprehensive examination administered by the ISACA international professional group. Progent can provide the services of a CISA-Certified network security audit consultant trained to assist companies in the areas of IS audit services, information technology governance, systems and architecture ROI, IT service delivery, protection of information assets, and disaster recovery planning.
Consulting ProSight Ransomware Defense
Signature-based Virus Protection Consulting Services
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior machine learning tools from SentinelOne to defend endpoints and physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely escape legacy signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a unified platform to address the entire malware attack progression including blocking, infiltration detection, containment, remediation, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats.
SPS Professional
Top Rated SPS 2019 Online Help
Progent's Microsoft-authorized experts can show you how to evaluate the economic justification for deploying SharePoint Server 2007, advise you on the most sensible version of SharePoint for your application, offer setup and integration expertise, assist you to set up MS SQL Server as a back-end database manager, improve your network infrastructure, integrate your off-the-shelf and custom application software to work with Microsoft SharePoint 2007, develop a comprehensive security strategy that includes portal technology, and provide troubleshooting and Help Desk services.
Exchange Server 2016 Upgrade Planning Consulting
Information Technology Consulting Microsoft Exchange 2016 Upgrade Planning
Progent can help your business in all phases of your upgrade to Microsoft Exchange Server 2016 including designing high availability architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your VMs, databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Engineers Small Office
Small Business Tech Consulting
Progent is a leader in affordably providing world-class network help to small companies. Progent's success in addressing the IT service requirements of the historically underserved small business sector is the cumulative result of major technical and operational breakthroughs that have removed much of the traditional expenses out of managing IT service, added unprecedented professional skill into the IT service system, and dramatically accelerated the repair process.
Cisco Security Technical Consultant
Cisco PIX 500 Firewall Migration Professional
Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent continues to offer consulting support for Cisco's PIX firewalls to help you with maintenance and Progent can also help you determine if you should migrate to next generation firewall technology available from Cisco. Progent's Cisco-certified experts can help your company plan and carry out an efficient upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.
Windows 8.1 Backup and Restore Network Consulting
24/7 Microsoft Expert Technology Professional Windows 8.1 Upgrade
Progent's engineers can deliver a variety of consulting services to assist organizations of any size to deploy, manage, and support IT systems that include desktops, laptops, tablets, or smartphones powered by Windows 8.1. For larger organizations, Progent's experienced project management consultants can help create testing environments to assess Microsoft Windows 8.1 and develop and execute Windows 8.1 deployment plans based on proven methodologies.
Catalyst Wi-Fi 6 WAP Consultant
Technology Consulting Catalyst AP Management
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E WAP experts can provide affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Meraki and Nexus Switch On-site Support
Consultant Meraki Switch Upgrade
Cisco's Meraki MS line of switches are intended for sites that go from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote consulting expertise to assist you to design and deploy an efficient network architecture that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-based management tools, configure policies to ensure compliance, create and test a disaster preparedness plan, and resolve technical issues associated with any aspect of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a cohesive networking infrastructure.
An index of content::
24-Hour Windows Server 2012 R2 Support
Windows 2012 R2 Remote Support
Progent's certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration plans, tune your network for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support, team, create an enterprise-wide security strategy, streamline network administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
microsoft scom 2016 Consultant
Microsoft Certified Expert scom 2016 SharePoint integration IT Consultant
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and maximum uptime for critical workloads by providing centralized, cross-platform monitoring of physical and virtual infrastructure deployed across on-premises systems and private and public clouds. Progent's consulting group offers advanced remote and onsite expertise to help organizations of any size to plan, integrate, optimize, update and troubleshoot Operations Manager 2016 deployments. Progent can assist your company to move to Operations Manager 2016 from older releases of Operations Manager or from other monitoring products, or combine a variety of monitoring tools into a cohesive infrastructure management solution. Progent can also help you expand your SCOM 2016 scope to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
ransomware removal and restore Engineer
Ryuk ransomware hot line Consultant Services
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to halt the progress of an active ransomware attack. Call 800-462-8800
Internet of Things patch management Engineer
Printer firmware patch management Professionals
Progent's support services for software and firmware patch management offer organizations of any size a flexible and cost-effective solution for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, endpoint devices printers, network appliances such as routers and Wi-Fi access points, and IoT devices such as sensors and health monitors.
SentinelOne Cybersecurity Professional
Managed IT Services Consulting IT Services
Progent's ProSight portfolio of managed IT services are geared to offer businesses who maintain small internal network administration and support staffs with affordable help from world-class management platforms and technical experts. Advantages of the ProSight catalog of managed services include fixed network maintenance expenses, smart automation of routine management tasks, ongoing adoption of the latest technology, graceful transition from legacy technology to current solutions, close alignment of information technology with strategic objectives, access to veteran IT experts, and freeing up management to concentrate on business issues instead of ever-changing network technology.
Windows 2003 Cluster Troubleshooting
Consulting Services Microsoft Windows Cluster
Progent offers Microsoft Windows Cluster Server consulting to help your business utilize high availability server clusters designed to provide 24x7 uptime. Windows cluster servers for high-availability systems include Windows 2003 Cluster Server, Microsoft SQL Cluster, and Exchange Cluster. By assisting you t build zero-downtime clustered server environments around Windows Server Cluster 2003, Progent's Premier Windows experts make sure that your non-stop server clusters are configured to optimize the competitive advantage of your information network.
Specialists Exchange Migration
Microsoft Certified Exchange Upgrade Consultant
Progent's Microsoft and Cisco-certified network engineers can assist your organization to assess the benefits of Microsoft Exchange Server 2010 for your company and can assist your IT staff to design and carry out an efficient migration to Exchange Server 2010 from Exchange 2003 or Microsoft Exchange 2007 Server that will offer fast ROI by increasing your workers' efficiency, cutting the expense of equipment and service, simplifying management, and consolidating your key communications platforms.
SPS 2016 Support and Help
Office SharePoint Server 2010 Integration Services
Progent's Microsoft-certified consultants offer small and midsize businesses computer consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, teams and data. SharePoint Portal Server offers a common location for your employees or customers to access, organize, distribute and interact with useful information, documents, and applications and to communicate with other people. It enables quicker and more intelligent decisions, more effective sharing across teams and more economical business processes. The primary objective of SharePoint Server is to bring together, in a productive way, all of the diverse sources of information available within and without an organization. Windows SharePoint Services connect employees, customers, teams and projects with the knowledge they've created in a way that makes data easy to locate, retrieve and re-use.
Windows Server 2012 R2 Data Deduplication Information Technology Consulting
Best Windows Server 2012R2 Server Manager Network Engineer
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, develop test environments and migration strategies, optimize your network for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, train your IT support team, develop an enterprise-wide security strategy, streamline network administration, assist with application development, and build and test a disaster recovery/business continuity plan.
Award Winning System Center MOM Consultancy
Operations Manager Online Support
Small to middle size companies can now get all the advantages of System Center Operations Manager and also have fast access to Progent's Microsoft and Cisco certified IT support experts. With Progent's economically priced IT support programs, mid-size organizations can select a simple co-sourcing service program based on Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small and midsize company networks world-class reliability, security and productivity.
Co-managed Heldesk Consulting
Shared Network Support Help Desk Computer Consultants
Progent's Co-managed Help Desk service allows your business to share the load for Help Desk support seamlessly between your in-house IT team and Progent's roster of veteran desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation platform for managing service requests, ticketing, ownership, status tracking, and metrics.
MS SQL Server Integration Firm
SQL Server 2008 Migration Consultants
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the rapid creation of cutting-edge enterprise-class programs that can provide your company a critical competitive edge. SQL Server provides core support for XML and the ability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Windows Server 2022 with Linux IT Consultants
Remote Troubleshooting Windows Server 2022 Hyper-V
Progent's certified Windows Server 2022 experts can help your organization to design and implement a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Offsite Managed Backup and Recovery Services Specialist
Cloud Backup Security and Compliance Online Help
ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses a low cost end-to-end service for secure backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows rapid restoration of critical files, apps and virtual machines that have become lost or corrupted due to hardware failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, when necessary, can assist you to recover your business-critical data.
Symantec Security Consultants
Information Technology Consulting Check Point
For smaller companies, network security and compliance can be excessively complex to stay ahead of yet too risky to overlook. The largest largest institutions have been hacked, and the leading cloud services have on occasion been taken down. It seems as though there's nowhere to hide. Progent has made it economical for small and midsize businesses to carry out critical security tasks effectively by providing the benefit of billable time to the nearest minute with no minimum charge for remote support. This means you have access to a world-class information consultant to provide precisely the help you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help you with any aspect of system security including security assessments, malware screening and recovery, spam and email content filtering, email data loss and data leak prevention, regulatory compliance reporting, and creating a complete security strategy.
Office 2019 Computer Consulting Group
Outlook 2019 Network Specialists
Progent's Microsoft Office and Microsoft 365 experts can help businesses of any size to integrate Office desktop and Microsoft 365 applications including Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a cohesive solution that offers fast return on investment and promotes improved business results. Progent can help you to integrate Office or Microsoft 365 apps with one another and with other key Microsoft platforms including SharePoint Server, Exchange Server and SQL Server running locally or hosted in the cloud. Progent's consultants can also help you to resolve compatibility problems with different releases of Microsoft Office and can provide live online training to individuals or teams.
Case Study Building to Building Wireless
Proxim Wireless Example Application
Progent delivered a wireless networking solution that enabled a school to improve productivity and avoid the ongoing expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for connecting separate locations up to 2.5 miles apart and can reach even longer distances. This wireless solution provided improved bandwidth and dependability than simply amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz spectrum it offered immunity to local interference.
24x7x365 Consulting Services Exchange 2013 Data Loss Prevention
Emergency Exchange 2013 Performance Tuning Computer Engineer
Exchange 2013 includes significant enhancements to the functionality of its predecessor Exchange 2010 and delivers powerful new features as well as a revamped structure. These enhancements affect key facets of IT such as manageability, availability, security and compliance, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the potential advantages of migrating to Exchange 2013, create an efficient test and deployment plan, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote support and management for Exchange Server 2013.
Postini Technical Support Services
Postini Support and Help
E-Mail Guard is Progent's affordable antispam and virus protection solution that gives small businesses enterprise-quality defense from spam, viruses, DHA attacks, and other types of email-borne assaults on computer networks. E-Mail Guard is built on Postini's perimeter management technology, a full library of web-managed spam filtering and virus protection services that defuse email attacks before they can penetrate the company firewall. Perimeter Manager also lets administrators monitor and manage their e-mail application, regardless of server platform, hardware technology, or geographic location.
Automated Desktop Inventory Online Support Services
ProSight Remote Server Monitoring Online Troubleshooting
ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses advanced remote monitoring and management technology to keep your IT system operating at peak levels by tracking the state of critical devices that power your IT network. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your specified IT staff and your assigned Progent consultant so any potential issues can be addressed before they have a chance to disrupt your business.
Windows Server 2016 Integration IT Services
Windows Server 2016 PowerShell IT Consultant
Progent's certified IT experts can provide Windows Server 2016 integration consulting services to help businesses of any size to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help you to assess the business value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
SharePoint 2013 Office Web Apps Server Remote Support
Engineer SharePoint Online
Progent has been delivering SharePoint consulting services since the first SharePoint product was published more than a a dozen years, and Progent has the scope of IT know-how to help organizations of any size to design and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that add substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from a different collaboration solution; determine if an on-premises, online or hybrid configuration is best suited for your company; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can assist in individual tasks related to your SharePoint 2013 migration.
VMware Workspace ONE Information Technology Outsourcing Firm
Intune Mobile Device Managemnet Technicians
Progent's Microsoft-certified consultants can help you to automate desktop software update management by delivering support for management solutions like Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).
Juniper SSL VPN Security Organization
Juniper SA Series SSL VPN Forensics Services
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Signature-based Virus Protection Computer Consultant
Android Security IT Consultant
Progent's ProSight Enhanced Security Protection services deliver economical in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to security assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint control, and web filtering via leading-edge tools packaged within one agent accessible from a unified control. Progent's security and virtualization consultants can help you to design and configure a ProSight ESP environment that addresses your company's unique requirements and that allows you achieve and demonstrate compliance with government and industry information security regulations. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent's consultants can also help you to install and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware.
SQL Server 2019 and Python On-site Technical Support
SQL Server 2019 Online Support Services
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer affordable online and on-premises consulting expertise, software development, and technical support services for businesses of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist you design and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based resources into a seamless intranet solution.
Applications Outsourced Programming
Microsoft ASP Contract Programming
For custom application creation, Progent can provide programming consultants to write line-of-business applications in areas such as eCommerce, web development, Microsoft Business Solutions products including Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to create custom eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers experts in a broad range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Delaware Outsource
South Carolina Remote Troubleshooting
Progent's Technical Response Center (TRC) provides low-cost national extended hours online troubleshooting for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts provide 24x7 phone help and online direct computer connection to troubleshoot and resolve technical problems rapidly and economically.
Service Database Professionals
Service Database Integration
Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all delivered services. Unlike many independent consultants or small support firms who offer scant documentation or details of services performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service documentation transmitted by every staff member to every client. The discipline of detailing and organizing service records allows more effective service and eliminates a variety of common misfortunes such as when a service customer is effectively held hostage to a consultant who refuses to release vital service information.
Consulting Services Endpoint Monitoring and Reporting
Endpoint Monitoring and Reporting Troubleshooting
ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network running at peak levels by tracking the health of critical devices that drive your network environment. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT management staff and your assigned Progent engineering consultant so any potential issues can be resolved before they have a chance to disrupt your business.
Remote Support Remote Employees Collaboration Software
At Home Workforce Collaboration Software Technical Consultant
Progent can assist small and medium-size companies to deploy collaboration software to permit their at-home workers to engage in positive teamwork with fellow workers and clients.
Windows 11 MDT Engineer
Windows 11 Training Online Consulting
Progent's Windows 11 experts offer an array of services to support Windows 11 such as cloud and hybrid integration, mobile device management and synchronization, teleworker connectivity, data and identity security, automated provisioning, and Help Desk support services.
SCCM Troubleshooting Computer Consulting
Remote SCCM Azure Integration Technical Consultant
Configuration Manager automates application and device deployment at scale, centralizes compliance settings control, keeps track of network assets, protects against corporate data leakage, provides network health monitoring, allows safe end-user self service, and delivers a single point of control for administering mixed-OS networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud specialists can help businesses of any size with any facet of planning, implementing, operating and repairing a SCCM deployment for on-premises, cloud-based, or hybrid environments.
Remote Support Services Microsoft SQL Server 2012
SQL Server Analysis Services Support Outsourcing
Progent offers the expertise of Microsoft-certified consultants as well as experienced software programmers, DBAs, project managers, network infrastructure engineers, disaster recovery specialists, and certified data security consultants to assist you to assess the potential advantages of Microsoft SQL Server 2012 for your business, set up test environments at your site or at Progent's lab, design and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and configure a cost-effective and safe network infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Immediate Integration Project Excel Services
Project Reports Integration Companies
Progent's Microsoft engineers can provide advanced expertise in implementing, managing and troubleshooting any edition of Microsoft Project, Project Server, and Project Online and can provide a broad range of affordable remote consulting services following proven best practices to help organizations of all sizes to receive all the advantages of this leading platform. Services available from Progent include solution design, software configuration and migration, strategies for secure file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training classes.
Server Migration Specialists Small Office
Small Business Network Service
Progent's Microsoft and Cisco premier computer engineers offer expert support for a broad array of products and technologies and can deliver that expertise remotely nationwide or onsite in select cities throughout the United States and anywhere in California. Progent offers online help for information systems based on Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a combination of Windows and UNIX-based platforms. Progent also can provide access to the expertise of Cisco CCIE network engineers for complex connectivity issues, plus the support of CISA and CISM-qualified security consultants to handle high-level security design and problem solving. Progent has provided remote troubleshooting to companies in every state in the United States.
Meraki MR30H Access Point Support and Integration
Cisco Certified Meraki Wi-Fi AP Integration Support
Progent's Cisco-certified wireless networking experts offer online and onsite consulting and troubleshooting services to assist your organization to design, install, manage, optimize, and repair Wi-Fi networks that incorporate Cisco's Meraki APs. Progent's experts can also assist your organization to plan and deploy hybrid environments that combine on-premises and cloud-hosted services and that deliver seamless connectivity, enhanced security and compliance, streamlined management, and dependable operation for all your wired and wireless devices.
Online Help Windows 11 Power Automate
Windows 11 Security Integration Services
Progent's Windows 11 experts offer an array of services to support Windows 11 such as cloud and hybrid integration, mobile management, at-home workforce access, data and identity security, streamlined deployment, and Help Desk Call Center support services.
Emergency Windows Server 2008 R2 Support and Setup
Specialist Windows Server 2008 Hyper-VI
Microsoft Windows Server 2008 R2 features high levels of speed, security, fault tolerance, expandability, and flexibility that accelerate output of local, remote, and mobile workers. Progent's network professionals can deliver cost-effective remote consulting, troubleshooting, and education services to help you to plan, implement, and manage Microsoft Windows Server 2008 R2 to add significant strategic value to your information system.
Nagios Information Technology Consulting
24 Hour MRTG Consultant
Nagios and MRTG are powerful, Open Source monitoring utilities that operate on Linux and can be deployed to analyze UNIX/Linux environments, MS Windows systems, or multi-OS situations where Linux and Windows run side by side. The Nagios monitor allows system support engineers to track network services such as POP3, HTTP, SSH, and NNTP. Multi Router Traffic Grapher lets you track the bandwidth in and out of SNMP network devices including processors, routers, and switches. Progent's system integration consultants can help you utilize both these tools to tune and repair your system.
Small Business IT Consulting Microsoft Office
Microsoft Office XP Software Consultant
Progent applies no minimum fee and asks no retainer for support services provided during normal business hours. Progent's one-minute granularity eliminates big invoices for fast solutions so you will not be tempted to permit less critical problems to stay unaddressed. .
Lync Server 2013 Instant Messaging Engineer
Lync Server 2013 dial plans Professionals
Lync Server 2013, rebranded Skype for Business, allows businesses of any size to build a manageable and secure communications environment that supports the modern Bring-Your-Own-Device computing style with IM, real-time presence, web meetings with application sharing and whiteboard, and both IP and PSTN telephony enabled for a broad assortment of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 consultants and system architects can help you to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-resident (via Microsoft Lync Online) or mixed model appropriate for your present and future goals, deploy Lync 2013 in a way that expedites your return on investment, and deliver custom online and on-premises training to your management staff and end users. Progent has in-depth expertise in key components of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync 2013 with key Microsoft 365 apps such as Outlook and PowerPoint.
Security Consulting Firm Cisco
IT Outsourcing Companies Cisco Access Point
Progent's Cisco-certified CCIE network experts can help your business to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone consulting, and CUCM/CallManager software support.
SonicWall TZ500 Firewall Auditing
SonicWall NSA 3650 Firewall Information Technology Consulting
Progent's certified SonicWall firewall experts can show you how to configure, manage, and update SonicWall firewall products including the current SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security consultants can help you incorporate SonicWall security gateways into a complete network protection solution and build protection into your corporate processes.
SQL Server 2012 xVelocity Outsourcing
Top Rated Microsoft Certified Partner SQL Server 2012 Migration Remote Support
Progent can provide the support of Microsoft-certified engineers as well as experienced software programmers, database administrators, project management experts, network infrastructure engineers, disaster recovery/business continuity planning specialists, and security professionals to help your business to evaluate the likely benefits of SQL Server 2012 for your organization, set up pilot environments at your datacenter or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from other database solutions, and define a cost-effective and safe IT infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
MSP360 Server Backup Remote Consulting
MSP360 VM Backup Online Help
Progent's data protection experts can help you to create, implement and administer a backup plan based on MSP360 Backup software to protect your IT resources residing on any major public cloud. Progent can provide end-to-end monitoring and management to protect against data loss caused by human miscues, computer error, ill-intentioned insiders, and malware attacks like ransomware.
Amazon EC2 instances Reporting
Amazon Glacier integration Contract Development
Progent can provide cost-effective remote support to assist companies of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design and review, testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security strategies.
24x7 Microsoft 365 AD Connect Online Consulting
Microsoft 365 Deployment Readiness Support and Help
Microsoft 365 Exchange Online allows you to use cloud-resident servers, mailboxes and associated email components to reduce hardware costs and administrative hassle. You can configure Exchange Online to run all your mailboxes, or you can set up a hybrid solution that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online support to help your organizations to evaluate the benefits of Microsoft 365 Exchange Online, design a solution that fits your functional requirements and IT budget, implement a non-disruptive migration from your existing Exchange system to one that includes Microsoft 365 Exchange Online, train your management team and end users, and deliver as-needed consulting and technical support.
Outsourcing Co-managed Support Desk
Co-managed Heldesk Technical Support Services
Progent's Network Contact Center Outsourcing Services for desktop technical support are intended especially for small businesses who need immediate access to a Help Desk Call Center with professional phone support and full escalation capability but who must operate within a restricted information technology budget. Key components of Progent's Help Desk Outsourcing Services are Helpdesk Support, Secure Remote Access Provisioning, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Helpdesk Applications Recommendation and Integration.
Mac Phone-based Specialists
macOS Online Consultant
Progent offers nationwide online technical support and consulting services for businesses that operate Apple macOS and OS X environments or whose IT systems feature a combination of Apple Mac and Microsoft Windows products. Progent's experts can provide macOS and OS X clients a variety of IT services including desktop support, migration to the current edition of macOS from legacy versions of macOS or OS X, plus expertise with Mac applications. Progent can also help you with iPhone and iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Remote technical support offers optimum return for your IT dollar by preserving client productivity and limiting the hours billed for network repair services. Sophisticated remote access technology and skilled service specialists and engineers allow Progent to handle most IT issues without squandering time and money by going to your location. In most of situations your IT problems can be dealt with by telephone or through a combination of telephone help and remote access. Progent can put you in touch with Cisco CCIE network experts and CISSP certified security professionals to assist with the most difficult network problems.
External Network Security Scan Services
Internal Security Inventory Consulting Services
Progent provides small organizations two ultra-affordable network security evaluation packages that include, at a set fee, remotely administered inventory scans of your security profile which are analyzed by certified information security engineers who assess the results of the remote scan, deliver unbiased evaluations of your existing network security, and offer suggestions for remediation. Progent has developed two non-overlapping security evaluation packages for external and internal security testing that are priced to meet the restricted budgets of small businesses while providing enterprise-quality evaluations of your network's exposure to assault.
Support Outsourcing Windows and Solaris
Top Solaris with Windows Services
If you are producing UNIX or Linux applications in an environment that includes MS Windows-based servers, PCs, and office applications, Progent can provide comprehensive network support outsourcing that frees you to concentrate on your area of high-value know-how while avoiding the continual distraction of managing your company information system. Through the use of automated server monitoring and by providing online and on-site assistance when your company needs it, Progent offers an affordable alternative for supporting an IT system that provides excellent reliability, security, and performance. Progent's developer support offerings include full-service information technology outsourcing, virtual infrastructure, remote and in-person support and troubleshooting, proactive network monitoring services, and Contact Center services.
Help Desk Sharing Help and Support
Technology Consulting Virtual Call Desk
Progent's Microsoft and Cisco certified experts offer several ways to help mid-size and large organizations develop an efficient and productive internal Computer Support Help Desk. Progent's help desk consulting services include ROI evaluation, process study and enhancement, management reporting, education of in-house staff, and documentation of procedures. Progent's Software Selection and Deployment Support Services help companies sift through the numerous high-quality Help Desk software packages available and determine what packages might be too expensive, lack key functions, or align poorly with your organization's business goals. Progent also offers short-term staffing for businesses who need to augment their internal Help Desk staff for occasional tasks or to fill in for absent or incapacitated personnel.
Network Consultant Windows Server 2012R2 Security
24-7 Windows Server 2012R2 Configuration Manager Computer Consultants
Progent's certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot environments and rollout plans, optimize your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, train your IT management staff, develop a corporate-wide security strategy, automate IT administration, help with creating applications, and build and test a DR/BC plan.
UNIX Specialist
Specialists Solaris
If your office network mixes Solaris platforms with Microsoft Windows, Progent can show you how to integrate your IT resources into a unified network that permits all your operating systems to coexist for simple administration, seamless dataflow, high dependability, superior throughput, and strong security. Progent's Solaris and Windows integration assistance offerings feature network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote technical help and repair, on-site technical support, and Contact Center support.
Windows Training
Training Server
Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching customers to resolve technical issues that are within their scope, Progent is able to concentrate on delivering high-value services where Progent faces little competition. Mid-size companies who utilize trusted independent service providers or who maintain in-house support personnel benefit when Progent passes on knowledge about new technology and proven methodologies to make their IT environments more robust, secure, and efficient.
CISM Security Security WannaCry Ransomware Protection Consultant
Cisco and Microsoft Certified Expert Ransomware Defense Services
Progent's certified cybersecurity experts can oversee security assessments of enterprise-wide security to validate your company's cybersecurity profile adherence to key international security standards. Progent can provide ongoing managed services for security monitoring, on-demand network-wide security audits, and focused security evaluations for critical areas of cybersecurity like Active Directory or cloud applications. Progent's accredited security experts can also carry out comprehensive security tests to validate your company's compliance with key industry security standards such as HIPAA, NIST, and ISO 17799.
64-bit Processing Professional
64-bit Server Integration
Progent's Microsoft-certified consultants can help you to enhance your servers and/or workstations from 32 to 64 bits. Progent can help you to calculate the risks and benefits of migrating to 64-bit processing, design an affordable upgrade process that minimizes operational interruptions, and offer inexpensive, expert remote support to aid you to install 64-bit software and application programs on your existing hardware.
Online Troubleshooting Remote Employees Video Conferencing
Work from Home Video Conferencing Onsite Technical Support
Progent can help small and mid-size organizations to configure and debug teleconferencing applications to allow their at-home employees to communicate efficiently with colleagues and clients.
24-7 macOS Phone-based Professional
macOS Consulting Companies
Progent provides nationwide online help and consulting services for companies who run Apple Mac OS X environments or whose IT systems include a combination of macOS and Mac OS X with Microsoft Windows products. Progent's engineers offer Mac clients a range of services including desktop support, upgrading to the most recent version of OS X from other earlier versions of Apple macOS and Mac OS X, plus expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad support, or moving to iCloud services. Online network consulting provides maximum return for your IT dollar by extending user productivity and shortening the time charged for network analysis and repair. Advanced online access utilities and experienced service specialists and consultants combine to enable Progent to solve the majority of network issues without wasting time and expense by going to your location. In most of situations your IT problems can be remediated by telephone or through a combination of telephone support and online access. Progent can make available Cisco certified CCIE infrastructure experts and CISA and CISM certified security specialists to help you with the toughest network problems.
Small Business IT Outsourcing Companies
Biggest Small Office Guru
Progent's Microsoft and Cisco premier network consultants offer expert support for a broad array of products and technologies and can deliver that expertise online anywhere in the U.S. or onsite in major cities throughout the United States and anywhere in California. Progent provides remote help for networks powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that incorporate a combination of Microsoft Windows and UNIX-family technology. Progent also offers the help of Cisco CCIE infrastructure specialists for the toughest network problems, plus the assistance of CISSP and CISM-accredited security consultants to assist with complex security planning and problem solving. Progent has delivered remote network support to businesses in all 50 states in the United States.
ProSight Email Virus Filtering Engineer
ProSight Email Guard AES Encryption Engineer
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver web-based management and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage. Email Guard's onsite gateway device provides a deeper layer of inspection for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.
Windows Server 2022 with Linux Remote Support Services
Integration Windows Server 2022 DNS-over-HTTPS
Progent's certified Windows Server 2022 consultants can assist your company to design and carry out a cost-effective upgrade to Windows Server 2022 that features high availability and that is based on an on-premises deployment model or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
24x7 Mac Remote Technology Professional
Consultants macOS Phone-based
Progent offers national online help and consulting services for businesses who operate Apple Mac OS X environments or whose information systems feature a mix of Apple macOS and Mac OS X with Microsoft products. Progent's experts can provide macOS and Mac OS X users a range of IT services such as desktop support, migration to the latest edition of OS X from earlier versions of Apple macOS and Mac OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad synchronization and troubleshooting, or migrating to iCloud. Online network consulting provides maximum leverage for your IT budget by protecting client productivity and shortening the time billed for computer repair services. Advanced online access utilities and skilled service specialists and engineers allow Progent to solve most network problems without squandering time and money by traveling to your location. In most of situations your network issues can be remediated by telephone or through a mix of telephone help and remote access. Progent can put you in touch with Cisco certified CCIE network engineers and CISA and CISM certified security specialists to assist with the toughest network issues.
Consulting Information Risk Assessment
Emergency Security Inventory Professional
Progent offers small organizations two specially designed network security evaluation packages that provide, at a set fee, remotely administered scans of your network security profile which are evaluated by professional information security specialists who assess the results of the remote scan, deliver objective evaluations of your existing security vulnerability, and make recommendations for enhancements. Progent offers two complementary security evaluation packages for external and internal scanning that are priced to fit the budgets of small businesses while delivering enterprise-quality evaluations of your IT network's vulnerability to assault.
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